Related
Question.....
And yes, I know it's Verizon, but we might as well ask...
When I started working T-Mobile TS it was just after the HP IPAQ mess where the software issues with WM software - it being so new and not really tested that the phone hardware eventually died out based on the number of crashes and restarts required throughout the day.
After about 3 or 4 months T-Mobile started to offer customers who owned the IPAQ and experienced the issues a replacement/upgrade at either a heavy discount or completely free depending on how often the customer account referenced them calling to get help or report an issue. This offer was to (1) get the phone out of people's hands and into the rubbish bin, (2) reduce the number of TS calls daily, (3) end the regular hassle of dealing with MS and HP on patches and fixes, and (4) to improve customer care. Note the customer is last there as the others were costing them more money than the customer's they lost based on the problems probably thanks to their early term fee.
I bought the ERIS basically for 2 reasons - (1) IMHO HTC kicks Moto's and Apple's butts on phones, (2) I want ANDROID. I had a MyTouch with T-Mobile just before coming to Verizon and was looking into upgrading to HTC's new phone over there instead of changing carriers. I checked out the Hero and Samsung's Android phone with Sprint. I was a dedicated and loyal Blackberry user for 5+ years defending and promoting their devices, working on software development within TMO, and went through direct RIM training on BES, BIS, their handheld sw, and thier hw configurations.
SO - does anyone know or has heard anything about Verizon offering us a way to move to the Incredible?
This is probably in the wrong section since it has nothing to do with dev.
What is wrong with the Eris that it requires mass replacement?
I have heard of a few isolated cases where people had been offered an upgrade to the Incredible, but its probably the squeaky wheel getting the grease and someone trying to get the customer out of their face in the Verizon store.
Absolutely!! Wait until the end of your 2 year, or cough up about $500. The Eris really dont seem to have as many of the issues that other phones have had in the past. I havent had any problems with mine on 1.5, root 2.1 or any of the other roms I've tried.
Yep, say what you want about it. But its hands down the BEST phone I've ever owned, and I've had a cell phone plan since 1997.
A little root, a little OC, and a custom ROM. What more could you want?
I see you posted this exact same thing on android forums. Being a tech for VZW, we haven't seen a huge influx of calls or tickets about any particular issue; but i'm also not denying the fact that there are some common bugs that people are seeing but it's not near as many as it appears. Any software problems will most likely be corrected in a MR as is the general practice.
Danimal, can you drop a few more details on the bugs. My wife has an eris and has been pretty frustrated by dropped calls, lockups and blank screens ever since the 2.1 Ota hit her phone (not rooted). She's called support several times, The techs have been pretty decent, but it's still not fixed. The last guy she talked to actually suggested that she try rooting and overclocking.
I haven't had any problems at all on my eris and I'm using leaked v3. My girlfriend has the same phone (ota 2.1) and she complains about the phone randomly calling people but I think she just doesn't put the lock on. Other than that its the best phone I've ever had. Can't wait for my upgrade though and get that moto phone with a 2ghz processor they are coming out with.
-------------------------------------
Sent from my HTC Droid Eris using Swype
I'd like to know what Motorola phone that is with a 2ghz processor. Maybe your talking about the motorola extreme?
-------------------------------------
Sent via the Droid Eris using swype.
I think that's it. Not 100% on the name. Anyways, insanely fast for a phone. Lets see apple compete with that.
-------------------------------------
Sent from my HTC Droid Eris using Swype
IlKYoSuKElI said:
I'd like to know what Motorola phone that is with a 2ghz processor. Maybe your talking about the motorola extreme?
-------------------------------------
Sent via the Droid Eris using swype.
Click to expand...
Click to collapse
Nah, there has been no official announcement of any 2 Ghz phone. The Droid X or Extreme is like a regular Droid minus the keyboard plus some steroids. Moto's CEO or whoever said it, said he would love to ship a 2 Ghz phone by the end of the year. Who knows if it is realistic, I don't think it is. First someone needs to ship a phone with the snapdragon 1.5 Ghz dual-core processor that's already out, then go from there.
TheDanimal said:
I see you posted this exact same thing on android forums. Being a tech for VZW, we haven't seen a huge influx of calls or tickets about any particular issue; but i'm also not denying the fact that there are some common bugs that people are seeing but it's not near as many as it appears. Any software problems will most likely be corrected in a MR as is the general practice.
Click to expand...
Click to collapse
There have been MANY complaints about a sound problem with the ERIS and I am one of those poor soles. The sound on my ERIS just stops working at random. Can't hear it ring when someone calls me, when I make a call i can't hear it ringing.. they will answer but I can't hear them speaking, also it has incredibly low media sound volume. If I reboot the phone it will work for a short time then mess up again. This problem is posted all over the Android Forums. Some people have no problems with the sound. It may be a bad batch? I have spoken to Verizon tech support several times and they are letting me get a new phone.. hopfully that will solve the problem??
So if I get this straight...
This post is about exploiting the problems with the eris to get a free upgrade to the Incredible...
Sounds a little wrong to me....
But if you get a free Incredible out of it...
Worth it?
I guess I wouldn't mind.
marcunwired said:
Danimal, can you drop a few more details on the bugs. My wife has an eris and has been pretty frustrated by dropped calls, lockups and blank screens ever since the 2.1 Ota hit her phone (not rooted). She's called support several times, The techs have been pretty decent, but it's still not fixed. The last guy she talked to actually suggested that she try rooting and overclocking.
Click to expand...
Click to collapse
I would try using a task manager of some kind or another. Advanced Task Killer or Task Panel are good in my book. You can setup certain apps on an auto kill list , and ignore list. That helped mine out, but from my understanding is that There were a fews issues that did come up after the OTA. You can try rooting the phone, but if you don't know what you are doing you can cause more problems than it's worth. I would try using a task manager, and get rid of some apps that have duplicate functions.
My girlfriends blew her speaker on her eris but I think that was just from listening to pandora on full blast constantly.
-------------------------------------
Sent from my HTC Droid Eris using Swype. Gone Google!
jonscapri said:
I would try using a task manager of some kind or another. Advanced Task Killer or Task Panel are good in my book. You can setup certain apps on an auto kill list , and ignore list. That helped mine out, but from my understanding is that There were a fews issues that did come up after the OTA. You can try rooting the phone, but if you don't know what you are doing you can cause more problems than it's worth. I would try using a task manager, and get rid of some apps that have duplicate functions.
Click to expand...
Click to collapse
I would not use any task managers on Android, they adversely effect system performance. See the following link for more detailed information on why: http://geekfor.me/faq/you-shouldnt-be-using-a-task-killer-with-android/
Exploit? No ... Get my Wife a Smartphone that works, Yes!
But I'm only speaking for me, not the OP.
comptontravis said:
So if I get this straight...
This post is about exploiting the problems with the eris to get a free upgrade to the Incredible...
Sounds a little wrong to me....
But if you get a free Incredible out of it...
Worth it?
I guess I wouldn't mind.
Click to expand...
Click to collapse
Am I doing something wrong???
If my phone isn't getting the sleep of death, it's keyboard lockups, call dialing delays, random restarts, soft bricks and being completely unresponsive...
I think I might buy a Palm Pixy or some other phone, what do you suggest???
I am rooted, but I never had any issues like this on my Droid X with nearly the same apps...
I'm getting fed up. I might switch to the SGII. I'm a big Motorola fan, but I'm really fed up.
If you guys give me any suggestions, let me know...
Sometimes I can't use this phone in an emergency... The other day I need to make an emergency call. I press send, and then the phone restarts...
I can't even listen to music in peace without a random restart... Maybe I'll get an iPod Touch....
Sent from my Motorola Photon 4G (MoPho) on Sprint, the Now Network using XDA Premium.
I really don't wanna leave you guys, but I'm getting fed up. Motorola stopped helping wirh bug fixes... I don't know what to do....
Sent from my Motorola Photon 4G (MoPho) on Sprint, the Now Network using XDA Premium.
Seriously...what are you doing to your phone...I don't how many you've gone through..like 5? It doesn't make ANY sense..no mass-produced product is THAT bad...QC probably accounts for .001% defects or less in a million...You should probably wipe your phone, factory reset it, SBF to stock, and switch it for SGS2 or Galaxy Nexus when it comes out.
If you look at my "Embrassed by Photon" thread, I am having issues that I have learned to live with BUT, I also had the Emergency phone call issue and could not use it.
Holding out for Samsung Galaxy Note!
KTT16 said:
Seriously...what are you doing to your phone...I don't how many you've gone through..like 5? It doesn't make ANY sense..no mass-produced product is THAT bad...QC probably accounts for .001% defects or less in a million...You should probably wipe your phone, factory reset it, SBF to stock, and switch it for SGS2 or Galaxy Nexus when it comes out.
Click to expand...
Click to collapse
dont think my POS Samsung Moment was that bad
Best bet is to go back to bone stock and run it for a while. If you have the same issues then it could most likely be your device.
What rom are you running? IMO cybiks cm7 and jokers 1.3 is the best combo. I have never had a random reboot once I got my undervolting levels tweaked right. It ran perfectly fine at the default voltages and I wanted to extend my battery life a bit.
You could also have a app that is going awry causing your device to overheat and seize.
Sent from my MoPho. All typos are the phones fault.
Yeah man, you are really screwing up somewhere. Everyone I have ever met in person with a Photon raves about how awesome it is.
I actually talked to a guy in line at the store the other day who had one - I noticed our oddly shaped device in a otter box on his hip and asked if it was Electrify or Photon (We Tennesseans tend to randomly chat with total strangers, like they are old pals.) - it was a Photon, he loved it.
I told him, if he wanted to love it more, read about Rooting and Roms. I wonder how that turned out for him.
I'm running pure stock and rooted. I rave about my Photon when it works right, trust me, it's awesome... Maybe my apps conflict with this device??? Cuz I never had any issues like this on my Droid X... I'm a huge Motorola fan, I don't want to leave you guys!!! Maybe I'll switch to a new device, but I will still be around, no matter what...
As for the Galaxy Nexus, other than LTE, and NFC, and ICS, the Photon beats it right out of the water!!!
I don't know if this is pure bad luck.... My apps nust conflict with the device.... I was running great with no issues until I installed avast! security... and for what avast! does, I'll take the repercussion of random reboots, if that is even the app causing random reboots....
dsims7_2000 said:
If you look at my "Embrassed by Photon" thread, I am having issues that I have learned to live with BUT, I also had the Emergency phone call issue and could not use it.
Holding out for Samsung Galaxy Note!
Click to expand...
Click to collapse
I just meant if I needed to make an Emergency call, I couldn't at times, I didn't exactly mean 911.
Why is avast that important to you?
Sent from my MoPho. All typos are the phones fault.
In my personal experience, it is the best antivirus and theft security application there is, but I am not sure that avast! is the issue, I'll uninstall it for a week and see if it stops... But, I have posted about 3 or 4 threads ranting about how this phone doesn't work sometimes.... I'm waiting for an LTE device that has 1080p, WiMax, and the specs our Photon with Tegra 3...
I don't know what to do anymore.... I must be doing something wrong...
deedscreen said:
I don't know what to do anymore.... I must be doing something wrong...
Click to expand...
Click to collapse
Again, I'm putting the phone back to Sprint Stock with a handful of my most common and trusted app's (BofA, Credit Union, MSNBC, Pandora and a few games) It's likely some s**t I put on it so I blame myself, not the phone.
Like I said, at the end of the day, its a phone. I could not call my boss for something the other day. It was freezing, then it went into bootstrap recovery.....by the time I removed OtterBox and battery, I was pissed (Matter fact, now I remember, It was 4:15AM Saturday!!!! I got pisssed because I had to get up off my a** and come in here!!)
Anyway, #1. Im 100% sure it's me, not Photon. #2. I'm still going for the Galaxy Note! The spec's on the Note are outrageous!!
deedscreen said:
In my personal experience, it is the best antivirus and theft security application there is, but I am not sure that avast! is the issue, I'll uninstall it for a week and see if it stops... But, I have posted about 3 or 4 threads ranting about how this phone doesn't work sometimes.... I'm waiting for an LTE device that has 1080p, WiMax, and the specs our Photon with Tegra 3...
I don't know what to do anymore.... I must be doing something wrong...
Click to expand...
Click to collapse
Wipe your phone clean and install each app one by one to test...but it's stupid that you've gone through that many photons..Besides, what do you need security for anyway? You're not installing random crap are you?
deedscreen said:
In my personal experience, it is the best antivirus and theft security application there is, but I am not sure that avast! is the issue, I'll uninstall it for a week and see if it stops... But, I have posted about 3 or 4 threads ranting about how this phone doesn't work sometimes.... I'm waiting for an LTE device that has 1080p, WiMax, and the specs our Photon with Tegra 3...
I don't know what to do anymore.... I must be doing something wrong...
Click to expand...
Click to collapse
Antivirus on android is pointless unless you use a pirated apps/market. The "sky is falling" articles about infection rates on android devices never give you actual numbers just "Up 427 Percent" Tom's Guide. If the original infection rate is 500 devices worldwide, even with a 400% increase you still have a greater chance of getting struck by lightning.
There are a couple of locate/remote wipe apps available on the market that do not include antivirus. That would be a better choice unless you are using pirated apps/market.
Here a simple troubleshooting guide to follow. It's not much fun but should eliminate a number of possible causes of the issues you are having.
Factory rest via settings
Flash stock SBF (do not root or unlock)
Do not install any apps for 24hrs to see if problem persists (if no then goto 4, if yes then replace device)
Install only one app a day and see if problem shows up. If so, start over. This time eliminate the suspect app from the list.
I run into this a number of times when servicing phones and very rarely does the issue show up again when the process is followed. It generally tends to be app conflicts or an app update is buggy.
I realize that it's probably my fault. And I blame the phone for not being able to handle the apps like my Droid X, that's all.
One more thing, there are a few virus apps on the market... I've run into a few...
Sent from my Motorola Photon 4G (MoPho) on Sprint, the Now Network using XDA Premium.
I would get the Galaxy Note, but I'm waiting for a quad-core device. And Sprint is stupid for allowing LTE Devices without Android 4.0.
Sent from my Motorola Photon 4G (MoPho) on Sprint, the Now Network using XDA Premium.
Am I the only person that's noticed the cover up (or at best complete overlooking) of the 920 MANY issues?
Let me say, I own(d) a 920 and I loved it so much I looked past all its flaws, and I dealt with a lot. Previous owner factory reset it right in front of me and we know what that means. I spent the next 12 ****ing hours unbricking the thing just so I could use it! Now, after owning the 920 a freakin week, it stops reading my SIM card suddenly so now I'm back with android.
I just notice that no tech site has EVER run any articles about the litany of major issues with this phone. Hell even in the forums nobody seems to have put it together! Am I the only one who sees it??
Bricking on factory reset
Battery life issues
Black screen on calls
Hardware buttons randomly not working, requires soft reset
Phone suddenly stops reading SIM cards
I'm sure I'm missing some but those are the one I dealt with. Am I alone?
Sent from my HTC6435LVW using xda app-developers app
I've been using the 920 for 2.5 months now and I have none of your issues. I had the restart bug but it got fixed with portico update. also there is some dust under the FFC but i don't care because it is not on the lense and it don't use it anyway.
i know about black screen and factory reset bug but i read for the 1st time that there should be major problems with the SIM card or the hardware buttons.
NSAgent said:
Am I the only person that's noticed the cover up (or at best complete overlooking) of the 920 MANY issues?
Let me say, I own(d) a 920 and I loved it so much I looked past all its flaws, and I dealt with a lot. Previous owner factory reset it right in front of me and we know what that means. I spent the next 12 ****ing hours unbricking the thing just so I could use it! Now, after owning the 920 a freakin week, it stops reading my SIM card suddenly so now I'm back with android.
I just notice that no tech site has EVER run any articles about the litany of major issues with this phone. Hell even in the forums nobody seems to have put it together! Am I the only one who sees it??
Bricking on factory reset
Battery life issues
Black screen on calls
Hardware buttons randomly not working, requires soft reset
Phone suddenly stops reading SIM cards
I'm sure I'm missing some but those are the one I dealt with. Am I alone?
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Previous owner. Maybe that is your problem.
Son Loves it!!
Heelfan71 said:
Previous owner. Maybe that is your problem.
Click to expand...
Click to collapse
My son has had the 920 since it came out...Other than *****ing about the lack of the most popular apps (instagram, temple run, Jetpack Joyride...etc) the phone has been nothing but flawless. He will never give it up because he is an xbox junkie lol
i've had it for almost 2 months now..
only issue i've had is the crashing (normally every couple of days), since updating seems ok so far...I've flashed a few 'roms' to it, EE branded and normal
I thought the screen going blank in calls was supposed to happen? Like to save power? last couple of phones i've had turn the screen off when you put it to your head?
I'll be honest, i'm a little disapointed in windows phone 8, after coming from 7 with no crashes for a year (apart from once when i started messing with the registry) I found windows phone 8 quite shocking, coming from android/windows mobile i'd say its not to bad, but in someways it seems a downgrade. But so far no crashes with the latest update, and i'm hoping it stays that way, but honestly, I have a feeling your issues are isolated.
Also had the chance to use the new nexus 4 the other day, if theres a cover up going on, i'd say its those who say android is smooth and responsive....
I've been using my 920 for a month and haven't encountered any of your problems. The only thing I don't like about my 920 is that there is no app so far to automatically switch phone profile according to time and location.
I'm shocked 2 of you have had no problems. Search Google for any of the problems I listed and you'll find loads of people with the same issues.
Id get another one but I can't afford to keep buying phones when one ****s up. And yea the screens supposed to go black when you put it to your head but it was going black and staying like that so I could end calls, use the num pad, use speaker phone, or any of that. I found a work around but the proximity sensor is supposed to work
Sent from my HTC6435LVW using xda app-developers app
NSAgent said:
I'm shocked 2 of you have had no problems. Search Google for any of the problems I listed and you'll find loads of people with the same issues.
Id get another one but I can't afford to keep buying phones when one ****s up. And yea the screens supposed to go black when you put it to your head but it was going black and staying like that so I could end calls, use the num pad, use speaker phone, or any of that. I found a work around but the proximity sensor is supposed to work
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Search google for ANY electronic device followed by the keyword 'issue / problem' and you are sure to get pages of results. People that don't have problems (most people) typically don't post about it while people with issues regularly post because they want the issue resolved. This gives an artificial bias to the negative and only reinforces the already tainted view of people in a mindset that something is rubbish.
voluptuary said:
Search google for ANY electronic device followed by the keyword 'issue / problem' and you are sure to get pages of results. People that don't have problems (most people) typically don't post about it while people with issues regularly post because they want the issue resolved. This gives an artificial bias to the negative and only reinforces the already tainted view of people in a mindset that something is rubbish.
Click to expand...
Click to collapse
I agree, since the last update I haven't had very many problems at all. And since I haven't been having issues I haven't been coming to the forums as much. I just come in every once in a while now to see if there's anything new. I'm not constantly hounding for an answer to my problems on a daily basis since I don't have problems. It's my guess that other people who have perfectly working phones would have like minds as me... or just not visit the forums at all.
No bricking during factory reset (had to do it once and I'm not going to do it again just to prove a point).
Battery life is awesome.
Hardware buttons are working fine.
Blank screen during calls isn't an issue for me since the proximity sensor works almost all the time, I think.... at least, it hasn't been a big enough concern for me that I actually notice it.... guess I should keep track of it.
Sent from my Windows 8 device using Board Express Pro
Pre-portico
No stability issues, but craptastic daylight camera and bluetooth connectivity issues
Portico:
Unstable. Reboots at least twice a day.
Good daylight camera
Good bluetooth connectivity.
Think people have to make a choice about the portico.
unstable and functional or stable and unfunctional.
Lemark said:
I've been using my 920 for a month and haven't encountered any of your problems. The only thing I don't like about my 920 is that there is no app so far to automatically switch phone profile according to time and location.
Click to expand...
Click to collapse
This is also the main thing I'm missing, coming from Nokia N8 the situations was really a great app...
I think Nokia lumia phones in general have a lot of issues, as does Windows Phone. It's just there are so few users even if there was a problem, it would seem isolated. Microsoft's share in the smartphone market didn't even budge at all in 2012. WP users are not power users so they just run back to the store to get an exchange. Even the lumia 920 forum at wpcentral.com is slow as molasses. 90% of the posts are very shallow anyway. Most don't even know what screen size their phone is or what processor its running. the camera is just AMAZING and the phone is PERFECT, over and over again. Of course, this forum isn't any better. The only difference being the plethora of unlock threads, because xda is international.
Your description of WP users is fairly accurate & the market segment MS is going after. The enthusiast market is small & even on Android accounts for a very small % of sales. The easiest way to solve an issue is by exchanging the phone, if you have that option available to you. A lot of issues people are having are either caused by defective hardware or a bad flash IMO, which is an issue on any of the platforms.
Do people not expect bugs and hiccups at launch for these kinds of devices?
It happens. And it's not as bad as you perceive; it's not a conspiracy.
AW: The great Lumia 920 conspiracy.......
If ms allows developers create store accounts for free I bet there would be more apps on store.,.
I get what you guys are saying, but phone busting issues like that black screen on calls and bricking on hard resets shouldn't be common enough to have a thread full of people experiencing them.
If anyone knows of any way to get the phone to read SIM cards again, I'd like your help. I still miss using my lumia 920 :'(
Sent from my HTC6435LVW using xda app-developers app
I have experianced just about every issue in this thread. I have users of the 920 I support for other stuff and I see how they basically ignore them as they did on their Blackberry or iPhone. I had the brick issue... news flash as I posted in another thread, it is not bricked!!! use the Nokia Care Suite, gets you going no problem. During my day I may deal with just about every phone they see at an AT&T store (Tmobile, Sprint,or Verizon for that matter)... they all have issues. Have you ever seen an iPhone user change their password on their laptop and not update the iPhone? Lets say you need to get to something before updating that password, like they changed the server setting trying to update it... go ahead try it. Drop calls, Steve Jobs had to properly instruct dumb iPhone users how to hold an iPhone. Andriod, perfect????? WTF are serious?? And becuase of that piece of software, it does not matter what hardware you are talking about.
My phone is limited compared to Andriod, I can agree with that.... but I can do more with fewer Apps and I like that. The 920 has had some hiccups along the way, but the hardware I have right now is as solid as any other phone out there, actually physically a tougher phone then any other top tier phone.
awagner said:
they all have issues.
Click to expand...
Click to collapse
This is exactly what I was trying to get at. These sorts of issues and threads are everywhere for many high profile smartphone launches, especially lately with this insane obsession with HW spec wars.
I've seen much worse, many times, you will not buy a high end smartphone at launch these days without having some sort of worry that there will be a game-breaking bug or defect.
WP 8 for 3 months:
NO ISSUES
POWER USER (i had portico when the first roms were available on navi)
my question is, are all these faulty devices on ATT or another crap american service , cause i think this may be your problem, ive had to work on vodaphone orange tmobile and ee 920's and 820's and i can say with pride that the only issue people have is the lack of popular apps., there is no conspiracy. why the eff are you people needing to hard reset anyway wtf are you doing to your phones?
I have to admit I've been having freezing issues regularly, often when it's just sat on my desk or in my pocket, and almost every night while on USB charge. I've also noticed on the odd occasion a reboot, but only because of my SIM being PIN locked.
Mine was a German Vodafone one, which I flashed on day 1 to the CV_GB ROM, then again to CV_GB Portico ROM. Maybe I'll try a different one, as I've heard the EE one has fewer issues.
Let me start this by saying I LOVE the Nexus 10. It's the most comfortable tablet I've used and the screen is just phenomenal, aside from that, the random reboots are really dragging down the experience. I'm sure there still have to be people having these issues, and what are you doing to combat/keep the tablet from rebooting? I've factory reset my device probably 5 times since my purchase in January, and have installed a few ROMs to try and stop them to no avail. I'm currently running CM10.1 with KTManta and are still having crashes daily, if not every 3-4 hours of heavy use. Location services are disabled, and Chrome is nowhere to be found. How many here are still having these issues? I'm just trying to grab a realistic number here for the community. Would those who are having freezes and reboots like to contribute to a global list where we could possibly list all of the applications that we use to see if there is a common ground amongst us? I just hate that this awesome tablet is being placed on the back burner for now with what would appear like no indication of upcoming fixes. I'm sure IO will bring us a more stable version of Android (4.2.2 is pretty awful) but that's still quite a bit away.
Sent from my GT-N7100
There are two awesome threads that this is being discussed on, one is http://forum.xda-developers.com/showthread.php?t=1998496 the other is a Google thread referenced in that same discussion.
I may have had a comepletely different problem, but a RMA made my N10 go from bad to good experience
Been running 4.2.2 official AOKP with default kernel for the last couple weeks and haven't had 1 freeze/reboot. Battery great also with around 7-8 hours of screen time.
4.2.2 was a huge improvement
Sent from my SGH-I747M
I am currently on a CM10 base and KTManta kernel and I have no reboots or other problems at all. I had been on AOKP PUB for quite a while before this and it was fine too, and before that I was on a really old build of CM10 (4.2.1) for a long time with only a couple issues due to memory leaks that caused a reboot once every few days.
bigmatty said:
There are two awesome threads that this is being discussed on, one is http://forum.xda-developers.com/showthread.php?t=1998496 the other is a Google thread referenced in that same discussion.
I may have had a comely different problem, but a RMA made my N10 go from bad to good experience
Click to expand...
Click to collapse
Your second device isn't rebooting?
Edit: To OP. I gave up combatting it. Nothing seems to work. It could be an app but when it reboots sometimes every few days that would be hard to troubleshoot. I can swap an app list with you if you want although it may be more beneficial to see those the apps of those with no issues so you could have a starting point?
Sent from my Nexus 4 using Tapatalk 2
I own this device for ~4 weeks now and I haven't had a single reboot, freeze or anything.
Of course I understand that not everybody is this lucky, so I feel sad for you guys but it seems to be more hardware reliant than anything with newer devices not experiencing many problems.
I experienced several reboots a day when I first received my Nexus 10. It was frustrating to use at best. Since the 4.2.2 (I'm running stock with root) upgrade and switching to Chrome beta I no longer have any reboot problems with the same device. I am now able to turn on location awareness without lockups or reboots as well. It's a complete 180.
My wife just bought her own Nexus 10 and hers has never locked up or rebooted spontaneously. Hers is stock, unrooted, and she uses non-beta Chrome.
rxnelson said:
Your second device isn't rebooting?
Click to expand...
Click to collapse
It is not.
I mentioned it in another thread, but I prefer to charge a units battery 100% full, then run the unit unitl it turns its self off from dead battery. The first two "cycles" on my RMA unit I did that, no problems during either cycle, each cycle was three days long. So then I started to charge it when the battery said 1%, and now I'm up to 302 hours of uptime. There have been no shell reboots during this 302 hours, as I've always been sure to leave an app in "recently used" and its always still there. I've also been using things that previously I would not have, such as Maps, apps that run message in status bar such as "Date In Status Bar HD" etc etc.
But full tech-slanted disclaimer because I know the history of this problem:
-My problem on my original unit 99.9% of the time manifested its self as "sleep of death", a bit different than "the masses"
-On my RMA unit, I've never opened Chrome. Not because I am wanting to use it but avoiding it, rather I only ever want to use one browser per device, and since I need to use Boat for Flash, I run Boat instead
-Similarly, I have not done anything "trying to force a crash" on the unit. For example, I've not run that crash app that dude just posted to the Google thread
-Again related to my personality/thought process: My goal has been "just use the tablet as I normally would" so that DOES include things like surfing the web on Boat for 3 hours at a time, running some lame match-3 games, etc etc. I am NOT sitting in a class all day with the unit open for 8 hour stints, nor am I watching YouTube for hours at a time, nor am I taking 1 hour video recordings on the device. So moderate use, but not "stress testing" use.
Still, the summary of my experience says it all (for me) - Could not consider the original unit dependable in anyway, it almost always was "off" if it was sitting on my desk, whereas now the new unit has not had a single event and I'm about one month into it, every day use... Original unit I noticed the problem within the first 3 days of ownership, but I thought there was a setting I had wrong, then I thought it was a problem that 4.2.2 would fix - both those assessments of my original device were wrong.
One more data point on this - My new unit is the D serial number, my original was the C - but another user here described the EXACT same crap I was dealing with, and his was a D - so I don't think there is an exact match for the possible theory of serial numbers (again in the context of sleep-of-death-manifestation.)
:good:
~bm
I've not had one single reboot or freeze with this tablet, I'm on the stock 4.2.2. I have had some apps crash which brings me to my next point... How do your log cats look? They are usually a good starting point when trying to figure out the cause of a crash.
And if you are getting multiple reboots across a spread of roms than it's most likely an app. You need to take the time and figure out which app is causing it. It will be worth it in the long run!
---------- Post added at 11:04 AM ---------- Previous post was at 10:56 AM ----------
bigmatty said:
I mentioned it in another thread, but I prefer to charge a units battery 100% full, then run the unit unitl it turns its self off from dead battery.
Click to expand...
Click to collapse
You do that every time? That's not good and definitely not needed with lithium ion batteries.
hlaalu said:
I've not had one single reboot or freeze with this tablet, I'm on the stock 4.2.2. I have had some apps crash which brings me to my next point... How do your log cats look? They are usually a good starting point when trying to figure out the cause of a crash.
And if you are getting multiple reboots across a spread of roms than it's most likely an app....
Click to expand...
Click to collapse
I think that is the point for the OP but nobody is doing it. Can you guys with no reboots list the apps on your device? That would give the people with reboots a starting point.
I appreciate the input to the thread but (I'll probably get flamed for this) many of the anecdotal responses are not of much value IMHO. You can't really start any troubleshooting with and not trying to single anyone out, 4.2.2 fixed it, my RMA'd device fixed it, beta-chrome works for me, non-beta for the wife, it's hardware, newer ones are better, turn off location services, etc. I have an RMA'd device so it is newer than the first batch. To that point, there is a guy in the thread bigmatty linked where the device is 8 days old. Is it an app? I hope so but with the infrequency of the reboots or seemingly randomness of it it is hard to troubleshoot. AOKP ran for 2 days 9 hours for me then crashed, then crashed again in 5 hours, and now up for 2 days again so far. The thing is they were all when idle so it is really hard to say what happened. One of my logs suggests gtalk loosing connection and rebooting the tablet. The other says nothing "illegal" or anything like that in the logs. Just the activity manager freaks out like every other log and then watchdog kills everything.
So, you guys with perfect N10s why don't you give us an app list so us poor bastards with reboots have a starting point....please
rxnelson said:
I think that is the point for the OP but nobody is doing it. Can you guys with no reboots list the apps on your device? That would give the people with reboots a starting point.
So, you guys with perfect N10s why don't you give us an app list so us poor bastards with reboots have a starting point....please
Click to expand...
Click to collapse
Look, that's not how troubleshooting works. The easiest and most efficient way is to reset your roms, add one or two apps a day, and keep adding apps till you find the problem. Patience is the key. But once you find the problem you'll be very pleased. Me or anyone else listing apps on our devices will not be meaningful to the problem because you're looking for apps that work, you're looking for ones that don't.
Your starting point is a ROM with no apps.
hlaalu said:
You do that every time? That's not good and definitely not needed with lithium ion batteries.
Click to expand...
Click to collapse
Well, I've personally done a lot of research into this topic, and no one will ever convince me any other method is as good for the batteries as it is. I've seen the battery discussions on both sides drag on for miles, so not worth discussing really. Just IMHO - ALL batteries can still suffer from memory effect. (Again, seen both sides of that discussion.)
I agree w/ the "top-level-general uncertainty" about these devices and thus the inherent frustrating complexities that rxnelson is talking about. My general opinion on the situation, is - if nothing else, there are some truly defective units in the field now, which further complicates the issue/troubleshooting.
hlaalu said:
Look, that's not how troubleshooting works. The easiest and most efficient way is to reset your roms, add one or two apps a day, and keep adding apps till you find the problem. Patience is the key. But once you find the problem you'll be very pleased. Me or anyone else listing apps on our devices will not be meaningful to the problem because you're looking for apps that work, you're looking for ones that don't.
Your starting point is a ROM with no apps.
Click to expand...
Click to collapse
Yea...well that is probably not going to happen for most people. Even at 10 apps 2 days per app you are looking at almost a month of troubleshooting. Most people aren't going to do that. There is also nothing to say that your bad app didn't cause an issue in 2 days but 4 instead you will be thinking the wrong app caused the issue. Anyway it was what the OP asked for so also trying to stay on topic.
rxnelson said:
Yea...well that is probably not going to happen for most people. Even at 10 apps 2 days per app you are looking at almost a month of troubleshooting. Most people aren't going to do that. There is also nothing to say that your bad app didn't cause an issue in 2 days but 4 instead you will be thinking the wrong app caused the issue. Anyway it was what the OP asked for so also trying to stay on topic.
Click to expand...
Click to collapse
Yeah I hear you man. When I was in the cell phone business as much as I love android I hated selling android phones because people go app crazy and install whatever they can find. Then they come back the next day because their phone isn't working properly. Lol.
But honestly, how many different apps do you use on a typical day? And let's put games and other non productive apps aside. So for troubleshooting purposes start with the apps you really, truly, honestly NEED and see if you still get issues.
This really becomes a circular discussion. Its the same as the original links I was referencing. Mods are just humoring us by not merging...
bigmatty said:
Well, I've personally done a lot of research into this topic, and no one will ever convince me any other method is as good for the batteries as it is. I've seen the battery discussions on both sides drag on for miles, so not worth discussing really. Just IMHO - ALL batteries can still suffer from memory effect. (Again, seen both sides of that discussion.)
I agree w/ the "top-level-general uncertainty" about these devices and thus the inherent frustrating complexities that rxnelson is talking about. My general opinion on the situation, is - if nothing else, there are some truly defective units in the field now, which further complicates the issue/troubleshooting.
Click to expand...
Click to collapse
I'd invite you to do some more research into the topic, check this out: http://batteryuniversity.com/learn/article/charging_lithium_ion_batteries It's a great site for real battery information.
hlaalu said:
Yeah I hear you man. When I was in the cell phone business as much as I love android I hated selling android phones because people go app crazy and install whatever they can find. Then they come back the next day because their phone isn't working properly. Lol.
But honestly, how many different apps do you use on a typical day? And let's put games and other non productive apps aside. So for troubleshooting purposes start with the apps you really, truly, honestly NEED and see if you still get issues.
Click to expand...
Click to collapse
I hear you as well. To be honest I'm just kind of done with troubleshooting. I've had a rebooting device since November. I'm just looking for a base to start with I guess. Kind of like at work. We have 10-15 core apps we install and test on a PC. When they are tested we make an image and blast that to the other devices. If 19 of 20 of the PCs work then we re-image the one. If that doesn't work it almost isn't worth the trouble shooting as we have 20 more that need imaged. Most of the time they chalk it up to hardware send it to the PC techs and move on. If I get bored I'll reflash....and yes honestly I don't use that many apps but it is still kind of a kick in the balls that you have to baby the device. I still think there is something generally wrong with the I/O of the two devices I've had. If I do a restore all apps and I mess with the tablet while it is downloading and installing all those apps they were both almost guaranteed to reboot.
hlaalu said:
I'd invite you to do some more research into the topic, check this out: http://batteryuniversity.com/learn/article/charging_lithium_ion_batteries It's a great site for real battery information.
Click to expand...
Click to collapse
:cyclops: I've read it all and done my own tests that span years... Even talked with former battery engineers about the topics and theories. My method always leaves my devices "more charged longer". Like I said, seen this battery topic drag on endlessly...
bigmatty said:
This really becomes a circular discussion. Its the same as the original links I was referencing. Mods are just humoring us by not merging...
Click to expand...
Click to collapse
So where is that app list?
rxnelson said:
I hear you as well. To be honest I'm just kind of done with troubleshooting. I've had a rebooting device since November. IAt the very least,'m just looking for a base to start with I guess. Kind of like at work. We have 10-15 core apps we install and test on a PC. When they areexpressly increasingxotically increStillasing the oddse tested we make an image and blast that to the other devices. If 19 of 20 of the PCs work then we re-image the one. If that doesn't work it almost isn't worth the trouble shooting as we have 20 more that need imaged. Most of the time they chalk it up to hardware send it to the PC techs and move on. If I get bored I'll reflash....and yes honestly I don't use that many apps but it is still kind of a kick in the balls that you have to baby the device. I still think there is something generally wrong with the I/O of the two devices I've had. If I do a restore all apps and I mess with the tablet while it is downloading and installing all those apps they were both almost guaranteed to reboot.
Click to expand...
Click to collapse
The odds seem so impossible that you personally would have got two defective devices, but clearly you have the tech chops to give a good assessment to the situation - I would love to see your experience with a third device... Just because each different physical device you test would keep exponentially increasing the odds.
A couple of the others who seem real in tune to this issue, I think have a hard or impossible return/RMA path, so I feel like it's an option not being that exhausted yet.
Well, I don't know that I am off much more help on this topic in general. I watched it so intensely for a couple months so its still got my interest. At the very least, guessing all the talks cab start again after klp is released!
---------- Post added at 01:32 PM ---------- Previous post was at 01:31 PM ----------
rxnelson said:
So where is that app list?
Click to expand...
Click to collapse
I'll do this for you later today. Like I was saying, I think you are Not crazy :highfive:
I ended up talking to a phone tester that works for LG here in San Diego. She's from South Korea, she deals directly with corporate in Seoul and translates for them. I told her my V10 is a glitchy freakhouse and that it was all her fault.
She said they know that a certain percentage of the phones are defective with overheating, GPS failure and other issues. She didnt tell me what percentage though so not sure how wide reaching this is. I realize that missing fact makes this a little less valuable info but I thought it was interesting enough to share.
No product is perfect. I've dodge most of the issues I see here in the forum, only heating issue I had was trying the set up a email with Exchange server.
Like you said a number would be interesting. Did she indicate it was a hardware or software issue?
jbraft said:
Like you said a number would be interesting. Did she indicate it was a hardware or software issue?
Click to expand...
Click to collapse
Don't even fall for that crap.
I am with my third V10, all of them with dead píxels and screen issues...LG quality control is a joke.
jbraft said:
No product is perfect. I've dodge most of the issues I see here in the forum, only heating issue I had was trying the set up a email with Exchange server.
Like you said a number would be interesting. Did she indicate it was a hardware or software issue?
Click to expand...
Click to collapse
She didnt and wouldnt know and I'll tell you why. She explained their process. The testers just sit in an office and play with the phones, they dont use them in their daily lives. Then they send all issues to LG R&D who are supposed to diagnose and fix the issues.
Maybe they have other people doing more in-depth desting, I dont know but she is a contract employee of LG.
Visa Declined said:
Don't even fall for that crap.
Click to expand...
Click to collapse
I'm not sure what your intention is here but if we dont bring things like this to light then we're not doing anything to help all the people who are getting bad GPS, dead pixels, etc. that is screwing up their daily lives and causing a ton of hassle. I'm not an activist but I'm also not going to completely ignore it when this phone got me all excited, cost me $700 and then turned out to screw up my week and waste a bunch of my time.
arman3986 said:
I am with my third V10, all of them with dead píxels and screen issues...LG quality control is a joke.
Click to expand...
Click to collapse
Yup, I agree. I'm going to return the one I have today or tomorrow. I want this phone to work so bad. I might try a new one, one more time.
Yea, not sure if its true but I have read in many forums how phones don't work properly out of the box and most were fixed by doing a reset on the phone. The first V10 I had was great except for WiFi. I get over 100 Mbps at home and every device gets the same speed. However, the V10 was reaching 10 Mbps...after the reset it worked great and speed was up. I did end up exchanging for a new one (just to make sure I had a good phone, why I got to do a reset to fix a new phone) and the new V10 is great, out of the box. I get GPS lock quick, great WiFi and no lag.
Apache0c said:
She didnt and wouldnt know and I'll tell you why. She explained their process. The testers just sit in an office and play with the phones, they dont use them in their daily lives. Then they send all issues to LG R&D who are supposed to diagnose and fix the issues.
Maybe they have other people doing more in-depth desting, I dont know but she is a contract employee of LG.
I'm not sure what your intention is here but if we dont bring things like this to light then we're not doing anything to help all the people who are getting bad GPS, dead pixels, etc. that is screwing up their daily lives and causing a ton of hassle. I'm not an activist but I'm also not going to completely ignore it when this phone got me all excited, cost me $700 and then turned out to screw up my week and waste a bunch of my time.
Yup, I agree. I'm going to return the one I have today or tomorrow. I want this phone to work so bad. I might try a new one, one more time.
Click to expand...
Click to collapse
Since english is not my primary language I will do an extraordinary effort to do this...I've passed for 4 V10's already. I was waiting by 9.00am October the 30th to get this wonderful device LG announced that hit every single check mark that I always wanted in a smartphone. My first impressions should've sufficed cause the first one they brought was scratched out of the box, yes, the metal bands were scratched, so obviously I asked for another and that one was ok at least on he outside.
After less than a month I started to notice some weird behavior when displaying some content with the brightness maxed to 100%...dead pixels everywhere( I made a post). I exchanged that unit to and to make the story short I am with my 4th V10(counting the scratched one) and this one has "only" one dead pixel(or an array cause I don't think we can spot one pixel on this devices with our bare eyes) with no other issues so am keeping it fighting my OCD every time I think about it. I don't want to call T-Mo again and put another exchange request cause I know it will come with dead pixels and/or other more problematic issues.
LG quality control is a joke, at this price point dead pixels policy should be 0.
http://forum.xda-developers.com/lg-v10/help/how-lg-t3264290/page2
http://forum.xda-developers.com/lg-v10/help/dead-pixels-everywhere-t3263826
i have a lot of dead pixels and experiencing image retention issues. can someone help me? i dont know what to do.
Same here.
I have around 8 dead pixels on my phone, and my phone has guaranty but after contacting with guaranty they said only can repair and replace my phone lcd with another one.
SHAME ON YOU LG ???
I only see people complaining about phones bought from USA operators/stores, none bought on Amazon or other countries, I wonder
I bought my v10 on launch from vzw. No issues since day 1. Everything is spot on including the fingerprint sensor.
Sent from my VS990 using Tapatalk
in99flames said:
I bought my v10 on launch from vzw. No issues since day 1. Everything is spot on including the fingerprint sensor.
Sent from my VS990 using Tapatalk
Click to expand...
Click to collapse
I suspect most of the "complaints" are propaganda from the competition
For complaints. Try a different brand if your not happy with LG. Make both you and LG happy, and move on.
I have had my V10 since December (from T-Mobile). Initially no problems to report, but the image retention issue has become progressively worse (as I type this, the image of this site is being temporarily "burned in"), and the GPS has only recently been failing to connect for navigation. my father also got a V10 the same day, but does not report these issues. User activity may be leading to a faster declining lifespan of phone, but both phones have had a drastic increase in overheating since receiving the Marshmallow update, which may be playing a role in the even greater descent into decomposition.
I've been a big fan of LG phones for years, but the V10 may not be able to keep up with the demand (I'm 19, so like most millennials, I use my phone constantly-possibly why I have this issue)
So my LG V10 has been perfect from day one. Now lets assume that every post on this thread is factual.
Then all we can do is say sorry it was you that got the bad phone, if you add all the posts here it's still less the half a percent bad phones, that's a pretty good number.