I sent an email to SE regarding the 16 million color and 2.2 update. Here is what I was replied back with:
Dear Salin,
Thank you for contacting Sony Ericsson Xperia™ Support.
In regards to your concern, even thought the X10™ is able to HD video recording after the Android 2.1 update, the screen resolution would be still 65k colors.
We do not have any information about upgrading to 2.2 (Froyo) in the near future, but I would recommend you to subscribe to the Sony Ericsson Press Releases located on our website.
As part of Sony Ericsson's commitment to excellent customer service, we offer a wide variety of mobile products to suit your lifestyle. If you require more information, or have any other questions, please visit our website at SonyEricsson.com/Xperia or call us at 1-877-7XPERIA.
Best regards,
Ray
Your Sony Ericsson Xperia™ Support Representative
Sony Ericsson Mobile Communications
Interested in participating in our free recycling program? Click here for all the details and a free shipping label! Sony Ericsson will accept all brands of mobile phone products for recycling at no cost to you. We can email you the information and mailing label should you wish to participate in this program.
Well there you have it...
Confirmation of what we had already confirmed.
Awesome.
salin235 said:
SE-Support said:
(...)
As part of Sony Ericsson's commitment to excellent customer service, (...)
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now they start getting satirical.
Related
I have a co-worker with a Sony Ericsson Xperia X10, and he was wondering if there was any way to change his voivemail box limit from 10, to any bigger number.
Told him i wasn't sure if it was possible but that i would consult the greatest minds i have access to.
Thanks for all of your help in advanced.
http://www.reghardware.com/2011/03/29/sony_ericsson_android_boot_loader_unlock/
Sent from my U20i using XDA App
sadly, only for NEW xperia phones.
For earlier products such as the Xperia™ X10, we cannot allow the boot loader to be unlocked due to technical and legal reasons.
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From the official Blog.
I truly believe most smartphone makers have missed the boat. They have chosen not to harness the power of community.
Nokia tried with the maemo community and the n900 phone. They just screwed it up so bad they managed to alienate their passionate developers and users.
Seriously: shouldn't ericsson be handing out prizes to the best devolopers? Hire them? Buy their ROM and use as a basis of their own updates? It would be faster and they would get community support.
I would be sponsoring the forum and be offering technical support as needed if I was running SE.
It is a bit crazy. most companies would kill for the passion people show here.
jeffroiscool said:
For earlier products such as the Xperia™ X10, we cannot allow the boot loader to be unlocked due to technical and legal reasons.
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From the official Blog.
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i think they forgot how they locked it
Hi guys i posted a thread on the sonyericsson facebook page jere is the content:
Why have you stopped updating a phone that has not even been out for 12 months, instead of updating our phones or unlocking the bootloader but doing it for your new models stinks its only because you got enough complaints from x10 users that you finally caved in to public demand and decided to implement 2.3 and multitouch
The x10 mini pro has a multitouch capable screen more so than the x8 or x10 , it is also a newer phone than the x10 but you say you have no plans to add these to the mini pro there are many reasons to update the phone apps2sd,jit,security and bug fixes that the users of this phone are asking for.
How can you continue to tell your paying customers what they want instead of listening to them and implementing the changes that are viable and in the case of apps2sd are pretty much required when you use more than a few apps the phones memory is not sufficient.
The lack of transparency in your updates and how your taking on board our feedback needs to be more than'' ill pass that on to the developers'' as a person who has worked in the mobile industry in the uk for 5 years and been a user of sony ericsson phones from the t68 and before the merge zg5 i i have become very disillussioned with your phones and company so much to the point that i will not buy or recommend another sony ericsson phone with this type poor customer service.
One of the main things i learnt in the customer service side of my job was to take ownership of a customers problems and not pass the buck which is what you seem to be doing everytime someone has requested that you make an update available had i not have had these issues i would have bought the xperia play(i know the bootlader for this phone is unlocked but will void the warranty) but with your poor form recently i dont think ill be buying another one of your companys phones due to:
poor amount of updates for the software
poor response and lack of response to customer feedback
poor battery life
lack of internal storage due to lack off apps to sd
lack of jit
that awful sony ericsson blue theme that cant be changed
the charging issue that means i cant turn the phone on but the led flashed red for some amount of time
Will you at least update this phone to 2.3 and not fob your customers off with buck passing responses as it think it is the minimum required from your company for a phone that is less than 12 months old
Here is the address, http://www.facebook.com/topic.php?uid=35313373389&topic=24567
i dont really expect anything to come from this but i figure the more people that complain or add comments to this would be appreciated to highlight our frustrations
this is more to do with the fact that we are relying on the awesome owain to do this and seen the despair when he got rid of his mini pro it was almost as if the whole reason ive kept my mini pro til now had gone, now he has another im releived
but this doesnt change the fact that we the x10 mini pro users are relying on a 16 year old guy from holland to make our phones work the way they should have done from day one and continue to be updated for at least 12 months from the date of release the main fact is the phone is <12 months old and not being supported
Owain94, I think you're right))
Send from my Xperia X10 mini using XDA premium app
Thanks guys for posting on se but can we keep it mostly constructive don't want to scare sony off before we get a reply.
I know they suck donkey balls buck we might get less chance of a reply after this we should start a topic there to get owain a job from them he's more brains than their whole team
Sent from my X10minipro using XDA App
nope
owain94 said:
i think they forgot how they locked it
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S1 doesn't suport fastboot...
I've wrote many times to different supports, but the one who gave me the right address was on facebook.... Well they did a web page where you have to compile a form including your imei, and they will send at home for free the two smart tags.
This is the site for italy:
http://www.accessorisony.it/smarttags/index.html
Maybe you can find the right one for your state.
denaz said:
I've wrote many times to different supports, but the one who gave me the right address was on facebook.... Well they did a web page where you have to compile a form including your imei, and they will send at home for free the two smart tags.
This is the site for italy:
http://www.accessorisony.it/smarttags
Maybe you can find the right one for your state.
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link is not working.
sodaman said:
link is not working.
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my fault, i missed something -.-"
http://www.accessorisony.it/smarttags/index.html
http://www.expansys.nl/sony-ericsson-nfc-smarttags-229472/
change country right top
denaz said:
my fault, i missed something -.-"
http://www.accessorisony.it/smarttags/index.html
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now it does!!! GRAZIE!!!
Or this one...
This was the link on the flyer included with my Xperia S from O2 UK.
(as a new member it won't let me embed the URL but hopefully the below makes sense).
sony-promotions
dot
com
slash
experia
Appears to be a standard Sony promotion so I assume can be used by all people who bought the phone.
tom_webster said:
This was the link on the flyer included with my Xperia S from O2 UK.
(as a new member it won't let me embed the URL but hopefully the below makes sense).
sony-promotions
dot
com
slash
experia
Appears to be a standard Sony promotion so I assume can be used by all people who bought the phone.
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Some help: http://sony-promotions.com/xperia/
It seems that page is only valid for UK, in case anyone is interested:
http://www.sony-promotions.com/xperia/Terms.pdf
Is there anything for US residents that have imported or a way toget them to send to a us address?
Alien987 said:
Some help: http://sony-promotions.com/xperia/
It seems that page is only valid for UK, in case anyone is interested:
http://www.sony-promotions.com/xperia/Terms.pdf
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Thanks for that link!
Ordered me 4 free tags xD
just done, thank you
No link found for France please ?
Hopefully Sony won't look too hard in to what network the phone is assigned to as it's an o2 offer and i'm on Orange.
Worth a try though I guess.
Abandoned-Trolley said:
Hopefully Sony won't look too hard in to what network the phone is assigned to as it's an o2 offer and i'm on Orange.
Worth a try though I guess.
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God loves a trier.. lol
Abandoned-Trolley said:
Hopefully Sony won't look too hard in to what network the phone is assigned to as it's an o2 offer and i'm on Orange.
Worth a try though I guess.
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I've just had an email off them saying my imei is "not quite right and needs to be validated" I sent a screenshot of it and I'll wait to see what they say.
I emailed Sony support about this before i saw this thread and the reply was
ProductsSoftware Support
Dear Sean,
Thank you for contacting the Sony Xperia support centre.
We can advise that not all Xperia S handsets come with Smart Tags . Whether a handset comes with Smart Tags with them or not depends entirely on if the retailer the handset is bought from some retailers have decided not to stock these and do not give them with there handsets. We apologise for any inconvenience caused by this.
For the latest news, information and product support please visit www.sonymobile.com.
If you require any further assistance then please do not hesitate to respond to this email or call our customer support on 08705 237 237. Should you choose to contact us via an alternative channel, one of our agents will request a unique field from you and would suggest providing your Email address.
Please be aware that should you not respond within 5 days of this email your query will be automatically closed. Any further communications will not reach our support and a new query will need to be raised.
Kind Regards,
Joshua Hope
Sony Xperia UK Customer Services
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so maybe were out of luck on this
I've just emailed them back asking if other networks will be offered this promotion or not, I'll update when they get back to me
Ok now i bought mine from Bulgaria ... any ideas where should i write or if there is any promotion for my country ... besides sony does not even has a site in bulgarian
xperia s also from bulgaria
taradem said:
Ok now i bought mine from Bulgaria ... any ideas where should i write or if there is any promotion for my country ... besides sony does not even has a site in bulgarian
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Hi , I have my xperia s (white) also from bulgaria - from Plesio, as far as I know we shoudl be the first ones bought the xperia s congratulations,
please write me if you find more information regarding teh smattags, i wll do the same. Thanks
Hi
Seems T-Mobile UK don't provide any.
Did get a HDMI cable though!
BimB
Bimbilator said:
Hi
Seems T-Mobile UK don't provide any.
Did get a HDMI cable though!
BimB
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Got the cable with mine, and I got2 smarttags with mine. Not particularly useful at the moment, but i'll keep them as the need for them may arise in the future.
Sent from my Xperia S via transwarp beacon.
Got my simfree, i assumed from seeing unboxing videos before the official release that we would get at least 2 in the box... Fair enough but why dont sony release the accessories at the same time as the phones?
Bought mine in Malaysia and got bundled Livesound headphones, sony branded car charger, HDMI cable & 2 NFC tags.
i got a Email the other day that said something about an update on april 25....it said sony is changing the personal space name to something different along with a software update. maybe this is a hint towards the ics update?
Where from?.
curious
Mahaco said:
Where from?.
curious
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from sony ¦D
Could you copy and paste the email here?
Could be a fake post but then it was said it would be here end of April so it's a good guess indeed, can someone please post the UK version of the tablet, wifi, update file when its available? My device is bricked lol
Plays2 said:
i got a Email the other day that said something about an update on april 25....
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If this is true, it will be n nice birthday present for me
25th ? they said 21st months ago !!?
the update include all regions or only Japan ?
When i get it I will let you know
Sent from my Sony Tablet S using Tapatalk
jeff94 said:
Could you copy and paste the email here?
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No copy no truth
This is probably a fake.
I got this email.
Thank you for using Personal Space as the way for sharing your photos and videos privately with your family and friends.
We're very excited to announce that as part of a service update, from April 25, 2012, Personal Space will be re-named PlayMemories Online and will only be accessible through the Sony Entertainment Network. As part of this change, you will be given 5 GB of storage space.
Your current photos and videos in Personal Space will be made available through PlayMemories Online automatically.
PlayMemories Online uses the same login credentials as Sony Entertainment Network so you will need to use your Sony Entertainment Network Sign-in ID and Password to access your PlayMemories Online account.
*The Personal Space service will be temporarily unavailable prior to launch of PlayMemories Online.
--------------------------------------------------------------------------------------------
If you have any questions, please call 1-877-428-5608 to speak with a customer support representative (hours: Monday - Friday, 9am to 10pm ET).
they are speaking of "service update", not of sony tablet s software update, they are just launching a new service..
It's not a fake. Got the mail too and thought the same to pat it but I doesn't.
Yes, the talk not about the ICS update but it's a sign for a relaunch with ICS I think too.
Alright alright hang on guys its not a fake I swear. I'll post a copy in a second in not at home yet. Gimme like 3 minutes
Sent from my CETUS using XDA Windows Phone 7 App
Oh well nevermind cya02 posted it. That's the email email got. It got me excited. Lol it could just be wishful thinking
Sent from my CETUS using XDA Windows Phone 7 App
This is not about ICS update , in 1stQ Of 2012 , Sony Are Changing PSN, TO SEN (Sony Entertainment NetWork), Playmemories will be replacing Personal Space. And a few, cant remember.
As I said...
Sent from my iPhone using Tapatalk
sony facebook just posted at my Facebook
Android 4.0 available for Sony Tablet S
here is the vid
http://www.youtube.com/watch?v=9sRl7Ki0Ecw&XID=M:t
Sony hates independant developers. They also hate people who make their hardware do anything they don't like.
Look at the story of George Hotz who almost went to prison just because he got hacked firmware running on the PS3, sony also was planning to sue everyone that just VISITED his website.
A Sony purchase is a purchase against Innovation. You are giving money to people who "update" things by REMOVING features instead of adding them.
When looking into this device take that into consideration before giving sony a huge chunk of money.
Sony doesn't like you and would be happy to sue you and screw you over just for knowing you toyed with their device.
Let's give them the finger and not buy their devices. The smart thing to do.
Long live XDA
- An ex-sony user
MavereXx said:
Sony hates independant developers. They also hate people who make their hardware do anything they don't like.
Look at the story of George Hotz who almost went to prison just because he got hacked firmware running on the PS3, sony also was planning to sue everyone that just VISITED his website.
A Sony purchase is a purchase against Innovation. You are giving money to people who "update" things by REMOVING features instead of adding them.
When looking into this device take that into consideration before giving sony a huge chunk of money.
Sony doesn't like you and would be happy to sue you and screw you over just for knowing you toyed with their device.
Let's give them the finger and not buy their devices. The smart thing to do.
Long live XDA
- An ex-sony user
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Um,,,,you are very wrong..He was almost put in jail for piracy...Come on now!
Sony released the sources for the xperia z ultra very soon after it was released to support AOSP and Cyanogen etc. When it comes to phones they recognise 3rd party roms are very popular and it helps sell their models if they keep it open sourced.
Sent from my GT-N7000 using XDA Premium 4 mobile app
All aboard the nope-train!
Sent from my C6802 using Tapatalk 4
A useless, flame-inciting thread.
Thread closed.