[Q] Exchange sync with Active sync question - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

So in an effort to improve battery life, I would like to set my Google email and calender sync via exchange server to only sync every 2 hours instead of "as items arrive"
I know where to set this up and when I do, it is ok until I do a soft reset, then it always reverts back to "as items arrive".
Does anyone know how to make these settings for only sync every couple of hours service a soft reset?
Thanks,
Jeff

yeah, turn your phone off properly every now and then.

M3PH said:
yeah, turn your phone off properly every now and then.
Click to expand...
Click to collapse
Thanks, but this doesn't do anything for me either, I powered down normally and still the sync as items as they arrive still gets enabled.
Jeff

ok, next question. Is the exchange server one you setup or was it setup by someone else? If it was the later then you may find there is a device policy in effect preventing this change.
I use Exchange 2003 on Windows 2003 small business server. I have no device policies configured and i have no issues changing the sync schedule. I should also say i setup and configured the whole server.

M3PH said:
ok, next question. Is the exchange server one you setup or was it setup by someone else? If it was the later then you may find there is a device policy in effect preventing this change.
I use Exchange 2003 on Windows 2003 small business server. I have no device policies configured and i have no issues changing the sync schedule. I should also say i setup and configured the whole server.
Click to expand...
Click to collapse
I set it up, it is for my personal gmail account in which I have my calender and email synced.
Thanks,
Jeff

There must be something funky with your server configuration then or it's a bug that i'm not aware of in the version of the rom you are using. Are you using the latest energy 21xxx rom or the aug28 version?

I am running energy august 28 21914 version. I have been using energy roms since my tp2 days but have never tried to do this. i am just basicly just trying to get 20 hours worth.of battery life out of this phone.
thank you
jeff

Try to configure your device with a very small period of "peak time" and thus almost all day "off peak"
That way at least the period of synching "when they arrive" will be reduced to a minimum.

try turning off push mail in settings, should help ya I think.

Speedn said:
try turning off push mail in settings, should help ya I think.
Click to expand...
Click to collapse
Thanks, I just tried that too, (I have previously been using native WM activesync to set this) and I get the same results. I set it to check once an hour both peak and non peak and after a soft reset, it does back to as it arrives.
If I just disable push via the comm manager, the settings get set to manually check.
Thank you for your input.
I am still stuck with this.
Jeff

Related

GPRS keeps connecting

That's the big deal... once I connect it once it keeps connecting back until I soft reset... It doesn't matter if I press disconnect on the bubble... It will just dial back again in a few seconds.
Anyone has a clue on what it might be? any setting I might change?
I'm using Transformer 1.0
Hi, try this:
http://www.benrichards.co.uk/?p=180
philocritus said:
That's the big deal... once I connect it once it keeps connecting back until I soft reset... It doesn't matter if I press disconnect on the bubble... It will just dial back again in a few seconds.
Anyone has a clue on what it might be? any setting I might change?
I'm using Transformer 1.0
Click to expand...
Click to collapse
Some program is reconnecting beause it needs internetconnection. A common reason is that you choose an emailaccount to check your mail at intervals. In that case, if you change that email setting to check manually, it only connects when you ask for it.
Perhaps in your case you activated an other program (f.i. the Wheather tab of Home plugin?) that uses an internet connection. But you should search the solution in that direction. Good Luck!
rondol1 said:
Some program is reconnecting beause it needs internetconnection. A common reason is that you choose an emailaccount to check your mail at intervals. In that case, if you change that email setting to check manually, it only connects when you ask for it.
Perhaps in your case you activated an other program (f.i. the Wheather tab of Home plugin?) that uses an internet connection. But you should search the solution in that direction. Good Luck!
Click to expand...
Click to collapse
The weather tab is configured to manual update and i got no programs running.
does msn live sync without prompting?
philocritus said:
The weather tab is configured to manual update and i got no programs running.
does msn live sync without prompting?
Click to expand...
Click to collapse
I haven't used msn Live for a while now, but I can remember that I encountered the same reconnecting issue when I tried it some time ago. I also found out a way to change setting to make it stop. The only thing is.... I can't remember and I don't have it installed at the moment. But I think you have answered your own question.
No doubt about it that this issue is decribed in at least one of the many threads. Try the search option, I'm sure it will be succesfull!
solved it by installing a new msn live version. looks like it was a bug...
Bandswitch
I prefer this program: http://www.freewarepocketpc.net/ppc-download-bandswitch-v1-2-3.html
You can adjust individually, which connection you want to close.

Push-mail fails..?

Hi,
A couple of days ago, I allready posted this thread but somehow nobody's responding.
Since last week I'm the owner of an HTC Hero. One of the features I like(d) most is the support for Push-mail. But since a few days it seems to be broken and I can't get it fixed.
I'm having Zarafa with Z-Push (open source Exchange-implementation) which worked fine first couple of days, but all of a sudden it stopped working. This is my config:
Zarafa mailserver on Debian Linux with Apache and (self-signed) SSL certificate. This is the configuration which worked until 2 days ago and nothing changed on that config.
This is what I tried:
- Turn phone off and on: Does not work
- Manually sync: Works; Push sometimes keeps working for up to one hour and then stops also.
- Disable downloading on arrival and start polling every [x] minutes/hours: Works
- Disable SSL (pushmail over http in stead of https): Does not work
- Remove and re-add account: Does not work
- Start using WiFi in stead of 3G: Does not work
I checked the serverlogs of of my mailserver but I can't find anything strange.
In another forum I found somebody who uses Exchange 2003 which stopped syncing after several days without any reason.
I'd like to keep using Push-mail because (AFAIK) it isn't exhausting the battery as much as polling every [x] minutes.
Does anybody have a clue on how to solve this or at least how to troubleshoot this?
Click to expand...
Click to collapse
I hope I'll have more luck in Q&A.
Its probably because nobody has used the same set up as yourself, I for one have not heard of half the stuff in your post so wouldn't be able to answer.
You don't give much info as to whats wrong, it just "stops working". Do you get errors? is it trying to connect? Timing out?
Installed anything after installing this?
Is the exchange actually working to push email? I mean on the server side not the phone?
Network? Tried Turning the phone off and back on? Tried a hard reset and start again?
Sometimes I do a hard reset if something doesnt work and install things 1 by 1 after to see what causes the issue, its usually something thats conflicting.
Hi,
Thnx for your reply. I've been gone for several days, so that's why I didn't respond earlier.
I've been using Zarafa for quite some time, also with another phone (SE Xperia X1) and Push-mail works perfectly there. And it's been working fine for several days on the Hero too, but all of a sudden it stopped. I can make it work for up to an hour (at very most) by setting the download frequency to 'on arrival' which also proofs the server-side should be OK.
I'm not getting any errormessages, not on the phone nor on the server.
I've tried all things you mentioned, except a hard-reset. I'll try that later today as I want to make a backup first.
The funny thing is that I saw somebody else at this forum having the same symptoms, only with a real MS Exchange-server. Sadly enough, I can't find that post anymore...
Shoot...
A couple of days ago I removed some applications (funny gadgets, nothing special) because I didn't use them anymore. And yesterday I set the DL-frequency to 'on arrival' and until now it works flawlessly!
I don't know if there's any relation between these 2 events but somehow it's working again.

[REQUEST] Making Exchange work on password policy

Since many devs here are working on old and new ROMS maybe someone is there that can fix the exchange problem android is facing.
I add all the exchange info correctly which then takes me to the "select the data to sync etc etc".
Have choice of selecting mail, contacts and calendar.
When I click Finish set up I keep getting..
processing...... then "Error: Failed to create the account. please try again later".
It's an android/google problem but someone here must have the knowledge to fix this right ?
Exchange worked fine for me first time. Are you sure it's not a problem with your Exchange server?
It's a problem with your exchange server - I have the same problem but my work's IT won't change the security settings server-side.
Luckily, the 2.1 firmware for Hero fixes this issue some how, and now I'm able to sync with my work's exchange server. They must have changed something in the activesync program or overall sync framework because now I don't have any issues - I tried reverting back to a donut ROM to see if it wasn't because of actual 2.1 ROM that fixed it, but it was.
Huey85 said:
It's a problem with your exchange server - I have the same problem but my work's IT won't change the security settings server-side.
Luckily, the 2.1 firmware for Hero fixes this issue some how, and now I'm able to sync with my work's exchange server. They must have changed something in the activesync program or overall sync framework because now I don't have any issues - I tried reverting back to a donut ROM to see if it wasn't because of actual 2.1 ROM that fixed it, but it was.
Click to expand...
Click to collapse
It's not a Exchange issue. I know i can bypass security check but it's unwanted and it shouldn't be needed. It's just that android can't handle password policy.
I just had the same error,
I manage the exchange server so I know it was not that, I was messing with the rom (and broke it).. anyway I cleared data / reflashed the working 2.1 ROM and got that error.. I reflashed the ROM again (again again) and then it worked..
good luck..
As long as 2.1 fixes the password policy issue, would it be possible to fake it?
I mean, entering a 4-char long passcode everytime you unlock the device is not very convenient. It would be fantastic if one could let ActiveSync think that passcode enforcement is turned on, while it is actually turned off. That would be a killer!!
klaus27 said:
As long as 2.1 fixes the password policy issue, would it be possible to fake it?
I mean, entering a 4-char long passcode everytime you unlock the device is not very convenient. It would be fantastic if one could let ActiveSync think that passcode enforcement is turned on, while it is actually turned off. That would be a killer!!
Click to expand...
Click to collapse
Got around this. Just installed "Lock 2.0". This overrides the lock screen with the well-known iPhone unlock slider. So one slide with your thumb is enough to unlock. This retains whole exchange sync functionality

[Q] HTC HD2 Time Problem

Hello all,
I'm having a problem with the click on my HD2.
It is a Portuguese Rom.
It's always one hour before! I tried to change the time and settings to GMT Lisbon/London, and goes fine. When I connect to the internet, and update some stuff, especially the weather, the GMT goes back to Casablanca.... meaning, 1 hour before!
I tried to change the setting in Manilla settings with now sucess.
Can someone help me?
Thanks in advance
I also had this problem some weeks ago... I corrected it by setting in the data connetion settings the option "sync time with internet" in sense settings.
Also in the start menu I had an app/button which was called "Carrier Time". It seems like it syncs it with the carrier or cell im logged in or something like that.
Are you using "My location" feature?
HansiHusten said:
I also had this problem some weeks ago... I corrected it by setting in the data connetion settings the option "sync time with internet" in sense settings.
Also in the start menu I had an app/button which was called "Carrier Time". It seems like it syncs it with the carrier or cell im logged in or something like that.
Are you using "My location" feature?
Click to expand...
Click to collapse
Hello,
Thank you for your answer. Yes i'm using my location.
I think I already got it. It's the sync time with the internet. I turned it off.
I think everything is ok now.
Thank you very much.
Time/Location Problem
Hope this is the right place for this question - I have a Telstra HD2 and live in Sydney. However, whenever I do a soft reset/hard reset the default location for time, etc reverts to Brisbane, which is in another state. Creates problems with time, especially daylight saving. I have tried changing all the usual options but with no success.
Does anyone know of any registry setting, etc that might apply. This is my second HD2 (previous one had a GPS problem and was exchanged for a new one - and still the same problem. I also noticed the demo HD2 in the Telstra store today was set to Brisbane as the default location (again, the shop is in Sydney).
Any help???
Ross202 said:
Hope this is the right place for this question - I have a Telstra HD2 and live in Sydney. However, whenever I do a soft reset/hard reset the default location for time, etc reverts to Brisbane, which is in another state. Creates problems with time, especially daylight saving. I have tried changing all the usual options but with no success.
Does anyone know of any registry setting, etc that might apply. This is my second HD2 (previous one had a GPS problem and was exchanged for a new one - and still the same problem. I also noticed the demo HD2 in the Telstra store today was set to Brisbane as the default location (again, the shop is in Sydney).
Any help???
Click to expand...
Click to collapse
As suggested above turn of sync internet time and set your time zone manually to Sydney. If you hard reset your phone you will have to this procedure again. Soft resets are fine!
Time/Location Setting Fixed
hardik119 said:
As suggested above turn of sync internet time and set your time zone manually to Sydney. If you hard reset your phone you will have to this procedure again. Soft resets are fine!
Click to expand...
Click to collapse
Thanks for the advice, I had tried the above, but with no success. However, I had also posted on the Forum for the Telstra HD2 9193 version and received the answer below from Tmorgan4 which seems to have fixed the problem so I am quoting it here for the benefit of anyone else who might have a similar problem. There are so many places that can cause a problem, the trick is to find the correct one.
Tmorgan 4 says: "I think I used to fix it via Settings Page - All Settings (down bottom right) - Personal - Phone. Under that is a GSM/UMTS Services Tab. Under Time Syncronization disable it."
Ross202 said:
Thanks for the advice, I had tried the above, but with no success. However, I had also posted on the Forum for the Telstra HD2 9193 version and received the answer below from Tmorgan4 which seems to have fixed the problem so I am quoting it here for the benefit of anyone else who might have a similar problem. There are so many places that can cause a problem, the trick is to find the correct one.
Tmorgan 4 says: "I think I used to fix it via Settings Page - All Settings (down bottom right) - Personal - Phone. Under that is a GSM/UMTS Services Tab. Under Time Syncronization disable it."
Click to expand...
Click to collapse
The problem is there are three ways to sync the time on the HD2:
1) Sync with Internet
2) Sync with telecom provider
3) Sync with Activesync
The first two options use location. If your location is incorrectly determined, disable the location service and set your location manually.
It is my experience the Telco Provider time is not so reliable
Yesterday My provider insisted it was 6:05 when actually it was 10:25.... (I now Disabled it)
Internet time / Activesync time are more reliable, if your location is correct.
Disable location service if the phone determines your location wrong.
I do not know, but I can imagine syncing through Activesync can cause problems if your computer is in a different timezone as your phone (eg, computer has London as location and phone has Amsterdam as location)
Concluding:
Four settings can influence time on your phone: Activesync, Internet Time, Telco Provider and Location services.
TimeSync2 PPC
I had the same problem. The solution I found is TimeSync2 PPC
Ross202 said:
I had also posted on the Forum for the Telstra HD2 9193 version and received the answer below from Tmorgan4 which seems to have fixed the problem so I am quoting it here for the benefit of anyone else who might have a similar problem.
Tmorgan 4 says: "I think I used to fix it via Settings Page - All Settings (down bottom right) - Personal - Phone. Under that is a GSM/UMTS Services Tab. Under Time Syncronization disable it."
Click to expand...
Click to collapse
This post fixed my incorrect time setting issue so BIG thanks for posting it, and not forgetting thanks to Tmorgan n' all
so thanks. It worked for me
Funny thing! cause i turned of "sync with internet" and used option to "automaticly decline location service" and yet, my "hour" seems to be changing RANDOMLY.. sometimes one hour ahead, sometimes two! Which is pretty nasty, cause i may have troubles waking up at the specific hour for work
new problem !!!!
hi, i have a big problem regarding the time changing , my htc hd2 goes 1 hour in front every time i make a restart , please help
I am from the UK
Running energy rom
Internet updates the time correctly but the get carrier time sends it forward one hour. It also keeps randomly going forward one hour whenever it wants! Driving me MAD
massive troubles with time in all Custom ROMs
What is the exectly problem with the time bug
I also use Energy ROM from 19.11.2010 and my time is now 3 hours ago
I disabled the 2 timesync (Provider, Network) but still have the issue
SHould I also turn of AGPS or localisation?
is there a CAB to fix that?
GreeT`s Erich
http://forum.xda-developers.com/showthread.php?t=832507
Check out this thread
Afte reading these two threads and trying out the cabs and tips...... ITS WORKED
Its been 19 hours and nothing has changed and the time is still correct

Initial Config of Exchange needs Wifi !!! NOW FIXED !!!

I received my SGS2 on Monday - pre-installed with the latest firmware (KE7) - and had problems immediately trying to get Microsoft Exchange ActiveSync configured.
I entered my configuration, consisting of
email address
Domain: user name
password
Exchange server
and a tick in the 2 SSL boxes
but kept getting error messages like:
Setup could not finish
Unable to connect Server​
or
Setup could not finish
Activation failed. Unable to connect to network. Try again with network provider's default APN.​
And before anyone asks, I did have a working data connection (automatically configured) and had no problems with internet access, email, weather updates on the widget, downloading apps from the store, etc, etc. I tried lots of different values for exchange, did a number of hard resets, etc - no joy. And then I brought the phone home, connected to my wifi and tried again. It worked!
I didn't believe it myself, so the next day I did the following:
Hard reset, wiped everything including cache.
Switched on phone, entered details for exchange - same error message as above
Drove home, outside the house, switched on wifi, entered my connection details and tried again (the details that previously failed were still on the screen, I reused them with no changes)
And it worked!
I would have thought that any application, including the Exchange configuration utility on my phone, would be agnostic as to how its data was delivered to our corporate exchange server; O2 GSM data or BT home broadband connection through a wireless router, who cares?
Anyway, this was driving me mad before I stumbled on this "solution" and hopefully the above can help someone. I'll also pass this info back to Samsung.
Before I go, does anyone want to comment on what the problem could be - O2 network blocking some type of traffic, hardcoded values deep in the configuration utility, etc, etc?
Hi,
Me too facing the same issue with my Samsung Ace S5830. I tried to configure my outlook with same module from other set it worked perfectly fine. I am facing issue with only my mobile set.
So I guess its not generic problem across all mobile set.
If any one is aware of this, please help ?
Regards,
Satish
FIXED !!!
I rang my network provider - o2 - and explained my problem. I was expecting to be told that if my data was working for other things then it wasn't their problem if there was an issue with my exchange client.
I was wrong! The guy I spoke to took me through the config in:
Settings - Wireless and network - Mobile networks - Access Point Names
Basically, we blew away the existing APN config and entered a new one from scratch. If I remember correctly, the new entries were the same as the old with the exception of Proxy and Port. These had values in the original APN I was using and they were left blank in the new one.
And it worked!
The o2 network - or more specifically the proxy - was not liking some of the data produced by the exchange client (which was SSL) and was refusing it.
So, lessons learned:
O2 support for me was great
If you have a similar problem, try ringing up your provider and ask them if the APN settings (which are usually automatically generated) are correct for your device.
I couldnt get the Exchange Server settings to work on my brand new i9100, I've installed Touchdown and it appears to have fixed the problem with the native exchange setup
Setup could not finish - fix
I have been looking for the fix for the problem;
Setup could not finish
Activation failed. Unable to connect to network. Try again with network provider's default APN
In the end the fix was simple in my case, I had the wrong date and time. Once I had corrected the date and time it setup perfectly.
Hope this helps
Unfortunately i got the same problem..
Any solutions have mentioned above, doesn't worked... :S
Any ideas..?
alexisgt said:
Unfortunately i got the same problem..
Any solutions have mentioned above, doesn't worked... :S
Any ideas..?
Click to expand...
Click to collapse
HI,
i have same issue, it was working fine all along, then i changed from cyanogen nightly to Cristelo v24, exchange stopped working, i wiped everything reinstalled rom still not working, i tired lightning, Stock etc all with full wipe still email is givingme same error while setting up. I tried on another s2 it works like a charm, only problem is with my handset. Touchdown is working fine. Pls HELP!!!!!!
TIA
---------- Post added at 09:18 PM ---------- Previous post was at 08:46 PM ----------
alexisgt said:
Unfortunately i got the same problem..
Any solutions have mentioned above, doesn't worked... :S
Any ideas..?
Click to expand...
Click to collapse
did you find solution to ur problem?
did you find solution to ur problem?
Click to expand...
Click to collapse
Yes.. I tried 2 days later...
It sounds funny, but it worked with any changes...! :S
I'm in exactly the same boat. Everything was fine on Friday and then I tried a new ROM (KI8 based Touche X-Power) and, all of a sudden, Exchange no longer works. No reflash, no wipe and reinstall. I've also tried official ROM's but it just point blank refuses to set up. Touchdown works, but in-built Exchange doesn't. This is very, very strange. Is there an explanation that anyone can give? I'm stumped...
activation failed
I have the same issues. Today I upgraded to gingerbread then to cognition 5.2 and now I cannot get exchange set up. I dont know if its due to the upgrade or a total coincidence. I get the "activation failed. unable to connect to network. try again with networks providers default APN" I'm using the same exact settings for domain, exchange server, etc. as before but it will not work.
same here. from lightining rom (2.3.4) to 2.3.5 roms. same issues with all the roms.
+1 To this problem. No idea what is causing it. Tried flashing to Villain ROM, had the issue. Flashed to Lightning ROM, same thing. Had to flash back to an older ROM because this problem was so annoying! Didn't work on either Wifi or 3G, with everything double and triple checked. Seems to work fine on my older ROM.
Same issue here. I've only been on stock with an At&t SG2. It was fine intially...I then wiped the phone for personal reasons and now I get this same error... try again with network provider's default apn. I tried with Touch Down and Enhanced Email and it works fine, but no luck with the native client. Very odd!! Btw, my device runs 2.3.4.
I hope someone is able to pinpoint the problem.
Same issue here.
Was on Cog. 1.51, exchange was working fine, flashed CM7 for a couple of days again no issues, now went back to 1.51 and getting the above messages. Wiped, cleared cache, etc, nothing works.
Same issue here. It was working fine when I originally configured it on Friday night. I wanted to change my google account on the device, so I did factory reset. Now I can't add my exchange accounts.
I contacted the Rogers (wireless provider) as well as Samsung Canada (useless weekend support staffs). Rogers points to Samsung. Samsung points to my company's MIS team!?!?!?!
Anyhow, I read the activation dialogue box again and again.
"By activating this application you accept that part of your movile phone data will be stored, processed and used by Samsung for the purpose of reporting activation of the application to the licensors of the application s/w itself. Such data held by Samsung will be dealt with strictly in accordance with Samsung's privacy policy. A copy of the policy is available upon request. Continue?"
It looks like it's trying to contact Samsung server to register the Exchange activation. I'm guessing they're trying to count number of exchange (activesync) users. Maybe, to pay greedy Microsoft.
I'm going to try again tomorrow.
glad to know there are many others, just flashed touch x rom, it actually worked, but the video playback was stuttering so i thought to flash it one more time,...and then cant activate exchange mail...tried flashing other roms didnt work, but a revert back to stock rom from nandroid backup works...getting confused here also
This has been driving me nuts for the last day and a half, funny that this topic's just exploded with replies. Sounds like it's a problem with Samsung's servers (Or their mail provider, Seven) activating the device for exchange. Vexingly, it worked absolutely fine until I switched ROMs and had to re-enter the settings, I've wiped all data multiple times and flashed many a ROM to try and fix it, but still no joy. Glad to hear I'm not alone, at least, sounds like we'll have to wait for Samsung to fix it.
In the meantime, people, don't remove your exchange setup.
EDIT: Emailed Samsung NZ about it, looking forward to their response.
i'm having this problem too.
I was on kh3 rom, all work perfectly.
Then (why? why? why?) i changed yesterday to the ki3.
No more exchange, i gone back to the kh3 but nothing changed, same problem.
On wifi, 3g, also using the wifi connection on the same network of the server exchange.
Any ideas? I need those email for work ç_ç
Me too.on cm7 works
Sent from my GT-I9100 using XDA App
Since we have to wait for Samsung (Or possibly Seven) to fix it, your best bet is to use another email client like K-9 (Free in the market) or one of the AOSP ones floating around. This is only an issue with the stock Samsung email application, so CM7 & MIUI et al will be fine.
You can try putting a tick in the 'set as premium account' box, which will sync email at push through the social hub - but that will only work if your exchange server supports POP or IMAP. That method will only sync email, not contacts and such, and it might not be the best idea for confidential work mail anyway. Still, beats not having any email access on the device..
Sent from my GT-I9100 using xda premium

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