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So I plugged my Vibrant into Odin to revert to stock. Apparently everything went wrong, and now my phone is stuck at the Phone---!---computer screen. It seems that my phone won't respond to hardware methods of entering download mode, so am I screwed?
Keep reading on here. This has happened to many people. Keep trying things and hopefully you will get it.
1. Remove SD and SIM card
2. Remove battery
3. plugged the phone into USB (connected to PC)
4. held down vol-up and vol-down
5. popped the battery back in while holding vol buttons
I've tried that, and many other methods, multiple times already. It seems that none of the volume/power methods do anything for my phone. I'm certain that if hardware-locks do exist for certain vibrants, mine just so happens to be one of them (Date on box is August 13). I just want to know if anyone with a similarly dated phone has ever been able to access download mode without adb.
If anyone knows of more methods, please post them. If all else fails, I'll go complain in my local T-Mobile store that my phone died. I have no idea if that'll get me anywhere, but it's worth a shot.
Does anyone who has had a problem similar to mine know of any fix? By that I mean, has someone who has had a presumably hardware-locked phone ever been able to boot it into download mode without adb? I'd really like to know if I can salvage this thing, or if I have to try my luck with T-Mobile.
Try holding volume down and holding power button and plug in USB while this is happening.
Sadly, I've tried that method as well, thank you though for responding. I will continue trying since it seems not to be a 100% thing for some people. Anyway, for the Volume keys + Power method, can anyone provide a more precise time of releasing power than "When it goes black". I'm hoping my inability to enter download mode is human-error, so I'd like as much input on this as possible. Thanks in advance.
Generic112 said:
Sadly, I've tried that method as well, thank you though for responding. I will continue trying since it seems not to be a 100% thing for some people. Anyway, for the Volume keys + Power method, can anyone provide a more precise time of releasing power than "When it goes black". I'm hoping my inability to enter download mode is human-error, so I'd like as much input on this as possible. Thanks in advance.
Click to expand...
Click to collapse
When you see the " !---> (pc)" symbol, plug your USB in. Hold down volume +, volume -, and power. As soon as the screen turns black release the power button only. Continue holding Vol + and Vol -. You'll enter Download mode.
I've tried that multiple times, but I will continue to try it. It seems as though my phone won't register that buttons are being pressed. All that happens is the phone reboots to the Phone--!--Computer screen every time the power is held and released (As it should). No combination of buttons seems to have any affect on this. Oh well, I'll continue trying and hopefully someone will post a working method.
I have the same problem and the hardware button method isn't working and I am stuck at the Phone ! Computer screen, and I read around the forums and they say that some Vibrant's have the hardware method locked, so you can't boot into Download mode from using the buttons. Since adb cannot find the phone when its stuck at this screen it seems we are both screwed. I have found no other solution other than returning it Tmo, not sure if they will exchange since it might be a violation of warranty.
I'm just going to play dumb when I go to T-Mobile. I'll say it just booted into that screen, and I can't get out of it. The hardware lock appears to be a defect, since it's not present on most Vibrants, so that should be able to warrant the replacement phone. I've been with T-Mobile awhile, and they're usually pretty good with replacements. Besides, the phone would be easily fixed if it wasn't broken in the first place.
But before I go to T-Mobile, I'm going to try and talk to Customer Service. If it's a common problem, then I'm sure it can be covered under warranty (Even though MOST ways of getting it require voiding warranty). Again, on the basis that this wouldn't be a big deal if my phone worked like a normal Vibrant. Besides, I'm sure T-Mobile can flash it without requiring the hardware method, so even if they only charge me some sort of service fee, I won't really mind.
As final moral reassurance for myself, I only tried to flash it because apps started FC on me and the phone constantly acted weird. The only thing I've done is root it, so it's not like I really set it up to fail.
Let me know how it goes with Customer Service. I would to get this problem resolved as well with the least amount of trouble. I don't want to have a brick and have to pay like $500 for a new phone. And I think the hardware buttons thing might actually be a defect. I tried doing the hardware buttons thing to get to recovery mode once before and it worked. I did this to install an update.zip to root the phone. It only worked that one time and now the buttons don't boot into recovery mode or download mode. It if works once then not again, there has to be something wrong.
I'll be trying them tomorrow (It's 10PM where I am). If all goes well, I'll try and contact you. I'm pretty sure I'll be safe so long as I don't mention rooting it. The firmware flash they'll have to do should help me on that front, so unless they catch on, I should be safe. Anyway, hopefully tomorrow I'll be good news, otherwise expect some post from me on Monday or Tuesday, depending on whether I have the time to deal with them or not.
Hey Generic112, I got with T-Mobile customer service. I told them about the screen I was seeing but did not mention rooting or attempting to flash the phone. They said they will replace my phone by shipping me a new Vibrant, but I have to return the one I have. I am not sure if they will do a check to verify if the Vibrant was rooted or not after they receive it, but I will have my new Vibrant before they receive the one I have. I won't know what will happen for awhile because its going to take a week for the new phone to arrive and when it does then I will be returning the one with the phone ! computer problem, unless someone thinks it is a better idea to tell them what happened and have them repair it?
I am also struck with the same problem
Hi,
I am also struck with the same problem. Please let me know if you guys got any method to resolve the problem or T-Mobile was able to help.
the3dman said:
Keep reading on here. This has happened to many people. Keep trying things and hopefully you will get it.
1. Remove SD and SIM card
2. Remove battery
3. plugged the phone into USB (connected to PC)
4. held down vol-up and vol-down
5. popped the battery back in while holding vol buttons
Click to expand...
Click to collapse
This method actually worked for me. I was beginning to think I'd have to build the USB jig, but tried this as a last ditch. Thanks!
The above method has worked for me numerous times with the same problem, my old bricked one, and my new one. Try holding down power button as well once or twice, never know. You have to keep the volume buttons pressed the whole time for it to work.
Sent from my SGH-T959 using XDA App
ViralCipher said:
Hey Generic112, I got with T-Mobile customer service. I told them about the screen I was seeing but did not mention rooting or attempting to flash the phone. They said they will replace my phone by shipping me a new Vibrant, but I have to return the one I have. I am not sure if they will do a check to verify if the Vibrant was rooted or not after they receive it, but I will have my new Vibrant before they receive the one I have. I won't know what will happen for awhile because its going to take a week for the new phone to arrive and when it does then I will be returning the one with the phone ! computer problem, unless someone thinks it is a better idea to tell them what happened and have them repair it?
Click to expand...
Click to collapse
In some cases that I've read they say, TMo charged them 600$ for the Replacement after finding out that it was bricked due to hacking. Before replacing try to get it repaired by them.
I would also like people whose phones were replaced to confirm what I've said above.
ech419 said:
In some cases that I've read they say, TMo charged them 600$ for the Replacement after finding out that it was bricked due to hacking. Before replacing try to get it repaired by them.
I would also like people whose phones were replaced to confirm what I've said above.
Click to expand...
Click to collapse
He should be able to get the phone woking again, what happened is not a big deal. If he sends it in the way it's sitting right now, t'Mo's techs won't have a problem getting it working again. (IMO) Especially if they find out the phone's rooted, I wouldn't be surprised if he gets charged.
I bricked my phone so bad, it was beyond recovery. I erased the bootloader, therefore it was completelly dead. No life. I got a replacement under warranty for free, never got charged for it.
My advice would be to try and get to work again before sending it in.
I was trying to root my Eris and i went to the 1 click eris root thread, downloaded it, followed all the directions, now when i hold vol up and power it boots to the recovery thing. From here im supposed to scroll down to flash zip from sd. I cant. Ive tried the track ball, the volume keys, everything. All it will let me do is press the trackball to select "reset device" or whatever the first option is. Any help? Like is there any way to flash that zip without using that recovery thing? Sorry if this is some simple noob mistake. just got my eris last week.
Anybody? Is there a different bootloader/recovery program i could load onto my phone to flash the "rootme.zip"?
EDIT: i think my trackball might just be broken or something, is there somethin i could edit to make it where the vol keys move the selector up and down instead of the track ball? i can still press the trackball, just cant scroll with it.
Sounds like a broken trackball to me. Mine broke a month after I first got my Eris, it would only scroll left. The phone was under warranty so I got it exchanged no problem. My younger brother had the same problem except his trackball would not scroll down.
The trackball on the Eris seems to be really sensitive and any pivoting force placed on the usb cable when it's plugged in seems to be the culprit. Just swap out your phone for a new one at a Verizon store and you'll be good to go.
Read the 2nd post in this thread:
http://forum.xda-developers.com/showthread.php?t=804946
and follow the links there.
This is a method for technically sophisticated users; if you are intimidated by it, then DON'T USE IT.
(The author of that method - me - will not offer spoon-feeding services.)
There is a chance that ROM Manager/Clockwork recovery will work without a trackball, but I don't use that, and in any event you need to be rooted to install that, so there is a chicken-and-egg problem in proposing it as a work-around.
bftb0
If your trackball is rooted please do not go further in the process... simply run the RUU and go back to 1.5 or 2.1 and return your phone for a new one/ Incredible.
Hungry Man said:
If your trackball is rooted please do not go further in the process... simply run the RUU and go back to 1.5 or 2.1 and return your phone for a new one/ Incredible.
Click to expand...
Click to collapse
I was going to offer the OP the same advice, except for one thing: he didn't mention whether or not the trackball problem is also present with the stock O/S booted.
In addition to lots of reports from folks that clearly have broken/bad trackballs, there have also been multiple reports from people that experience scrolling problems with the trackball only when Amon_RA is booted - those folks are sort of SOL when it comes to a return, as they can't demonstrate the problem occurs with factory software.
But, yeah - if it is broken in both Amon_RA and the stock O/S, the OP should try and get a replacement phone. (Ugh! From the looks of recent reports, the OP might just end up with a "refurb" that also has a broken trackball)
bftb0
No way i can return it. im not the original owner, i bought it off of a friend for $20 lol, he thought it was broken but it just needed a new battery. the trackball scrolls left and right just not up or down, and it does this whether im in Amon_RA or not. its just the track ball is broken. I consider myself pretty "tech sophisticated" so ill try bftb0's first word of advice and see if that will work. Thanks for the help guys. if it doesnt work i guess im just SOL on getting my Eris rooted. Oh well, im due an upgrade and will probably get the droid 2 anyway but i was hoping to get the eris going.
EDIT: LOL go figure my luck here...my USB port is also gimped, like as in doesnt work at all, i charge my batteries on battery cradles that plug in the wall, and the method of flashing a zip without using the trackball requires you to connect your phone to your computer with usb cable, so im SOL. Thanks for trying guys, any other help (doubtful there is any) would be much appreciated.
So i opened up the app drawer in landscape and had an idea. is there anyway someone could mod the 1 click root thing so that the recovery operates in landscape? because since my trackball scrolls left and right i could then scroll "down" to the flash from sd card option, if it was in landscape.
use clockwork mod. be warned tho people have reported that using that their phone has bricked. but i didnt have problems with it when i was waiting on my referb with a working trackball. Call verizon and tell them your trackball is screwed up scrolling or not scrolling whatever its doing.
Does anyone have a link I can use go back to stock. I need a new phone what Tom do I flash
Sent from my Eris using XDA App
tperson1 said:
Does anyone have a link I can use go back to stock. I need a new phone what Tom do I flash
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=792026
It IS Lupus said:
use clockwork mod. be warned tho people have reported that using that their phone has bricked. but i didnt have problems with it when i was waiting on my referb with a working trackball. Call verizon and tell them your trackball is screwed up scrolling or not scrolling whatever its doing.
Click to expand...
Click to collapse
How do i install clockwork on an eris? ive looked around but everythings for the facsinate or aria or EVO
i had similar issues with my trackball not responding in recovery earlier this week
did some searching and found that i had to connect the usb cable and try some gentle wiggling - the usb port is so close to the trackball that it sometimes affects how the ball's movement is read
doesnt need to be plugged into PC, just the part that connects to the phone
i wanted to update Kaosfroyo to v38 and i had no control when navigating recovery screen or it would scroll to the bottom of the list without me touching anything
after doing some investigation i booted into recovery with the usb connected and held the plug where it connects to phone and tried holding the cord at different angles until it responded as i needed it to and presto! now running KF38 with no trackball issues
XDA has had all of the answers to my Eris problems so far, just have to do some digging
So I broke the sceeen of my Vibrant... the screen is shattered and only shows light from the home button. touch doesnt work at all so blind anything is pretty much out. I want to get the photos and videos off of the devices internal memory... but i have no access. are there any programs out there that can help me out? or does anyone know any tricks I could try?
So the phone fully boots? What ROM are you using? Are you rooted? Is debugging enabled?
it fully boots, stock rom 2.1, rooted, and debugging is not enabled.
Can you use the volume buttons to boot to recovery? Might be able to pull some files with adb if you can get there.
Are you using stock recovery as well?
no its cwm recovery...
1.) Power off.
2.) Hold both volume buttons. Push and hold power button (to power on phone). When Vibrant screen appears (guess lol), release power button (but keep holding volume buttons)
3.) It should eventually get to CWM recovery. From there you can pull files to pc with adb
should be simple enough to blind.. the screen doesnt turn on at all soo.. yeah. but i'll give it a try -- thanks.
Should be about 1.5 seconds or so before releasing power button. (That's on mine anyway)
ok how would i do this in adb?
Sorry about the delay.
If you have access to adb from CWM recovery, all you need to do is "adb pull /sdcard"
This will pull all files on your internal (and probably external as well) storage to your current directory.
If you're specifically wanting stuff from your camera, you can run "adb pull /sdcard/DCIM"
Hope this helps.
got it! thank you very much!!
Cool. What did you end up doing?
So, I have this same problem, but have zero experience with andriod. I have been a windows mobile guy in the past, now on the iphone. Now I am sitting here with my brother's vibrant that has all his baby's pictures on it. Any help stepping me through this would be awesome. I have zero screen visibility, but you can tell there is some activity. The home buttons light up at the bottom.
^^ The exact same thing happened to me this weekend. I'm working on fixing it. I can't seem to get into CWM either, so no adb pull to get a backup yet. I can't even seem to get into download mode. mwmcginn, what ROM is your brother using? For the record, I was using the MIUI 1.4.29, I think. I'm not sure if there is a physical problem with the screen or if this is software.
I have the same problem, my screen got cracked and got my replacement via insurance. I just now realized the old one has to be sent back and having MIUI on it, I went to download mode (knowing the steps) and flashed back to JFD. Now I don't have any debugging enabled or root access or CWM installed.
What options do I have? Is there an ODIN that come prerooted and with CWM that I can then try adb?
Someone please help, as I don't really feel comfortable sending my phone full of private data to them.
Thank you.
M5devil said:
I have the same problem, my screen got cracked
Click to expand...
Click to collapse
I tried to fix mine (taking things apart usually fixes them, right?) and ended up cracking my screen. Now I get to pay $150 for a new screen, as I use my Vibrant on ATT so no warranty At least my phone will be working again. Going back to an old Nokia suuuucks!
clofan said:
I tried to fix mine (taking things apart usually fixes them, right?) and ended up cracking my screen. Now I get to pay $150 for a new screen, as I use my Vibrant on ATT so no warranty At least my phone will be working again. Going back to an old Nokia suuuucks!
Click to expand...
Click to collapse
This sucks man...
There must be some way to automatically load the sd card in windows. I even tried in Mac, as I read somewhere that it loads as soon as usb is plugged... Well I did that on my bro's mac and nothing happened, unless there are some commands that I have to follow... I am a dummy when it comes to Mac
Any other ideas?
Sent from my SGH-T959 using XDA Premium App
So I looked today at the LEDs beside my camera and noticed that the top half was slightly pushed in. Being the idiot I am I pushed on it and now the whole two LEDS are slightly recessed in the phone. It hasn't had any effect on picture quality or anything. I'm just curious if anyone else has had this happen to them. Should I send it off to get fixed?
Sidenote and Secind Question: If I do go ahead and get it shipped off, what is the best way to get the ROM and Root off my phone and get it to out-of-the-box condition? Thank you all very much, much love and appreciation!
Droid X2 w/ CM7 and lovin' it
If you need to send it back you will need to sbf it. Not hard there is great tutorials in the general section.
Here you go:
http://forum.xda-developers.com/showthread.php?t=1317707
Thank you very much!
No problem. It is a little scary the first time but after that you will see his easy it is. Besides you will need to know how if you ever go ahead like 2.3.5 eclipse 2.04. On the way back you must sdf first to change your kernal back.
Just curious, but was this a replacement alternative, or a replacement?
Over the years I've had several replacements with button, screen, and mangled physical components...it could be from that. Don't beat yourself up, just SBF back and you'll be fine...when you talk to VZW just say the camera/flash isn't working and you have rest the phone several times to try to fix it...
Good luck
Dee Ex Two - See Em Seven
In the back of my mind I'm hoping they will let me exchange it for another phone with equal value, but I know more than likely they'll replace it with another X2.
Bohnsta said:
In the back of my mind I'm hoping they will let me exchange it for another phone with equal value, but I know more than likely they'll replace it with another X2.
Click to expand...
Click to collapse
If this is your first x2 they probably won't. Usually after three replacements they will offer you warranty replacement alternative...which is equal or lesser value...sometimes they might make you pay for battery and the back cover of the alternative...which is around $40/$50....but you get another choice
SMILE It's Not Illegal Yet
For what it's worth, I've sent a few phones with custom roms flashed on them into SquareTrade for repair of physical defects and never had an issue. The only time it came up was when my significant other forgot her screen lock pattern. This was the first device we ever sent in and it didn't occur to me to remove the screen lock beforehand. Anyway, since she couldn't remember the pattern, the customer service rep said that they usually perform a factory reset when that occurs so they can test the phone and make sure it works after repairs, but since the device had a custom rom they couldn't/didn't want to do that.
g0thm0g said:
For what it's worth, I've sent a few phones with custom roms flashed on them into SquareTrade for repair of physical defects and never had an issue. The only time it came up was when my significant other forgot her screen lock pattern. This was the first device we ever sent in and it didn't occur to me to remove the screen lock beforehand. Anyway, since she couldn't remember the pattern, the customer service rep said that they usually perform a factory reset when that occurs so they can test the phone and make sure it works after repairs, but since the device had a custom rom they couldn't/didn't want to do that.
Click to expand...
Click to collapse
And to do this, we plug our phone into wall charger, hit power and volume down buttons until we see FASTBOOT, then we use volume down to scroll to ANDROID Recovery, then we hit volume UP, at that point it will say entering Android recovery....we hit both VOLUME UP & VOLUME DOWN TWICE to enter recovery. While there wipe data and cache...NOTE you will lose all info un less you have backed up. When it completes select the reboot text by pressing power button, then you have factory restored....the stock recovery way
SMILE It's Not Illegal Yet
There's no need to plug the phone in to a wall charger to boot to Android recovery. Only needed for booting to bootstrap recovery.
I dropped my phone a few days ago and the power button stopped working. Reboot ed into recovery from Rom Manager and realized that I couldn't select anything because I need the power button (tried every other button as well; nothing works). Took the battery out and put it back in (the only way to turn it off now) and it instantly booted into recovery. I can't send it to AT&T because I have at least 10 counts and they'll instantly see that CWM is on there.
Please help me!
kancheek1995 said:
I dropped my phone a few days ago and the power button stopped working. Reboot ed into recovery from Rom Manager and realized that I couldn't select anything because I need the power button (tried every other button as well; nothing works). Took the battery out and put it back in (the only way to turn it off now) and it instantly booted into recovery. I can't send it to AT&T because I have at least 10 counts and they'll instantly see that CWM is on there.
Please help me!
Click to expand...
Click to collapse
You dropped your phone. Samsung/AT&T warranty doesn't cover accidents, so there's no sense in worrying about your flash count. You're SOL. But you are free to try of course. Reverting to stock is very easy. What would you even do in recovery mode to revert to stock? Did you bother to look around the forum? There is a guide in the general forum on how to do that.
Out of curiosity, I did a google search to see what the repair options were for a broken power button. Saw that Mobile Tech Videos does it for $35 + shipping. Might be one of the better options at this point. As for the counter, just buy or make a jig to reset it.
mzaur said:
You dropped your phone. Samsung/AT&T warranty doesn't cover accidents, so there's no sense in worrying about your flash count. You're SOL. But you are free to try of course. Reverting to stock is very easy. What would you even do in recovery mode to revert to stock? Did you bother to look around the forum? There is a guide in the general forum on how to do that.
Click to expand...
Click to collapse
They wouldn't know that I dropped it unless I told them that, so as of right now the button stopped working by itself. I reverted to stock a while ago when I thought I bricked it, but I need to get it into download mode which can't be done without the power button.
kancheek1995 said:
They wouldn't know that I dropped it unless I told them that, so as of right now the button stopped working by itself. I reverted to stock a while ago when I thought I bricked it, but I need to get it into download mode which can't be done without the power button.
Click to expand...
Click to collapse
Recovery mode requires the power button. Download mode only requires the two volume buttons. With the phone off, while holding down vol- & vol+ plug in USB cable.
Lawrence of a Labia said:
Out of curiosity, I did a google search to see what the repair options were for a broken power button. Saw that Mobile Tech Videos does it for $35 + shipping. Might be one of the better options at this point. As for the counter, just buy or make a jig to reset it.
Click to expand...
Click to collapse
Good info if I ever need this
Has anybody used mobile tech videos to get their power button fixed? Mine stopped working out of the blue today, my phone is long out of warranty, and it refuses to connect to my computer at all so I can't revert to stock (I'm running AOKP 6.27.12 Build right now). I don't want to just send my phone off to some place that isn't reputable.
elementlaxer said:
Has anybody used mobile tech videos to get their power button fixed? Mine stopped working out of the blue today, my phone is long out of warranty, and it refuses to connect to my computer at all so I can't revert to stock (I'm running AOKP 6.27.12 Build right now). I don't want to just send my phone off to some place that isn't reputable.
Click to expand...
Click to collapse
It's still got to be in warranty with Samsung. The first units were shipped just under 9 months ago.
Mobile tech videos is considered to be quite reputable. I have only seen good reports about them, and the owner posts actively on the XDA-Developers boards.
You should be able to enter download mode. You don't need the power button for that.
Darn I didn't realize how long Samsung's warranties were. I made the switch back in October from Apple products so I'm used to crappy warranties.
I've already shipped to mobile tech videos because I searched around the forums a bit and found out that he is in fact reputable.
And I know how to get into download mode, I can do that no problem. My computer always pops up saying there is some problem with the device and I'm not sure how to fix it. I have the drivers installed correctly and it has worked in the past, but not recently. I would try to replicate it now but I don't have the phone in my possession, and at the moment it isn't really causing me an issue.
If you can't get Odin to recognize the phone once connected to the computer in download mode, then it is most likely a driver problem, or less likely a problem with the USB cable or ports. Once you get the phone back, if you still have the problem, that is where to look first.
I just wanted to point out that the broken power button would not prevent you from returning the phone to stock, although it can be a bit of a problem that you can't use recovery.
Yeah I was a bit worried that if I tried to go through Odin and something got messed up I wouldn't be able to get back into recovery to restore from a backup.
Thanks for all the help! I feel like a total noob and I appreciate your patience haha
In case you haven't already tried, in some versions of CWM (even non-touch) the search button (softkey) works like enter. Try all of the softkeys, one of them might work for you.
Yes, but if you Odin back to stock with a broken power button, that leaves you with stock 3e recovery. Even if you use adb reboot recovery to get into 3e recovery, you can't select anything without the power button.