Hello,
I'm new to xda-developers forums. My X10 mini pro is only 2 weeks old but I got this random problem that pops up from time to time. The touchscreen is not working. I can't unlock the phone when I took the phone out of my pocket, I can't enter the unlock pattern. Then it registers a wrong pattern. for example, the pattern to unlock my phone is:
12*
*3*
**4
sometimes it just registers
12*
***
***
or
12*
*3*
***
or nothing at all and it ends up that I'm being asked with the security question. It gets frustrating.
There's also this one time when I have an incoming call and when I took the phone out of my pocket I can't slide the phone to receive the call. I ended up having a missed call (good thing it's not an important call).
Any ideas on this problem guys? Have any of you experienced the same problem before? Are there any good practice/app to improve the x10 mini pro's capacitive touchsreen? The problems occurs usually when the phone is fresh from my pocket or I am out in the bright sunlight if that helps. I really need it to be much more reliable.
P.S.
Can't wait for the 2.1 update... Hopefully it supports 2.2 and other future versions too. I don't know why the music player has no repeat. And the camera haz no zoom. And there's something funny about the dialer but I just can't pinpoint what. (any idea if x10 family can support gingerbread?)
No one bothered replying??
Well, that sux.
Anyways, for an update, I've rooted my phone, overclocked a bit, managed memory,... so far so good. I think having the the phone in your pocket, butt-dialing overloads the touchscreen with a lot of input (even if it's locked, but lighting up) that's why it becomes unresponsive.
-----------------------
Hope devs crack the bootloader soon, the news from SE regarding the update is devastating.
Same problem here. I've had the phone for 48 hours and almost everytime I unlock the phone the touchscreen becomes unresponsive.
Any solution? Should I return it to retailer?
it looks like the CPU/Memory was on power saving (low performance), until you turn it on.
Can you wait before you enter the unlock code a few seconds(5~10 seconds) to know if the problem is solved?
knd said:
it looks like the CPU/Memory was on power saving (low performance), until you turn it on.
Can you wait before you enter the unlock code a few seconds(5~10 seconds) to know if the problem is solved?
Click to expand...
Click to collapse
doesn't work, once the screen is lock the only solution is to remove the battery.
Is your phone rooted? Since I rooted my phone, played with setcpu and autokiller, touchscreen performance increased a lot. My guess is that it has something to do with memory management. While android claims that it has hardcore memory management, you still need to kill apps once in a while.
Right now, whenever my touchscreen becomes unresponsive, I press the power button (to turn off the screen, not shut down the phone) and press it again (so the screen will light up). It becomes responsive again. Works everytime without fail. I hope this helps solving your problem.
Related
I know there are hundreds of threads and articles posted about HD2s freezing with the lock screen but this issue seems different to me. My problem is that whenever I lock the phone the touch screen will freeze entirely. I thought a work around may be to install a different lock screen. After installing that I can get past the lock screen but the touch screen still is not responsive. I have no idea what to do. I already did a hard reset and it still does it. I would like to add that it is completely consistent. It happens every time without fail. In order to even use the phone I have to pull the battery and I get one use out of it before it locks and I have to pull the battery again. Does anyone have any suggestions? I would really appreciate it..
Update: I flashed the original ROM to my phone and the freezing problem still exists.. I have no idea what to do at this point.
Update 2: Narrowed down the problem to being the physical "power/end/lock" button. If I slightly press it but not fully it will go to the honeycomb style menu with all the apps. If I press it fully the screen will go out like normal but then if I restore it, the entire screen is locked up. Nothing will work after that until I pull the battery.
I've directly linked the issue with the power button. I dont know why all of a sudden the power button would have a different function. The work around I found is while the phone is locked and the screen is off I can press the green button to unlock the phone and the touch screen will then function. If I use the power button it will remain frozen. Any ideas what happened?
Hello,
I got some bad news for you, this issue is actually related to the digitizer (hardware) not software. What i would recommend is called HTC for a repair and send it in, it is covered by warranty, hopefully you have warranty.
A lot of people are having this issue, no-one yet has been able to pinpoint the cause, but here is the link a thread with similar problem:
http://forum.xda-developers.com/showthread.php?t=854165
Luckych
Thanks for the reply. I do not think I have a warranty on this phone considering I bought it privately. Ill talk to Tmo and HTC and see what I can do. Just a theory, I may be wrong. But I live in PA and its been getting below 20 here lately. I noticed today that my work around didnt work when I was outside working on my car. Then I went inside and used a blow dryer to heat up the phone and it started working again. The end button didn't function properly but I could unlock the phone with the green send button. Perhaps the cold weather is shorting out people's digitizers? I don't really know how they work so that's why i said its only a theory. I bought this phone in the spring and didnt have an issue until now when it started getting really cold.
Hello everyone.
Tried searching the forum response to my questions but not found.
1. I can not transmit anything via bluetooth. It's really just for my handset or having problems?
2. When I got the phone in my pocket, even with the screen locked, sometimes it turns off. Ie If you press the power button continuously, even with the screen locked, it turns off. Is it normal or is my problem with one?
Thanks
Windmaster said:
Hello everyone.
Tried searching the forum response to my questions but not found.
1. I can not transmit anything via bluetooth. It's really just for my handset or having problems?
2. When I got the phone in my pocket, even with the screen locked, sometimes it turns off. Ie If you press the power button continuously, even with the screen locked, it turns off. Is it normal or is my problem with one?
Thanks
Click to expand...
Click to collapse
Hi!
1. WP7 does not support sending files via bluetooth since its a very cloud based device. Maybe with Mango we will have that option, but its unclear also because of the security issues...
2. I don't know about other WP7 devices, but with HTC 7 Mozart it works like that. But that never happen to me and i use it on my pocket all the time. Maybe those gel soft cases could help?
Hi,
In Mozart even if you are in the screen saver lock screen a constant press of your power button would switch it off.
There is no alternative for this now and the best way is to use a case (So that the power button does not get pressed when in your pocket)
Maybe this would also be take care of in the next updates
Finally someone who has the same problem as I do. If you follow my post: http://forum.xda-developers.com/showthread.php?t=1055060 you will see that I have been *****ing about this power-off problem for some time now. People thought I was crazy. The morons who replied to the posts ALL debated weather or not it happens to them or not. WAY besides the point (and question asked). Windmaster, you are not alone - I share your frustration in the phone switching off whilst in your pocket. One day, hopefully, there will be a solution to this.
Hello all.
I recently purchased a used streak in the UK running the 2.2 o2 update and I'm having issues with the screen.
Every time I receive a phonecall and put the phone to my head to talk the screen powers off as a result of the proximity sensor doi. Gonna its thing. After hanging up the screen becomes unresponsive. At first I couldn't even turn the screen back on using the power button. I managed to get around this by installing the nolock application. Now the screen powers on the it 90% of the time but won't respond to touch at all. The only way to make it respond is to power the device off and on again by holding the power button in.
Has anyone else had this issue or know anything about it?
I have read about people not from being able to unlock the screen but no one has the phone call issue. I have tried the screen calibration but that hasn't made any difference. Neither has carrying the phone screen side out in my pocket.
Using the supplied headset enables me to make and receive calls normally but I'd really like to solve it as this isn't always practical.
Help would be much appreciated!
ThankThanks.
Sometimes it takes a few seconds for screen to come on after a phone call but I've never had complete unresponsiveness. My recommendation would be to perform a factory reset and if that doesnt resolve anything try a different rom (stock roms can be flashed without rooting so you can always restore 319 if things dont work and need to return the streak). If things still dont get cleared up I would probably send in the streak for a new one because that's a pretty big issue.
I have my lumia 800 for a week, and now its happening something strange.. When i'm in a call for some time, and i want to end it the phone doesn't let me. Its still responsive, i can go to the start screen, etc.. but the phone call remains on top with the message "ENDING". After a couple of minutes the phone freezs completely and reboot.
Someone had the same problem??
It's not happening always, but it's frustrating... I was having such a pleasant use and then this happens.. and i'm becoming a little sad and worried.
I dont's know if its a problem of hardware, it seems software because doesn't occur always.
Thoughts?
Diofil said:
I have my lumia 800 for a week, and now its happening something strange.. When i'm in a call for some time, and i want to end it the phone doesn't let me. Its still responsive, i can go to the start screen, etc.. but the phone call remains on top with the message "ENDING". After a couple of minutes the phone freezs completely and reboot.
Someone had the same problem??
It's not happening always, but it's frustrating... I was having such a pleasant use and then this happens.. and i'm becoming a little sad and worried.
I dont's know if its a problem of hardware, it seems software because doesn't occur always.
Thoughts?
Click to expand...
Click to collapse
Yes, I also had some similar kind of problems today, i could not answer the call, after they called me about 5 times i could, but then could only speak a few words before the call stopped. Also i saw the call was still running after the caller had hung up. I wanted to retart the phone, but it would not start up again, then i took it loose from the charger , and it beeped and after a while it started up again by itself.After that it worked oke again.
I think they have to look seriously at the software, there is something wrong here i believe.
I've also had this problem of calls not ending on occasion. It seems inconsistent so far though. I'd be interested to hear if this seems to be affecting everyone or if it's only a small number of handsets.
I have the same prb. The screen goes blank and cant end calls. Has to force restart
Fhame Rashid said:
I have the same prb. The screen goes blank and cant end calls. Has to force restart
Click to expand...
Click to collapse
Exact same problem here.
halfnelson117 said:
Exact same problem here.
Click to expand...
Click to collapse
For all WP7 devices the screen automatically goes blank when you are on a call and the proximity / light sensor detects your head up to the phone. However, if the screen stays off when you move your head away from the phone it means your proximity sensor (or software related to it) is faulty as it still thinks you have the phone to your head.
This happened to my HD7 after a nasty drop on a tiled floor the other day; the sensor was dislodged and permanently was set to the "on" position. I could only end a call by pulling out the battery, unless the other party hung up first. And every time my alarm went off in the morning the screen would remain dark and I would have to press the power button to get at the snooze button (this is because the sensor is telling WP7 that the phone is in a pocket or somesuch, and not to turn on the screen as the alarm could be accidently disabled or snoozed).
I fixed it by dismantling the HD7, resettling the sensors and blowing out as much dust as I could. Has been working fine since! I wouldn't recommend doing the same for your Lumia 800 though...
I dont think it is a proximity sensor issue. In doing tests, the sensor works perfectly for calls if I only have the screen off for a short period of time. If I hold the device up to my face for say 30 seconds, then the device usually freezes up and the screen goes blank, not allowing me to end a call. This makes me believe that it is a software issue that, hopefully, nokia can sort out.
Well i have been quiet on this topic as i wanted to see if the update fixed this problem BUT NO.
Today i made a call and it didnt ring but said connected i then pressed end and nothing it didnt respond infact none of the keys did anything my lumia just froze.
I couldnt even turn it off so i took the sim out and nothing still conected i just had a phone that was frozen with no way out .. so i had a usless lumia all day at work untill the battery died..I HAD NO PHONE ALL DAY !!!
I just hope it was not connected properly or my bill will be huge from t-mobile ..
This has happened a few times befor the update and always always when the signal is quite low it seems ..
But its a joke when im stuck with a usless phone all day ..
NOKIA SORT THIS OUT ITS NOT ACCEPTABLE
Hopefully this is a software issue and we haven't all received a bad batch of lumias with wonky proximity sensors.
Is there absolutely no way of reseting / rebooting the Lumia? you just have to wait for the battery to die??! That seems ludicrous!
i face the same problem many time i reset the phone by pressing power key long.
i find if i was in 3G network this problem some times happen ,so i switch off 3G and now it more than 3 days it never happen
Well to answer that question ...no its happened nine times last week, 3 of those 9 the phone is usless and you have to wait for the battery to die..maybe that's why Nokia gave us a short battery life haha, the other 6 times after about 7 min you can turn it off to reboot and the rest of the phone is responsive .. So 30% of the time when it happens U have no phone :[ even a long press of the power button does nothing
Same problem here... You can restart the phone btw: Hold power button for 10 sec, then release the power button and press it again...
This is a big problem for me, hope a fix comes in fast...
Thanks,
Samo
Im having the same issues here. Other than this its a great phone. Hopefully get it sorted soon.
same problem here, although never had to wait for battery to die.
long hold of power (10sec+) usually reboots the phone.
I keep noticing the problem when changing locations (inside/outside buildings) which is usually connected to switching to 3g - if it happens during a call I am unable to end it with screen being responsive and phone saying that it is ending call (for 30 seconds and more)
contacted Nokia regarding this problem.. they told me to reset my handset.. this is the only option they have... DUMB
same problem here... did someone find any solution?
nopes........
wheresmybeaver said:
Is there absolutely no way of reseting / rebooting the Lumia? you just have to wait for the battery to die??! That seems ludicrous!
Click to expand...
Click to collapse
You can hold the power button for 10 seconds, this will trigger a reboot.
I'm relatively often facing the same issues, worth noting is that it does seem to connect the call as I have had customers tell me they heard me grumbling before the call got disconnected (so I gotta be more careful with grumbling )
Happened to me last night, just turned the phone off (power for a few secs then slide down) and on again.
Hi, first sorry for my english, I hope that it will be clear enough to understand my problem...
My Xperia Ray, updated to ICS, display a black screen (with backlight) when waking up after a stand by. I have to wait for undertermined time to have something on the screen, sometimes I remove the battery and boot the phone to be able to use it.
I updated it to last 4.0.4 ICS thinking it will resolve the issue, but it has not.
I can still use the phone when connected to MyPhone Explorer with the phone keypad, while the mobile's screen is black the MPE windows shows me the "normal" mobile screen. Everythings else works normally.
I'm afraid to give it to customer service, it was a SFR branded phone and I flashed it with a generic firmware.
Locked bootloader, sfr gave me unlock code for sim cards, lost my root with last upadte too.
Any help ?
Did it also occur on Gingerbread firmware?
Didn't try with GB, it happened when on ICS .562, SEUS update to .431 didn't fix the problem.
I have the same problem with my Xperia Ray.
It already happened on GB and now also on ICS.
The screen stays black if you try to wake it up after standby (doesn't matter if power button or home button ).
This happens around 80% of the time.
The only things that help are: Waiting a few minutes, taking out the battery, or hitting the power button like crazy and eventually the screen will show up again after around 10 times on and off.
I brought my phone to the service center of the shop 3 times and every time they tell me they won't repair or switch it because the hardware looked fine in their opinion (they don't switch it on there, the one time I showed them the switched on phone with the error, they told me they could see the problem but as long as nothing inside is broken 'it's not their problem' . I told my lawyer and now he is trying to get me a replace phone.
The problem even comes right after you factory reset so I don't think it's an app.
It happens without the sd card in.
I had an different homescreen launcher installed around the time it first happened, but I removed it and it still happened and I factory reseted and it still happened. So I think it has nothing to do with that?
I tried software repair with the SE Update Service and it told me everything was alright.
Does someone around here have an idea what could be the cause?
I brought it to SFR customer service (here in france) 2 time, the 2 time they just downgrade it to GB, diagnostic was "update problem". They didn't take in consideration what I told them.
One of the shop employee told me that the third time normally they have to replace it by another one. If they don't want to change it I think I'll mess up their shop...
This even happens on Xperia Mini
when ever i try to wake it up by pressing Home button or Power button
it takes about 3-5 seconds to wakeup
it should be instant isn't it?
I also experienced 2 times that even pressing
all the buttons doesn't wakes up the screen
but only back light, then i have to restart the
phone by removing the battery.:crying:
Me too !
I have tha same problem !! I can't take it esay..It's bad thing in my Idea! very disgusting :crying:
I've got the same delays on my Lww, sometimes my phone doesn't wake up at all, and sometimes it takes several seconds. I haven't found any solution for it, but it seems to be a Sony-specific problem.
Sent from my Transformer Pad TF300T using xda app-developers app
I have also the same problem from some days
tried to reset all with flashtool with no luck
the problem is also during kernel loading,tried different kernel,logo and cw doesn't appear 90%times
if someone is able to read in logcat file I have attached one here
thanks for any help
me also
i also have the same problem with my xperia x10
bad news for all of us.....
http://youtu.be/m4p0-kv1cxA"
I took mine off silent and its working perfectly again. I'd try that!
HPJun said:
I took mine off silent and its working perfectly again. I'd try that!
Click to expand...
Click to collapse
sorry but I haven't understood....my language isn't english
Can you explain better please?
guerrierodipace said:
sorry but I haven't understood....my language isn't english
Can you explain better please?
Click to expand...
Click to collapse
I turned the sound for messages and phone calls back on. On 'silent' the phone just vibrated.
It hasnt fixed the problem of the black screen completely, but it is happening a lot less for me.
Finally I brought my Xperia Ray to the shop where I got it for the third time.
I bought it 159 Euros in december 2011 (plus Sony gave me 50E back) and they refunded 270 Euro in november 2012 !
Not exactly a refund because I had to choose another mobile, so I took the Xperia T which was 430euro, so I had to pay 160 E for the XT.
Good deal for replacement of a one year old mobile ! Only problem is that I can't unlock the BL.
It is a strange hardware problem since the screen can eventually be turned back on, so maybe it is something in the firmware that is screwed up and doesn't get completely fixed by SUS. If I were you guys I would try this fix: http://forum.xda-developers.com/showthread.php?t=1492805
It may not work, but it is better than throwing your Ray in the trash.
I have the same problem. My phone (xperia ray) after standby or after reboot has black screen with backlight. At first waiting for couple of seconds and trying to wakelock would solve the problem, after few weeks to wake up my phone I needed it to reboot (pulling out the battery). Now I need few reboots to start the device with screen on.
I found workarounds like Llama combined with Nightclock (both from Google Play) for the screen never goes off, but this eats battery and also sometimes the screen would go off. I don't believe its a hardware problem because with this workaround the phone is usable few days (until Llama delay the "events").
Found a way to make a logcat from starting the device. Two are for unsuccessful startups (black screen with backlight) and one for successful (screen on).
I think the problem is in the kernel for not loading drivers, but someone who knows to read logcat will tell us/me for sure. I can't flash new kernel because the phone is with Bootloader locked (Bootloader unlock allowed: NO).
Kernel version is 2.6.32.9-perf
Stock Rom 4.1.B.0.587
rooted
PS. Sorry for my english its not my native language.
Just to add one or two more informations: even with black screen and backlight the phone is usable, like I can answer on calls, it vibrates when I slide to unlock... I also thought the problem is in proximity sensor, but if it was that case the touchscreen would be locked.
If you fully discharge the battery and after switch on,it start normally?
guerrierodipace said:
If you fully discharge the battery and after switch on,it start normally?
Click to expand...
Click to collapse
I never tried full discharge of battery. I will try that and post the result.