Data kicking in and out - Vibrant Q&A, Help & Troubleshooting

I've been having issues for the last few days. At work i have low signal, but in the areas where the signal is good, data and voice have been good. But lately, even in good areas, my data just kicks in and out. The phone has 4/5 bars lit up, but it doesn't say 3G or "H" next to it. What does that mean? Data suddenly starts working sometimes even in areas where 2 mins earlier it wasn't. I did a factory reset , but still same issue. Any ideas why my internet has been wonky lately? Thanks

Hey buddy, I don't know how to help you other than tell you that you are going to get flamed here for 1) cross posting and 2) posting questions in the development section. Sorry, but people that break rules here don't usually get too much help.

Get the torches, I'll get the pitchforks!
___
Sent from my mobile, pardon the typos.

Related

[Q] Bell Vibrant keeps turning off

Hi guys,
My girlfriend was complaining that her Vibrant kept turning off. I figured it was her first smartphone and she was just doing something silly to it. The only way I could re-start it was to take the battery out and put it back in.
Then it happened to me. Its actually happen to me a few times now, and now its getting annoying.
Today I was driving back from work, listening to a podcast and then the sound cut out. So I looked at the phone to see what was going on, and the phone was off. Again had to take the battery out to get it to reboot. Battery was at 65% when it rebooted.
Later that night, I opened up the browser and the screen froze. This time, my homepage loaded, and then it froze. Again, I had to take the battery out to get it to reboot.
These are the same problems that my girlfriend is having, so now I'm looking for some help.
Our Vibrant's aren't rooted.
I run Launcherpro, she runs stock Touchwiz.
Any help would be grateful.
Thanks
I found a Thread in the I9000 forum. It seems that it is a known issue with Bell Vibrant and Samsung and Bell are working on a fix.
The issue seems to be that when your in an area were signal is weak, the switching of bands causes the phone to freeze. I'm not an expert, just passing on the information found from other users.
But every time my phone and the gf phone has crashed, it has been in an area with weaker signal. My drive home is 5 minutes out of the city of Calgary, it crashed on my way home. My gf phone crashes in her locker at work, the lockers are in the middle of warehouse.
Once I find the thread again, I'll post the link.
Having the same problems
LAHAL Droid said:
I found a Thread in the I9000 forum. It seems that it is a known issue with Bell Vibrant and Samsung and Bell are working on a fix.
The issue seems to be that when your in an area were signal is weak, the switching of bands causes the phone to freeze. I'm not an expert, just passing on the information found from other users.
But every time my phone and the gf phone has crashed, it has been in an area with weaker signal. My drive home is 5 minutes out of the city of Calgary, it crashed on my way home. My gf phone crashes in her locker at work, the lockers are in the middle of warehouse.
Once I find the thread again, I'll post the link.
Click to expand...
Click to collapse
I'm using a Vibrant T959 and I'm experiencing the same issues. My phone is set on GSM only but it random shuts off. I tried running a search on "shutting off" and "turning off" but wasn't able to find the old thread you've mentioned above.
Any help would be greatly appreciated. It's annoying as I can miss potentially important calls and not even realize my phone is off.
Thanks,
Matt

3G Randomly Disappearing after Froyo

This is really killing me, someone please help lol heres how it goes
On boot, takes a good bit for the 3G icon to appear, eventually Phone has 3G icon gray with arrows then switches to D [still gray], i click something like a browser or Slack Radio it goes to connect and if its fast enough it does [icon changes to RED/GREEN arrows] but usually its a gray D, then the icon disappears completely. After about 60 seconds or so the icon reappears and I can continuing surfing the net/listen to music..etc. Then after about a song or 2 this happens all over again. Im in place with good reception and i just dont know what could be going on here. I tried pulling battery, doing the *228 option 2...anyone know how i can fix this
just tried hard reset, no dice
A nice excuse to call verizon and get a replacement device (most likely for free).
I've called them, they try and shoot me over to Samsung, samsung trying to tell me to get a hold of my 3G service provider...verizon did tell me i was due to upgrade, but i love this phone (when 3G worked) i just dont understand what froyo did, when im downloading stuff it works fine, but as soon as I stop and try to access something use 3G i have to wait for the 3G to "reboot" so to speak cuz thats when it disappears for minute, then comes back for me to use...but with streaming music you can see how this is an issue
I was having this same problem when they were pushing the EA28 update a couple of weeks ago which never successfully updated to my device I might add. I went into the Verizon store and after the rep spent about 10min on the phone with whoever.... Told me they were sending me a new phone. Received new phone with the EA28 update already installed 3G and all data worked GREAT! Attempted the Froyo update 6 times yesterday all unsuccessful and now the new phone I have is having the exact same problems with data connection. Comments and ideas would be appreciated. But ya better believe I'm goin into Verizon if the update attempt I'm doing now doesnt work.
I'd get another replacement from verizon tbh. If then it still doesn't resolve your issues ask to speak with a manager and tell him your situation. They might hook you up with a free upgrade.
Im going to go down to the store so I can get a face to face and show them whats happening. I mean i just wanted to make sure this wasnt some new thing on Froyo that im not understanding. I see it goes "D" [dormant] but it shouldnt disappear and take a minute to start up and let me use it right...thats poppycock!
Are you using "juice defender" by any chance?
Sent from my SCH-I500 using XDA App
You're lucky that yours just takes a minute to re-establish the connection, mine will just keep giving me network errors and telling me to check network access ect., depending on what app/service I am trying to connect. Exactly the same things that happened when the EA28 updates kept failing on my last phone only 2weeks ago. Also the Froyo update that says will take 15min to download takes over an hour even though my 3g stays on constantly when downloading from Verizon.
Terror_1 said:
Are you using "juice defender" by any chance?
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
Had it installed [but not in use] when I updated to Froyo, but I just did a hard reset and am still getting issues...
...my Froyo update came in in about a 1/2 hour or so, no drop issues ever when I was on 2.1, my 3G icon stayed in the status bar even when I was out of service range [it would go in to 1X] but on froyo its just disappearing no matter where i am]
This crap has happened ever since the first "froyo" modem leak for me (but not like I could call vzw and complain though until now) and had to resort to using the DL09 modem to increase my usage reliability by a small percentage. This crappy service only seems to affect people in certain regions, you all see where I live (look to the left) and you guys should update your profiles to reflect at least a region. I odin'd all the way to stock and did the ota's to froyo and ran stock froyo for 2 days with the same old ****ty results. I did get a replacement (in february) and still got the same exact dBm signal levels and data speeds at home that I had with the other device. But the voice mails with no missed calls and bulk texts and data lockups are really getting on my ****in' nerves. I'm so glad they finally did the ota cause I can guarantee that the issue will be wide spread in various regions. I spend all day driving around in a work truck with a coworker that has an epic (sprint) and he has absolute perfection in his service everywhere throughout the city. At the end of a 10 hour day I will have rebooted twice and have tws at 47% coworkers tws will be at 1% and he pays $35 less for unlimited everything, which is a kick in head too. Pondering etf to maintain my sanity and not be worried that my 70 year old mother is trying to call me with an emergency and having my **** go to voicemail. Now on to customer service to build a case. Ugh, pissed off rant over.
*edit* I use no juice defenders no task killers no set cpu or anything even remotely close to apps of that nature.
good day.
Not running juice defender or anything else for that matter, my phone is basically stock out of the box right now other than CWM 2.5.1, un-rooted. I did flash super user to phone after I received it, and that still appears in my apps list after factory reset but I am not rooted.
I've spent at least 8-10 hours [combined] searching the internet for issues like mine with the disappearing act the 3G icon is putting on, and i've noticed it to be a Froyo issue [even saw some complains on the Incredible on froyo and even on different networks other than verizon]. I'm not 100% sure its a Froyo bug, but either way it doesnt seem to affect everyone. I stream music a lot and i can't be having this damn 3G disappear on me and always reconnecting after like every 2 songs.....im off to verizon, i'll let you know what happens [tho they are prob going to offer me some kinda upgrade like they did on the phone, but i was happy with this phone at 2.1 and overall still am, i just want my 3G to stop glitching!]
qwiktune said:
I've spent at least 8-10 hours [combined] searching the internet for issues like mine with the disappearing act the 3G icon is putting on, and i've noticed it to be a Froyo issue [even saw some complains on the Incredible on froyo and even on different networks other than verizon]. I'm not 100% sure its a Froyo bug, but either way it doesnt seem to affect everyone. I stream music a lot and i can't be having this damn 3G disappear on me and always reconnecting after like every 2 songs.....im off to verizon, i'll let you know what happens [tho they are prob going to offer me some kinda upgrade like they did on the phone, but i was happy with this phone at 2.1 and overall still am, i just want my 3G to stop glitching!]
Click to expand...
Click to collapse
I agree, just want my 3G to work the way it is suppose to. Dont really want an upgrade because I've never really gotten an upgrade that I actually thought was an UP-Grade. *From Verizon anyway* Still downloading software update, been well over an hour and at 73%. At this rate Verizon store will be closed by the time I'm done with this update attempt.
"UPDATE FAILED or INCOMPLETE. reason: IP_START_UPDATE" Anybody know the possible causes of this failure?
Sounds like you are indeed losing your IP address. I have also had sporadic problems but they seem to be in low service areas. Typically I remain stationary and use local wifi so it is unconfirmed.
Sent from my SCH-I500 using XDA App
Just got back from Verizon, non of the techs could figure it out, i got this phone awhile back from a friend [so naturally theres no warrenty..etc] so im stuck gonna have to hit craigslist and such to find a new one, then sell this one i guess
FINALLY FOUND A FIX [or should i say it found its way to me thanks to myself posting this issue on multiple forums lol] I can confirm that method 2 has worked for me. Dont just dial *228 with fascinate already activated, you have to remove the service completely [by activating another phone is how i did it] then reactivate it and you should be good to go. Heres a write up.
http://mobiletech.knguyentu.com/2011/04/samsung-fascinate-random-3g-disconnect.html
I just started haveing this problem when I went on the Comm. ROM
I was fine before that so I am really confused.
update:
So I did option 2 in the above post and it fixed it.
MSHancock said:
I just started haveing this problem when I went on the Comm. ROM
I was fine before that so I am really confused.
update:
So I did option 2 in the above post and it fixed it.
Click to expand...
Click to collapse
Glad to hear it, i know how frustrating it is not knowing what is going on or how to fix it. I searched since Froyo OTA looking for an answer, luckily someone saw my plight and gave me that link as well so i thought i'd share it on all the android forums i have a name on. Cuz doin this never occurred to me and i tried everything else lol

Disabling Data Q..

Hi all,
This is my first post, I'm glad to say I have managed without the need to ask any questions up until this point but I could use some clearing up on this. Also thank you in advance to all.
So my question is after unlocking and flashing to cm7 mod2, I had some battery issues.. While trying to narrow the problem down I see alot of people saying how they run their phone with data off and leave just wifi.. my question since I know very little about the difference from 2g/3g, different radios what have you, is what are you losing while turning off 3g or mobile data(assuming they are they same) wouldn't you not get calls and sms? Just a little confused with this one.
And on the radios thing.. since it obviously can brick your phone.. why switch radios, and what exactly does that even mean(assuming again that it has to do with that tower you are connected to). Ive read somewhere about windows phone that people would specify one tower to keep from bouncing back and forth from two about equal distance towers and wasting power but not sure if that applies here.
Sorry for so much text but again first post n got some basic questions which I'm sure you guys can answer easily.

[Q] Wifi to Mobile data switch over

Hi everyone,
Apologies if this is found elsewhere, I have tried to narrow down what it is I am looking for but never seem to get a definitive answer.
Basically I want to know what part of a rom is responsible for controlling the switch over from wifi to mobile data.
I have tried many different roms and modems and nothings seems to work. I am constantly walking in the front door of my house to find my phone going nuts because its just gotten a data signal.
I have a 5gb mobile data package and its driving me crazy that I can't use it reliably. I have donated to many different developers over the years and would never complain, I think the work you guys do is amazing - currently rocking the latest stable archidroid!!
All I am saying is that no matter what Rom or modem I use I have to turn my phone into airplane mode and back again to get it to pickup the moble data, why??
Thanks in advance
!!ALL QUESTIONS GO IN THE Q&A FORUM!! OR THEY MAY BE DELETED
Please use the red report button and ask a mod to move the post.
It's your router, not the rom.
Please read things properly before commenting. It could not be my router.
To help clarify what it is I need help with.
There is nothing wrong with my router!!!
There is something wrong with my phone because it works perfectly on home wifi.
It will not switch over to mobile data when I take it outside. It refuses to pick up the mobile signal unless I put it into airplane mode and back again or do a reboot.
Please can someone tell me where the problem might be? I never ask for help and have searched all the forums and can find nothing to help.
Suggest wipe phone install stock rom and test .
Fails then return under warranty .

[Q] Won't update apps unless on wifi

Here's the deal. I have recently been forced into getting this note 3 through insurance claim, have been nexus user forever and I must say I was peeved. Though I will admit that this phone does have its benefits as well. Anyways, when I first started using this phone I was pleased with the speeds in my new area (i have moved) on 4G. I have been more than dissatisfied with the internet here as it is appallingly slower than anything I can remember from the past of my life. Anywhoo, deal is that I have an unlimited plan and don't care if i run 4G all the time on my phone. For the first while I didn't get onto WiFi till one day at work, suddenly updates happened all over the place. I tested this a few times, and sure enough I am unable to update or even download certain apps from the play store without being on WIFI. I know this is hilarious, but my Clash of Clan mates sure were unimpressed when I couldn't join a war. So I have been researching all over and trying hard to figure out what I can do. Google Play is set up to download over both data and WiFi connections. My Samsung settings? Well I can't seem to find any settings that would make a difference on that. I have spent countless hours trying to figure this out without avail. I have been coming to this forum without posting forever it seems because you guys cover everything so well that usually I can search and find the answer without too many problems. Thank you in advance for your time and knowledge!
Edited for content.
ImNekkid2839 said:
Here's the deal. I have recently been forced into getting this note 3 through insurance claim, have been nexus user forever and I must say I was peeved. Though I will admit that this phone does have its benefits as well. Anyways, when I first started using this phone I was pleased with the speeds in my new area (i have moved) on 4G. I have been more than dissatisfied with the internet here as it is appallingly slower than anything I can remember from the past of my life. Anywhoo, deal is that I have an unlimited plan and don't care if i run 4G all the time on my phone. For the first while I didn't get onto WiFi till one day at work, suddenly updates happened all over the place. I tested this a few times, and sure enough I am unable to update or even download certain apps from the play store without being on WIFI. I know this is hilarious, but my Clash of Clan mates sure were unimpressed when I couldn't join a war. So I have been researching all over and trying hard to figure out what I can do. Google Play is set up to download over both data and WiFi connections. My Samsung settings? Well I can't seem to find any settings that would make a difference on that. I have spent countless hours trying to figure this out without avail. I have been coming to this forum without posting forever it seems because you guys cover everything so well that usually I can search and find the answer without too many problems. Thank you in advance for your time and knowledge!
Click to expand...
Click to collapse
Well lets try the easy one first go to settings/general/system update make sure Wi-Fi only is not checked. If it is uncheck and restart device for change to take effect.
It was already set. Have restarted many times. Seems like it corrected it self the other day though. Seems strange. Random glitch maybe truly looking forward to rooting. Thanks for your help!
Sent from my SM-N900P using XDA Free mobile app
ImNekkid2839 said:
It was already set. Have restarted many times. Seems like it corrected it self the other day though. Seems strange. Random glitch maybe truly looking forward to rooting. Thanks for your help!
Sent from my SM-N900P using XDA Free mobile app
Click to expand...
Click to collapse
Ok, you said sometimes it corrected it's self. Here's what I would try, when it is running on 4g Lte and the WiFi is off, go to settings/general/update device click on update PRL and Profile. Then restart device, this should set your preference to 4g Lte. I assume you want the be in 4g Lte most of the time. Two more things to check go to settings/connections/more networks/mobile networks/network mode make sure LTE/CDMA is checked not Automatic. While you are there right below Network mode click on Connections optimizer then more information make sure that box in the upper right hand corner is NOT checked it will throw you in WiFi all the time.
Do you have power saving turned on? I think there is a setting in there that restricts updating of apps.
I have been fighting this issue on a Sprint Galaxy S6. I followed Jimzweb1's instructions and found that my network mode was set to automatic and not LTE/CDMA. Changed settings and rebooted and playstore updates on LTE now. Thanks Jimzweb1!

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