HELP!! frozen HD2 - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

so i was trying to put music on to my new HD2. ive had it about a good week and a half. the music never showed up on my device using windows media player sync then then Windows mobile Device center wouldnt recognize my phone.. then i tried to reset my phone and then thats when it happened. i cant get into my phone now.. i tried the whole battery out many many times... but no matter what i do it wont show my home screen. the phone boots up i guess.. it shows the tmobile screen...then the windows screen... but when the home screen is supposed to come up it doesnt.. just the wall paper.... and no buttons n screen touching work... i was able to get into the start menu for a bit but now..... nothing. im about to get my hammer and relieve some stress this phone is causing me... someone please help me out.

try a hard reset my friend, turn the phone off, hold both volume buttons down and the press the power button, its tricky to et first time, but it does work, follow the instructions and youre phone will be back to when you first bought it, bad point is u will loose anything you dont have backed up

but all files saved on storage card will be there after the hardreset.
DN41

It doesnt like being synced with windows media player.......
If you havent already hard reset then theres is a fix for you near the end of this thread
Next time your putting your music to your phone, drag n drop is the way to go........

Related

Atom Crash

I have to hard rest the phone every 5 days as it hang up. Hang up always starts with ring tone become silent and then no response on the screen.
I have 2G memory and have the following programmes installed:
SPB Weather, SPB Time and SyncClient for synchronization with Novell GroupWise.
Can anyone advise?
I have to say, I have'nt had to reset my atom in a long, long time.
Try uninstalling those programs and see if it makes any difference.
tom dunne said:
I have to say, I have'nt had to reset my atom in a long, long time.
Try uninstalling those programs and see if it makes any difference.
Click to expand...
Click to collapse
Thanks Tom, I also have 2G memory card will it make any difference?
It shouldn't - I am running apps from mine at the moment without problem.
Thanks a lot, it has been stable for more than a week after removing some of the programmes. But now every few days the speaker turn itself to silent and I can't get any ring tone. I soft rest and go back to normal. I ahve to do this every few days.
Did you have same prob, and how can I fix it.
reflash the rom!
Do you mean hard rest? if different how can I reflash?
Ah Ah Ah...
It not only a simple hard-restart your device, but upgrade your ROM to the latest, then try to find if it is better.
I already have the latest, should I connect to PC and reload the new upgrade again?
definately, use the bootloader mode....ie. camera+softreset button together then plugin USB to PC and run DSUU
Hi please someone tell me what am i doing wrong trying to hard reset the phone ...
When i press power on key and reset button .. the phone tells me press green key and red ley together ,,
After i do that .. A screen comes and tells me :
device clean boot
reset the phone.??
After that it just gets stuck there ,, there is no sign of pressing yes ..i tried to press all the keys and ntg works ,,
can someone please guide me ..
Thanks
Mike
Thank you Homer, should I remove memory card or keep it in place.

o2 XDA II software upgrade disaster

Hi
Unfortunately I was in the middle of upgrading the software to version 172181 when I decided, for some strange reason, to pick the phone up out of the cradle and make a call. DOH!
I can no longer get the phone to boot up / turn on it is just stuck on the low light o2 backscreen and shows
r 1.17.00
g 1337.20
d 1.72.00wwe
Im quite literally just stuck on that screen, the phone wont seem to reset, reboot or hard reset or turn on or off.
I assume im doing the hard reset correctly on/off button and reset button with stylus.
I did see somewhere to use the on/off button, camera button, record button and reset button with stylus but this does not appear to work either.
I don't know whether the condition is terminal or not but anyone can help i would really appreciate it I have a lot of information on there that is very valuable to me.
hi
had same problem D/pad on/off button and reset release reset first and it should put it back in bootloader mode then do upgrade again, it did work for me
thanks newquaymarc
ive done that now ive got a low light page that says
"serial" at the top
"v1.03" at the bottom
any idea what i should do next?
Oooh upgrade seems to be installing \o/
Thanks
would you happen to know if there is any way I can manage my contacts from the pc? i searched activesync and there appears to be nothing there. My old motorola bought up kind of a virtual phone on the pc and managing and adding contacts was easy.
sisfis said:
would you happen to know if there is any way I can manage my contacts from the pc? i searched activesync and there appears to be nothing there. My old motorola bought up kind of a virtual phone on the pc and managing and adding contacts was easy.
Click to expand...
Click to collapse
Are you serious? Outlook/Contacts! Nothing easier.
hi again
ative sync should kick express in and that will manage contacts/calender
would using thunderbird as the default email client **** this up then?
sisfis said:
Hi
Unfortunately I was in the middle of upgrading the software to version 172181 when I decided, for some strange reason, to pick the phone up out of the cradle and make a call. DOH!
I can no longer get the phone to boot up / turn on it is just stuck on the low light o2 backscreen and shows
r 1.17.00
g 1337.20
d 1.72.00wwe
Im quite literally just stuck on that screen, the phone wont seem to reset, reboot or hard reset or turn on or off.
I assume im doing the hard reset correctly on/off button and reset button with stylus.
I did see somewhere to use the on/off button, camera button, record button and reset button with stylus but this does not appear to work either.
I don't know whether the condition is terminal or not but anyone can help i would really appreciate it I have a lot of information on there that is very valuable to me.
Click to expand...
Click to collapse
i was attempting to upgrade this xda that i just bought to this same version. is this the newest one? what version of windows is it? i got an error in the middle of the upgrade now it just shows the connection type at the top of the screen and V1.01 on it. tried the UpgradeUt_noID file but it says that it cant connect after about 3 minutes
sisfis said:
Hi
Unfortunately I was in the middle of upgrading the software to version 172181 when I decided, for some strange reason, to pick the phone up out of the cradle and make a call. DOH!
I can no longer get the phone to boot up / turn on it is just stuck on the low light o2 backscreen and shows
r 1.17.00
g 1337.20
d 1.72.00wwe
Im quite literally just stuck on that screen, the phone wont seem to reset, reboot or hard reset or turn on or off.
I assume im doing the hard reset correctly on/off button and reset button with stylus.
I did see somewhere to use the on/off button, camera button, record button and reset button with stylus but this does not appear to work either.
I don't know whether the condition is terminal or not but anyone can help i would really appreciate it I have a lot of information on there that is very valuable to me.
Click to expand...
Click to collapse
It's bcoz the flashing/upgrading/installing of ur fone seems not to be finished. Always follow instruction. If you really want to do something, think twice so you never messed up. nweiz, try to load it again in bootup mode and re-flash it. there are a lot of ROM for the Himalaya, you can download one. Try to search. again, FOLLOW INSTRUCTIONS!

Touch Pro abruptly stopped working; won't boot.

So here's a peculiar incident:
I have a CDMA TP with a stock ROM and a few basic apps I gathered from these forums and others. I've had it for less than a week.
Tonite, I went to check my text messages. Suddenly, the screen went black and the phone stopped responding. After pressing the power button and fiddling with the keys, I pulled out the stylus and did a soft reset. No response. Confused by this, I tried again, but still nothing. I removed the battery, and turned the phone back on. It froze at the "Touch Pro" screen with the rom/radio/etc info at the bottom. After repeating this a few times I decided to do a hard reset. So, I turn the device on and perform the hard reset. By this point the TP is only turning on SOME TIMES, and I have to take the battery out and put it back in often just to get it to start successfully. So, I finally get the device to boot up and it starts to configure WinMo. Suddenly, while configuring, it freezes. Now I try to turn it back on, and nothing happens.
Basically the device is stuck like this, shifting between not turning on at all and turning on but freezing at the "Touch Pro" screen.
So, my question is, what the heck is going on here? Has anyone else had this problem, or does this sound familiar to anyone? Any help would be greatly, greatly appreciated.
p.s. Yes, the battery is fully charged.
kameisama said:
So here's a peculiar incident:
I have a CDMA TP with a stock ROM and a few basic apps I gathered from these forums and others. I've had it for less than a week.
Tonite, I went to check my text messages. Suddenly, the screen went black and the phone stopped responding. After pressing the power button and fiddling with the keys, I pulled out the stylus and did a soft reset. No response. Confused by this, I tried again, but still nothing. I removed the battery, and turned the phone back on. It froze at the "Touch Pro" screen with the rom/radio/etc info at the bottom. After repeating this a few times I decided to do a hard reset. So, I turn the device on and perform the hard reset. By this point the TP is only turning on SOME TIMES, and I have to take the battery out and put it back in often just to get it to start successfully. So, I finally get the device to boot up and it starts to configure WinMo. Suddenly, while configuring, it freezes. Now I try to turn it back on, and nothing happens.
Basically the device is stuck like this, shifting between not turning on at all and turning on but freezing at the "Touch Pro" screen.
So, my question is, what the heck is going on here? Has anyone else had this problem, or does this sound familiar to anyone? Any help would be greatly, greatly appreciated.
p.s. Yes, the battery is fully charged.
Click to expand...
Click to collapse
Time to take it in and get a new one.....
Same problem here phone started b not coming out of lock mode. Backlight is on but no display on screen (if i tilt the screen left and right i can see light coming from behind) did about 6 hard resets and still same problem. also power button works whenever it wants to. this phone sucks @ss, i want my mogul back. on a second note my replacement will be here on wednesday.
Touch Pro stock rom purchased back in nov when it came out
yeah, i've had the same problem, i found if i hit my phone on the back or side and then batter pull and hit the soft reset while off, not the power button to turn it back on, it comes back on with color on the screen not just blank black screen with backlight, this works mostly every time, but when it doesn't, i just hold the power button down and do battery pull and hit the power button and it works, its like its got a combo of things you have to do before it works.. weird
Boot Up
I have also had similar problems. I for some reason sometimes have to remove my SD card and boot up without it for some reason. Not all the time, but every once in a blue moon. Not too sure how that affects anything, but you may try that too.
well i started a thread here ***help*** because i kinda have the same problem.
i downloaded some cabs, nothing fancy but i had some problems with a theme i downloaded. when i went to deleted i couldnt..... to make a story short, i took it to the sprint store where they tried to do a master reset/ hard reset and it wont take it. it wont do a thing... they say some important files are missing...
the phone works but not the way it should... the time on the home screen wont show up. and some other small things...
dont know how this happened but i would like to know... im worried about new programs to the phone now. ( getting a new one)
still want to see if i can fix this one.
Mayonesa said:
well i started a thread here ***help*** because i kinda have the same problem.
i downloaded some cabs, nothing fancy but i had some problems with a theme i downloaded. when i went to deleted i couldnt..... to make a story short, i took it to the sprint store where they tried to do a master reset/ hard reset and it wont take it. it wont do a thing... they say some important files are missing...
the phone works but not the way it should... the time on the home screen wont show up. and some other small things...
dont know how this happened but i would like to know... im worried about new programs to the phone now. ( getting a new one)
still want to see if i can fix this one.
Click to expand...
Click to collapse
Have you tried re flashing the ROM?
it wasnt HTC's fault for your phone's not booting...thats what happens when u try to mess with the hardware too much and you dont know what your doing
Would you want to sell???
Reboot Brick HTC process
****DOn't take battery out after hard boot***
1.just watch videohttp://www.youtube.com/watch?v=sk56olMkCtU and do what they do but dont take battery out. LEAVE phone STUCK on BOOT screen. Nothign else will move or work but you want phone just like that.
2. connect usb cable to active sync. (this may not link up but leave usb connected anyhow) Do not delete phone profile.
3.use rom like Download MightyROM6_Herman.exe avail at: http://www.lilrico.com/Mighty/mightyromblog/?p=454
4 although active sync is still attatched but may not be connecting. It will connect thru usb anyway when you run the rom software. http://www.youtube.com/watch?v=fV2I2WAFkg4&NR=1
This worked and kept phone from cutting on and off. and restored ROM. don't know about original htc boot. but your phone will work under this rom for now and you can go from there.
hey thanks plain ole dumb, it works now.
man I thought it was over.
thanks again

[Q] serious screen orientation problem

alright guys i think i may be screwed here.
teh phone i got is the HD2 runing widnows mobile "5.2.21869"
now the problems i have is that most of the apps i go in to, teh screen orientation is stuck on landscape and there is nothign i can do to get it back. shaking violently dosen't work for all teh rage fixers out there.
i tryed re-calibrating the G-sensor with no luck. then for a laugh i calibrated it so that the phone though flat was at some obscure angle, then reset to flat, alro with no luck.
i have done the foctory reset located within the operting system with no change, and i have done the manufacture's reset as well (the one where you hold down teh volume buttons and tap the power button).
now i have the firmware update that will most likely fix this but there is a problem (which is where i think im screwed). whenever i plug the phone into my pc, or any other, it simply charges adn will not recognise that i have connected it to a computer. (i have dissabled charging whenever connected to a PC).
so do you have any suggestions guys or am i as screwed as i think i am.
archangelCJ said:
alright guys i think i may be screwed here.
teh phone i got is the HD2 runing widnows mobile "5.2.21869"
now the problems i have is that most of the apps i go in to, teh screen orientation is stuck on landscape and there is nothign i can do to get it back. shaking violently dosen't work for all teh rage fixers out there.
i tryed re-calibrating the G-sensor with no luck. then for a laugh i calibrated it so that the phone though flat was at some obscure angle, then reset to flat, alro with no luck.
i have done the foctory reset located within the operting system with no change, and i have done the manufacture's reset as well (the one where you hold down teh volume buttons and tap the power button).
now i have the firmware update that will most likely fix this but there is a problem (which is where i think im screwed). whenever i plug the phone into my pc, or any other, it simply charges adn will not recognise that i have connected it to a computer. (i have dissabled charging whenever connected to a PC).
so do you have any suggestions guys or am i as screwed as i think i am.
Click to expand...
Click to collapse
After you plug the phone into a usb port on the pc, does a screen pop up on the phone letting u choose from either : charge only, disk drive, or the one u need for update "sync"
If not you might have to download a new windows rom from the hd2 rom section and put it on the sd card
checkout this newbie section on how to
just verify in the settings under phone how what is your rom size
for 512 MB ROM use this http://forum.xda-developers.com/showthread.php?t=609477
for 1024MB ROM use http://forum.xda-developers.com/showthread.php?t=653614
There are instructions there on how to do this without using the usb cable, Just flash thru the SD CARD
Good Luck

[Q] HELP!!! Phone bricked?

i was rooting to get the gingerbread 2.3 rom but forgot to disable the voodoo thing. and now its just frozen blinking on the startup Vibrant Samsung screen! im trying to use Odin to flash it but my computer doesnt seem to be reading it, i held down the volume buttons and its now in the downloading screen but nothing is happening. someone please help me!!!
Try placing all the files on odin before you hook up the vibrant to the computer in download mode. It should work.
Also you are not bricked if you can get into download mode.
i cant do anything on the odin, the phone doesnt connect. its like my computer isnt reading it at all. the odin is clear from anything, its blank. all the screen does when it says downloading is just stay on that screen on the phone. =(
srtrod said:
i cant do anything on the odin, the phone doesnt connect. its like my computer isnt reading it at all. the odin is clear from anything, its blank. all the screen does when it says downloading is just stay on that screen on the phone. =(
Click to expand...
Click to collapse
What I might try to do first is take a step back into familiar territory. First listen for the familiar connection sound just by having your phone on. Do a checklist. Do you have the correct samsung drivers so your computer will recognize your phone in the first place? If you do, then try opening odin, putting your phone into download mode, and seeing if you get that familiar connection sound. Sometimes, you just need to unplug the phone and plug it back in. Once you see the yellow com port light up with a number, you should be good to go. If none of that seems to work, no matter how hard you try, try little variations like taking your sim and sd card out, and just putting the battery in, etc. Sometimes is the dumbest things that work, and sometimes you don't even realize you're skipping a step. I do it all the time. If you can get odin to recognize the yellow com #, you should be in business. At that point you would just need to flash the stock rom.
You might be having the issue because Axura and Bionix roms don't play nicely together, especially if you go from the former to the later. You'll run into gremlins like your market issue. You can always try a factory reset for kicks and see if maybe it's something that simple without having to go through all of this. Good luck!
ok i just tried all that, NOTHING works! i know the sound it makes when u connect to the pc but it did nothing. when i hold the power button and the volume it shows a battery that looks drained. i left it to charge for about an hour and still shows the grey battery across the screen. what kind of samsung drivers do i need i already tried downloading a couple but they just lead to some computer scan crap and wana charge me. im kinda new to this so i need as much help as i can get. thanks.

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