Trackball a.k.a crapball issues - Droid Eris Q&A, Help & Troubleshooting

So my trackball is no longer completely functional so using the amon ra-recovery via my phone is useless. I am currently running a rooted ROM on the phone and want to take the phone to verizon so I can get an eris with a working trackball. My question is which is the best way to get my phone back to as close to stock as possible without having to use the trackball on recovery mode

Try going through this thread: http://forum.xda-developers.com/showthread.php?t=742335

Chiggins said:
Try going through this thread: http://forum.xda-developers.com/showthread.php?t=742335
Click to expand...
Click to collapse
did you have to use the trackball to move around in the hboot mode or just to select options? because if it requires me moving the trackball around to get to options then i wont be able to do it but if its just to click on an option and I can maneuver around with out the trackball then I am all for it

Nah, you don't need the trackball to move through HBOOT, just the volume buttons. I'm having problems with my trackball too right now, so I feel your pain.

Plug your AC adapter into the the USB port on the bottom of phone and push up on from the bottom side of the plug and voilla! The trackball will work fine as long as you gently push up on the usb plug. Just be gentle with it. I do it constantly, or you can use Clockworks recovery which doesnt require any trackball. I have the same problems and originally used Clockworks recovery image to get around it, and then now I use the USB cable trick because my phone isnt warrantied from Verizon because I bought it from a friend which voids warranty.

Before you try any of these download and install Rom Manager from the market and install. once installed install clockwork mod recovery, it allows you to scroll using volume keys, although to select you must click with the trackball, if youre still able to click you should be good

You can also try this to see if it fixes the trackball.

I'm having problems with my trackball as well. Sometimes it just goes nuts and starts scrolling on its own. Anyways I'm going to use jcase's method to return it to 100% stock, bootloader and all (its in a sticky on this forum). He took off the unzipme.zip download but I found it with a google search. Verizon better make good and replace my phone!
*edit* I've read its a problem with the trackball and the charger port and can confirm. When I move the charger at the port the trackball goes wild. Its a known issue with verizon so I emailed then about a replacement.
Called verizon. Replacement will be shipped today.
Sent from my leaked rooted HTC Droid Eris with Aloysius 2.0.1 using Swype

n0yd said:
Plug your AC adapter into the the USB port on the bottom of phone and push up on from the bottom side of the plug and voilla! The trackball will work fine as long as you gently push up on the usb plug. Just be gentle with it...
Click to expand...
Click to collapse
Thank you X 100. Mine won't go down and I am now able to root, thanks to your bit of advice!

I would reccoment using the paper method of rubbing it back and forth on the blank paper. So far I've had no problems. I hope I don't get any...

2wisted said:
So my trackball is no longer completely functional so using the amon ra-recovery via my phone is useless. I am currently running a rooted ROM on the phone and want to take the phone to verizon so I can get an eris with a working trackball. My question is which is the best way to get my phone back to as close to stock as possible without having to use the trackball on recovery mode
Click to expand...
Click to collapse
hey i was got the same problem before and i found thist apps and they fix fix the problem so maybe they help you
the name is trackball monitor search on android market
my bad guys stell not working

Related

Cant scroll down to flash from sd in Recovery

I was trying to root my Eris and i went to the 1 click eris root thread, downloaded it, followed all the directions, now when i hold vol up and power it boots to the recovery thing. From here im supposed to scroll down to flash zip from sd. I cant. Ive tried the track ball, the volume keys, everything. All it will let me do is press the trackball to select "reset device" or whatever the first option is. Any help? Like is there any way to flash that zip without using that recovery thing? Sorry if this is some simple noob mistake. just got my eris last week.
Anybody? Is there a different bootloader/recovery program i could load onto my phone to flash the "rootme.zip"?
EDIT: i think my trackball might just be broken or something, is there somethin i could edit to make it where the vol keys move the selector up and down instead of the track ball? i can still press the trackball, just cant scroll with it.
Sounds like a broken trackball to me. Mine broke a month after I first got my Eris, it would only scroll left. The phone was under warranty so I got it exchanged no problem. My younger brother had the same problem except his trackball would not scroll down.
The trackball on the Eris seems to be really sensitive and any pivoting force placed on the usb cable when it's plugged in seems to be the culprit. Just swap out your phone for a new one at a Verizon store and you'll be good to go.
Read the 2nd post in this thread:
http://forum.xda-developers.com/showthread.php?t=804946
and follow the links there.
This is a method for technically sophisticated users; if you are intimidated by it, then DON'T USE IT.
(The author of that method - me - will not offer spoon-feeding services.)
There is a chance that ROM Manager/Clockwork recovery will work without a trackball, but I don't use that, and in any event you need to be rooted to install that, so there is a chicken-and-egg problem in proposing it as a work-around.
bftb0
If your trackball is rooted please do not go further in the process... simply run the RUU and go back to 1.5 or 2.1 and return your phone for a new one/ Incredible.
Hungry Man said:
If your trackball is rooted please do not go further in the process... simply run the RUU and go back to 1.5 or 2.1 and return your phone for a new one/ Incredible.
Click to expand...
Click to collapse
I was going to offer the OP the same advice, except for one thing: he didn't mention whether or not the trackball problem is also present with the stock O/S booted.
In addition to lots of reports from folks that clearly have broken/bad trackballs, there have also been multiple reports from people that experience scrolling problems with the trackball only when Amon_RA is booted - those folks are sort of SOL when it comes to a return, as they can't demonstrate the problem occurs with factory software.
But, yeah - if it is broken in both Amon_RA and the stock O/S, the OP should try and get a replacement phone. (Ugh! From the looks of recent reports, the OP might just end up with a "refurb" that also has a broken trackball)
bftb0
No way i can return it. im not the original owner, i bought it off of a friend for $20 lol, he thought it was broken but it just needed a new battery. the trackball scrolls left and right just not up or down, and it does this whether im in Amon_RA or not. its just the track ball is broken. I consider myself pretty "tech sophisticated" so ill try bftb0's first word of advice and see if that will work. Thanks for the help guys. if it doesnt work i guess im just SOL on getting my Eris rooted. Oh well, im due an upgrade and will probably get the droid 2 anyway but i was hoping to get the eris going.
EDIT: LOL go figure my luck here...my USB port is also gimped, like as in doesnt work at all, i charge my batteries on battery cradles that plug in the wall, and the method of flashing a zip without using the trackball requires you to connect your phone to your computer with usb cable, so im SOL. Thanks for trying guys, any other help (doubtful there is any) would be much appreciated.
So i opened up the app drawer in landscape and had an idea. is there anyway someone could mod the 1 click root thing so that the recovery operates in landscape? because since my trackball scrolls left and right i could then scroll "down" to the flash from sd card option, if it was in landscape.
use clockwork mod. be warned tho people have reported that using that their phone has bricked. but i didnt have problems with it when i was waiting on my referb with a working trackball. Call verizon and tell them your trackball is screwed up scrolling or not scrolling whatever its doing.
Does anyone have a link I can use go back to stock. I need a new phone what Tom do I flash
Sent from my Eris using XDA App
tperson1 said:
Does anyone have a link I can use go back to stock. I need a new phone what Tom do I flash
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=792026
It IS Lupus said:
use clockwork mod. be warned tho people have reported that using that their phone has bricked. but i didnt have problems with it when i was waiting on my referb with a working trackball. Call verizon and tell them your trackball is screwed up scrolling or not scrolling whatever its doing.
Click to expand...
Click to collapse
How do i install clockwork on an eris? ive looked around but everythings for the facsinate or aria or EVO
i had similar issues with my trackball not responding in recovery earlier this week
did some searching and found that i had to connect the usb cable and try some gentle wiggling - the usb port is so close to the trackball that it sometimes affects how the ball's movement is read
doesnt need to be plugged into PC, just the part that connects to the phone
i wanted to update Kaosfroyo to v38 and i had no control when navigating recovery screen or it would scroll to the bottom of the list without me touching anything
after doing some investigation i booted into recovery with the usb connected and held the plug where it connects to phone and tried holding the cord at different angles until it responded as i needed it to and presto! now running KF38 with no trackball issues
XDA has had all of the answers to my Eris problems so far, just have to do some digging

[Q] hardware lock vibrant bricked

Okay, so I installed the hardware unlock update.zip but flashed eugene's unofficial jk2 which removed it. Unfortunately, it is now bricked as well, no voodoo or anything, have no idea what went wrong. Can I send this to tmobile on account that I had a hardware locked phone for replacement in this state?
Have you tried Odin yet? That has saved my ass when I bricked my phone. Vibrants are pretty tough. I'm sure you can fix it without getting a replacement.
Sent from my SGH-T959 using XDA App
Yeah, I had a ROM break recovery, but you're good as long as download mode still works. Give it a shot. My method is to remove the batt, plug in the cable, hold down both volume buttons and pop in the battery.
How can you check to see if your particular Vibrant is hardware locked?
I just bought one (after migrating from the HD2) and I'm trying to wrap my head around all the new flash tools, etc. Android seems much more complicated than Windows Mobile via HSPL.
donalgodon said:
How can you check to see if your particular Vibrant is hardware locked?
I just bought one (after migrating from the HD2) and I'm trying to wrap my head around all the new flash tools, etc. Android seems much more complicated than Windows Mobile via HSPL.
Click to expand...
Click to collapse
Hardware locked means the hardware doesn't respond at all. I've never heard of any genuine case of someone getting their Vibrant hardware locked except developers. Even then it is EXTREMELY rare.
Most people end up with their phone going into a bootloop which can be fixed by reflashing a rom in recovery or restoring through Odin.
The rest are "soft bricked" meaning they have no recovery or boot. General this is caused by people flashing non-voodoo roms/kernels on top of a voodoo-enabled kernel or flashing a 2.1 nandroid on a 2.2 rom/kernel. In this case you can still get into download mode (hold both volume buttons then plug in usb cable) and restore through odin.
donalgodon said:
How can you check to see if your particular Vibrant is hardware locked?
I just bought one (after migrating from the HD2) and I'm trying to wrap my head around all the new flash tools, etc. Android seems much more complicated than Windows Mobile via HSPL.
Click to expand...
Click to collapse
hardware locked is referring to vibrants that cannot go into Recovery Mode, or Download using the volume, and power buttons.
To test this, Turn off your phone completely.
Then PRESS AND HOLD BOTH VOLUME KEYS ALONG WITH THE POWER BUTTON
it will boot up, it will give you the normal VIBRANT samsung screen, wait a while, the screen turns black, thats when you SHOULD let go of all buttons, but if you don't no worries, keep holding it, and it'll go back to vibrant and samsung screen and let go this time.
If this doesn't work the first time, then try it a few more times, you may just be doing it wrong and not having the hardware locked.
I had a Vibrant with USB connectivity issues, and when I called t-mobile, I lied and said my phone was unresponsive and would not turn on. They said they would send me a replacement right away, and I got it within 3 days. This was without insurance btw.
Just tell them it won't boot.

[Q] Recovery with a broken track ball

Hey all,
Just a couple days ago, my track ball stopped working when I use it to scroll down. In recovery, you need to be able to scroll down to do anything. Is there a way to flash things and do nands without the track ball? I know there is Clockwork, but I don't trust it with the stories of bricking. If anything, all I need to do is be able to flash the flashback ROM so I can send it in and get a new phone.
Any remedies?
Thanks
Have a read here.
chris22_2 said:
Hey all,
Just a couple days ago, my track ball stopped working when I use it to scroll down. In recovery, you need to be able to scroll down to do anything. Is there a way to flash things and do nands without the track ball? I know there is Clockwork, but I don't trust it with the stories of bricking. If anything, all I need to do is be able to flash the flashback ROM so I can send it in and get a new phone.
Any remedies?
Thanks
Click to expand...
Click to collapse
It happened to me. I was trying to flashback to send it back...no trackball. I found that pushing on the phone with my thumb above the trackball enabled the trackball enough to flash the zip. Keep in mind I was sending the phone back to Verizon for the broken trackball, though, so I wasn't worried about breaking it further.
Chevelle1768 said:
Have a read here.
Click to expand...
Click to collapse
DoubleByte said:
It happened to me. I was trying to flashback to send it back...no trackball. I found that pushing on the phone with my thumb above the trackball enabled the trackball enough to flash the zip. Keep in mind I was sending the phone back to Verizon for the broken trackball, though, so I wasn't worried about breaking it further.
Click to expand...
Click to collapse
Thank you and thank you!
By the way, you probably should grab the recovery-RA-eris-v1.6.2-trackball-optional.img 1.7.1 version (it has all of the functionality of the "original" 1.6.2 Amon_RA; the first "trackball-not-required" version I built was based on the 1.6.2 source that actually omitted some of the menu options).
Cheers!
i have the trackball not working during recovery issue as well
I have found, and I am almost certain this will work for you, plugging your phone into your charger will get your trackball to work
If I don't have my cord to plug into the usb, I've used a paper clip to press against the top of the usb port towards the trackball and have found this to work as well
if you have any questions on the process please don't hesitate to contact me
NPH- said:
i have the trackball not working during recovery issue as well
I have found, and I am almost certain this will work for you, plugging your phone into your charger will get your trackball to work
If I don't have my cord to plug into the usb, I've used a paper clip to press against the top of the usb port towards the trackball and have found this to work as well
if you have any questions on the process please don't hesitate to contact me
Click to expand...
Click to collapse
Actually, most people find out about the problem, or it's more severe when a cord/charger is plugged in.
roirraW "edor" ehT said:
Actually, most people find out about the problem, or it's more severe when a cord/charger is plugged in.
Click to expand...
Click to collapse
Does the problem worsen over time to the point at when it does it if it's not on the charger? Cuz mine's pretty bad on the charger.
I went through this as well. The various tricks to get it to work succeed on some phones and not others, but they're worth a try. In most cases the trackball will continue to deteriorate over time and mine got to the same point where I couldn't scroll down and therefore couldn't use RA to flash. But I needed to flash it back to stock so I could get a refurb from Verizon via my warranty. At that time, I don't think this RA that doesn't require a trackball was available. I asked about if there was and I couldn't find anything about it. Thought about trying to use the RA source and build a version myself but I just didn't have the time and lord knows, screwing that up might have really borked my phone for good, so I get it go. Now that RA without the trackball is out there, I'd use it if you can get that on your phone.
But there's another very easy solution. You can download ROM Manager from the market: ROM manager will let you flash ROMs without the trackball. It uses Clockwork Recovery for flashing and I was concerned at first about the stories of CR possibly bricking phones (in fact this not really a serious risk) or maybe making it harder to return the phone to unrooted stock or something else. But in fact, ROM manager uses Clockwork by only temporarily loading CR in memory, where you can use it to flash a ROM, and it does NOT replace RA! It leaves RA intact on your phone. If you reboot, RA is there. You can use ROM manager to flash any ROM and in my case I used it to flash the easy, return to stock zip that you can find here on the Eris forum. I brought it to the Verizon store and all I had to say was the trackball died and they traded me for a refurb.
BTW, this was a few months ago and there were several threads here with stories about people calling Verizon (not the stores) with tales of woe about their Eris and getting a free upgrade to Incredibles, Moto Droids, etc. if they were very nice about asking. This might have been a time when the inventory on the Eris was low. Anyway, I tried twice times and couldn't swing it - they only offered a refurb Eris. Found a local store with the Eris in stock and did it on the spot.
Now, if an Eris is out of warranty, then the best route is to replace the trackball. There are threads on XDA with all the step by step instructions you need. These are the same trackballs that are used in many of the Blackberrys and apparently those fail frequently and there are a LOT of options available on line for about $3-$5 via Amazon, etc. And hey, you can get them in kinds of whizzy colors ;-p
Hope this helps!
Good luck!
CPCookieMan said:
Does the problem worsen over time to the point at when it does it if it's not on the charger? Cuz mine's pretty bad on the charger.
Click to expand...
Click to collapse
That's my observation and experience.
Sent from my Eris using XDA App
Oh Man!
roirraW "edor" ehT said:
That's my observation and experience.
Sent from my Eris using XDA App
Click to expand...
Click to collapse
crap! that is what I thought and this just confirmed the fate and almost certain death
I think I'm being stalked but maybe I'm not the only one.

[Q] can't access files... broken screen.

So I broke the sceeen of my Vibrant... the screen is shattered and only shows light from the home button. touch doesnt work at all so blind anything is pretty much out. I want to get the photos and videos off of the devices internal memory... but i have no access. are there any programs out there that can help me out? or does anyone know any tricks I could try?
So the phone fully boots? What ROM are you using? Are you rooted? Is debugging enabled?
it fully boots, stock rom 2.1, rooted, and debugging is not enabled.
Can you use the volume buttons to boot to recovery? Might be able to pull some files with adb if you can get there.
Are you using stock recovery as well?
no its cwm recovery...
1.) Power off.
2.) Hold both volume buttons. Push and hold power button (to power on phone). When Vibrant screen appears (guess lol), release power button (but keep holding volume buttons)
3.) It should eventually get to CWM recovery. From there you can pull files to pc with adb
should be simple enough to blind.. the screen doesnt turn on at all soo.. yeah. but i'll give it a try -- thanks.
Should be about 1.5 seconds or so before releasing power button. (That's on mine anyway)
ok how would i do this in adb?
Sorry about the delay.
If you have access to adb from CWM recovery, all you need to do is "adb pull /sdcard"
This will pull all files on your internal (and probably external as well) storage to your current directory.
If you're specifically wanting stuff from your camera, you can run "adb pull /sdcard/DCIM"
Hope this helps.
got it! thank you very much!!
Cool. What did you end up doing?
So, I have this same problem, but have zero experience with andriod. I have been a windows mobile guy in the past, now on the iphone. Now I am sitting here with my brother's vibrant that has all his baby's pictures on it. Any help stepping me through this would be awesome. I have zero screen visibility, but you can tell there is some activity. The home buttons light up at the bottom.
^^ The exact same thing happened to me this weekend. I'm working on fixing it. I can't seem to get into CWM either, so no adb pull to get a backup yet. I can't even seem to get into download mode. mwmcginn, what ROM is your brother using? For the record, I was using the MIUI 1.4.29, I think. I'm not sure if there is a physical problem with the screen or if this is software.
I have the same problem, my screen got cracked and got my replacement via insurance. I just now realized the old one has to be sent back and having MIUI on it, I went to download mode (knowing the steps) and flashed back to JFD. Now I don't have any debugging enabled or root access or CWM installed.
What options do I have? Is there an ODIN that come prerooted and with CWM that I can then try adb?
Someone please help, as I don't really feel comfortable sending my phone full of private data to them.
Thank you.
M5devil said:
I have the same problem, my screen got cracked
Click to expand...
Click to collapse
I tried to fix mine (taking things apart usually fixes them, right?) and ended up cracking my screen. Now I get to pay $150 for a new screen, as I use my Vibrant on ATT so no warranty At least my phone will be working again. Going back to an old Nokia suuuucks!
clofan said:
I tried to fix mine (taking things apart usually fixes them, right?) and ended up cracking my screen. Now I get to pay $150 for a new screen, as I use my Vibrant on ATT so no warranty At least my phone will be working again. Going back to an old Nokia suuuucks!
Click to expand...
Click to collapse
This sucks man...
There must be some way to automatically load the sd card in windows. I even tried in Mac, as I read somewhere that it loads as soon as usb is plugged... Well I did that on my bro's mac and nothing happened, unless there are some commands that I have to follow... I am a dummy when it comes to Mac
Any other ideas?
Sent from my SGH-T959 using XDA Premium App

[Q] Trying to go back to stock, but power button is broken

So here is my problem. I have been rooted on my Thunderbolt since I got it, though I never ended up putting on any new roms or anything (was more into it with my D1, but I regress). Anyways, today I notice my power button has crapped out on me. It still sticks out fine and I can very easily press it, but it does nothing. Currently my only way to turn the screen on and off is to unplug it, not a viable solution long term.
I decided that since I have insurance I will just take it in and have Verizon replace it for me. Which means I need to go to stock. Downloaded the PG05IMG file and placed it on the root, went through adb and got all the way to the bootloader. Except I can't select any menu options with he power button! So I was stuck. Decided to try and flash the PG05IMG file using Rom Manager, which got me back to stock but with root permissions (where I was before essentially).
So, is there some way for me to actually unroot this phone completely while avoiding the bootloader? Perhaps I downloaded a stock with root access rom instead of a normal one by mistake, but I was following exactly an unroot tutorial. Just worried, since the phone is almost unusable as a mobile device right now and it will take the Verizon guy all of 5 seconds to scroll down my app drawer and see SuperUser.
Thanks for any help, love XDA
well...
you could either take it to a local cell phone repair shop and have them fix the button....
or...
if your phone somehow got lost or stolen, there's always that route.......
õ_Ô
Have you tried using something like a pen or paperclip to press the power button? Not a long term solution but could get you back to stock if it works.
Sent from my HTC Thunderbolt
I have been trying with a sewing needle right now. Same idea as the paper clip, but I can't seem to find where the contact point is. Either that or it isn't the button that is bad but instead the contact. Don't know how to get around the latter problem.
Think I got it
So using adb and going into the bootloader never worked, still needed to click the power button to select the options. However, getting into the bootloader by holding volume down and doing a battery pull got me through and started the process automatically.
After it flashed I checked again and I have S-ON and no super user

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