Hi guys, I need your help please: I am using a HTC HD2 with WM6.5 stock ROM (RUU_Leo_S_hTC_Asia_WWE_3.14.707.3_Radio_15.42.50.11U_2.15.50.14_LEO_S_Ship.exe) and nearly everytime I disconnect the battery the clock and date are jumping to another random value, sometimes even a week or two before the current date, time as well to any possible value.
Disconnecting the battery is unavoidable since the phone is sometimes completely freezing with black screen during a call and I cannot stop it in any other way but by disconnecting the battery. This might happen even once in 3 to 5 days. Besides that horrible locking, setting again the date and time is quite unpleasant.
As experiment I have removed the sim, powwered off the phone and the date and time stayed correct even after several days.
Anybody else having the same problem with clock and date while removing the battery?
Any solution somebody can share with me, please?
Thank you!
Hi There My Friend
axelTP2 said:
Hi guys, I need your help please: I am using a HTC HD2 with WM6.5 stock ROM (RUU_Leo_S_hTC_Asia_WWE_3.14.707.3_Radio_15.42.50.11U_2.15.50.14_LEO_S_Ship.exe) and nearly everytime I disconnect the battery the clock and date are jumping to another random value, sometimes even a week or two before the current date, time as well to any possible value.
Disconnecting the battery is unavoidable since the phone is sometimes completely freezing with black screen during a call and I cannot stop it in any other way but by disconnecting the battery. This might happen even once in 3 to 5 days. Besides that horrible locking, setting again the date and time is quite unpleasant.
As experiment I have removed the sim, powwered off the phone and the date and time stayed correct even after several days.
Anybody else having the same problem with clock and date while removing the battery?
Any solution somebody can share with me, please?
Thank you!
Click to expand...
Click to collapse
My friend Maybe The Problem Is Related To HD2's Board Which Doesn't Have BIOS CLOCK Battery To Save Date And Time But You Can Try Android Or WPH Or Other Windows Mobile ROMs Like Energy / Artemis and etc. That May Help Avoid Freezes ... :laugh:
With Best Wishes
Hitman1376
The problem is that the internal tiny battery is dead so when you pull out the battery you reset the clock and even the date to original state. The problem with the call stuck can be solved very easily, just flash a newest Stock WM 6.5.2. But I will suggest to install Android and you will revive the HD2 and you do not believe what you can do again with you phone. Sorry to say but I can't believe you stay on WM6.5 this days, WM6.5 die long time ago.
Thank you guys for answering me.
What tiny bios battery are you talking about, this is a phone not a PC??? I've never heard on any smartphone about coin battery!!!
OK, I might be interested to try the Energy ROM, if you think that it will solve the problem, but what is exactly the element that will repair the bug that I am talking about? Which means anyway at the end of the day that this is a software (ROM) problem and not a hardware problem.
I have to stay with WM for certain compatibility issues, but I use the phone only for voice calls, SMS and mail, what else do I need a phone with small screen for? For the other things I have the Android tablet, I own also an Android new phone, so that's why I intend to keep WM6.5x on my HD2, it does the job.
And nobody answered if meeting the same problem on his WM6.5 HD2 phone. Is this a wellknown native HD2 problem?
Thanks again......
My friend, HD2 it a hell old device dinosaur with prehistoric hardware. Already the device have 5 years from the first release. All recent phones have a tiny battery inside to keep up clock and date and it's normal after all this years a kind of battery like that can die. Search before post.
Also your OS is compromise so if you format the phone and install new Rom this will fix and help the phone to work properely so you will not have freezings and yes is not hardware related. For the end is not a native problem, is random and for such a old phone is normal to have some problems.
eclyptos said:
My friend, HD2 it a hell old device dinosaur with prehistoric hardware. Already the device have 5 years from the first release. All recent phones have a tiny battery inside to keep up clock and date and it's normal after all this years a kind of battery like that can die. Search before post.
Also your OS is compromise so if you format the phone and install new Rom this will fix and help the phone to work properely so you will not have freezings and yes is not hardware related. For the end is not a native problem, is random and for such a old phone is normal to have some problems.
Click to expand...
Click to collapse
Thank you eclyptos! I take it that the photo is of an opened HD2.
If so, the solution to my clock & date problem is to replace that battery with a new one, isn't it? That is if not hard-soldered on the board. Is this an easy to find battery? I will open my HD2 one of these days. So far for the battery.
As for the freezing, the solution is to flash again the ROM, preferable a customized ROM, right?
Thank you again!
you could first try changing radio version as 2.15.50.14 (test one from my signature) was known to cause call drops & hanging in some roms including original released nbh updates.
if radio does not resolve it then going to latest HTC rom or a good custom rom should resolve it. Energy is good, I use an older Energy build as better compatibility to software we use, CleanEX is another good custom rom worth looking at.
All links including 2 links to older solid performing energy roms & the thread main links can be found in the HD2 Wiki
As for the time issue, if not resetting completely to original date when device was new it could be a bug as a few roms had this issue (even energy custom rom does), is also possible the time battery on mainboard is dead but have 7+ year old htc devices that still work fine so would suggest checking the cell for power reading with a good multimeter. Although if you get a good solid WM rom the time issue will not be a burden as will hardly if ever need pull battery & battery pulling should be a last resort only used if pushing & holding the soft reset pin fails to restart the device.
Well
axelTP2 said:
Thank you eclyptos! I take it that the photo is of an opened HD2.
If so, the solution to my clock & date problem is to replace that battery with a new one, isn't it? That is if not hard-soldered on the board. Is this an easy to find battery? I will open my HD2 one of these days. So far for the battery.
As for the freezing, the solution is to flash again the ROM, preferable a customized ROM, right?
Thank you again!
Click to expand...
Click to collapse
My friend ... Replacing the battery isn't an easy task you know ? It deals with the phone's sensitive motherboard ... so I don't recommend to replace it yourself ... just prevent having freezes by switching the ROM ... ( Thats the best way )
With Best Wishes
Hitman1376
hitman1376 said:
My friend ... Replacing the battery isn't an easy task you know ? It deals with the phone's sensitive motherboard ... so I don't recommend to replace it yourself ... just prevent having freezes by switching the ROM ... ( Thats the best way )
Click to expand...
Click to collapse
Yes, is true. You will never find the battery to replace yours, first of all, second the battery is welded to mainboard.
axelTP2 said:
Disconnecting the battery is unavoidable since the phone is sometimes completely freezing with black screen during a call and I cannot stop it in any other way but by disconnecting the battery.
Click to expand...
Click to collapse
Below the battery cover there is a little reset button which reboots the phone. Use this instead of pulling the battery. Don't use a sharp object (damage), nor a pen or pencil (frequent use can cause build up of deposits). Pulling the battery and replacing frequently can bend the battery pins.
Hope this helps
Edit; oops, Mister B has already mentioned this, i missed it first reading.
Related
Every time I reset or turn on my fone after shutting down, it will stuck at the logo boot up. It wasn't like that when I first bought the fone. Now it's getting worse and worse since the issue happens so frequently.
I have to take out the battery and put it back, then wait for about 3 to 5 mn before I turn the phone on.Then it would boot up as usual.
Is there anyone facing the same issue as I am? Any suggestion guys?
Are you experiencing excessive heat when this occurs? Also, can you give more info such as: does this happen only after recent charging or does it ever happen when the phone has been turned off for a long time? Was there any recent apps you installed or ROM changes when this started happening? Was there any potential damage done to the phone -dropped it, got it wet, or microwaved
When you say frequently, does that mean every time you restart? every other time? every five times?
Lastly, do you have any other issues/symptoms other than freezing at startup? Does the phone ever freeze during normal use?
i'd suggest you do a hard reset of your phone (hold down both vol up and vol down keys while powering on/resetting). that should fix the problem. if the problem still persists, it's probably some hardware faults.
Me too
My HD2 just started doing this too. It was fine for 7 weeks I have owned it. However, as described in this by OP, when doing soft reset would it would also get stuck on bootup logo. I'd have to remove the battery for a few minutes before it would bootup.
However, my HD2 also crashes and upon reboot then get stuck on bootup logo. It appears to crashes randomly eg not with any particular program or action.
I figured it was software issue so did hard reset. This worked fine. After hard reset the only software I loaded were Total Commander and Cookie Editor.
After Cookie Editor install I did soft reset and it got stuck on bootup logo. : (
So I did another hard reset but it hung up again upon reboot on bootup logo.
This appears to be a hardware issue. But has anyone else had same issue?
T-Mobile HD2
Stock ROM
Purchased July 6 2010 from Expansys
yes i am experiencing the same problem and i have uploded a video on youtube showing this! Yes my phone heats up when this happens..
Hi. I got this problem for quite sometime and am so used to taking out and putting back and taking out and putting back the batt.
But now I have another prob: my ringtone suddenly went soft and I now have to keep myself alert all the time to see if there's any incoming call or SMS.
I would like to do a hard reset but the question is: will it set my phone back to the stock ROM or still retain the updated version - 1.66.707.1?
Thanks in advance.
Stormrider75 said:
Hi. I got this problem for quite sometime and am so used to taking out and putting back and taking out and putting back the batt.
But now I have another prob: my ringtone suddenly went soft and I now have to keep myself alert all the time to see if there's any incoming call or SMS.
I would like to do a hard reset but the question is: will it set my phone back to the stock ROM or still retain the updated version - 1.66.707.1?
Thanks in advance.
Click to expand...
Click to collapse
It will retain whatever rom you are using
Htc Hd2 vodafone UK
HD2 issue
After some more searching it appears this is not uncommon for HD2. Its not clear to me if it is specific to T-Mobile HD2 or HD2 in general.
It appears to be a hardware issue. Although that is not 100% clear either. I find it hard to distinguish what some people report as 'freezing' which i believe is different to the issue described in this post which is 'hanging up' or 'getting stuck' on boot up screen - in my case it is the T-Mobile 'stick together' pink and white screen/logo.
(The 'freezing' issue that i believe is different to this 'getting stuck on bootup logo' issue appeared to have been resolved iwth new T-Mobile ROM - and I never experienced it on my HD2).
The resolution for getting stuck on bootup screen issue described here appears to have been to exchange HD2 (although some people exchanged up to 6 times and keep getting same issue!)
I think it is important to note that my HD2 performed fine for 7 weeks with lots of soft resets, hard resets, and lots of software installs (though no ROM reflashing) but within last week or so, start crashing randomly, then upon reboot get stuck on bootup screen/logo. This also became more frequent as time progressed. After doing hard reboot, the issue is now acute, eg it gets stuck on every reboot, and crashes more often.
This leads me to think some hardware has failed or degraded and is getting worse, maybe a connection/soldering etc?
However, is there any possibility that a ROM could 'degrade'? Can a ROM have a setting that is modifiable? (I know it is 'read only memory' but is it really?)
Anyways, love to hear from others on this issue.
Same problem here. Bought my HD2 in june. Cooked my own rom with Chucky's kitchen. Flashed different radios, hard resets, task 29 etc. Absolutely no problem. Worked fine for several weeks. But sometime it begun to freeze, auto resets, stuck at boot logo. It was getting worse. Even flashing stock rom it hungs at boot logo.
Now my HD2 is out for repair. Now waiting for returning. Hope they will change the motherboard.
several people have had their motherboards replaced and that has seemed to fix it for them. You'll probably have to fight with htc or your carrier, but should be able to get it replaced.
Hi guys. Another question:
I'm considering doing a hard reset. How do I store my messages before doing it? I can't seem to locate the folder that keeps all my messages.
TIA.
HD2 is an odd one
Thanks for replies. I really don't want to send it in .. but it will probably be the only way to resolve the issue. It will cost me courier there and back, and $20 'triage' fee .. total cost to me will be ~$100 just to have them look at it. Price of doing business I guess.
Anyways, I realized that one of my issues was that it was crashing when syncing. A little digging reveals that HTC Sense does something to all contacts when syncing first time putting a bit of html in contact notes field (weird but it is true .. its their way of reminding you bought an HTC phone?) So once I got it up and running, I disabled Sense and syncing went fine, no crashing.
(Btw, Sense also appears to do something with SMS msgs too so if you have lots it crashes on due to this reason too).
However, even with plain Jane MS today screen (eg not using Sense) it still crashed once on sync and again when listening to radio. Both times had to remove battery for few minutes before it would reboot without getting stuck at bootup logo.
But so far it seemed to be working 'better' without using Sense.
So, I re-enabled Sense to see what would happen and over a day it has crashed twice. I am going to see how it behaves for few days before sending it in as RMA repair.
Still, important point is that it was ok for 7 weeks, and then started crashing, more and more, even after hard reset, though some of issues may have been due to Sense (which is reported by many users).
It is still not a 'normal' thing for a $700 consumer device to have such erratic behaviour. So, given others have exchanged crashing handsets for new handset that has no issues points to underlying hardware issues as suggested above eg motherboard.
As comparison I also have HTC Diamond 2 which has been rock solid for 2 years of continuous use even with lots of software install, tweaking, reg hacks, etc.
Stormrider75 said:
Hi guys. Another question:
I'm considering doing a hard reset. How do I store my messages before doing it? I can't seem to locate the folder that keeps all my messages.
TIA.
Click to expand...
Click to collapse
I don't text a lot so i just hard reset without saving .. but do a quick search on on XDA for SMS backup or PIM backup .. during my searches I am sure i have seen a couple of utilities that do what you want.
genoki said:
I don't text a lot so i just hard reset without saving .. but do a quick search on on XDA for SMS backup or PIM backup .. during my searches I am sure i have seen a couple of utilities that do what you want.
Click to expand...
Click to collapse
Thanks. Btw I read before we can actually 'disable' Sense.
How do we do that?
Sense - go to Today
Go to Start - Settings
- iI you see the black HTC Settings (has 'Personalize' on top of items) then go to Menu and select 'All Settings' (this will show Windows Mobile's Settings. HTC Sense 'Settings' doesn't everything Windows Mobile Settings has or shows it differently)
- Select 'Today'
- Select the 'Items' tab in Today
- Check 'Windows Default' and click OK in top right.
This will 'swap' out HTC Sense 'today' with Windows Mobile standard Today screen and voila you will have 'disabled' HTC Sense and you are back to using Microsoft's Windows Mobile 6.5 version of Sense (not anywhere near as useful or neat-o to look at but hey they are pretty happy with it )
genoki said:
However, even with plain Jane MS today screen (eg not using Sense) it still crashed once on sync and again when listening to radio. Both times had to remove battery for few minutes before it would reboot without getting stuck at bootup logo.
But so far it seemed to be working 'better' without using Sense.
So, I re-enabled Sense to see what would happen and over a day it has crashed twice. I am going to see how it behaves for few days before sending it in as RMA repair.
Click to expand...
Click to collapse
Just by disabling Sense is not going to make it work. I had this problem with my HD2 also and without using Sense it seemed to be working (there were fewer crashes), but only for few days. My HD2 was getting worse day by day - it was not crashing only if it was not touched (it was crashing just cycling between Sense tabs or by initiating a call).
At repair center they told me (after three weeks of waiting) that the motherboard must to be changed.
Is it possible to damage it by flashing custom ROMs?
For me, this problem appeared after just one month of usage. I was flashed some custom ROMs.
Now, I have a new HD2 but I'm affraid to flash a custom ROM (at least in the near future).
I have my HD2 back. Took me 2 weeks, the repair center changed the motherboard and got an new IMEI.
Now all is working, no more stuck at bootlogo.
But i'm on stock rom (1.66) with 2.07 radio. No way to run Android with this radio. Hmm...
axman79 said:
Is it possible to damage it by flashing custom ROMs?
For me, this problem appeared after just one month of usage. I was flashed some custom ROMs.
Now, I have a new HD2 but I'm affraid to flash a custom ROM (at least in the near future).
Click to expand...
Click to collapse
I'm afraid as well to flash any custom rom now. For Android i need to HSPL and flash a 2.08 radio or greater to use it. But i'm stick on stock rom for sure.
I want to know as well if it possible to damage it by flashing customs roms ?
As i stated earlier, i flashed plenty of roms, doing task 29 etc., in the end stuck on bootlogo.
Thanks for the feedback on your repairs axman79 and Kalip. Btw, aside from courier cost there and back, did you have to pay the $30 'triage' fee or whatever they call it? Also, did they challenge your observations at all or did they just replace motherboard without question?
Yah, disabling Sense hasn't stopped my HD2 from crashing eith. Without using Sense it crashed several times while using Opera and more than a few times while syncing over the past three days. Also, it still gets stuck on reboot often, requiring battery to be removed for few minutes before rebooting.
So, guess I will send my HD2 in for RMA repair too (and wait for up to 3 weeks) and hope I get a functioning device in return.
Interesting though I didn't flash my HD2 but it went from 'good' to 'bad' in similar way that your two HD2's. From reading other posts around here on XDA and elsewhere it appears that HD2 motherboards fail with surprising frequency and for variety of reasons.
Would be nice to know if HD2 motherboards are unusually delicate and something physically breaks, or if there is some electrical operation, eg charging it on USB or unusual combination of button pushes that shorts something out?
The fact that battery has to be removed for few minutes in order to get thing to reboot hints that something requires charge to dissipate eg a component somehow 'locks up' which causes crash, and needs to be discharged by removing battery?
genoki said:
Thanks for the feedback on your repairs axman79 and Kalip. Btw, aside from courier cost there and back, did you have to pay the $30 'triage' fee or whatever they call it? Also, did they challenge your observations at all or did they just replace motherboard without question?
Click to expand...
Click to collapse
Was flashing stock rom with stock SPL, was at the shop where i bought it and they send it. I told them it stucks at bootlogo. Repair center changed motherboard without any question. Cost me nothing.
genoki said:
Also, it still gets stuck on reboot often, requiring battery to be removed for few minutes before rebooting.
Click to expand...
Click to collapse
Ja ja, same here.
genoki said:
So, guess I will send my HD2 in for RMA repair too (and wait for up to 3 weeks) and hope I get a functioning device in return.
Click to expand...
Click to collapse
Yes you will, but dont forget to flash back stock rom regarding SPL !
genoki said:
Interesting though I didn't flash my HD2 but it went from 'good' to 'bad' in similar way that your two HD2's. From reading other posts around here on XDA and elsewhere it appears that HD2 motherboards fail with surprising frequency and for variety of reasons.
Would be nice to know if HD2 motherboards are unusually delicate and something physically breaks, or if there is some electrical operation, eg charging it on USB or unusual combination of button pushes that shorts something out?
The fact that battery has to be removed for few minutes in order to get thing to reboot hints that something requires charge to dissipate eg a component somehow 'locks up' which causes crash, and needs to be discharged by removing battery?
Click to expand...
Click to collapse
I want to know as well !
hey guys. I am so glad I found this post! I have exact same issues ith my HD2, it's driving me nuts.
I kept sort of log and described my problems in this post: http://forum.xda-developers.com/showthread.php?t=712729
I think I have to send my HD2 for replacement or repair.
Can you please tell me how can I get my phone fixed/replaced?
I got the US T-Mobile version, but I don't have account in T-Mobile. Can I deal directly with HTC? Where do I have to call to get RMA number etc.
I would greatly appreciate your help!
KML
HELP!!!!!! My HD2 turns itself off automatically after about 15-30 minutes of running Android OS. I have HD2Froyo_V2.1.7z. Also installed HSPL3_PKG from XDA and Kumar's TMOUS C5 Premium V2.6. I solved my robot voice and no sound problem. Only thing left is getting it to actually stay on while running in Android. Any help would be greatly appreciated!!!!!!!!!!!!
Hi I have a similar problem. It happens only when I have the phone in my pocket.
My theory is that I press the shutdown button when held in the pocket and thereby turns off the phone. The best thing would have been if the feature was removed when it is in the locked position ... Do you think we have the same problem?
I'm running Duttys rom (v8) and radio 2.10.50.28_2 (HSPL 1.66)
No clue....?????
I am very new to the whole "hacking my phone" scene, if you will... I was pleased with myself for actually getting it to boot and run for a decent amount of time. My phone will just cut off (when im running Android OS), when it's in my hand, when im playing a game, when im doing just about anything in Android. It works perfectly fine in Windows, no probs what-so-ever. I had an issue with connecting to T-Mobile's 3G network, but i think i resolved that. For the most part everything works great, only prob is that the phone just resets on its own. Still very confused as to why..... HELP!!!!!!
I'm no expert on this either. Your problem sounded exactly like mine, just had to ask if it could be so in your case also.
You know what they're asking for technical support? Is the power cable in? Hehe, sometimes it can be very simple things that are wrong.
One thing that struck me was that perhaps you should look over the radio version. There are a few threads on XDA about different radio versions work with android.
Consider what I wrote at the beginning, I'm no expert
Alright. do this and it will work.
1. format your card with your phone to fat32. you need to do this. (yes again)
2. HPSL3 your phone, it seems that once you do it you wont have to do it again but this are the exact steps I did before getting the hd2 android for more than 72 hrs using 99% of the phone. (remember it is always better to have stock android)
3. I am using Chucky ROM but is HORRIBLE ugly and nasty. ROM your phone to Chucky rom or Miri Rom.
4. get Matt C Froyo version of android.
Install it. reboot. tap on CLRAD and then HRET and it will work.
I have an auto loader now it seems they all work but some are nicer. oh by the way you will use your SD card as it was th phones memory with this build, meaning the Windows version of the HD2 is safe for when Windows 7 gets a release and you decide to send to hell android as I will.
I was wondering if anyone found a solution yet for disabling all buttons except the unlock button.. this is the reason why I have been calling ppl without actually noticing I pressed keys while my phone was in my pocket. also it has shutdown few times. sucks because I miss calls that way.
HectiQ said:
I was wondering if anyone found a solution yet for disabling all buttons except the unlock button.. this is the reason why I have been calling ppl without actually noticing I pressed keys while my phone was in my pocket. also it has shutdown few times. sucks because I miss calls that way.
Click to expand...
Click to collapse
I would really like to have a solution to this also. The problem is that you get an option to switch to airplane mode or turn off the phone when you long press endbutton. Even if it is locked. I want to see that when you are only in unlocked mode, the shutdown menu shows. I really hope someone fixes this.
thanks for your help, i tried doing this but that didnt help, i flashed my rom with the energy rom and the lastest mdeejay froyo 3.4. Is there a way i can fix the phone shutting down itself? to turn it back on, i have to take the batter out and turn it back on all the time.
any help pls?
Hi, i seem to have the same problem, android works perfectly when all of a sudden with no reason my phone reboots to winmo. And it has nothing to do with pressing buttons. I have it on a desk and it shuts down. I have noticed that it varies from build to build. Mmce v2.0 would cut down every few seconds. Mdeejay's builds were the most stable, but had no camera. The one I'm using right now "bangster's 1.5" with camera shuts down 1-2 times per day. I can live with that for now. PS: I would like however to thank all the developers for their hard work.
Sent from my HTC HD2 using XDA App
Have you tried running a non-undervolted kernel? Both Hastarin and Michyprima offer non-undervolted alternatives.
http://forum.xda-developers.com/showthread.php?t=787588
Release r7.1 Alternative - as above but without Overclocking, Undervolting, or AXI. NOTE: requires nand_boot=0 in your startup.txt cmdline, see README.txt for details.
http://www.multiupload.com/23ADQU06GU
Click to expand...
Click to collapse
Brgds... /Tubgirl
hd2 turns off I have a solution
first off this isnt a software issue at all. with much time devoted to figuring out the problem with my hd2, it randomly shuts off whenever it wants...well its simply a hardware issue. but nothing to has to do with overheating or anything like that. the battery pins are very flimsy and loose connection to the battery itself very easily. use a piece of paper and make sure its the length of the battery. and fold the paper to create a wedge in the top of the phone and the battery. place the paper wedge halfway in front of the battery as you are putting it in the phone and then gently force the battery into to place. this will create a secure connection between the battery and the pins. i promise it'll work...its just to keep the battery from bouncing and loosing connection.
its just a poorly designed battery casing not being snug enough to hold a connection with the battery. let me know if you are confused on how to do it or anything.
I'm having similar issues and I'm almost sure it's overheating.
Install Hastarin's 7.7alt version kernel which isn't overclocked on startup. This will make your phone a lot cooler after booting. Then install SetCPU and current Widget.
run SetCPU and set a profile to clock down the CPU (245-400mhz) when the Temp is above 98 degrees and to give you an Audible beep
run Current widget and pay attention to the temp. then run something like angry birds that will heat up your phone.
If it crashes at a certain heat, set SetCPU lower.
Another method to diagnose is to run Angry Birds like normal and see how long you can play before it crashes, then put some ice cubes in a double plastic bag and hold it against the lower back of the phone while you play again (after reboot of course). See if you can play longer.
I'm trying to figure out if the HD2 is still under warranty because this is a huge hassle.
EDIT: Just got off the phone with HTC TmoUS repair division and the phone is still under warranty and will be repaired at no cost except one way shipping. I'm going to stress test it in WinMo to make sure they will be able to replicate the problem and I'll ship it tomorrow. I just need to find something that's as CPU intensive as Android.
Does anybody have a solution to this? None of these answers work.
Automatically reboots
I have similar problems with my T-Mobile HD2; it was fine when I first got it (I lined up before the store opened on the day it came out) and am not running Android. It will periodically turn off and go back on again for no reason. I read somewhere that old SIM cards could be a problem and was wondering whether this was the issue as my SIM is more than 10 years old.
Hello,
This weekend I dropped my HTC Legend. Now it works fine except the clock. When I switch off the phone and took out the battery it forgets the time and date . I do not know what might be the reason for that. I do not think it is something software. Looks more like hardware problem. Does somebody knows what is the problem and if there is solution for this?
thanks,
Asen
Hi, I wonder if these new modern phones still need an internal backup battery for the time function? just like a computer.
You say you dropped you phone, maybe the backup battery has broken loose inside?
someone will have to confirm if these things still need an internal backup batery.
Yeah. I just wonder the same. Unfortunately I cannot find a service manual for HTC Legend in the net. If someone could help, I will appreciate.
Regards!
I found another issue that go along with this one. My phone started to charge the battery very slow. It cannot charge from 0 to 100 % for 10 hours. It charges about 72 %. Everything else seems to work good! Any ideas?
The only thing i can think of is some internal damage after the drop.
maybe time for new phone, sorry.
I use https://market.android.com/details?id=ru.org.amip.ClockSync
to syncronise time and date when my phone loses current date/time
Thanks for the app. Work Perfect and it solved my problem for the moment. I will send it for repair as it is still in warranty.
Cheers!
amishev said:
Hello,
This weekend I dropped my HTC Legend. Now it works fine except the clock. When I switch off the phone and took out the battery it forgets the time and date . I do not know what might be the reason for that. I do not think it is something software. Looks more like hardware problem. Does somebody knows what is the problem and if there is solution for this?
thanks,
Asen
Click to expand...
Click to collapse
I heard that there is a spare hardware in phones like a mini battery, it supply energy when your main battery is dead. IT might be the problem of this thing
Recently my phone started occasionally going into a slow-as-molasses mode where even the simplest task takes 20-30 secs to complete. Of course this makes the phone completely unusable. If I'm on a call and it happens it just turns itself off mid-call or sometimes automatically reboots but the reboot takes forever and the problem is still there. I end up having to take the battery out for a few seconds then it will work normally until the next episode. I have the CPU set to the max speed so normally it's fine. Also, I have a triple battery set-up so there is usually plenty of juice left when this happens. I have no idea what is triggering this and luckily it only happens occasionally. I'm using fxdjacentyfxd's excellent 6.5 ROM and having no other problems. If anyone has a solution or workaround or has experienced this please advise.
Thanks & Merry Christmas!
If the phone is getting hot I have bad news for you. It might be procesor. The one we have is in HD2 and xperia x10 if i remmeber well. The HD2 and same xperia x10 had a big problem overheating and rebooting whille talking , sms-ing, music listening, multitasking... I hope that isn't case for you. Haven't heard yet that someone had broken CPU around here on tg01. P.S. flash new ROM
I have this problem myself with my TG. The only solution it was Miro8 rom in my case. It is because your carrier.
Sent from my GT-I9000 using Tapatalk
nikola92 said:
If the phone is getting hot I have bad news for you. It might be procesor... ...Haven't heard yet that someone had broken CPU around here on tg01. P.S. flash new ROM
Click to expand...
Click to collapse
The phone is not getting hot. Removing the battery then reinstalling it always fixes the problem (so far). I may have to do a hard (master) reset if the problem persists as I realize that one of the problems with Windows Mobile is it is prone to occasionally getting corrupted, at least in my experience with custom WM 6.0 ROM on my HTC 8525 over three years.
Rila said:
I have this problem myself with my TG. The only solution it was Miro8 rom in my case. It is because your carrier.
Click to expand...
Click to collapse
Any idea how the carrier can cause the problem? I've had the same carrier for 5 years including several months with the TG01 and never had this problem before.
yeah, its a WinMo issue
the software gets corrupted.
I faced this issue on my older WinMo devices. best bet is to hard reset!
olyloh6696 said:
yeah, its a WinMo issue
the software gets corrupted.
I faced this issue on my older WinMo devices. best bet is to hard reset!
Click to expand...
Click to collapse
Thanks Oly! Guess I'll do a full backup then BAM, hard reset. Hate to do it, but if it will fix this infernal problem, so be it.
Thanks again & Merry Christmas!!!
CrashMurdock said:
Thanks Oly! Guess I'll do a full backup then BAM, hard reset. Hate to do it, but if it will fix this infernal problem, so be it.
Thanks again & Merry Christmas!!!
Click to expand...
Click to collapse
Let us know how you get on!
Merry Christmas!
-------------------------------
Sent from my HTC Desire S
CrashMurdock said:
Any idea how the carrier can cause the problem? I've had the same carrier for 5 years including several months with the TG01 and never had this problem before.
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Click to collapse
In my case the carrier has two separate network (one for 2G and one for 3G), but it is certain that if i use the phone under that carrier it works as you described!
I put another sim (from another carrier) and the phone work great! So i identify the problem as beeing created by the carrier network or phone radio!
But i tried diferent radio and the result was that no mather the radio version I use the phone get slow in Cosmote network (the carrier I speak of).
Hi, I had exactly the same problem about one year ago.
Used to work the 'hard reset' stuff but in a days it slows down again and again.
I checked my SD card on the PC and looked like it was working fine, but it really wasn't. I had the final clue by using by a few days the phone without the SD... It worked just fine without sd.
So I decided to buy a ultra cool (an expensive BTW) SDHC class 10 and every problem with TG01 was solved!
Well, not every problem... Still having a little one with the GPS signal and the 3G data but it's not about the same thing.. but i'll still reading post here. Just forgot about this problem cause I was using some cooked roms from this place, but I had to return to the Movistar ES original in order to unlock the phone and now... you know, just don't work anymore. If I can't finx this **** with the original rom I'll go back to another coocked one.
Good luck!
kijotex said:
Hi, I had exactly the same problem about one year ago.
Used to work the 'hard reset' stuff but in a days it slows down again and again.
I checked my SD card on the PC and looked like it was working fine, but it really wasn't. I had the final clue by using by a few days the phone without the SD... It worked just fine without sd.
So I decided to buy a ultra cool (an expensive BTW) SDHC class 10 and every problem with TG01 was solved!
Well, not every problem... Still having a little one with the GPS signal and the 3G data but it's not about the same thing.. but i'll still reading post here. Just forgot about this problem cause I was using some cooked roms from this place, but I had to return to the Movistar ES original in order to unlock the phone and now... you know, just don't work anymore. If I can't finx this **** with the original rom I'll go back to another coocked one.
Good luck!
Click to expand...
Click to collapse
Greetings from Thailand, kijotex! Hadn't considered the SD card as the possible problem. Mine is a 16GB Class 6 and seems to work fine. Did you check your SD card for errors or reformat it before buying the new card? I've used the same card in my previous phone, an HTC 8525/Hermes without problems (that I know of).
Thanks for responding & Happy New Year!
CrashMurdock said:
Greetings from Thailand, kijotex! Hadn't considered the SD card as the possible problem. Mine is a 16GB Class 6 and seems to work fine. Did you check your SD card for errors or reformat it before buying the new card? I've used the same card in my previous phone, an HTC 8525/Hermes without problems (that I know of).
Thanks for responding & Happy New Year!
Click to expand...
Click to collapse
So you solve the problem with S-L-O-W think?
How did you solve it?
what was wrong?
I ask you because in my case only after switching the carrier I could use the phone again!
Rila said:
So you solve the problem with S-L-O-W think?
How did you solve it?
what was wrong?
I ask you because in my case only after switching the carrier I could use the phone again!
Click to expand...
Click to collapse
I backed up everything on the phone late the other night and was going to hard/master reset it the next morning but got called out of town and didn't do it. I did swap out my custom triple-battery pack and went back to my original Toshiba battery for a day. Surprisingly, the phone worked normally so re-installed the triple battery pack and it has been working 'normally' since then. I have no idea why. Between the quirks in Windows Mobile and the TG01 quirks I just never know what this phone is going to do next. If/when the s-l-o-w mode problem shows up again I'll hard/reset it and post again.
Cheers...
Rila said:
So you solve the problem with S-L-O-W think?
How did you solve it?
what was wrong?
I ask you because in my case only after switching the carrier I could use the phone again!
Click to expand...
Click to collapse
I finally did the master-clear this week as the phone was getting completely unusable. That seems to have helped tremendously but the phone went into the SLOW mode again today and I had to reboot it 2 or 3 times before it finally was normal. I had just played the Tiger Woods golf game on it for about 30 minutes so wonder if that didn't contribute somehow. I then went into Toshiba Power settings and unchecked the Reduce CPU speed if low battery box even though immediately after playing the game the battery meter showed 70%, but we all know how buggy that is.
My phone was getting screwed up because the case (actually a thin sleeve) was too tight and it allowed buttons to get mashed while it was in my pocket. This may not have been a problem except I had the Lock function disabled. Over time that random button pushing definitely corrupted WM6.5 just like it had done to my old HTC 8525. I'm now using a 2.5" USB external hard drive case until I can find a better fitting one.
I think I finally solved the problem. [crosses fingers] The Master Clear helped with some of the problems, but didn't cure the random S-L-O-W mode. I ended up reinstalling the same ROM and so far the phone is working flawlessly. I'm guessing that WM6.5 became corrupted over time and that was the culprit. I also had the phone Lock disabled and that continually caused buttons to get accidentally pressed while bicycling and/or jogging and speed walks. I personally feel the buttons need a bit more spring tension, especially the Sleep/Lock button on the left hand side. The Lock is enabled now so hopefully that will help.
CrashMurdock said:
My phone was getting screwed up because the case (actually a thin sleeve) was too tight and it allowed buttons to get mashed while it was in my pocket. ............... I'm now using a 2.5" USB external hard drive case until I can find a better fitting one.
Click to expand...
Click to collapse
In case it may be of interest, I have been using the Capdase leather sleeve case for a long time now without any issues. Nice red microfibre lining and pull tab to extract the phone easily. This UK supplier says no longer available, but most likely there are some about if you search a bit.
Best regards,
Kevin
kevinpwhite said:
In case it may be of interest, I have been using the Capdase leather sleeve case for a long time now without any issues. Nice red microfibre lining and pull tab to extract the phone easily. This UK supplier says no longer available, but most likely there are some about if you search a bit.
Best regards,
Kevin
Click to expand...
Click to collapse
Hi Kevin,
Nice to 'hear' from you again and thanks for the tip. I'm using the Mugen back cover for their 2600 mAh battery, although with my custom battery pack. The phone is now about 1/2"(17mm) thick. Do you think this Capdase sleeve will fit?
I'm also glad you answered as I was about to post a new thread or PM you with a question about cooking my own phone config into a custom ROM. After just having to reinstall all of my add-ons, customized SPB GUI, etc., twice while trying to fix this problem, I'm now thinking about backing up everything with a custom ROM. That way if I have to reinstall the ROM I won't have to spend another couple of days getting the phone config back to where it was. I've perused the TG01 kitchen thread but confess I'm still confused about how to do it. And since 99.9% of my stuff is installed on the microSD card will the new custom ROM be able to access that existing data?
Finally, I have to say this phone continues to amaze me (when WM isn't acting up). I just can't see any benefit to 'upgrading' to WP7 like many have done, possibly bricking the phone in the process, or trashing the SDcard, etc. as it just doesn't seem worth it. Now I admit that the reason I bought this phone last year was to install Android, but after having a Viewsonic G-Tablet for a few months with a custom Gingerbread 2.3 ROM installed on it I just gave the tablet back (to my buddy) as it was so freakin' buggy. Bottom line is I'm not so impressed with Android at this point, especially custom ROMs. Anyway, that's my story and I'm sticking to it.
I look forward to your sage advice.
Cheers!
Jim
Well... It appears the TG01 show is over
My TG01 has now gone into permanent S-L-O-W mode and I can't get it out of it. I've soft reset it probably 20-25 times, even yanked the battery out while it's still on hoping to shock the system. Did this many times and it didn't make any difference. I even left the battery out all night last night hoping for a miracle this morning. Of course, no change. I'm afraid to try to reinstall the ROM again as it probably couldn't complete the task before the battery runs down. As it is now I can't even make a call as it simply goes so slow it won't even connect, so if I can't find a solution soon the TG01 is going into the trash bin. During the past 3 weeks I have spent way too many hours trying to resolve this problem and have simply run out of ideas and patience. I also Googled it and a few people have had the exact same problem but no one has posted a solution.
If anyone has a tip or suggestion please advise.
tg01 getting slower
In my case the issue was fully solved by: reformatting sd card (full format) and reflashing the ROM. No freezings since I did it 2 months ago. So, I would say it's either your sd card or your ROM. A hardware failure is also possible but it worth trying before throwing your tg01 in the trash Good luck!
mikiril said:
In my case the issue was fully solved by: reformatting sd card (full format) and reflashing the ROM. No freezings since I did it 2 months ago. So, I would say it's either your sd card or your ROM. A hardware failure is also possible but it worth trying before throwing your tg01 in the trash Good luck!
Click to expand...
Click to collapse
Hi mikiril,
Thanks for the fast response. I've tried everything including reflashing the ROM and even that only worked for a few days. I've been researching the problem again this morning and found the problem and a temporary solution. The problem is device.exe is running wide open using between 95%-100% of CPU cycles. A French TG01 website says it has something to do with clicking on the Restrict Sleep Mode button in the Toshiba Power Saving Settings menu, which I had done at some point, but later went back and unchecked it. Their 'solution' is to activate both Bluetooth and WiFi then turn them off. I confirm that does work until the next bootup or Soft Reset. Maybe there's something in the registry that can undo whatever clicking on Restrict Sleep Mode has done. At least the phone is working at normal speed again, temporarily, so I have a little bit of hope.
Thanks!
Newbie here! I have a Google pixel 1 and I don't know its history but it won't boot up. Stuck on Google logo, no command, boot locked. Troubleshooted with Google and their repairers gave some costs but it's frankly more than the phone is worth. Especially if it's the motherboard. Not afraid of doing the technical stuff. Is there a way to check one way or another if it's a software or hardware issue? I'd love to get it working as it would then be the best phone I have. Thanks.
@bexibex
First thing of all things I'ld do to test whether it's a software ( Android OS ) or hardware related issue is to replace built-in battery with a new, fully charged one: often it's a dead battery that causes problems like the one that you reported.
That is difficult - but I'd like to assume the battery is fine as it has an extraordinarily long battery life. E.g. I looked at it about 3 weeks later and it's still got power. I'd like to look at tests to see if it is the Android OS as I desperately need a phone (I have a rubbish slow samsung s4) so shoot with the software / diagnostics. I have tried a few things on Google to no avail so far. Thanks.
jwoegerbauer said:
@bexibex
First thing of all things I'ld do to test whether it's a software ( Android OS ) or hardware related issue is to replace built-in battery with a new, fully charged one: often it's a dead battery that causes problems like the one that you reported.
Click to expand...
Click to collapse
bexibex said:
That is difficult - but I'd like to assume the battery is fine as it has an extraordinarily long battery life. E.g. I looked at it about 3 weeks later and it's still got power. I'd like to look at tests to see if it is the Android OS as I desperately need a phone (I have a rubbish slow samsung s4) so shoot with the software / diagnostics. I have tried a few things on Google to no avail so far. Thanks.
Click to expand...
Click to collapse
IMO as long as something appears on phone's display ( e.g. Google logo ) then you know that motherboard isn't dead, that a software problem is given, for example bootloader got corrupted or is missing or whatelse.
Again: Some months ago have experienced that a weak ( almost totally drained ) battery prevents a phone from booting and shutting down mid way before a complete boot. Replacing the battery fixed the problem.