[Q] Sensor issues? - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

Hello there,
Recently I had my digitizer replaced and since then, I am having very weird thing with the screen turning off as soon as I am making a phone call. I thought it was a light sensor but in winmo it seems to be working fine, makes the screen brighter or darker depending on light. I hope I was able to explain what the problem is.
What could it be?

teosnew said:
Hello there,
Recently I had my digitizer replaced and since then, I am having very weird thing with the screen turning off as soon as I am making a phone call. I thought it was a light sensor but in winmo it seems to be working fine, makes the screen brighter or darker depending on light. I hope I was able to explain what the problem is.
What could it be?
Click to expand...
Click to collapse
Doesn't that basically mean your proximity sensor is working correctly?
The proximity sensor turns off the screen during a call when it senses something close to the sensor.

sumflipnol said:
Doesn't that basically mean your proximity sensor is working correctly?
The proximity sensor turns off the screen during a call when it senses something close to the sensor.
Click to expand...
Click to collapse
Hello there,
Yeap you are absolutely right but my phone does it even then, when there is nothing close to it.
Would be much appreciate if somebody could help me out please
regards,

teosnew said:
Hello there,
Yeap you are absolutely right but my phone does it even then, when there is nothing close to it.
Would be much appreciate if somebody could help me out please
regards,
Click to expand...
Click to collapse
Have you checked your battery contacts (pins) when the battery is removed? If they are bent, they could lead to weird screen/phone shut-downs.
Did you replace the digitizer by yourself? Or did you have someone else (like a professional) replace it for you? Something might have happened to the electrical wiring, or there might be some small piece of dirt/object that got stuck in front of the proximity sensor.
Best wishes -- I hope you get this resolved.

Hi,
Digitizer had been fitted by technician, I said the same to him that its some sort of physical issue causing the screen to go off whilst making a call. Bathe suggested its a software problem. However, if somebody came across with this sort of issue please let me know how to fix it.
Sent from my HTC HD2 using XDA App

I've been having this issue myself for a while now, after first installing the latest norwegian rom straight from htc, and now using the energy rom. I haven't had any hardware in the phone replaced tho.

Related

HTC aria proximity sensor disabled???

I had to install a new screen on my aria and now the proximity sensor is very very sensitive. I can't place a call or receive a call without the screen going black and even though the call connects I can't do anything with the phone til the call ends. I need help to disable the proximity sensor , so far I rooted my phone and downloaded androidSDK but I need some directions for I'm new to hacking and not sure what to do. Can anyone please help me??
Sent from my HTC Liberty using XDA App
hawk8509 said:
I had to install a new screen on my aria and now the proximity sensor is very very sensitive. I can't place a call or receive a call without the screen going black and even though the call connects I can't do anything with the phone til the call ends. I need help to disable the proximity sensor , so far I rooted my phone and downloaded androidSDK but I need some directions for I'm new to hacking and not sure what to do. Can anyone please help me??
Sent from my HTC Liberty using XDA App
Click to expand...
Click to collapse
Take it apart again and make sure it's installed correctly - that's obviously the problem here. Don't use a bandaid for this problem.
I didn't do it because I don't have tools. Also I have read on many forums that every who replaced the glass has the same problem and so far to achieve bacon disabling the proximity sensor is the way to go. I just need a walk through. Please help. Thanks!
Sent from my HTC Liberty using XDA App
There is a tiny rubber cover for the sensor that needs to be there for it to work properly. It is easy to lose when you replace the screen. This is the problem.
Sent from my Liberty using XDA App
tacitapproval said:
There is a tiny rubber cover for the sensor that needs to be there for it to work properly. It is easy to lose when you replace the screen. This is the problem.
Sent from my Liberty using XDA App
Click to expand...
Click to collapse
Mine had issues too, I moved the rubber peice around, it has to fit a certain way IMO and after a few trys I got it to work properly. However i did sever my on/off button ribbon. heh. Thank god clockwork recovery has a "feature" that it'll power on the phone when usb or AC is connected.
I really need to disable the sensor I don't want it on can any one help???
Sent from my HTC Liberty using XDA App
Solved my problem
profipix said:
Solved my problem
Click to expand...
Click to collapse
Have same problem... Can you tell me what i need to do ?
perhaps with UpSoundDown can fix it
what I did was install a new dialer that doesn't use the proximity sensor, which is basically any of them.
Proximity Sensor/Black Screen Fix!!!
Had the same problem after replacing also. Wasn't aware of rubber gasket to isolate signal between the two sensors. Just found out this was causing it from prior posts. Put a stip of black double sided foam tape between the two and found out that this was the problem by testing it with AndroSensor on the app market (free). When I put it in direct sun light it would turn back on. Gets really annoying when you can't hang up! Ribbon is on the opposite side so carefully pry appart without dissasembling again and put a strip while using the app and quickly test by putting your finger over it. Should say PROXIMITY (0.5mA) and stay constantly at (mine) 0.4 in, and change to 0.0 in when covered.
Htc hd mini lcd turn black during a call & unable to do anything until the call ended
Hi, All,
I need great help from you, i am facing a problem as mentioned above which nothing can be done on the phone to turn the LCD on during making a call.
pls help or you can email to me at [email protected]
Appreciated.
lamsbery said:
Hi, All,
I need great help from you, i am facing a problem as mentioned above which nothing can be done on the phone to turn the LCD on during making a call.
pls help or you can email to me at *************
Appreciated.
Click to expand...
Click to collapse
You do know this is the Aria forum... Your device's (sub) forum is here: http://forum.xda-developers.com/forumdisplay.php?f=591 .
PS. Starred email.
lamsbery said:
Hi, All,
I need great help from you, i am facing a problem as mentioned above which nothing can be done on the phone to turn the LCD on during making a call.
pls help or you can email to me at [email protected]
Appreciated.
Click to expand...
Click to collapse
Hey dude I had the same problem and soved it with the app SANITY, free from market. Install it and set the Proximity option > Administrator > Turn off Screen > Turn on Screen... prove various combinations. It works.
be happy.
Thanks
nlennis said:
Hey dude I had the same problem and soved it with the app SANITY, free from market. Install it and set the Proximity option > Administrator > Turn off Screen > Turn on Screen... prove various combinations. It works.
be happy.
Click to expand...
Click to collapse
nlennis. Man this is great. Thanks for your find. Works great now!
Thank you!
what exact settings did you use with sanity?
tacitapproval said:
There is a tiny rubber cover for the sensor that needs to be there for it to work properly. It is easy to lose when you replace the screen. This is the problem.
Sent from my Liberty using XDA App
Click to expand...
Click to collapse
you made my day thanks to my bad habbit not putting old stuff in the trash, i found the rubber on the old digitizer

[Q] HTC HD2 Ambient light sensor/proximity sensor problem

Sorry if I'm creating a new thread for this topic but i have searched and i still cannot find an answer to my problem. When I'm in a dark room, sometimes even not too dark, if a place a call my phone screen will go off, like to sleep mode, and will never wake up again until either i go to a brighter place or I hook it up to the power (usb cable), has anyone experienced this? and please if someone knows what's going and how to solve this issue, thanks so much for your help!!
I have the same problem too ... but sometime it just light up again directly after I finish the call. I think it has something to do with the ROM itself coz a friend of mine has installed the Incredible S ROM and it works perfectly.
I'll try on my HD2 and let u know .....
oh.. by the way Im using Nuxes One ROM
Haisi said:
I have the same problem too ... but sometime it just light up again directly after I finish the call. I think it has something to do with the ROM itself coz a friend of mine has installed the Incredible S ROM and it works perfectly.
I'll try on my HD2 and let u know .....
oh.. by the way Im using Nuxes One ROM
Click to expand...
Click to collapse
rhidalgo1973 said:
Sorry if I'm creating a new thread for this topic but i have searched and i still cannot find an answer to my problem. When I'm in a dark room, sometimes even not too dark, if a place a call my phone screen will go off, like to sleep mode, and will never wake up again until either i go to a brighter place or I hook it up to the power (usb cable), has anyone experienced this? and please if someone knows what's going and how to solve this issue, thanks so much for your help!!
Click to expand...
Click to collapse
It is also possible to be a faulty light sensor or even some dirt in front of it, right underneath touchscreen glass!
First of all, you should flash a stock ROM and see what happen: if it's not OK. then you have a hardware problem!
dirt between screen and sensor caused the same to me, I've cleaned it and now is ok

[Q] problems after touch screen replacement

Hi all,
I have a probleme and i dont know how to resolve it!
i've replaced the digitizer of my htc aria, after that, everything seemed to working fines, but when i want to make a call, the screen shut down, and the screen and button are not responding anymore!! the only way to turn it on again is to receive a call.... it's very strange i know... and if the person that i call respond i hear it and i can hear if someone call me...
any ideas??
There is a photo sensor in the top right corner. When you installed the new screen that photo sensor got covered up. The phone thinks you're holding it to your face so it blanks out. Try pressing on the top right corner momentarily.
There are only 10 kinds of people. Those who understand binary math, and those who don't.
duckredbeard said:
There is a photo sensor in the top right corner. When you installed the new screen that photo sensor got covered up.
Click to expand...
Click to collapse
Proximity sensor .
sensors/digitizers/ speaker
whats the solution? I uncovered the sensor but the screen still goes black during a call and doesn't change unless the call is somehow ended. Also, now that i have changed my digitizer the speaker doesn't work unless I squeeze the top of the phone. any solutions?
My solution? HTC Vivid.
You can't know your limits until you exceed them.
ncastel said:
Hi all,
I have a probleme and i dont know how to resolve it!
i've replaced the digitizer of my htc aria, after that, everything seemed to working fines, but when i want to make a call, the screen shut down, and the screen and button are not responding anymore!! the only way to turn it on again is to receive a call.... it's very strange i know... and if the person that i call respond i hear it and i can hear if someone call me...
any ideas??
Click to expand...
Click to collapse
Same story here - cheap digitizer off ebay
this is nothing to do with the digitizer itself. You've probably hadn't returned the rubber gasket on the proximity sensor during replacement. search for threads on this in this forum.

[Q] htc radar proximity sensor prob

just bought my htc radar
the problem is when i start making voice call
the screen go black and i cannot do anything untill other person hangs up..
is there a way to solve this?
Do you have a screen protector fitted? Sometimes the screen protector can trip out the light sensor fooling the phone to believe your face is still pressed against it which will keep the backlight off etc, Had this issue in the past with my HD2 and HD7.
syaripndsi said:
just bought my htc radar
the problem is when i start making voice call
the screen go black and i cannot do anything untill other person hangs up..
is there a way to solve this?
Click to expand...
Click to collapse
My wife has this same problem with hers. I found if you put slight pressure over the proximity sensor, that when you release it will function again. I'm guess that the glue holding the glass in place is faulty. This allows it to raise up slightly and cause the sensor to detect what isn't there.
I haven't tried tonwarrenty exchange hers yet with T-Mobile or HTC. Indo imagine that it's coming in the near future though. My wife is extremely annoyed by this.
I have the same issue. We have 75 HTC Radar company phones. A few of them have this very problem.
Most phones work fine after a hard reset, seems like some calibration error?
HTC Radar Proximity Sensor
Fwnk said:
I have the same issue. We have 75 HTC Radar company phones. A few of them have this very problem.
Most phones work fine after a hard reset, seems like some calibration error?
Click to expand...
Click to collapse
I am a phone repair tech and we have the same proximity sensor issue as stated above. We repair thousands of these phones and I would say atleast 25% of of these phones that come in the door have this issue and we have came to the conclusion that it is due to the sensor itself, for whatever reason, going bad, alot. HTC needs to address this problem, they need to either recall the phone or fix the issue free of charge. I plan writing HTC this afternoon and giving them a piece of my mind. If by chance anyone comes across a fix please let me know. We have tried everything that we can think of. I'll keep the thread updated as to what HTC has got to say.
d3vroid said:
I am a phone repair tech and we have the same proximity sensor issue as stated above. We repair thousands of these phones and I would say atleast 25% of of these phones that come in the door have this issue and we have came to the conclusion that it is due to the sensor itself, for whatever reason, going bad, alot. HTC needs to address this problem, they need to either recall the phone or fix the issue free of charge. I plan writing HTC this afternoon and giving them a piece of my mind. If by chance anyone comes across a fix please let me know. We have tried everything that we can think of. I'll keep the thread updated as to what HTC has got to say.
Click to expand...
Click to collapse
Ya even i had a same problem.....! Plz let us know about what company says.....!

Phone display turns black with phone call ??

I noted each time I make a call, the display immediately turned black. It auto turn black without me even taking up the hone up to my ears. I needed to press the power switch to have the display lit up again. Is this a proximity sensor defect ??
Same issue
mobile88 said:
I noted each time I make a call, the display immediately turned black. It auto turn black without me even taking up the hone up to my ears. I needed to press the power switch to have the display lit up again. Is this a proximity sensor defect ??
Click to expand...
Click to collapse
Yea I'm dealing with the same issue on my at&t model, it's definitely a proximity sensor issue. Also, I find that the proximity sensor functions relatively OK outside of the phone app when I'm on a call in terms of lighting of fading to black...I haven't found a fix yet, hopefully it's a software issue though somethings telling my it's not... Just another defect in a long line of LG phones as of late
Applez2androidz said:
Yea I'm dealing with the same issue on my at&t model, it's definitely a proximity sensor issue. Also, I find that the proximity sensor functions relatively OK outside of the phone app when I'm on a call in terms of lighting of fading to black...I haven't found a fix yet, hopefully it's a software issue though somethings telling my it's not... Just another defect in a long line of LG phones as of late
Click to expand...
Click to collapse
I have a same issue but clean the proximity sensor and it will work. The proximity sensor is next to the speaker. Clean with your t-shirt or jeans.
thebiker said:
I have a same issue but clean the proximity sensor and it will work. The proximity sensor is next to the speaker. Clean with your t-shirt or jeans.
Click to expand...
Click to collapse
I've cleaned it several times to no avail
I have noticed occasional "quirkiness" while in the phone app, but not to the point of requiring a battery pull. Example, connected via Bluetooth, while plugged to a charger in a call, no way to wake the phone without pulling the charger.
Sent from my VS990 using Tapatalk
thebiker said:
I have a same issue but clean the proximity sensor and it will work. The proximity sensor is next to the speaker. Clean with your t-shirt or jeans.
Click to expand...
Click to collapse
Thank you. Thank you. Your proposed solution works very well. Now no more this problem. Had never thought the sensor could be dirty or blocked over time. I had the phone only about 2 months
Problem update
Okay, I've found new info on the proximity sensor problem. Firstly, I noticed that my proximity sensor still works with the second screen, if I cover it up when my screen is off it goes black and comes back on when I remove my finger. Secondly, if I was on the phone but not actually in the phone app it would behave normally sometimes. Now today I found out that when I'm in the phone app, if I'm talking on the phone through the speaker the screen does not go black, as soon as I take it off speaker, the screen goes immediately blank. Still have not found a fix, but just more info that may help define what the actual problem is.
anyone have any update on this? this issue seems to be getting worse for me
Same issue, drives me nuts. This phone is a disappointment to me overall. Have an S7 on pre-order with Verizon. Can't wait to get my hands on it!
Had same issue just happen on the AT&T LG Escape 2. (Yes I know its a year since this thread was started)
It was the proximity sensor but the "T-shirt wipe" method didn't work for me.
What I did realize there was some gunk on the sensor, and I used a cotton swab (Q-tip) with alcohol and rubbed it till it was visibly clear of gunk. Now it works fine again..
odesskiy said:
Same issue, drives me nuts. This phone is a disappointment to me overall. Have an S7 on pre-order with Verizon. Can't wait to get my hands on it!
Click to expand...
Click to collapse
Turn of Gestures
Was facing the same issue
Went into settings
Call
Turn of both gestures auto answer and flip to silence

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