[Q] Pop3 Email Issues - Droid Eris Q&A, Help & Troubleshooting

I've been having this problem for a few months now and it crosses multiple ROMS.
I have my work email sent to my Eris using a POP3 account. Sometimes it works fine and will automatically download my messages at the set interval. More so than not, when I open my email it's trying to load messages and the little status circle keeps spinning away. The emails never download. I typically go to menu / account settings / incoming settings / and click next. Sometimes it works and my emails will load but normally it will prompt a force close. When I open my email after the FC it will load my messages. then a few hours later it will stop auto loading them again. Sometimes my email works great for a day or two but then back to the same problem. Most days I have to go through the menu steps each time I want to refresh my mail.
This first started happening when I switched from CELB 2.6 to 2.9. I've tried multiple version of CELB, Nonsensikal and Froshedyo and all still have the same problem.
I always wipe both factory and dalvik multiple times when flashing a new ROM.
I've also started removing any data on my SD card offline between wipes so the card is empty for the new ROM.
One thing I also noticed is that when I flash a new ROM, the wallpaper I used for the last ROM always appears again with the new ROM. And at one point when I switched from CELB to Nonsensikal, my trackball still lit up for all of my notifications. Nonsensikal shouldn't light the trackball for SMS.
Any ideas on what I can try to completely clean out my phone so it works properly??

junk74 said:
I've been having this problem for a few months now and it crosses multiple ROMS.
I have my work email sent to my Eris using a POP3 account. Sometimes it works fine and will automatically download my messages at the set interval. More so than not, when I open my email it's trying to load messages and the little status circle keeps spinning away. The emails never download. I typically go to menu / account settings / incoming settings / and click next. Sometimes it works and my emails will load but normally it will prompt a force close. When I open my email after the FC it will load my messages. then a few hours later it will stop auto loading them again. Sometimes my email works great for a day or two but then back to the same problem. Most days I have to go through the menu steps each time I want to refresh my mail.
This first started happening when I switched from CELB 2.6 to 2.9. I've tried multiple version of CELB, Nonsensikal and Froshedyo and all still have the same problem.
Click to expand...
Click to collapse
Have you tried the app K-9 Mail in the market? It's a much better mail client, IMHO.
One thing I also noticed is that when I flash a new ROM, the wallpaper I used for the last ROM always appears again with the new ROM. And at one point when I switched from CELB to Nonsensikal, my trackball still lit up for all of my notifications. Nonsensikal shouldn't light the trackball for SMS.
Any ideas on what I can try to completely clean out my phone so it works properly??
Click to expand...
Click to collapse
If you don't want your settings and apps to repopulate when you fresh install a new Froyo ROM, skip setting up your Google account when you go through the initial setup. Then you can give your credentials the first time that you open the Market app, and you should have a default install phone - no downloaded settings, no downloaded apps.
There is also a question that's asked as you go through the setup that asks if you want to back up your settings. I can't remember if saying no does not restore anything that is stored. However, I do know that if you do not authenticate at setup, you won't download stored settings and apps.

Thanks for the info Doogald. I just downloaded K-9 and will give it a try for a few days to see if it helps. I removed my account info from the stock email just to be safe.
I didn't realize it was Google saving my background image along with my apps. It's not a problem. I just wasn't sure if it was related to the email issue.

Related

[Q] Gmail app not sending emails?

I've searched for an answer but couldn't find one.. my gmail app won't send any emails. It just says "sending" forever. I'm using a rooted vibrant on stock 2.1 rom, with JAC's kernel.
There have been a few people myself included experiencing this sporadically but I haven't seen a fix or a reason why it's doing this just yet.
Sent from my awesome Vibrant using XDA App
I have yet to be able to actually send an email via Gmail on my phone. I can receive them all day long, but the times I try to compose a message, they just say "sending" forever.
Also, I have noticed that when i receive a message and delete it, it doesn't actually delete it from my Gmail. I have to log into the webmail or use my desktop.
I'm running the stock rom, rooted.
I used to have this happen on my g1 frequently, haven't had it happen on my vibrant yet though. Typically when it would happen on my g1, I would go into the google apps and clear all the data. Couldn't just do it on gmail either, had to do the other google apps too for whatever reason, then it would work again.
Good luck, it's pretty annoying.
Try k9. It's a bit slow at times but it's pretty solid. Best email app I've found yet. I use it for msn, live, gmail, yahoo and my company email.
Honestly I'm pretty disappointed in the stock email apps that came with this phone. I think they're kinda garbage. Apparently my Sidekick '08 was better for that, not to mention the lack of IM.
nasman1993 said:
I've searched for an answer but couldn't find one.. my gmail app won't send any emails. It just says "sending" forever. I'm using a rooted vibrant on stock 2.1 rom, with JAC's kernel.
Click to expand...
Click to collapse
This happened to me yesterday for the first time. I chalked it up to the gmail servers having issues. But as soon as I plugged in the charger the emails went out. Maybe if battery is low it won't send email? It didn't tell me it wasn't going to send them, it just didn't send them.
I find that I have to go to gmail and manually send each one from the outbox, they still say sending but they actually do send after doing that, because the recepient always says they get it.
So for example, if you send a pic from gallery, make sure you go to gmail after, go to the outbox then click on the mesage and then click send.
* To get to outbox go to gmail then click menu > labels
Sucks but works till we get froyo yo
i'm on a Samsung captivate running the leaked jh3 firmware. It's rooted and running SuperRooter and circle clock.
I noticed that after reflashing to the stock jh3 gmail would send
After installing superrooter gmail would send
After installing circle clock gmail would send
But after I backed up apps with titanium backup it stopped working. I think TiBU is causing an issue for me.
Anyone else have TiBU in your problems some how?
Update: Got it working
I did this:
Settings>Applications>Manage Applications, home button then filter, select all. Next Select gmail, clear data and clear cache. Then do the same with gmail storage.
Now it works!
thindery said:
I did this:
Settings>Applications>Manage Applications, home button then filter, select all. Next Select gmail, clear data and clear cache. Then do the same with gmail storage.
Now it works!
Click to expand...
Click to collapse
This fixed it for me as well. I am unsure of what caused it to not work in the first place, though.
nice, clearing cache/data worked for me. i was gonna reflash my phone to stock and start from scratch. this saved me a ton of time. +1
daddysays said:
I find that I have to go to gmail and manually send each one from the outbox, they still say sending but they actually do send after doing that, because the recepient always says they get it.
So for example, if you send a pic from gallery, make sure you go to gmail after, go to the outbox then click on the mesage and then click send.
* To get to outbox go to gmail then click menu > labels
Sucks but works till we get froyo yo
Click to expand...
Click to collapse
my gmail is having the same issue as here, has anyone found a better solution to the problem then clearing the data as that deletes the currently stuck sending gmails.....
also I cant do the process above if its in a conversation, does anyone know how to open a sending gmail when it has all the other responses attached to the top of it??? that process onnly works for individually sent mails, not "replied" mails that bring other messages with it into the outbox.
anyone know how to detach it from the others or even open the data files to remove text using some sort of tool???
bump for some possible resolutions to force the message to send and or view the message to copy text...m even a wayto view data from it so clearing data wontclear message tryingto be sent???
please got a long, important email i need sent...
Seriously doubt this is just a Vibrant issue as it would happen A LOT to me with my MT3G. So far, knock on wood, it hasn't happened with the Vibrant.
I have the captivate running cog2.2 and deleting the cache under "manage applications" worked for me. I was going crazy! Thanks for the help!
I have Titanium Backup and actually had to restore my ROM with ROM Manager and a couple of apps from Titanium Backup and developed this problem. Clearing data and cache under the Gmail App and Storage + Reboot fixed the problem.
Danger
I too have been having issues with emails (and now SMS?) messages stuck in "sending..." mode. I had several emails from a month ago that I just now noticed didn't send, so I backed up gmail, cleared data, restored the emails and tried to send them individually. On the plus side, my emails did send.
On the minus side, some of them had pictures and my phone took the liberty of sending the wrong pictures from my camera (I was "sharing" pictures from the camera app). So to be safe, just delete the emails!
Dangerzone!
bee tee dubs, I'm using Axura 2.2.9.0

gmail not downloading to phone

Simply put..... I am no longer get gmail on my phone.
The sync manager claims that it is syncing. I do a manual refresh, but nothing shows. I am getting gmail, but it never arrives to my phone.
Are you able to receive other kinds of communication such as SMS/MMS/Calls?
If not check your signal, etc.
If so have you tried a simple reboot?
What ROM are you running?
Did this happen on any other ROMs?
What kernel are you using?
1) I have a signal. Everything else works.
2) Original stock ROM
I actually noticed something else. The mail comes in and disappears. There are three old mails in the box that for some reason are not disappearing.
Could it be that the mail is corrupt. Is there a way to reset the account or mail? Maybe there is a way to delete the data and then I can resync?
jonjacobmoon said:
1) I have a signal. Everything else works.
2) Original stock ROM
I actually noticed something else. The mail comes in and disappears. There are three old mails in the box that for some reason are not disappearing.
Could it be that the mail is corrupt. Is there a way to reset the account or mail? Maybe there is a way to delete the data and then I can resync?
Click to expand...
Click to collapse
try this its helped me in the past on both my G1 and Vibrant...
settings> applications> manage applications> menu and filter and click all running apps> look for gmail> and the clear data, hopefully that will do the trick
SOLVED!
It was not the phone. Somehow, a setting got changed on my gmail that deleted copies when downloaded via pop. So when my thunderbird on my home computer downloaded the messages, it deleted it. Not sure why that setting changed since I haven't touched since setting it two years ago, but that was it.
Just in case - change your Gmail password

[Q] GMail Notifications

Hey! I have a rooted Thunderbolt (Das BAMF Remix 1.6.3, using Imo's 2.7.0 leanKernel), but I have the LauncherPro app and I have my dock display my calls, messages, GMail, as well as a shortcut to the browser.
When I installed this about three weeks ago, my SMS notifications used to work (when I get a notification, a little red notification bubble came up next to my message icon, which was customized, and so are the rest of my dock icons), and then it stopped working - once I installed SMS Go, it started to work again for a bit, and then stopped.
So for two weeks I sort of just accepted that, and then for some odd reason my GMail notifications stopped working... I would get e-mail, and it would say "Inbox (1)" when I click on the GMail icon to open it up, but to see it I would have to refresh and then it would pop up and then if I went to the home screen, the notification bubble would return. These notifications used to be instantaneous; I sent myself a test e-mail and waited for hours, and after doing several test e-mails, I realized sometimes (not all the time though) the application, even after an hour, was not recognizing I got mail until I refreshed.
I tried changing setting to check mail often, made sure on LauncherPro's preferences I set the notifications to be on... I am just unsure why my notifications would stop working (and my GMail is slowly going to crap - I even uninstalled and reinstalled, did not help).
Does anyone have any advice, opinions, or suggestions for this weird problem? Any help would be appreciated! Thanks!
Bump - does anyone have any suggestions? I just tried uninstalling and reinstalling GMail again with no success.
Sent from my ADR6400L using XDA App
Check under accounts to make sure that sync is still on for your Gmail account.
Sent from my NookColor using Tapatalk
Go into Settings > manage apps > all. Open the Gmail icon. Click on "clear cache " and "clear data ". Ignore the warnings. Return to home page, and open Gmail. It will resync, and your problem should be solved.
Sent from my Xoom using XDA Premium App
I've had gmail bug out on me about three times total dating all the way back to my OG droid. It always happened after flashing a new ROM even with full wipes. My situation was a little different (basically if I "deleted" a email in the gmail app it wouldn't actually delete. It would never resync to my phone but I still would get a x amount of new messages. I would then log into my gmail on the pc and there are all the messages that I had "deleted") I solved this once by just clearing data and cache, but the other two times I had to do a wipe and reinstall. What was interesting though is each time I back upd my current Rom and used that on the restore and bam it was fixed.
Is there any way I can change the frequency of when the GMail app checks mail/forwards them to my phone?
through the gmail app itself no. You could use the "mail" provider on the phone and receive gmail that way. In that program you (i think) can set up the frequency that it syncs. A couple of downsides to this though:
1. unless it has changed since I haven't tried it since the OG droid, it won't delete emails off your web based account only your phone.
2. you would need to delete the gmail app on your phone.

Gmail - Emails won't send?

Hoping someone can help me out. For the past couple of weeks, I haven't been able to send emails out using the Gmail app. I can compose, attach, save....but when I go to hit the send button, or choose send from the menu, the button grays out instantly and nothing sends. Doesn't even go to the outbox.
I've read around the forums for the TB and other devices having the same issues and tried all of the tips. I've wiped app data, app cache, uninstalled all updates, uninstalled the .apk, reinstalled from the market. None of those potential solutions have worked for me . Sync works fine.
Any help would be greatly appreciated. Thanks in advance!
EDIT: it's happened on multiple roms, so I know that isn't the issue.
Thank God!
Sorry...I am just happy I am not the only person dealing with this.
I am experiencing the EXACT same thing. I was just about to post everything you did...plus
I cleared all drafts from GMail. I cleared all sent mail from Gmail. I have tried unistalling and reinstalling gmail. I have tried serveral different methods for restoring everything....
- skipping setup and turning off auto-restore and auto sync restoring everything with TiBu
- skipping setup and turning off auto-restore and auto sync restoring everything with MyBuPro
- skipping setup and turning off auto-restore. Signing in to google letting sync complete including apps. Then waiting 15 mins...rebooting and manually restoring only my missing user apps via TiBu.
- loaded the 2.11.605.3 rooted and deodexed but otherwise stock RUU posted in the deveopment forum and still it happened after restoring all my apps.
Everytime...I think I have it beat...but within a day...NOPE! No sending again.
At first I thought it was restoring the apps...BUT
What is F'n strange is that it does not break as soon as the restore is finished. In fact I make sure to email myself at another email address each step of the way to make sure if I can identify where I am going wrong. Each time everything is fine at first.
It is usually between a few hours and a day when Gmail stops working.
This last time I noticed that the gmail app updates itself when I am done...even if I make sure not to in my restore. But I immediately sent myself an email to that address and it worked. Then several hours later...it was broken again.
Not sure if this is related...but I noticed that gmail duplicates that address in the drop down after it breaks. What I mean is that when I type the first few letters of my name....all my emails show up....but each only once. But after it breaks ... the email I sent the tests too shows up in that list twice.
This is the most maddening thing I have ever dealt with in my 3 years of owning some rooted droid or another.
I am tempted to just unroot and restore to stock...and pray that it goes away and does not plague me ever again after 11.11.11
Return to stock and see if the problem persists. If it does call up verizon, explain to them what is happening, may be a problem with the phone, not sure how, but just maybe.
I assume this is the best way?
http://forum.xda-developers.com/showthread.php?t=1009423
So I tried wiping and loading a fresh install...and only reinstalled a few of the most vital and used apps.
Have had no problem for 3 days. So clearly it was a bad app causing this. I will experiment this weekend to see if I can figure out which one.
I've had this problem come and go, but telling Titanium Backup to wipe the data for the GMail app always fixes the issue for me.
Can you wipe data of primary gmail address? What happens then - does it take you to the startup screen to sign into gmail from scratch?
recDNA said:
Can you wipe data of primary gmail address? What happens then - does it take you to the startup screen to sign into gmail from scratch?
Click to expand...
Click to collapse
It just does it for the whole app... So basically all 4 of my GMail accounts had no messages on the phone until the app successfully synced with GMail. Sending normally works fine after that.
I'll try that next time. Thanks

[Q] Photon stock email and k9 email app not updating

My wife got this phone over this past weekend. The stock email app is not updating. She never receives her new emails on her phone. So I downloaded k9 app and it worked the first day. Now it is not syncing with her yahoo email account and always says she doesn't have any new emails. She can login to her email on a computer and has several new emails a day. Any ideas?
Im assuming youve been through the basics? Making sure mobile data is on, settings are set correctly in the app for refresh times, background data enabled, no task killers/managers running, etc.
Check Settings / Accounts and make sure the account(s) are set to sync and that they're allowed to sync in the background.
Although this may not be the answer to your issue,I had a similar experience w/the G-MAIL app recently.I tried everything,including downgrading to an older version of it.
I consulted w/other users & compared settings.Mine were identical,but,still had to manually refresh to see the new mail in my inbox.
The only thing that resolved this issue was a factory reset.Works fine now.
Additionally,while having this issue,I was unable to access the DATA SAVER settings page.When I selected it,it would just flash,as if it were trying to open,but,no can do.
Weird thing is that I only messed w/these settings on one occasion,when the phone was new,just to check it out(no need to limit data on an unlimited plan,right?).
Anyway,after the factory reset,everything is back to normal.
Just goes to show there is no perfect phone,O/S,or app,100% of the time.

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