Kies - Vibrant Q&A, Help & Troubleshooting

Hi I can't seem to get this working no matter what I try.used windows xp on two different pc with no luck any one help me out
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What exactly happen?

My screen just flash the usb logo
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Make sure you have your usb settings in the phone to Kies or to ask when you plug in. If you are running any launcher other then touch wiz, Kies will not recognize the device. So if you are running a different launcher, clear its defaults and go to the touchwiz home and then plug the USB in.

You probably downloaded the Kies for the I9000, it doesnt work on TMO Vibrant. There is no Kies for USA available for that model yet. Someone suggested to download the Kies from the Canadian Samsung site instead. I believe that Kies for USA will be made available when Froyo is released for the Vibrant.

I downloaded Kies for the USA yesterday and my Vibrant connects fine.

dashed said:
I downloaded Kies for the USA yesterday and my Vibrant connects fine.
Click to expand...
Click to collapse
Where did you find this? On the Samsung site just now I get this message when looking for Kies on the US site:
Currently, there is no offiical version of Kies Stateside for the SGH-t959 (Vibrant).

I think he used the UK, or Canadian version but when you install it you select USA.

I used the Kies found @ http://www.samsungapps.com/about/onPc.as posted by abhiku in a similar thread. Works perfectly on win 7 64

Could you be more specific? That link redirects to http://www.samsung.com/apps/ which doesn't help much.

oh shiii, looks like they pulled the version i dl/d. thankfully, i store installers of this nature on a backup drive. uploaded to sharebee for ya: http://sharebee.com/8cf24208

Thanks, but that didn't solve the MPT USB driver failing.

what exactly is happening? like when you plug it in is it just saying "failed to install device" or is the pc recognizing it for usb mass storage, but nothing else. Some more details would be very helpful.

I have the home screen on TouchWiz
I plug the phone into the USB port
Several drivers install properly
I get the MTP screen on the phone for a few seconds and then it returns to the home screen. A dialog box on the computer says:
Device driver software was not successfully installed
MTP USB Device XFailed
I have tried 3 versions of Kies and 3 different USB drivers

I tried the I9000 version of kies... I could not figure out how to make it work with the Vibrant.
I dont use Outlook... what are the real benefits? I saw it an sync your music? Is there a basic guide/Q&A for Kies somewhere?

I tried to make it work on a rooted phone and it just fails.
First it wanted me to disable USB debugging, and when I did it failed to connect anyway - the software is a piece of rubbish.
Anyway Samsung states in their FAQ that Vibrant is not supported yet
http://ars.samsung.com/customer/usa..._ID=314807&PROD_ID=560&PG_ID=-1&PROD_SUB_ID=0

the screen on the phone just flases the mtp showing a usb plug

The version of Kies that I successfully connected the Vibrant to is 1.5.1.10074_2.
Windows did all of the driver downloading for me lol. Here is a screenshot of the SGH-T959 connected.

lqaddict said:
I tried to make it work on a rooted phone and it just fails.
First it wanted me to disable USB debugging, and when I did it failed to connect anyway - the software is a piece of rubbish.
Anyway Samsung states in their FAQ that Vibrant is not supported yet
http://ars.samsung.com/customer/usa..._ID=314807&PROD_ID=560&PG_ID=-1&PROD_SUB_ID=0
Click to expand...
Click to collapse
I get the same. This software is junk. And what I saw of the interface makes it look like it was written in the 90s.

From what I am seeing on the international side, it may be that Froyo is installed using it so I was hoping to get things working in anticipation of that. Plus, it has a movie converter so its pretty simple to convert movies to the right format.

Related

Kies problem

I downloaded kies of samsung website connected my phone up by usb very easy but recently there has been a update on kies and now i have a problem connecting my phone upto kies or when it does connect its hard to keep the connection between the phone and computer.. I have reinstalled the drivers and everything like it says in troubleshoot but dont know what my next step is.. If anyone can help that wud be great
Sent from my GT-I9100 using xda premium
SteveO588 said:
I downloaded kies of samsung website connected my phone up by usb very easy but recently there has been a update on kies and now i have a problem connecting my phone upto kies or when it does connect its hard to keep the connection between the phone and computer.. I have reinstalled the drivers and everything like it says in troubleshoot but dont know what my next step is.. If anyone can help that wud be great
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Does your phone connect normally via USB to the computer ? completely uninstall and re-install via a fresh download of KIES. Clear your Temp, %Temp% and prefetch folders. Check if the cable is faulty or not. One of these is bound to help you.
I have tried reinstalling keis and done everything i can think of but nothing seems to help. Before the update of kies my phone used to be able to connect via usb like normal ever since the update its all gone to pot
Sent from my GT-I9100 using xda premium
First of all, I must say that KIES is one of the worst pieces of software I have ever seen. It is buggy and you must hope it will work eventually.
I got one successful with my old phone (galaxy 551) after updating via ODIN first to the correct firmware for my country.
But with my current Galaxy S2 I had to go to the repair center who used ODIN to get the right version on my phone.
I now have made KIES work on my windows 7 machine. I had to install the UK version (not the country version) and used the connection problem wizard to reinstall the drivers. Now it says I have the current version of my firmware.
To go back to your problem. It would help if you post which OS you are on and which version of the firmware you have currently installed ?
Also have you USB error detection off in the settings of your Galaxy S2 ?

Is there an official update to gingerbread for European version?

This thread implies that European Galaxy Player is stuck on froyo:
http://forum.xda-developers.com/showthread.php?t=1362386&page=3
Is that still the case for official updates?
I'm in the U.S. but unwittingly purchased a European version from amazon.
I posted a GB stock rom a long while ago for YP-G70 5.0 international. See if this is what you are looking for.
Are you using 5.0 or 4.0?
I'm using 5.0. Are there sound features missing from gingerbread international? I've seen some posts that say the sound quality sucks when upgrading.
DanCar2 said:
This thread implies that European Galaxy Player is stuck on froyo:
http://forum.xda-developers.com/showthread.php?t=1362386&page=3
Is that still the case for official updates?
I'm in the U.S. but unwittingly purchased a European version from amazon.
Click to expand...
Click to collapse
You can update your device through kies:
http://www.samsungapps.com/about/onPc.as
I bought the Galaxy S wifi 5.0 last week with 2.2 Froyo installed and was able to upgrade to 2.3 Gingerbread via Kies.
I bought my player about a month ago have used kies several times to load stuff on to the device, and it always tells me mine is upto date. Still have 2.2.2 on it, will check again today, as Samsung have just announced a new version in 4.2 screen size, and it comes already with gb on it. Are there any tricks to get kies to do an update or trick the phone into getting kies to do an update??
i just plugged my yp-g1 (eu) in to kies and it updated in 2.3 it has a update over air like all sensible samsung devices. first u have to change usb to kies in settings though
minipot said:
i just plugged my yp-g1 (eu) in to kies and it updated in 2.3 it has a update over air like all sensible samsung devices. first u have to change usb to kies in settings though
Click to expand...
Click to collapse
Hi
I am new to the site and want to upgrade to gingerbread BUT am having problems with both of my kids SGP 5.0.
I cannot get them to connect to kies at all.
I have the newest version of kies both players are set to kies USB and I have tried different cables.
KIES just sits there saying connecting
Any one have any ideas?
pkrboo said:
Hi
I am new to the site and want to upgrade to gingerbread BUT am having problems with both of my kids SGP 5.0.
I cannot get them to connect to kies at all.
I have the newest version of kies both players are set to kies USB and I have tried different cables.
KIES just sits there saying connecting
Any one have any ideas?
Click to expand...
Click to collapse
Are you using touchwiz louncher..because if u use other it want connect
Sent from my GT-I9000 using XDA
Disclaimer: waiving responsibility. These are suggestions that worked for my device.
===
That said...
First, check if "USB Debugging" has a check by it under Settings->Applications->Development. It should NOT be checked.
Then, in Settings, under Wireless and Network, click on More... (your device might not have this step) and click on USB Settings. Kies should be clicked.
If it still doesn't connect...
[Note: you can drag and drop music, etc. directly into the device is you 1) check Mass Storage under USB Settings and 2) click the "Connect USB to Computer" when it appears (it might be under Notifications)
ASSUMING YOU'RE ON WINDOWS 7 (WinXP/Vista processes are a bit different)
Right-click that icon that looks liek a server with arrows going round and round in your System Tray. See status of drivers. If one failed, then that's your problem.
right-click My Computer and click on Manage
Go to Device Manager, then Universal Serial Bus Controllers. Check the status of the drivers by right-clicking and going into Properties.
If it gives you an option to fix it (or whatever), click it.
Otherwise, you might have to re-install the drivers. To do that, you'll need to uninstall the drivers first while the thing's plugged in. Then unplug and re-plug. It took me three tries for it to "get"
(actually, after this step on my device, I had to go back to properties, whereupon it showed the "fix (or whatever)" option under Properties and Driver Status.)
Good luck.

[Q] SGS2 is not responding to USB cable

Dear all
I read that in order to root my SGS2 I9100 I need to make Kies 2.0 work with my phone. I have never downloaded Kies on my pc (Win7 64bit), so I went on the samsung website and installed the correct Kies version for my phone.
After installation I opened Kies 2.0 on my pc, then connected my phone via USB, however my phone seems not to respond to the usb, other than that it went on charging. Also in Kies under 'Connected devices' it still says "Please connect a device".
Other things that I tried:
rebooting,
troubleshooting connect error under Kies,
reinstalling and rebooting, Applications>Development>USB debugging On/Off,
Wireless and network>USB utilities>USB mass storage
Nothings seems to work. It's like when I connect the phone to my pc via USB, my pc doesn't recognize it as any device, I don't even see a 'New usb device connected' or anything, it's also not listed under device manager. And my phone sees my pc only as a power source to charge...
Some other information:
- I have never flashed or rooted my phone
- I forgot which android version my phone had when I bought it (i think 2.3.3 or 2.3.4 but not sure), but I have updated it once via Settings>About phone>software update. It is now version 2.3.5
Has someone encountered the same problem like above? What can I do?
I probably missed something, someone please enlighten me
Try to reinstall kies and then download and try if odin detects your phone
Sent from my sgs2 running cm9 using xda app
Use the Samsung cable .
jje
I think it's a problem with a USB cable too
And make sure you are plugged directly into a mainboard USB port, and not using a hub, or keyboard pass through or anything like that.
lamedor said:
I think it's a problem with a USB cable too
Click to expand...
Click to collapse
JJEgan said:
Use the Samsung cable .
jje
Click to expand...
Click to collapse
I'm using the USB cable that came with the phone. The 'jack' that goes inside the phone looks the same as from the cable of the charger.
Makrilli said:
Try to reinstall kies and then download and try if odin detects your phone
Sent from my sgs2 running cm9 using xda app
Click to expand...
Click to collapse
Reinstalled Kies. Same problem exists. Excuse my foolishness, how do I know whether Odin is detecting my phone? I downloaded Odin3 v1.85, I don't see any phone information field.
ctomgee said:
And make sure you are plugged directly into a mainboard USB port, and not using a hub, or keyboard pass through or anything like that.
Click to expand...
Click to collapse
Tried that, didn't work. I also tried on my laptop, it's not detecting my phone either, same problem as on my pc.
dont worry
i had the same problem with kies.. (i hate kies by the way)..
dude just unistall kies, download SGS 2 usb drivers and reinstall kies, thats all
pd: i cant put a link yet cuz "To prevent spam to the forums, ALL new users are not permitted to post outside links in their messages. After approximately eight posts, you will be able to post outside links. Thanks for understanding!" (stupid rule btw)
skualone said:
i had the same problem with kies.. (i hate kies by the way)..
dude just unistall kies, download SGS 2 usb drivers and reinstall kies, thats all
pd: i cant put a link yet cuz "To prevent spam to the forums, ALL new users are not permitted to post outside links in their messages. After approximately eight posts, you will be able to post outside links. Thanks for understanding!" (stupid rule btw)
Click to expand...
Click to collapse
According to the samsung website the driver for SGS 2 is in fact the Kies 2.0 software itsself. Which driver did you install? Is it possible to send me a link via pm, or in the url replace . with 'dot' or something

[Q] SGH-i717 incompatible with 64-bit operating systems??

I'm trying to use my 64-bit windows laptop to install the recently leaked ICS update on my SGH i717. Which as of now is only available as a .exe file. The problem is (confirmed by samsung tech support) that the i717 is incompatible with 64-bit windows, and isn't even recognized by my computer. Is there any way to remedy this? I do not have access to any 32-bit machines, and I really want this update!! Thankyou.
I installed the leak via the Odin exe. on my 64 bit machine with no problems.
Really? I can't even get my computer to recognize my phone, not even as usb storage. I've installed and reinstalled every driver I could find. I've even plugged it into a couple different computers. The best answer I could get was that it was because of the my windows version from the samsumg tech support woman. Is there a special driver out there or am I missing something?
mikesaull said:
I'm trying to use my 64-bit windows laptop to install the recently leaked ICS update on my SGH i717. Which as of now is only available as a .exe file. The problem is (confirmed by samsung tech support) that the i717 is incompatible with 64-bit windows, and isn't even recognized by my computer. Is there any way to remedy this? I do not have access to any 32-bit machines, and I really want this update!! Thankyou.
Click to expand...
Click to collapse
Just install dagr8's saurom ICS. It's flashable via CWM and located in dev section.
Sent from my SAMSUNG-SGH-I717 using xda premium
I don't have a problem with my 64 bit system recognizing and mounting my i717. It didn't work at first, but it turned out that my stock samsung data cable was faulty. Used a different cable and haven't had an issue since.
Sent from my SAMSUNG-SGH-I717 using Tapatalk
Well I tried a few chords. Is there any root methods that I can do from the device without a computer?
Download the latest Kies.
Let it install and make sure you select the USB drivers.
Uninstall Kies because it's ****.
Leave drivers.
Replug handset (make sure debugging is on)
This should put you in the clear mate. If it doesn't, get the Android Development Kit for the proper ADB drivers
Go to shop development, look for the pre root kernel, download USB drivers. It works, but your computer doesn't have the drivers for the phone
Sent from my SAMSUNG-SGH-I717 using XDA
Works for me on w7 64-bit as well... Don't remember doing anything special...
Sent from my SAMSUNG-SGH-I717 using XDA
Drivers
I am running Windows 7 Pro x64. No problems here.
You don't need to download kies. Just install these drivers;
http://download.cnet.com/20070905101545468-Samsung-Mobile-USB-Driver-exe/3000-18493_4-206977.html
I also installed it using 64 bit windows 7
Sent from my SAMSUNG-SGH-I717 using xda premium
Thanks everyone for your replies. I'll keep trying
That's a damn lie. I have a new 27" iMac with Windows 7 Ultimate 64-bit installed on it. I have successfully connected my Galaxy Note to the computer, every time.
There is a problem with how to get the computer to recognize your phone, that I never had with any of my HTC phones... With my HTC EVO's, all I had to do was connect my phone to a USB, and a bunch of options would automatically pop-up, asking me how I wanted to use my phone. I'd select the option to use my phone as a 'USB Storage Device,' and a few seconds later, my computer would automatically recognize my phone.
You can't seem to do it this way with Samsung phones. What you have to do, is:
MAKE SURE YOUR PHONE IS NOT ALREADY CONNECTED TO THE COMPUTER VIA USB!!! This is a must! Your computer will not recognize your phone if it's already connected BEFORE following the other steps.
Go to SETTINGS.
Select the first option (WIRELESS AND NETWORK).
Then you must select USB UTILITIES.
A screen saying "USB Mass Storage" will pop-up, and there will be a button you have to press stating, "CONNECT STORAGE TO PC."
Upon selecting "Connect Storage to PC," then and ONLY THEN, you will finally connect your phone to the USB.
If you follow these steps, after a few seconds, your computer will download any necessary drivers, and eventually it will recognize your phone. I am not sure why it's this difficult to do this on Samsung phones. Like I said, HTC phones are really simple. It doesn't matter when you connect the USB on HTC phones. Samsung, you can only connect it at a certain time. I hope this works for you.
I also run Windows 7 64 on my laptop, and have no problem with my Note. Odin, files transfers, Kies, everything works.
Steve
I used to use my old pen 4 desktop(one im typing from now) to do all my phone modding... When I bought my galaxy I thought that this machine was too sketchy and decided to use my win7 64bit xps laptop... Flawless.
Okay, so the samsung woman gave me the wrong information. Thanks Dr. Evo. I tryed your technique with no success. I haven't had any luck with anything. Could this possibly be a problem with my device? I'm considering a trip to the at&t store.
same here....
Funny... I'm now having the same issue on my laptop.... It connects fine to my 2k8 R2 x64 Server just fine. That one is an old and heavily upgraded Dell D9100 tower. I'm pretty sure I got it recognized on my ASUS U43J Bamboo laptop with Win7 Pro x64 when first got the phone. I've since reimaged and did a fresh install of the OS and drivers, and I'm certain that I reinstalled all the drivers and updates.
Tired the drivers built into KIES 2.0 - fail
Tried the USB_Driver_for_ATT_I717_Galaxy_Note_v1_3_2200_0 driver I used on my 2k8 server - fail
About to try some other drivers I found here. If something works, I'll report it...
***UPDATE***
Before trying any other drivers I decided to try one more thing...
With the phone connected via USB, shut the phone down, wait a few seconds, and turn it back on. On my laptop, PnP found three devices and installed the drivers when the phone powered on:
SAMSUNG Mobile USB Composite Device
SGH-I717
SAMSUGN Mobile USB Modem
Kies 2.0 then saw the device... still sitting there saying "Connecting..." but at least I'm one step further...
mikesaull said:
Okay, so the samsung woman gave me the wrong information. Thanks Dr. Evo. I tryed your technique with no success. I haven't had any luck with anything. Could this possibly be a problem with my device? I'm considering a trip to the at&t store.
Click to expand...
Click to collapse
I'm sorry my advice didn't help. I honestly have no idea what your issue could be. Are you still within your 30-day return window? If you were, I'd ask for a replacement phone, or if you bought your phone at an AT&T Store or BB, ask if anyone in the store has the ability to connect your phone to a laptop or computer in the store to see if they can get it to work.
For me it worked on 2 different Win 64 installs.
Here is what I did:
Install Kies. On the phone go to settings>apps>development and then check on USB debugging.
Phone connects perfectly. You can see the phone listed as a device in my computer. Clicking on it allows you to access both the USB storage and SD card.
To other poster saying you NEED to enable USB storage. You don't. It works in MTP mode.
Unplug all other usb hardware. Try another jack and cable. Don't use a hub. All virus and firewall software should be off. Log on to windows update with the phone plugged in and turned on. You might have to reboot and check again.

Cant Connect to kies

anybody having trouble getting kies to detect the note 2 ? Mine seems not to recognize it ?
KgTheraad1 said:
anybody having trouble getting kies to detect the note 2 ? Mine seems not to recognize it ?
Click to expand...
Click to collapse
Same problem. Ive done everything (reinstall, USB debugging on/off, used the Unarchiver trick, etc) and it still doesnt recognize. There's also a problem with my network, it allows me to send texts but when people respond theyre sent to my Iphone 4s that I switched from. When I connect my Note it first says as installer and then goes to media device. And when it is installer a disc pops on on my desktop call My Verizon? I have a mac, 10.8 btw.
I also apologize if I am highjacking but I did not want to make another thread with essentially the same problems.
Sirrometan said:
Same problem. Ive done everything (reinstall, USB debugging on/off, used the Unarchiver trick, etc) and it still doesnt recognize. There's also a problem with my network, it allows me to send texts but when people respond theyre sent to my Iphone 4s that I switched from. When I connect my Note it first says as installer and then goes to media device. And when it is installer a disc pops on on my desktop call My Verizon? I have a mac, 10.8 btw.
I also apologize if I am highjacking but I did not want to make another thread with essentially the same problems.
Click to expand...
Click to collapse
Yea same thing is happening to me. I have a mac and Win7 and both are not detecting it. This is getting so frustrating.
Cant get it connected to my computer either so stupid
Extremely. And now my swiftkey swype on samsung keyboard is not working.
Ok uninstall all samsung stuff you have. go to "device installation settings" in windows 7 and hit never install new drivers. Download the older 1.5.6 samsung drivers and it should work. I atleast got it to show up on my computer
adampa1006 said:
Ok uninstall all samsung stuff you have. go to "device installation settings" in windows 7 and hit never install new drivers. Download the older 1.5.6 samsung drivers and it should work. I atleast got it to show up on my computer
Click to expand...
Click to collapse
Has anyone found any resolve to this yet?
Install Kies 3. After a while it will let you know that the connection failed. Leave the device connected and go to the menu bar and select tools, reinstall device drivers. It will reinstall and it should work fine from there.

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