HTC HD2 fails to wake up after restore using sprite backup - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

Hello there guys. This is my first post on this forum, so please bear with me. I have problem on my device. Basically my htc hd2 was running fine, i had all my programs installed etc. I have created various backups of the phone using sprite backup.
I decided to do a hard reset because the phone never used to go into standby (screen off) when charging, only the backlight used to dim. I checked all the settings and i set the device to dim after 1 min and switch off after 2 mins when connected to external power. It still never switched off, this was turning out to be a nuisence specially when getting missed calls at night and screen staying on.
Therefore i done a hard reset and used sprite backup to restore various backup's as i had a few, but they wernt making the device function correctly. So once the backup file's were restored everything would be fine on the phone untill it went into standby, it then would fail to respond, sometimes the hardware button light up, sometimes nothing. The screen would remain off. I would really like to use the backup files as restoring the phone manually would be teadous. Any clues in what could be causing this, cant be the case off a bad backup as i have created a few.
P.S When hd2 is returned to stock it functions normally. Programs installed battlog, clear temp, bsb tweakes opera 10, opnmarket, skype, spb wireless monitor, coreplayer, srs wowhd 1.5.1.0 v2.1, coreplayer 1.3.6, myplayer, 1NETCFv35.wm.armv4i, 2NETCFv35.Messages.EN.wm, resco explorer + reg editor, cht cookie hometab.
Really appreciate it if you pros can shed any light on this? cheers

Same problem here!
Hi,
I face exactly the same problem - some days ago I was forced into a hard reset because I couldn't unlock my HD2 anymore (the PIN was not accepted anymore, which seems to be a know Win Mobile 6 bug...).
Nevertheless, after the hard reset, I restored from a previous Sprite Backupset and now the phone most of the time never wakes up from standby anymore - this drives me nuts!
I really do not to install everything from scratch (what is backup good for if the restored system does not function properly??
Any clues how to solve this issue?
Jan

Seems like the program you are using for backups of software isn't backing up properly and creating a corrupt backup. I would recommend just reinstalling everything from scratch.
What i recommend is just saving all the cab files on your SD card and when you need to hard-reset you can just run through all the installation instead of keep downloading the cab files. Also some Roms have auto-install folders where you can place your cab files in a certain folder and it will install everything for you. Other than that your pretty much SOL. Hope this helps.
Luckych

explicitsoundz1984 said:
Hello there guys. This is my first post on this forum, so please bear with me. I have problem on my device. Basically my htc hd2 was running fine, i had all my programs installed etc. I have created various backups of the phone using sprite backup.
I decided to do a hard reset because the phone never used to go into standby (screen off) when charging, only the backlight used to dim. I checked all the settings and i set the device to dim after 1 min and switch off after 2 mins when connected to external power. It still never switched off, this was turning out to be a nuisence specially when getting missed calls at night and screen staying on.
Therefore i done a hard reset and used sprite backup to restore various backup's as i had a few, but they wernt making the device function correctly. So once the backup file's were restored everything would be fine on the phone untill it went into standby, it then would fail to respond, sometimes the hardware button light up, sometimes nothing. The screen would remain off. I would really like to use the backup files as restoring the phone manually would be teadous. Any clues in what could be causing this, cant be the case off a bad backup as i have created a few.
P.S When hd2 is returned to stock it functions normally. Programs installed battlog, clear temp, bsb tweakes opera 10, opnmarket, skype, spb wireless monitor, coreplayer, srs wowhd 1.5.1.0 v2.1, coreplayer 1.3.6, myplayer, 1NETCFv35.wm.armv4i, 2NETCFv35.Messages.EN.wm, resco explorer + reg editor, cht cookie hometab.
Really appreciate it if you pros can shed any light on this? cheers
Click to expand...
Click to collapse
fast_jan said:
Hi,
I face exactly the same problem - some days ago I was forced into a hard reset because I couldn't unlock my HD2 anymore (the PIN was not accepted anymore, which seems to be a know Win Mobile 6 bug...).
Nevertheless, after the hard reset, I restored from a previous Sprite Backupset and now the phone most of the time never wakes up from standby anymore - this drives me nuts!
I really do not to install everything from scratch (what is backup good for if the restored system does not function properly??
Any clues how to solve this issue?
Jan
Click to expand...
Click to collapse
I have the same problem! Which else backup program is recommended?

harrygol said:
I have the same problem! Which else backup program is recommended?
Click to expand...
Click to collapse
SPB Backup v2.1.0 build.3536 has served me well ...

SPB Backup. I've had to restore backups to my phone several times, and it's worked like a charm. Be sure to consider using the SPB Backup Sync feature, which allows you to also so keep copies of your backups on another computer.

explicitsoundz1984 said:
Hello there guys. This is my first post on this forum, so please bear with me. I have problem on my device. Basically my htc hd2 was running fine, i had all my programs installed etc. I have created various backups of the phone using sprite backup.
I decided to do a hard reset because the phone never used to go into standby (screen off) when charging, only the backlight used to dim. I checked all the settings and i set the device to dim after 1 min and switch off after 2 mins when connected to external power. It still never switched off, this was turning out to be a nuisence specially when getting missed calls at night and screen staying on.
Therefore i done a hard reset and used sprite backup to restore various backup's as i had a few, but they wernt making the device function correctly. So once the backup file's were restored everything would be fine on the phone untill it went into standby, it then would fail to respond, sometimes the hardware button light up, sometimes nothing. The screen would remain off. I would really like to use the backup files as restoring the phone manually would be teadous. Any clues in what could be causing this, cant be the case off a bad backup as i have created a few.
P.S When hd2 is returned to stock it functions normally. Programs installed battlog, clear temp, bsb tweakes opera 10, opnmarket, skype, spb wireless monitor, coreplayer, srs wowhd 1.5.1.0 v2.1, coreplayer 1.3.6, myplayer, 1NETCFv35.wm.armv4i, 2NETCFv35.Messages.EN.wm, resco explorer + reg editor, cht cookie hometab.
Really appreciate it if you pros can shed any light on this? cheers
Click to expand...
Click to collapse
I think, I have solved the problem. I reinstalled and re-configured all our common programs (battClock, clear temp, bsb tweakes, opera 10, skype, spb wireless monitor, coreplayer, srs wowhd, NETCFv35.wm.armv4i, resco explorer + reg editor, cht cookie hometab) and it work with no problem in the last 24 hours. It means that one of the above programs couldn't be restored properly with the "sprite backup".

Related

SPB Pocket Plus Issue?

I'm running the latest HTC ROM for Sprint and I was just wondering if anyone had experienced problems with SPB Pocket Plus 4.0. I install it and it works fine for a little while, but then my phone starts randomly shutting off. Then when I power it on or soft-reset it, the HTC Mobility start up screen flashes for a second and the phone shuts off again. It randomly turns back on after awhile.
Anyone else have this happening?
Programs I also have installed myself:
SPB Phone Suite
A_C S2U2
Supware.net iContact
LogMeIn Hamachi
Microsoft Live Search
did you try restoring a full backup or a backup of your registry? or was SPB a fresh install?
SPB was freshly installed. I upgraded to the new HTC ROM, didn't bother backing anything up, and then just started re-installing the programs I wanted.
hmm i dunno what to tell ya then. i never had random shutoffs like you did, but SPB apps caused me some trouble when i tried installing them from a backup. if you have just started reloading programs, i would just hard reset.
Yea that's what I usually have to do once it won't boot back up. I really like the program. Too bad it won't work. Ah well. Thanks for your help.
firefurby said:
Yea that's what I usually have to do once it won't boot back up. I really like the program. Too bad it won't work. Ah well. Thanks for your help.
Click to expand...
Click to collapse
If it is not a hardware issue you should be fine. There are many people running this software including myself that have had no problems.
Uninstall and reinstall PP then soft reset the phone. If that doesn't work, reflash and install PP before anything else.
firefurby said:
Yea that's what I usually have to do once it won't boot back up. I really like the program. Too bad it won't work. Ah well. Thanks for your help.
Click to expand...
Click to collapse
do you reinstall all your apps at once? thats what i used to do, and would hold off resetting my phone after the SPB apps installed until ALL programs were back on. i found that this actually did some harm, and the SPB apps didnt run correctly. if you are doing this, hard reset your phone, then load all your apps except any SPBs. soft reset, then install your SPB apps one at a time.
hmmm... ok. I will give all of that a try. hopefully the results will be better this time around.
Well it seems it wasn't the programs, but the phone itself. Even after a hard reset and fresh flash of the Stock ROM everything still goes haywire. Sometimes it boots fine. But when I power it off and try to power it on again the start up screen flashes and appears to go off, but then the phone begins to boot after a couple seconds. Also, last night I was setting an alarm and had the keyboard open and when I slid it close the phone shut off. Any ideas?
ROM: 3.35.651.2
Radio: 3.35.05
SPL: 2.06.0000

Help!!! Random freezes

I am experiencing random lock ups and freezes. It happens especially when I receive texts and incoming calls after about 30 minutes of no use. WiFi does not work either. It is very annoying and frustrating as I lose the text or miss the call. I have to reset the phone to get it working again. Sometimes it takes several resets.
EDIT: Other random tidbit...after playing with the phone a bit more, I have found that the phone functions perfectly when plugged into the power outlet-WiFi, texting, incoming calls...Maybe it has something to do with the power settings when not plugged in?
Is anyone else experiencing this?
Does anyone have a guess at what might be the problem?
I am running:
SPL 2.47
2.42.50 radio
DCD Custom 3.2.6
I have never had this problem until about a week ago. I am wondering if it is a hardware issue as I have tried re-flashing several times. It will work well for a few hours then act up again. I am thinking about relocking my phone and taking it in for service, but that is a last resort.
Thanks in advance for any help.
same thing happened to me. It started ever since i switch out for a new battery though. I seriously think it's my battery that causes these random freezes.
hmmm...it does seem to be a battery issue as it works while plugged in. Is there any way to reset the battery somehow?
Freezes here too
I've had my phone freeze twice in the last two days. Yesterday at work, connected via activesync, when I disconnected the screen wouldn't come on. Then today I was connected to the wall charger, disconnected and the screen wouldn't come on again. Had to remove the battery both times to get the phone working again.
My experiences
When the 6800 came out I liked it so much that I hooked my entire family up with one and I have seen more problems than a lot of people. I just thought I would share some of the freezing problems I've seen and what I've dont to replace them. And if the device is not freezing when it is plugged into the wall is the screen off like in idle, or is it real dim and still up? And one great thing you can do to reduce daytime freezes is to leave the device off at night when you charge it (if you can stand to do that), or at least soft reset when you grab it to start the day.
1) The most common reason for lock ups that I've seen is memory drain. It is caused from programs you've installed that continually run in the background. The biggest killer is recieving calls when the phone has been sitting at idle too long or trying to run activesync or an internet browser.
Fix: You can try to go back and remove the programs that you've recently installed till you lack this problem, but the ultimate fix is to hard reset.
2) Some registry edits have poor efects on the way the phone performs and this is when it seems everything is good, you are keeping the memory clear with a task manager, yet it still freezes in the middle of doing something.
Fix: Every titan seems to act a little differently than others. The only time I hack the registry is when one of my family members phone is having an issue, or when I get bored and I want to mess around with my own's performance. The remedy for this is installing the stock carrier rom and then moving to a rom of your choice. Read the posts too. Make sure the radio is compatible with the rom. Trust me in this forum you can find anything.
3) Memory boosting software like memaid or oxios close apps are great, however, with some programs they interfeer with each other and cause problems.
Fix: Forget this memory programs. Find a rom with good memory management.
Animez: That is how mine started...now it does it at least 6 times a day.
Sweeny: Thank you for your detailed response. I do not think it is memory drain as I use x-button and maintain my task manager quite frequently. I have not made any registry edits except for the DCD kitchen (3.2.6), arcsoft, and carrier cab I have installed...
Question: Does the registry get wiped on a reflash or do I need to hard reset to wipe the registry? I don't really trust myself all that much fiddling with the registry unless I know what all the strings do.
bdlane said:
Animez: That is how mine started...now it does it at least 6 times a day.
Sweeny: Thank you for your detailed response. I do not think it is memory drain as I use x-button and maintain my task manager quite frequently. I have not made any registry edits except for the DCD kitchen (3.2.6), arcsoft, and carrier cab I have installed...
Question: Does the registry get wiped on a reflash or do I need to hard reset to wipe the registry? I don't really trust myself all that much fiddling with the registry unless I know what all the strings do.
Click to expand...
Click to collapse
A hard reset or rom flash will wipe your registry since it's included in the new rom and also stored in the hard reset rom. So if you screw it up, worse case you hard reset, or reflash with a new rom/same rom, doesn't matter.
You can also back up your phone prior to making any changes, and if you screw up, hard reset and then restore the backup.
BTC

Stop Titan From Trying To Install Itself?

I charge my Titan via USB on my work computer. I don't have Administrator privileges on this computer so I cannot install the drivers for the phone. However, even after clicking cancel on all the Hardware Installation boxes that pop up when the phone is attached the phone is detected again and the boxes pop up again. This happens every 10 minutes or so as far as I can tell.
Is there a way to disable this without cooking nueUSB into my ROM? I'm running DCD 3.2.6 btw.
Thanks!
unL33T said:
I charge my Titan via USB on my work computer. I don't have Administrator privileges on this computer so I cannot install the drivers for the phone. However, even after clicking cancel on all the Hardware Installation boxes that pop up when the phone is attached the phone is detected again and the boxes pop up again. This happens every 10 minutes or so as far as I can tell.
Is there a way to disable this without cooking nueUSB into my ROM? I'm running DCD 3.2.6 btw.
Thanks!
Click to expand...
Click to collapse
Same problem here. There is a CAB for nueUSB as well. I would go that route. I have backed it into my ROM. Plus I love having the Storage Card show up instead of The active Sync interface. I cannot live without that. Plus I never like to synch my phone with a PC. Do it all OTA with Exchange.
I've had issues with nueUSB where when I disconnect the device some system process starts to hang resulting in the spinning beach ball always on the screen and CPU usage going way up when the phone is just sitting there so I stay away from it. This requires a soft reset to fix.
Strangely, I have the same problem when I remove my SD card and also requires a soft reset to fix...
unL33T said:
I've had issues with nueUSB where when I disconnect the device some system process starts to hang resulting in the spinning beach ball always on the screen and CPU usage going way up when the phone is just sitting there so I stay away from it. This requires a soft reset to fix.
Strangely, I have the same problem when I remove my SD card and also requires a soft reset to fix...
Click to expand...
Click to collapse
It sounds like you have something running that may be accesing the devices. When you disable the functionality it locks up that program or something like that.
WHat all do you have installed?
Windows Mobile 6.1... DCD 3.2.6
unL33T said:
Windows Mobile 6.1... DCD 3.2.6
Click to expand...
Click to collapse
No for applications.
scrosler said:
No for applications.
Click to expand...
Click to collapse
Oh for some reason I had misread something.
Here's the complete list of what I have installed right now:
S2U2
Total Commander
HomeScreen PlusPlus (formerly BatteryStatus)
Pocket Player
TouchPal
MemMaid
FTouchFlo
GC Java Pack 1.2.4
Google Maps
Talkonaut
GPS Viewer
Nilisco Flashlight
1-Calc
Parlringo
Pocket RAR
Resco Explorer
Resco Registry Add-in
SBSH.net PocketWeather
Schap's FTouchFlo Configurator
Skunkworks FlashVideoBundle
Skyfire
SpaceTime
Spb Backup
Spb Diary
Spb Pocket Plus
TCPMP AAC Plugin
TCPMP
Calctor Mobile
TomTom Navigator (installed to SD)
FlexMail4
I didn't realize that nueUSB would disconnect the SD card when you plug the phone in. Having realized this today I realized my two problems were very much related. So I decided I better look into fixing it.
After a little troubleshooting I narrowed the problem down to the Spb Pocket Plus Today plug-in. I thought it was odd that that program would cause an issue with the SD card since I didn't think it had anything related to the SD card. I didn't even have an icon displaying the SD card's free space on it.
After delving into the menus a little more I found one option that had to do with the SD card. "Refresh icons in today plug-in when storage card is inserted." It would make sense that this could be my problem since the problem only occurs when the SD card is removed and then reinserted. Not if it is just removed. So I unchecked this option and viola! nueUSB causes no problems for me now
Ok. Hope this is not thread crapping. But I have a question. What does nueUSB do? I have searched the forums but besides some *issues* and a flame war of someone who did or didn't steal it I don't find my answer. Can someone answer this simple question?
It gives you the option to use your phone as a USB SD card reader. So when you connect your phone to your PC it is detected as a mass storage device and you can read and write to the SD card.
oh goody. That would help me get around the activsync issue I have at work. LOL
Usually if you are having problems with nueMassStorage, it is because of other programs (like stated earlier). I have been using nueMassStorage for a while now, and it has really come in handy for those times you are at a computer that does not have active sync installed.
If you don't want Activesync or mass storeage or anything, just use a cable that has no data lines, just power.

Sense wont launch

For some reason HTC sense has stopped working, I restarted my phone just a bit ago and when it booted back up it said launching sense but it never launched and then later said it was unable to launch sense.
I've tried turning sense off and back on as well as resetting a couple of times.
I haven't done anything with my phone since it stopped working, not installed any cabs or edited the registry just all of a sudden it has stopped working. For some reason programs that use sense for example the dial pad and contacts page (or at least I assume they use some part of sense) are working.
Luckily I can still use default windows screen until I find a possible answer to hopefully save me from a dreaded hard reset.
Anyone have any ideas on how to solve this without a hard reset?
I had this problem about 2 weeks ago. I flashed the phone back to stock ROM but it didn't fix the problem. So I had to take it in for repair. I would recommend you do the same mate.
Give this ago.
I've tried using that program above but unfortunately didn't work, so I did a hard reset and thankfully sense did work so it isn't as serious as some people where sense still doesn't work after a hard reset.
But luckily I did a complete backup before hand with spb backup, restored the backup hoping that maybe it would work but like I thought sense stopped working again.
Now just wondering if anyone knows what would be the best things to start disabling from the restore that wouldn't alter sense but yet keeping the phone as close to what it was before it started working?
Used SPB Backup? There uve got the option to customize ure restoring process.
Try to uncheck all/some manila files, uve edited, especially cookies manila files.
I had this. Turned out something on my storage card was giving me problems. Take your SDcard out, then reboot the phone. If Sense loads, format your storage card. If not, then it's another problem.
I've tried removing my memory card but the problem still persists, I then tried to restore certain parts from SPB backup until the problem starts happening again. Restorying everything but the registry and the databases that the problem exists.
Restoring the databases and not the registry leaves sense in a half working state and restoring the registry and not the databases leaves sense completely not working.
Is there a way of restoring all registry values that are related to htc sense and keeping all other values that are related to all other apps
aLlamaWithARifle said:
I've tried removing my memory card but the problem still persists, I then tried to restore certain parts from SPB backup until the problem starts happening again. Restorying everything but the registry and the databases that the problem exists.
Restoring the databases and not the registry leaves sense in a half working state and restoring the registry and not the databases leaves sense completely not working.
Is there a way of restoring all registry values that are related to htc sense and keeping all other values that are related to all other apps
Click to expand...
Click to collapse
Not sure about the registry. You might be better doing a task 29 and re-flashing your ROM.
Theres a method which involves deleting manilafull.xml from the windows folder that some people have reported as working...... It didnt work for me....
Ive had this a couple of times...........Once for no reason (I can think of)
The second time was because i took my sd card out while the phone was on.....Unless it just so happened to be a massive conincidence.......
Sorry to say but the only solution I ever found that works is......... the one you dont wanna do....
Yeah thought it would have to be a hard reset, ah well looks like I'll have to spend all day reinstalling a ton of stuff
Thanks anyway
happened to me the other day after i tried booting android. had to hard reset
I had that after booting the phone with a wrong SD card .. other one then i original use .. after putting in the original one again, it wasnt fixed .. had to hard reset
it happened twice with me. but when i flashed my ROM again it worked each time.
im having a problem like this...how can I hard reset without going thru manilla settings?
EDIT: jeez im such a dummy sumtimes....
With your phone powered off, press and hold the VOLUME UP and VOLUME DOWN buttons.
While holding the volume buttons, press the END/POWER button briefly and then release it.
When you see a warning message on screen, release the VOLUME UP and VOLUME DOWN buttons.
Press the VOLUME UP button to perform the reset, or press any other button to cancel the reset.
Hi, i have a problem. so i put darkstone froyo on my htc hd2. Everything was working perfect even windows mobile and right now when i restarted my phone from android to go back to windows mobile my phone just showed "launching htc sense" but it does load up!:/ the phone and some programs work but i seem to be having a problem with sense as well I have cookies home tab installed as well as bsb tweaks. anyone have any suggestions? i really dont want to hard reset my phone.

[Q] spontaneous half reset or soft reset?

hi guys
I'm not really sure what my hd2 is doing.
I wanted to listen to music but it couldn't find any music files (I use the simple music player from within htc sense). So i turned it off and forgot to turned it back on. 2-3h later (now) I reminded myself and turned it back on.
The starting process war so slow and suddenly I expected something strange and it really happened:
Windows Mobile started complete new like after an rom upgrade or your very first starting.
Calender,mails,configurations,installed software - it all rolled by my mind.
But no,everything is still there.
Ok,I need to configure WLAN again and it forgot my mail password and some minor configurations are different but it seems everything is working...
Microsoft My Phone can't be started...
"is not responding and needs to be closed due unexpected errors.go to "all programs -> my phone" to start it again"...
my HD2:
rom version: 3.14.407.2 (GER) (the "latest" official rom from htc)
mila version: 2.5.20181527.0
So...
I have no idea how this is possible. I just turned it off and on again.
And I thinks it's very strange that My Phone isn't working anymore.
Maybe broken flash memory inside my device?
Time for a hard reboot methinks
I agree with johnerz it sounds like house need to do a hard reset of your HD2. But I sugest trying to vet Microsoft My Phone working first. Have you set up hour MSN live on your HD2 sense this strange acorrance? If not do so cause you have to set it up first before Microsoft My Phone willsign in and work. Also try downlodind and reinztalling Microsoft My Phone frimths market place. Wish youluck.
I have had the same issue, had to flash back to stock, then !twice! to the rom I wanted. This solved it.
Unfortunately there was no My Phone download in the market place. So I try surfing myphone.microsoft. com. It deleted the old version of My Phone and needs to restart the device.
After restarting the date is suddenly at some time in Nov 2009?!
Anyway...it's working and I can make my backups.
But what about the hard reset?
There are two ways to do a factory reset. One way is perform a clear storage process through the phone settings. The other way is to perform a hard reset by pressing certain buttons on your phone, in cases when you are unable to start up your phone and enter the phone settings.
Click to expand...
Click to collapse
there is no difference between these two methods,right?
I will remove Sim card and memory card (just in case).
And you really think this will solve my problem?
Hopefully it's not a hardwarebased problem -.-
So,I will try the clear storage process via settings...

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