k so 2 weeks ago my phone stopped working, not gonna go into the details.
went to a tmobile store (usa) and they set up for me to recieve a refurbished hd2 through the mail and i send back the broken hd2 in the same box.
but my phone cant live off the battery for some reason so i cant remove the hspl, but also the screen doesnt turn on so you cant see that it is hspl'ed and it also wont be recognized by usb.
what is the worst htc can do if they find out it was hspl'ed. i can argue that i didnt know it voided warranty. a legit retail tmobile store called it in also. not me.
I wouldnt worry about this. Last month there has been a Court/Judge who said that its not against the law to change your phone.
That was adopted by most countries world wide.
With this GayApple cant brick "hacked" IgayPhones even MickeySoft can't brick the XBox360 if its "hacked" because that is now against the law.
Lets hope it wont get changed again by an other Judge
Related
I receive this error when I boot into fastboot or HBoot modes. When I power on normally, it boots up fine (takes longer than usual), the slider lock screen comes on BUT the touchscreen doesn't work.
Also, this phone is flashed to Cricket (I'm not a Verizon customer) so while the phone is technically under warranty, I'm not sure Verizon will honor the warranty.
Any thoughts?
Downgrade to 1.5 if possible.
PCDPhones can probably fix it, the warranty is technically through them.
I'd go to their website and call them up. They'll have you mail your phone to them. OR find a Verizon friend that you can re-flash the phone back to Verizon, and take it into a Verizon store. They will either give that person an exchange or mail them a new phone.
If you send your phone to PCDPhones, it can be 2 weeks, but they DO honor the warranty. Possibly if you take it to Verizon as well, I'm NOT sure. I know HTC still honors this warranty, and it's done through PCDPhones. Sounds like your touch screen went bad.
You could try to downgrade if you're worried that you won't be under warranty, with http://www.androidforums.com/htc-droid-eris/ in the All Things Root area in AcidBaths' thread on his first post there, hboot and all, so that you're "covered by warranty" - to be honest I bet if it's a physical problem - which it sounds like it is - they won't care about the software anyway
ok so I got the $5.18/ month insurance from Verizon, they tried to offer a $6.99/month plan that adds a 6 month warranty to the exchange and then took it back saying you cant with the thunderbolt.
So my question is should I just tell them I lost the phone and get to keep the battery, sd card, and possibly fix the touch screen later to put it on Metro PCS? Verizon says they cover lost phones, does anyone know if I will have more trouble if my phone is lost versus broken?
Also if its broken is there anyway of getting out of the $100 deductible?
Anyone know if I have to wait a day after adding insurance or any trouble I will run into with this?
ok, this may seem a little complex, but il explain as best as i can.
i bought my HD2 T8585 from mobileponesdirect.co.uk, with a contract with t-mobile UK. after issues with stock, i received the phone (3 weeks after ordering it!) it came in a generic box, with no branding, and seperatly, a little plastic case containing my sim card. the phone was the unlocked generic HD2, as it contained youtube app, and other software tmobile remove. tried a virgin and orange sim in it and both worked.
now ive had to send it back because of a battery fault (the battery lasts about 5 hours at best). i phoned mobile phones direct, who told me my warranty was with htc directly, so phoned htc, and they told me to contact my network. t-mobile said it was mobilephonesdirect, as i purchased the phone from them, and they simply supply the sim card only. i went into my local tmobile shop and they took it in for repair under warranty, despite the issues of who is actually responsible. the only issue that came up was the 'mandatory software update' t-mobile apply to their phones (this is going by the info given to me at the shop). this is done as part of the routine diagnostics, to ensure the problem isnt a software fault. after explaining my handset was factory unlocked, i was told it will probably be locked to t-mobile after the update. as the phone is verging on unusable, i had to send it away. the t+c sheet i had to sign also mentions the software update, but only warns about data loss, not the handset being locked.
my questions are:
is what the guy in the shop said true (i.e, will t-mobile lock my phone)?
can a software update lock a handset? even if the hanset was never sim locked? the S/N and IMEI will surly prevent this?
would i be able to use HSPL and flash a generic ROM (1.66wwe and update radio to 2.11/2.12) to unlock it?
are t-mobile allowed to do this (lock my handset)? and would/could i be provided with an unlock code free of charge?
i am on a contract with t-mobile, but i use virgin (its part of a now non existant virgin media bundle and costs me next to nothing!) and also have started using tesco for work. ive been told virgin will work, as it uses t-mobile, but tesco uses o2.
any help would be appreciated, ive may have to wait 28 days before my phone will return to me, until then ive been given the amazing loan phone of a motorola c140...'it has a colour screen' was its main selling point from the t-mobile guy. annoyingly thats locked to t-mobile as well, so now i have 3 phones, the c140 using virgin, a nokia 6230i using t-mobile and a 3310 using the tesco sim.
Under Sale of goods act and distant selling regulations (items purchased online), your contract is with mobileponesdirect, they are responsible for warranty repairs/replacement.
It is very unlikely that t-mobile will lock your phone, as this will involve them altering the root programming of the the phones processor, (like the bios of a computer) which is normally only done by HTC, to 'brand/lock' phones before they send phones out to mobile phone companies, like t-mobile.
I doubt if t-mobile would bother investing in equipment they do not need.
A software update (like the operating system of computer) does not lock phone.
So it is unlikely points 3 and 4 will apply.
that is exactly what i was thinking, as flashing the ROM doesnt unlock the phone, so flashing it with a branded ROM wouldnt lock it, thanks for clearing that up.
mobile phones direct, while very competitivly priced on both handsets and contracts, have crap customer service. i thought the warranty would be with them, as they are the ones who supplied the handset, and t-mobile (as the rightly stated) only provide the service, and not the handset. as the phone has already been sent off, i will have to wait and see. t-mobile may refuse to touch it if the handset isnt from them, and will send it back as it was when i sent it to them, in which case, il have to get on the phone to mobile phones direct and get them to take it in. thanks for clearing that up
on a slightly different topic, ive been told by t-mobile the warranty is 2 years, instead of the normal 1 year, due to a lot of contracts now becoming 24 month. is this universally true? or is it down to what the network provides?. the reason i ask is im paying £8.99 a month for a premium insurance package (not through t-mobile) which covers everything that could go wrong, when if i have a 2 year warranty, i would only need accidental damage cover.
t mobile are wrong, if you had a contract with them, not just sim only, then yes, their own warranty may be for two years. They shouldn't have taken the phone from you, and they may still send it back as 'not theirs'.
Your warranty should have been handled either by phones direct as the seller, or HTC themselves. (1 year manufacturers warranty applies still)
the contract i have wasnt bought as sim only (and is certainly not sim only price!) and the phone was free with the contract, so i would assume i have a normal contract. i was told the warrentys had increased to 2 years on most high end phones, as most contracts are heading for 2 years, but maybe i was told this on the assumption that i had got the phone direct from them and not through a 3rd party. not much i can do now but wait and hope it gets fixed, im not too bothered who fixes it as long as it works! wish i had posted on here before going into the shop
I need some advice please.
When I received my SGS2, it had a couple of problems. A few of the games I played made the screen freeze and the 3g keeps dropping out even though my Nexus One with the same sim holds a strong signal. I contacted the suppliers and they were able to offer me an exchange, so they are going to send me a new phone and take the defective one back (courier will do the swap-over). Thinking that I was getting a new phone, I thought I would root the one I have as a practice. I have also downloaded the rom that gets rid of the triangle.
My questions are:-
Where can I find the binary counter, I have gone into download mode and cannot see where it tells me how many roms I have downloaded.
Secondly I have ordered a USB jig from DH2311 but I know he has been snowed under with orders and I dont think I will get it in time, as the phone exchange is happening on Tuesday.
When I first reported the fault the phone company said that due to zero stock, I would have to wait for upto 5 weeks for a new one, instead it is now coming after just over a week.
So will the phone company check to see if I have rooted even though I will already have the new replacement and will they try and charge me for the second phone through my phone account as it was rooted.
Thanks for any advice.
So will the phone company check to see if I have rooted even though I will already have the new replacement and will they try and charge me for the second phone through my phone account as it was rooted.
Thats up to them and yes rooting invalidates warranty .
You can search for the Samsung Rooting post to service centres to confirm .
download mode then its says button up .
jje
I know it should be common sense but stupid me it wasn't so thought i'd pass it on here for anyone else in this situation.
Well having a device replaced under the 1yr warranty from ATT and got what seems to be now after i unlocked bootloader, twrp recovery, flashed custom rom, etc is now bunk! So i call ATT Warranty Exchange to tell them about my bunk refurbished device they sent me so i can get this one now exchanged for another. Well the lady said she needs to have me install some ATT app so she can basically diagnose my device first. I say ok so she sends me a text message with a link for app download and install, DO NOT DO THIS, HANG UP PHONE!!!
Well basically i downloaded and installed the app and what this does is gives ATT full access to your phone by remote! Not even a second after she connected to my device she says to me, "When did you root this phone?" I **** my damn pants and just denied everything and said i didn't and then she said well maybe since it's a refurbished device it was rooted before. Then she wanted to put me on hold it seems to get a supervisor to look further into it which i'm sure they would have then seen the date of root which is obviously after i received the device. So needless to say i hung up right away and deleted the damn app ASAP!
Now i'm worried to call back to Warranty to try again because i'm sure now she added on my account that i have a rooted device so who knows if they will help me now? Going to call them later tonight and see what happens. Will update this thread if people are interested so thought i'd just throw that tip out there. Worst comes to worst i have Square Trade warranty too for 2yrs so could just pay the deductible and get a new device from them but guess we'll see. Maybe just live with my device for another 4-5 months until the HTC M8 comes out?
The last time I messed with a phone ROM was back when I had an HTC Hero and something that had a physical keyboard so it's safe to say I've suffered cognitive decline since then. I have a Samsung A02S purchased directly from the Mint Mobile website but it will not work with a Mint SIM, tech support tells me I need to purchase a different phone and then send this one back for a refund but I have since been ghosted by Mint when I said they should make it right by simply sending me a working phone then I'll send this one back after I get a working phone.
The phone has a Boost mobile start up screen and Direct TV phone software but that's about as much as I know. I've debloated it using a process listed in this forum but still no dice, is there a certain way to get this phone to work? I'm short on time as it's for a kid whose birthday just snuck up on me (remember the cognitive decline?) How do I know if it's locked? Thanks
Also when I put *#7465625# into the dialer nothing happens
wolfe2118 said:
The last time I messed with a phone ROM was back when I had an HTC Hero and something that had a physical keyboard so it's safe to say I've suffered cognitive decline since then. I have a Samsung A02S purchased directly from the Mint Mobile website but it will not work with a Mint SIM, tech support tells me I need to purchase a different phone and then send this one back for a refund but I have since been ghosted by Mint when I said they should make it right by simply sending me a working phone then I'll send this one back after I get a working phone.
The phone has a Boost mobile start up screen and Direct TV phone software but that's about as much as I know. I've debloated it using a process listed in this forum but still no dice, is there a certain way to get this phone to work? I'm short on time as it's for a kid whose birthday just snuck up on me (remember the cognitive decline?) How do I know if it's locked? Thanks
Also when I put *#7465625# into the dialer nothing happens
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Click to collapse
dude, that a problem with your carrier, go and claim for warranty of something
tutibreaker said:
dude, that a problem with your carrier, go and claim for warranty of something
Click to expand...
Click to collapse
The carriers customer service sucks, I tried but they ghosted me after saying I had to order a new phone. I changed carriers for all 4 lines so it's irrelevant now.
wolfe2118 said:
The last time I messed with a phone ROM was back when I had an HTC Hero and something that had a physical keyboard so it's safe to say I've suffered cognitive decline since then. I have a Samsung A02S purchased directly from the Mint Mobile website but it will not work with a Mint SIM, tech support tells me I need to purchase a different phone and then send this one back for a refund but I have since been ghosted by Mint when I said they should make it right by simply sending me a working phone then I'll send this one back after I get a working phone.
The phone has a Boost mobile start up screen and Direct TV phone software but that's about as much as I know. I've debloated it using a process listed in this forum but still no dice, is there a certain way to get this phone to work? I'm short on time as it's for a kid whose birthday just snuck up on me (remember the cognitive decline?) How do I know if it's locked? Thanks
Also when I put *#7465625# into the dialer nothing happens
Click to expand...
Click to collapse
Does Mint Mobile work on locked phones?
Mint requires its users to have an unlocked phone, so we definitely encourage you to bring your own phone when you're ready to switch (and after it's been unlocked), especially if you're still happy with your current device and it's compatible with our service.
The phone was purchased directly from Mint.