I've been searching for the answer all day, so please don't bite my head off if the answer is somewhere obvious. Also my spell check is on the fritz so i apoligise in advance for the poor spelling.
Today i tried upgrading my x10i via the sony PC companion. All went well until the software asked me to restart the phone. It restarted, loaded up the OS and asked me for language etc. After clicking for language, the phone became unresponsive and then turned off.
My first port of call was to reconnect the phone to the PC companion. I pressed and held the back button the companion software picked it up and reistalled the OS.
Didn't work. Same behaviour as before.
I then tried SEUS and used the repair feature. Again it reinstalled the 2.3.3 OS. I restared the phone, and had the smae behaviour as before, execpt it started looping the restart. The phone would get into the OS main screen fine, and then restart over and over.
After that i got onto google trying to search for the same issue. Everywhere i went, people were saying that a software reinstall did the trick. I had tried that several times by now and so i decided to come over to xdadev and give a flash a try. I downloaded the flasher and the most recent rom from this thread.
The flasher worked ok, but i was getting the same behaviour with the restart loop. I then decided to flash back to 2.1, and this is where i had a small breakthrough, as when i finished installing 2.1 Update 1, the phone turned on and stayed on. However it didn't reconise my sim card. I played with it for a bit to make sure that it would say on, which it did, and then i powered it off to check the sim card. I gave it a polish and reinstered it. The OS reconised the sim card, and then started the restart loop again.
So obviously i'm thinking it's the sim card. I recharge the battery for a while, just to mek sure that the phone will stay on and then i try my wifes sim card. This time, did can't even boot fully and only gets as far as the sony ericsson screen.
After that i took out my wifes sim card and it started working normally again.
So now im curious. I decide to flash the phone to 2.3.3 again to see if it runs ok. Aside from one restart which i think was part of the install process, it works fine as long as there is not a sim card in the phone.
Since i've had the phone, i've done one upgrade aside from this one from 1.6 to 2.1 and everything worked fine. I've also had the same simcard since i've had the phone with no problems what so ever up until this point.
Thoughts?
EDIT: Things I forgot to mention:
1. The battery was 80% charged when i started the original upgrade to 2.3.3
2. During the troubles, i would try and turn the phone on, the green light would flash and it would vibrate but not turn on. If i left my finger on the on button, it would 'cycle' through with the green light and the vibrate sequence every few seconds.
Hey Krusty, I've been having a similar issue with my x10, I posted about it over here, maybe we can brainstorm together? http://forum.xda-developers.com/showthread.php?t=1209798
chances are this could be what you are in,
say good bye to your phone, it is permanently damage now.
http://talk.sonyericsson.com/message/24287
Congratulation, there is a chance you got one of those faulty motherboard that can't handle updates resulting a burning in your motherboard.
You might as well open up the cover and smell if it give you a burning scent.
welcome to the club.
Krusty81 said:
I've been searching for the answer all day, so please don't bite my head off if the answer is somewhere obvious. Also my spell check is on the fritz so i apoligise in advance for the poor spelling.
Today i tried upgrading my x10i via the sony PC companion. All went well until the software asked me to restart the phone. It restarted, loaded up the OS and asked me for language etc. After clicking for language, the phone became unresponsive and then turned off.
My first port of call was to reconnect the phone to the PC companion. I pressed and held the back button the companion software picked it up and reistalled the OS.
Didn't work. Same behaviour as before.
I then tried SEUS and used the repair feature. Again it reinstalled the 2.3.3 OS. I restared the phone, and had the smae behaviour as before, execpt it started looping the restart. The phone would get into the OS main screen fine, and then restart over and over.
After that i got onto google trying to search for the same issue. Everywhere i went, people were saying that a software reinstall did the trick. I had tried that several times by now and so i decided to come over to xdadev and give a flash a try. I downloaded the flasher and the most recent rom from this thread.
The flasher worked ok, but i was getting the same behaviour with the restart loop. I then decided to flash back to 2.1, and this is where i had a small breakthrough, as when i finished installing 2.1 Update 1, the phone turned on and stayed on. However it didn't reconise my sim card. I played with it for a bit to make sure that it would say on, which it did, and then i powered it off to check the sim card. I gave it a polish and reinstered it. The OS reconised the sim card, and then started the restart loop again.
So obviously i'm thinking it's the sim card. I recharge the battery for a while, just to mek sure that the phone will stay on and then i try my wifes sim card. This time, did can't even boot fully and only gets as far as the sony ericsson screen.
After that i took out my wifes sim card and it started working normally again.
So now im curious. I decide to flash the phone to 2.3.3 again to see if it runs ok. Aside from one restart which i think was part of the install process, it works fine as long as there is not a sim card in the phone.
Since i've had the phone, i've done one upgrade aside from this one from 1.6 to 2.1 and everything worked fine. I've also had the same simcard since i've had the phone with no problems what so ever up until this point.
Thoughts?
Click to expand...
Click to collapse
add me on gtalk or MSN, i had that problem and i think i can help~~
gtalk: [email protected]
msn: [email protected]
goku16 said:
add me on gtalk or MSN, i had that problem and i think i can help~~
gtalk: [email protected]
msn: [email protected]
Click to expand...
Click to collapse
My msn is not installed atm cause i reistalled windows. I'll be reinstalling it again cause i made a mistake, so i won't beable to contact you on msn.
Can't you just provide the answer here?
Krusty81 said:
My msn is not installed atm cause i reistalled windows. I'll be reinstalling it again cause i made a mistake, so i won't beable to contact you on msn.
Can't you just provide the answer here?
Click to expand...
Click to collapse
it's not an answer actually, i just want to walk u through it, because since the day i got my phone RIGHT, i had no idea how did i do it
anyway, i just helped the guy in another thread and yeah, i will post the answer if his way is working
Related
Have you guys ever experienced your x10 randomly restarting itself? Sometimes when I'm talking on the phone or just have my phone lying on my bed, it just restarts itself. I doesn't bother me too much since it isn't that frequent, but it pisses me off when it does restarts while I am on the phone...
Does anyone know why it does this and how it can be prevented?
Hi shukla,
I've got exactly the same problem! Which firmware is on your phone? I've got the 026 on my X10i. I think it's the firmware or the new root method?!
If I'll find some time this week I would like to try some things out...Some other experienced that problems, too?
Regards,
Martin
I've had random reboots as well running 26 firmware (using the 3 step root method) thankfully never during a call last time was while in Toronto this past Saturday taking pictures with Vignette.
I'm on 024 (rooted).
I think I was wrong with my thoughts. Today I've read a lot about our problem with rebooting. Seems it is the Sony backup application. It is randomly accessing the SIM card and thats the reason why our phones crashes. Right now I am going to flash my phone again. I'll tell you some more details after flashing is done.
Ok, well it's not easy to fix that problem. Yesterday I flashed my X10 about 6 times. With original SEUS firmware and the problem still appears. Then I flashed with 026 debranded firmware. After that I rooted my phone with the doshaska.net method. After that I removed the restore/backup app from /system/app. The problem still appears till now - but not so often. In fact, I had reboots every minute, so my phone didn't came up. I really don't have a clue why it happen. Someone else got an idea?
Regards ,
Martin
The only way I could stop mine from rebooting was to remove SetCPU. Are you using it? If so, feeze it or remove it and see how it goes. I do have another problem now with the damn screen not sleeping unless i push the power button! Oh well, the joy of fiddling
Nothing out of the usual battery dain yet. I am running the branded Dutch t- mobile firmware. I'm going to root it soon.
Sent from my X10i using XDA App
need help please
glad i found this thread
i got the same problem since yesterday, my phone just restarts or turns off during call or anytime even if the screen is off and its just lying on my bed..
and doesnt starts on pressing start button, though i do feel vibration...the only way to start is to remove battery for few seconds and then put it again
infact i am using my phone without back cover as everytime i have to remove battery
tried 24 firmware and 26 with rooting method...same problem now trying to update from SEUS...lets c how it goes,,,fingers crossed
anybody else had this problem..? if cleared please advise me wot 2 do
i was using setcpu, juice defender and was rooted by .app method, what i think this problem started after uploading Dark Luster theme
but everything gets formatted when u reflash isn't it..?
please help
thanks
gitin said:
glad i found this thread
i got the same problem since yesterday, my phone just restarts or turns off during call or anytime even if the screen is off and its just lying on my bed..
and doesnt starts on pressing start button, though i do feel vibration...the only way to start is to remove battery for few seconds and then put it again
infact i am using my phone without back cover as everytime i have to remove battery
tried 24 firmware and 26 with rooting method...same problem now trying to update from SEUS...lets c how it goes,,,fingers crossed
anybody else had this problem..? if cleared please advise me wot 2 do
i was using setcpu, juice defender and was rooted by .app method, what i think this problem started after uploading Dark Luster theme
but everything gets formatted when u reflash isn't it..?
please help
thanks
Click to expand...
Click to collapse
alright i found the solution myself...this post is just to help others
flashing did not solve my problem at all, through SEUS or rooting method nope the problem didn't go
finally i removed my memory card and everything was fine
some things on memory card could cause reboot during calls or randomly, next time try formatting your memory card
hope it help someone
cheers!
luv my x10 though i ve also got iphone but i ve never looked back
Just curious, how hot is everyone's phone when it reboots? I've noticed my x10 doing the same when its running a little warm. It usually starts acting up when it's over 105 degrees Fahrenheit.
Sent from my HTC Desire using Tapatalk
Gitin thx..it looks much better now, however yeasterday I was carrying my x10(still with no memory card in it) in the pocket, it got pretty hot (most probably over 38 degrees) and it turned into this rebooting "mode"..finally I left battery for 20 minutes in cold place..x10 got back to normal..I think that random reboots are the matter of memory card issue (You have solved this problem) or/and overheating of battery - still couldnt find any clue how to ease this pain but read somewhere that Froyo for x10 will have this problem taken care of..
i think ( depends on my experiences) the telephone need to reboot coz one applications from SD card want to launch (send or receive) some commands from or to internal (built in memory).
that's means this applications needs to move temporary to internal memory just to execute this command so absolutely android system will restart to create virtual memory to this application to let it runs correctly
first it's better to remove backup/restore programs or make its runs manually, if you have another software need to save data to SD memory ,remove it.
it's better to launch applications directly from internal memory to win the time and performance but At the expense of the memory size
ps: all that explanations depend on the framework version.
sorry for complex explain but i don't have easy way to explain this problems
i suddenly have it now to, first every hour, now every 5 minutes, my phone won't start up anymore
sorry..bad news..its pretty cold here in Poland so battery shouldnt turn to hot that easily but apparently the problem is more serious..I have to admit that random reboots occur less frequently than before but that **** still hapens to my x10..after no more than 2 days I had gotten memory card removed it got back to malfunctioning again..
it really pisses me off that I cant enjoy this phone anymore..
android 2.1 or higher is my only hope..
if anybody solved that issue entirely..please, dont be shy, do not hesitate..help us, please!
zbyslove said:
sorry..bad news..its pretty cold here in Poland so battery shouldnt turn to hot that easily but apparently the problem is more serious..I have to admit that random reboots occur less frequently than before but that **** still hapens to my x10..after no more than 2 days I had gotten memory card removed it got back to malfunctioning again..
it really pisses me off that I cant enjoy this phone anymore..
android 2.1 or higher is my only hope..
if anybody solved that issue entirely..please, dont be shy, do not hesitate..help us, please!
Click to expand...
Click to collapse
i too am hanging on for the 2.1 update to hope it solves the problem. I've a feeling there's going to be a lot of x10s going into SE for a service though when it is released and doesn't solve the problem!
I'm not 100% but is this problem the entire phone powering down, or just the connection to your network, mine just loses its network connection and then connects again, over and over ........
there's nothing 2.1 update will do
as our phone was working fine when v bought it, its completely a hardware fault
ok do this...
1.take out sim
2.format ur memory card
3.repair through SEUS or root process watever..
4.turn on ur x10 without sim and leaving formatted card inside
it will still give u hard time u can try putting some video on ur memory card and try to play it few times, ur x10 will turn off and wont turn on until u take out battery for few seconds or take ur x10 in front of Air-Conditioner
as someone suggested in rooting thread to keep ur x10 in front of air-conditioner if u get errors while rooting or if rooting process stucks in middle
the same thing applies in our case...try using ur phone in front of A-Con it wont turn off
i tried with a new battery ...still the same
as i ve been repairing mobile phone from last 5 years, i opened my x10, took out the motherboard, took out all plates over IC's, cpu and cleaned it with acetone properly and heated cpu and whole board with Hot Air Gun...everybody who repairs mobile phones knows what i am talking about
still its the same....
still i am not saying i know everything, anybody knows what the problem is and suggest the overcome is most welcome
nxt few months gonna b really cold at my place...i definitely think i'll notice a difference as its really hot these days which is causing my x10 to die
I did experience this when I debranded my AT&T X10. I have since gone back to the AT&T ROM and have not had this issue since. My battery life has also improved. I did root and remove all the AT&T bloatware. I also edited settings.db to allow for installing non-market apps. This phone is very fast and smooth now with almost no glitches at all.
mine won't even work anymore..once per every 20 or 30 times and than it turns off itself very quick..I can't recharge battery, nothing..really hope that 2.1 will help somehow..I am thinking of getting back to very first soft that x10 was launched with..seriously I am sickin tired with that ****..
naplesbill said:
I did experience this when I debranded my AT&T X10. I have since gone back to the AT&T ROM and have not had this issue since. My battery life has also improved. I did root and remove all the AT&T bloatware. I also edited settings.db to allow for installing non-market apps. This phone is very fast and smooth now with almost no glitches at all.
Click to expand...
Click to collapse
Hi, I have an AT&T X10 and wonder what you debranded your phone to? I debranded mine about a week after I got it to R2BA026 Latin America and never had any issue with rebooting.
Aside from needing to power off the phone to check for software updates (two weeks ago of course ) my phone has been up for +358 hours without an issue, and that's with installing the AmbientTime home screen several days ago.
Well this is fun. My phone had been running for a week without me installing or updating anything on it. Then today I was starting to get a few "android force close" messages on the phone so I decided to re-start it. I turned it off the regular way, but when I tried to turn it on again nothing happened. So I waited a while and tried again. Still nothing. So I decided to wait some more. After a while I noticed that the phone was starting to get very hot, and it still wouldn't turn on. So now I really don't know what to do. I could do a reflash but I don't have any recent backups so I really don't want to. Does anybody have any other suggestions?
Do you have battery? When batteries get near zero they start heating
Sent from my U20i using XDA App
Pull the sim and start it up without, these phones have a habit of weird behavior related to the sim card. If that helps, see what happens with an alternative sim. If no luck there I'd try a firmware repair.
It happen to me twice. My x10 mini pro only vibrate when I turn it on but it doesn't start. The first time it happens only 3 days after I buy it. I resolve it by taking it to se service center. They re flash the firmware. A week later it happens again. But after some googling, I found I can do the firmware reinstall by myself. You can use sony ericsson "update service" which can downloaded from support area on sonyericsson.com
Sent from my U20i using XDA App
I gave up trying to find a solution that doesn't invlove a reflash so I bit the bullet and started the process. For some reason my pc failed to download the new firmware and that somehow resulted in the phone powering back on by itself.
It works now. Yay
I Just bought a used X10 (my second one), it seamed to work fine (tested it without sim), except that two days later when I finally had the time to actually put a sim card in it to use it, the phone started rebooting randomly, it seemed like it happened when it tried to go to 3G, and since the punk who sold it to me was running a custom rom, I thought a simple SEUS flash would fix it.
After running SEUS, it crashed right before the end saying update had failed (the download went fine it's not an internet problem) after that, the phone stopped working, when I turn it on, the screen won't come on.
After flashing it with different roms, still the same problem, with certain roms (the newest ones) I get the little warning icon and then pitch black again...
Anyone have an idea what's going on? Please help.
(It's not a battery problem, I tried my other phone's battery in it.)
just try this for now... dont see how it cannot work. http://forum.xda-developers.com/showthread.php?t=921634
Thanks s1lver, but as I said that didn't work for me, it crashed right before the end of the installation.
Today I tried it again and it worked, here's what I did : Before going to sleep last night, I removed the battery, the sd card and the sim card and left the phone open to cool.
This morning I tried the SEUS again and it worked !
I hope it'll keep working and it doesn't have an overheating problem...
I still have the rebooting problem... It seems like the phone works when everything is cool, but as soon as the GSM or 3G kicks in, the phone crashes and reboots...
Is it repairable?
like its said in the title, my titan resetet itself twice! without any obvious reason.
the first time the titan didnt react to anything so i removed the battery, when i startet it again -> get started stuff
the second time i just turn the titan off when i restarted -> get started
its pretty anoying and i wanted to know if anybody has the same problem or knows an answer
thx
Memory full ?
What your device memory nearly full or about 8GB full ? Some devices have a bug when this happens. The last deployed firmware resolved the issue for me.
mhm im not sure how much was full but it could be...
i will do the update and see if it solves the problem
thx for the tipp
edit: great ive wanted to update my phone but during the process it fails. at the point when the phone is restarting my pc doesnt recognice it anymore...
zune is waiting for the phone to restart and the phone shows this "connect phone to pc" screen but nothing happens...
You can try to update your firmware with the lastest version with a recovery tool here:
http://forum.xda-developers.com/showthread.php?t=1334468
It worked for me but you'll loose all your data.
ok thx i will wait a few days and look for driver updates mabay this will fix it and i can update the normal way but thx
My phone keeps shutting off and I barely have anything on it. Pretty annoying, thought it was a defective phone, not sure after reading this.
edit: after doing a factory reset my phone is still shutting off. Going to get a new replacement today.
I read on another thread that cleaning SIM card and reseating it solves that. Hope this is not too late to help others.
Any similarities to this?
http://forum.xda-developers.com/showthread.php?t=1339185
I just had my first reboot for my Titan. Incoming call but no sound. Hung up, and the phone immediately rebooted. First and only time it did that. Hopefully it was an isolated incident.
FYI: I have about 4GB free on my phone. No other issues.
i think some of you getting it wrong. my titan doesnt reboot it reset itself like a hard reset, everything is gone and i have to go trough the whole settup again...
this happened twice altough it havent happened in the last days i want to update my phone but its impossible for me right now because when my phone restarts during the update process zune doesnt recognise it anymore.
ive already deletet and reinstallt the driver and i ran the official microsoft fix without any sucess
Tempest790 said:
I just had my first reboot for my Titan. Incoming call but no sound. Hung up, and the phone immediately rebooted. First and only time it did that. Hopefully it was an isolated incident.
FYI: I have about 4GB free on my phone. No other issues.
Click to expand...
Click to collapse
Mine did this twice this week. I think is something with network connection.
Everytime I took it from pocket or car, turned it on and call in seconds.
Sometimes I got restarts while using the bluetooth connected to my car.
Something it not good with HTC radio.
=\
HTC Titan resetting itself out of nowhere..??
My Titan reset itself for the 1st time yesterday.. it froze first so i couldn't power it down I had to take the battery out, only thing is I have all my stuff (music, pictures, text messages..) u get the point. So after that happened and i pulled the battery out and put it back in and powered it up some of my apps were uninstalled and when i went over a screen to my apps i noticed something that said "applications install" or something like that, i had never seen it before. I uninstalled the mysterious app or watever it was and now when i try to open my people block on the start screen to find contacts it wont work.. wont open at all!!! this is the 2nd titan ive had and im totally confused as to what going on. I did unlock it with an unlock code. I dunno if that has anything to do with it.. Can anyone shed any light or should i just count my losses and trash it! it also deleted my email accounts in settings when i powered it off then on again.. I dunno if its a bug or wat, but im pissed tf off!! hellppppp!
Hi,
I bought a mini pro sk17i a week back. I updated the phone via pc companion to 2.3.4 (4.0.2.A.0.58). The phone was working fine, but after 2 days it started to reboot itself after a call. after 5 continuous reboot i reset the phone (erased all data), then it worked fine for 2 days. Today while i was shopping i made a call, then it started to reboot. One of the things i noticed was from that point any number i dialed was not showing in the call logs. i couldnt reset the data as i was busy shopping and kept the phone in ma pocket. Later i find the phone is switched off mode. I tried pressing power button but nothing happens. Took the battery out and re inserted the battery. did a reset and it started to work fine. When i took the battery out it was a lil hot (warm) and the phone was also warm (battery area).
Here are my questions;
1.Why did this happen.
2. The phone was a lil hot when i removed the battery, can any part inside the phone be damaged if it goes hot.
3. Is this because of hardware problem/Software problem.
(I did a full reflash using flashtool and the latest firmware, till now its working fine.. dunno if this will happen again)
seems like firmware problem to me.
take the phone to service center if haplens again.
but I guess its fixed now, tho I dont know the reason, might be something happened by updating
It happened again. I flashed back to 4.0.2.A.0.42. What could be the problem.
coolbuy said:
It happened again. I flashed back to 4.0.2.A.0.42. What could be the problem.
Click to expand...
Click to collapse
This might be due to any software you installing after flashing...
Try to remember what you do after flashing and uninstall that software
Else get global copy of .58 update and flash that .ftf packageby using flashtool...
coolbuy said:
Hi,
I bought a mini pro sk17i a week back. I updated the phone via pc companion to 2.3.4 (4.0.2.A.0.58). The phone was working fine, but after 2 days it started to reboot itself after a call. after 5 continuous reboot i reset the phone (erased all data), then it worked fine for 2 days. Today while i was shopping i made a call, then it started to reboot. One of the things i noticed was from that point any number i dialed was not showing in the call logs. i couldnt reset the data as i was busy shopping and kept the phone in ma pocket. Later i find the phone is switched off mode. I tried pressing power button but nothing happens. Took the battery out and re inserted the battery. did a reset and it started to work fine. When i took the battery out it was a lil hot (warm) and the phone was also warm (battery area).
Here are my questions;
1.Why did this happen.
2. The phone was a lil hot when i removed the battery, can any part inside the phone be damaged if it goes hot.
3. Is this because of hardware problem/Software problem.
(I did a full reflash using flashtool and the latest firmware, till now its working fine.. dunno if this will happen again)
Click to expand...
Click to collapse
how do u solved it? i have the same problem. oh man. this problem make me sick
bobo180590 said:
how do u solved it? i have the same problem. oh man. this problem make me sick
Click to expand...
Click to collapse
i allready experience boot loops last week ago..
many method i try to fix it.. the best way is im using wotanserver to reflash the original firmware..
i also try using seus and flashtools but totally doesn't work..
so the best way is try use wotanserver..
Have you had this issue since flashing back to .42?
We will roll out a new software starting next week (.6x) mainly meant to improve the memory management to avoid reboots. Might be exactly what you need.
The roll out will start 12W02 but all phones won't get it at the same time so I cannot say for sure when your phone will get it.
Please post again and let me know when you got this so I know if it helped or not.
-Markus
Sony Ericsson Answers Team
I have exactly the same problem
Markus-SEAnswers said:
Have you had this issue since flashing back to .42?
We will roll out a new software starting next week (.6x) mainly meant to improve the memory management to avoid reboots. Might be exactly what you need.
The roll out will start 12W02 but all phones won't get it at the same time so I cannot say for sure when your phone will get it.
Please post again and let me know when you got this so I know if it helped or not.
-Markus
Sony Ericsson Answers Team
Click to expand...
Click to collapse
Hi Markus, Thanks for the response. As soon as i bought the phone i updated the firmware using pc companion. The flashing part went fine and the phone was working fine for 3 days, then it started reboots and turnoffs. I reinstalled the firmware and the same happened again. Then i observed this repeatedly happens when i finish call or lock the phone once it happens. i Also noticed the last called persons info is not stored in call log. But if u plug it for charging then the phone is fine. I rolled back to the previous .42 version. It was working fine for 4 days, yesterday after an hour of music playback (battery was around 44% or below) this happened again. i turned off the phone once it started restarting itself . then turned it on and cleaned the call logs. From that point its working fine without any shutdowns/restarts. Please help, i'm pretty sure that this is not a hardware issue. if the phone can run fine for 3 days without any probs..
andymac2k8 said:
I have exactly the same problem
Click to expand...
Click to collapse
me too when i use GPS or Wlan (.42 and .58 Firmware).
Thanks for the info.
I suggest you wait for the new update (.6x) which should hopefully be available for your phone very soon. If this won't fix the problem you have or if you don't feel like waiting for it (I cannot give an exact date when you will get it) you should contact a service center and have them examine the phone and do whatever necessary to get it working properly.
Repair routines varies a lot depending on market and local laws so you should give the local support a call and ask for some info about this if you choose to go with the service option.
http://www.sonyericsson.com/cws/corporate/common/contact/phonelist
-Markus
Oops, double post.