[Q] Exchange Sync with JI6 Update Drains Entire Battery - Vibrant Q&A, Help & Troubleshooting

Hello everyone,
I have a vanilla Vibrant and applied the JI6 update through Kies Mini yesterday.
After applying the update I've had an issue with Exchange sync. Several times I've pulled my phone from my holster and found it warm to the touch. When I unlock the phone I see that it is constantly transmitting/receiving data and that the battery has been severely drained.
When the issue happened I checked task manager and each time I found my Exchange email was constantly using between 15-25% CPU (text was red). When I terminate the email app through task manager, the constant traffic stops and everything goes back to normal. However, the issue has happened three times since the update so terminating it through task manager is only a temporary fix. When the issue happens it can drain my battery from full charge to empty in about 3-4 hours.
Has anyone run into this issue or have any ideas on a fix? I have had no problems with Exchange sync until this JI6 update was installed.

Hi,
I have the same problem as well. I have to remove the exchange mail account to stop this problem. I'm surprised no one else has the problem. I guess many companies still doesn't support exchange on Android. I might have to move back to my blackberry...

I can confirm that this happened to me the other day as well. Vibrant was warm to the touch and my battery was draining very fast. I turned the phone off and back on, and the issue went away. Mine is rooted, and that's it.

brianthepcguru said:
Hello everyone,
I have a vanilla Vibrant and applied the JI6 update through Kies Mini yesterday.
After applying the update I've had an issue with Exchange sync. Several times I've pulled my phone from my holster and found it warm to the touch. When I unlock the phone I see that it is constantly transmitting/receiving data and that the battery has been severely drained.
When the issue happened I checked task manager and each time I found my Exchange email was constantly using between 15-25% CPU (text was red). When I terminate the email app through task manager, the constant traffic stops and everything goes back to normal. However, the issue has happened three times since the update so terminating it through task manager is only a temporary fix. When the issue happens it can drain my battery from full charge to empty in about 3-4 hours.
Has anyone run into this issue or have any ideas on a fix? I have had no problems with Exchange sync until this JI6 update was installed.
Click to expand...
Click to collapse
Had similar issues, here is what I did,
Change option to automatic push, Sync only 3 days & download only 2KB.

I would suggest Touchdown by Nitrodesk. It's $20, but absolutely tits.
fF

chichu_9 said:
Had similar issues, here is what I did,
Change option to automatic push, Sync only 3 days & download only 2KB.
Click to expand...
Click to collapse
Thanks, I will try that. Vibrant is a great phone with some major problems.
funkyfungus said:
I would suggest Touchdown by Nitrodesk. It's $20, but absolutely tits.
fF
Click to expand...
Click to collapse
Thanks for the suggestion! But this is such a basic functionality, I shouldn't have to buy an app to get my email on an $500 phone.

For whatever reason, the issue seems to have magically went away on its own. The issue kept happening for the first 2-3 days after the update but has not happened in the last day or so (knock on wood).
I'm keeping an eye on for a few more days and will post a follow-up. The only thing I can think of is perhaps there is a severe performance issue with the first few syncs after the JI6 update.
I agree with navy, you shouldn't have to pay for software on the market when Exchange integration is included on the device. Hopefully with 2.2 they will have worked these kinks out and will also incorporate HTML email support.

funkyfungus said:
I would suggest Touchdown by Nitrodesk. It's $20, but absolutely tits.
fF
Click to expand...
Click to collapse
Useless suggestion. Don't waste money on this.
I sync hotmail with Exchange ActiveSync. It is not ActiveSync that is draining the battery.
The Task Manager Widget drains an excessive amount of battery power.
I went through my Market Downloads and uninstalled every non-essential app that I didn't use on a daily basis. I was still getting like 3.5 hours of Battery Life from a full charge.
I took the Widget off last night, and after 7 hours of taking it off the Charger today I had 33% battery (used to be 23% after 3 hours).
To blame ActiveSync for this excessive battery drain pretty much displays a lack of understanding of how ActiveSync works.
It uses less battery than IMAP with IDLE and the only thing that could have increased my battery drain so much other than that retarded Task Widget was an IM program constantly running in the background polling a server.
However, I did re-install WhatsApp (which I do use with a few people) and it doesn't seem like it was the source of the issue - thankfully.
P.S. When someone posted that the Task Manager Widget was draining 10%+ an hour I thought they were retarded, but after what I went through... I have to somewhat agree with that finding. I have had 1 or 2 Exchange accounts syncing on my phones since I've had a smartphone. Never has it ever been the source of any retarded battery drain.

N8ter said:
Useless suggestion. Don't waste money on this.
I sync hotmail with Exchange ActiveSync. It is not ActiveSync that is draining the battery.
The Task Manager Widget drains an excessive amount of battery power.
Click to expand...
Click to collapse
What Task Manager Widget are you talking about? In a normal situation, ActiveSync works great before the update. After I removed my exchange account, the battery drain stops. So this is a bug in Android and I hope it will get fix soon.
chichu_9 said:
Had similar issues, here is what I did,
Change option to automatic push, Sync only 3 days & download only 2KB.
Click to expand...
Click to collapse
I tried this, it's still not working. I have 1 new email on my exchange account over night and it used 40+mb of data.

N8ter said:
Useless suggestion. Don't waste money on this.
I sync hotmail with Exchange ActiveSync. It is not ActiveSync that is draining the battery.
Click to expand...
Click to collapse
Suit yourselves. I wasn't trying to suggest something useless, I use it and it works great for me and doesn't cause problems. Also provides a rich, HTML experience.

potential solutions?
Anyone have a workaround for this problem without using a 3rd party app? Thanks

Anyone? I can't find any help on this issue, and it's not like it's a minor problem. Samsung or Google really need to deal with this.

I have 2 Exchange accoumts on my phone. ActiveSync is not draining your battery. Buy whatever, keep looking for a fix for this nonexistent problem...
Sent from my SGH-T959 using XDA App

Have you tried either accepting all certificates or turning off SSL? (The latter may not work at all depending on your company's Exchange server security policy)

N8ter said:
I have 2 Exchange accoumts on my phone. ActiveSync is not draining your battery. Buy whatever, keep looking for a fix for this nonexistent problem...
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Yes, there is a problem and it is with ActiveSync. Simply because your Exchange accounts don't experience the issue does not mean the issue does not exist. For me, the issue is not 100% consistent. Sometimes I don't have the issue for 3 or 4 days, sometimes I have it twice per day.
It is a bad bug. It drains the battery quickly, it causes a large amount of data to be download to the phone, and it causes new emails to not arrive. All three are critical issues. Numerous people are reporting it. The bug did not exist in JFD and definitely needs to be fixed.

kmfisher said:
Yes, there is a problem and it is with ActiveSync. Simply because your Exchange accounts don't experience the issue does not mean the issue does not exist. For me, the issue is not 100% consistent. Sometimes I don't have the issue for 3 or 4 days, sometimes I have it twice per day.
It is a bad bug. It drains the battery quickly, it causes a large amount of data to be download to the phone, and it causes new emails to not arrive. All three are critical issues. Numerous people are reporting it. The bug did not exist in JFD and definitely needs to be fixed.
Click to expand...
Click to collapse
I agree! Did you try reset the phone? I'm thinking about it. I won't try it if it didn't work for you.

navy2010 said:
I agree! Did you try reset the phone? I'm thinking about it. I won't try it if it didn't work for you.
Click to expand...
Click to collapse
I have reset my phone twice, it didn't work.

chui101 said:
Have you tried either accepting all certificates or turning off SSL? (The latter may not work at all depending on your company's Exchange server security policy)
Click to expand...
Click to collapse
My company will not allow turning off SSL. However, I will try accepting all certificates. I'll know if it worked tomorrow morning because my phone is always stuck syncing in the morning when I wake up.
And to address N8ter's comment that this is a "nonexistent" problem...
How come my phone will get really hot, the download/upload indicators will be permanently on (for hours), the battery will drain at an obscene rate, and I won't receive emails, until I go to my application manager and manually stop "activesync" and then suddenly the download/upload indicators go off, my phone starts to cool down, and the batter stops rapidly draining? Quite a coincidence wouldn't you say?

Battery drain / overheat
I have a similar problem, but I don't use Exchange. I think it's the 3G radio. Hear me out:
I work at home, and normally have WiFi turned on to take advantage of my DSL service. The other day, DSL was down, so I turned off the WiFi. The phone drained its battery in about 4 hours. Had to recharge twice. And the phone got warm to the touch.
A week later we had a power failure lasting half the day. I turned off WiFi. Again, the battery drained in 4 hours or so and got very warm by the time the battery-low warning sounded.
Turning WiFi off forces the phone to fall back to 3G (and if that's unavailable, to EDGE/2G) for data traffic. Maybe Exchange has a bug where it's doing too much syncing, but the problem will still happen with any kind of traffic/syncing. Furthermore, it could also be that just trying to find a 3G connection (where I sit,3G doesn't always work).

joelcripes said:
My company will not allow turning off SSL. However, I will try accepting all certificates. I'll know if it worked tomorrow morning because my phone is always stuck syncing in the morning when I wake up.
Click to expand...
Click to collapse
Accepting all certificates didn't do anything.
KnottyBitz said:
I have a similar problem, but I don't use Exchange. I think it's the 3G radio. Hear me out:
I work at home, and normally have WiFi turned on to take advantage of my DSL service. The other day, DSL was down, so I turned off the WiFi. The phone drained its battery in about 4 hours. Had to recharge twice. And the phone got warm to the touch.
A week later we had a power failure lasting half the day. I turned off WiFi. Again, the battery drained in 4 hours or so and got very warm by the time the battery-low warning sounded.
Turning WiFi off forces the phone to fall back to 3G (and if that's unavailable, to EDGE/2G) for data traffic. Maybe Exchange has a bug where it's doing too much syncing, but the problem will still happen with any kind of traffic/syncing. Furthermore, it could also be that just trying to find a 3G connection (where I sit,3G doesn't always work).
Click to expand...
Click to collapse
I don't think this is quite the same issue.

Related

Free alternative to JuiceDefender/UltimateJuice?

I'm looking for a free alternative to JuiceDefender/UltimateJuice that can save me some battery life I would very much like being able to say turn off all 3G and wifi at night and then turn on in the morning, connect and update my Gmail + Twitter + Facebook etc and maybe again once every half an hour...
anything like that? I know it's allot to ask for especially for free but money's tight at the moment
apndroid has a widget that will turn off wifi and 3g
You can try sweet dreams app.
Also timeriffic
try data on demand
Or APNdroid
Tasker can do this and MUCH more.. http://www.dinglisch.net/cgi-bin/yabb2/YaBB.pl?catselect=29
It'll be on the market soon.
That said; why do people insist on this sort? The only reason I disable "Background Sync" is so I don't get emails in the middle of the night. If it's a battery life issue, that's silly.. Just charge the phone overnight.
I've tried a lot of them but I stopped at Timeriffic. I highly recommend this one, it's free, no nagware and works as it is intended. I have a Desire.
khaytsus said:
That said; why do people insist on this sort? The only reason I disable "Background Sync" is so I don't get emails in the middle of the night. If it's a battery life issue, that's silly.. Just charge the phone overnight.
Click to expand...
Click to collapse
Because in some country data package is not unlimit, and it charge on time-base not data-base (meaning if you open data connection for 10 minute, it charge you for ten minute even if you not download anything)
Vially said:
I've tried a lot of them but I stopped at Timeriffic. I highly recommend this one, it's free, no nagware and works as it is intended. I have a Desire.
Click to expand...
Click to collapse
Thanks for using and suggesting Timeriffic to others. We appreciate the endorsement. As noted you do get control over the time to toggle on/off. The biggest battery drain is screen brightness for those of you looking to stretch the battery. Manage it and you will gain a lot of extra minutes of daily use between charges.
I also recommend Timeriffic. I have been using that app since almost the day I bought my phone. I have changed very few settings and it has helped out quite a bit. I also installed JuiceDefender but since I was already using something else, that seemed to be doing just fine, I really haven't done anything with it. I am sure you cannot go wrong with either app to be honest.

Battery life

I seem to be chewing through the battery. By midday I was under 50%, though I have been playing with it a bit.
How long is everyones battery lasting?
I also have activesync (sync as arrive), hotmail (sync every 30mins) and facebook setup.
Same here. My red light just started flashing. Was fully charged this morning. I've only been playing with it this evening.Most of the day its been on standby. No calls, SMS, just push email for exchange, Gmail and hotmail. Downloads and radio for about 30mins just now.
Oh dear, same here...
I was hoping I had a dodgy phone, mine goes flat really quickly.
Example: Went to bed with it FULLY charged, woke up with it FLAT (9hrs).
Hotmail, Exchange and Wifi all on.
I just removed the wifi and saw there is an significant increase in battery life..
Will have to test disabling the sync also and see
9 hours of sitting idle and only occasionally answering email and texts is my longest record so far. With Exchange sync (as items arrive), manual sync with a Windows Live account, location services disabled and all apps set to sync manually. Was getting much worse battery performance before this.
Although in Engadget's review of the Samsung Omnia 7, they were only getting around 8 hours of general use from the Omnia's 1500mAh battery. The Mozart has a 1300mAh, so it might just be a version 1.0 thing. Hopefully there's an update coming from Microsoft soon.
Yep, disabled wireless, set Exchange to sync every 30min and Windows live the same.
Have had about 10 hours with a couple of texts and calls, and am still around 95%.
So, it would appear enabling wireless = rediculous battery drain.
This would have to be fixable with an update, as my touch diamond lasted much longer and I doubt HTC would go and make worse hardware than they did 3 years ago.
Anyway, I am 'sort of' glad to hear others sharing my issue, as that means Microsoft will be hearing about it from their own people and hopefully resolve it.
How is battery life on 3G ? WiFi diabled with MSN and Facebook and Push Email ?
would u recomend getting it on Orange ?
vladimir2989 said:
How is battery life on 3G ? WiFi diabled with MSN and Facebook and Push Email ?
would u recomend getting it on Orange ?
Click to expand...
Click to collapse
On 3G with those feature, the phone would probably last a few days possibly a week if you NEVER used it.
It seems fine while sleeping on 3G.
otech said:
On 3G with those feature, the phone would probably last a few days possibly a week if you NEVER used it.
It seems fine while sleeping on 3G.
Click to expand...
Click to collapse
Well not never used, Normal use 30 min of call and maybe 20 Text messages, chaking Facebook and Emails occasionaly on 3G would it last longer then a day ?
HD2 last just over 1/2 a day, iphone 3gs last for almost a day....
so would Mozart be about the same ?
I've played around with turning features on and off over the weekend. I've narrowed it down to data, most likely activesync or hotmail.
I'm going to wipe the phone and try it without my windows live ID and facebook, I'll just setup exchange.
sp0t69 said:
I've played around with turning features on and off over the weekend. I've narrowed it down to data, most likely activesync or hotmail.
I'm going to wipe the phone and try it without my windows live ID and facebook, I'll just setup exchange.
Click to expand...
Click to collapse
Yeah, its definately data, thats why I sacrificed Outlook and Live email live syncing down to hourly, and it seems much much better.
otech said:
Yeah, its definately data, thats why I sacrificed Outlook and Live email live syncing down to hourly, and it seems much much better.
Click to expand...
Click to collapse
Do you have facebook? Does it link to your windows live id?
sp0t69 said:
Do you have facebook? Does it link to your windows live id?
Click to expand...
Click to collapse
Facebook, Hotmail, Outlook.
I'm only getting about 9hrs with wifi and bluetooth off. One exchange on push other on hourly. Few calls but probably all total less than 10-15mins.
For comparison I would get about 36 hours on my Touch HD with WM6.0 and 18 or so with WM6.5 with same usage....
battery life is getting better
I have tweaked the sync settings for my accounts, and im generally getting a full day no problems. It easily does 3-4 hrs of Music on a full charge as well.
Ive watched a very intensive graphic movie ( Bolt ) on it and well no lag and great sound with SRS on.
very happy with the purchase!
I got about 4 hours to half charge yesterday with WiFi on, and about 20 mins of music. I am seeing how long it lasts with WiFi off today. So far at about 4 hours and it's reached 90-95% (a little hard to tell) with, 2 Exchange accounts set to as items arrive, a few SMS messages and a few minutes of browsing and general use. Also with the WeatherBug push service set to update hourly.
I'm thinking that things like music, talk etc reduce battery life by a much more significant amount than on other phones.
If I go to bed and wake up I still have about 90-95% battery after 8 hours.
So I find it quite odd that 10-15 mins call, 5 mins wi-fi and perhaps 20 mins of music can completely drain the battery over 8-9hrs.
Specs stating 405min (6h45min) talk time...
Currently at about 80-90% after 12 hours with WiFi and Bluetooth off. That's with 2 Exchange accounts sent to 'as items arrive', several text messages, a 5 minute call and some light browsing. No worse than my TD2 managed, maybe even a little better. I am in an area with quite strong 3G signal though so that might help. I also noticed Orange seem to only switch you to HSPA when you are actively using the data connection. My phone idles at normal 3G but switches to HSPA if I do anything data intensive.
I don't have a Facebook account so maybe that eats a lot of the battery life.
Anyone on Orange in London-
Apparently a number of their masts are down, which means 3g has been patchy as hell which would explain the battery drain as the radio would be going nuts.
According to the chap I spoke to all should be up and fixed by the 29th Oct.
monkeybutler365 said:
Anyone on Orange in London-
Apparently a number of their masts are down, which means 3g has been patchy as hell which would explain the battery drain as the radio would be going nuts.
According to the chap I spoke to all should be up and fixed by the 29th Oct.
Click to expand...
Click to collapse
Would explain why I have been having so many network problems - funny when I called to ask they assured me everything was fine.
Any idea how long they've been down as have been having horrendous network problems for past 4-6 weeks.

[Q] Still Battery Issue on Lumia 800

Guys,
Sorry to bother you with this subject again...
Before I get the Lumia 800, I heard about the Battery Issue.
Anyway, I saw that with an update this problem was solved so, I've decided to buy this to simple use.
Well, I made all update that was disponible on Zune last sunday and this problem remains the same...
Sometimes I fell the mobile phone a little bit warm as well...
Is there a way to solve that?
I have no facebook installed, my email account is set up to check email in one hour. I cant figure out how solve it. Im very disappointed because my battery go down with 8 ou 9 hours in normal use...
How to check how much charge my battery gets when it is in full charge? Do you think that if I do a hard reset it can be solved?
Informations about my device:
O.S: 7.10.8773.98
FW: 1750.0805.8773.12270
RADIO: 1.7.50.08
Many thanks for any help!
Just to say that yesterday I wiped my phone and I had no good results.
Still bad. In the diagnostic tool show average of 200mA.
I cant believe that in some screenshots, other people has average of 70~100mA ..
I must doing something wrong, but I dont know what....
I love this phone, but the battery...
i will not tell you to turn off anything that can drain battery, because I guess you already did that. But one thing that people tend to leave on is the option to "send statistics". It is a huge battery drainer, it always connects to different servers and sends off statistics, like keyboard stats., sysem stats, location stats etc. so turn them off. Oh,an WP 7.8 is already out, install it in first place, use the Navifirm method to insure you delete everything from the phone
Thanks for your tip, but mine is as you said...
I think the only way will try WP7.8.
wings400 said:
i will not tell you to turn off anything that can drain battery, because I guess you already did that. But one thing that people tend to leave on is the option to "send statistics". It is a huge battery drainer, it always connects to different servers and sends off statistics, like keyboard stats., sysem stats, location stats etc. so turn them off. Oh,an WP 7.8 is already out, install it in first place, use the Navifirm method to insure you delete everything from the phone
Click to expand...
Click to collapse
wings, I follow yours tips and installed WP7.8.
Unfortunatelly it doesnt work.
My phone is with gps, 3g and wifi turned on and my email account is set up to check email in one hour.
My phone keeps losing 8~10% per hour with screen off. In my oppinion it is so much! My last phone (an Xperia Play) it spend 1~2% during the same time with the same configuration...
I'm really disappointed with nokia.
Is it normal in diagnostic my phone has average 170mA? I saw some videos in the internet with some guys having 80mA as average in battery test...
I already tried to wait cellphone turns off without battery, and then charge during one entire night and without success... same problem again...
Really that I'm the only one that is having this issue recently???
tks again.
Same here wid me dude... I updated it to 7.8 n now my fully charged battery in the night goes fully drained in the morning. The phone is switched off when I wake up. And also the phone gets more hot also when the phone is in standby. on WP 7.5 I used to charge my phone the next day morning but with WP7.8 i'm charging it 2-3 times day.. Is any one facing the same issue???
First of all... having WiFi turned on at all times is a batterykiller, no matter what phone you use. Also using autocheck on email kills the battery very fast, push is even worse.
So... the first I do to keep the battery for at least 24 hours is to turn of automatic backlight and set it to medium. The lightsensor drains battery more than you thing. I have WiFi turned on only when I need it. And I check my mail manually...
I have also read somewhere that if you exit the PeopleHub in facebookmode it keeps syncing in the background, and if you leave it in phonebookmode it does not.
These small tips keeps my Lumia 800 with 7.8 for 18-24 hours with Heavy texting, medium 10-15 2 minute calls and checking my mail 3-4 times a day. I did the same while on 7.5
Manneman32 said:
First of all... having WiFi turned on at all times is a batterykiller, no matter what phone you use. Also using autocheck on email kills the battery very fast, push is even worse.
So... the first I do to keep the battery for at least 24 hours is to turn of automatic backlight and set it to medium. The lightsensor drains battery more than you thing. I have WiFi turned on only when I need it. And I check my mail manually...
I have also read somewhere that if you exit the PeopleHub in facebookmode it keeps syncing in the background, and if you leave it in phonebookmode it does not.
These small tips keeps my Lumia 800 with 7.8 for 18-24 hours with Heavy texting, medium 10-15 2 minute calls and checking my mail 3-4 times a day. I did the same while on 7.5
Click to expand...
Click to collapse
I tried that yesterday.
The curious thing in my case is that doesnt matter if 3g, wifi, push mail are activated or not. The drain of the battery remains the same.
For example, if i disable everything from my phone, it drains 8~9% of battery with screen off, and I doing nothing with it. And, if I enable everything, it keeps the drain in 8~9% of battery. Looks like my phone doesnt into in "deep sleep", maybe...
Very curious and very frustrating thing as well.
Anyway, thanks for try help me Manneman32!
Trakinão said:
I tried that yesterday.
The curious thing in my case is that doesnt matter if 3g, wifi, push mail are activated or not. The drain of the battery remains the same.
For example, if i disable everything from my phone, it drains 8~9% of battery with screen off, and I doing nothing with it. And, if I enable everything, it keeps the drain in 8~9% of battery. Looks like my phone doesnt into in "deep sleep", maybe...
Very curious and very frustrating thing as well.
Anyway, thanks for try help me Manneman32!
Click to expand...
Click to collapse
I´m really sad to hear that nothing has helped you getting the phone to last longer. For me it sounds more like some kind of hardwarefault then... and I suppose the warranty has expired?
Best wishes
Are you connected to xbox live? Disabling this in games hub settings is a real battery saver for me.
wings400 said:
i will not tell you to turn off anything that can drain battery, because I guess you already did that. But one thing that people tend to leave on is the option to "send statistics". It is a huge battery drainer, it always connects to different servers and sends off statistics, like keyboard stats., sysem stats, location stats etc. so turn them off. Oh,an WP 7.8 is already out, install it in first place, use the Navifirm method to insure you delete everything from the phone
Click to expand...
Click to collapse
How do i turn off that option that you're talking about ? And what about the Navifim method ? I'm pretty new around here and i could use your help, please.

Battery Life - HDX 7in

Anyone else having issues with battery life? I can go from 54% to 14% overnight, totally stock install with no added apps.
My HDX 8.9 only loses about 2% over night. Get a task killer and see what you can kill.
Fully recharged it, watched a movie for a few mins, then let it sit for four hours or so. It managed to go from 84% to 72%. For some reason while it does stay connected to my wifi, it keeps losing internet connectivity.
I got a taskkiller app and killed a few processes, I don't believe it should be necessary though. I wonder if I got a dud since no one else seems to be reporting the same issue.
OakyTree said:
Fully recharged it, watched a movie for a few mins, then let it sit for four hours or so. It managed to go from 84% to 72%. For some reason while it does stay connected to my wifi, it keeps losing internet connectivity.
I got a taskkiller app and killed a few processes, I don't believe it should be necessary though. I wonder if I got a dud since no one else seems to be reporting the same issue.
Click to expand...
Click to collapse
Most likely you have a rouge app. Uninstall all unnecessary apps. if the problem persists then install gsam battery monitor and track the irritant. Uninstall annoyance and all is happy again
conan1600 said:
Most likely you have a rouge app. Uninstall all unnecessary apps. if the problem persists then install gsam battery monitor and track the irritant. Uninstall annoyance and all is happy again
Click to expand...
Click to collapse
Totally stock install, to my knowledge I can't uninstall any of the preinstalled stuff. The battery issues persist though reboot so if it's a stock app with some issue there's not much I can do about it at this time.
On a possibly related note I've been having issues with internet connectivity, after my fire is inactive for some period of time it loses connection to the internet but stays connected to wifi. I have to toggle the wifi to get the data working again.
I finally decided to just get them to ship me a replacement, should hopefully solve all of my issues without me having to spend days trying to diagnose any problems with my limited access.
install wake lock detector and see which app is locking cpu.
azfar said:
install wake lock detector and see which app is locking cpu.
Click to expand...
Click to collapse
I have discovered that the location services can cause this exact issue due to constant polling. This issue is worsened with the additional use of the Google Android location services. Make sure you do not have the Location setting turned on in the "Wireless" tab of settings.
This issue only occurs intermittently, but when it does, it continues until location services are disabled & the device is restarted.
GSLEON3 said:
I have discovered that the location services can cause this exact issue due to constant polling. This issue is worsened with the additional use of the Google Android location services. Make sure you do not have the Location setting turned on in the "Wireless" tab of settings.
This issue only occurs intermittently, but when it does, it continues until location services are disabled & the device is restarted.
Click to expand...
Click to collapse
It wasn't enabled, I got my new kindle today though and just unboxed it. Hopefully it's resolved now.
Edit: Nope, same issue. When I got it, I turned it on, went though the tutorial, made sure location wasn't on, then turned off the screen and sat it on my desk. Six hours later I'm down 16%. Guess it's not as bad as before, but it's still not great. I wish amazon had better battery stats.
OakyTree said:
It wasn't enabled, I got my new kindle today though and just unboxed it. Hopefully it's resolved now.
Edit: Nope, same issue. When I got it, I turned it on, went though the tutorial, made sure location wasn't on, then turned off the screen and sat it on my desk. Six hours later I'm down 16%. Guess it's not as bad as before, but it's still not great. I wish amazon had better battery stats.
Click to expand...
Click to collapse
I have great battery life and idle time. Did you download anything at all? Did you change any settings?
conan1600 said:
I have great battery life and idle time. Did you download anything at all? Did you change any settings?
Click to expand...
Click to collapse
Nope nothing, I can't think of any reason why two separate devices would act this way when no one else is having the same issue.
From when I edited my previous post to now, it's gone down 33%. (Which is a little over 2% per hour)
Edit: I installed better battery stats from an APK (didn't realize it would let me do this), so hopefully now I can see what's eating up the battery.
Edit 2: Something called msm_hsic_host is what's draining my battery. Apparently that has something to do with a cellular modem, which I find odd since my device is wifi only.
Edit 3: Installed DS Battery Saver, set it to slumber (If screen's off, data's off), problem solved.

Not too happy with my V10 right now

I am a light phone user. I only make a few calls a week, and most of my phone activity is sending and receiving texts from my wife and a few co-workers a day. The problem I am having is either the battery in this phone stinks, or there is some process running it down quickly. I keep all network, GPS, bluetooth, syncing, turned off unless I use them. I have installed Greenify as I have on all of my Android devices. This morning, I have received one text. That is it.....have done nothing else on the phone, and started the day on a full charge. It has been up 3 hours and it is at 93%. yesterday, I sent and received about 4-5 texts and the phone went down to around 80 % during the same time period. That was with wifi on, but the phone is set to turn that off when the screen blanks. My phone is on Marshmallow and is unrooted. Is anybody else having the same problems with this phone?
No. I have been off charger for roughly 4 hours. About 1 hr phone calls on BT, 30 min playing games, several texts. 4 gmail accounts all set to sync. 90% battery left. On MM, probably 30 apps disabled. Best battery on a stock phone I have ever got.
Sent from my VS990 using Tapatalk
I removed nearly all of LG's garbageware, all of Verizon's garbageware and most of Google's garbageware. Consequentially, I have fantastic functioning and battery life with Root.
whitehawk66 said:
I removed nearly all of LG's garbageware, all of Verizon's garbageware and most of Google's garbageware. Consequentially, I have fantastic functioning and battery life with Root.
Click to expand...
Click to collapse
Unless I can get the phone back to Lollipop, or somebody figures out how to root the phone with Marshmallow, I am stuck with it as it is. Today I sent and received a total of 20 texts, installed an app from the Playstore using wifi, used the mobile hotspot for about 5 minutes using mobile data, and made no calls. I turned off wifi and mobile data as soon as I stoppped using them. I also disabled background data. The phone is now at 64% charge. My HTC One Max would have still been over 90%.
mikekoz said:
Unless I can get the phone back to Lollipop, or somebody figures out how to root the phone with Marshmallow, I am stuck with it as it is. Today I sent and received a total of 20 texts, installed an app from the Playstore using wifi, used the mobile hotspot for about 5 minutes using mobile data, and made no calls. I turned off wifi and mobile data as soon as I stoppped using them. I also disabled background data. The phone is now at 64% charge. My HTC One Max would have still been over 90%.
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Click to collapse
Did you factory reset after the update? Did you 100% drain the battery and then recharge? Something seems to be off.
Sent from my VS990 using Tapatalk
aerichards1977 said:
Did you factory reset after the update? Did you 100% drain the battery and then recharge? Something seems to be off.
Sent from my VS990 using Tapatalk
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Click to collapse
I did not drain the battery all the way as I have read conflicting reports of how effective that is. I just did a factory reset and will see what happens tomorrow!
mikekoz said:
I did not drain the battery all the way as I have read conflicting reports of how effective that is. I just did a factory reset and will see what happens tomorrow!
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Click to collapse
I hear you, but for some reason on this phone i had to drain 100% to get my battery back on track. Mine used to stay on 100% for over an hour. After a full discharge, it now displays accurately.
Sent from my VS990 using Tapatalk
aerichards1977 said:
I hear you, but for some reason on this phone i had to drain 100% to get my battery back on track. Mine used to stay on 100% for over an hour. After a full discharge, it now displays accurately.
Sent from my VS990 using Tapatalk
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Click to collapse
I will give it a shot!!
Just to add my $.02 to the mix. I to am having HORRIBLE battery life after updating to MM. I have factory reset once already and am planning on doing it again tonight because the battery life is bad after the update.
I have frozen a few of the VZW things, but I do use a lot of google stuff. I've already bought a couple of extra batteries as it seems that I'm going to get stuck somewhere without a charger, and my battery will go out completely .
ufkal said:
Just to add my $.02 to the mix. I to am having HORRIBLE battery life after updating to MM. I have factory reset once already and am planning on doing it again tonight because the battery life is bad after the update.
I have frozen a few of the VZW things, but I do use a lot of google stuff. I've already bought a couple of extra batteries as it seems that I'm going to get stuck somewhere without a charger, and my battery will go out completely .
Click to expand...
Click to collapse
Why don't you just buy an Anker or RAVPower portable power supply?
Examples
http://www.ebay.com/itm/252289416504?ssPageName=STRK:MESINDXX:IT&_trksid=p3984.m1436.l2649
http://www.ebay.com/itm/331681275417?ssPageName=STRK:MESINDXX:IT&_trksid=p3984.m1436.l2649
Also, how long is your screen time-out? If it is a long time-out and getting notifications turns your backlight on, that might 'reduce the juice' significantly. Just another thing to check-off.
mikekoz said:
I am a light phone user. I only make a few calls a week, and most of my phone activity is sending and receiving texts from my wife and a few co-workers a day. The problem I am having is either the battery in this phone stinks, or there is some process running it down quickly. I keep all network, GPS, bluetooth, syncing, turned off unless I use them. I have installed Greenify as I have on all of my Android devices. This morning, I have received one text. That is it.....have done nothing else on the phone, and started the day on a full charge. It has been up 3 hours and it is at 93%. yesterday, I sent and received about 4-5 texts and the phone went down to around 80 % during the same time period. That was with wifi on, but the phone is set to turn that off when the screen blanks. My phone is on Marshmallow and is unrooted. Is anybody else having the same problems with this phone?
Click to expand...
Click to collapse
Greenify has no real effect unless you are rooted so I don't reccomend using it. Since you have Android M doze mode should be good enough to use. Also you probably only have legitimately received one text message, unless someone has confirmed that it isn't working. The main issue with Android M that I have is that sometimes phone calls will not go through on my phone, and that's really all there is for glitches on this phone so far.
I did a full factory reset from the recovery menu, then ran the battery down all the way and did a full recharge. So far, it is working MUCH better. Yesterday it was at 89% at the end of the day. All I did was send a few texts and play a few rounds of Skyforce 2014. Unlike the other day, it is not running down quickly while it is idle.
I have been off charge with little usage for 3 hours now and I am still at 100% but when I go to lunch and actually use my phone for social media and such I will burn through at least 25% in 30 to 40 minutes.
Haxcid said:
I have been off charge with little usage for 3 hours now and I am still at 100% but when I go to lunch and actually use my phone for social media and such I will burn through at least 25% in 30 to 40 minutes.
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Click to collapse
Hopefully you aren't using social media APPS - they are battery killers e.g Facebook
whitehawk66 said:
Hopefully you aren't using social media APPS - they are battery killers e.g Facebook
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Click to collapse
Other than phone calls and texting that is all I use my phone for... Facebook and Tumblr...
Lucky though I have a several tablet chargers in my office which fast charge my phone.
Haxcid said:
I have been off charge with little usage for 3 hours now and I am still at 100% but when I go to lunch and actually use my phone for social media and such I will burn through at least 25% in 30 to 40 minutes.
Click to expand...
Click to collapse
Like i told the other guy, this phone has battery calibration issues. Run it 100% dead and then recharge. He had success and so did i. I was having the same issues as you.
Sent from my VS990 using Tapatalk
mikekoz said:
I am a light phone user. I only make a few calls a week, and most of my phone activity is sending and receiving texts from my wife and a few co-workers a day. The problem I am having is either the battery in this phone stinks, or there is some process running it down quickly. I keep all network, GPS, bluetooth, syncing, turned off unless I use them. I have installed Greenify as I have on all of my Android devices. This morning, I have received one text. That is it.....have done nothing else on the phone, and started the day on a full charge. It has been up 3 hours and it is at 93%. yesterday, I sent and received about 4-5 texts and the phone went down to around 80 % during the same time period. That was with wifi on, but the phone is set to turn that off when the screen blanks. My phone is on Marshmallow and is unrooted. Is anybody else having the same problems with this phone?
Click to expand...
Click to collapse
Do you have Facebook or other Facebook apps installed?
digitallure said:
Do you have Facebook or other Facebook apps installed?
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Click to collapse
No! I do not do Facebook, Twitter, or any other social apps. The app is not on the phone. It has been on a few of my phones, but I always disable it. I am on day 3 now after the factory reset and running the battery all the way down, and that seems to have resolved my problem. I would recommend to anybody to try this if you are having the same problems I was!!
I've had horrible battery since MM update. I left it at 100% last night about 1130am and this morning at around 800am the battery was down to 89%. I even left gmail and hangouts unoptimized. I'm going to try going full 100% to 0 then see if that fixes it. If not, then I'll factory reset. I'll update... Hopefully someone figures out what is eating the battery. I loved this phone on Lollipop.....

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