Gmail - Emails won't send? - Thunderbolt Q&A, Help & Troubleshooting

Hoping someone can help me out. For the past couple of weeks, I haven't been able to send emails out using the Gmail app. I can compose, attach, save....but when I go to hit the send button, or choose send from the menu, the button grays out instantly and nothing sends. Doesn't even go to the outbox.
I've read around the forums for the TB and other devices having the same issues and tried all of the tips. I've wiped app data, app cache, uninstalled all updates, uninstalled the .apk, reinstalled from the market. None of those potential solutions have worked for me . Sync works fine.
Any help would be greatly appreciated. Thanks in advance!
EDIT: it's happened on multiple roms, so I know that isn't the issue.

Thank God!
Sorry...I am just happy I am not the only person dealing with this.
I am experiencing the EXACT same thing. I was just about to post everything you did...plus
I cleared all drafts from GMail. I cleared all sent mail from Gmail. I have tried unistalling and reinstalling gmail. I have tried serveral different methods for restoring everything....
- skipping setup and turning off auto-restore and auto sync restoring everything with TiBu
- skipping setup and turning off auto-restore and auto sync restoring everything with MyBuPro
- skipping setup and turning off auto-restore. Signing in to google letting sync complete including apps. Then waiting 15 mins...rebooting and manually restoring only my missing user apps via TiBu.
- loaded the 2.11.605.3 rooted and deodexed but otherwise stock RUU posted in the deveopment forum and still it happened after restoring all my apps.
Everytime...I think I have it beat...but within a day...NOPE! No sending again.
At first I thought it was restoring the apps...BUT
What is F'n strange is that it does not break as soon as the restore is finished. In fact I make sure to email myself at another email address each step of the way to make sure if I can identify where I am going wrong. Each time everything is fine at first.
It is usually between a few hours and a day when Gmail stops working.
This last time I noticed that the gmail app updates itself when I am done...even if I make sure not to in my restore. But I immediately sent myself an email to that address and it worked. Then several hours later...it was broken again.
Not sure if this is related...but I noticed that gmail duplicates that address in the drop down after it breaks. What I mean is that when I type the first few letters of my name....all my emails show up....but each only once. But after it breaks ... the email I sent the tests too shows up in that list twice.
This is the most maddening thing I have ever dealt with in my 3 years of owning some rooted droid or another.
I am tempted to just unroot and restore to stock...and pray that it goes away and does not plague me ever again after 11.11.11

Return to stock and see if the problem persists. If it does call up verizon, explain to them what is happening, may be a problem with the phone, not sure how, but just maybe.

I assume this is the best way?
http://forum.xda-developers.com/showthread.php?t=1009423

So I tried wiping and loading a fresh install...and only reinstalled a few of the most vital and used apps.
Have had no problem for 3 days. So clearly it was a bad app causing this. I will experiment this weekend to see if I can figure out which one.

I've had this problem come and go, but telling Titanium Backup to wipe the data for the GMail app always fixes the issue for me.

Can you wipe data of primary gmail address? What happens then - does it take you to the startup screen to sign into gmail from scratch?

recDNA said:
Can you wipe data of primary gmail address? What happens then - does it take you to the startup screen to sign into gmail from scratch?
Click to expand...
Click to collapse
It just does it for the whole app... So basically all 4 of my GMail accounts had no messages on the phone until the app successfully synced with GMail. Sending normally works fine after that.

I'll try that next time. Thanks

Related

[Q] Gmail app not sending emails?

I've searched for an answer but couldn't find one.. my gmail app won't send any emails. It just says "sending" forever. I'm using a rooted vibrant on stock 2.1 rom, with JAC's kernel.
There have been a few people myself included experiencing this sporadically but I haven't seen a fix or a reason why it's doing this just yet.
Sent from my awesome Vibrant using XDA App
I have yet to be able to actually send an email via Gmail on my phone. I can receive them all day long, but the times I try to compose a message, they just say "sending" forever.
Also, I have noticed that when i receive a message and delete it, it doesn't actually delete it from my Gmail. I have to log into the webmail or use my desktop.
I'm running the stock rom, rooted.
I used to have this happen on my g1 frequently, haven't had it happen on my vibrant yet though. Typically when it would happen on my g1, I would go into the google apps and clear all the data. Couldn't just do it on gmail either, had to do the other google apps too for whatever reason, then it would work again.
Good luck, it's pretty annoying.
Try k9. It's a bit slow at times but it's pretty solid. Best email app I've found yet. I use it for msn, live, gmail, yahoo and my company email.
Honestly I'm pretty disappointed in the stock email apps that came with this phone. I think they're kinda garbage. Apparently my Sidekick '08 was better for that, not to mention the lack of IM.
nasman1993 said:
I've searched for an answer but couldn't find one.. my gmail app won't send any emails. It just says "sending" forever. I'm using a rooted vibrant on stock 2.1 rom, with JAC's kernel.
Click to expand...
Click to collapse
This happened to me yesterday for the first time. I chalked it up to the gmail servers having issues. But as soon as I plugged in the charger the emails went out. Maybe if battery is low it won't send email? It didn't tell me it wasn't going to send them, it just didn't send them.
I find that I have to go to gmail and manually send each one from the outbox, they still say sending but they actually do send after doing that, because the recepient always says they get it.
So for example, if you send a pic from gallery, make sure you go to gmail after, go to the outbox then click on the mesage and then click send.
* To get to outbox go to gmail then click menu > labels
Sucks but works till we get froyo yo
i'm on a Samsung captivate running the leaked jh3 firmware. It's rooted and running SuperRooter and circle clock.
I noticed that after reflashing to the stock jh3 gmail would send
After installing superrooter gmail would send
After installing circle clock gmail would send
But after I backed up apps with titanium backup it stopped working. I think TiBU is causing an issue for me.
Anyone else have TiBU in your problems some how?
Update: Got it working
I did this:
Settings>Applications>Manage Applications, home button then filter, select all. Next Select gmail, clear data and clear cache. Then do the same with gmail storage.
Now it works!
thindery said:
I did this:
Settings>Applications>Manage Applications, home button then filter, select all. Next Select gmail, clear data and clear cache. Then do the same with gmail storage.
Now it works!
Click to expand...
Click to collapse
This fixed it for me as well. I am unsure of what caused it to not work in the first place, though.
nice, clearing cache/data worked for me. i was gonna reflash my phone to stock and start from scratch. this saved me a ton of time. +1
daddysays said:
I find that I have to go to gmail and manually send each one from the outbox, they still say sending but they actually do send after doing that, because the recepient always says they get it.
So for example, if you send a pic from gallery, make sure you go to gmail after, go to the outbox then click on the mesage and then click send.
* To get to outbox go to gmail then click menu > labels
Sucks but works till we get froyo yo
Click to expand...
Click to collapse
my gmail is having the same issue as here, has anyone found a better solution to the problem then clearing the data as that deletes the currently stuck sending gmails.....
also I cant do the process above if its in a conversation, does anyone know how to open a sending gmail when it has all the other responses attached to the top of it??? that process onnly works for individually sent mails, not "replied" mails that bring other messages with it into the outbox.
anyone know how to detach it from the others or even open the data files to remove text using some sort of tool???
bump for some possible resolutions to force the message to send and or view the message to copy text...m even a wayto view data from it so clearing data wontclear message tryingto be sent???
please got a long, important email i need sent...
Seriously doubt this is just a Vibrant issue as it would happen A LOT to me with my MT3G. So far, knock on wood, it hasn't happened with the Vibrant.
I have the captivate running cog2.2 and deleting the cache under "manage applications" worked for me. I was going crazy! Thanks for the help!
I have Titanium Backup and actually had to restore my ROM with ROM Manager and a couple of apps from Titanium Backup and developed this problem. Clearing data and cache under the Gmail App and Storage + Reboot fixed the problem.
Danger
I too have been having issues with emails (and now SMS?) messages stuck in "sending..." mode. I had several emails from a month ago that I just now noticed didn't send, so I backed up gmail, cleared data, restored the emails and tried to send them individually. On the plus side, my emails did send.
On the minus side, some of them had pictures and my phone took the liberty of sending the wrong pictures from my camera (I was "sharing" pictures from the camera app). So to be safe, just delete the emails!
Dangerzone!
bee tee dubs, I'm using Axura 2.2.9.0

Calendar not syncing with gmail

hey guys,
I've been having a problem with my gmail calendar not syncing, which is very important to me. Not sure if anyone else has this issue. It worked for about 2 weeks then stopped. I still got email, but not sure if my contacts were syncing. I tried the manual sync in Accounts and it said it was synced, but it wasn't. No phone to gmail or gmail to phone on the calendar. I set up a multiple day event (every thursday) and that was when it stopped working.
Anyway, here's how I got it working again. I went into Settings/Applications/Manage Applications, then the ALL tab. First I opened the Calendar Sync Adapter and Clear Data. (That didn't fix it, but I'm not sure if it fixed something else, but this is all the steps I took.) Next was Calendar and Clear Data. (Still no fix). Lastly was Calendar Storage and Clear Data. I'm not sure if the last one was the important one or it was a combination of all three, but that seemed to fix it. I had to re-enter all the events that were originally inputted through my phone so you might want to write those down, but now my phone goes both ways... with gmail... haha. Hope this saves someone some time.
Oh, and I'm stock 2.2.2 not rooted.
What bloat ware have u frozen/uninstalled also you could try force stopping you calender and clearing data and reboot idk if it will do ne thing but its worth a shot
I'm unrooted stock. I haven't frozen or uninstalled any bloatware. I cleared the data and that seemed to do the trick for a day. Now I'm starting to have the same problem again. I haven't rebooted since so I guess I'll try that.

[Q] Receiving "Sync is currently experiencing problems"

Hi guys,
I just noticed recently that my DNA is giving me this error under accounts and sync. It seems like this may be a wide spread issue for all types of Android phones, but I was wondering if anyone else was seeing this. The strange this is that it looks like everything is synced properly, and even when I drill down into the actual items that are syncing, there are no errors. I'm not sure if it is the rom that I am on (UKB), but I would really like to clear it up if possible. I have tried deleting the data in Apps for the various items listed, but this does not seem to help. I even booted into recovery and cleared the cache, to no avail.
Thanks guys,
Steve
Alright, I just did a full wipe, installed UKB 1.3 with Cubed stock kernel, and I am still getting that sync error. Is anyone else seeing this?
I have had this issue on CODIS, UKB and the battery plus ROM
It syncs everything fine, but it does show a red sync icon and say its experiencing problems. I've just learned to deal with it as everything still works fine.
--removing and re-adding my google account does nothing
--unchecking each option (calendar, contacts, gmail etc.) one by one to see if a particular causes the problem,...does nothing to help
Just wanted to letyou know you are not the only one with the issue.
I'm having the issue where the gmail app syncs fine but if I read/delete emails and go back to my computer, all the changes I did on my phone didn't sync with my computer browser. Anyone know how to fix that?
wils01 said:
I'm having the issue where the gmail app syncs fine but if I read/delete emails and go back to my computer, all the changes I did on my phone didn't sync with my computer browser. Anyone know how to fix that?
Click to expand...
Click to collapse
I had that issue. Uninstalling and reinstalling gmail app from the market fixed it for me.
-HTC Droid DNA-
Ah, thanks for the replies guys. At least I'm not the only one . At least it's not in your face screaming at you, so I can learn to ignore it.
I'm having the sync issues myself, and I'm even on full stock ROM. Just wanted to let you know. My account is on two-step authentication - are other people also using two-step? Common denominator?
bruderbell said:
I'm having the sync issues myself, and I'm even on full stock ROM. Just wanted to let you know. My account is on two-step authentication - are other people also using two-step? Common denominator?
Click to expand...
Click to collapse
I believe that is the problem. I had an error in Google Internet sync. I fixed it by going to Google dashboard on my computer and clicking "Websites authorized to access the account." Go down to Application Specific Passwords.
Install the Google Authenticator on the DNA. Then register it by generating a new application specific 12 digit password. The Authenticator app will then generate the six digit codes you'll need when asked to be able to sync your bookmarks in the browser or sign in the Google search homepage. Anyway it worked for me.
For me it was Facebook calendar that couldn't sync. I unchecked it and the error went away. It looks like it can be any part of any of your accounts that will trigger that message. If you go into each one, it will show which one is having the problem.

How to Reset Gmail Syncm [Q]

hello everybody,
I have been having issues with Gmail App (stock from Play Store) for a while now and I have reached a point where i am seriously thinking dumping it from the phone. Why? Notifications of new emails do not appear in real time - I can be fine with 2 minutes, whatever.
So i have tried all the "recommended steps" from the useless Gmail Help Section, clearing cache, resetting the app etc. Still, the issue persists, at times i can see emails sent to me like 2 hours ago, that you can only see when pulling down the menu.
I do have quite a bit of emails in sent like 4000 emails but it's not millions and should handle that yes?
I have just NOW removed completely gmail app, uninstalled updates, restarted the phone and re-installed it and updated it, and same thing again.
On the other hand, the emails sent with the Samsung Stock Email App works beautifully, emails are sent and received, say if you email yourself in matter of seconds, that is using my own server of course.
So, is there a way to fully reset / flush / reinstall / reinitialize the Sync system onto the phone for Google stuff (have also tried to tick untick stuff, nothing)? I don't have root access but i can do stuff on it.
many thanks,
Gabrio
and here's a real world example. sent an email from my outlook account, first one came immediately - great, then sent a second one and didn't show up. it's already 10 minutes past that.
and here's how the sync section looks like
https://www.dropbox.com/s/vk17t8ok53zqzss/Gmail-sync.png?dl=0
anybody can help with this? thanks

Question GMAIL

Does anyone else have an issue with Gmail notifications? Most of the time I receive no notifications about new email until I unlock the phone. Even then they do not always come in quickly. When I open the Gmail app they do come in.
Yes, they will "eventually" come in on their own but way later than they should. I have done every battery/data optimization/exception I can think of and find. This should NOT be happening in 2021! This is not a OnePlus phone and even then my 8T is not this bad. Also, the notification LED does not activate for Gmail while it does for Messages and WhatsApp. I have gone through every possible notification setting on the phone as well as for the Gmail app itself and made sure that using the LED was selected on them all. I hate that Gmail is installed as a system app! WHY???
Another interesting things is that Gmail is NOT listed as the default app. It is not even there as a selection. Messages is installed as a system app and it is listed as the default. WHY?
I am liking the phone, but not receiving notifications for such an essential feature as email is NOT GOOD!
The phone is causing Gmail to go into deep sleep when the screen is locked unnecessarily.
I may have found the solution. To start I went into Settings > accounts just to double check that the toggle for "Automatically sync app data" was turned on and it was. While in the same screen I tapped on my email account and then tapped on "Account sync", Here you can do a manual sync of all the various apps associated with your Google account. SO I tapped on the 3 dots in the top right and tapped on "Sync now" and the only thing that synced immediately was Contacts and maybe one other (can't remember which one. No matter how many times I would retry to do a manual sync the same thing would happen.
So I closed all of this out and went directly into the Gmail app > settings and chose my email account and scrolled down to "Sync Gmail" under the "Data usage" section and unchecked this setting. I rebooted the phone, went back into Gmail > settings my email and re-checked the "Sync Gmail" selection, rebooted again and went back into Settings > accounts > my email account > account sync and all the various apps listed in this section had now synced properly. I could tell by the time stamp for each one. I also did a manual sync again and everything in the list synced up within about 10 seconds! I was happy. I locked my phone, set it down, and within a minute or two I received several emails and the notification chime went off. I'm still not sure if the notification LED lit up or not but I think it did. Hopefully this fixes the issue.
Sometimes it isn't what is selected but the order in which you select things so as not to cause a conflict.
This is one area of Android that I think needs improvement (Samsung is the worst for this) that there are too many settings that seem redundant, counter intuitive, and conflict with one another.
Well, after writing all the previous entries I am still having the same issues with Gmail. On my OnePlus 8T every morning shortly after logging in my emails would come in without any prompting on my part. With my Xperia 1 iii I received NOTHING until I actually opened the Gmail app itself and sure enough there were about 5 emails that popped up! Something is very wrong here. I am not looking forward to a factory reset but I may have no choice. I will say this: If after a factory reset Gmail is still unresponsive I will definitely be sending this thing back!
Can confirm that there is something wrong with gmail. Just gmail. Ive tried 3rd party email apps and they work.
Totally understandable that you would prefer gmail over others. I too would actually prefer my gmail to work. I hope this is fixed in a firmware update.
hotcakes_shinku said:
Can confirm that there is something wrong with gmail. Just gmail. Ive tried 3rd party email apps and they work.
Totally understandable that you would prefer gmail over others. I too would actually prefer my gmail to work. I hope this is fixed in a firmware update.
Click to expand...
Click to collapse
Exactly! I decided to NOT do a factory reset because I feel that it would not help. Instead I just disabled Gmail and installed Bluemail. It has more settings than I care to mess with but at least all my email notifications arrive properly! I am glad that I am not the only one this is happening to. Is there some way to inform Sony directly that they have a problem? I liked it better when Gmail was a Play Store install! I DO NOT like it when ANY apps are installed as a service!
I chatted with Sony Tech support. They went through all the usual settings that I already tried several times. They escalated it so we will see what happens. One thing I have noticed, which may be relevant or not, is that with Blue Mail installed when I do get an email both Gmail and Blue Mail give a notification????
To me it sounds like you just need to whitelist the app in your battery saving settings.
aapok98 said:
To me it sounds like you just need to whitelist the app in your battery saving settings.
Click to expand...
Click to collapse
Please, while I can appreciate the suggestion, do you think I did not already go through every possible setting and permutation in an attempt to resolve this issue? I am a retired IT Systems Engineer and I have used cell phones for so long it's not even funny. Not to mention there are others experiencing the exact same thing! However, I was forced to do a factory reset this morning so "maybe" things will start to work properly.
I have exact Gmail notification issue when I got my X1iii but the issue resolved after I upgraded to 61.0.A.11.92 this morning. After switched off Gmail sync off and on and turn on the notification on individual labels, the notification was back.
It might be the previous firmware used a bad GMSCore. My device is a XQ-BC62. BTW the install step 3 did take some time but my phone didn't stuck at that step and it went through.
I have different problem with gmail notifications. For some reason notifications are always coming when in the evening I plug in my phone for charging. After a moment gmail notifications are coming. And this happens all the time.
??? Sony?
Guys please treat everyone with respect.
We are here to help each other and exchange our experience. Not to offend each other.
Thank you.
I have had a few days now with the last update = .92 and so far it appears as if my Gmail notifications are coming in exactly as they should when the phone is locked. For sure much better than before the update. So whatever Sony did in this update (besides the security update) is working for me. The LED is also lighting up properly for Gmail! Good job Sony!
Gmail still does not sync automatically for me on the .92 update. Factory reset and it works for a bit but once after a while it stops. No amount of uninstalling GMS updates or clearing its data will get it working again, so I have no idea what happened.
darwinmach said:
Gmail still does not sync automatically for me on the .92 update. Factory reset and it works for a bit but once after a while it stops. No amount of uninstalling GMS updates or clearing its data will get it working again, so I have no idea what happened.
Click to expand...
Click to collapse
Have to ask...you did give Gmail unlimited data? Also, you did set Gmail to "excepted" in battery settings?
Even the most experienced sometimes miss things.
jaseman said:
Have to ask...you did give Gmail unlimited data? Also, you did set Gmail to "excepted" in battery settings?
Even the most experienced sometimes miss things.
Click to expand...
Click to collapse
Just to be sure, I went through and double checked that Gmail, Google Play Services, and Google Services Framework all had:
* Battery/Power-saving Feature: Excepted
* Unrestricted data: Enabled
Still didn't resolve my sync issues
Did you try this: settings > accounts > tap your email google account > account sync > has everything synced fairly recently? Any of them appear to be stuck, not spinning? Top right 3 dots sync now, does everything finish syncing?
Just adding that I noticed this problem after the .92 update. I'm not sure if its there before. So the .92 didn't solve the issue on my end, glad it solved yours.
aapok98 said:
I haven't had issues with gmail but I have had the kind of issues described in OP with other phone models and similar apps and the cause was a bit too eager battery optimization settings so I honestly thought it was the cause here too.
If it was not, then it is a shame I couldn't help.
But as a response to your comment: No. I don't think people here are idiots. I just think you are one.
Click to expand...
Click to collapse
You make it sound like you think people are idiots because as already mentioned in the FIRST POST, he already excepted his apps from battery optimization. If you still ask people if they have done so, you obviously think we are idiots, since you ask a question that has already been answered. Grow up please.
Edit: Here let me quote it for you:
I have done every battery/data optimization/exception I can think of and find.
Click to expand...
Click to collapse
THREAD CLEANED
Hi! Just popping in to leave a reminder for everyone: keep it civil, on-topic and refrain from responding to posts that you think are offensive or hateful. Just report if you feel something isn't right and let us take care of it for you.
Regards,
shadowstep
Forum Moderator
Testing out a potential fix which seems to be working for now.
I found out that my phone backup isn't working either. Manually pressing the button, the backup keeps telling it failed and asks me to try again later. Searching online, there are some that suggest to remove the screen lock to see if backup starts working again.
After I removed my screen lock, I cleared cache/storage of Google Play Services, Google Services Framework and Gmail. Then I rebooted my phone and left it a while to let it fully boot. I can now backup my phone, and I am getting my Gmail notifications. Now I am observing to see if this is permanent..
If the fix is permanent, at least on my end, it seems that Sony's build of android has buggy encryption. This was an issue with other brands too.
Update on my problem. Firstly, after trying the above, I noticed a few days later that in general I wasn't getting notifications from anything. I concluded that I messed up Google Services too much and therefore factory reset my phone.
After that and readding my google account, My notifications was fixed, except Gmail still wasn't getting notifications, but phone backup started working. I was about to give up and use another email app, when today the September security update arrived in 61.0.A.14.3 update. Being desperate to try anything I updated without hesitation.
This seems to fix the problem and I am getting my gmail notifications.
Not getting my hopes up too much and just continue monitoring but I hope this the end of my google problems.

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