Hi
I have an unlocked UK Leo that has the tmobile software on it which I used on the O2 network (phone only; no internet).
Its just over a year old and has started trying to connect to tmobile on the internet. It tries about once or twice /hr to connect. Sometimes, if I haven't used the phone for a few hours, I'll have to cancel several of these attempts to connect. Worst of all, if there are several cancels waiting and the phone rings, the HD2 locks up and I cannot answer the call. Removing the battery seems the only way to get the phone to work again.
I could flash a standard ROM but HTC tell me that will invalidate the warranty (and its already been back for repair once)
So is there some other way I can stop these attempts to connect to tmobile?
(I cannot find anywhere to remove the tmobile connection and it is not listed in connections)
If there's nothing in 'connection' settings, then it has nothing to connect too.
I can't quite remember the way to go there, but in connection settings, there is an option saying 'edit my connections'.
Tap and hold the connection and choose 'delete'
In the other screen there's the same connection name again, but with the option 'delete settings'.
That should do it.
I don't have my phone with me unfortunately (I wasn't running WM 6.5. anyway anymore ), but this should be some sort of the way to go there
Its probably because something is set to auto update every few hours.
Peep/email/weather/facebook/3rd party app etc etc..........
Make sure everything that can update is disabled.
If you dont use the phone for data then you could use something like "touch tools" or a similar app to disable the data connection.
As you said, you coukd flash a new rom, you can always flash back to stock if you need to send it in for repair.
HSPL it and flash the 1.66WWE ROM (or any custom ROM you like) - That'll get rid of the T-Mobile UK guff. Install NoData - which can stop all phone line data connections, but leave WiFi still operational.
I think the problem of random phone data connections is to do ActiveSync, on the phone, starting up. The only thing I noticed that it stopped after the 'clock going forward' problem's soloution of stopping the automatic Time Synchronisation. Once I downloaded HTC's solution and restarted the Time Synchronisation, the clock problem was gone but ActiveSync randomly started up again. So I stopped the Time Synchronisation. ActiveSync will start up when I connect to a PC, whether to sync with the PC or use as a DiskDrive.
I don't use ActiveSync on the phone to check for mail updates, as I have set my phone up to do that for myself.
KrewsialNL: There is nothing in Start->Settings->Connections->Connections->manage existing connections. Sadly it does not stop it trying to connect to t-mobile server. That is the problem
conantroutman: Possibly. However, when it is trying to connect, Task manager shows only activesync running.
fred-up: Flashing a standard ROM is fine; flashing the original RoM if the phone is broken could be tricky depending on the break!!! And how do I get to keep a copy of the original ROM?
It seems when it happens that connection manager and active sync are (generally) running running but what started them off. AFAIK, all updating applications are switched off. Ive noticed a few times 'Direct Push' is busy switching itself off (green to grey) but have no idea what switched it on. I dont use Outlook and all data services are switched off.
Any ideas what might be triggering this or it is an evil TMobile plot?
You don't need to keep a copy of the origional ROM as you can download it from HTC's website using the phone's serial number.
If you flash it via the SD Card method, then the HSPL will be removed. You could also flash it via the PC and then run HSPL2 and select the SPL version for the ROM you download (1.66.0000 for the T-MoUK 1.72 ROM).
I can't tell you if it is a T-MoUK evil plot because My T-MoUK HD2 lasted a week before I flashed it to the 1.66 WWE ROM (after flashing HSPL). T-MoUK took another couple of months to bring out their version of the 1.66 ROM (1.72).
Have you got any Live services installed (MSN or Hotmail) as these use the Direct Push?
Not AFAIK.
It was all fine until (roughly) its first birthday and then this problem. I have not installed anything for ages so I am confused.
HTC escalated this over 2 weeks ago and I have, as usual, heard nothing.
I think its probably ROM flashing time.
Rooted the phone then applied the OTA update and since then i keep getting a wifi error. Im currently out of the country so can't connect to sprint. Any ideas?
Anyone?
Sent from my GT-P7510 using Tapatalk
Yup, had this problem after applying this OTA.
When I click the checkbox to enable wifi, it just shows "error" and does not enable wifi.
A factory reset fixed it for me.
My wifi turns on and connect but won't give me any data
Sent from my MB855 using Tapatalk
The Atrix has a driver related issue that causes problems connecting to WiFi access points in certain countries. I'm pretty sure they have figured out a workaround over in the Atrix XDA section, sorry I don't have a link for you.
Hi,
My name is Fisher, I have the same problem, I have the phone in Australia and I updated over wifi then my wifi just says error underneath it, also 4G does not work. I can turn wifi on by first putting the phone into aeroplane mode then restarting and turning wifi on while still in aeroplane mode. I have managed to get all working occasionally by having aeroplane mode and wifi on, then going to system updates which are greyed out then turning off aeroplane mode by holding down the power button and when ive done that i have a second or so before the wifi dies to click motorola software update that is now not greyed and it sometimes kicks everything on;-)
I have tried factory resetting the phone 3 times and formatting internal sd on third time, did nothing.
Now i have some dmesg logs with the wifi under error, working in aeroplane mode and all working with my trick, so let me knowif u want them all.
I have a feeling the issue could be a sprint app or process that disables it, look at the access/security settings for sprint zone, it can control wifi, everything seems to be briefley activated when i start the phone in the notification bar then wifi and 4g die, so maybe a sprint process detects that the phone has not activated or something and kills wifi and 4g.
I have reported this on the motorola forum in the thread someone else started, look for " motorola photon wifi error" in google and it might be the first hit.
Fisher
fisher.grubb said:
Hi,
My name is Fisher, I have the same problem, I have the phone in Australia and I updated over wifi then my wifi just says error underneath it, also 4G does not work. I can turn wifi on by first putting the phone into aeroplane mode then restarting and turning wifi on while still in aeroplane mode. I have managed to get all working occasionally by having aeroplane mode and wifi on, then going to system updates which are greyed out then turning off aeroplane mode by holding down the power button and when ive done that i have a second or so before the wifi dies to click motorola software update that is now not greyed and it sometimes kicks everything on;-)
I have tried factory resetting the phone 3 times and formatting internal sd on third time, did nothing.
Now i have some dmesg logs with the wifi under error, working in aeroplane mode and all working with my trick, so let me knowif u want them all.
I have a feeling the issue could be a sprint app or process that disables it, look at the access/security settings for sprint zone, it can control wifi, everything seems to be briefley activated when i start the phone in the notification bar then wifi and 4g die, so maybe a sprint process detects that the phone has not activated or something and kills wifi and 4g.
I have reported this on the motorola forum in the thread someone else started, look for " motorola photon wifi error" in google and it might be the first hit.
Fisher
Click to expand...
Click to collapse
Sounds good. Ill give that a shot. Lemme know if you find out more
Mine is working fine, though today I turn WIFI off and my battery had a run away effect. The battery drained 30% in 10 min and the phone was at 116 degrees. It also rebooted itself twice but now it is fine and I turned wifi on and off a few times and no ill effect.
and yep I have the update.
Wifi ERROR after OTA update
hello everyone
i am not a US resident and i bought this amazing phone i am using Cellcom Israel Sim card
i just saw the firmware update,the update run smooth but after the reboot i try'd to turn Wifi on
and getting an ERROR.
try'd to reboot the phone - wifi not working
try'd to pull out the battery and restart - wifi not working
the only thing that works is when i restart the phone in AIRPLANE MODE the wifi works
but soon as i turn the AIRPLANE MODE off the wifi disconnected and cannot turn
it on again until turn back the AIRPLANE MODE again.
i do not using any data plan connection i dont have any...
what can i do??
Just do a factory reset. That will solve this problem.
Its a known problem. Lot of people are facing it after applying OTA. Just do factory reset and you should be fine.
Wifi ERROR after OTA update
hope you right...some pp'l that done this method complains that it didnt work
ohh shoot lets try!
its no go gives me an error when i need to activate the account via wifi.
this sux
Funkym0nkey said:
Just do a factory reset. That will solve this problem.
Its a known problem. Lot of people are facing it after applying OTA. Just do factory reset and you should be fine.
Click to expand...
Click to collapse
Factory reset doesnt do a thing bro
Hi, I had the same issue actually watch the router and say the wifi connect and then drop, i installed wifi manager and then for some reason it started working and i haven't had a issue since.
no sure why it did this but i also restarted the phone multiple times trying to get it syncing and it wouldn't until that program was installed then after i got connected i uninstalled the app and it still connects without the app
got installed "wifi manager" and again error "error enabling wifi"
Factory resetting does nothing for me, I even formatted the internal memory as well on the third time, the only way so far I have managed to turn wifi and 4g back on and also data as data seems disabled is by:
Enable aeroplane mode, restart and then enable wifi, then go to system updates and you will see the 3 options greyed out, disable aeroplane mode by holding down the power button then click on update motorola software and most of the time that has worked for me.
kc_sheets mentioned installing wifi manager, I have installed it but not restarted my phone as I've managed to get it all temporarily working and Ill test the wifi manager when I have to restart.
Let me know if anyone else can get them all working using my method.
For troubleshooting, I know dmesg is good and probably lsmod, what other linux info can help me find out what the issue it, I would not be surprised if sprint has done something to disable wifi, 4g and data as the phone starts up, but it looks like it only disables at the last minute, does anyones wifi connect as you start the phone up, I think mine may have done.
I'm hoping we can just rename the process or app that is the issue and have a non crippled phone what we paid good money for.
Fisher
just flashed the phone and guess what??
wifi working again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! w000ttttttttttttttttt
----------------------
after reboot the wifi error starts again.
that means no luck
I'm also out of the States and I just started having wifi issues today. It would see the SSID, try to obtain IP, then fail. I just set a static IP, default gateway, etc... and that did the trick.
jomare711 said:
I'm also out of the States and I just started having wifi issues today. It would see the SSID, try to obtain IP, then fail. I just set a static IP, default gateway, etc... and that did the trick.
Click to expand...
Click to collapse
you dont have wifi problems,its your router problem
my problems are with the wifi connection its not even trying to connect or activated its getting an error when i press the wifi button.
Posted on motorolla forum:
Hey guys, same problem - briefly:
Sprint customer - overseas for the next 6 months,
1. OTA update successful, achieved over wifi
2. phone restarted, wifi connectivity lost "error" as with fisher and the rest
3. airplane mode allows wifi connection until GSM is connected again, at which point it gets knocked off
4. I /also/ fat fingered my phone during one of the restarts and had both wifi and GSM working, but it's my nature to test things, so i restarted and of course now it's gone.
5. I am not able to attempt wally's re-register with Sprint approach as I will be away from the states untill January
6. I tried the update sprint zone fix - no luck
7. I tried the disable roaming guards - same as fisher, some of them are green and grayed out, no luck
Thank you !
For the past two days I am unable to do any internet activities with my SGS2...
I can connect to the two WIFI networks at my house but whenever I run web applications, try the browser or anything connected, nothing works (Get a page not found error on Google).
The mobile surfing does the exact same thing, with Wifi on or off along side it.
I called my phone's provider and they had me reboot it ficve times with no change...
They then told me to call the Samsung help center (which just opened last week, for some reason, and has three people dealing with all the calls. It MAY take them three days to get back to me.
What the hell is going on?I tried uninstalling alll added applications and trying again, hoping it had something to do with it, but no change.
Any ideas?
you are not alone in this boat
samsung screwed it this time, I bought 2 devices of which one has the same issue.
You will be trying lots of things including FW update or whatsoever, nothing will bring the 3g of this thing to life, I noticed that I can make it breath some net, after taking of the battery/sim for a while, but then after some time it's gone again.
See this thread: http://forum.xda-developers.com/showthread.php?p=17927441#post17927441
Saamsung should be able to replace these devices.
Tamir
Damn, so my only option is exchanging the device?
Hi All,
I just wanted to share with you a solution I've come across to fix a Wifi problem.
The Problem:
After several weeks of perfect performance, my phone became unable to connect to my routers at home. These are Netgear routers.
The only thing I can think of that triggered this issue was flashing a new ROM which included a Radio update. However I think I had this just before flashing the ROM!
But effectively, I was not able to connect to a wireless router. The phone would find the network, allow the key to be entered and would authenticate and try and obtain an IP Address. At this point, it would fail and disconnect. It would just loop like this.
Solution
I tried all sorts. Restarted the router, reflashed my ROM, flashed many earlier radio images, did a full factory reset etc... but each time I just couldn't connect.
Giving up, I rang Orange UK to get a replacement handset. After speaking to the tech guy, he told me he was going to send some settings to my phone... After a little discussion I still couldn't get out of him what he was actually sending. It wasn't APN settings, but as I told him, he doesn't have my Router settings so what on earth can he send to my phone to fix the problem?
However, after he sent the stuff, my phone hung up much to my annoyance!
But I thought, what the hell, so I turned my router off, turned my phone off, removed the battery, waited the magic 30 seconds ( I know, but I was humouring the guy before I rang back to complain about wasting my time )
On turning my phone back on, and turning my router back on... everything worked!!!
So, if you're having a Wifi issue, ring up your operator and see if they have some magic settings that they can send you, and at the very least, turn everything off, and remove the battery for 30 seconds and try again!
Hope this helps someone!
John
Hi there. I thought i would pass on this helpful information mainly to do with the note 2.
A couple of days ago i was playing around on my note 2 and after a short while it rebooted it self and came back on. When it returned on
I found that i had a 0 in the signal bar and my phone would not make calls or texts nor receive them but yet still had my mobile internet working. When i went to settings-about-status the service state read Out Of Service. Completely unsure why this was i started searching XDA where i found some people were having the same problem as me with the phone but to no avail I found no cure to help.
Following this i phone my network where they advised the usual. Turn off, remove sim and reinsert. Connect to another network reconnect to my carrier and so on again all with no avail. I tried to install a custom rom even took it back to stock and again nothing.
Coming to wits end i took the inevitable chance and started wiping my phone and returned to factory settings and started removing the root and putting the phone back to complete stock to send away under warranty. So i cleared the root and just before sending had one more go at it and heres what i done to get it resolved.
Firstly i went to the dialer and typed *#0011# this bought me to the service mode menu,
Using just the left sortkey press it and click back and this bought me to the Service menu Debug screen.
Your see many options but you need to click option 8 Phone Control
Again your see many options but you only need to click option 7 Network Control
From this points your see option 3 Service Domain. Go ahead and click this.
From this menu your see 3 options CS+PS, CS ONLY PS ONLY. this is what was the problem. My phone was set to PS only so i took the risk and selected CS+PS only to all avail the signal returned and my phone cam back to life with loads of texts streaming through.
I am not really sure why this worked or what the CS or so stands for but being the fact it worked for me and after searching the internet for days seeing many people with the same problem i thought i would post here my results here and hopefully it might help some one in the same situation.
I have tried this one but still service status is out of service. I use Note N7000. Pls help. Also, I dont receive updates as device status is shown as modifed. Can anyone help pls?