During the repair process thru PC companion my laptop froze.
I'm not 100% familiar with windows machines.
Is there a combination of keys I can press to wake it up or ....
Crap....
My head hurts ....
Sent from my Mac
Had to shut it down...
Phone isn't bricked.
HD removed, Laptop going to BestBuy for recycling.
Latitude D600 from Dell, Sketchy since day one. Got it used.
No great loss.
Related
I went to bed and plugged it in at 3am (battery was at 30%).
I woke up at 11am and my X10 was frozen and showing the time as 7am and notification showed a missed call (phone never rang).
I pulled battery and it is now stuck in at reset loop.
All I get is: Rogers Splash screen>"Activating phone">Reset>Rogers Splash screen>"Activating phone">Reset>Rogers Splash screen>"Activating phone">Reset>Rogers Splash screen>etc....
If I hold menu while it resets it says Safe Mode at the bottom, but still resets.
If I leave it after it resets a few dozen times it just completely freezes on the "Activating Phone" screen and I have to do a battery pull.
I tried it with and without SIM card and with and without memory card. No change.
It is possible that when I went to sleep and plugged it in I didn't actually plug it in as the extension cord I have my charger plugged into is tempermental. The reason I mention this is because I have found a bunch of examples of this same thing happening to other people when their battery completely drains (no solutions, just other people that had the same thing happen). Also the first time it was looping it was saying that my battery was less than 2%, so I replugged it in.
What can I do? Any ideas?
run pc companion or seus and repair the phone.
arcticreaver said:
run pc companion or seus and repair the phone.
Click to expand...
Click to collapse
Thanks for the help.
When I google "PC Companion" the first link is for Sony Ericsson PC Companion, so I assume that is what you meant, but when I follow the link the SE website tells me it is not compatible with the X10. (?)
So I just downloaded SEUS (Sony Ericsson Update Service) and it is installing now, but since my phone is only active for 0.5 seconds at a time I doubt it'll work...
follow the instructions for SEUS completely. as i remember, you don't even need to have the phone turned on for it to repair the software.
the program allows you to choose the phone and then repair the phone by pressing the back button (hold it) while inserting the usb cable into the phone, the program will then tell you to release the back button and it will give you the option to repair.
arcticreaver said:
run pc companion or seus and repair the phone.
Click to expand...
Click to collapse
How would he run repair in PC companion if he can't mount?
so use SEUS.
fm1776 said:
How would he run repair in PC companion if he can't mount?
Click to expand...
Click to collapse
Mounting it is not a requirement for SEUS, it needs to be in flash mode which is achieved by holding down the back button whilst using SEUS as rightly pointed out by arcticreaver..
Hopefully it works for you! Keep us updated!
OK, SEUS is wiping and updating my phone now. As mentioned since it does not need to be on to initiate the update it bypassed the loop.
And now I will be spending the next few hours redownloading all my programs and resetting up all my Email accounts. Yay.
And then I get to look forward to doing it all again the next time my battery dies. Double yay.
keep us posted with this issue. might be something that we have to look out for.
resetting issue
Hi
I had the same issue. Currently I am on Ultima 5 rom. Changing to default rom via seus don't help. Phone is randomly resetting. Sometimes reset loop cause completely battery discharge, sometimes reset loop takes 10 minutes and phone is ready. I thought battery is broken so i bought a new one, but still i had the same problem.
Now I'm thinking about warranty fix, have you better idea ?
its the heat from ur phone. I kept my phone in my pocket and tried to make a call in my car (which was hot), it kept resetting.
I then blasted my A/C at my phone to cool it down and it worked just fine.
So if you're going into this kind of loop, its a good idea to let your phone cool down for 10-15 minutes, especially in the summer.
Its a motherboard/hardware problem for sure.
Thanks for your opinion
I'll try it and write if your suggestion was right
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update
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Phone was still rebooting so I flash brand software and after half an hour running on original software the phone dead. I have got a new one from service point
I have a problem with my x10i.
I was trying to use the flash tool for 2.1 from binary's thread but I failed and it was still 1.6. It got to the point where it said [finish] and then error message in the cmd. After that I tried using SEUS to update it again, the 2.1 update was available so I tried installing it.
Here is the current situation.
After installing 2.1 from SEUS, I followed the instruction to turn the phone off/take out the usb. After turning it back on, it's been half a hour and I'm still stuck at the blank screen before the SE logo shows up. I tried taking out the battery to boot into Flash Mode but that didn't work either. I was wondering if it was because the battery is near empty, but that's not the case since I was using the wallcharger for another hour on it earlier whlie it's in the blank screen state.
Can anyone point me in a direction for fixing it?
Forgot to mention, holding the power button doesn't turn it off either. I would have to remove the battery to turn it off.
Try a re-flash... use the repair function on PC Suite
the usb cable isnt turning on the phone by connecting to it while its off. i can't boot in flash mode either .
had somewhat a prob yesterday like it, my phone did turn on again. i got an other pc installed companion suite there and repaired the firmware(said it was up to date) and then after the boot i'am @ 2.1
was the other pc a 32bit? because the first time i tried using seus was on a 32bit then i bought 64 bit computer.
I'll try running it on a 32bit computer today.
Okay, so I borrowed a PC and installed PC Companion and tried to connect the phone to the computer. However the computer didn't recognize my phone at all. Perhaps this is a problem with window 7?
I also noticed that when i take the battery out and put the usb in then the battery back in, the green LED light stays on. It stays on until the phone trys to boot itself on then the LED turns off but the screen turns on. Only thing is that the screen is still blank and never went to any of the logo screens. And while the USB is plugged in, I can't turn it on by holding power. However if the usb is not plugged in, and I take the battery out and put it back in, I can hold power and it'll blink really fast for the green LED and then the phone viberates for a quick second (like it usually does when you turn your x10 on) and then blank screen and nothing else. The reason i can tell it's on w/ a blank screen and not a screen issue is because I put the phone under the table (very little light) and I can see the screen dimly lit by the back light. These are the only 2 indication I have that the hardware is working.
My biggest guess right now is that the firmware was F'D during the flash or the loader is now a goner since I can't boot into safemode or flashmode. My other conclusion so far is that while the phone is on (confirming it being on via the backlit blank screen) the usb connection goes off. Perhaps its stuck in a loop? Can anyone tell me how I can fix this?
I did searches as well.
I came across people who said their phone was stuck so they let it drain out the battery on it's own and it unstucks. Some say they waited 4-5 minutes and it worked.
So far the longest I waited was:
3 Hours(And counting) *usb & battery is plugged in but charging green LED light is not on*
or tried to leave it alone for 8 hours without battery or usb plugged in.
I'm hoping someone has come across the same problem and had a fix or one of the DEVS might've experianced this problem while trying to test their loaders/etc?
Nothing to do with Windows 7, I and others have no issues on Windows 7 x64. Run the attached file and delete anything to do with SE and try reconnecting in flash mode whilst running SEUS. Post a screen shot of the program if you're unsure what to delete.
Okay right now I am on the 2nd computer with the 32bit OS that I tried to connect to earlier. However i was unable to find a DEVID that was registered on Nov 1. which should be the case since I have never connected my phone with this computer ever before.
I was unsuccessful at booting into flash mode as well. I would put the battery in. then hold the back button and plug the usb. However the phone would not auto boot like it does normally when you plug in the usb so I held on till it did because I thought it might be lagging, however it still didnt boot into flash mode.
I have a baddddd feeling now
Did you read my post?
this is the screen shot of the program you told me to run. It was ran on the computer that I borrowed today, it was never connected with my phone before.
Thanks for helping me ^___^
skrod said:
Thanks for helping me ^___^
Click to expand...
Click to collapse
No worries, but you'll have to post a better screenshot than that, can hardly see it.
Sorry about that, this is my first time uploading a image on xda.
I re-uploaded via imageshack
http://img525.imageshack.us/img525/1355/find.png
Yeah as you've not connected it before there is nothing there to remove, and seems like you've already tried everything. Not sure what to suggest, are you on a contract with insurance?
Nope, I got my phone in USA before it came out in NA. I had it imported via a dealer.
Ciao guys,
I have a Lumia 800 bought back in august. I had the phone shut off and I cabled it (via USB) to my laptop (Windows 7 X64). Well, I heard the sounds when Windows configures a new hardware device, the phone showed me a battery with red line icon 2 times and then all the screen went black. Windows told me "USB Input Device" configured properly but now the phone is bricked...I cannot do anything (tried hard reset, on/off) and Windows/Mac doesn't recognize it what can I do?
Thanks for the help!
alberto.vaghi said:
Ciao guys,
I have a Lumia 800 bought back in august. I had the phone shut off and I cabled it (via USB) to my laptop (Windows 7 X64). Well, I heard the sounds when Windows configures a new hardware device, the phone showed me a battery with red line icon 2 times and then all the screen went black. Windows told me "USB Input Device" configured properly but now the phone is bricked...I cannot do anything (tried hard reset, on/off) and Windows/Mac doesn't recognize it what can I do?
Thanks for the help!
Click to expand...
Click to collapse
ring Nokia Care or take it to your local Nokia Care Centre
u tried camera+vol down + power ?
Hello all,
I've been using lumia 920 for only 2 months now, and unfortunately it got drenched with water after it fell on my kitchen sink.
Same day, i could see the screen being filled with water.. but after a while screen went black.. but the phone is able to boot and the bottom 3 keys are responsive.. i have around 2 gb of data and dont know how to take backup of the same.
unfortunately, i have setup a security lock.. so when i connect the usb cable, i am able to see a empty folder getting mounted. is there a way to remote desktop and unlock the phone and get the backup ? help please..
i had taken the phone to nokia care center in mumbai, they told me they are not authorized to open the 920.. only its serviceable in delhi center. and just to open the phone, the charge is a whopping Rs14000. and to add to it, the other costs if any hardware damage has happened..
my phone is as good as dead now..
Any help is greatly appreciated.. !!
Your mistake was turning it on while still wet. Had you turned it off as soon as it got wet and dunked it rice other simialr material for a week it would have dried out and you most likely could use it for soemtime till corrosion sets in. However now the electronics are being fried with each use and there is no way to retrieve the data if the device is locked and you cannot unlock it.
Actually, yes it was my mistake for the first 2 days..
And now i am unable to turn it off.. . even when i hold the power button for 10 seconds.. and slide down.. it doesnt turn off.
i was wondering if there was any app (similar to we had remote display in windows mobile where we could access phone from desktop pc).
major mistake is not using backup at least once a week... is not hard, simple use automatic copy media content when connect phone to PC and that all... old wisdom sayings "every school cost money" (in that case data).
if phone not complete boot you cant access via File Explorer on PC
chandanbs said:
Actually, yes it was my mistake for the first 2 days..
And now i am unable to turn it off.. . even when i hold the power button for 10 seconds.. and slide down.. it doesnt turn off.
i was wondering if there was any app (similar to we had remote display in windows mobile where we could access phone from desktop pc).
Click to expand...
Click to collapse
Not without it booting. You said you have a pass code installed. Unless that pass code is entered there is no way to access the phone by any means rather through display or USB and remote. The pass code is there if used to protect the data on the phone from any form of access.
I have put my phone immersed in rice and its completely dried now. the phone boots and connects to my pc.. but empty device folder.. as security lock is enabled. screen is black..
if there was a possible way to take a backup in this condition.. (i dont know know if an app like mymobiler for win mob 6.5 exists for lumia 920.. ).
i am thinking now to give this phone to nokia care center and say my phone went dead last night.. and i am getting blank screen.. i have a hope that they replace faulty h/w freee of cost.. :smile:
chandanbs said:
I have put my phone immersed in rice and its completely dried now. the phone boots and connects to my pc.. but empty device folder.. as security lock is enabled. screen is black..
if there was a possible way to take a backup in this condition.. (i dont know know if an app like mymobiler for win mob 6.5 exists for lumia 920.. ).
i am thinking now to give this phone to nokia care center and say my phone went dead last night.. and i am getting blank screen.. i have a hope that they replace faulty h/w freee of cost.. :smile:
Click to expand...
Click to collapse
As long as the lock is active, it locks everything. Even remote and USB access. Your data is gone.
So I think I may have bricked my computer...
I'm kinda upset.
The other day I dual booted windows 7 and android-x86. Today I unplugged the computer and it shut off. A connection between bricking and simply unplugging the power cord really isn't there but I cant think of anything else. When I plug it back in, there is absolutely no response. The light to show it is charging does not illuminate, along with the power button when I press it. The screens backlight does not come on. The fans do not kick on. Completely unresponsive. The computer is a Lenovo IdeaPad Yoga 13. I've posted on their forums but nothing yet. Hoping someone here knows at least something to get the computer working again.
I know. This also happened to my Samsung laptop a few months ago. It does boot but it doesn't see the hard drive.