The Pixel, with its Tensor chip and machine learning, can somewhat adapt to the phone user's habits, right? That's why battery life improves, maybe the phone gets hot at first, then doesn't as I've seen people imply here (and was my experience), and so on.
Then you have all the complaints here. The phone sucks, it gets hot, the battery is terrible, etc. And when people do complain about bugs what is usually the first advice they get? Reset it. But in some cases isn't that exactly the wrong thing to do with this phone? With a device that adapts to your usage isn't a wipe the last thing you'd want to do? Or am I giving the whole "machine learning" thing too much credit? I ask because I visit a Telegram thread and a user there was complaining. Someone asked if he had reset the phone and he replied "yes, a few times".
I don't know about overheating and other problems, but w/r/t battery life? I agree. These phones absolutely get better battery life over time, and frequent resets are probably disruptive of that process.
In fact i am quite happy with this phone. If it was not the epic fail with the december update breaking phone connectivity and the way it was handled otherwise i don't have any problems. Camera is top notch especially when shooting in RAW and battery life for me is between 1 and 2 days (depends how much i use it). I think that with few more updates bugs will be fixed and we will have very good phone with regular updates just like the old pixels. The only thing i hope to change are these stupid 5G, volte and vowifi limitations imposed by google for most countries.
You will always get people complaining about any new phone/device.
Some people are more dramatic than others.
Any new device is not a 100% perfect. There will always be bugs on a new device.
Bottom line is if you hate it that much. Sent it back and get a refund.
Or buy a POS crapple and be a sheep.
Wait a second guys. Let's call a spade a spade. The device was not ready to be released until the December update was fixed. Past the 15 day period there is no returning the phone so put that aside, it's a non issue. You can't be saying that connectivity is fine, it's not. Don't even get me started on the FPR. Be real and acknowledge what is broken. Call screening is gone, on hold is gone, there is basically no transfer from wifi to network without a reboot. That is unacceptable and no amount of calling those complaining sheeple is going to change that. I've owned every Google device since they started coming out with hardware and this device is the worst they've ever released. Do I like the phone, yes I do. Would I trade it in, no. But there are serious problems and you must admit it without criticizing those that do. Calling Google out is not being unfaithful it's just being real.
edit: that being said I did bootloader unlock the device and I'm running ProtonAOSP non rooted. FPR is way better but connectivity is still the December radio which is awful. The rom is better that what Google has out now. Just sayin'.
android_dan said:
The Pixel, with its Tensor chip and machine learning, can somewhat adapt to the phone user's habits, right? That's why battery life improves, maybe the phone gets hot at first, then doesn't as I've seen people imply here (and was my experience), and so on.
Then you have all the complaints here. The phone sucks, it gets hot, the battery is terrible, etc. And when people do complain about bugs what is usually the first advice they get? Reset it. But in some cases isn't that exactly the wrong thing to do with this phone? With a device that adapts to your usage isn't a wipe the last thing you'd want to do? Or am I giving the whole "machine learning" thing too much credit? I ask because I visit a Telegram thread and a user there was complaining. Someone asked if he had reset the phone and he replied "yes, a few times".
Click to expand...
Click to collapse
It doesn't adapt to anything except to determine what kind of advertising you would be most susceptible to so that gooble can target you most profitably. All this "AI" and "machine learning" crap is just buzz words that really do NOT imply any of the amazing scifi ideas of machines actually thinking. Don't get overly carried away with marketing buzzwords.
Nidstang said:
I don't know about overheating and other problems, but w/r/t battery life? I agree. These phones absolutely get better battery life over time, and frequent resets are probably disruptive of that process.
Click to expand...
Click to collapse
Increased battery life is tied to calibrating the battery level gauge.
vandyman said:
You will always get people complaining about any new phone/device.
Click to expand...
Click to collapse
You mean aside from apple, which is actually a fashion accessory and nobody actually expects it to work well. I see lots of apple people with nothing that works, and they just shrug it off as "that's just what phones are".
bobby janow said:
Wait a second guys. Let's call a spade a spade. The device was not ready to be released until the December update was fixed. Past the 15 day period there is no returning the phone so put that aside, it's a non issue. You can't be saying that connectivity is fine, it's not. Don't even get me started on the FPR. Be real and acknowledge what is broken. Call screening is gone, on hold is gone, there is basically no transfer from wifi to network without a reboot. That is unacceptable and no amount of calling those complaining sheeple is going to change that. I've owned every Google device since they started coming out with hardware and this device is the worst they've ever released. Do I like the phone, yes I do. Would I trade it in, no. But there are serious problems and you must admit it without criticizing those that do. Calling Google out is not being unfaithful it's just being real.
edit: that being said I did bootloader unlock the device and I'm running ProtonAOSP non rooted. FPR is way better but connectivity is still the December radio which is awful. The rom is better that what Google has out now. Just sayin'.
Click to expand...
Click to collapse
Well said, and very true!
I am SO tired of users saying "well MY device works just fine, YOU must be doing something wrong!". That's exactly the response I see everywhere as soon as someone has any complaint about the P6. The "only" issue I had was the almost total loss of reception after the December update ... I'd like for those users to tell me how I did something wrong there? I wanted to root after the update anyway, so I unlocked, rooted and flashed the mid-November radio.img which brought my reception back up to the 3-4 bars I had before the botched Google update (which had taken it down to 0-1 bar).
Google just letting P6 users sit + wait now, those on locked bootloaders with crappy reception, is what pisses me off most of all. I am long past the 2-week return period so I'm stuck with the device. But I've been letting it sit, half the time on Airplane mode, on my desk for weeks now while my actual daily driver is the OP 5T.
I'm just waiting for "proper" custom roms now to finally get some options ... or until the eBay prices for the P6 go back up so I can sell it without losing too much. The next person that tells me that "Google are the best + fastest with updates for their devices!" will get tarred + feathered by me for sure
Nimueh said:
Well said, and very true!
I am SO tired of users saying "well MY device works just fine, YOU must be doing something wrong!". That's exactly the response I see everywhere as soon as someone has any complaint about the P6. The "only" issue I had was the almost total loss of reception after the December update ... I'd like for those users to tell me how I did something wrong there? I wanted to root after the update anyway, so I unlocked, rooted and flashed the mid-November radio.img which brought my reception back up to the 3-4 bars I had before the botched Google update (which had taken it down to 0-1 bar).
Google just letting P6 users sit + wait now, those on locked bootloaders with crappy reception, is what pisses me off most of all. I am long past the 2-week return period so I'm stuck with the device. But I've been letting it sit, half the time on Airplane mode, on my desk for weeks now while my actual daily driver is the OP 5T.
I'm just waiting for "proper" custom roms now to finally get some options ... or until the eBay prices for the P6 go back up so I can sell it without losing too much. The next person that tells me that "Google are the best + fastest with updates for their devices!" will get tarred + feathered by me for sure
Click to expand...
Click to collapse
While you're waiting try ProtonAOSP rom then reflash the November radio. That's what I did and it's running rather swimmingly. Still some issues but definitely worth a shot especially if it's just sitting on the desk.
bobby janow said:
Wait a second guys. Let's call a spade a spade. The device was not ready to be released until the December update was fixed. Past the 15 day period there is no returning the phone so put that aside, it's a non issue. You can't be saying that connectivity is fine, it's not.
Click to expand...
Click to collapse
I disagree. I don't deny that some people may have connectivity issues, but I can say that I do not. I find connectivity to be excellent. However, my carrier has only up to LTE, no 5G as of yet. This could be why, either flaws in 5G connectivity, or new and patchy 5G networks. Maybe try limiting it to LTE and see how that works out?
bobby janow said:
Don't even get me started on the FPR.
Click to expand...
Click to collapse
Fingerprints are not good for security, especially when it comes to anti-self-incrimination laws, since it is not knowledge based. Consequently, I'd have to categorize finger print unlock to be more of a gimmick than a real feature.
bobby janow said:
Call screening is gone, on hold is gone,
Click to expand...
Click to collapse
Hold works perfectly. Isn't call screening a feature of the google dialer?
bobby janow said:
there is basically no transfer from wifi to network without a reboot.
Click to expand...
Click to collapse
You must be mistaken about that. I transfer from wifi to carrier all the time -- MANY times per day, never had to reboot.
96carboard said:
I disagree. I don't deny that some people may have connectivity issues, but I can say that I do not. I find connectivity to be excellent. However, my carrier has only up to LTE, no 5G as of yet. This could be why, either flaws in 5G connectivity, or new and patchy 5G networks. Maybe try limiting it to LTE and see how that works out?
Fingerprints are not good for security, especially when it comes to anti-self-incrimination laws, since it is not knowledge based. Consequently, I'd have to categorize finger print unlock to be more of a gimmick than a real feature.
Hold works perfectly. Isn't call screening a feature of the google dialer?
You must be mistaken about that. I transfer from wifi to carrier all the time -- MANY times per day, never had to reboot.
Click to expand...
Click to collapse
But you can't deny that many many many people are having serious problems. The fact that you're not is good for you. That's about it. Call on hold is gone. Perhaps you didn't know what I meant..
96carboard said:
I disagree. I don't deny that some people may have connectivity issues, but I can say that I do not. I find connectivity to be excellent. However, my carrier has only up to LTE, no 5G as of yet. This could be why, either flaws in 5G connectivity, or new and patchy 5G networks. Maybe try limiting it to LTE and see how that works out?
Click to expand...
Click to collapse
I disabled 5G on day one since my carrier doesn't have 5G coverage in my area yet, and STILL the connectivity issues are there. Google stopped the OTA, admitted there are problems and then even deleted the files from their update server so YES, there is a huge connectivity problem on the P6(P). Just because YOU don't have those problems doesn't mean they don't exist
bobby janow said:
While you're waiting try ProtonAOSP rom then reflash the November radio. That's what I did and it's running rather swimmingly. Still some issues but definitely worth a shot especially if it's just sitting on the desk.
Click to expand...
Click to collapse
Nah, those "custom" roms that are out yet don't have any customization (yet?), so I'll pass. I am helping test the Renovate Ice module though, which is slowly adding tweaks/features again. RiCE was the reason I was able to stay stock on my OP7 for 2 years, so fingers crossed it will help with this P6 too.
Nimueh said:
I disabled 5G on day one since my carrier doesn't have 5G coverage in my area yet, and STILL the connectivity issues are there. Google stopped the OTA, admitted there are problems and then even deleted the files from their update server so YES, there is a huge connectivity problem on the P6(P). Just because YOU don't have those problems doesn't mean they don't exist
Click to expand...
Click to collapse
I suspect that you see a low reading in the signal meter and THINK that it means you have connectivity problems. Yes, it reads really low, but holds signals and works well despite that.
bobby janow said:
Call on hold is gone. Perhaps you didn't know what I meant..
Click to expand...
Click to collapse
Perhaps you aren't explaining what you mean properly, because hold works perfectly.
96carboard said:
Perhaps you aren't explaining what you mean properly, because hold works perfectly.
Click to expand...
Click to collapse
The hold for me while I'm waiting to speak with a representative. It will then alert you when someone picked up. That stopped working for me.. But really small potatoes compared to the other issues.
96carboard said:
I suspect that you see a low reading in the signal meter and THINK that it means you have connectivity problems. Yes, it reads really low, but holds signals and works well despite that.
Click to expand...
Click to collapse
No, I didn't "think" it was bad - if calls don't go through or disconnect mid-call then that's not an issue with the display of the signal strength, but one with the SIGNAL itself. None of that happened any more after flashing the mid-November radio.img.
Why do you think Google stopped pushing the OTA and removed the files from their servers? Certainly not because they were bored, but because they KNEW there were issues.
So please stop assuming that 1000s of users are simply too stupid to handle a phone or only think they have an issue. YOU got lucky, great - but please don't treat those of us that have reception or fp or whatever issues like we don't know what we're doing!
96carboard said:
All this "AI" and "machine learning" crap is just buzz words that really do NOT imply any of the amazing scifi ideas of machines actually thinking. Don't get overly carried away with marketing buzzwords.
Click to expand...
Click to collapse
That reply sure was a buzz kill. I was sure by this time next year the phone would be cutting my grass and doing the laundry.
vandyman said:
You will always get people complaining about any new phone/device.
Some people are more dramatic than others.
Any new device is not a 100% perfect. There will always be bugs on a new device.
Bottom line is if you hate it that much. Sent it back and get a refund.
Or buy a POS crapple and be a sheep.
Click to expand...
Click to collapse
C'mon man, yes there's always people who complain at first or some growing pains.. But this phone has serious issues. I feel like people who are making light of these problems with the p6 are just trying to justify their purchase
opz187 said:
C'mon man, yes there's always people who complain at first or some growing pains.. But this phone has serious issues. I feel like people who are making light of these problems with the p6 are just trying to justify their purchase
Click to expand...
Click to collapse
The only people that are having any issues are the people that keep their phone stock. And most of them do not even know that they have a bad device.
Most people that come to the XDA forums are modders of some sort.
I honestly do not have any issues after making changes to the P6 to suit me.
I understand some people are having issues and most are self inflected.
Related
I got my rezound on Dec 3rd at Amazon Wireless during that 1 cent sale.
The first one had some issues, so since then I've had 1 replacement.
I know its past the date of no return, but curious what my options would be, and what you guys think I should do.
People constantly complain that my voice is cut off often, and/or muddled, yet the always sound good to me. At this point i'm thinking its a signal issue. I have the extended battery and this problem gets worse when i'm using it.
So, tonight the fiance tells me that my phone is low, to speak up, blah blah. Well I am speaking up and its frustrating. These are issues that one shouldnt have to deal with on a new device.
My previous phones: Motorola Rokr (I think), LG Chocolate, Motorola Droid, and the HTC Incredible didnt know exhibit these issues at all, and I never once had anyone complain in the last 5 years till I got the HTC Rezound.
I'm holding the phone in multiple ways, making sure not to cover any holes.
What would you do? Is the only thing I have available to me is going through Amazon Wireless for a refurb? Or is this a build quality that I will experience again and again. BTW, I live in a city, with excellent 4g coverage, and I know a neighbor has a new Moto Razr with 0 issues, and he rubs it in quite often.
Thanks for any advice you have to offer.
Update: Well I got my Razr Maxx and have played with it a few hours. Anything I say is just my opinion, so don't shoot me.
The Maxx's call quality is better, and the callers said I sound much more clearer than any of my other phones (Chocolate Touch, Incredible, Rezound). I'm getting a bit better signal (dbm) here at my place, but I care about the quality of my calls and my data connection the most, and they are doing fine.
The camera isnt as bad as ive been reading in the reviews. The pictures i've taken are lacking a tad bit of sharpness that the Rezound had. This could be fixed via a 3rd party app. Will look into it.
The UI is about as smooth. But the wallpaper in Motoblur scrolls with the screen and it still keeps the smoothness. I installed Go Launcher EX and its as smooth as the incredible for me. On the Rezound Go launcher was fairly blah performance wise.
Smart actions rock. I usually use Tasker and smart actions does enough that I won't be loading tasker until I see a need.
The display, well, nothing beats the Rezounds display. HD movies on the Maxx are decent, but not as sharp as the Rezound. I believe the Rezound has 90 PPI or so on the Maxx and you can tell.
The speaker for music sounds decent, with a bit more bass (on a speaker that small, not sure you want to call it bass), and sounds pretty good.
Battery Life is great, but with a 3300 mah battery, what do you expect. I already set a smartaction for 12:30am to 7:00am to turn off wifi, data, turn on airplane mode (wasnt sure if airplane on this phone would disable wifi), and a few other things. Good stuff, but nothing that a third party can't do.
Motoblur seems to have apps to do Remote Desktop, and DLNA works fine with my WDLIVEPLUS box.
I've already rooted, and froze some Verizon Apps.
I know this is a Rezound forum and you are probably asking "Why is he talking about a dang Maxx?!" A few pm'ed me to just compare the two phones once I got it. I won't be doing a review or anything
i'd check to make sure the antenna contacts on the extended battery cover are making a secure connection with the phone. possibly try applying a slight amount of electrical grease to each contact.
Update: I'm on my third Rezound now, and all have had the problem with my voice periodically not being heard or muffled to the person I am calling.
I'm baffled as to why I am having these issues.
A customer service rep actually advised me to activate my old Incredible on my line (and give up my unlimited 4g) until HTC has a fix for my problems. Yea right.
I wrote a long letter to Verizon, and if I don't hear back from them today I'll be contacting Corporate.
I'll try to get into another phone I suppose, but I don't like my choices: GNexus (crappy signal), Razr (crappy battery). There is the Razr Maxx, but I'm sure they wont even offer to replace me with that.
*Sigh*
dccoh said:
Update: I'm on my third Rezound now, and all have had the problem with my voice periodically not being heard or muffled to the person I am calling.
I'm baffled as to why I am having these issues.
A customer service rep actually advised me to activate my old Incredible on my line (and give up my unlimited 4g) until HTC has a fix for my problems. Yea right.
I wrote a long letter to Verizon, and if I don't hear back from them today I'll be contacting Corporate.
I'll try to get into another phone I suppose, but I don't like my choices: GNexus (crappy signal), Razr (crappy battery). There is the Razr Maxx, but I'm sure they wont even offer to replace me with that.
*Sigh*
Click to expand...
Click to collapse
The update that came out fixed voice issues...
Did you update?
Sent from my ADR6425LVW using XDA App
nosympathy said:
The update that came out fixed voice issues...
Did you update?
Sent from my ADR6425LVW using XDA App
Click to expand...
Click to collapse
Yes, I did the OTA on two of the replacement phones. I still had the problem before and after. Thanks for looking out though.
Yet another update: I talked to verizon support again about my Rezound and the issues. They offered me a Thunderbolt, Charge, Bionic, or a Revolution.
I told them that I would take no less than a Nexus or Droid Maxx at this point. He said that those phones are not on his list. The phones he offered are a big step down from the Rezound, so I declined. Not sure what to do at this point, but I did ask him to escalate this (he was a supervisor) and he put in a ticket to have it escalated.
If anyone ever has any advice regarding my situation, please feel free to chime in.
I'll post as my saga continues, even though I'm sure no one really cares
Hmmm. I'm interested. My wife says I sound muffled at times when I'm on the rezound. I never thought of it as an actual phone issue.
My experience with this is
1. Seems to be when I'm on speaker.
2. Never happens when I'm using ear piece.
3. Updated radio and it since hasn't happened but once when on speaker.
Good luck!
Sent from my ADR6425LVW using Tapatalk
dccoh said:
I'll post as my saga continues, even though I'm sure no one really cares
Click to expand...
Click to collapse
Thanks for fighting the good fight.
Sent from the Rez Beast
reggie cheeks said:
Hmmm. I'm interested. My wife says I sound muffled at times when I'm on the rezound. I never thought of it as an actual phone issue.
My experience with this is
1. Seems to be when I'm on speaker.
2. Never happens when I'm using ear piece.
3. Updated radio and it since hasn't happened but once when on speaker.
Good luck!
Sent from my ADR6425LVW using Tapatalk
Click to expand...
Click to collapse
You could be experiencing similiar hardware issues, or possibly something to do with the noise canceling microphone. I wish you luck though since I know this muffled sound problem can be annoying, but at least i'm not alone (although i've only heard of 2 other people with similar issues).
Feb 3rd Update: Talked to Verizon yet again about my muffled sound issues. I received an email from HTC today asking me to have Verizon re-provision my account, update my prl (i was on 15098 and Verizon updated me to the same 15098), and to try a new sim card.
None of the fixes have worked. The Verizon tech called my phone as a test and within 10 seconds it started happening. I made her away of my escalation call from last night, and she said it could take a week or so for a return call since the escalation would involve a Director of something.
She credited my account $50 for my issues thus far, and is going to call me back at the end of the day as a follow-up.
*Sign* The Saga continues, but I want a plot twist where I can a working phone that I don't have to forward calls to my third line. (at least my old LG Chocolate Touch still works fine).
Really, dumb question.. are you holding the phone to far up your face. What I mean, I came from the OG droid and it was much smaller phone so when I started using the Rezound I thought the sound was way to low, people couldn't hear me ..etc.. I found I was holding the phone to high on my face so the speakers were above my ear and my microphone was almost by my upper lip. I adjusted how I held the phone and haven't had any issues since.
mjh68 said:
Really, dumb question.. are you holding the phone to far up your face. What I mean, I came from the OG droid and it was much smaller phone so when I started using the Rezound I thought the sound was way to low, people couldn't hear me ..etc.. I found I was holding the phone to high on my face so the speakers were above my ear and my microphone was almost by my upper lip. I adjusted how I held the phone and haven't had any issues since.
Click to expand...
Click to collapse
I have tried holding the phone in multiple different ways. I have to admit, I feel stupid having to try holding it different ways since its a...well...phone.
I've recorded my own calls to myself via google voice to test it out, and the 'muddled' issue happens via speaker, or a normal call. I have even held the phone 2 inches in front of my mouth directly and callers will still complain of not being able to hear me or understand me. I have also tested different things like putting my finger over the noise canceling microphone with no change in my problems.
Thanks for the question though. I'm convinced that i've been subjected to Gamma Radiation without my knowledge and thats why i'm having phone issues. In that case, I hope that Verizon fixes this soon with a resolution or a different phone, because they wont like me when i'm angry.
Both of mine have done this, before and after the OTA.
This is the problem when phone companies are so crazy about getting the latest and greatest out the door to beat the competition. All they care about are sales. As long as it is working 90%, just push it out the door, and by the time people are pissed off you will be selling the next phone.
These phones don't get much QC testing, that much is certain. How many of the issues over the years would have been obvious if someone actually just carried the phone around and used it for just a single day? Most of them, I wager.
dccoh said:
I have tried holding the phone in multiple different ways. I have to admit, I feel stupid having to try holding it different ways since its a...well...phone.
I've recorded my own calls to myself via google voice to test it out, and the 'muddled' issue happens via speaker, or a normal call. I have even held the phone 2 inches in front of my mouth directly and callers will still complain of not being able to hear me or understand me. I have also tested different things like putting my finger over the noise canceling microphone with no change in my problems.
Thanks for the question though. I'm convinced that i've been subjected to Gamma Radiation without my knowledge and thats why i'm having phone issues. In that case, I hope that Verizon fixes this soon with a resolution or a different phone, because they wont like me when i'm angry.
Click to expand...
Click to collapse
Don't think this has been mentioned or not, but have you tried talking through a bluetooth? Just curious. That would rule out a mic issue if it still persists even talking through bluetooth. Then I would say you are having network issues?
Good luck
hinds73 said:
Don't think this has been mentioned or not, but have you tried talking through a bluetooth? Just curious. That would rule out a mic issue if it still persists even talking through bluetooth. Then I would say you are having network issues?
Good luck
Click to expand...
Click to collapse
I can say that I have talked on bluetooth about 10%-15% of the time and I don't get complaints. Then again my phone sits in one spot, and maintains signal better? The reason I did not test this thoroughly is because the option of talking on bluetooth only well isnt an option.
I know that is not what you were hinting at, but I feel its a device issue and not a network, but don't quote me on that.
SquireSCA said:
Both of mine have done this, before and after the OTA.
This is the problem when phone companies are so crazy about getting the latest and greatest out the door to beat the competition. All they care about are sales. As long as it is working 90%, just push it out the door, and by the time people are pissed off you will be selling the next phone.
These phones don't get much QC testing, that much is certain. How many of the issues over the years would have been obvious if someone actually just carried the phone around and used it for just a single day? Most of them, I wager.
Click to expand...
Click to collapse
You are had two do this? So you know my pain!
Do you still have the phone and does it still do it?
I agree totally that these phones don't get tested enough and are sent out the door. At this point honestly, despite how much I love the phone, I'd rather have something else.
I told them I don't want another 3-4 phones sent to me. I'm really pushing for a new handset at this point, a different brand totally.
Anyway I wish you luck also. I'll keep this thread updated so that other's like myself (that are beyond the return window wherever you bought it) can hear about my trials and tribulations.
Finale: After over a dozen calls and 7+ hours on the phone with verizon, along with sending out emails to the CEO, Regional Manager, Relations, and all major executives, I received a call today from one.
To make this short, Razr Maxx is on the way, and will be here this week. Verizon Wireless could of made this easier, instead of making unrealistic guidelines for some customer issues.
When I was with Alltel I swear I would of had such an easier time with the customer service. I do not ever remember having to jump through hoops just to come to an agreement.
For any following my plight, Thanks for reading and for the helpful pms.
Good luck with your new phone.
Post back how you like it, I'm honestly curious.
I have two coworkers that have the original RAZR and absolutely hate them, but one of their main complaints is the awful battery life on a battery you can't swap out.
jmorton10 said:
Good luck with your new phone.
Post back how you like it, I'm honestly curious.
I have two coworkers that have the original RAZR and absolutely hate them, but one of their main complaints is the awful battery life on a battery you can't swap out.
Click to expand...
Click to collapse
I'm a network admin and have a few guys at work that have a razr maxx, a nexus, and a revolution.
They usually say that the maxx has done the best for signal in and about different buildings (on server platforms with a ton of computer equipment etc). They said with generous use of the Smart Actions feature, and with generous moderate use, they get 2 days. They always seem to have a phone in their hand (they say) so im not sure what moderate use is to them (all network engineers etc). The nexus guy says his battery is gone before 5, and he often cant make calls in these random buildings. The lg revolution guy says he hates his signal and battery life, and that lg is taking forever with update and fixes.
Of course user experiences differ from person to person, so I too am curious on how the Maxx will fare with me. I'm extremely critical on my phones, and a very moderate use person (1+hours a day in calls, facebook &twitter updated every 15, emails pushed, streaming music 1-2 hours a day, games 1+hours a day, etc).
Look for a comparison here after ive had it a day or two, and will compare it to the 2+months that i've had the Rezound.
I updated the OP with my few hours of experience with my Maxx (the replacement for my 3 Rezounds).
Good luck everyone this forums is lucky to have Gary here I recommend you take advantage if you need help I will be leaving the forums and no longer bothering anyone I am returning mine for a refund.
Refund confirmed hopefully Asus gets everything straightened out
PS Big thanks to Gary Key he knows how to get stuff done and be helpful forums should be grateful to have him here.
Same story here.
No lockup issues here before or after.
and unfortunately I called this very scenario playing out like this because this is what happens when you try to make firmware compatible with different hardware variables which it's clearly obvious the Primes have and if I had gun to head I would put my life on the processors. They should have only made 1.13 for the people having the ICS lockup issues if they want to take the half assing it shortcut route. The real way to clean up their mess is a mass recall which clearly they are not willing to do.
Feel like I should speak up because we only hear the negative
Have never really had issues with my prime other than mediocre wifi range, obviously no GPS, and before the update an occasional reboot (like once a week and I use it a lot) .
As far as I can tell this update has neither improved nor broke anything .haven't had random reboot yet. Usually dock it when I'm not using it, so I can not attest to any battery life changes but it doesn't appear worse (but my battery life has never been as great as I had hoped, ever since I got it but its a non issue)
BCOKAS06****
.13
mtotho said:
Feel like I should speak up because we only hear the negative
Have never really had issues with my prime other than mediocre wifi range, obviously no GPS, and before the update an occasional reboot (like once a week and I use it a lot) .
As far as I can tell this update has neither improved nor broke anything .haven't had random reboot yet. Usually dock it when I'm not using it, so I can not attest to any battery life changes but it doesn't appear worse (but my battery life has never been as great as I had hoped, ever since I got it but its a non issue)
BCOKAS06****
.13
Click to expand...
Click to collapse
Are you saying your prime occasionally reboots on it's own and you don't think that's a problem? maybe not for you but that's now how the device is supposed to function.
... I shall not make posts in the future when I am angry about something entirely unrelated ...
jdbaker82 said:
Are you saying your prime occasionally reboots on it's own and you don't think that's a problem? maybe not for you but that's now how the device is supposed to function.
Click to expand...
Click to collapse
I am simply stating that before the update it had locked up and rebooted ...maybe a total of 3 times since I got it in early January. Yea I don't like it, but it happened so infrequently that I, personally, didn't mind (I am not at all complaining to the people complaining about random reboots, just sharing my story) and was planning on installing a custom rom anyway once the bootloader is unlocked and roms are developed.
Also, I've only had the update for a day or 2, so there is not enough evidence for me to come to any solid conclusion, but I can not tell a difference in performance for better or worse, and it at least hasn't locked up and rebooted yet.
Can you describe the "lock up " issue everyone is having? Its frequency too. Maybe I have it and am just too dumb to notice.
Not all Primes are the same, as we can clearly tell. Perhaps I was gifted with a Prime with marginally fewer problems. Who knows?
Had Reboots and Lockups before.
No Reboots and Lockups after .13 Update.
Wi-Fi now showing +5-10dBm after update.
PLUS, GPS can now lock on and maintain lock inside moving vehicle (Used it in trips up and down Houston all day yesterday with Google Nav and Sygic Nav).
BUT, now seems to have battery drain issues. Am still checking on what could be causing this. I'm not one who easily jumps to conclusions and blame the update just because even if the only change was the update.
I'll initiate a factory reset during the weekend with just base unit test and full re-install of apps. There has to be more to this issue than meets the eye.
mtotho said:
I am simply stating that before the update it had locked up and rebooted ...maybe a total of 3 times since I got it in early January. Yea I don't like it, but it happened so infrequently that I, personally, didn't mind (I am not at all complaining to the people complaining about random reboots, just sharing my story) and was planning on installing a custom rom anyway once the bootloader is unlocked and roms are developed.
Also, I've only had the update for a day or 2, so there is not enough evidence for me to come to any solid conclusion, but I can not tell a difference in performance for better or worse, and it at least hasn't locked up and rebooted yet.
Can you describe the "lock up " issue everyone is having? Its frequency too. Maybe I have it and am just too dumb to notice.
Not all Primes are the same, as we can clearly tell. Perhaps I was gifted with a Prime with marginally fewer problems. Who knows?
Click to expand...
Click to collapse
Sorry if I came off rude I am just fed up with Asus and wish I could have my money back. anyway lockup issue is when whatever is currently on your screen will lockup and freeze in place for about 10 seconds and then the Prime will proceed to reboot itself if yours did this it has the "lockup issue with ICS " and believe it or not most Primes did not have this problem at all.
mtotho said:
I am simply stating that before the update it had locked up and rebooted ...maybe a total of 3 times since I got it in early January. Yea I don't like it, but it happened so infrequently that I, personally, didn't mind (I am not at all complaining to the people complaining about random reboots, just sharing my story) and was planning on installing a custom rom anyway once the bootloader is unlocked and roms are developed.
Also, I've only had the update for a day or 2, so there is not enough evidence for me to come to any solid conclusion, but I can not tell a difference in performance for better or worse, and it at least hasn't locked up and rebooted yet.
Can you describe the "lock up " issue everyone is having? Its frequency too. Maybe I have it and am just too dumb to notice.
Not all Primes are the same, as we can clearly tell. Perhaps I was gifted with a Prime with marginally fewer problems. Who knows?
Click to expand...
Click to collapse
I'm with you, I haven't really had any problems either. It's obvious to me that there is small but percentage of primes that was sent out with problems. I can't think of any reason why a company would send out a recall for a small percentage of problems. It would be easier to just wait for those people to call in so they can fix it, which is what ASUS has always been willing to do. Instead it appears as though there are some people on this forum who just like to sit with their expensive toy that doesn't work and not do anything about it.
Mine has problems too
Just started after this damn .13 update, never had a single problem before but now every time the tab sleeps for more than a few min it wont come back unless I hold the power button for 10+ secconds. This is so anoying and I think Asus really needs to step up the customer support and get out a real update that fixes more than it breaks, and while they are at it recall the primes and replace them because they obviously werent ready for market and just were rushed to get sales before christmas. Please fix!!!!! I love my tablet but would just like it to work, I dont want to have to buy an iPad just to get a half decent producy that is 98% stable.
jdbaker82 said:
Just when you thought it couldn't get any worse...... returned my old Prime because it had lockup issue with ICS got a new one and have been happily using it for a month with no issues and now since 1.13 I have the random lockup reboot issue and to top it off my battery life is much worse. So basically Asus decided to test the new patch on the Primes with lockup issue but amazingly( or maybe not so amazing since this is Asus) they forgot to test it with Primes that didn't have the lockup issues.
I think Gary misplaced his notes for the patch and just made it sound good.
9.4.2.13 Release Notes -
1. Fix Random Reboot / Lockup Problem (100% success in regression testing with returned units, hopefully the same in the community) Truth: Fixed the random reboot issue on those that had it while causing the ones that did not have the problem to now randomly reboot and freeze.
2. who cares
3. General Performance Enhancements. Truth: severe performance degradation including battery and sleep issues.
4. New WiFi Firmware (there might be improvements in WiFi performance or lock capabilities, still working on the WiFi/BT dropout fix that will not be assisted by the WiFi/GPS Truth: We are blowing smoke up everyone's ass on this issue there will be no fix unless you want to design your own backplate for the Prime.
Click to expand...
Click to collapse
Here are the facts -
1. You have not contacted me after several PMs about recent posts.
2. Your statements/opinions are false.
3. Please PM me your serial number and contact information. I will have customer care contact you. We have offered this in the past and apparently you ignored our offer to refund your money.
Gary Key said:
Here are the facts -
1. You have not contacted me after several PMs about recent posts.
2. Your statements/opinions are false.
3. Please PM me your serial number and contact information. I will have customer care contact you. We have offered this in the past and apparently you ignored our offer to refund your money.
Click to expand...
Click to collapse
Done thanks.
I love how a lot of you are refusing to realize the fact that asus is working with new hardware... hardware that is currently unavailable in any other device. So Asus isn't hitting the sweet spot yet with all of these updates, welcome to owning brand new technology. Who knows what problems other manufacturers will run into with these new processors. The big things that I see here are;
1) someone from Asus is actually taking time to listen to the community, do their darnedest to assist where possible, and actually give us some type of update as to what is going on (whereas I have not heard of reps from other companies doing the same, hell, even giving us an idea as to what to expect in the next update)
2) we've gotten 4 updates in the past 2 months, which goes to show that Asus is actively trying to fix what's wrong. I know for a fact, that after 3 months, htc finally released an update that supposedly fixed random reboots for one of their devices (I know, I know, getting updates past a carrier is a pain, but still, I'm used to an update every 3 or so months, not every 2 weeks)
This is a HELL of a lot more that Asus is doing for their customers than quite a few other android manufacturers out there. Cut them a bit of slack, let them do their job and fix their devices, and in no time, we will all be happy with functioning tablets. For those of you who can't understand this and want to return their tablets, I wish I could say that I'm sad to say this, but go ahead. I, personally am gonna wait it out, see what can be accomplished, and I'll laugh at you guys when my prime is working as it should (which mine does, albeit a reboot here and there).
Things take time, not everything works right on the first few tries, but I'm sure that as they send out these updates, they're at least ruling out culprits for the issues.
Welcome to owning a technologically advanced chunk of metal, glass, and plastic, enjoy your stay or gtfo ^_^
spalding1028 said:
I love how a lot of you are refusing to realize the fact that asus is working with new hardware... hardware that is currently unavailable in any other device. So Asus isn't hitting the sweet spot yet with all of these updates, welcome to owning brand new technology. Who knows what problems other manufacturers will run into with these new processors. The big things that I see here are;
1) someone from Asus is actually taking time to listen to the community, do their darnedest to assist where possible, and actually give us some type of update as to what is going on (whereas I have not heard of reps from other companies doing the same, hell, even giving us an idea as to what to expect in the next update)
2) we've gotten 4 updates in the past 2 months, which goes to show that Asus is actively trying to fix what's wrong. I know for a fact, that after 3 months, htc finally released an update that supposedly fixed random reboots for one of their devices (I know, I know, getting updates past a carrier is a pain, but still, I'm used to an update every 3 or so months, not every 2 weeks)
This is a HELL of a lot more that Asus is doing for their customers than quite a few other android manufacturers out there. Cut them a bit of slack, let them do their job and fix their devices, and in no time, we will all be happy with functioning tablets. For those of you who can't understand this and want to return their tablets, I wish I could say that I'm sad to say this, but go ahead. I, personally am gonna wait it out, see what can be accomplished, and I'll laugh at you guys when my prime is working as it should (which mine does, albeit a reboot here and there).
Things take time, not everything works right on the first few tries, but I'm sure that as they send out these updates, they're at least ruling out culprits for the issues.
Welcome to owning a technologically advanced chunk of metal, glass, and plastic, enjoy your stay or gtfo ^_^
Click to expand...
Click to collapse
Well put. I agree. Never seen this many updates so fast. Plus people forgetting we were the first tablet on ICS. The old xoom is just now, after s long time since release, getting ICS like a week ago or so.
jdbaker82 said:
and unfortunately I called this very scenario playing out like this because this is what happens when you try to make firmware compatible with different hardware variables which it's clearly obvious the Primes have and if I had gun to head I would put my life on the processors. They should have only made 1.13 for the people having the ICS lockup issues if they want to take the half assing it shortcut route. The real way to clean up their mess is a mass recall which clearly they are not willing to do.
Click to expand...
Click to collapse
And how do you propose having firmware changes just for people with issues be handled? How would general updates after that be implemented? The over simplified statement of only fixing the broken ones has a lot more ramifications than you could possibly imagine. It would make maintenance of the system a complete mess...
spalding1028 said:
I love how a lot of you are refusing to realize the fact that asus is working with new hardware... hardware that is currently unavailable in any other device. So Asus isn't hitting the sweet spot yet with all of these updates, welcome to owning brand new technology. Who knows what problems other manufacturers will run into with these new processors. The big things that I see here are;
1) someone from Asus is actually taking time to listen to the community, do their darnedest to assist where possible, and actually give us some type of update as to what is going on (whereas I have not heard of reps from other companies doing the same, hell, even giving us an idea as to what to expect in the next update)
2) we've gotten 4 updates in the past 2 months, which goes to show that Asus is actively trying to fix what's wrong. I know for a fact, that after 3 months, htc finally released an update that supposedly fixed random reboots for one of their devices (I know, I know, getting updates past a carrier is a pain, but still, I'm used to an update every 3 or so months, not every 2 weeks)
This is a HELL of a lot more that Asus is doing for their customers than quite a few other android manufacturers out there. Cut them a bit of slack, let them do their job and fix their devices, and in no time, we will all be happy with functioning tablets. For those of you who can't understand this and want to return their tablets, I wish I could say that I'm sad to say this, but go ahead. I, personally am gonna wait it out, see what can be accomplished, and I'll laugh at you guys when my prime is working as it should (which mine does, albeit a reboot here and there).
Things take time, not everything works right on the first few tries, but I'm sure that as they send out these updates, they're at least ruling out culprits for the issues.
Welcome to owning a technologically advanced chunk of metal, glass, and plastic, enjoy your stay or gtfo ^_^
Click to expand...
Click to collapse
If it was free and I was a tester I'd understand. Honestly though, when they had all the dumb beta testers, didn't one of them notice there was no gps signal or did they notice it and ignore it? Baffled by this and I lose sleep at night.
Sent from my GT-I9100
I think that the worst part about all this is that they claim they tested the update, when it is clear that they haven't. This is TF201 launch all over again where they sent devices to the market that didn't get any testing.
Just when I didn't think all this could get any worse, it has.
I will vote in this poll about 3 days or more after receiving my update (not available for WW-devices yet..), I say 3 days because I want to monitor the tablet and see how how it reacts to the new update before jumping to conclusions.
My primary concern is that it of course actually fixes my random rebooting issue.. which it looks like it does when I check the forum for people who used to have the issue before.
I can imagine that the battery drain can be just for the first 24 hours or so, because the tablet has to get used to the changes or something like that
Am I the only person that's noticed the cover up (or at best complete overlooking) of the 920 MANY issues?
Let me say, I own(d) a 920 and I loved it so much I looked past all its flaws, and I dealt with a lot. Previous owner factory reset it right in front of me and we know what that means. I spent the next 12 ****ing hours unbricking the thing just so I could use it! Now, after owning the 920 a freakin week, it stops reading my SIM card suddenly so now I'm back with android.
I just notice that no tech site has EVER run any articles about the litany of major issues with this phone. Hell even in the forums nobody seems to have put it together! Am I the only one who sees it??
Bricking on factory reset
Battery life issues
Black screen on calls
Hardware buttons randomly not working, requires soft reset
Phone suddenly stops reading SIM cards
I'm sure I'm missing some but those are the one I dealt with. Am I alone?
Sent from my HTC6435LVW using xda app-developers app
I've been using the 920 for 2.5 months now and I have none of your issues. I had the restart bug but it got fixed with portico update. also there is some dust under the FFC but i don't care because it is not on the lense and it don't use it anyway.
i know about black screen and factory reset bug but i read for the 1st time that there should be major problems with the SIM card or the hardware buttons.
NSAgent said:
Am I the only person that's noticed the cover up (or at best complete overlooking) of the 920 MANY issues?
Let me say, I own(d) a 920 and I loved it so much I looked past all its flaws, and I dealt with a lot. Previous owner factory reset it right in front of me and we know what that means. I spent the next 12 ****ing hours unbricking the thing just so I could use it! Now, after owning the 920 a freakin week, it stops reading my SIM card suddenly so now I'm back with android.
I just notice that no tech site has EVER run any articles about the litany of major issues with this phone. Hell even in the forums nobody seems to have put it together! Am I the only one who sees it??
Bricking on factory reset
Battery life issues
Black screen on calls
Hardware buttons randomly not working, requires soft reset
Phone suddenly stops reading SIM cards
I'm sure I'm missing some but those are the one I dealt with. Am I alone?
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Previous owner. Maybe that is your problem.
Son Loves it!!
Heelfan71 said:
Previous owner. Maybe that is your problem.
Click to expand...
Click to collapse
My son has had the 920 since it came out...Other than *****ing about the lack of the most popular apps (instagram, temple run, Jetpack Joyride...etc) the phone has been nothing but flawless. He will never give it up because he is an xbox junkie lol
i've had it for almost 2 months now..
only issue i've had is the crashing (normally every couple of days), since updating seems ok so far...I've flashed a few 'roms' to it, EE branded and normal
I thought the screen going blank in calls was supposed to happen? Like to save power? last couple of phones i've had turn the screen off when you put it to your head?
I'll be honest, i'm a little disapointed in windows phone 8, after coming from 7 with no crashes for a year (apart from once when i started messing with the registry) I found windows phone 8 quite shocking, coming from android/windows mobile i'd say its not to bad, but in someways it seems a downgrade. But so far no crashes with the latest update, and i'm hoping it stays that way, but honestly, I have a feeling your issues are isolated.
Also had the chance to use the new nexus 4 the other day, if theres a cover up going on, i'd say its those who say android is smooth and responsive....
I've been using my 920 for a month and haven't encountered any of your problems. The only thing I don't like about my 920 is that there is no app so far to automatically switch phone profile according to time and location.
I'm shocked 2 of you have had no problems. Search Google for any of the problems I listed and you'll find loads of people with the same issues.
Id get another one but I can't afford to keep buying phones when one ****s up. And yea the screens supposed to go black when you put it to your head but it was going black and staying like that so I could end calls, use the num pad, use speaker phone, or any of that. I found a work around but the proximity sensor is supposed to work
Sent from my HTC6435LVW using xda app-developers app
NSAgent said:
I'm shocked 2 of you have had no problems. Search Google for any of the problems I listed and you'll find loads of people with the same issues.
Id get another one but I can't afford to keep buying phones when one ****s up. And yea the screens supposed to go black when you put it to your head but it was going black and staying like that so I could end calls, use the num pad, use speaker phone, or any of that. I found a work around but the proximity sensor is supposed to work
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Search google for ANY electronic device followed by the keyword 'issue / problem' and you are sure to get pages of results. People that don't have problems (most people) typically don't post about it while people with issues regularly post because they want the issue resolved. This gives an artificial bias to the negative and only reinforces the already tainted view of people in a mindset that something is rubbish.
voluptuary said:
Search google for ANY electronic device followed by the keyword 'issue / problem' and you are sure to get pages of results. People that don't have problems (most people) typically don't post about it while people with issues regularly post because they want the issue resolved. This gives an artificial bias to the negative and only reinforces the already tainted view of people in a mindset that something is rubbish.
Click to expand...
Click to collapse
I agree, since the last update I haven't had very many problems at all. And since I haven't been having issues I haven't been coming to the forums as much. I just come in every once in a while now to see if there's anything new. I'm not constantly hounding for an answer to my problems on a daily basis since I don't have problems. It's my guess that other people who have perfectly working phones would have like minds as me... or just not visit the forums at all.
No bricking during factory reset (had to do it once and I'm not going to do it again just to prove a point).
Battery life is awesome.
Hardware buttons are working fine.
Blank screen during calls isn't an issue for me since the proximity sensor works almost all the time, I think.... at least, it hasn't been a big enough concern for me that I actually notice it.... guess I should keep track of it.
Sent from my Windows 8 device using Board Express Pro
Pre-portico
No stability issues, but craptastic daylight camera and bluetooth connectivity issues
Portico:
Unstable. Reboots at least twice a day.
Good daylight camera
Good bluetooth connectivity.
Think people have to make a choice about the portico.
unstable and functional or stable and unfunctional.
Lemark said:
I've been using my 920 for a month and haven't encountered any of your problems. The only thing I don't like about my 920 is that there is no app so far to automatically switch phone profile according to time and location.
Click to expand...
Click to collapse
This is also the main thing I'm missing, coming from Nokia N8 the situations was really a great app...
I think Nokia lumia phones in general have a lot of issues, as does Windows Phone. It's just there are so few users even if there was a problem, it would seem isolated. Microsoft's share in the smartphone market didn't even budge at all in 2012. WP users are not power users so they just run back to the store to get an exchange. Even the lumia 920 forum at wpcentral.com is slow as molasses. 90% of the posts are very shallow anyway. Most don't even know what screen size their phone is or what processor its running. the camera is just AMAZING and the phone is PERFECT, over and over again. Of course, this forum isn't any better. The only difference being the plethora of unlock threads, because xda is international.
Your description of WP users is fairly accurate & the market segment MS is going after. The enthusiast market is small & even on Android accounts for a very small % of sales. The easiest way to solve an issue is by exchanging the phone, if you have that option available to you. A lot of issues people are having are either caused by defective hardware or a bad flash IMO, which is an issue on any of the platforms.
Do people not expect bugs and hiccups at launch for these kinds of devices?
It happens. And it's not as bad as you perceive; it's not a conspiracy.
AW: The great Lumia 920 conspiracy.......
If ms allows developers create store accounts for free I bet there would be more apps on store.,.
I get what you guys are saying, but phone busting issues like that black screen on calls and bricking on hard resets shouldn't be common enough to have a thread full of people experiencing them.
If anyone knows of any way to get the phone to read SIM cards again, I'd like your help. I still miss using my lumia 920 :'(
Sent from my HTC6435LVW using xda app-developers app
I have experianced just about every issue in this thread. I have users of the 920 I support for other stuff and I see how they basically ignore them as they did on their Blackberry or iPhone. I had the brick issue... news flash as I posted in another thread, it is not bricked!!! use the Nokia Care Suite, gets you going no problem. During my day I may deal with just about every phone they see at an AT&T store (Tmobile, Sprint,or Verizon for that matter)... they all have issues. Have you ever seen an iPhone user change their password on their laptop and not update the iPhone? Lets say you need to get to something before updating that password, like they changed the server setting trying to update it... go ahead try it. Drop calls, Steve Jobs had to properly instruct dumb iPhone users how to hold an iPhone. Andriod, perfect????? WTF are serious?? And becuase of that piece of software, it does not matter what hardware you are talking about.
My phone is limited compared to Andriod, I can agree with that.... but I can do more with fewer Apps and I like that. The 920 has had some hiccups along the way, but the hardware I have right now is as solid as any other phone out there, actually physically a tougher phone then any other top tier phone.
awagner said:
they all have issues.
Click to expand...
Click to collapse
This is exactly what I was trying to get at. These sorts of issues and threads are everywhere for many high profile smartphone launches, especially lately with this insane obsession with HW spec wars.
I've seen much worse, many times, you will not buy a high end smartphone at launch these days without having some sort of worry that there will be a game-breaking bug or defect.
WP 8 for 3 months:
NO ISSUES
POWER USER (i had portico when the first roms were available on navi)
my question is, are all these faulty devices on ATT or another crap american service , cause i think this may be your problem, ive had to work on vodaphone orange tmobile and ee 920's and 820's and i can say with pride that the only issue people have is the lack of popular apps., there is no conspiracy. why the eff are you people needing to hard reset anyway wtf are you doing to your phones?
I have to admit I've been having freezing issues regularly, often when it's just sat on my desk or in my pocket, and almost every night while on USB charge. I've also noticed on the odd occasion a reboot, but only because of my SIM being PIN locked.
Mine was a German Vodafone one, which I flashed on day 1 to the CV_GB ROM, then again to CV_GB Portico ROM. Maybe I'll try a different one, as I've heard the EE one has fewer issues.
I ended up talking to a phone tester that works for LG here in San Diego. She's from South Korea, she deals directly with corporate in Seoul and translates for them. I told her my V10 is a glitchy freakhouse and that it was all her fault.
She said they know that a certain percentage of the phones are defective with overheating, GPS failure and other issues. She didnt tell me what percentage though so not sure how wide reaching this is. I realize that missing fact makes this a little less valuable info but I thought it was interesting enough to share.
No product is perfect. I've dodge most of the issues I see here in the forum, only heating issue I had was trying the set up a email with Exchange server.
Like you said a number would be interesting. Did she indicate it was a hardware or software issue?
jbraft said:
Like you said a number would be interesting. Did she indicate it was a hardware or software issue?
Click to expand...
Click to collapse
Don't even fall for that crap.
I am with my third V10, all of them with dead píxels and screen issues...LG quality control is a joke.
jbraft said:
No product is perfect. I've dodge most of the issues I see here in the forum, only heating issue I had was trying the set up a email with Exchange server.
Like you said a number would be interesting. Did she indicate it was a hardware or software issue?
Click to expand...
Click to collapse
She didnt and wouldnt know and I'll tell you why. She explained their process. The testers just sit in an office and play with the phones, they dont use them in their daily lives. Then they send all issues to LG R&D who are supposed to diagnose and fix the issues.
Maybe they have other people doing more in-depth desting, I dont know but she is a contract employee of LG.
Visa Declined said:
Don't even fall for that crap.
Click to expand...
Click to collapse
I'm not sure what your intention is here but if we dont bring things like this to light then we're not doing anything to help all the people who are getting bad GPS, dead pixels, etc. that is screwing up their daily lives and causing a ton of hassle. I'm not an activist but I'm also not going to completely ignore it when this phone got me all excited, cost me $700 and then turned out to screw up my week and waste a bunch of my time.
arman3986 said:
I am with my third V10, all of them with dead píxels and screen issues...LG quality control is a joke.
Click to expand...
Click to collapse
Yup, I agree. I'm going to return the one I have today or tomorrow. I want this phone to work so bad. I might try a new one, one more time.
Yea, not sure if its true but I have read in many forums how phones don't work properly out of the box and most were fixed by doing a reset on the phone. The first V10 I had was great except for WiFi. I get over 100 Mbps at home and every device gets the same speed. However, the V10 was reaching 10 Mbps...after the reset it worked great and speed was up. I did end up exchanging for a new one (just to make sure I had a good phone, why I got to do a reset to fix a new phone) and the new V10 is great, out of the box. I get GPS lock quick, great WiFi and no lag.
Apache0c said:
She didnt and wouldnt know and I'll tell you why. She explained their process. The testers just sit in an office and play with the phones, they dont use them in their daily lives. Then they send all issues to LG R&D who are supposed to diagnose and fix the issues.
Maybe they have other people doing more in-depth desting, I dont know but she is a contract employee of LG.
I'm not sure what your intention is here but if we dont bring things like this to light then we're not doing anything to help all the people who are getting bad GPS, dead pixels, etc. that is screwing up their daily lives and causing a ton of hassle. I'm not an activist but I'm also not going to completely ignore it when this phone got me all excited, cost me $700 and then turned out to screw up my week and waste a bunch of my time.
Yup, I agree. I'm going to return the one I have today or tomorrow. I want this phone to work so bad. I might try a new one, one more time.
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Since english is not my primary language I will do an extraordinary effort to do this...I've passed for 4 V10's already. I was waiting by 9.00am October the 30th to get this wonderful device LG announced that hit every single check mark that I always wanted in a smartphone. My first impressions should've sufficed cause the first one they brought was scratched out of the box, yes, the metal bands were scratched, so obviously I asked for another and that one was ok at least on he outside.
After less than a month I started to notice some weird behavior when displaying some content with the brightness maxed to 100%...dead pixels everywhere( I made a post). I exchanged that unit to and to make the story short I am with my 4th V10(counting the scratched one) and this one has "only" one dead pixel(or an array cause I don't think we can spot one pixel on this devices with our bare eyes) with no other issues so am keeping it fighting my OCD every time I think about it. I don't want to call T-Mo again and put another exchange request cause I know it will come with dead pixels and/or other more problematic issues.
LG quality control is a joke, at this price point dead pixels policy should be 0.
http://forum.xda-developers.com/lg-v10/help/how-lg-t3264290/page2
http://forum.xda-developers.com/lg-v10/help/dead-pixels-everywhere-t3263826
i have a lot of dead pixels and experiencing image retention issues. can someone help me? i dont know what to do.
Same here.
I have around 8 dead pixels on my phone, and my phone has guaranty but after contacting with guaranty they said only can repair and replace my phone lcd with another one.
SHAME ON YOU LG ???
I only see people complaining about phones bought from USA operators/stores, none bought on Amazon or other countries, I wonder
I bought my v10 on launch from vzw. No issues since day 1. Everything is spot on including the fingerprint sensor.
Sent from my VS990 using Tapatalk
in99flames said:
I bought my v10 on launch from vzw. No issues since day 1. Everything is spot on including the fingerprint sensor.
Sent from my VS990 using Tapatalk
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I suspect most of the "complaints" are propaganda from the competition
For complaints. Try a different brand if your not happy with LG. Make both you and LG happy, and move on.
I have had my V10 since December (from T-Mobile). Initially no problems to report, but the image retention issue has become progressively worse (as I type this, the image of this site is being temporarily "burned in"), and the GPS has only recently been failing to connect for navigation. my father also got a V10 the same day, but does not report these issues. User activity may be leading to a faster declining lifespan of phone, but both phones have had a drastic increase in overheating since receiving the Marshmallow update, which may be playing a role in the even greater descent into decomposition.
I've been a big fan of LG phones for years, but the V10 may not be able to keep up with the demand (I'm 19, so like most millennials, I use my phone constantly-possibly why I have this issue)
So my LG V10 has been perfect from day one. Now lets assume that every post on this thread is factual.
Then all we can do is say sorry it was you that got the bad phone, if you add all the posts here it's still less the half a percent bad phones, that's a pretty good number.
So out of the blue I've acquired a faint bar right down the middle of my entire screen. At first it was only on the always on display screen now it seem permanent on my main interface. Not to mention I'm getting extreme glitching when I scroll. Obviously I'm taking it down to Sprint but I'm pretty pissed off. I'm definitely not paying the deductible. I have never dropped it or anything. Not a good sign I may be returning it all together. I'm going to factory reset it but I've had issues like these before and it was always hardware ?
Sent from my LG-LS993 using XDA-Developers Legacy app
jtadak said:
So out of the blue I've acquired a faint bar right down the middle of my entire screen. At first it was only on the always on display screen now it seem permanent on my main interface. Not to mention I'm getting extreme glitching when I scroll. Obviously I'm taking it down to Sprint but I'm pretty pissed off. I'm definitely not paying the deductible. I have never dropped it or anything. Not a good sign I may be returning it all together. I'm going to factory reset it but I've had issues like these before and it was always hardware
Sent from my LG-LS993 using XDA-Developers Legacy app
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sprint gives customers the option for paying the deductible? i may have to switch carriers.
chrisokaly said:
sprint gives customers the option for paying the deductible? i may have to switch carriers.
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When claiming warranty you pay the deductible
Sent from my LG-LS993 using XDA-Developers Legacy app
There is no warranty deductible. You are claiming insurance on the phone if you are paying a deductible.
Sent from my LG-H872 using Tapatalk
That's what I meant
Anyway I took it in and they replaced it no questions. The display was defective
jtadak said:
Anyway I took it in and they replaced it no questions. The display was defective
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Glad you got your issue fixed.
Consumer electronics like cell phones, toasters. DVD players etc. are at best manufactured to class 2 standards, which doesn't require 100% functional testing, and has(if I remember correctly) a 25% acceptability rate for failures. Defects looks yours are to be expected.
jaqual said:
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Defects looks [sic] yours are to be expected.
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Don't talk crap man.
So if it was your phone you would accept such a defect and carry on using it without complaint?
Somehow I think not.
rubiicon59 said:
Don't talk crap man.
So if it was your phone you would accept such a defect and carry on using it without complaint?
Somehow I think not.
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I don't think he was talking crap, just merely pointing out how disappointingly low standards are for Q/C for major electronic devices.
Sent from my LG-H872 using Tapatalk
Still, this phone has had far less evident issues than the S8 since launch in my opinion.
Saythis said:
Still, this phone has had far less evident issues than the S8 since launch in my opinion.
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No, the S8 has had more publicity and because it's sold way more.
B3501 said:
No, the S8 has had more publicity and because it's sold way more.
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Red screen tint, WiFi issues, Random restarts. That's more than the G6 has shown regardless of sales. Those are things that should have been fixed pre-production or at the very least pre-sale. Especially considering Samsung's revenue stream. The random restarts haven't even been fixed yet ?
Saythis said:
Red screen tint, WiFi issues, Random restarts. That's more than the G6 has shown regardless of sales. Those are things that should have been fixed pre-production or at the very least pre-sale. Especially considering Samsung's revenue stream. The random restarts haven't even been fixed yet ?
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All overblown and only apparent because tech websites are looking for issues or for the next exploding battery problem. I guarantee any problems are within QC boundaries.
Saythis said:
Red screen tint, WiFi issues, Random restarts. That's more than the G6 has shown regardless of sales. Those are things that should have been fixed pre-production or at the very least pre-sale. Especially considering Samsung's revenue stream. The random restarts haven't even been fixed yet
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We should call it the Samsung S-G5
B3501 said:
All overblown and only apparent because tech websites are looking for issues or for the next exploding battery problem. I guarantee any problems are within QC boundaries.
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Pink/Red tint issue is real. I had bought newly manufactured S8 and S8+ (April production), still same problem. The software update made it worse. Low Wifi signal at 5GHZ is a problem still. The weak Wifi signal has been a problem since S4, S6, and now S8.
S8 has a weak speaker compared to S7. These are real problems that samsung will not fix. They haven't fixed Weak Wifi and network signal issue since S4 days.
rubiicon59 said:
Don't talk crap man.
So if it was your phone you would accept such a defect and carry on using it without complaint?
Somehow I think not.
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Not talking crap, just pointing out something that people seem to not understand. There's always comments like this, about things that don't work right.
I'm not saying I would just carry on without complaint, but, as you have done, that complaint should be aimed at the manufacturer, or the store where you got it.
I was just wondering why, after you had only one defect, and had your issue resolved, was it necessary to create a new thread with negative remarks, giving prospective buyers a bad image of a decent device.
Maybe if more people understood the manufacturing process and quality requirements of consumer electronics, there would be less complaints. That's all I'm after.
Umm....
I haven't a clue what you're on about matey.
I'm not the O/P. And I haven't had any problems with a G6. I don't own one yet, my delivery has been screwed up so instead of receiving it today I'll have it either tomorrow or Monday.
Wana post me some of that gear you're smoking...?
rubiicon59 said:
Umm....
I haven't a clue what you're on about matey.
I'm not the O/P. And I haven't had any problems with a G6. I don't own one yet, my delivery has been screwed up so instead of receiving it today I'll have it either tomorrow or Monday.
Wana post me some of that gear you're smoking...?
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Well since you're the one who said "don't talk crap," I was obviously responding to you. I wasn't meaning you specifically have a G6, just was explaining how I wasn't talking crap by explaining what I originally said about having defects.
Trying to have an honest conversation and I'm "talking crap" or "smoking." [emoji20]
Hmmm....
Still don't make sense but OK