Kies problem - Galaxy S II Q&A, Help & Troubleshooting

I downloaded kies of samsung website connected my phone up by usb very easy but recently there has been a update on kies and now i have a problem connecting my phone upto kies or when it does connect its hard to keep the connection between the phone and computer.. I have reinstalled the drivers and everything like it says in troubleshoot but dont know what my next step is.. If anyone can help that wud be great
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SteveO588 said:
I downloaded kies of samsung website connected my phone up by usb very easy but recently there has been a update on kies and now i have a problem connecting my phone upto kies or when it does connect its hard to keep the connection between the phone and computer.. I have reinstalled the drivers and everything like it says in troubleshoot but dont know what my next step is.. If anyone can help that wud be great
Sent from my GT-I9100 using xda premium
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Click to collapse
Does your phone connect normally via USB to the computer ? completely uninstall and re-install via a fresh download of KIES. Clear your Temp, %Temp% and prefetch folders. Check if the cable is faulty or not. One of these is bound to help you.

I have tried reinstalling keis and done everything i can think of but nothing seems to help. Before the update of kies my phone used to be able to connect via usb like normal ever since the update its all gone to pot
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First of all, I must say that KIES is one of the worst pieces of software I have ever seen. It is buggy and you must hope it will work eventually.
I got one successful with my old phone (galaxy 551) after updating via ODIN first to the correct firmware for my country.
But with my current Galaxy S2 I had to go to the repair center who used ODIN to get the right version on my phone.
I now have made KIES work on my windows 7 machine. I had to install the UK version (not the country version) and used the connection problem wizard to reinstall the drivers. Now it says I have the current version of my firmware.
To go back to your problem. It would help if you post which OS you are on and which version of the firmware you have currently installed ?
Also have you USB error detection off in the settings of your Galaxy S2 ?

Related

Kies not detecting phone?

I have tried all 4 ports on my laptop and the SAMSUNG MTP DRIVER for Kies still fails to install, I have deleted it and reinstalled, manually pointed it to the USB Driver directory and yet it still fails, anyone any ideas?
Did you try rebooting the phone? Kies also didn't recognized mine and a reboot fixed this.
Tried a reboot still no good DRIVER NOT SUCCESSFULLY INSTALLED
Millions of posts on this subject a read of them may find a solution .
Laptops do seem more of a problem in this regard .
jje
Kies has an option to install the correct drivers for it on the computer, have you tried that option? I believe its under tools.
EarlZ said:
Kies has an option to install the correct drivers for it on the computer, have you tried that option? I believe its under tools.
Click to expand...
Click to collapse
Yes, same problem
Right well problem half solved, had to phone Samsung, I had to tick USB Debugging, so ticked that all drivers installed correctly with no errors, I then had to untick and reconnect, so did that, it goes through installing drivers again and once again fails and phone still not detected. Samsung might copy a few things from apple, but the slogan "It just works" doesn't appear to be one of them.
Wasted 3 hours on this, time to admit defeat, is Kies really needed anyway? I can get music etc on the phone fine without it.
You only need Kies for official updates as opposed to stock Samsung updates via XDA .Well before Kies updates also .
jje
JJEgan said:
You only need Kies for official updates as opposed to stock Samsung updates via XDA .Well before Kies updates also .
jje
Click to expand...
Click to collapse
Can I not do that on the phone anyway by going to About phone software update?
slugger09 said:
Can I not do that on the phone anyway by going to About phone software update?
Click to expand...
Click to collapse
When the OTA firmware updates is rolled out yes until then no .
jje
I would just like to say I got this going, I updated from Vista to Windows 7, plugged in the phone and instantly detected. Don't know what the issue was.
slugger09 said:
I would just like to say I got this going, I updated from Vista to Windows 7, plugged in the phone and instantly detected. Don't know what the issue was.
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Click to collapse
It's obvious isn't it? The issue was Vista.
I had the same problem with Kies under Win7 x64.
Latest Kies, latest USB drives.
What got it to work, was switching back to TwLauncher instead of MXHome I was using at the time.
No idea why the laucher affected the USB interface.
kanenas_0 said:
I had the same problem with Kies under Win7 x64.
Latest Kies, latest USB drives.
What got it to work, was switching back to TwLauncher instead of MXHome I was using at the time.
No idea why the laucher affected the USB interface.
Click to expand...
Click to collapse
I might give this a shot. I somehow managed to miracle a connection to Kies today, just don't ask me to do it again. Typically it's a no go. Also on Win7 64 bit, laptop.
This was an issue pre and post root. I may just back up my phone the old fashioned way if it continues to be a PITA.
I had this and noticed when i plugged it in, the windows connection sound would play but would play the disconnected sound immediatley when the mtp mode was launched in the phone. A second later the connected sound would play again but kies didn't find the phone.
I got round this by getting kies to start when phone is connected. This remains the only way it will recognise my phone
Sent from my GT-I9100 using XDA App

[Q] Kies wont recognise my SII

Hi,
I am trying to update my Galaxy S II to the latest firmware but whenever I try to connect it to Kies the PC does not recognise it.
I have downloaded fresh copy of kies from the Samsung site and also got my phone back to factory settings.
The phones shows MTP Application connected and the bar keeps moving but nothing happens on my PC.
Any advise would be helpful.
Thanks
try manual way with odin ? also, it is more safe with odin.
download the latest official firmware, you can look from sammobile website and flash it with odin.
i dont like to upgrade via kies. its downloading also upgrading at the same time. its too risk. let say, in the middle of process suddenly the electricity is down. there is a chance that the broken process can brick your phone.
Had the same problem and the way round which i found was to open kies first and then connect your device and it works.
Sent from my GT-I9100 using XDA App
Are you running a stock or a custom rom
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and you made a new thread? Because there has never been one about this subject before has there? lol

tried to upgrade today but

for some reason when i used kies, it suggested to upgrade to the newest version, so i figured since my phone connected why not.
Now after upgrading my sgs2 will NOT connect to kies....
been reading around for about 45 min, and cant seem to find a fix that works.
Anyone on xda here have the same problems? and anyone find a walk around? or solution
Thanks all, looking to try ics!
reinstall kies and dont forget to disable usb debugging in developer options in settings
tried both, still just sits there trying to connect...
Choice take phone to Samsung service centre .
Or from XDA developers forum flash stock rom via Odin .
jje
to save time and bs... do you have a link to the stock ics rom?
kneedraggin101 said:
to save time and bs... do you have a link to the stock ics rom?
Click to expand...
Click to collapse
here stock ICS roms http://forum.xda-developers.com/showthread.php?t=1075278
ill search for more
Uninstallig kies does not uninstall you samsung drivers. On the PC uninstall kies go into device manager, connect you phone to the PC and uninstall all the samsung drivers. Disconnect the USB cable. Reinstall kies then plug your USB cable back in to the phone and PC. Also try using another USB port, cable or both.
Sent from my I9100P using Tapatalk 2.

my S2 SGH-1777 going crazy

hi i m newbee here . my phone is unrooted . Since last three days it is hanging and turend off by itself. when restart battery finishes . its running gingerbread ., i did factory reset but nothing worked . when i connect it with usb or pc it doesnt connect and it shows that its not connected. somebody told me to reinstall the software . how can i do this or fix this problem. thanks
More info plz. U need the drivers for the phone. Installing kies is the easy way to get them. Then again not everyone likes kies.
Sent from my Nexus 7 using Tapatalk 2
Need to be more specific what gb version are u on what rom did u have before all this happened what root method did you use excetera............
Sent from my SAMSUNG-SGH-I777 using xda premium
problem description
i m new to android , i dont know whats root is ? my phone is not rooted. few days back its start s hanging and when i received call it hanged then i had to restart the phone . then instead of shutdown its started restart that was annoying . then i connect my phone with USB cable to connect with Pc Samsung kies but it said Device is not found or Driver not found . its charges when i connect to the pc but USB is not detecting it. i wanted to update it to ICS through Kies but its not connecting . Android version is 2.3.6 . Build no GINGERBREAD.UCKK6. kindly ask me if more info is needed.
ixiabixi said:
i m new to android , i dont know whats root is ? my phone is not rooted. few days back its start s hanging and when i received call it hanged then i had to restart the phone . then instead of shutdown its started restart that was annoying . then i connect my phone with USB cable to connect with Pc Samsung kies but it said Device is not found or Driver not found . its charges when i connect to the pc but USB is not detecting it. i wanted to update it to ICS through Kies but its not connecting . Android version is 2.3.6 . Build no GINGERBREAD.UCKK6. kindly ask me if more info is needed.
Click to expand...
Click to collapse
So wait, you don't know what root is?
(⊙_⊙)
Apparently this phone is the SGH-1777... We've had it wrong this whole time!
Have you tried searching these forums and the official AT&T forums? They might have more info you can use since your phone is stock. That or call their Tech Support.
Good luck!
Clay
Sent from my PINK GS2 using xda app
You need to try reinstalling the drivers for the phone.
Sent from my SAMSUNG-SGH-I777 using Tapatalk 2
Like Phalanx7621 suggested, install/re-install drivers and Kies. If you do have Kies installed on your system, remove it. Then go to Samsung's website, download the latest version, and install into your system. That should take care of your computer not recognized your phone problem. For the random restart problem, it may be a defective battery.
HTH.
ixiabixi said:
i m new to android , i dont know whats root is ? my phone is not rooted. few days back its start s hanging and when i received call it hanged then i had to restart the phone . then instead of shutdown its started restart that was annoying . then i connect my phone with USB cable to connect with Pc Samsung kies but it said Device is not found or Driver not found . its charges when i connect to the pc but USB is not detecting it. i wanted to update it to ICS through Kies but its not connecting . Android version is 2.3.6 . Build no GINGERBREAD.UCKK6. kindly ask me if more info is needed.
Click to expand...
Click to collapse
Make sure you start Kies before you plug the USB to the phone
Call your carrier because if you haven't made any modifications like most of us do then maybe its a problem for them and they might be able to fix it for cheap or get you a new phone since this doesn't sound like its your fault.
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My Phone will not Connect to Kie

Ok so my phone was never Rooted or Hacked in anyway and it had gingerbread the official rom on it.I then plugged it in to samsung kies one day and it said my phone had an update and clicked and installed the update and I went all the way of Ics 4.0.4
BASEBAND VERSION : (I9100XXLQ6)
BUILD NUMBER : (1MM76D.XWLPT) to be more specific.
Now I cannot connect to kies any more but I can use use kies wifi but not the samsung kies please help me solve the problem I have
Re installed / Uninstalled Samsung USB Drivers
Re installed / Uninstalled Samsung Kies
Made sure USB debugging is off
Running Samsung Kies as Admin
Select MTP application to open
What ever I do will not fix my problem does any one have a solution?
Thanks
Mizzeeboy
mizzeeboy said:
Ok so my phone was never Rooted or Hacked in anyway and it had gingerbread the official rom on it.I then plugged it in to samsung kies one day and it said my phone had an update and clicked and installed the update and I went all the way of Ics 4.0.4
BASEBAND VERSION : (I9100XXLQ6)
BUILD NUMBER : (1MM76D.XWLPT) to be more specific.
Now I cannot connect to kies any more but I can use use kies wifi but not the samsung kies please help me solve the problem I have
Re installed / Uninstalled Samsung USB Drivers
Re installed / Uninstalled Samsung Kies
Made sure USB debugging is off
Running Samsung Kies as Admin
Select MTP application to open
What ever I do will not fix my problem does any one have a solution?
Thanks
Mizzeeboy
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Click to collapse
Personally I wouldn't be concerned kies isn't really useful, plenty of threads on here about kies messing phones up. There's nothing you can't do yourself without the need of kies. You've already tried everything I can think of. Does kies itself require updating?
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HANDSY said:
Personally I wouldn't be concerned kies isn't really useful, plenty of threads on here about kies messing phones up. There's nothing you can't do yourself without the need of kies. You've already tried everything I can think of. Does kies itself require updating?
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Click to collapse
nope it does not need an update and i really would like to stay away from odin
Bro don't fear Odin, embrace it. Latest updates sooner, avoid bloatware and no root needed. Never had a problem with it, in fact it saved my phone several times as I'm a flash-a-holic
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