Well this is fun. My phone had been running for a week without me installing or updating anything on it. Then today I was starting to get a few "android force close" messages on the phone so I decided to re-start it. I turned it off the regular way, but when I tried to turn it on again nothing happened. So I waited a while and tried again. Still nothing. So I decided to wait some more. After a while I noticed that the phone was starting to get very hot, and it still wouldn't turn on. So now I really don't know what to do. I could do a reflash but I don't have any recent backups so I really don't want to. Does anybody have any other suggestions?
Do you have battery? When batteries get near zero they start heating
Sent from my U20i using XDA App
Pull the sim and start it up without, these phones have a habit of weird behavior related to the sim card. If that helps, see what happens with an alternative sim. If no luck there I'd try a firmware repair.
It happen to me twice. My x10 mini pro only vibrate when I turn it on but it doesn't start. The first time it happens only 3 days after I buy it. I resolve it by taking it to se service center. They re flash the firmware. A week later it happens again. But after some googling, I found I can do the firmware reinstall by myself. You can use sony ericsson "update service" which can downloaded from support area on sonyericsson.com
Sent from my U20i using XDA App
I gave up trying to find a solution that doesn't invlove a reflash so I bit the bullet and started the process. For some reason my pc failed to download the new firmware and that somehow resulted in the phone powering back on by itself.
It works now. Yay
Related
My girlfriends all original at&t 1.6 x10 all of a sudden decided it would charge when it wanted to, then the other day just crapped out completely. It kept randomly rebooting so yesterday I restored it using the update service and it seemed fine for about 12 hours.
Today it crapped out again and started rebooting, basically it did the same thing.
I've been screwing around with it using different batteries, and sim/memory cards and I kept getting the same results until I accidentally turned on airplane mode.
Its been up and running in airplane mode for a couple hours without a problem. When I turn off airplane mode, it starts having problems again.
Now what to do?
Sent from my X10i using XDA App
cmross13 said:
My girlfriends all original at&t 1.6 x10 all of a sudden decided it would charge when it wanted to, then the other day just crapped out completely. It kept randomly rebooting so yesterday I restored it using the update service and it seemed fine for about 12 hours.
Today it crapped out again and started rebooting, basically it did the same thing.
I've been screwing around with it using different batteries, and sim/memory cards and I kept getting the same results until I accidentally turned on airplane mode.
Its been up and running in airplane mode for a couple hours without a problem. When I turn off airplane mode, it starts having problems again.
Now what to do?
Sent from my X10i using XDA App
Click to expand...
Click to collapse
It might be an app that you recently installed that is causing this problem.
to be safe, i would recommend you to go to the sony ericsson's support website, download the update service software and flash your phone to stock again.
batman_112 said:
It might be an app that you recently installed that is causing this problem.
Click to expand...
Click to collapse
i flashed the phone to the stock oem state using the sony update service
aR_ChRiS said:
to be safe, i would recommend you to go to the sony ericsson's support website, download the update service software and flash your phone to stock again.
Click to expand...
Click to collapse
thats exactly what i did yesterday. i uninstalled the version of the update service software, downloaded fresh, and installed it. no dice
also, can anyone tell me why the update service is flashing 1.6 and not 2.1? i thought we got 2.1 in usa? my personal x10 is on wolfbreaks rom so i am kinda out of the loop on the stock stuff
cmross13 said:
i flashed the phone to the stock oem state using the sony update service
thats exactly what i did yesterday. i uninstalled the version of the update service software, downloaded fresh, and installed it. no dice
also, can anyone tell me why the update service is flashing 1.6 and not 2.1? i thought we got 2.1 in usa? my personal x10 is on wolfbreaks rom so i am kinda out of the loop on the stock stuff
Click to expand...
Click to collapse
There is not 2.1 on AT&T. They are still running 1.6
so any other advice? im kinda in a bad spot here and dont have the scratch for a new phone
update: just installed generic 2.1 & crossing my fingers
If it is not a software issue flash back to 1.6 and use warranty or insurance. My phone would overheat nad get stuck in bootloops.
update: still crapping out randomly.
im starting to think maybe its not the software or firmware
same issue here, random reboot with official firmwares, if I can change my phone I'll do it as soon as possible, I will never took an SE device anymore.
I've been searching for the answer all day, so please don't bite my head off if the answer is somewhere obvious. Also my spell check is on the fritz so i apoligise in advance for the poor spelling.
Today i tried upgrading my x10i via the sony PC companion. All went well until the software asked me to restart the phone. It restarted, loaded up the OS and asked me for language etc. After clicking for language, the phone became unresponsive and then turned off.
My first port of call was to reconnect the phone to the PC companion. I pressed and held the back button the companion software picked it up and reistalled the OS.
Didn't work. Same behaviour as before.
I then tried SEUS and used the repair feature. Again it reinstalled the 2.3.3 OS. I restared the phone, and had the smae behaviour as before, execpt it started looping the restart. The phone would get into the OS main screen fine, and then restart over and over.
After that i got onto google trying to search for the same issue. Everywhere i went, people were saying that a software reinstall did the trick. I had tried that several times by now and so i decided to come over to xdadev and give a flash a try. I downloaded the flasher and the most recent rom from this thread.
The flasher worked ok, but i was getting the same behaviour with the restart loop. I then decided to flash back to 2.1, and this is where i had a small breakthrough, as when i finished installing 2.1 Update 1, the phone turned on and stayed on. However it didn't reconise my sim card. I played with it for a bit to make sure that it would say on, which it did, and then i powered it off to check the sim card. I gave it a polish and reinstered it. The OS reconised the sim card, and then started the restart loop again.
So obviously i'm thinking it's the sim card. I recharge the battery for a while, just to mek sure that the phone will stay on and then i try my wifes sim card. This time, did can't even boot fully and only gets as far as the sony ericsson screen.
After that i took out my wifes sim card and it started working normally again.
So now im curious. I decide to flash the phone to 2.3.3 again to see if it runs ok. Aside from one restart which i think was part of the install process, it works fine as long as there is not a sim card in the phone.
Since i've had the phone, i've done one upgrade aside from this one from 1.6 to 2.1 and everything worked fine. I've also had the same simcard since i've had the phone with no problems what so ever up until this point.
Thoughts?
EDIT: Things I forgot to mention:
1. The battery was 80% charged when i started the original upgrade to 2.3.3
2. During the troubles, i would try and turn the phone on, the green light would flash and it would vibrate but not turn on. If i left my finger on the on button, it would 'cycle' through with the green light and the vibrate sequence every few seconds.
Hey Krusty, I've been having a similar issue with my x10, I posted about it over here, maybe we can brainstorm together? http://forum.xda-developers.com/showthread.php?t=1209798
chances are this could be what you are in,
say good bye to your phone, it is permanently damage now.
http://talk.sonyericsson.com/message/24287
Congratulation, there is a chance you got one of those faulty motherboard that can't handle updates resulting a burning in your motherboard.
You might as well open up the cover and smell if it give you a burning scent.
welcome to the club.
Krusty81 said:
I've been searching for the answer all day, so please don't bite my head off if the answer is somewhere obvious. Also my spell check is on the fritz so i apoligise in advance for the poor spelling.
Today i tried upgrading my x10i via the sony PC companion. All went well until the software asked me to restart the phone. It restarted, loaded up the OS and asked me for language etc. After clicking for language, the phone became unresponsive and then turned off.
My first port of call was to reconnect the phone to the PC companion. I pressed and held the back button the companion software picked it up and reistalled the OS.
Didn't work. Same behaviour as before.
I then tried SEUS and used the repair feature. Again it reinstalled the 2.3.3 OS. I restared the phone, and had the smae behaviour as before, execpt it started looping the restart. The phone would get into the OS main screen fine, and then restart over and over.
After that i got onto google trying to search for the same issue. Everywhere i went, people were saying that a software reinstall did the trick. I had tried that several times by now and so i decided to come over to xdadev and give a flash a try. I downloaded the flasher and the most recent rom from this thread.
The flasher worked ok, but i was getting the same behaviour with the restart loop. I then decided to flash back to 2.1, and this is where i had a small breakthrough, as when i finished installing 2.1 Update 1, the phone turned on and stayed on. However it didn't reconise my sim card. I played with it for a bit to make sure that it would say on, which it did, and then i powered it off to check the sim card. I gave it a polish and reinstered it. The OS reconised the sim card, and then started the restart loop again.
So obviously i'm thinking it's the sim card. I recharge the battery for a while, just to mek sure that the phone will stay on and then i try my wifes sim card. This time, did can't even boot fully and only gets as far as the sony ericsson screen.
After that i took out my wifes sim card and it started working normally again.
So now im curious. I decide to flash the phone to 2.3.3 again to see if it runs ok. Aside from one restart which i think was part of the install process, it works fine as long as there is not a sim card in the phone.
Since i've had the phone, i've done one upgrade aside from this one from 1.6 to 2.1 and everything worked fine. I've also had the same simcard since i've had the phone with no problems what so ever up until this point.
Thoughts?
Click to expand...
Click to collapse
add me on gtalk or MSN, i had that problem and i think i can help~~
gtalk: [email protected]
msn: [email protected]
goku16 said:
add me on gtalk or MSN, i had that problem and i think i can help~~
gtalk: [email protected]
msn: [email protected]
Click to expand...
Click to collapse
My msn is not installed atm cause i reistalled windows. I'll be reinstalling it again cause i made a mistake, so i won't beable to contact you on msn.
Can't you just provide the answer here?
Krusty81 said:
My msn is not installed atm cause i reistalled windows. I'll be reinstalling it again cause i made a mistake, so i won't beable to contact you on msn.
Can't you just provide the answer here?
Click to expand...
Click to collapse
it's not an answer actually, i just want to walk u through it, because since the day i got my phone RIGHT, i had no idea how did i do it
anyway, i just helped the guy in another thread and yeah, i will post the answer if his way is working
Hi,
I bought a mini pro sk17i a week back. I updated the phone via pc companion to 2.3.4 (4.0.2.A.0.58). The phone was working fine, but after 2 days it started to reboot itself after a call. after 5 continuous reboot i reset the phone (erased all data), then it worked fine for 2 days. Today while i was shopping i made a call, then it started to reboot. One of the things i noticed was from that point any number i dialed was not showing in the call logs. i couldnt reset the data as i was busy shopping and kept the phone in ma pocket. Later i find the phone is switched off mode. I tried pressing power button but nothing happens. Took the battery out and re inserted the battery. did a reset and it started to work fine. When i took the battery out it was a lil hot (warm) and the phone was also warm (battery area).
Here are my questions;
1.Why did this happen.
2. The phone was a lil hot when i removed the battery, can any part inside the phone be damaged if it goes hot.
3. Is this because of hardware problem/Software problem.
(I did a full reflash using flashtool and the latest firmware, till now its working fine.. dunno if this will happen again)
seems like firmware problem to me.
take the phone to service center if haplens again.
but I guess its fixed now, tho I dont know the reason, might be something happened by updating
It happened again. I flashed back to 4.0.2.A.0.42. What could be the problem.
coolbuy said:
It happened again. I flashed back to 4.0.2.A.0.42. What could be the problem.
Click to expand...
Click to collapse
This might be due to any software you installing after flashing...
Try to remember what you do after flashing and uninstall that software
Else get global copy of .58 update and flash that .ftf packageby using flashtool...
coolbuy said:
Hi,
I bought a mini pro sk17i a week back. I updated the phone via pc companion to 2.3.4 (4.0.2.A.0.58). The phone was working fine, but after 2 days it started to reboot itself after a call. after 5 continuous reboot i reset the phone (erased all data), then it worked fine for 2 days. Today while i was shopping i made a call, then it started to reboot. One of the things i noticed was from that point any number i dialed was not showing in the call logs. i couldnt reset the data as i was busy shopping and kept the phone in ma pocket. Later i find the phone is switched off mode. I tried pressing power button but nothing happens. Took the battery out and re inserted the battery. did a reset and it started to work fine. When i took the battery out it was a lil hot (warm) and the phone was also warm (battery area).
Here are my questions;
1.Why did this happen.
2. The phone was a lil hot when i removed the battery, can any part inside the phone be damaged if it goes hot.
3. Is this because of hardware problem/Software problem.
(I did a full reflash using flashtool and the latest firmware, till now its working fine.. dunno if this will happen again)
Click to expand...
Click to collapse
how do u solved it? i have the same problem. oh man. this problem make me sick
bobo180590 said:
how do u solved it? i have the same problem. oh man. this problem make me sick
Click to expand...
Click to collapse
i allready experience boot loops last week ago..
many method i try to fix it.. the best way is im using wotanserver to reflash the original firmware..
i also try using seus and flashtools but totally doesn't work..
so the best way is try use wotanserver..
Have you had this issue since flashing back to .42?
We will roll out a new software starting next week (.6x) mainly meant to improve the memory management to avoid reboots. Might be exactly what you need.
The roll out will start 12W02 but all phones won't get it at the same time so I cannot say for sure when your phone will get it.
Please post again and let me know when you got this so I know if it helped or not.
-Markus
Sony Ericsson Answers Team
I have exactly the same problem
Markus-SEAnswers said:
Have you had this issue since flashing back to .42?
We will roll out a new software starting next week (.6x) mainly meant to improve the memory management to avoid reboots. Might be exactly what you need.
The roll out will start 12W02 but all phones won't get it at the same time so I cannot say for sure when your phone will get it.
Please post again and let me know when you got this so I know if it helped or not.
-Markus
Sony Ericsson Answers Team
Click to expand...
Click to collapse
Hi Markus, Thanks for the response. As soon as i bought the phone i updated the firmware using pc companion. The flashing part went fine and the phone was working fine for 3 days, then it started reboots and turnoffs. I reinstalled the firmware and the same happened again. Then i observed this repeatedly happens when i finish call or lock the phone once it happens. i Also noticed the last called persons info is not stored in call log. But if u plug it for charging then the phone is fine. I rolled back to the previous .42 version. It was working fine for 4 days, yesterday after an hour of music playback (battery was around 44% or below) this happened again. i turned off the phone once it started restarting itself . then turned it on and cleaned the call logs. From that point its working fine without any shutdowns/restarts. Please help, i'm pretty sure that this is not a hardware issue. if the phone can run fine for 3 days without any probs..
andymac2k8 said:
I have exactly the same problem
Click to expand...
Click to collapse
me too when i use GPS or Wlan (.42 and .58 Firmware).
Thanks for the info.
I suggest you wait for the new update (.6x) which should hopefully be available for your phone very soon. If this won't fix the problem you have or if you don't feel like waiting for it (I cannot give an exact date when you will get it) you should contact a service center and have them examine the phone and do whatever necessary to get it working properly.
Repair routines varies a lot depending on market and local laws so you should give the local support a call and ask for some info about this if you choose to go with the service option.
http://www.sonyericsson.com/cws/corporate/common/contact/phonelist
-Markus
Oops, double post.
LG-P760 stock Android 4.1.2
Only basic apps, FB, gmail etc.
1. Factory/hard reset
2. Works around 3-4 days perfectly, then starts to crash.
By crash I mean black screen, nothing helps, only battery pull.
3. After first crash, starts crashing more frequently. Happens only in standby.
Worst was today: If I start phone, log in, then it wont crash before I put it in standby. First time in standby, within 30 second, it had crashed.
twice crashed when someone tried to call me. Vibrated once, then crashed.
I would like to avoid replacing my phone.
Any ideas how to find the source of this problem? Any recommendations?
lamui said:
LG-P760 stock Android 4.1.2
Only basic apps, FB, gmail etc.
1. Factory/hard reset
2. Works around 3-4 days perfectly, then starts to crash.
By crash I mean black screen, nothing helps, only battery pull.
3. After first crash, starts crashing more frequently. Happens only in standby.
Worst was today: If I start phone, log in, then it wont crash before I put it in standby. First time in standby, within 30 second, it had crashed.
twice crashed when someone tried to call me. Vibrated once, then crashed.
I would like to avoid replacing my phone.
Any ideas how to find the source of this problem? Any recommendations?
Click to expand...
Click to collapse
I had the same problem with Vietnam Rom and it was the baseband. I changed to the baseband from ICS from a Rom of my country so I have Vietnam Rom+Original ICS baseband and everything works well.
Thanks.
Although, I understand it mostly is problem when you have unlocked bootloader.
I am running stock everything.
And they have problem with rebooting phone, mine crashes and freezes.
Weird is that it starts around third day of normal use.
I think I have to take on a quest with a warranty. Does anyone know, can I contact LG straight without the provider, where I bought the phone?
lamui said:
Thanks.
Although, I understand it mostly is problem when you have unlocked bootloader.
I am running stock everything.
And they have problem with rebooting phone, mine crashes and freezes.
Weird is that it starts around third day of normal use.
I think I have to take on a quest with a warranty. Does anyone know, can I contact LG straight without the provider, where I bought the phone?
Click to expand...
Click to collapse
You can.
lamui said:
Thanks.
Although, I understand it mostly is problem when you have unlocked bootloader.
I am running stock everything.
And they have problem with rebooting phone, mine crashes and freezes.
Weird is that it starts around third day of normal use.
I think I have to take on a quest with a warranty. Does anyone know, can I contact LG straight without the provider, where I bought the phone?
Click to expand...
Click to collapse
I haven't unlocked it. The problem was the same: SOD sleep of death, when the screen goes off you can't do anything but pull the battery.
But if you can use the warranty use it. You should find the warranty info in the box to know where send it in your city.
Sent from my LG-P768 using xda app-developers app
Thanks. I will search into it. Sleep of death is new expression for me.
I only have phone, it came from relatives who threw away receipt + box.
Luckily I managed to get new receipt from provider yesterday (I dont think they usually give out receipts twice), so now I can use local warranty.
Thanks everyone for replying. I will post update when I have final solution.
Since you are stock you might want to consider flashing the kdz to see if that helps. Good luck!
Sent from my LG-P769(20d) using the xda-developers app. If I helped you please hit the "thank you" button.
I'm having the exact same issue with mine. I've heard everything from "try a different SD card" to "factory reset," and nothing seems to permanently fix the issue. What I've found kind of sort of works is just reboot it a whole bunch until it finally comes up and doesn't do it any more. From there, I'm good to go until the battery runs out or I need to reboot it because all the bloatware is causing it to glitch. This usually means that I have to reboot my device 10+ times in a row every few days. Hopefully, you found a more viable fix than this.
neo1piv014 said:
I'm having the exact same issue with mine. I've heard everything from "try a different SD card" to "factory reset," and nothing seems to permanently fix the issue. What I've found kind of sort of works is just reboot it a whole bunch until it finally comes up and doesn't do it any more. From there, I'm good to go until the battery runs out or I need to reboot it because all the bloatware is causing it to glitch. This usually means that I have to reboot my device 10+ times in a row every few days. Hopefully, you found a more viable fix than this.
Click to expand...
Click to collapse
Hi
I managed to kind of solve this issue. Because I am not sure how, I haven't closed thread yet.
Anyway, I warranted device, they re-installed soft. Came back, same thing. After around weeks use, SOD. Factory reset. After that, things went interesting.
I tried not to leave it idle. Always had something running. I also had noticed by the time it never occurred when it was plugged in or music was playing.
One day it did it again, but I was in a hurry and just disregarded it. I did something(I was busy, maybe just plugged it in automatically?) and it came back up. It took like 10 sec for screen to start, but it did just wake up. And it haven't had crash ever since. I have no idea is this solution or is this just some coincidence and I am not keen to factory reset again, to see will it reoccur. It's my only phone
TLDR: Managed to get out of sleep of death, haven't reoccurred since.
Hey guys I'm new to the forum so go easy on my
So here's the story, last month when the .314 update came I was to impatient to wait until it got the over the air update so I dowloaded it from XDA flashed it using flash tools. I've done the many times before tomy z2 and also to my previous phones and everything went fine. But this time after around 20% of the flashing was complete the completion bar just got stuck there forever. I waited an hour but nothing seemed to be happening so knowing well that it'll brick my phone I unplugged it from the PC. After some googling I found out that there was a new version of flashtools available so I unisntalled my previous version and installed the new one and flashed the same ftf file again. This time to my relief the flashing went normal and my phone was successpfully updated. After a few hours of use my phone just randomly restarted. I didn't pay any attention to it but in the following days my phone started restarting at the most random times around 3-4 times a day. So obviously I knew that something has gone wrong. So I used my booted my phone into safe mode but the problem presisted, I tried doing a hard reset and then I use SUS to repair it but the problem was still there.I even flashed the singtel version of the same firmware version but even then the phone just randomly rebooted. There's nothing wrong with the sim because I switched the sim too (because some people kept insisting that the sim is to blame although I knew in my case that it wasn't) but as I expected the problem presisted. Now I'm at a loss as to what to do.I bought the phone from singapore but right now I don't live there so I can't claim warranty (even if I could).
So I turn to you, the experts in XDA it would be great help if you guys can guid me to a solution or atlesat tell me what the hell is actually wrong with the phone.
Ps: the restarts are entirely random. eg: I can play asphault for hours or shoot 4K for a long time without any problems but then I try texting someone and the phone restarts.
silver1704 said:
Hey guys I'm new to the forum so go easy on my
So here's the story, last month when the .314 update came I was to impatient to wait until it got the over the air update so I dowloaded it from XDA flashed it using flash tools. I've done the many times before tomy z2 and also to my previous phones and everything went fine. But this time after around 20% of the flashing was complete the completion bar just got stuck there forever. I waited an hour but nothing seemed to be happening so knowing well that it'll brick my phone I unplugged it from the PC. After some googling I found out that there was a new version of flashtools available so I unisntalled my previous version and installed the new one and flashed the same ftf file again. This time to my relief the flashing went normal and my phone was successpfully updated. After a few hours of use my phone just randomly restarted. I didn't pay any attention to it but in the following days my phone started restarting at the most random times around 3-4 times a day. So obviously I knew that something has gone wrong. So I used my booted my phone into safe mode but the problem presisted, I tried doing a hard reset and then I use SUS to repair it but the problem was still there.I even flashed the singtel version of the same firmware version but even then the phone just randomly rebooted. There's nothing wrong with the sim because I switched the sim too (because some people kept insisting that the sim is to blame although I knew in my case that it wasn't) but as I expected the problem presisted. Now I'm at a loss as to what to do.I bought the phone from singapore but right now I don't live there so I can't claim warranty (even if I could).
So I turn to you, the experts in XDA it would be great help if you guys can guid me to a solution or atlesat tell me what the hell is actually wrong with the phone.
Ps: the restarts are entirely random. eg: I can play asphault for hours or shoot 4K for a long time without any problems but then I try texting someone and the phone restarts.
Click to expand...
Click to collapse
Telephony error
Try repairing via sony pc compaion
If the problem persists contact sony customer support
Envious_Data said:
Telephony error
Try repairing via sony pc compaion
If the problem persists contact sony customer support
Click to expand...
Click to collapse
Thanks for the reply. I tried repairing via pc companion...did't work. What's a telephony error?
silver1704 said:
Thanks for the reply. I tried repairing via pc companion...did't work. What's a telephony error?
Click to expand...
Click to collapse
Telephony is actualy the phone part of a smart phone, its sim card slot to the app it self
Usualy when there is a problem with any one of those it will cause a phone to not function properly
In this case yours is one of them
Replacement or repair is needed ;D
Envious_Data said:
Telephony is actualy the phone part of a smart phone, its sim card slot to the app it self
Usualy when there is a problem with any one of those it will cause a phone to not function properly
In this case yours is one of them
Replacement or repair is needed ;D
Click to expand...
Click to collapse
I see. Unfortunately the country I live I'm in at the moment doesn't have a sony service centre or anything of the sort so I have to go back to Singapore to actually give it for repairs.
But how is it possible that I got a hardware damage just by a flashing error? I mean before that incident the phone worked just fine for 3 months and I've never dropped my phone or done anything to actually damage it physically.
silver1704 said:
I see. Unfortunately the country I live I'm in at the moment doesn't have a sony service centre or anything of the sort so I have to go back to Singapore to actually give it for repairs.
But how is it possible that I got a hardware damage just by a flashing error? I mean before that incident the phone worked just fine for 3 months and I've never dropped my phone or done anything to actually damage it physically.
Click to expand...
Click to collapse
Z2 suffered alot of manufacturing issues so it is posible a part on a well kept device can break, like my Z2 vibrator motor randomly stopped yet i never dropped it
I've got same problem..did you fixed it? Advice me plz..
Sent from my D6503 using XDA Free mobile app
my has phone automatically factory reset every thing even the SD card
how can I restore my SD card ?????