Sorry if I'm creating a new thread for this topic but i have searched and i still cannot find an answer to my problem. When I'm in a dark room, sometimes even not too dark, if a place a call my phone screen will go off, like to sleep mode, and will never wake up again until either i go to a brighter place or I hook it up to the power (usb cable), has anyone experienced this? and please if someone knows what's going and how to solve this issue, thanks so much for your help!!
I have the same problem too ... but sometime it just light up again directly after I finish the call. I think it has something to do with the ROM itself coz a friend of mine has installed the Incredible S ROM and it works perfectly.
I'll try on my HD2 and let u know .....
oh.. by the way Im using Nuxes One ROM
Haisi said:
I have the same problem too ... but sometime it just light up again directly after I finish the call. I think it has something to do with the ROM itself coz a friend of mine has installed the Incredible S ROM and it works perfectly.
I'll try on my HD2 and let u know .....
oh.. by the way Im using Nuxes One ROM
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Click to collapse
rhidalgo1973 said:
Sorry if I'm creating a new thread for this topic but i have searched and i still cannot find an answer to my problem. When I'm in a dark room, sometimes even not too dark, if a place a call my phone screen will go off, like to sleep mode, and will never wake up again until either i go to a brighter place or I hook it up to the power (usb cable), has anyone experienced this? and please if someone knows what's going and how to solve this issue, thanks so much for your help!!
Click to expand...
Click to collapse
It is also possible to be a faulty light sensor or even some dirt in front of it, right underneath touchscreen glass!
First of all, you should flash a stock ROM and see what happen: if it's not OK. then you have a hardware problem!
dirt between screen and sensor caused the same to me, I've cleaned it and now is ok
Related
Hello there,
Recently I had my digitizer replaced and since then, I am having very weird thing with the screen turning off as soon as I am making a phone call. I thought it was a light sensor but in winmo it seems to be working fine, makes the screen brighter or darker depending on light. I hope I was able to explain what the problem is.
What could it be?
teosnew said:
Hello there,
Recently I had my digitizer replaced and since then, I am having very weird thing with the screen turning off as soon as I am making a phone call. I thought it was a light sensor but in winmo it seems to be working fine, makes the screen brighter or darker depending on light. I hope I was able to explain what the problem is.
What could it be?
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Click to collapse
Doesn't that basically mean your proximity sensor is working correctly?
The proximity sensor turns off the screen during a call when it senses something close to the sensor.
sumflipnol said:
Doesn't that basically mean your proximity sensor is working correctly?
The proximity sensor turns off the screen during a call when it senses something close to the sensor.
Click to expand...
Click to collapse
Hello there,
Yeap you are absolutely right but my phone does it even then, when there is nothing close to it.
Would be much appreciate if somebody could help me out please
regards,
teosnew said:
Hello there,
Yeap you are absolutely right but my phone does it even then, when there is nothing close to it.
Would be much appreciate if somebody could help me out please
regards,
Click to expand...
Click to collapse
Have you checked your battery contacts (pins) when the battery is removed? If they are bent, they could lead to weird screen/phone shut-downs.
Did you replace the digitizer by yourself? Or did you have someone else (like a professional) replace it for you? Something might have happened to the electrical wiring, or there might be some small piece of dirt/object that got stuck in front of the proximity sensor.
Best wishes -- I hope you get this resolved.
Hi,
Digitizer had been fitted by technician, I said the same to him that its some sort of physical issue causing the screen to go off whilst making a call. Bathe suggested its a software problem. However, if somebody came across with this sort of issue please let me know how to fix it.
Sent from my HTC HD2 using XDA App
I've been having this issue myself for a while now, after first installing the latest norwegian rom straight from htc, and now using the energy rom. I haven't had any hardware in the phone replaced tho.
MY screen backlight will not turn off. It goes from dim to bright, every few seconds. I cannot get it to turn completely off either, when i hit the endcall key the screen goes black then it comes right back on by itslef. I have no programs running in the background. I have soft reset the phone, even taking the battery out. The screen goes off fine while charging. I have also tried cleanRAM on level 3, with no sucess. I dont have any special ROM, just CHT2 and various mods. Any help please!
I know you probably do not want to hear this, but if you have checked your display settings and the are all good. Then it is probably time for a hard reset.
yea, i was starting to mentally prepare for that now. the problem is seeming to "chill out" alittle. its not doing it as bad as it was yesterday. i thought it fixed itself for awhile today, then it started doing it again. it drains my battery so fast when that happens. its like a pulsing from dim to bright until i push any button or on the screen. thanks for your help. if you think of anything else let me know.
same problem
Hi!
I have a same problem!!!! I am using energy rom...But I think it does not matters. I already did hard reset and it didnt help!!!! And there is nothing wrong with buttons, becouse, when I push them they normally light up, but in this process u described( totally same in my phone ) Thew display just go bach to light, but lights on buttons not...So there isnt problem with bad connection or so.... I am really in **** with this And it wont be better man believe me...Got it almost week...sometimes its better but..... ANYONE PLS HELP!!!
airhuri said:
Hi!
I have a same problem!!!! I am using energy rom...But I think it does not matters. I already did hard reset and it didnt help!!!! And there is nothing wrong with buttons, becouse, when I push them they normally light up, but in this process u described( totally same in my phone ) Thew display just go bach to light, but lights on buttons not...So there isnt problem with bad connection or so.... I am really in **** with this And it wont be better man believe me...Got it almost week...sometimes its better but..... ANYONE PLS HELP!!!
Click to expand...
Click to collapse
If a hard reset didn't help you, then you have a hardware issue for sure.
i've noticed on mine, if it starts acting up. I put it on the charger for a sec. then it acts normal after i disconnect it. Do you think this could be from water damage? I havent gotten any water on my phone that i know of, though.
tippingvan said:
i've noticed on mine, if it starts acting up. I put it on the charger for a sec. then it acts normal after i disconnect it. Do you think this could be from water damage? I havent gotten any water on my phone that i know of, though.
Click to expand...
Click to collapse
Kinda sounds like you may not be getting correct voltage to your screen or out of your battery. I say this cause you mentioned plugging in your charger helps for a little while. Have you had a good look at your battery pins on your HD2?
There is nothing wrong with pins...Today my phone work better....But still sometimes keep screen on...what a mystery...
did a hard reset, nothing changed. called tmobile, got a replacement coming, no charge. guess thats the only way.
tippingvan said:
did a hard reset, nothing changed. called tmobile, got a replacement coming, no charge. guess thats the only way.
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Click to collapse
So, that sounds like a HW problem, lucky enough to get free replacement
unfortuntly it wont work for me (( Cause i did HSPL and stuff..... But I noticed, that sometimes when i start to charge my phone it actually gets better for some time... Any thoughts?
Or can u pls ask the t-mobile for me where was the prolem in your phone? Thanks..
airhuri said:
unfortuntly it wont work for me (( Cause i did HSPL and stuff..... But I noticed, that sometimes when i start to charge my phone it actually gets better for some time... Any thoughts?
Or can u pls ask the t-mobile for me where was the prolem in your phone? Thanks..
Click to expand...
Click to collapse
You can remove HSPL and revert it back to SPL by using the HSPL utility, remember it asked which version you want to install. Just click on the link in my sig for HSPL. and download it. Then rum the utility and select the correct SPL version for your current ROM.
Or flash the stock ROM for your HD2 via SD card. Go to the link below to learn how.
http://forum.xda-developers.com/showthread.php?t=681317
As this being my first post I hope it's in the right place and I can assure you that I've searched for an answer or post to no avail.
So the thing is that I have a Legend with a widely known issue with the screen where it won't detect correctly the finger placement and the only thing that draws down is the notifications bar. After some observation I've ruled out a digitizer failure since after a few moments of using the phone the issue starts and it's random, that led me to believe that there should be some issue with the stock software, also everywhere in the web people are saying that it must be related to the software, so I thought that if I rooted the phone and loaded a custom ROM I would be able to regain control of this device. Have any of you guys have had this approach? Am I on the wrong path here? Please let me know what you think of this as a possibility or if anyone have achieved to get the screen working again.
Greetings to you all and be well.
Ferno!
Not sure how rooting phone would fix a screen issue but its worth a try. Just make sure you know how to unroot if the screen problem still persists so you can send it back for a fix.
Sent from my Legend using xda premium
I remember the last time i had a screen issue was there's some dry smudges messing with my digitizer. so use if you have a screen guard. take it off and clean the whole screen. else ruu back your legend to stalk and send it back for repair.
err... there's another thing you can try but i'm not sure it this works. you can head here at
http://forum.xda-developers.com/showthread.php?p=5475283
and download the htc ime with the clicker apk if you are in cm7. theres a screen calibrator within the ime setting where you can calibrate your screen. i'm not sure if this calibrator effect the whole screen beside keyboard.
Hello.
When I leave my phone in sleep mode (screen locked and light off) and try to wake with On/Off button, sometimes I get a black screen with a faintly image. The touchscreen works and all the buttons, and if you click 2 times On/Off button - the image appears all ok. I tried to flash another stock ROM - all the same. Then I`ve unlocked the bootloader, rooted the phone and even did the S-off with wire trick (1.53 Hboot). Then I`ve tried 3-4 custom ROMs with 6-7 different kernels, from stock to custom, but all the same. Yes, I`ve updated the firmware file, also, but with no difference.
Well, I see that this problem is not so usual, but I couldn`t find any real solution. Did anyone have this kind of problem and solved it? Since I got this phone from another country - official warranty is out of the question, I need a DIY solution.
Any help is greatly appreciated.
THX in advance!!!
I would have to say it looks like the light for your screen is dying, I had my screen replaced once, my screen would flicker from very dark to very bright
Sent from my HTC EVO 3D X515m using xda premium
flashallthetime said:
I would have to say it looks like the light for your screen is dying, I had my screen replaced once, my screen would flicker from very dark to very bright
Sent from my HTC EVO 3D X515m using xda premium
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Click to collapse
hmmmm, but when I get the OK image - it doesn`t flicker or go from dark to bright, it only has trouble to "wake up from sleep mode". even when i relock the screen quickly and don`t leave it unused for 2-3 minutes, the screen works OK every time....it looks like a software problem, but still I didn`t manage to fix it with all the ROMs/kernels/firmwares I`ve flashed....
E-ducation said:
Hello.
When I leave my phone in sleep mode (screen locked and light off) and try to wake with On/Off button, sometimes I get a black screen with a faintly image. The touchscreen works and all the buttons, and if you click 2 times On/Off button - the image appears all ok. I tried to flash another stock ROM - all the same. Then I`ve unlocked the bootloader, rooted the phone and even did the S-off with wire trick (1.53 Hboot). Then I`ve tried 3-4 custom ROMs with 6-7 different kernels, from stock to custom, but all the same. Yes, I`ve updated the firmware file, also, but with no difference.
Well, I see that this problem is not so usual, but I couldn`t find any real solution. Did anyone have this kind of problem and solved it? Since I got this phone from another country - official warranty is out of the question, I need a DIY solution.
Any help is greatly appreciated.
THX in advance!!!
Click to expand...
Click to collapse
Thinking about how to troubleshoot if hardware or software. When in sleep mode, instead of using the power button, I would have the phone plugged into a computer and use the " adb reboot " command to reboot the phone without touching the phone a few times and see if it lights up correctly. The first thing you should see is the boot screen, and if it works every time, then you do have an issue with your firmware. If you don't see that boot screen first every time, then as much as it sucks, I would guess there is a hardware issue.
Good luck, but this is the easiest way I know of to help determine what the issue likely is.
Minor update here, the first thing (at least on mine) that I see is the lock screen for just a quick second or two, then it quickly goes into the boot sequence. This is important as in "sleep" the ROM is running, so if the first thing you see is the boot sequence every time, and not the lock screen, then it points more to a software problem than a hardware issue. CM9 had an issue for the epic4g where you had to turn it off and on sometimes to get the keyboard to light. They found the issue in the firmware causing it.
Just wanted to make this as accurate as possible.
Wow so I am not the only person with this problem. The EVO 3D that I have was replacement phone that was given to me from Sprint from the first EVO 3D that I had which had issues with the digitizer. I received the replacement phone this past Tuesday and it worked fine for two days. It was not rooted and I did install the ICS update. On Friday morning I took it off the charger and went to work, while in the break room the screen suddenly went black and I could not get the phone to display anything after that. The Android function buttons at the bottom will light up but the screen wont, the phone also gets hot even with it powered off.
Long story short, I took it back to the Sprint store where they ordered me yet another replacement EVO 3D. Has anyone had to go through 3 EVO 3Ds or more?
sonza said:
Thinking about how to troubleshoot if hardware or software. When in sleep mode, instead of using the power button, I would have the phone plugged into a computer and use the " adb reboot " command to reboot the phone without touching the phone a few times and see if it lights up correctly. The first thing you should see is the boot screen, and if it works every time, then you do have an issue with your firmware. If you don't see that boot screen first every time, then as much as it sucks, I would guess there is a hardware issue.
Good luck, but this is the easiest way I know of to help determine what the issue likely is.
Minor update here, the first thing (at least on mine) that I see is the lock screen for just a quick second or two, then it quickly goes into the boot sequence. This is important as in "sleep" the ROM is running, so if the first thing you see is the boot sequence every time, and not the lock screen, then it points more to a software problem than a hardware issue. CM9 had an issue for the epic4g where you had to turn it off and on sometimes to get the keyboard to light. They found the issue in the firmware causing it.
Just wanted to make this as accurate as possible.
Click to expand...
Click to collapse
Excellent thinking, I didn't think in that direction. I'll try this tomorow, since I'm not at home. My personal oppinion that it's a software problem but if I did all the above - what did I miss? If I flashed the firmware, ROM and kernel, what else is left untouched that could affect the LCD? Could anyone suggest a good kernel? Or can I downgrade the firmware, since no one had such a problem with GB?
just to inform all - I tried all soft solutions, but all the samo. finaly - I replaced the LCD and everything is OK.
THX all for help
I have had my Verizon Note 2 for about a month now, and about 2 days ago i read that the processor has Vulnerabilities and mailware problems samusing is trying to fix but about a week ago i went to use my quick glance and my direct call and it wasnt working and when someone calls me i put it up to my ear the screen goes black as it should but then its stuck at the black screen i hit all the buttons cant get to the phone call if i wanted to put it on speaker or even just check a txt message i cant do anything until that person hangs up. The only way i am able to check my txt messages and stuff while on the phone is if i dont put it up to my ear.. so i restarted phone as we all would assume this would fix it well it didnt, so then i did a Factory reset thinking that would just put it back to complete stock and fix it well turns out that didnt work. My phone has never been rooted or anything and never will be. Im running Android 4.1.1 If anyone has any idea how i can fix this it would be gladly appreciated i love the motion features. Also i did the Gyroscope calibration and it didn't make any difference, my proximity sensor is on and glowing red just doesnt work like i said.
Thanks, Stephen
Hawksfan88 said:
I have had my Verizon Note 2 for about a month now, and about 2 days ago i read that the processor has Vulnerabilities and mailware problems samusing is trying to fix but about a week ago i went to use my quick glance and my direct call and it wasnt working and when someone calls me i put it up to my ear the screen goes black as it should but then its stuck at the black screen i hit all the buttons cant get to the phone call if i wanted to put it on speaker or even just check a txt message i cant do anything until that person hangs up. The only way i am able to check my txt messages and stuff while on the phone is if i dont put it up to my ear.. so i restarted phone as we all would assume this would fix it well it didnt, so then i did a Factory reset thinking that would just put it back to complete stock and fix it well turns out that didnt work. My phone has never been rooted or anything and never will be. Im running Android 4.1.1 If anyone has any idea how i can fix this it would be gladly appreciated i love the motion features. Also i did the Gyroscope calibration and it didn't make any difference, my proximity sensor is on and glowing red just doesnt work like i said.
Thanks, Stephen
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Click to collapse
That exploit that you are referring to has nothing to do with your issue... And the proximity sensor does not light up as that is the LED notification light. I have this issue from time to time too and it's just that the sensor is not doing it's job properly but if you just simply hit the home button or power button real quick the screen will turn on. Other than that you may want to check some of your settings... Turn off your "motion" settings and see if that takes care of your issue then find out which one is causing the problem...
The quick glance used to work without any problems at all and i liked that, then all of a sudden one day it just decides not to work and it hasn't worked in a week now, i turned my motion off and when im in a phone call it still locked up at the phone screen i cant do anything until they hang up ive gone through the settings multiple times and nothing, i think imma go to verizon today and ***** about it
Hawksfan88 said:
The quick glance used to work without any problems at all and i liked that, then all of a sudden one day it just decides not to work and it hasn't worked in a week now, i turned my motion off and when im in a phone call it still locked up at the phone screen i cant do anything until they hang up ive gone through the settings multiple times and nothing, i think imma go to verizon today and ***** about it
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Click to collapse
Ya something does not sound right... Do you have a screen protector on your Note 2 that is covering the sensors?
shojus said:
Ya something does not sound right... Do you have a screen protector on your Note 2 that is covering the sensors?
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Click to collapse
No screen protector or anything no case either, my girlfriend yanked the battery while it was on one day idk if that has anything to do with it or not cause after that happened seemed like it didn't work
shojus said:
That exploit that you are referring to has nothing to do with your issue... And the proximity sensor does not light up as that is the LED notification light. I have this issue from time to time too and it's just that the sensor is not doing it's job properly but if you just simply hit the home button or power button real quick the screen will turn on. Other than that you may want to check some of your settings... Turn off your "motion" settings and see if that takes care of your issue then find out which one is causing the problem...
Click to expand...
Click to collapse
actually the proximity sensor DOES light up, it's a very faint red light and it's the left one of the two little holes to the _right_ of the phone speaker, the notification LED is on the left of the phone speaker. This light turns on when in a phone call to indicate that the sensor has been activated.