So, I have scavenged all over the forum to find an answer, but none have helped.
Problem: I can't download from the Market, and I keep getting the "download unsuccessful.." message
I have tried to hard reset, tried it through wifi, tried gtalk, etc and my phone is not rooted. Not sure what is causing this, other apps that are associated with my google account are working fine, i have also tried clearing the cache for market...
any help please!!!??
thanks in advanced
Market Problem possible fix.
From this thread:
"Download unsuccessful" on all Market downloads - Android Market Forum
1. go to your settings
2. select "applications"
3. then select "manage applications"
4. press menu and select "filter" then "All"
5. scroll down to:
a) "Checkin Service" then select "clear data"
b) "Download Manager" then select "clear data"
c) "Google Apps" then "clear data"
d) "Google Talk Service" then select "clear data"
e) " Market" then select "clear cache"
I had this problem and it was very stubbornly persistent until I did these steps. Good Luck.
rpernett said:
From this thread:
"Download unsuccessful" on all Market downloads - Android Market Forum
1. go to your settings
2. select "applications"
3. then select "manage applications"
4. press menu and select "filter" then "All"
5. scroll down to:
a) "Checkin Service" then select "clear data"
b) "Download Manager" then select "clear data"
c) "Google Apps" then "clear data"
d) "Google Talk Service" then select "clear data"
e) " Market" then select "clear cache"
I had this problem and it was very stubbornly persistent until I did these steps. Good Luck.
Click to expand...
Click to collapse
---------tried this already, but gave it another shot. did not work. also if it means anything when i got to the "google apps" there was no option to clear date, only to clear cache. which was already cleared.
I wish they would just fix the Market. It has been broken for years.
Google Talk
lx130 said:
---------tried this already, but gave it another shot. did not work. also if it means anything when i got to the "google apps" there was no option to clear date, only to clear cache. which was already cleared.
Click to expand...
Click to collapse
Did you also try the logout/Login in Google Talk step along with these?
Are you using the 2.2 Market?
From Android Central:
The fix for that is pretty easy, though. Go to Menu, Settings, Applications, Manage Applications, Market, Uninstall Updates. The next time you go to the Market, it's the standard Eclair Market. You'll have to agree to the Android Market terms of use, blah blah blah, but it will clear all the stuck status bars.
Of course, after about 10 minutes the Market is updated to the Froyo version... and the issue will happen again... and again...
Related
So I'm not sure what's going on with the android market, but no apps will download anymore for me. It gets stuck on 'starting download' and the progress bar just sits there and doesn't move. I didn't notice it until I started trying to flash some ROMs but even when I have flashed back to my nandroid backup it still doesn't work.
Things I've tried...
Clearning Market Cache
Force Quiting Market
Rebooting
Clearing phone cache
Still no luck...anyone have a solution for me? Thanks
If you are rooted I would use Rom Manager and Fix Permissions. I've had a few apps that wouldn't update nor download.
Chamgea said:
So I'm not sure what's going on with the android market, but no apps will download anymore for me. It gets stuck on 'starting download' and the progress bar just sits there and doesn't move. I didn't notice it until I started trying to flash some ROMs but even when I have flashed back to my nandroid backup it still doesn't work.
Things I've tried...
Clearning Market Cache
Force Quiting Market
Rebooting
Clearing phone cache
Still no luck...anyone have a solution for me? Thanks
Click to expand...
Click to collapse
Thanks...I am rooted and I just tried that...NO LUCK Somebody please help me out, this is really irritating me!
Snap...I think I figured out what is wrong. I might have deleted (somehow) the actual Market App. I have the Icon on my homescreen that connects, but when I go to Manage Applications, I only see the Market Update App. Does this make sense, is this possible?
Simple fix. Just log onto google talk. It should work after you log in. dont know why, but it just does.
Sent from my SGH-T959
Another fix
1. go to your settings
2. select "applications"
3. then select "manage applications"
4. press menu and select "filter" then "All"
5. scroll down to:
a) "Checkin Service" then select "clear data"
b) "Download Manager" then select "clear data"
c) "Google Apps" then "clear data"
d) "Google Talk Service" then select "clear data"
e) " Market" then select "clear cache"
Thanks guys...I'll note your advise. I just installed a new ROM and the new market app came with it, so all is good right now.
I've had the same issue.
Igor's solution is right. More specifically its the Download Manager.
Clear Data and re-attempt download, it should go through.
I've had the same problem, but only at the office and then only if I am connected to the WiFi network here.
I also tried using "Connectify" on my laptop, but since the laptop is tied to the corporate network, the problem happens there too...
Most likely the problem is that our network nazis block ports required.
Turning off WiFi fixes the problem here.
I have the exact same problem just as the OP. When I try to update or download apps, it says invalid package and fails to install. When I try to update a file, it deletes the original and fails to install anything.
I did all this and still, it won't work:
1. go to your settings
2. select "applications"
3. then select "manage applications"
4. press menu and select "filter" then "All"
5. scroll down to:
a) "Checkin Service" then select "clear data"
b) "Download Manager" then select "clear data"
c) "Google Apps" then "clear data"
d) "Google Talk Service" then select "clear data"
e) " Market" then select "clear cache"
I can only install apps/games if I download it from another source other than the Android Market.
DL09 sc rom (cannot upgrade to eb01 because of Heytell not working), but nothing in the market will download. It says downloading, but nothing happens.
If you haven't already, try going to Settings -> Applications -> Manage applications -> All and clearing data and cache on the Market app. Then try again.
Sent from my SCH-I500 using XDA App
Thanks! I will try that. I did notice that I am missing Google Services Framework? Where did it go? Weird. How do I re-install it without having to reset data?
Not sure if this will help you or not, but I have a similar problem (still on DI01) every week and this seems to help me when I'm having this issue. Some of these may not be necessary, but I'm really not sure what's applicable and what isn't (if anything).
1. Open Settings.
2. Select Applications.
3. Select Manage Applications.
4. Select Market (You may have to press Menu > Filter > All to see it)
5. Select Clear cache.
6. Back out of the screen and select Download Manager.
7. Select Clear data.
8. Also clear data for Google Apps, Google Talk (both Service & Storage) and Checkin Service.
carguy37757 said:
Not sure if this will help you or not, but I have a similar problem (still on DI01) every week and this seems to help me when I'm having this issue. Some of these may not be necessary, but I'm really not sure what's applicable and what isn't (if anything).
1. Open Settings.
2. Select Applications.
3. Select Manage Applications.
4. Select Market (You may have to press Menu > Filter > All to see it)
5. Select Clear cache.
6. Back out of the screen and select Download Manager.
7. Select Clear data.
8. Also clear data for Google Apps, Google Talk (both Service & Storage) and Checkin Service.
Click to expand...
Click to collapse
Thanks for the help. It's my daughter's phone and she is out of state and she has a Mac so trying to fix this has been a challenge. Hopefully your steps will fix it.
This has been resolved. It must have been something in the theme. I had my daughter re-flash the DL09 super clean rom and all is well. Thanks for all of the suggestions.
Keeps saying something like wrong device. Im rooted. Quick fix?
bocaccio said:
Keeps saying something like wrong device. Im rooted. Quick fix?
Click to expand...
Click to collapse
Did you try clearing the cache and data of both the Google Play Store app and the Download manager
1.Visit Menu > Settings > Applications > Manage applications
2.Tab over to "All"
3.Select the Google Play Store app, and then tap "Clear data" and "Clear cache;" then, select Download manager and tap "Clear data" and "Clear cache"
Package Installer
Are you selecting Package Installer??
Ed
May I also suggest locating the installers like Package Installer and the like and clearing defaults, I had mine stuck doing that same thing until I did the cache and data clear, then had to cclear defaults.
I'm getting the same error when trying to purchase temple run. I get the following error:
"Error processing purchase"
strandedinar said:
I'm getting the same error when trying to purchase temple run. I get the following error:
"Error processing purchase"
Click to expand...
Click to collapse
Clearing both the Google Play cache and Google Services Framework, then a restart, fixed this same problem for me.
PJLLB said:
Clearing both the Google Play cache and Google Services Framework, then a restart, fixed this same problem for me.
Click to expand...
Click to collapse
Seems it freezes when i clear cache. I have to hit the home switcher and go back to adb and go back in app settings to complete the process.
PJLLB said:
Clearing both the Google Play cache and Google Services Framework, then a restart, fixed this same problem for me.
Click to expand...
Click to collapse
Seems that Google is aware of the problem. Their solution, however, did not work, while yours (and old_fart's) did. Thanks to both!
Donaghy, you're welcome.
Hello there XDA community,
I'm not sure if this is a relatively new problem with Google Play, but I was compelled to share this with you - as I've spent hours trying to get a solution that worked on a Samsung Galaxy Tab 10.1 (GT-P7510) - and here's my forwarded offering:
Problem
When Android Market updates to Google Play, it fails with error code 941 and all my apps crash within a minute of starting them. The apps start working again if I remove the Google Play update. As soon as I open the Android Marketplace again it tries to update to Google Play again and the problem comes straight back!
Cause
I personally am unsure - but there is definately a compatibility issue with Google Play and the Android Marketplace, of which Google are still working on - hence the reply below...
Solution
As quoted directly by a Google Play Support Team Representative:
---------- Forwarded message ----------
From: "Google Play Support Team" <[email protected]>
Date: Apr 28, 2012 10:18 PM
Subject: Re: [#1014967853] Your question about Google Play
"Thanks for writing in today. I can understand your frustration with this
issue. To make sure that you've cleared the cache and data in the right
order for both the Google Play Store app and the Download manager, please
follow these steps as given:
1. Visit Menu > Settings > Applications > Manage applications
2. Tab over to "All"
3. Select the Play Store app, and then tap "Clear cache" and "Clear data"
For the Download manager:
1. Visit Menu > Settings > Applications > Manage applications
2. Tab over to "All"
3. Select "Download manager," and then tap "Clear data" and "Clear cache"
Also:
1. Go to "Home" > "Menu" > "Settings" > "Applications" > "Manage
applications"
2. Touch the "All" tab
3. Scroll down and select the Play Store app
4. Touch "Uninstall updates"
If you continue to experience issues after temporarily uninstalling
updates, please let me know, and I would be happy to continue to
troubleshoot.
Regards,
The Google Play Support Team"
Trust this helps you all out there.
Warm regards,
KnightRider_MC
---
"A lone crusader in a dangerous world..."
Also once you have done all this, use a root explorer and go to system apps and either rename market updater.apk to apk.bak or just delete it. This will keep the market (play store, hate the name) from trying to update and thus not having to redo all this every time you download something.
I know this is an old thread but thanks it worked for me!
Error 941
Hi KnighRider,
i bought a new Galaxy Tab S 10.5 yesterday. when i try to download a new app from google play store, it gives me error ""app name" cannot be downloaded due to an error. (941). if i disregard it by giving ok and if i tap on the install tab again, it will download and install. This happens with every new app download attempt. i tried all the steps mentioned by you with download manager, google play app and disabliling the updates with the app. nothing worked out. could you please help with any work around
thanks much
glackson
KnightRider_MC said:
Hello there XDA community,
I'm not sure if this is a relatively new problem with Google Play, but I was compelled to share this with you - as I've spent hours trying to get a solution that worked on a Samsung Galaxy Tab 10.1 (GT-P7510) - and here's my forwarded offering:
Problem
When Android Market updates to Google Play, it fails with error code 941 and all my apps crash within a minute of starting them. The apps start working again if I remove the Google Play update. As soon as I open the Android Marketplace again it tries to update to Google Play again and the problem comes straight back!
Cause
I personally am unsure - but there is definately a compatibility issue with Google Play and the Android Marketplace, of which Google are still working on - hence the reply below...
Solution
As quoted directly by a Google Play Support Team Representative:
---------- Forwarded message ----------
From: "Google Play Support Team" <[email protected]>
Date: Apr 28, 2012 10:18 PM
Subject: Re: [#1014967853] Your question about Google Play
"Thanks for writing in today. I can understand your frustration with this
issue. To make sure that you've cleared the cache and data in the right
order for both the Google Play Store app and the Download manager, please
follow these steps as given:
1. Visit Menu > Settings > Applications > Manage applications
2. Tab over to "All"
3. Select the Play Store app, and then tap "Clear cache" and "Clear data"
For the Download manager:
1. Visit Menu > Settings > Applications > Manage applications
2. Tab over to "All"
3. Select "Download manager," and then tap "Clear data" and "Clear cache"
Also:
1. Go to "Home" > "Menu" > "Settings" > "Applications" > "Manage
applications"
2. Touch the "All" tab
3. Scroll down and select the Play Store app
4. Touch "Uninstall updates"
If you continue to experience issues after temporarily uninstalling
updates, please let me know, and I would be happy to continue to
troubleshoot.
Regards,
The Google Play Support Team"
Trust this helps you all out there.
Warm regards,
KnightRider_MC
---
"A lone crusader in a dangerous world..."
Click to expand...
Click to collapse
samsung glaxy tab 8
Same ptoblem .started when I got the new layout/version of google play a few days ago.
All worked fine until this new layout of google play. Now get error 941 and also the images stop showing up.
Tryed the options mentionned here but after the first install get error 941 etc...
apollo008 said:
Same ptoblem .started when I got the new layout/version of google play a few days ago.
All worked fine until this new layout of google play. Now get error 941 and also the images stop showing up.
Tryed the options mentionned here but after the first install get error 941 etc...
Click to expand...
Click to collapse
i also found this error after getting the new google play layout.. after i press ok tho and try to re install the application it starts to download..
Error 941 fix
I had this problem in my mobile few months back! Thanks to this article on appslova, I was able to fix error 941 instantly.
:cyclops:
I have just installed Android Revolution HD 14.0 but I cannot download any apps from Google Play.
The status bar just stays at "downloading". I have cleared data and cache. My google play is version 3.9.16. Has anyone else experienced this problem? Any suggestions of a fix would be very much appreciated.
Roaringmoo said:
I have just installed Android Revolution HD 14.0 but I cannot download any apps from Google Play.
The status bar just stays at "downloading". I have cleared data and cache. My google play is version 3.9.16. Has anyone else experienced this problem? Any suggestions of a fix would be very much appreciated.
Click to expand...
Click to collapse
Google's Solution <<<<
# Got an email from Google Play Support with the following instructions:
1. Tap Menu > Settings > Applications > Manage Applications
2. Go to "All"
3. Scroll down to "Google Play Store" and tap to select it.
4. Click on 'Force Close'
5. Click on 'Clear Data'
6. Click on 'Uninstall Updates'
7. now it is safe to click on 'continue' when u open the market..so go ahead.
8 Enjoy Installing/Updating your desired apps.
devid801 said:
Google's Solution <<<<
# Got an email from Google Play Support with the following instructions:
1. Tap Menu > Settings > Applications > Manage Applications
2. Go to "All"
3. Scroll down to "Google Play Store" and tap to select it.
4. Click on 'Force Close'
5. Click on 'Clear Data'
6. Click on 'Uninstall Updates'
7. now it is safe to click on 'continue' when u open the market..so go ahead.
8 Enjoy Installing/Updating your desired apps.
Click to expand...
Click to collapse
Thanks but I have already followed those instructions from Google. I have absolutely no idea why it stopped working. I can actually update using mobile data but not wifi ?! I have reset my router and that hasn't worked.
his oferuman
same here
I've had this problem before after flashing
I tried everything I could find but nothing worked. Nothing would download for about a week after I flashed and then it just started working again...
Sorry, not a solution
StewartS3 said:
I've had this problem before after flashing
I tried everything I could find but nothing worked. Nothing would download for about a week after I flashed and then it just started working again...
Sorry, not a solution
Click to expand...
Click to collapse
I'm running stock on i9305 and I'm having the same problem so it may not be related to your rom
Best thing is clear data from task manager or from wipe cache in cwm den go to advance and fix permissions. Did helps in 2 situations
1. Which u facing
2. Error 927 unable to download.
Sent from my GT-I9300 using Tapatalk 2
devid801 said:
Google's Solution <<<<
# Got an email from Google Play Support with the following instructions:
1. Tap Menu > Settings > Applications > Manage Applications
2. Go to "All"
3. Scroll down to "Google Play Store" and tap to select it.
4. Click on 'Force Close'
5. Click on 'Clear Data'
6. Click on 'Uninstall Updates'
7. now it is safe to click on 'continue' when u open the market..so go ahead.
8 Enjoy Installing/Updating your desired apps.
Click to expand...
Click to collapse
Roaringmoo said:
Thanks but I have already followed those instructions from Google. I have absolutely no idea why it stopped working. I can actually update using mobile data but not wifi ?! I have reset my router and that hasn't worked.
Click to expand...
Click to collapse
blackyz said:
Best thing is clear data from task manager or from wipe cache in cwm den go to advance and fix permissions. Did helps in 2 situations
1. Which u facing
2. Error 927 unable to download.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
There are some further steps that should resolve the issue you are seeing, as market is also tied into some of the other Google applications:
After step 6 above do the following:
1. Also find applications 'Google Services Framework' and 'Google Play Services'.
2. Force close and clear data for both of these applications.
3. Go into your Google account and disable all the sync options so nothing is ticked.
4. Reboot your device now, do not run any of the applications.
5. Re-enable all your sync options under your google account
6. Re-Boot again, now you can go and try the Play store.
This should resolve both issues mentioned in this thread. It has happened to me on numerous occasion and this has resolved.
Worth a not if you have any of the other play store, Books, Movies, Magazines then it's worth deleting or completing above steps for these too.
Hope this helps.
B
devid801 said:
Google's Solution <<<<
# Got an email from Google Play Support with the following instructions:
1. Tap Menu > Settings > Applications > Manage Applications
2. Go to "All"
3. Scroll down to "Google Play Store" and tap to select it.
4. Click on 'Force Close'
5. Click on 'Clear Data'
6. Click on 'Uninstall Updates'
7. now it is safe to click on 'continue' when u open the market..so go ahead.
8 Enjoy Installing/Updating your desired apps.
Click to expand...
Click to collapse
This still works.
After removing play store from system apps... then install a latest version .....now it's stuck in downloading ... I can browse smoothly but can't update and download... all the above troubleshooting step don't work... Help!
Same as here.
I'm not able to receive video call on Whatsapp. So, I uninstall it from my device, and when I try to install it, it stuck at downloading. I cleaned the cache and data of play store but still, it is not downloading the app but every time shows that it is downloading the app, but in reality, it does not. Can you please suggest some more ways to fix this problem.
Suraj Padmasali said:
Same as here.
I'm not able to receive video call on Whatsapp. So, I uninstall it from my device, and when I try to install it, it stuck at downloading. I cleaned the cache and data of play store but still, it is not downloading the app but every time shows that it is downloading the app, but in reality, it does not. Can you please suggest some more ways to fix this problem.
Click to expand...
Click to collapse
3 things to try.
1, reinstall play store app and services via apk from Apkmirror.com.
2, delete and reinstall your Google profile.
3, wait until later as it is most likely an issue with Google servers.
I have another problem with Google Apps.
After flashing any nougat based custom ROM, and then after installing OpenGapps arm 7.1 my phone stuck with a problem that Google services was stopped.
Try a different version of gapps.
shivadow said:
Try a different version of gapps.
Click to expand...
Click to collapse
You think full, mini, micro... ???