Hello,
Does anyone know what is Replaced PBA. My Vibrant won't turn on, and I send it for repair with Samsung in Texas. This is what Samsung Repair told me
Original Problem:
Technical Inquiry
Power
No Power Up
Problem found:
BAD BGA COMPONENT
WARRANTY, REPLACE PART
Solution:
Replaced PBA
I searched the forum and found many PBA replaced. Does anyone know what is being replace?
Power Button Actuator? I dunno, just a random guess
Romeo20 said:
Hello,
Does anyone know what is Replaced PBA. My Vibrant won't turn on, and I send it for repair with Samsung in Texas. This is what Samsung Repair told me
Original Problem:
Technical Inquiry
Power
No Power Up
Problem found:
BAD BGA COMPONENT
WARRANTY, REPLACE PART
Solution:
Replaced PBA
I searched the forum and found many PBA replaced. Does anyone know what is being replace?
Click to expand...
Click to collapse
I sent my captivate in as I blew away the nv_data.bin. They sent mine back today and it says the same thing. I wonder if is means they just replace the mainboard in a lot of cases instead of dealing with fixing smaller issues??
Romeo20 said:
Hello,
Does anyone know what is Replaced PBA. My Vibrant won't turn on, and I send it for repair with Samsung in Texas. This is what Samsung Repair told me
Original Problem:
Technical Inquiry
Power
No Power Up
Problem found:
BAD BGA COMPONENT
WARRANTY, REPLACE PART
Solution:
Replaced PBA
I searched the forum and found many PBA replaced. Does anyone know what is being replace?
Click to expand...
Click to collapse
pba it has to do with your bluetooth I thinkhttp://www.phonescoop.com/glossary/term.php?gid=323
I actually found some samsung repair manuals online for other phones and they seemed to have a theme to refer to the mainboard as a PBA.
phone board assembly (main board)
Yeah i know right! My phone is bootloader bricked they charged me for liquid damage the PBA board ! WTF !
Did they charged you ?
sad2903 said:
Yeah i know right! My phone is bootloader bricked they charged me for liquid damage the PBA board ! WTF !
Click to expand...
Click to collapse
How much did they charge you?
nzahorchak said:
How much did they charge you?
Click to expand...
Click to collapse
I hard bricked my phone. Samsung replaced PCB for FREE . No Charge
It's on the way back to ME
They replaced my PBA too
I sent in my Samsung Vibrant for repair because it would not turn on. The phone wouldn't turn on, and it wouldn't even show any signs of life at all. When I plugged it into the wall, I didn't even get a battery charging logo showing up on the display. Just totally dead.
I think it was my fault, as this problem occurred when I was trying to put Android 2.3 on the phone, and I was messing around with replacing the Bootloader.
Anyway, I got lucky and my phone has been repaired. This is the message I got from Samsung Repair Center.
Original Problem:
TECHNICAL INQUIRY - POWER - WILL NOT POWER UP
Problem found:
NO POWER UP
Solution:
REPLACED PBA
hard brick
i hard bricked my phone also and said that the graphics was going corrupt and screen kept changing colour samsung replaced the motherboard of my gt n7000 note for free without checking the flash counter proberly because it was dead and there was know way of finding out i flashed it
It just means you guys had your Peanut Butter Assembly replaced
nbhnohome said:
I hard bricked my phone. Samsung replaced PCB for FREE . No Charge
It's on the way back to ME
Click to expand...
Click to collapse
Do you have a warranty?
What are you looking at shortbus......
sim card abuse wtf i call text and surf
PBA...
Samsung told me it is a component of the main circuit board im on a T-mobile affiliate iwireless in nw iowa (t-mobile under different name) my phone froze up wile i was in t-mobile "nation" they (Samsung) had me do a master reset take batt out for 15 sec...with batt out press power vol up vol dwn and home (two hands two thumbs and two fingers to do it ) hold 20 sec...release replace batt power vol up vol down till powers back on ...bla bla that worked to power phone how ever it also wiped my imei, software ver phone number and network out was all unknown out locked my phone to t-moble only and would not even see sim card samsoung basically it reset further than was expected send it in to get re flashed.......
*06/13/2012//12:10:17//0001773863//Telephone//ASC*
6/13/2012 11:09 AM-Julio P: The unit is shipped.
*06/13/2012//12:10:11//0001773863//Telephone//ASC*
6/13/2012 11:08 AM-Julio P: No hold amount
*06/13/2012//09:35:32//0001773863//Telephone//ASC*
6/13/2012 8:34 AM-Jesus Falcon: The unit has left the technician. SOLUTION: Replaced Component - Replaced PBA
*06/12/2012//14:55:21//0001773863//Telephone//ASC*
6/12/2012 1:55 PM-Jesus Falcon: The unit has left the technician. SOLUTION: Replaced Component - Replaced PBA
*06/09/2012//09:34:13//0001773863//Telephone//ASC*
6/9/2012 8:33 AM-Ivon Mazon: The unit has been received. Pack Condition: Fair Packaging (Orig. Box & Cushion)
*06/09/2012//09:34:13//0001773863//Telephone//ASC*
6/9/2012 8:33 AM-Ivon Mazon: Accessory: BATTERY,BATTERY COVER
*06/05/2012//10:44:46//STAC017//Telephone//Customer*......
Original Problem:
ACCESSORY - MEMORY CARD / CARD READER - CANNOT READ/WRITE FROM CARD
Problem found:
SIM CARD ABUSE - WILL NOT CHARGE - LOCK UP DURING OPERATION (SW)
Solution:
REPLACED COMPONENT - REPLACED PBA
When replacing the PBA, does it send it back to stock mode automatically? I'm worried they will see I'm rooted and unlocked. I can't unroot and lock with the inability to power the device lol.
Metroba said:
When replacing the PBA, does it send it back to stock mode automatically? I'm worried they will see I'm rooted and unlocked. I can't unroot and lock with the inability to power the device lol.
Click to expand...
Click to collapse
probably too late to help you but just FYI I worked as a repair tech when at&t was still cingular and unless there was a reason for me to care that you did something (ie rooted, unlocked, flashed etc) I would never know if there is a noticable hardware problem (like the ones that were listed as "replaced PBA" ) you fix the hardware (replace it with new one no actuall fixing going on) then flash a stock rom and run tests to check it works and send it out the door due to the volume of phones a tech is expected to deal with no matter what story they may tell you does not actually "void the warranty" it does if you "broke" the phone by what you did yes but if there is an actuall hardware problem they will just fix it and never even look to see if you did any rooting, flashing etc
CNPthe3rd
Same here with samsung exhibit 4g. Phone was randomly powering down. 1st RMA didn't solve anything, reflashed, returned. 2nd RMA replaced PBA. Is my phone still unlocked or do i need to go through unlocking again?
Related
First of all I admit that i have done stupid thing.
Before telling this I did HSPL to flash radio rom.
Yesterday I dropped my phone.
And from that time on vibration hadn't worked and booting phone by its own hardware buttons also,not working.
But I found booting only works by following method:
plug in charger while battery is out and then press as soon as battery is inserted again.
Now, what I committed to fix my vibrator was that i tried to disassemble and I got stuck at separating the housing with the screen one.
But I just adadoned to fix it and assembled it again.
After I booted my phone by that strange method above, the touch screen did not work.
So I pressed reset button at the back.
Now it is stuck at the first HTC logo screen. (think it is bricked?)
However It doens't show any information about R,G,D just the logo.
Many time till now the result is the same.
Now my question is...
My warranty is not over yet so I think I can get the new one.
However what interrupts my mind is that "what if they find out it is HSPL?"
But my opposing the question above is that can they see if I did HSPL or not since bootloader doesn't work, and proper powering on of the device doens't work either.
So what is you guys opinion will I be ok to get new one without being accused..?
My other concerns are that what if the boot loader suddenly works... and they find out!!?
And also what if they find out that i disassembled once.. cause the screws look touched..
lol while editting.. the phone got RGDs back although it seems it is rare,now it means there is chance for them to notice it..
You will find that your warranty does not cover accidental damage, so the shop you purchased it from probably will not replace it.
Unless you took out insurance at time of purchase that covers accidental damage.
Your best option, is to claim under your household contents insurance, but once again, check that mobile phones are covered, some policies do not, as it is an item you take out of house.
Thanks for your reply, I am really blured ,because i'm now on relatives house abroad..
Initially when i get back i will check..
unless you have insurance I cant see you being covered I hope you are though, any form of insurance with the HD2 is a must imo
HSPL + visible damage from the fall + disassembly evidence (there's a sticker on a screw that will be broken if you unscrew it, to show it's been opened) = definitely no warranty.
Even if there was any chance you could claim warranty, HSPL modification alone would void it. And unfortunately there is no way to revert unless you install a stock ROM from SD Card. I know it very well cause I just did it yesterday. Had to send mine to claim warranty as the touch screen failed...
Hi everyone,
It's kind a special question because of the following :
- Xperia Ray is my girldfriend device. I'm iPhone 4 user (hopefully XPERIA S user when ICS will be launched on it).
-> I'm not familiar with Android terms (flash, rom, bootloop, etc.)
- It must be an hardware problem due to the situation but still want to try the basic test with your help.
Now the fact :
My gf just dropped her SE XPERIA RAY as if she want to put it on table but she missed it... By the way the back protection opened on the small crash but the battery stay on the device.
XPERIA RAY doesn't boot so we try at home with the battery charger (with and without battery) -> that is the only way we can have a bootloop.
Description of the bootloop: (Ray is obviously power off) : when on charge it tries to power on(boot) (Sony Ericsson text logo) during 4-5sec then black screen (power off), 30s to 1mn later same process, looping during all the time battery charger is used.
No other way to have anything on the screen...
As I said it must an hardware but did you guys have any tests so I can try to boot entirely?
I try :
1- Simple power on : nothing
2- Simple power on + "home button" or + "volume up button" ou + "volum down button" : nothing
3- On Battery charger : boot loop
4- On battery charger + every possible physical button (as pt.2) : boot loop
5- Connected USB to PC : nothing ( so no PC-C software can be used to repair... )
6- Connected USB to PC with volume UP button pressed : nothing
I just don't understand why, in case of an hardware problem (something jumped away or moved during the crash), it can "try to" boot during few seconds (then bootloop as described before)...
I apologize for my poor english (I'm french) and will stay tuned to this topic for any complementary details...
If you have any suggestion...
By the way, I didn't by it on shop (it was second-hand but never used (still packaged)) so I didn't have warranty paper. Is there any way I can contact Sony Ericsson (Sony now...) to send us the device. It is a 2011 model, hopefully still on constructor warranty...?
Thank you in advance.
Nico.
I suppose you had it fully stock, because you are not familiar with Android.
If phone is turned off, start charging battery. Does the screen show charging screen?
Sony doesn't have own service centers, the only way to let them repair is taking back to the shop, where it was bought. In your case, you should visit local mobile repair shop, it just doesn't go under warranty then.
Someguyfromhell said:
I suppose you had it fully stock, because you are not familiar with Android.
If phone is turned off, start charging battery. Does the screen show charging screen?
Sony doesn't have own service centers, the only way to let them repair is taking back to the shop, where it was bought. In your case, you should visit local mobile repair shop, it just doesn't go under warranty then.
Click to expand...
Click to collapse
The phone is always turned off and no I only have bootloop described on my first post.
Thank you for your answer about Sony SC. I already contact local mobile repair shop and off course they said me I won't be under warranty.
XPERIA RAY cost me about 200€, didn't want to repair it for 100€ ^_^
Did you think I can sell it (for pieces) and how much?
Thank you again for the quick answer, apreciate.
Since you are unable to enter also flashmode, there is some bigger error in hardware.
About selling pieces...I don't think you could sell it, maybe screen for someone, who has ruined it, but other parts will probably stay for you.
But, as for the phone more...200€ brick. At least you could use your phone for some throwing contest, I have heard about some phone throwing contests...maybe you can win a new one
Sorry, but I am out of ideas for now.
I can sell screen & battery...
Thank you
First of all, why shouldn't it be under warranty? If you have the receipt, just take it where you bought it from and tell them to fix it. You dont have to tell them that dropping it caused it to bootloop, i have dropped my Active loads of times, and the only thing that would make the shop where i bought it that i screwed up is if i brought it piece by piece to them
Take it to get fixed. Just tell them it started doing it this morning.
dumraden said:
First of all, why shouldn't it be under warranty? If you have the receipt, just take it where you bought it from and tell them to fix it. You dont have to tell them that dropping it caused it to bootloop, i have dropped my Active loads of times, and the only thing that would make the shop where i bought it that i screwed up is if i brought it piece by piece to them
Take it to get fixed. Just tell them it started doing it this morning.
Click to expand...
Click to collapse
He wrote, that he bought it second-hand, but didn't get warranty card or receipt.
Warranty is also kept through the phones IMEI. Thats hiw I git my G2 repaired. Call SE and check on your warranty statys. It should be under warranty...
Sent from my ST17i using XDA
IBremen said:
I can sell screen & battery...
Thank you
Click to expand...
Click to collapse
mine selling the phone to me cheap?
Okay so I know this is a kind of an old thread but I want people to know how to solve this issue as I had it too.
The moment your xperia ray fell from the table it absorbed an ammount of shock and blablabla, anyways the shock vibrates through the body and in most cases will mess up your battery contacts!
Mine was the most right one of the 3 battery contact sets which had been pushed in and thus not being able to connect or just slightly making it impossible to boot from the battery itself.
How to fix it?
There are 2 ways to fix it if your battery contacts have been damaged (if you don't know for sure you can still try them, I am not responsible for any damage you may do though!)
1. get a pincet and softly pull the contacts back, they are spring loaded and the shock probably got them stuck inside of the machine. A slight pull will do.
2. get a 2mm thin card (cellphonecard or something) and cut a tiny piece of it. Then before you insert the battery just put the piece of the card in the corner of the lower side of the battery input place. Then place the battery and push it down till you can attach the back cover.
Et voila, your device should boot, charge and be recognized by the pc again!
Thanks a lot, this last solution fixed mine
Hi All,
My S2 just died two days back while getting charged. The phone just won't turn on. This happened once previously and i got my motherboard replaced from the Samsung Authorised Service Centre at the cost of INR 9,000 [USD 150] (almost at 1/3rd the purchasing price of the phone).
This time i went to a third party repair vendor in Mumbai, India called phonecare.in
They are telling me that the power IC on the motherboard has fried and it needs to be replaced quoting a price of INR 2,000 [USD 30]. They also advised me that overcharging the phone like keeping it on charge while sleeping makes the IC burn out. Is that true? Please let me know.
Also, any Indian users here, please let me know your feedback on phonecare.in as well.
regards,
Nandi
shuvabrata said:
Hi All,
My S2 just died two days back while getting charged. The phone just won't turn on. This happened once previously and i got my motherboard replaced from the Samsung Authorised Service Centre at the cost of INR 9,000 [USD 150] (almost at 1/3rd the purchasing price of the phone).
This time i went to a third party repair vendor in Mumbai, India called phonecare.in
They are telling me that the power IC on the motherboard has fried and it needs to be replaced quoting a price of INR 2,000 [USD 30]. They also advised me that overcharging the phone like keeping it on charge while sleeping makes the IC burn out. Is that true? Please let me know.
Also, any Indian users here, please let me know your feedback on phonecare.in as well.
regards,
Nandi
Click to expand...
Click to collapse
dude i have also same problem..
does your problem solved after changing POWER IC ???
i am also from INDIA
Replied to your PM
Well, I too faced the same problem.
Do you have an update to share?
I bought my S2 in June, 2011.
Day before yesterday it was connected to my PC via USB and suddenly it just stuck on boot screen.
No Recovery mode but, yes I could access Download mode. (I still can access Download mode)
I tried flashing the stock firmware but it would not pass NAND WRITE START..tried flashing siyah kernel...would not pass NAND WRITE START.
Showed it at a local service centre..They say I need a motherboard replacement (standard answer)...Cost: Rs. 8,852/-
My phone was pretty good till date & if I don't get it serviced it would just be an "EXPENSIVE PAPERWEIGHT".
I just want to ask if a JTAG can solve the problem? Or like you suggested in your post.. by changing the power IC ?
If not, is it viable to spend so much on a 2.7 year old phone?
Any suggestions?
shuvabrata said:
Hi All,
My S2 just died two days back while getting charged. The phone just won't turn on. This happened once previously and i got my motherboard replaced from the Samsung Authorised Service Centre at the cost of INR 9,000 [USD 150] (almost at 1/3rd the purchasing price of the phone).
This time i went to a third party repair vendor in Mumbai, India called phonecare.in
They are telling me that the power IC on the motherboard has fried and it needs to be replaced quoting a price of INR 2,000 [USD 30]. They also advised me that overcharging the phone like keeping it on charge while sleeping makes the IC burn out. Is that true? Please let me know.
Also, any Indian users here, please let me know your feedback on phonecare.in as well.
regards,
Nandi
Click to expand...
Click to collapse
MaulikS said:
Well, I too faced the same problem.
Do you have an update to share?
I bought my S2 in June, 2011.
Day before yesterday it was connected to my PC via USB and suddenly it just stuck on boot screen.
No Recovery mode but, yes I could access Download mode. (I still can access Download mode)
I tried flashing the stock firmware but it would not pass NAND WRITE START..tried flashing siyah kernel...would not pass NAND WRITE START.
Showed it at a local service centre..They say I need a motherboard replacement (standard answer)...Cost: Rs. 8,852/-
My phone was pretty good till date & if I don't get it serviced it would just be an "EXPENSIVE PAPERWEIGHT".
I just want to ask if a JTAG can solve the problem? Or like you suggested in your post.. by changing the power IC ?
If not, is it viable to spend so much on a 2.7 year old phone?
Any suggestions?
Click to expand...
Click to collapse
i told you to ask for local repair shops.. what they said ???
have you asked for POWER IC replacement or replacing motherboard ??
ask prices from them ?
does your phone camera right side's heats up where POWER IC is located ?? mine gets heat up on charging ..
akhil17kr said:
i told you to ask for local repair shops.. what they said ???
have you asked for POWER IC replacement or replacing motherboard ??
ask prices from them ?
does your phone camera right side's heats up where POWER IC is located ?? mine gets heat up on charging ..
Click to expand...
Click to collapse
mine have same problem heat up on charging no recovery no download mode.may be JTAG can solve our problem
JTAG very very unlikely to work, so don't pay somebody upfront to try a JTAG - only try a JTAG if they're prepared to do so on the basis of 'you only pay them if a JTAG is possible/successful' or you're just throwing money away you could be putting towards actually having the phone fixed.
the local repair shop owner said it'll take 3-4 days to replace the Motherboard so i told him to call me when he'll get the motherboard as he doesn't have currently in his shop..
SO he'll call me within 3-4 days when he'll receive motherboard and I'll get my motherboard replace from him... he has already told me it'll be genuine and I've pics of my old Motherboard for future reference in case he'll do some other stuff on my Old Motherboard to wok it again..
BTW does Imie changes when motherboard gets replaced ???
and can i check on my motherboard at home whether which part of it if gets Shot-circuited or not ???
akhil17kr said:
the local repair shop owner said it'll take 3-4 days to replace the Motherboard so i told him to call me when he'll get the motherboard as he doesn't have currently in his shop..
SO he'll call me within 3-4 days when he'll receive motherboard and I'll get my motherboard replace from him... he has already told me it'll be genuine and I've pics of my old Motherboard for future reference in case he'll do some other stuff on my Old Motherboard to wok it again..
BTW does Imie changes when motherboard gets replaced ???
and can i check on my motherboard at home whether which part of it if gets Shot-circuited or not ???
Click to expand...
Click to collapse
Did any of you try changing the power IC? I was so dumb that I missed to back up some data..
I also face the same issues, phone dead; and power IC (area near the camera) heating up while charging the phone..
I just want to get my data out..:crying: Please help!!
To add there is no short circuit and the service center has advised to change the motherboard.. My friends have the same issue, we got the phone together in June 2011.
Joe_Nalin said:
Did any of you try changing the power IC? I was so dumb that I missed to back up some data..
I also face the same issues, phone dead; and power IC (area near the camera) heating up while charging the phone..
I just want to get my data out..:crying: Please help!!
To add there is no short circuit and the service center has advised to change the motherboard.. My friends have the same issue, we got the phone together in June 2011.
Click to expand...
Click to collapse
Hey bro so your S2 problem gets solved or not ?
What did you do finally ?
Tell me..
akhil17kr said:
Hey bro so your S2 problem gets solved or not ?
What did you do finally ?
Tell me..
Click to expand...
Click to collapse
Phone is safe (dead) with me, I bought a OPO the same week. Being without a phone was impossible.
I had some contacts backup which was a year old and that helped to get about 80% of my contacts.
No use
I also had the same problem.i went to the samsung service center in chennai, they said it needs a mother board replacement which will costs me 9000RS so i took back my phone. Now i dont know what to do with it.
You have 2 options......
1) pay for the repair.
2) bin the phone and buy something else.
Replacing individual components on these boards is near impossible......nobody can give you a 100% guarantee of success, unless they have access to Samsung's automated computer controlled production line.....hand soldering simply is not possible.
This is why the only realistic option to repair the device is to replace the entire board....If anybody tells you any different, they're trying to con you.....
http://i.imgur.com/rVnFwJM.jpg
the phone on like usual , put aside.. when want to use take it and saw it in boot screen.., wait quite long still stuck there.. take off battery and put back in straight cant turn on.. any idea to revive it?
download/cwm mode both not working... tried press 3 together and insert battery also no respond.. charge no respond too... is it mobo dead symtom?
EDIT: Charge it will hot but no respond
Same advice as this thread (I.E try the things I suggested to that person); though in your case it's 99.999999% likely you're going to need a motherboard replacement if you intend to keep the phone.
MistahBungle said:
Same advice as this thread (I.E try the things I suggested to that person); though in your case it's 99.999999% likely you're going to need a motherboard replacement if you intend to keep the phone.
Click to expand...
Click to collapse
i cant find usb jig over here...
the person sttill able to go downlad or cwm.. this phone unable to turn on.. tried jump start by holding 3 button and insert battery do not work..
can i know how long should i hold the 3 button? as the post say too many people release early..
if the mobo really spoilt, will it affect the internal memory? for example i sell it to faulty phone shop, do they able to recover? if not maybe sell it and get a new phone
1) You hold the buttons as long as you have to - if it hasn't booted into download mode having held the buttons for twenty seconds, it won't be ever.
2) You can order a jig on eBay; you don't have to find one 'over here'.
3) Nobody can access your internal memory (including you). It's probably dead anyway.
If you decide to keep the phone, you get a motherboard replacement. If you sell it as is, expect to get very little money for it (the only part useful to someone else will probably be the screen).
MistahBungle said:
1) You hold the buttons as long as you have to - if it hasn't booted into download mode having held the buttons for twenty seconds, it won't be ever.
2) You can order a jig on eBay; you don't have to find one 'over here'.
3) Nobody can access your internal memory (including you). It's probably dead anyway.
If you decide to keep the phone, you get a motherboard replacement. If you sell it as is, expect to get very little money for it (the only part useful to someone else will probably be the screen).
Click to expand...
Click to collapse
it will turn hot when i plug charger on it.. so it considered death too?
planning to sell it out but only concern people have chance revive it back and get data inside..
Correct. Heat at the back + no boot = one or more components on the motherboard have died. It is impossible to read the data off an EMMC in these situations
As I said in my PP, if you sell it, the only thing which be useful for whomever buys it is the screen, assuming they don't replace the motherboard & get the phone working again, and as the EMMC is on the motherboard, new board = new EMMC.
Nobody is going to access your data if you sell it (and even if they could, why would they ? You're paranoid/read too much of the hysteria the tech media push as 'journalism'); it's gone (and I'm not saying this again, twice is my limit).
MistahBungle said:
Correct. Heat at the back + no boot = one or more components on the motherboard have died. It is impossible to read the data off an EMMC in these situations
As I said in my PP, if you sell it, the only thing which be useful for whomever buys it is the screen, assuming they don't replace the motherboard & get the phone working again, and as the EMMC is on the motherboard, new board = new EMMC.
Nobody is going to access your data if you sell it (and even if they could, why would they ? You're paranoid/read too much of the hysteria the tech media push as 'journalism'); it's gone (and I'm not saying this again, twice is my limit).
Click to expand...
Click to collapse
credit card data etc.. the phone is my bro 1.. i just asking... yesterday he told be that he bring to phone shop for last time before purchase.. the phone repair people say IC dead,, replace cost less than 100.. but dont know which IC, data depend on which IC...
You can replace the entire motherboard for around the same price. We've seen a number of posts over the past 12 mths or so with this 'replace power IC' fix suggested, but nobody has posted after saying the repair was carried out successfully.
It involves replacing an individual component on the motherboard, these components are tiny, and Samsung service centres/almost all other repairers won't even attempt such a repair. If this repair is unsuccessful, you will end up having to pay for a motherboard replacement + the cost of the failed repair.
So if the plan is to keep the phone, insist on motherboard replacement. You can source a 2nd hand one online yourself & pay a mobile repair shop to do the replacement (and many mobile repair shops may even be able to source one for you), and as I said in my first para, this will cost you not a lot more than what you've been quoted for this dubious repair, but you will pretty much guarantee to fix the phone first time unless there's other components not working.
By all means choose the option you've been given (replacing the individual component), but be aware there's a fair chance it may not work, and if this is the case you'll end up with extra expense if you end up needing the motherboard replaced.
If it was me, I'd want it fixed right the first time.
Anyways, this is my last post to this thread. Nothing personal, but I've given you the options, up to you/your brother to decide what you want to do, no amount of further to-ing/fro-ing in this thread is going to change that.
Please can anybody with experience of galaxy s6 repair help.
A couple of weeks ago I turned of my s6 one night, next morning I tried to turn it on but it wouldn't, it was completely unresponsive, black screen no lights, the phone has never been dropped or damaged in anyway or been anywhere near water.
When it was switched off the battery was almost fully charged, so I knew it wasn't a dead battery but I tried the charger anyway. There was no charging light and the back of the phone near the rear camera got quite hot within a couple of minutes. I tried a soft reset but it didn't work.
So then I took it to a local phone shop for repair. The guy in the shop said that he'll send the phone of the workshop for a diagnostic. Anyway he called up and said the motherboard is faulty and needed to replaced. Now he phoned up again and the guy who is fixing the phone is now saying the screen also needs to be replaced, apparently the backlight is not working. Now I know amoled screens do not have any backlight, so I asked him what exactly is wrong with the screen as it's a amoled screen it doesn't have a back light, he said he doesn't know just the engineer said the backlight doesn't work. He said the repair would cost £149.
My question can a faulty motherboard damage the screen? is he what he is saying plausible or is he trying a con?
Thanks in advance for any reply's.
bossrat45 said:
Please can anybody with experience of galaxy s6 repair help.
A couple of weeks ago I turned of my s6 one night, next morning I tried to turn it on but it wouldn't, it was completely unresponsive, black screen no lights, the phone has never been dropped or damaged in anyway or been anywhere near water.
When it was switched off the battery was almost fully charged, so I knew it wasn't a dead battery but I tried the charger anyway. There was no charging light and the back of the phone near the rear camera got quite hot within a couple of minutes. I tried a soft reset but it didn't work.
So then I took it to a local phone shop for repair. The guy in the shop said that he'll send the phone of the workshop for a diagnostic. Anyway he called up and said the motherboard is faulty and needed to replaced. Now he phoned up again and the guy who is fixing the phone is now saying the screen also needs to be replaced, apparently the backlight is not working. Now I know amoled screens do not have any backlight, so I asked him what exactly is wrong with the screen as it's a amoled screen it doesn't have a back light, he said he doesn't know just the engineer said the backlight doesn't work. He said the repair would cost £149.
My question can a faulty motherboard damage the screen? is he what he is saying plausible or is he trying a con?
Thanks in advance for any reply's.
Click to expand...
Click to collapse
A faulty motherboard can damage the screen (in various ways). All screens have backlight (except for screens like the old Nokia 3310 had) so the layers of your screen might be damaged or have leaked since there is a fluid "sticking" the layers together. This is (obviously) not a software problem, but I would like to know if you were rooted, had any custom ROMs/kernels and did you have XPosed installed. How did you root and did you have a custom recovery?
All my statements are afaik (as far as I know) and based upon real life experiences, if anything I wrote is wrong, feel free to correct me as we are all learning .
Thanks for the reply, I hadn't rooted the phone, all I had done was replace the vodafone firmware to stock firmware as I was no longer on vodafone and wanted to remove all the bloatware, but that was many months ago and everything was working fine.
I just find it odd that a perfectly working phone can be damaged so badly for no obvious reason, it wasn't plugged into the charger, I just turned it off one night put it on my desk, tried to turn it on next morning and it was dead.
So does the repair seem legit to you? I am just a bit weary as I know how easy it would be to charge for parts that aren't necessary. Also is there anyway I could check if the screen has really been changed as the display on my phone was in perfect condition, not a single mark or scratch or any thing to identify it against a brand new screen.
bossrat45 said:
Thanks for the reply, I hadn't rooted the phone, all I had done was replace the vodafone firmware to stock firmware as I was no longer on vodafone and wanted to remove all the bloatware, but that was many months ago and everything was working fine.
I just find it odd that a perfectly working phone can be damaged so badly for no obvious reason, it wasn't plugged into the charger, I just turned it off one night put it on my desk, tried to turn it on next morning and it was dead.
So does the repair seem legit to you? I am just a bit weary as I know how easy it would be to charge for parts that aren't necessary. Also is there anyway I could check if the screen has really been changed as the display on my phone was in perfect condition, not a single mark or scratch or any thing to identify it against a brand new screen.
Click to expand...
Click to collapse
Hmmm, okay.
If you have the right tools you can probably make a mark with a marker or something that won't damage the screen and then when they "replace" it you can check if it is still there. By the way, I don't mean on the screen but on that metal part on the underside of the screen. If you don't want to make such a thing because you maybe don't have the necessary tools, make a tiny scratch that you can locate but won't affect using the phone or not visible unless you really take a close look. If you don't want to do that you can take it to an official Samsung retailer or send it to them (this is probably the most recommended option).
Unfortunately the phone already at the repair shop, I got a call a few days ago telling me that the logic board was damaged and needed to be replaced, I agreed to that repair, now he called again today and said the display also needs to be changed. That's why I'm a bit suspicious, I can understand how the motherboard maybe faulty and may have died, but the display also? maybe he damaged the display when trying to change the motherboard or he's charging for unnecessary work or maybe he's telling the truth and the faulty motherboard killed the display, I don't know.
I was wondering if there's something in the firmware which keeps count of the number of times a part has been replaced or how long the display has been used for or a way I can check the date of the display manufacture without opening the phone.
bossrat45 said:
Unfortunately the phone already at the repair shop, I got a call a few days ago telling me that the logic board was damaged and needed to be replaced, I agreed to that repair, now he called again today and said the display also needs to be changed. That's why I'm a bit suspicious, I can understand how the motherboard maybe faulty and may have died, but the display also? maybe he damaged the display when trying to change the motherboard or he's charging for unnecessary work or maybe he's telling the truth and the faulty motherboard killed the display, I don't know.
I was wondering if there's something in the firmware which keeps count of the number of times a part has been replaced or how long the display has been used for or a way I can check the date of the display manufacture without opening the phone.
Click to expand...
Click to collapse
Unfortunatly, no,but if the phone is working after the repair that means it is fixed! If not, they will give you a replacement since they test everything to make sure it works.