[Q] Kies wont recognise my SII - Galaxy S II Q&A, Help & Troubleshooting

Hi,
I am trying to update my Galaxy S II to the latest firmware but whenever I try to connect it to Kies the PC does not recognise it.
I have downloaded fresh copy of kies from the Samsung site and also got my phone back to factory settings.
The phones shows MTP Application connected and the bar keeps moving but nothing happens on my PC.
Any advise would be helpful.
Thanks

try manual way with odin ? also, it is more safe with odin.
download the latest official firmware, you can look from sammobile website and flash it with odin.
i dont like to upgrade via kies. its downloading also upgrading at the same time. its too risk. let say, in the middle of process suddenly the electricity is down. there is a chance that the broken process can brick your phone.

Had the same problem and the way round which i found was to open kies first and then connect your device and it works.
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Are you running a stock or a custom rom
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and you made a new thread? Because there has never been one about this subject before has there? lol

Related

Kies problem

I downloaded kies of samsung website connected my phone up by usb very easy but recently there has been a update on kies and now i have a problem connecting my phone upto kies or when it does connect its hard to keep the connection between the phone and computer.. I have reinstalled the drivers and everything like it says in troubleshoot but dont know what my next step is.. If anyone can help that wud be great
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SteveO588 said:
I downloaded kies of samsung website connected my phone up by usb very easy but recently there has been a update on kies and now i have a problem connecting my phone upto kies or when it does connect its hard to keep the connection between the phone and computer.. I have reinstalled the drivers and everything like it says in troubleshoot but dont know what my next step is.. If anyone can help that wud be great
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Click to expand...
Click to collapse
Does your phone connect normally via USB to the computer ? completely uninstall and re-install via a fresh download of KIES. Clear your Temp, %Temp% and prefetch folders. Check if the cable is faulty or not. One of these is bound to help you.
I have tried reinstalling keis and done everything i can think of but nothing seems to help. Before the update of kies my phone used to be able to connect via usb like normal ever since the update its all gone to pot
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First of all, I must say that KIES is one of the worst pieces of software I have ever seen. It is buggy and you must hope it will work eventually.
I got one successful with my old phone (galaxy 551) after updating via ODIN first to the correct firmware for my country.
But with my current Galaxy S2 I had to go to the repair center who used ODIN to get the right version on my phone.
I now have made KIES work on my windows 7 machine. I had to install the UK version (not the country version) and used the connection problem wizard to reinstall the drivers. Now it says I have the current version of my firmware.
To go back to your problem. It would help if you post which OS you are on and which version of the firmware you have currently installed ?
Also have you USB error detection off in the settings of your Galaxy S2 ?

[Q] USB jig to still use samsung warranty?

Hi guys im only new here,
Im not sure if i posted this in the right section feel free to move it MODs
Anyway I think i may have bricked my galaxy s2, I get a message that says "Firmware upgrade encountere...." ,after i tried to flash a stock rom back onto the phone after using lite'ning rom for a while, the process failed about half way through, I was using Odin, i can no longer get into recovery mode or clockwork recovery....I can still however get into download mode but my pc wont recognise the device through odin.....
I think it may be bricked
If the phone is bricked could i get a usb jig and reset the binary count to "0" and bring it to my authorised samsung repair shop, would they know i have rooted the phone and would my warranty still be covered?
Thanks for any help guys, i loved this phone and now its useless..
This should go into Q&A.
What stock firmware did you flash exactly? Stock carrier?
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Hi I tried to flash an inscure.tar file, of a stock rom i found on a website i think it was KE7,.... sorry im a complete noob
No worries. That's why XDA is here for you to learn.
So you can get into download mode but Odin doesn't see your device. Seems like the Samsung drivers isn't installed on your computer. Try installing the device drivers manually. And see if Odin recognizes your device then.
EDIT: did you make sure kies wasn't running in the background when you're using ODIN?
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Ok thanks for the help, kies was not running tin the background anyway, can you tell me how to manually install the drivers if possible?
Where can i get a stock firmware for a sgs2 sgh-I777? i loaded ics 4.0.3 and now my speaker and mic dont work during calls. Anyone have and ideas on how to get back to gingerbread? i have search for it and everywhere says it has been removed.
Try uninstalling kies and install again. Once installed plug in your device and see if it downloads the drivers that way.
I'll try and look for the drivers while you do that.
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Spardicus05 said:
Where can i get a stock firmware for a sgs2 sgh-I777? i loaded ics 4.0.3 and now my speaker and mic dont work during calls. Anyone have and ideas on how to get back to gingerbread? i have search for it and everywhere says it has been removed.
Click to expand...
Click to collapse
You'll have better luck in the at&t gs2 forums. You won't find your file here. Sorry
Sent from my GT-I9100 using Tapatalk
Ok i will try that and get back to you
Sounds like a soft brick. I had problems flashing once (work computer was playing up) and it was complaining about needing an emergency firmware recovery in kies but I just re-flashed the rom when I got home and it was all good.
Hopefully it's the same for you.
The thing is I cant reflash because odin wont recognise the device, and i cannot get into recovery mode for a manual flash either :/
android6391 said:
The thing is I cant reflash because odin wont recognise the device, and i cannot get into recovery mode for a manual flash either :/
Click to expand...
Click to collapse
Did you uninstall/reinstall kies?
Here are the the drivers for you to install
http://hotfile.com/dl/109276666/f22355e/SAMSUNG_USB.rar.html
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Im in the process of doing it now, my pc is unbaringly slow, will i try the kies installation first before i try install the drivers you gave me?
Okay i just reinstalled kies there and it did not work, kies did not recognise the device, and it showed the same error message on the screen, i am now downloading the drivers you gave to me, i will report back when i have tried that, thanks again
android6391 said:
Okay i just reinstalled kies there and it did not work, kies did not recognise the device, and it showed the same error message on the screen, i am now downloading the drivers you gave to me, i will report back when i have tried that, thanks again
Click to expand...
Click to collapse
Alright let me know
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Okay i installed the drivers and my computer wont recognise the device in fact, it says "usb device malfunctioned and windows does not recognise it" :/
looks like im outta luck, any other suggestions?
android6391 said:
Okay i installed the drivers and my computer wont recognise the device in fact, it says "usb device malfunctioned and windows does not recognise it" :/
looks like im outta luck, any other suggestions?
Click to expand...
Click to collapse
Hmmm strange. When you're in download mode and you plug into Odin what does it say?
Edit: what version of windows do you have?
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android6391 said:
Okay i installed the drivers and my computer wont recognise the device in fact, it says "usb device malfunctioned and windows does not recognise it" :/
looks like im outta luck, any other suggestions?
Click to expand...
Click to collapse
Try on another Port or Computer ?
sikcool said:
Try on another Port or Computer ?
Click to expand...
Click to collapse
If its possible.
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the galaxy s2 just shows the standard downloading screen with my binary count number etc as it normally would, but odin dosent pick it up, dosent show any sign of contact to the device, even windos says the device is malfunctioned, its an old dell with windows xp

[Q] Not responding

Hi again, i have problem with Kies. When I try to update my phone, something goes wrong... Kies shows theres new update available for my phone but when i click on orange UPDATE button nothing happens. My phone does not go in download mode, kies don't show any notices, installation progress bars, NOTHING!! Just kies don't respond. I already uninstalled and then again installed kies but again the same problem. My phone: Samsung Galaxy S II GT-I9100G with stock rom but custom kernel and laptop with windows 7 home premium x64. Please Help.
krasavchik said:
Hi again, i have problem with Kies. When I try to update my phone, something goes wrong... Kies shows theres new update available for my phone but when i click on orange UPDATE button nothing happens. My phone does not go in download mode, kies don't show any notices, installation progress bars, NOTHING!! Just kies don't respond. I already uninstalled and then again installed kies but again the same problem. My phone: Samsung Galaxy S II GT-I9100G with stock rom but custom kernel and laptop with windows 7 home premium x64. Please Help.
Click to expand...
Click to collapse
Just flash a stock rom through Odin, it does the same job as kies only faster, you can find a stock rom here.

My Phone will not Connect to Kie

Ok so my phone was never Rooted or Hacked in anyway and it had gingerbread the official rom on it.I then plugged it in to samsung kies one day and it said my phone had an update and clicked and installed the update and I went all the way of Ics 4.0.4
BASEBAND VERSION : (I9100XXLQ6)
BUILD NUMBER : (1MM76D.XWLPT) to be more specific.
Now I cannot connect to kies any more but I can use use kies wifi but not the samsung kies please help me solve the problem I have
Re installed / Uninstalled Samsung USB Drivers
Re installed / Uninstalled Samsung Kies
Made sure USB debugging is off
Running Samsung Kies as Admin
Select MTP application to open
What ever I do will not fix my problem does any one have a solution?
Thanks
Mizzeeboy
mizzeeboy said:
Ok so my phone was never Rooted or Hacked in anyway and it had gingerbread the official rom on it.I then plugged it in to samsung kies one day and it said my phone had an update and clicked and installed the update and I went all the way of Ics 4.0.4
BASEBAND VERSION : (I9100XXLQ6)
BUILD NUMBER : (1MM76D.XWLPT) to be more specific.
Now I cannot connect to kies any more but I can use use kies wifi but not the samsung kies please help me solve the problem I have
Re installed / Uninstalled Samsung USB Drivers
Re installed / Uninstalled Samsung Kies
Made sure USB debugging is off
Running Samsung Kies as Admin
Select MTP application to open
What ever I do will not fix my problem does any one have a solution?
Thanks
Mizzeeboy
Click to expand...
Click to collapse
Personally I wouldn't be concerned kies isn't really useful, plenty of threads on here about kies messing phones up. There's nothing you can't do yourself without the need of kies. You've already tried everything I can think of. Does kies itself require updating?
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HANDSY said:
Personally I wouldn't be concerned kies isn't really useful, plenty of threads on here about kies messing phones up. There's nothing you can't do yourself without the need of kies. You've already tried everything I can think of. Does kies itself require updating?
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Click to expand...
Click to collapse
nope it does not need an update and i really would like to stay away from odin
Bro don't fear Odin, embrace it. Latest updates sooner, avoid bloatware and no root needed. Never had a problem with it, in fact it saved my phone several times as I'm a flash-a-holic
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[Q] Flashing 4.3 breaks download mode

I recently updated my I9300 to 4.3. The file I used to flash was obtained from sammobile.com:
TEL-I9300TDUUGNC1-20140418172117
I updated using Odin and all appears to have gone well. The phone is working and reports the correct version, expected baseband etc.
However, since I flashed, I am unable to get Odin to recognize the phone in download any more. The PC does not acknowledge the device was plugged in and no COM boxes light up. In short, the device seems to have the USB port disabled when in download mode now. Odin no longer seems to recognize the device.
Does anyone know why flashing 4.3 might result in Odin no longer recognizing the device?
To avoid clarifying questions:
- I'm using a Samsung original cable. It's the same one I used to flash the device to 4.3 with.
- I've tested this cable with another device, a GS4, which shows up just fine in download mode.
- I've installed the latest Kies.
- I've tried Odin3 v1.85 and v3.07
- I've tried looking at the PC and phone with a stern expression.
I've read that similar issues were solved by using a different lead, as short as possible. Also try another pc.
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Maybe it's of your pc
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If all else fails, mobile odin is your friend, free version in android apps section.
dxppxd said:
If all else fails, mobile odin is your friend, free version in android apps section.
Click to expand...
Click to collapse
Mobile Odin requires a rooted phone, and I don't know any method of rooting a phone without Odin. Are there any methods that allow me to root a phone without first flashing something with the USB cable? Are there any apps that can do it? Perhaps using an update.zip with the stock recovery?
To answer above questions:
- I've tried on another PC
- Can't be PC, because this PC can flash other devices via Odin just fine. This is the only device that is playing up.

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