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Hi All,
ive had my HTC Hero for a month now but ive noticed two things that have recently occured. When i charge my phone i dont see an orange LED anymore!
Also backlight for my buttons on the phone dont work too.. what do i need to do? return the phone to HTC?
Thanks
UPGRADE NOW!!!
It's a software fault in the 1.76* ROM. When you upgrade to the new 2.73* ROM those faults will be gone.
Hello fellow HTC HD2 users,
I have a problem with my HTC HD2 for some time, its in the touchscreen and the problem is that in the beginning my phone sometimes wouldnt respond, random locks, and a weird defect that causes a problem so i cant touch the W key on the onscreen keybord .. on all ROM/RADIO combi ive tried, also on Android builds from my SD.
But today my phone screen is black and frozen it seems, even the bootloader is a black screen, i tryed a new HSPL flash, Radio actualy everything, but it seems that its dead (only backlight lights up).
Now ive read something about older batches of phones that have this problem .. now my brother also has a HTC HD2 but got it later then me, and first thing that i noticed when i wanted to flash his software, was that he already had the 1.66 rom, while mine was with 1.48 out of the box. (ye its software but ..)
I will return it to the store ofcourse. (reflashed stock spl/rom from htc site with sd card method, just 2 days ago )
Anyone know if they will replace my phone for a new one?
Or will they just fit in a new screen?
Or mabye some tips to solve this problem?
Thanks
Tips to help you solve it ? i doubt there is .
But it may be the screen is defected .. did you drop it on the floor or something ?
And since the problem is in Android AND WinMo thenyou should consider a replacement .
Good Luck
I did bring it to the store today, now 3-4 weeks without my HD2 :'(
Anyway, no it never dropped, i always take good care of my phone, expecialy with a big screen as the HD2, it seems that this problem lies in older devices of the HD2.
Btw check this:
http://wmpoweruser.com/strange-htc-hd2-touch-screen-behaviour-is-your-device-affected/
The youtube video shows what i ment in the OP, screen 1 is MY phone, screen 2 is my Brothers phone (not actualy on that vid, but its the same resemblance).
Maybe helping people that have the same problem.
UPDATED:-
A lot of member found that software fix is working. Please read throught the thread.
I found out that a lot of people using Mozart have this problem. And many blame this on software.
But its not. Its hardware problem. I create this thread to solve this once and for all. If your screen is unresponsive after wakeup from sleep, its HTC LCD touch screen problem. Send it back to HTC.
It happened to my HTC Mozart too. I send it back and I got a new HTC Mozart. The screen is super reponsive.
My Mozart is fine, push the power button and immediatly as the screen lights up slide my finger upwards and it unlocked perfectly and responds normally
Although I have had it where I unlock the device and something happens and then the screen doesn't respond. I then just lock it, unlock it and its fine. I say something happens as I really dunno what happens and can't really remember but it was not just a wake up from sleep thing.
That has only happened twice or so.
Thanks KK. I too thought it was software problem. Will send my device to service center after the festive holidays.
i think this is software .Forum in China, many people brush t-mobile's rom, this is no problem .and you can set a screen password key,This problem will be much better
Microsoft officials have told htc this problem
it's a software problem confirm
when you send it back theyll just ship you back a new calibrated screen mozart with the same hardware, becaue when i broungt my mozart to a htc service center in thailand they told me that the factory rom is defected and need to be calibrated, so i let them calibrate the screen for me. After half an hour i got my phone back with super responsive screen. no more lockscreen lag or slide to answer/endcall problem
edt*
some of my friends fixed it by flashinh a new rom
Ouykung said:
it's a software problem confirm
when you send it back theyll just ship you back a new calibrated screen mozart with the same hardware, becaue when i broungt my mozart to a htc service center in thailand they told me that the factory rom is defected and need to be calibrated, so i let them calibrate the screen for me. After half an hour i got my phone back with super responsive screen. no more lockscreen lag or slide to answer/endcall problem
edt*
some of my friends fixed it by flashinh a new rom
Click to expand...
Click to collapse
I had an HTC 7 Mozart from T-Mobile DE but it kept restarting itself with T-Mobile ROM or with Europe ROM. So i send it to HTC for repair. They sent me a new Mozart with the latest T-Mobile ROM and i even upgraded the HTC Update in Zune but the left side of screen is unresponsive and it affects all the screen to. I then flashed the Europe ROM, even updated to Mango RTM, made a reset, but the problem remains and i'm going to have to send it to HTC again.
If its a bad screen calibration or not, its HTC fault and hardware fault, not software. I haven't been able to solve this with any ROM or software upgrade or reset. It's definatly a hardware/HTC issue.
op you are wrong
how is it a hardware problem if its solved after flashing the stock rom back on?
it happened 2 times on mine with debranded roms
and dissapeared each time after flashing tmo_de back on
now im on official tmo_de nodo, if it returns, i will probably sell it
mariu$ said:
op you are wrong
how is it a hardware problem if its solved after flashing the stock rom back on?
it happened 2 times on mine with debranded roms
and dissapeared each time after flashing tmo_de back on
now im on official tmo_de nodo, if it returns, i will probably sell it
Click to expand...
Click to collapse
Hi! I think u are right, so I'm trying to find an unbranded rom for my phone that is compatible with Italy.
Can u help me to find one ?
it was a hardware issue for my device... they replaced the LCD and i have not had any problems. my only beef is that i had to send mine back to Australia for repair; it took 6 months before my device was returned to me!
mariu$ said:
op you are wrong
how is it a hardware problem if its solved after flashing the stock rom back on?
it happened 2 times on mine with debranded roms
and dissapeared each time after flashing tmo_de back on
now im on official tmo_de nodo, if it returns, i will probably sell it
Click to expand...
Click to collapse
Maybe it has to do with some devices, but i received my HTC Mozart from Tmob de with nodo with this issue. I unbranded to an Europe rom and the problem remained. I even went to Mango RTM and the problem is always there.
Lastly so i can send the phone to Tmob de again and use the warranty i reflashed to latest tmob de ROM (1.32) and checked: the problem is there. I even got the HTC update on Zune but nothing solved my problem.
So my issue is definitely a hardware problem... This is a new device HTC send me, because the 1st one kept restarting, this one has the touch screen problem and i hope the 3rd one will be ok!!
I have 2 major issues about HTC support care:
1- If i bought a phone on Germany i cant use the warranty in Portugal - it has to be on Germany! This is very annoying
2- Since the launch, none of the HTC phones with WP7 can send nor receive MMS messages on TMN network from Portugal. Other networks work fine, and other WP7 phones also work fine. This has something to do with a bad configuration that HTC Connection Setup makes on the phone for the TMN network. They know this issue since day one and almost a year later they haven't been able to solve it, despite several updates the HTC Connection Setup had!! Incredible!
i have the same problme i think i should wait for the mango update to see if the problme remains before sending it back
little update here
as i said reflashing it fixes the problem, but only for the moment
i can absolutely guarantee that after reflash, 10 days ago i could unlock the phone by dragging the wallpaper , starting from the minute number going to the top,
NOW, 10 days later and after nodo update- not sure if it matters, it wont unlock unless i do it on the edges of the screen
time to buy another phone,
too bad because i really liked wp7, simple and functional(mango that is) nodo is for the year 2008
looking for a unibody phone, probably desire s
another update, now for the second half of the day my phone works fine, after putting it on sale...
this is what i did after i last saw the problem
1. started music, didnt play it
2. switched on data connection and 3g -started internet
3. switched them off
stayed in pocket of cloth pants
4. took a call 1 failed unlock
5. tried some more unlocks
6. internet on 3g on internet, stayed on wooden bench then youtube and played sata launch, internet off
stayed in pocket
7. switch on data connection and 3g, browse internet
8. played games: sata launch and fastball 2
took 2 calls, unlock worked
left internet and 3g on
now after ~5 hours left alone on leather wallet it works flawlessly every time
i mentioned the surroundings because i thought it had connection with static energy, grounding
so here it is, my guess is 3g on but i cant explain it
i will leave it on
ill tell you more, if its normal from now on im not selling it
Sent my Mozart last Friday and got it back this afternoon. The Service Center reflashed the ROM. After 6 hours the lock screen is still working good.
Was informed by them that they already have Mango 7720 final release and testing it. Release date is yet to be confirmed.
I had this problem and after updating the HTC firmware it almost never happens. So I bet this is a HTC firmware problem.
not only htc
i heard it happened on omnia also
mine works as it should
im happy
After applying the new firmware included with the leaked 7720 Mango ROM, I have not had this problem once
The only solution that worked for me, is installing this rom:
RUU_Mozart_TMO_DE_1.28.111.03_5.52.09.16_22.33a.50 _RELEASE from
http://forum.xda-developers.com/showthread.php?t=857561
After that, i installed the available updates through Zune, all works smoothly now.
I have this rom for months, everything is ok, so it s NOT a hardware problem.
ioannis66 said:
The only solution that worked for me, is installing this rom:
RUU_Mozart_TMO_DE_1.28.111.03_5.52.09.16_22.33a.50 _RELEASE from
http://forum.xda-developers.com/showthread.php?t=857561
After that, i installed the available updates through Zune, all works smoothly now.
I have this rom for months, everything is ok, so it s NOT a hardware problem.
Click to expand...
Click to collapse
If you need certain ROM only your touchscreen can work, it IS hardware problem. Means the touchscreen is very flaky.
The touchscreen supposed to work especially with official ROM. And supposed to work with any ROM.
It just means your touchscreen is bordering failure. I wouldn't want to keep the touchscreen if I were you....
I mean, if a customer who is not so inclined to flash their phone, if they change the phone hardware to a new one with official ROM without touchscreen problem, it will just mean it is HARDWARE problem.
HTC firmware no problem. I'm using HTC firmware fine thank you.
"If you need certain ROM only your touchscreen can work, it IS hardware problem."
I have to say that i strongly disagree with your statement.
It is not just a certain ROM, it is the stock ROM.
When i bought my Mozart the screen worked perfectly.
I flashed new ROMs for a couple of times and i saw the screen had problems.
Then i reverted back to the stock ROM RUU_Mozart_TMO_DE_1.28.111.03_5.52.09.16_22.33a.50 _RELEASE and everything works perfectly.
If someone has a responsiveness problem with the stock ROM, then it might be a hardware problem.
hello friends. this is my first post because i got a problem with my xperia mini pro.
i have to tell you it from the beginning because i think it is important to understand where is the problem. it was about some moths ago when i had problems when my phone was in standby and someone called me, it happened sometimes that my touch screen didnt responded and i couldnt take that call and had to restart phone. after restart it was ok. it didnt happen so often but with tim (i think another month) i happened maybe once every day. and maybe a month after that i first got stuck during i was doing something in my phone - not in locked state. sometimes didnt helped even one restart so i had to remove battery for a while but after that it was fine. at least for a while. i think that problems with touchscreen (or maybe better with digitizer) happened almost every day. i tried also reflash some custom rom i used before but it didnt help. so it got into state when touchscreen stopped working and i was very happy when it started to work for a while. it happed sometimes after factory reset in android service menu and once after many times reflash of rom and kernel but only till next restart. i also locked bootloader and gave there stock rom and many times reflashed stock rom but nothing helped now.
Lets say i also tried some advices in that that tutorial about 10 different way to repair bricked touchscreen. but i am not sure if it is actually hardware or software issue. it is very important to aim my effort. i dont know if i shouldnt buy some whole touchscreen+lcdf or just digitizer for sk17i on ebay or on the other hand try to solve software issue and reflash, restart, reset bricked touchscreen.
i dont have much experience like some guy in mobile phone service. in my mobile service they told me it is hardware issue and they will repaire it but it is very expensive from them. but i dont believe that guys at all so i write here.
My phone is after the warranty so i got an idea to buy sopme used sk17i with a warranty, change display with mine and give it into the mobile phone service where they will change the touchscreen for free and i could sell that both phones after that. i dont want that xperia anymore. but this can only work if it a hardware problem
so what do you think guys?
thanks for your advices
hackoffon said:
hello friends. this is my first post because i got a problem with my xperia mini pro.
i have to tell you it from the beginning because i think it is important to understand where is the problem. it was about some moths ago when i had problems when my phone was in standby and someone called me, it happened sometimes that my touch screen didnt responded and i couldnt take that call and had to restart phone. after restart it was ok. it didnt happen so often but with tim (i think another month) i happened maybe once every day. and maybe a month after that i first got stuck during i was doing something in my phone - not in locked state. sometimes didnt helped even one restart so i had to remove battery for a while but after that it was fine. at least for a while. i think that problems with touchscreen (or maybe better with digitizer) happened almost every day. i tried also reflash some custom rom i used before but it didnt help. so it got into state when touchscreen stopped working and i was very happy when it started to work for a while. it happed sometimes after factory reset in android service menu and once after many times reflash of rom and kernel but only till next restart. i also locked bootloader and gave there stock rom and many times reflashed stock rom but nothing helped now.
Lets say i also tried some advices in that that tutorial about 10 different way to repair bricked touchscreen. but i am not sure if it is actually hardware or software issue. it is very important to aim my effort. i dont know if i shouldnt buy some whole touchscreen+lcdf or just digitizer for sk17i on ebay or on the other hand try to solve software issue and reflash, restart, reset bricked touchscreen.
i dont have much experience like some guy in mobile phone service. in my mobile service they told me it is hardware issue and they will repaire it but it is very expensive from them. but i dont believe that guys at all so i write here.
My phone is after the warranty so i got an idea to buy sopme used sk17i with a warranty, change display with mine and give it into the mobile phone service where they will change the touchscreen for free and i could sell that both phones after that. i dont want that xperia anymore. but this can only work if it a hardware problem
so what do you think guys?
thanks for your advices
Click to expand...
Click to collapse
If you did a clean flash with stock rom & that didn't helped than its an hardware problem!
But you are luck if your touch is miss calibrated or its an overheating issue.
Do your mini's soft buttons starts pressing itself?
Go have a look here
[solved]
i solved it with new lcd + digitizer from ebay and made some manual assembly. my phone now works great, so i suppose problem was caused by hardware
Touch not working
After installing ultimate HD 5.0 version on my SK17i (Mango) device..
So i installed CM 10.1 kernel and cm-10-20130929-NIGHTLY-mango ROM but still the touch is not working.....
Help me i tried switching to back to stock ICS but nothing is working now..
The only solution that work for me
Flash stock kernel
install zeally cream with device as Active
after touch starts but keyboard don't work but for that another keyboard zip is available http://forum.xda-developers.com/show....php?t=1690889
but i am still looking for TOUCH WORKING on my stock rom or in any other rom as it works only in the zeally cream as i mentioned above ..
help me to make touch work in CM version or in STOCK
My device
Xperia Mini Pro (SK17i)
Hi guys, I need your help please: I am using a HTC HD2 with WM6.5 stock ROM (RUU_Leo_S_hTC_Asia_WWE_3.14.707.3_Radio_15.42.50.11U_2.15.50.14_LEO_S_Ship.exe) and nearly everytime I disconnect the battery the clock and date are jumping to another random value, sometimes even a week or two before the current date, time as well to any possible value.
Disconnecting the battery is unavoidable since the phone is sometimes completely freezing with black screen during a call and I cannot stop it in any other way but by disconnecting the battery. This might happen even once in 3 to 5 days. Besides that horrible locking, setting again the date and time is quite unpleasant.
As experiment I have removed the sim, powwered off the phone and the date and time stayed correct even after several days.
Anybody else having the same problem with clock and date while removing the battery?
Any solution somebody can share with me, please?
Thank you!
Hi There My Friend
axelTP2 said:
Hi guys, I need your help please: I am using a HTC HD2 with WM6.5 stock ROM (RUU_Leo_S_hTC_Asia_WWE_3.14.707.3_Radio_15.42.50.11U_2.15.50.14_LEO_S_Ship.exe) and nearly everytime I disconnect the battery the clock and date are jumping to another random value, sometimes even a week or two before the current date, time as well to any possible value.
Disconnecting the battery is unavoidable since the phone is sometimes completely freezing with black screen during a call and I cannot stop it in any other way but by disconnecting the battery. This might happen even once in 3 to 5 days. Besides that horrible locking, setting again the date and time is quite unpleasant.
As experiment I have removed the sim, powwered off the phone and the date and time stayed correct even after several days.
Anybody else having the same problem with clock and date while removing the battery?
Any solution somebody can share with me, please?
Thank you!
Click to expand...
Click to collapse
My friend Maybe The Problem Is Related To HD2's Board Which Doesn't Have BIOS CLOCK Battery To Save Date And Time But You Can Try Android Or WPH Or Other Windows Mobile ROMs Like Energy / Artemis and etc. That May Help Avoid Freezes ... :laugh:
With Best Wishes
Hitman1376
The problem is that the internal tiny battery is dead so when you pull out the battery you reset the clock and even the date to original state. The problem with the call stuck can be solved very easily, just flash a newest Stock WM 6.5.2. But I will suggest to install Android and you will revive the HD2 and you do not believe what you can do again with you phone. Sorry to say but I can't believe you stay on WM6.5 this days, WM6.5 die long time ago.
Thank you guys for answering me.
What tiny bios battery are you talking about, this is a phone not a PC??? I've never heard on any smartphone about coin battery!!!
OK, I might be interested to try the Energy ROM, if you think that it will solve the problem, but what is exactly the element that will repair the bug that I am talking about? Which means anyway at the end of the day that this is a software (ROM) problem and not a hardware problem.
I have to stay with WM for certain compatibility issues, but I use the phone only for voice calls, SMS and mail, what else do I need a phone with small screen for? For the other things I have the Android tablet, I own also an Android new phone, so that's why I intend to keep WM6.5x on my HD2, it does the job.
And nobody answered if meeting the same problem on his WM6.5 HD2 phone. Is this a wellknown native HD2 problem?
Thanks again......
My friend, HD2 it a hell old device dinosaur with prehistoric hardware. Already the device have 5 years from the first release. All recent phones have a tiny battery inside to keep up clock and date and it's normal after all this years a kind of battery like that can die. Search before post.
Also your OS is compromise so if you format the phone and install new Rom this will fix and help the phone to work properely so you will not have freezings and yes is not hardware related. For the end is not a native problem, is random and for such a old phone is normal to have some problems.
eclyptos said:
My friend, HD2 it a hell old device dinosaur with prehistoric hardware. Already the device have 5 years from the first release. All recent phones have a tiny battery inside to keep up clock and date and it's normal after all this years a kind of battery like that can die. Search before post.
Also your OS is compromise so if you format the phone and install new Rom this will fix and help the phone to work properely so you will not have freezings and yes is not hardware related. For the end is not a native problem, is random and for such a old phone is normal to have some problems.
Click to expand...
Click to collapse
Thank you eclyptos! I take it that the photo is of an opened HD2.
If so, the solution to my clock & date problem is to replace that battery with a new one, isn't it? That is if not hard-soldered on the board. Is this an easy to find battery? I will open my HD2 one of these days. So far for the battery.
As for the freezing, the solution is to flash again the ROM, preferable a customized ROM, right?
Thank you again!
you could first try changing radio version as 2.15.50.14 (test one from my signature) was known to cause call drops & hanging in some roms including original released nbh updates.
if radio does not resolve it then going to latest HTC rom or a good custom rom should resolve it. Energy is good, I use an older Energy build as better compatibility to software we use, CleanEX is another good custom rom worth looking at.
All links including 2 links to older solid performing energy roms & the thread main links can be found in the HD2 Wiki
As for the time issue, if not resetting completely to original date when device was new it could be a bug as a few roms had this issue (even energy custom rom does), is also possible the time battery on mainboard is dead but have 7+ year old htc devices that still work fine so would suggest checking the cell for power reading with a good multimeter. Although if you get a good solid WM rom the time issue will not be a burden as will hardly if ever need pull battery & battery pulling should be a last resort only used if pushing & holding the soft reset pin fails to restart the device.
Well
axelTP2 said:
Thank you eclyptos! I take it that the photo is of an opened HD2.
If so, the solution to my clock & date problem is to replace that battery with a new one, isn't it? That is if not hard-soldered on the board. Is this an easy to find battery? I will open my HD2 one of these days. So far for the battery.
As for the freezing, the solution is to flash again the ROM, preferable a customized ROM, right?
Thank you again!
Click to expand...
Click to collapse
My friend ... Replacing the battery isn't an easy task you know ? It deals with the phone's sensitive motherboard ... so I don't recommend to replace it yourself ... just prevent having freezes by switching the ROM ... ( Thats the best way )
With Best Wishes
Hitman1376
hitman1376 said:
My friend ... Replacing the battery isn't an easy task you know ? It deals with the phone's sensitive motherboard ... so I don't recommend to replace it yourself ... just prevent having freezes by switching the ROM ... ( Thats the best way )
Click to expand...
Click to collapse
Yes, is true. You will never find the battery to replace yours, first of all, second the battery is welded to mainboard.
axelTP2 said:
Disconnecting the battery is unavoidable since the phone is sometimes completely freezing with black screen during a call and I cannot stop it in any other way but by disconnecting the battery.
Click to expand...
Click to collapse
Below the battery cover there is a little reset button which reboots the phone. Use this instead of pulling the battery. Don't use a sharp object (damage), nor a pen or pencil (frequent use can cause build up of deposits). Pulling the battery and replacing frequently can bend the battery pins.
Hope this helps
Edit; oops, Mister B has already mentioned this, i missed it first reading.