I ended up talking to a phone tester that works for LG here in San Diego. She's from South Korea, she deals directly with corporate in Seoul and translates for them. I told her my V10 is a glitchy freakhouse and that it was all her fault.
She said they know that a certain percentage of the phones are defective with overheating, GPS failure and other issues. She didnt tell me what percentage though so not sure how wide reaching this is. I realize that missing fact makes this a little less valuable info but I thought it was interesting enough to share.
No product is perfect. I've dodge most of the issues I see here in the forum, only heating issue I had was trying the set up a email with Exchange server.
Like you said a number would be interesting. Did she indicate it was a hardware or software issue?
jbraft said:
Like you said a number would be interesting. Did she indicate it was a hardware or software issue?
Click to expand...
Click to collapse
Don't even fall for that crap.
I am with my third V10, all of them with dead píxels and screen issues...LG quality control is a joke.
jbraft said:
No product is perfect. I've dodge most of the issues I see here in the forum, only heating issue I had was trying the set up a email with Exchange server.
Like you said a number would be interesting. Did she indicate it was a hardware or software issue?
Click to expand...
Click to collapse
She didnt and wouldnt know and I'll tell you why. She explained their process. The testers just sit in an office and play with the phones, they dont use them in their daily lives. Then they send all issues to LG R&D who are supposed to diagnose and fix the issues.
Maybe they have other people doing more in-depth desting, I dont know but she is a contract employee of LG.
Visa Declined said:
Don't even fall for that crap.
Click to expand...
Click to collapse
I'm not sure what your intention is here but if we dont bring things like this to light then we're not doing anything to help all the people who are getting bad GPS, dead pixels, etc. that is screwing up their daily lives and causing a ton of hassle. I'm not an activist but I'm also not going to completely ignore it when this phone got me all excited, cost me $700 and then turned out to screw up my week and waste a bunch of my time.
arman3986 said:
I am with my third V10, all of them with dead píxels and screen issues...LG quality control is a joke.
Click to expand...
Click to collapse
Yup, I agree. I'm going to return the one I have today or tomorrow. I want this phone to work so bad. I might try a new one, one more time.
Yea, not sure if its true but I have read in many forums how phones don't work properly out of the box and most were fixed by doing a reset on the phone. The first V10 I had was great except for WiFi. I get over 100 Mbps at home and every device gets the same speed. However, the V10 was reaching 10 Mbps...after the reset it worked great and speed was up. I did end up exchanging for a new one (just to make sure I had a good phone, why I got to do a reset to fix a new phone) and the new V10 is great, out of the box. I get GPS lock quick, great WiFi and no lag.
Apache0c said:
She didnt and wouldnt know and I'll tell you why. She explained their process. The testers just sit in an office and play with the phones, they dont use them in their daily lives. Then they send all issues to LG R&D who are supposed to diagnose and fix the issues.
Maybe they have other people doing more in-depth desting, I dont know but she is a contract employee of LG.
I'm not sure what your intention is here but if we dont bring things like this to light then we're not doing anything to help all the people who are getting bad GPS, dead pixels, etc. that is screwing up their daily lives and causing a ton of hassle. I'm not an activist but I'm also not going to completely ignore it when this phone got me all excited, cost me $700 and then turned out to screw up my week and waste a bunch of my time.
Yup, I agree. I'm going to return the one I have today or tomorrow. I want this phone to work so bad. I might try a new one, one more time.
Click to expand...
Click to collapse
Since english is not my primary language I will do an extraordinary effort to do this...I've passed for 4 V10's already. I was waiting by 9.00am October the 30th to get this wonderful device LG announced that hit every single check mark that I always wanted in a smartphone. My first impressions should've sufficed cause the first one they brought was scratched out of the box, yes, the metal bands were scratched, so obviously I asked for another and that one was ok at least on he outside.
After less than a month I started to notice some weird behavior when displaying some content with the brightness maxed to 100%...dead pixels everywhere( I made a post). I exchanged that unit to and to make the story short I am with my 4th V10(counting the scratched one) and this one has "only" one dead pixel(or an array cause I don't think we can spot one pixel on this devices with our bare eyes) with no other issues so am keeping it fighting my OCD every time I think about it. I don't want to call T-Mo again and put another exchange request cause I know it will come with dead pixels and/or other more problematic issues.
LG quality control is a joke, at this price point dead pixels policy should be 0.
http://forum.xda-developers.com/lg-v10/help/how-lg-t3264290/page2
http://forum.xda-developers.com/lg-v10/help/dead-pixels-everywhere-t3263826
i have a lot of dead pixels and experiencing image retention issues. can someone help me? i dont know what to do.
Same here.
I have around 8 dead pixels on my phone, and my phone has guaranty but after contacting with guaranty they said only can repair and replace my phone lcd with another one.
SHAME ON YOU LG ???
I only see people complaining about phones bought from USA operators/stores, none bought on Amazon or other countries, I wonder
I bought my v10 on launch from vzw. No issues since day 1. Everything is spot on including the fingerprint sensor.
Sent from my VS990 using Tapatalk
in99flames said:
I bought my v10 on launch from vzw. No issues since day 1. Everything is spot on including the fingerprint sensor.
Sent from my VS990 using Tapatalk
Click to expand...
Click to collapse
I suspect most of the "complaints" are propaganda from the competition
For complaints. Try a different brand if your not happy with LG. Make both you and LG happy, and move on.
I have had my V10 since December (from T-Mobile). Initially no problems to report, but the image retention issue has become progressively worse (as I type this, the image of this site is being temporarily "burned in"), and the GPS has only recently been failing to connect for navigation. my father also got a V10 the same day, but does not report these issues. User activity may be leading to a faster declining lifespan of phone, but both phones have had a drastic increase in overheating since receiving the Marshmallow update, which may be playing a role in the even greater descent into decomposition.
I've been a big fan of LG phones for years, but the V10 may not be able to keep up with the demand (I'm 19, so like most millennials, I use my phone constantly-possibly why I have this issue)
So my LG V10 has been perfect from day one. Now lets assume that every post on this thread is factual.
Then all we can do is say sorry it was you that got the bad phone, if you add all the posts here it's still less the half a percent bad phones, that's a pretty good number.
Related
First of all, I will start by mentioning that this is my third Touch Pro from Sprint and I just want to confirm something before I take back to the store.
Is there anyone else who updated to the newest official firmware and have problems with your video playback from your albums. I had some videos stored from my old phone on a sd, and when I try to play it on this phone, it would cause a lot of jagging, freezes, audio playing while video is not. I then recorded a video with the camcorder and when I went to play back, it did the same thing. The settings I have it in is in
-CIF 352x288
-MPEG4
If its the phone, then I'm glad because I can go get myself the Touch Pro 2 at the store for free.
Things to note,
-had no problem like this on the 2nd phone
-upgraded the firmware as soon as I got home with this phone
-been like this for a while, just never cared to get an answer until now
Any feedback to a similar problem or non-exsisting problem would be greatly appreciated.
Look, if your ultimate goal is to get a free TP2, then just tell them that the phone gets unholy hot or some defect from the phone itself (battery lasting less than half a day with moderate use, etc). Believe me that the TP from Sprint has a bunch of those... If you start going by software, believe me that they will find a way to either fix it or convince you that it can be fixed with an update...
were you getting a free tp2 due to these issues?? Because im having the same issues as well including that my battery gets extremely hot and will not charge
Gxtsoldier said:
were you getting a free tp2 due to these issues?? Because im having the same issues as well including that my battery gets extremely hot and will not charge
Click to expand...
Click to collapse
I'm curious about this myself. I was gonna get a Hero in a couple of months when my contract is up, but if I get a TP2, I might hold out for a little while.
There is a list somewhere that after a certain date, if your phone is with in the manufacture warranty of 1 year, and you have insurance of both types with sprint, you can switch out the phone to a list of 10 other phones, the TP2 and the hero being among those.
Still a sure answer on this would be great. Thanks egz on some insight. And gxt, you mean you are having problems with video playback too?
So I think I'll be going to the sprint store tomorrow, I'll let you guys know how it goes, unless I don't go that is.
Happy man said:
So I think I'll be going to the sprint store tomorrow, I'll let you guys know how it goes, unless I don't go that is.
Click to expand...
Click to collapse
im guessing you didnt go...?
Happy man said:
There is a list somewhere that after a certain date, if your phone is with in the manufacture warranty of 1 year, and you have insurance of both types with sprint, you can switch out the phone to a list of 10 other phones, the TP2 and the hero being among those.
Still a sure answer on this would be great. Thanks egz on some insight. And gxt, you mean you are having problems with video playback too?
Click to expand...
Click to collapse
What insurance do you have to have? Where is this list?
My 2nd tp just crapped out on me and insurance just sent me a "new" one.
sherm420 said:
What insurance do you have to have? Where is this list?
My 2nd tp just crapped out on me and insurance just sent me a "new" one.
Click to expand...
Click to collapse
to answer my own question...
http://slumz.boxden.com/f244/sprint-now-replacing-touch-pro-touch-pro-2-a-1295800/
im going to give this a shot.
Hello everybody(insert simpsons joke here), it looks like i finally went to the sprint store. After what seems like a lifetime ago, i told them the problems I had, they said they would do a hard reset, and to come back in an hour. An hour and a half later and I will be getting mnyself a touch pro 2 soon. Now the only bad part is that i need to call this store to find out when they would have any touch pro 2's in their warehouses. So at least for now, I am assed out, oh and forgive me if this comes off as bad grammer, I am typing this from my touch pro 1, the screen is too small.
Am I the only person that's noticed the cover up (or at best complete overlooking) of the 920 MANY issues?
Let me say, I own(d) a 920 and I loved it so much I looked past all its flaws, and I dealt with a lot. Previous owner factory reset it right in front of me and we know what that means. I spent the next 12 ****ing hours unbricking the thing just so I could use it! Now, after owning the 920 a freakin week, it stops reading my SIM card suddenly so now I'm back with android.
I just notice that no tech site has EVER run any articles about the litany of major issues with this phone. Hell even in the forums nobody seems to have put it together! Am I the only one who sees it??
Bricking on factory reset
Battery life issues
Black screen on calls
Hardware buttons randomly not working, requires soft reset
Phone suddenly stops reading SIM cards
I'm sure I'm missing some but those are the one I dealt with. Am I alone?
Sent from my HTC6435LVW using xda app-developers app
I've been using the 920 for 2.5 months now and I have none of your issues. I had the restart bug but it got fixed with portico update. also there is some dust under the FFC but i don't care because it is not on the lense and it don't use it anyway.
i know about black screen and factory reset bug but i read for the 1st time that there should be major problems with the SIM card or the hardware buttons.
NSAgent said:
Am I the only person that's noticed the cover up (or at best complete overlooking) of the 920 MANY issues?
Let me say, I own(d) a 920 and I loved it so much I looked past all its flaws, and I dealt with a lot. Previous owner factory reset it right in front of me and we know what that means. I spent the next 12 ****ing hours unbricking the thing just so I could use it! Now, after owning the 920 a freakin week, it stops reading my SIM card suddenly so now I'm back with android.
I just notice that no tech site has EVER run any articles about the litany of major issues with this phone. Hell even in the forums nobody seems to have put it together! Am I the only one who sees it??
Bricking on factory reset
Battery life issues
Black screen on calls
Hardware buttons randomly not working, requires soft reset
Phone suddenly stops reading SIM cards
I'm sure I'm missing some but those are the one I dealt with. Am I alone?
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Previous owner. Maybe that is your problem.
Son Loves it!!
Heelfan71 said:
Previous owner. Maybe that is your problem.
Click to expand...
Click to collapse
My son has had the 920 since it came out...Other than *****ing about the lack of the most popular apps (instagram, temple run, Jetpack Joyride...etc) the phone has been nothing but flawless. He will never give it up because he is an xbox junkie lol
i've had it for almost 2 months now..
only issue i've had is the crashing (normally every couple of days), since updating seems ok so far...I've flashed a few 'roms' to it, EE branded and normal
I thought the screen going blank in calls was supposed to happen? Like to save power? last couple of phones i've had turn the screen off when you put it to your head?
I'll be honest, i'm a little disapointed in windows phone 8, after coming from 7 with no crashes for a year (apart from once when i started messing with the registry) I found windows phone 8 quite shocking, coming from android/windows mobile i'd say its not to bad, but in someways it seems a downgrade. But so far no crashes with the latest update, and i'm hoping it stays that way, but honestly, I have a feeling your issues are isolated.
Also had the chance to use the new nexus 4 the other day, if theres a cover up going on, i'd say its those who say android is smooth and responsive....
I've been using my 920 for a month and haven't encountered any of your problems. The only thing I don't like about my 920 is that there is no app so far to automatically switch phone profile according to time and location.
I'm shocked 2 of you have had no problems. Search Google for any of the problems I listed and you'll find loads of people with the same issues.
Id get another one but I can't afford to keep buying phones when one ****s up. And yea the screens supposed to go black when you put it to your head but it was going black and staying like that so I could end calls, use the num pad, use speaker phone, or any of that. I found a work around but the proximity sensor is supposed to work
Sent from my HTC6435LVW using xda app-developers app
NSAgent said:
I'm shocked 2 of you have had no problems. Search Google for any of the problems I listed and you'll find loads of people with the same issues.
Id get another one but I can't afford to keep buying phones when one ****s up. And yea the screens supposed to go black when you put it to your head but it was going black and staying like that so I could end calls, use the num pad, use speaker phone, or any of that. I found a work around but the proximity sensor is supposed to work
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Search google for ANY electronic device followed by the keyword 'issue / problem' and you are sure to get pages of results. People that don't have problems (most people) typically don't post about it while people with issues regularly post because they want the issue resolved. This gives an artificial bias to the negative and only reinforces the already tainted view of people in a mindset that something is rubbish.
voluptuary said:
Search google for ANY electronic device followed by the keyword 'issue / problem' and you are sure to get pages of results. People that don't have problems (most people) typically don't post about it while people with issues regularly post because they want the issue resolved. This gives an artificial bias to the negative and only reinforces the already tainted view of people in a mindset that something is rubbish.
Click to expand...
Click to collapse
I agree, since the last update I haven't had very many problems at all. And since I haven't been having issues I haven't been coming to the forums as much. I just come in every once in a while now to see if there's anything new. I'm not constantly hounding for an answer to my problems on a daily basis since I don't have problems. It's my guess that other people who have perfectly working phones would have like minds as me... or just not visit the forums at all.
No bricking during factory reset (had to do it once and I'm not going to do it again just to prove a point).
Battery life is awesome.
Hardware buttons are working fine.
Blank screen during calls isn't an issue for me since the proximity sensor works almost all the time, I think.... at least, it hasn't been a big enough concern for me that I actually notice it.... guess I should keep track of it.
Sent from my Windows 8 device using Board Express Pro
Pre-portico
No stability issues, but craptastic daylight camera and bluetooth connectivity issues
Portico:
Unstable. Reboots at least twice a day.
Good daylight camera
Good bluetooth connectivity.
Think people have to make a choice about the portico.
unstable and functional or stable and unfunctional.
Lemark said:
I've been using my 920 for a month and haven't encountered any of your problems. The only thing I don't like about my 920 is that there is no app so far to automatically switch phone profile according to time and location.
Click to expand...
Click to collapse
This is also the main thing I'm missing, coming from Nokia N8 the situations was really a great app...
I think Nokia lumia phones in general have a lot of issues, as does Windows Phone. It's just there are so few users even if there was a problem, it would seem isolated. Microsoft's share in the smartphone market didn't even budge at all in 2012. WP users are not power users so they just run back to the store to get an exchange. Even the lumia 920 forum at wpcentral.com is slow as molasses. 90% of the posts are very shallow anyway. Most don't even know what screen size their phone is or what processor its running. the camera is just AMAZING and the phone is PERFECT, over and over again. Of course, this forum isn't any better. The only difference being the plethora of unlock threads, because xda is international.
Your description of WP users is fairly accurate & the market segment MS is going after. The enthusiast market is small & even on Android accounts for a very small % of sales. The easiest way to solve an issue is by exchanging the phone, if you have that option available to you. A lot of issues people are having are either caused by defective hardware or a bad flash IMO, which is an issue on any of the platforms.
Do people not expect bugs and hiccups at launch for these kinds of devices?
It happens. And it's not as bad as you perceive; it's not a conspiracy.
AW: The great Lumia 920 conspiracy.......
If ms allows developers create store accounts for free I bet there would be more apps on store.,.
I get what you guys are saying, but phone busting issues like that black screen on calls and bricking on hard resets shouldn't be common enough to have a thread full of people experiencing them.
If anyone knows of any way to get the phone to read SIM cards again, I'd like your help. I still miss using my lumia 920 :'(
Sent from my HTC6435LVW using xda app-developers app
I have experianced just about every issue in this thread. I have users of the 920 I support for other stuff and I see how they basically ignore them as they did on their Blackberry or iPhone. I had the brick issue... news flash as I posted in another thread, it is not bricked!!! use the Nokia Care Suite, gets you going no problem. During my day I may deal with just about every phone they see at an AT&T store (Tmobile, Sprint,or Verizon for that matter)... they all have issues. Have you ever seen an iPhone user change their password on their laptop and not update the iPhone? Lets say you need to get to something before updating that password, like they changed the server setting trying to update it... go ahead try it. Drop calls, Steve Jobs had to properly instruct dumb iPhone users how to hold an iPhone. Andriod, perfect????? WTF are serious?? And becuase of that piece of software, it does not matter what hardware you are talking about.
My phone is limited compared to Andriod, I can agree with that.... but I can do more with fewer Apps and I like that. The 920 has had some hiccups along the way, but the hardware I have right now is as solid as any other phone out there, actually physically a tougher phone then any other top tier phone.
awagner said:
they all have issues.
Click to expand...
Click to collapse
This is exactly what I was trying to get at. These sorts of issues and threads are everywhere for many high profile smartphone launches, especially lately with this insane obsession with HW spec wars.
I've seen much worse, many times, you will not buy a high end smartphone at launch these days without having some sort of worry that there will be a game-breaking bug or defect.
WP 8 for 3 months:
NO ISSUES
POWER USER (i had portico when the first roms were available on navi)
my question is, are all these faulty devices on ATT or another crap american service , cause i think this may be your problem, ive had to work on vodaphone orange tmobile and ee 920's and 820's and i can say with pride that the only issue people have is the lack of popular apps., there is no conspiracy. why the eff are you people needing to hard reset anyway wtf are you doing to your phones?
I have to admit I've been having freezing issues regularly, often when it's just sat on my desk or in my pocket, and almost every night while on USB charge. I've also noticed on the odd occasion a reboot, but only because of my SIM being PIN locked.
Mine was a German Vodafone one, which I flashed on day 1 to the CV_GB ROM, then again to CV_GB Portico ROM. Maybe I'll try a different one, as I've heard the EE one has fewer issues.
I just bought this phone through an Amazon Warehouse Deal, but I am quite worried now. There are so many issues being reported and I don't want to have a nightmare. Is this just an old batch? Is there a new batch that fixed these problems? Are these problems happening to new LG g5s as well?
ExpertMC said:
I just bought this phone through an Amazon Warehouse Deal, but I am quite worried now. There are so many issues being reported and I don't want to have a nightmare. Is this just an old batch? Is there a new batch that fixed these problems? Are these problems happening to new LG g5s as well?
Click to expand...
Click to collapse
I've had my H850 since May last year (so also an old batch) and have absolutely no issues with it. I think it just seems like everybody has problems because generally people that don't have any won't post saying "I have no issues!" :laugh:
It's a great phone - just check it out right when you get it and test everything you can before unlocking it. That way if you do happen to have one of the troubled devices you can still return it and get it replaced
ExpertMC said:
I just bought this phone through an Amazon Warehouse Deal, but I am quite worried now. There are so many issues being reported and I don't want to have a nightmare. Is this just an old batch? Is there a new batch that fixed these problems? Are these problems happening to new LG g5s as well?
Click to expand...
Click to collapse
no one takes the time of day to post that they have no issues like previous poster said but will jump all over "i got issues help me"
i got a used g5 from release day and everything seems to be wonderful on it other than some scratches on the camers which is previous owner not g5s fault.
3 days now no root and i love it to death completly satisfied
i´m sorry to tell you that i´m one of the owners of this phone who can report issues. My GPS, after a few week, started to fail. I´ve read that it's a common problem.
I just
ExpertMC said:
I just bought this phone through an Amazon Warehouse Deal, but I am quite worried now. There are so many issues being reported and I don't want to have a nightmare. Is this just an old batch? Is there a new batch that fixed these problems? Are these problems happening to new LG g5s as well?
Click to expand...
Click to collapse
I've had my h830 for well over a year, the only problem I had was a bit of image retention. The phone itself works just fine
You're quite worried now.... AFTER buying it?
Should have done your homework first.
Hi all,
im thinking about an upgrade to my g4 and now i try to do my homework as our fellow colleague above said. is it worth it? is there a better alternative in the lg g5 price range? camera, battery wise and so on? ill try to look at the known issues and get an idea but also would like some opinions from owners. Thanks all!
magiQx said:
Hi all,
im thinking about an upgrade to my g4 and now i try to do my homework as our fellow colleague above said. is it worth it? is there a better alternative in the lg g5 price range? camera, battery wise and so on? ill try to look at the known issues and get an idea but also would like some opinions from owners. Thanks all!
Click to expand...
Click to collapse
Considering the camera, I believe there is no better alternative at this price range. If the camera is not a concern for you, I suggest a Moto G5 for much better battery.
As the owner of two G5s, my first one the screen tore in half (white snow issue like G4) and never fixed itself, my second the screen started ghosting so bad from the previous frame that when going from a white to black application, you could see the entire previous frames. Coworker of mine also had his G5 break on him and he upgraded to the G6. Seems like there are a lot of quality control issues.
I've had an H820 since the beginning of March this year. I decided to buy it despite all the complaints as I am not a heavy user: no gaming, no movie streaming, no FB live broadcasts, etc. Additionally, I do not plan to swap out the battery with any regularity nor use the camera module. It appears to me that many of the problems associated with this phone (and many othersfor that matter) track back to users who are on their phone all the time, i.e. encountering high battery discharge rates. The modular battery may have a design problem, but if it is not removed--or very carefully so--its moot. So far I have not had a problem with the GPS; I've had better, but it's certainly usable. The screen is very difficult to read in the bright sun, but then, which ones aren't? Battery life is acceptable; again, if you are a gamer maybe not.
I seem to recall reading somewhere that LG made some manufacturing changes to address some of these problems in later production runs, but I cannot prove or disprove that.
It has quite a bit of bloatware and is not rootable with no prospect of being so in the near future. I have disabled almost all of the packaged apps, but the last time I looked whatever was left and or still using memory was occupying a fair amount of system memory. I don't have a great number of apps.
My prior phone was an LG G2. It's now in my wife's hands and still working reliably; she FB's a bit, but no movies or games. The GPS could be better, but that's not a deal breaker. It is no secret that the battery life is better than the G5.
I'm not sure if this is even allowed here but, I can't use the phone for phone calls AND 1 other "over the air service" such as GPS or WIFI hotspot or even wifi - if I do the calls get broken up with the poor audio routing of the blue tooth adapter--it's almost like the phone doesn't have enough resources to run cell phone call AND GPS or cell phone call AND blue tooth music or cell phone call AND wifi/hotspot service....any eon one service used at one time works flawlessly but with a cell phone you want to use ALL the wireless services at once and have them work.
AND, the phone shuts itself off when it's in my pocket and charge to 95-100%?? I miss phone calls from work all the time, I am constantly checking the phone to make sure it is still turn on. What a pain the behind.
I call Google - so sorry it's Huawei's problem, I call Huawei - so sorry its Googles problem. In the meantime I bought this phone from google and it worked well for 1.5(purchased 06-16-2016) years (besides the shutdown issue) then poof gone - it is now a piece of crap - 3 months outside of the one year warranty and I need a new phone!
So, my question to these two companies ( and I know they have lurkers in these forums all the time - that's why I am posting this here after speaking with BOTH of them) is: How in all honesty can you expect me and every single person I talk to about this to ever purchase another phone from either one of you?
Because I do talk, to everyone who will listen, about this; I see a LOT of people everyday, different jobs sites all over eastern Ontario. I tell them that as a technician for the past 30 years and knowing how technology works and also knowing that BOTH of these companies are probably to blame each in their own way and that NEITHER of these companies are thinking about their customers on this issue and only about their own bottom line I couldn't possibly recommend either one of them for anything.
Without exception these people I meet ask me which brand they think I SHOULD buy. I tell them this: "If you want a phone that just works and you aren't a customizer get an iPhone. If you are a customizer get a Razer Phone, an LG if you want cheap or a Samsung, Samsung being my preferred choice - but whatever you do, DO NOT buy a google phone or any phone made by Huawei because BOTH of these companies have proven to not be trust worthy, over this debacle, to their customers and if this is the case now then why would you think any future incidents of this nature would be any different?
Good bye to Google and Huawei, hello to Samsung again.
Thanks for letting me rant/rage here.
I have to say, I'm also disappointed on my nexus 6p. One day it just went nuts, shutdown itself and then bam! bootloop occurred and from that day on I can't install roms including stock, yes including stock, without applying a 4-core mod (forces my device to use only 4-cores to work and boot). Some say it's a hardware failure or something, idk. And even before that i have been having issues with my battery, i only get 4h sot average. I cant believe i spent so much for this crap. Dont get me wrong though, i love this camera very much and the stock google experience (and custom roms) but everything else is sh*t. So yeah, +1 for this "dissatisfaction"
aserate said:
I have to say, I'm also disappointed on my nexus 6p. One day it just went nuts, shutdown itself and then bam! bootloop occurred and from that day on I can't install roms including stock, yes including stock, without applying a 4-core mod (forces my device to use only 4-cores to work and boot). Some say it's a hardware failure or something, idk. And even before that i have been having issues with my battery, i only get 4h sot average. I cant believe i spent so much for this crap. Dont get me wrong though, i love this camera very much and the stock google experience (and custom roms) but everything else is sh*t. So yeah, +1 for this "dissatisfaction"
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Well I have no idea what carrier you use but if I was you I'd "accidentally drop" or "lose" my phone and file an insurance claim- I know Verizon told me if I end up breaking or losing my 6p they would either give me a Pixel 2 or 2XL so maybe that's something to look into?
Sent from my Nexus 6P using XDA Labs
Personal experience is the complete opposite. Phone was nearly 2 years old (1 year warranty in the UK) and started shutting down. Online chat with Google and confirmed I had done the basic fault fixes like factory reset and they immediately send out a refurb to replace it.
They had no legal requirement to do so but also did this for a lot of people who bought their phone through the play store. Its more complex if it was bought through a carrier as the warranty / contract is then with the carrier or Huawei and those experiences appear to be less straight forward.
Everyone has different experiences, I wouldn't touch Samsung with a barge pole due to personal problems I had with them and the number of faults our organisation has with their phones. Had an LG phone that had the reboot issue and they wouldn't do anything as it was outside of the 12 month warranty.
Warranties have an end date that you sign up to, they may give a goodwill gesture outside of this, or you can fight them to say the fault was inherent.
What have you done to diagnose the issue on your phone?
It could be as simple as the battery needs replacing. It can have all sorts of symptoms including shutting down or failing services when there is high demand and a power spike which the dying battery can't provide. Have you run something like Accubattery to check the battery state?
400ixl said:
Personal experience is the complete opposite. Phone was nearly 2 years old (1 year warranty in the UK) and started shutting down. Online chat with Google and confirmed I had done the basic fault fixes like factory reset and they immediately send out a refurb to replace it.
They had no legal requirement to do so but also did this for a lot of people who bought their phone through the play store. Its more complex if it was bought through a carrier as the warranty / contract is then with the carrier or Huawei and those experiences appear to be less straight forward.
Everyone has different experiences, I wouldn't touch Samsung with a barge pole due to personal problems I had with them and the number of faults our organisation has with their phones. Had an LG phone that had the reboot issue and they wouldn't do anything as it was outside of the 12 month warranty.
Warranties have an end date that you sign up to, they may give a goodwill gesture outside of this, or you can fight them to say the fault was inherent.
What have you done to diagnose the issue on your phone?
It could be as simple as the battery needs replacing. It can have all sorts of symptoms including shutting down or failing services when there is high demand and a power spike which the dying battery can't provide. Have you run something like Accubattery to check the battery state?
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I'm in the UK. I bought mine from Playstore but the warranty card states the handset had a 2 year warranty?
I agree with you on LG though. I bought two LG G4's. One had the well documented bootloop within warranty and they repaired it. The second started to bootloop two weeks out of warranty...LG didn't want to know.
Sent from my Nexus 6P using Tapatalk
Had the same issue. The phone was practically useless for calls due to its secondary mic issue. The battery aged really well for me, though
When I contacted Google - they were pretty responsive. I really appreciate Google for this. After a year they had no obligation to even entertain me. But that's about it - they gave me standard replies like factory reset - to which I laughed. Rooting and disabling the secondary mic would have probably solved the issue but then the payment options would'nt have worked for me. Google had acknowledged the mic and the battery issue in North America but here in India they went the factory reset route. I shared the bug id as well. Nothing helped. They asked me to visit the Huawei service center. They changed mic - issue still persisted - asked me to contact Google.
I eventually got myself a Samsung N8. Had been with Google for 3 generations. The Pixel 2 XL couldn't convince me this time. Customer lost.
The Pixel, with its Tensor chip and machine learning, can somewhat adapt to the phone user's habits, right? That's why battery life improves, maybe the phone gets hot at first, then doesn't as I've seen people imply here (and was my experience), and so on.
Then you have all the complaints here. The phone sucks, it gets hot, the battery is terrible, etc. And when people do complain about bugs what is usually the first advice they get? Reset it. But in some cases isn't that exactly the wrong thing to do with this phone? With a device that adapts to your usage isn't a wipe the last thing you'd want to do? Or am I giving the whole "machine learning" thing too much credit? I ask because I visit a Telegram thread and a user there was complaining. Someone asked if he had reset the phone and he replied "yes, a few times".
I don't know about overheating and other problems, but w/r/t battery life? I agree. These phones absolutely get better battery life over time, and frequent resets are probably disruptive of that process.
In fact i am quite happy with this phone. If it was not the epic fail with the december update breaking phone connectivity and the way it was handled otherwise i don't have any problems. Camera is top notch especially when shooting in RAW and battery life for me is between 1 and 2 days (depends how much i use it). I think that with few more updates bugs will be fixed and we will have very good phone with regular updates just like the old pixels. The only thing i hope to change are these stupid 5G, volte and vowifi limitations imposed by google for most countries.
You will always get people complaining about any new phone/device.
Some people are more dramatic than others.
Any new device is not a 100% perfect. There will always be bugs on a new device.
Bottom line is if you hate it that much. Sent it back and get a refund.
Or buy a POS crapple and be a sheep.
Wait a second guys. Let's call a spade a spade. The device was not ready to be released until the December update was fixed. Past the 15 day period there is no returning the phone so put that aside, it's a non issue. You can't be saying that connectivity is fine, it's not. Don't even get me started on the FPR. Be real and acknowledge what is broken. Call screening is gone, on hold is gone, there is basically no transfer from wifi to network without a reboot. That is unacceptable and no amount of calling those complaining sheeple is going to change that. I've owned every Google device since they started coming out with hardware and this device is the worst they've ever released. Do I like the phone, yes I do. Would I trade it in, no. But there are serious problems and you must admit it without criticizing those that do. Calling Google out is not being unfaithful it's just being real.
edit: that being said I did bootloader unlock the device and I'm running ProtonAOSP non rooted. FPR is way better but connectivity is still the December radio which is awful. The rom is better that what Google has out now. Just sayin'.
android_dan said:
The Pixel, with its Tensor chip and machine learning, can somewhat adapt to the phone user's habits, right? That's why battery life improves, maybe the phone gets hot at first, then doesn't as I've seen people imply here (and was my experience), and so on.
Then you have all the complaints here. The phone sucks, it gets hot, the battery is terrible, etc. And when people do complain about bugs what is usually the first advice they get? Reset it. But in some cases isn't that exactly the wrong thing to do with this phone? With a device that adapts to your usage isn't a wipe the last thing you'd want to do? Or am I giving the whole "machine learning" thing too much credit? I ask because I visit a Telegram thread and a user there was complaining. Someone asked if he had reset the phone and he replied "yes, a few times".
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It doesn't adapt to anything except to determine what kind of advertising you would be most susceptible to so that gooble can target you most profitably. All this "AI" and "machine learning" crap is just buzz words that really do NOT imply any of the amazing scifi ideas of machines actually thinking. Don't get overly carried away with marketing buzzwords.
Nidstang said:
I don't know about overheating and other problems, but w/r/t battery life? I agree. These phones absolutely get better battery life over time, and frequent resets are probably disruptive of that process.
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Increased battery life is tied to calibrating the battery level gauge.
vandyman said:
You will always get people complaining about any new phone/device.
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You mean aside from apple, which is actually a fashion accessory and nobody actually expects it to work well. I see lots of apple people with nothing that works, and they just shrug it off as "that's just what phones are".
bobby janow said:
Wait a second guys. Let's call a spade a spade. The device was not ready to be released until the December update was fixed. Past the 15 day period there is no returning the phone so put that aside, it's a non issue. You can't be saying that connectivity is fine, it's not. Don't even get me started on the FPR. Be real and acknowledge what is broken. Call screening is gone, on hold is gone, there is basically no transfer from wifi to network without a reboot. That is unacceptable and no amount of calling those complaining sheeple is going to change that. I've owned every Google device since they started coming out with hardware and this device is the worst they've ever released. Do I like the phone, yes I do. Would I trade it in, no. But there are serious problems and you must admit it without criticizing those that do. Calling Google out is not being unfaithful it's just being real.
edit: that being said I did bootloader unlock the device and I'm running ProtonAOSP non rooted. FPR is way better but connectivity is still the December radio which is awful. The rom is better that what Google has out now. Just sayin'.
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Well said, and very true!
I am SO tired of users saying "well MY device works just fine, YOU must be doing something wrong!". That's exactly the response I see everywhere as soon as someone has any complaint about the P6. The "only" issue I had was the almost total loss of reception after the December update ... I'd like for those users to tell me how I did something wrong there? I wanted to root after the update anyway, so I unlocked, rooted and flashed the mid-November radio.img which brought my reception back up to the 3-4 bars I had before the botched Google update (which had taken it down to 0-1 bar).
Google just letting P6 users sit + wait now, those on locked bootloaders with crappy reception, is what pisses me off most of all. I am long past the 2-week return period so I'm stuck with the device. But I've been letting it sit, half the time on Airplane mode, on my desk for weeks now while my actual daily driver is the OP 5T.
I'm just waiting for "proper" custom roms now to finally get some options ... or until the eBay prices for the P6 go back up so I can sell it without losing too much. The next person that tells me that "Google are the best + fastest with updates for their devices!" will get tarred + feathered by me for sure
Nimueh said:
Well said, and very true!
I am SO tired of users saying "well MY device works just fine, YOU must be doing something wrong!". That's exactly the response I see everywhere as soon as someone has any complaint about the P6. The "only" issue I had was the almost total loss of reception after the December update ... I'd like for those users to tell me how I did something wrong there? I wanted to root after the update anyway, so I unlocked, rooted and flashed the mid-November radio.img which brought my reception back up to the 3-4 bars I had before the botched Google update (which had taken it down to 0-1 bar).
Google just letting P6 users sit + wait now, those on locked bootloaders with crappy reception, is what pisses me off most of all. I am long past the 2-week return period so I'm stuck with the device. But I've been letting it sit, half the time on Airplane mode, on my desk for weeks now while my actual daily driver is the OP 5T.
I'm just waiting for "proper" custom roms now to finally get some options ... or until the eBay prices for the P6 go back up so I can sell it without losing too much. The next person that tells me that "Google are the best + fastest with updates for their devices!" will get tarred + feathered by me for sure
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While you're waiting try ProtonAOSP rom then reflash the November radio. That's what I did and it's running rather swimmingly. Still some issues but definitely worth a shot especially if it's just sitting on the desk.
bobby janow said:
Wait a second guys. Let's call a spade a spade. The device was not ready to be released until the December update was fixed. Past the 15 day period there is no returning the phone so put that aside, it's a non issue. You can't be saying that connectivity is fine, it's not.
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I disagree. I don't deny that some people may have connectivity issues, but I can say that I do not. I find connectivity to be excellent. However, my carrier has only up to LTE, no 5G as of yet. This could be why, either flaws in 5G connectivity, or new and patchy 5G networks. Maybe try limiting it to LTE and see how that works out?
bobby janow said:
Don't even get me started on the FPR.
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Fingerprints are not good for security, especially when it comes to anti-self-incrimination laws, since it is not knowledge based. Consequently, I'd have to categorize finger print unlock to be more of a gimmick than a real feature.
bobby janow said:
Call screening is gone, on hold is gone,
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Hold works perfectly. Isn't call screening a feature of the google dialer?
bobby janow said:
there is basically no transfer from wifi to network without a reboot.
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You must be mistaken about that. I transfer from wifi to carrier all the time -- MANY times per day, never had to reboot.
96carboard said:
I disagree. I don't deny that some people may have connectivity issues, but I can say that I do not. I find connectivity to be excellent. However, my carrier has only up to LTE, no 5G as of yet. This could be why, either flaws in 5G connectivity, or new and patchy 5G networks. Maybe try limiting it to LTE and see how that works out?
Fingerprints are not good for security, especially when it comes to anti-self-incrimination laws, since it is not knowledge based. Consequently, I'd have to categorize finger print unlock to be more of a gimmick than a real feature.
Hold works perfectly. Isn't call screening a feature of the google dialer?
You must be mistaken about that. I transfer from wifi to carrier all the time -- MANY times per day, never had to reboot.
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But you can't deny that many many many people are having serious problems. The fact that you're not is good for you. That's about it. Call on hold is gone. Perhaps you didn't know what I meant..
96carboard said:
I disagree. I don't deny that some people may have connectivity issues, but I can say that I do not. I find connectivity to be excellent. However, my carrier has only up to LTE, no 5G as of yet. This could be why, either flaws in 5G connectivity, or new and patchy 5G networks. Maybe try limiting it to LTE and see how that works out?
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I disabled 5G on day one since my carrier doesn't have 5G coverage in my area yet, and STILL the connectivity issues are there. Google stopped the OTA, admitted there are problems and then even deleted the files from their update server so YES, there is a huge connectivity problem on the P6(P). Just because YOU don't have those problems doesn't mean they don't exist
bobby janow said:
While you're waiting try ProtonAOSP rom then reflash the November radio. That's what I did and it's running rather swimmingly. Still some issues but definitely worth a shot especially if it's just sitting on the desk.
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Nah, those "custom" roms that are out yet don't have any customization (yet?), so I'll pass. I am helping test the Renovate Ice module though, which is slowly adding tweaks/features again. RiCE was the reason I was able to stay stock on my OP7 for 2 years, so fingers crossed it will help with this P6 too.
Nimueh said:
I disabled 5G on day one since my carrier doesn't have 5G coverage in my area yet, and STILL the connectivity issues are there. Google stopped the OTA, admitted there are problems and then even deleted the files from their update server so YES, there is a huge connectivity problem on the P6(P). Just because YOU don't have those problems doesn't mean they don't exist
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I suspect that you see a low reading in the signal meter and THINK that it means you have connectivity problems. Yes, it reads really low, but holds signals and works well despite that.
bobby janow said:
Call on hold is gone. Perhaps you didn't know what I meant..
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Perhaps you aren't explaining what you mean properly, because hold works perfectly.
96carboard said:
Perhaps you aren't explaining what you mean properly, because hold works perfectly.
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The hold for me while I'm waiting to speak with a representative. It will then alert you when someone picked up. That stopped working for me.. But really small potatoes compared to the other issues.
96carboard said:
I suspect that you see a low reading in the signal meter and THINK that it means you have connectivity problems. Yes, it reads really low, but holds signals and works well despite that.
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No, I didn't "think" it was bad - if calls don't go through or disconnect mid-call then that's not an issue with the display of the signal strength, but one with the SIGNAL itself. None of that happened any more after flashing the mid-November radio.img.
Why do you think Google stopped pushing the OTA and removed the files from their servers? Certainly not because they were bored, but because they KNEW there were issues.
So please stop assuming that 1000s of users are simply too stupid to handle a phone or only think they have an issue. YOU got lucky, great - but please don't treat those of us that have reception or fp or whatever issues like we don't know what we're doing!
96carboard said:
All this "AI" and "machine learning" crap is just buzz words that really do NOT imply any of the amazing scifi ideas of machines actually thinking. Don't get overly carried away with marketing buzzwords.
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That reply sure was a buzz kill. I was sure by this time next year the phone would be cutting my grass and doing the laundry.
vandyman said:
You will always get people complaining about any new phone/device.
Some people are more dramatic than others.
Any new device is not a 100% perfect. There will always be bugs on a new device.
Bottom line is if you hate it that much. Sent it back and get a refund.
Or buy a POS crapple and be a sheep.
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Click to collapse
C'mon man, yes there's always people who complain at first or some growing pains.. But this phone has serious issues. I feel like people who are making light of these problems with the p6 are just trying to justify their purchase
opz187 said:
C'mon man, yes there's always people who complain at first or some growing pains.. But this phone has serious issues. I feel like people who are making light of these problems with the p6 are just trying to justify their purchase
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The only people that are having any issues are the people that keep their phone stock. And most of them do not even know that they have a bad device.
Most people that come to the XDA forums are modders of some sort.
I honestly do not have any issues after making changes to the P6 to suit me.
I understand some people are having issues and most are self inflected.