How to Reset Gmail Syncm [Q] - Android Q&A, Help & Troubleshooting

hello everybody,
I have been having issues with Gmail App (stock from Play Store) for a while now and I have reached a point where i am seriously thinking dumping it from the phone. Why? Notifications of new emails do not appear in real time - I can be fine with 2 minutes, whatever.
So i have tried all the "recommended steps" from the useless Gmail Help Section, clearing cache, resetting the app etc. Still, the issue persists, at times i can see emails sent to me like 2 hours ago, that you can only see when pulling down the menu.
I do have quite a bit of emails in sent like 4000 emails but it's not millions and should handle that yes?
I have just NOW removed completely gmail app, uninstalled updates, restarted the phone and re-installed it and updated it, and same thing again.
On the other hand, the emails sent with the Samsung Stock Email App works beautifully, emails are sent and received, say if you email yourself in matter of seconds, that is using my own server of course.
So, is there a way to fully reset / flush / reinstall / reinitialize the Sync system onto the phone for Google stuff (have also tried to tick untick stuff, nothing)? I don't have root access but i can do stuff on it.
many thanks,
Gabrio

and here's a real world example. sent an email from my outlook account, first one came immediately - great, then sent a second one and didn't show up. it's already 10 minutes past that.
and here's how the sync section looks like
https://www.dropbox.com/s/vk17t8ok53zqzss/Gmail-sync.png?dl=0

anybody can help with this? thanks

Related

[Q] GMail Notifications

Hey! I have a rooted Thunderbolt (Das BAMF Remix 1.6.3, using Imo's 2.7.0 leanKernel), but I have the LauncherPro app and I have my dock display my calls, messages, GMail, as well as a shortcut to the browser.
When I installed this about three weeks ago, my SMS notifications used to work (when I get a notification, a little red notification bubble came up next to my message icon, which was customized, and so are the rest of my dock icons), and then it stopped working - once I installed SMS Go, it started to work again for a bit, and then stopped.
So for two weeks I sort of just accepted that, and then for some odd reason my GMail notifications stopped working... I would get e-mail, and it would say "Inbox (1)" when I click on the GMail icon to open it up, but to see it I would have to refresh and then it would pop up and then if I went to the home screen, the notification bubble would return. These notifications used to be instantaneous; I sent myself a test e-mail and waited for hours, and after doing several test e-mails, I realized sometimes (not all the time though) the application, even after an hour, was not recognizing I got mail until I refreshed.
I tried changing setting to check mail often, made sure on LauncherPro's preferences I set the notifications to be on... I am just unsure why my notifications would stop working (and my GMail is slowly going to crap - I even uninstalled and reinstalled, did not help).
Does anyone have any advice, opinions, or suggestions for this weird problem? Any help would be appreciated! Thanks!
Bump - does anyone have any suggestions? I just tried uninstalling and reinstalling GMail again with no success.
Sent from my ADR6400L using XDA App
Check under accounts to make sure that sync is still on for your Gmail account.
Sent from my NookColor using Tapatalk
Go into Settings > manage apps > all. Open the Gmail icon. Click on "clear cache " and "clear data ". Ignore the warnings. Return to home page, and open Gmail. It will resync, and your problem should be solved.
Sent from my Xoom using XDA Premium App
I've had gmail bug out on me about three times total dating all the way back to my OG droid. It always happened after flashing a new ROM even with full wipes. My situation was a little different (basically if I "deleted" a email in the gmail app it wouldn't actually delete. It would never resync to my phone but I still would get a x amount of new messages. I would then log into my gmail on the pc and there are all the messages that I had "deleted") I solved this once by just clearing data and cache, but the other two times I had to do a wipe and reinstall. What was interesting though is each time I back upd my current Rom and used that on the restore and bam it was fixed.
Is there any way I can change the frequency of when the GMail app checks mail/forwards them to my phone?
through the gmail app itself no. You could use the "mail" provider on the phone and receive gmail that way. In that program you (i think) can set up the frequency that it syncs. A couple of downsides to this though:
1. unless it has changed since I haven't tried it since the OG droid, it won't delete emails off your web based account only your phone.
2. you would need to delete the gmail app on your phone.

[Q] Gmail read on phone not marked as read in account

hey guys, i am having an issue with my e3d running synergy 318. I have 3 gmail accounts on my phone, all are set to auto sync, but for some reason my main account has begun acting up. All my emails are showing up to the phone and i can read/delete/respond just fine, but it doesnt clear the unread count, if i sign into gmail on my laptop it will show the emails still there and unread even though i deleted them on my phone. even it i hit refresh on my phone it still doesnt fix it, any ideas? My other 2 accounts work just fine its just my main account, so of course i cant delete it with out doing a factory reset, (may end up doing this anyways, just checking to see if there is a setting i missed somewhere that would fix this)
Had this last week----go into settings and applications and the gmail. Clear cache and data and let it sync again and you should be golden
evilbeef54 said:
hey guys, i am having an issue with my e3d running synergy 318. I have 3 gmail accounts on my phone, all are set to auto sync, but for some reason my main account has begun acting up. All my emails are showing up to the phone and i can read/delete/respond just fine, but it doesnt clear the unread count, if i sign into gmail on my laptop it will show the emails still there and unread even though i deleted them on my phone. even it i hit refresh on my phone it still doesnt fix it, any ideas? My other 2 accounts work just fine its just my main account, so of course i cant delete it with out doing a factory reset, (may end up doing this anyways, just checking to see if there is a setting i missed somewhere that would fix this)
Click to expand...
Click to collapse
Sent by Logo the turtle
norm12 said:
Had this last week----go into settings and applications and the gmail. Clear cache and data and let it sync again and you should be golden
Sent by Logo the turtle
Click to expand...
Click to collapse
awesome, thanks, i tried clearing data with TiBu but that didnt fix it for some reason, this appears to have worked... for now, lol, hopefully it holds, i'll test it a bit more, this was killing me, i am waaaaayyy to OCD to have anything inthe unread count, i want to push my wife down a flight of stairs (just kidding dont call the cops lol) everytime i see her 300+ unread emails on her evoOG

[Q] Missing Emails - Exchange

Strange missing emails. Since yesterday various emails have disappeared form my inbox on my EVO 3D. Normally my inbox on my desktop and on my phone look the same. For example this morning I deleted the exchange account on the phone, then remade it. Everything downloaded correctly, by the time I got to work I was missing 2 emails. Now in the afternoon I am missing 8 emails. No rhyme or reason. we have rebooted the server and I have tried every combination of settings on the phone. Does anyone have any ideas? TIA
mattxm47 said:
Strange missing emails. Since yesterday various emails have disappeared form my inbox on my EVO 3D. Normally my inbox on my desktop and on my phone look the same. For example this morning I deleted the exchange account on the phone, then remade it. Everything downloaded correctly, by the time I got to work I was missing 2 emails. Now in the afternoon I am missing 8 emails. No rhyme or reason. we have rebooted the server and I have tried every combination of settings on the phone. Does anyone have any ideas? TIA
Click to expand...
Click to collapse
How old are the emails and how many days do you have exchange set to sync?
I have only checked back a few days so I am not sure about anything older. My phone will show say 20 emails in the morning, and this matches my inbox for outlook. Then 2 hours later I will check it and my phone will be missing 12 emails. Even if I sync they don't show up and never do. They are just gone, they are still in my outlook, even outlook web. I have the sync setup for 30 days right now but have tried 7 and 5 I think. Have also deleted account and reestablished a few times. Everything will sync up and look good for say half a day and then emails start disappearing. About ready to do a hard reset. What do you think?
Reset the server again and reestablished the exchange account on the phone. Everything was good until about 2:30 today. Now i am missing 11 emails... Maybe I should shoot the phone with my 357?
Lost everything but one email today. Everything is on my computer but just disappears off the phone. Can't figure this out...
I wish I had the expertise to help you further but I am stumped as well! Is there anyone else in you office that maybe has an Android phone? You maybe can check their settings against yours to see if they match!
Thanks for your help. One other guy has Android and has no issues. I think it is the phone. I will try a hard reset over the weekend and let people know if that worked.
No luck with the hard reset. also borrowed a friends Samsung and set it up with my email and no issues. sprint is sending a replacement phone in the next day or two. I will let you know if that fixes the problem?
Ok, went to sprint service center, they ordered a phone for me. One week later, phone shows up. I get home reset all my stuff and am excited this is going to fix my problem. Next day go to work, sure enough early afternoon Emails start disappearing. I am ready to shoot this phone. Also had the IT guys download and install the software to manage the wireless accounts on the server. had them delete all my accounts and reset them.
still having the same problem... Help
mattxm47 said:
Ok, went to sprint service center, they ordered a phone for me. One week later, phone shows up. I get home reset all my stuff and am excited this is going to fix my problem. Next day go to work, sure enough early afternoon Emails start disappearing. I am ready to shoot this phone. Also had the IT guys download and install the software to manage the wireless accounts on the server. had them delete all my accounts and reset them.
still having the same problem... Help
Click to expand...
Click to collapse
Sounds like possible an issue with HTC software. What app are you using? Have you tried another one.
Sent from my PG86100 using XDA App
OK, I have narrowed this down but still no fix. I experimented by not opening my outlook and just worked out of outlook web access for two days. NO MISSING EMAILS. WTF!
Went back to using my outlook and started loosing emails again.
Check all your settings in outlook. Is Outlook only keeping so many days of emails. Since I've never messed with Exchange, I'm not sure how it works, but it could be because outlook imonly shows so many days of emails if set that way, or maybe the app is set to only show so many days.
Sent from my PG86100 using XDA App

Gmail - Emails won't send?

Hoping someone can help me out. For the past couple of weeks, I haven't been able to send emails out using the Gmail app. I can compose, attach, save....but when I go to hit the send button, or choose send from the menu, the button grays out instantly and nothing sends. Doesn't even go to the outbox.
I've read around the forums for the TB and other devices having the same issues and tried all of the tips. I've wiped app data, app cache, uninstalled all updates, uninstalled the .apk, reinstalled from the market. None of those potential solutions have worked for me . Sync works fine.
Any help would be greatly appreciated. Thanks in advance!
EDIT: it's happened on multiple roms, so I know that isn't the issue.
Thank God!
Sorry...I am just happy I am not the only person dealing with this.
I am experiencing the EXACT same thing. I was just about to post everything you did...plus
I cleared all drafts from GMail. I cleared all sent mail from Gmail. I have tried unistalling and reinstalling gmail. I have tried serveral different methods for restoring everything....
- skipping setup and turning off auto-restore and auto sync restoring everything with TiBu
- skipping setup and turning off auto-restore and auto sync restoring everything with MyBuPro
- skipping setup and turning off auto-restore. Signing in to google letting sync complete including apps. Then waiting 15 mins...rebooting and manually restoring only my missing user apps via TiBu.
- loaded the 2.11.605.3 rooted and deodexed but otherwise stock RUU posted in the deveopment forum and still it happened after restoring all my apps.
Everytime...I think I have it beat...but within a day...NOPE! No sending again.
At first I thought it was restoring the apps...BUT
What is F'n strange is that it does not break as soon as the restore is finished. In fact I make sure to email myself at another email address each step of the way to make sure if I can identify where I am going wrong. Each time everything is fine at first.
It is usually between a few hours and a day when Gmail stops working.
This last time I noticed that the gmail app updates itself when I am done...even if I make sure not to in my restore. But I immediately sent myself an email to that address and it worked. Then several hours later...it was broken again.
Not sure if this is related...but I noticed that gmail duplicates that address in the drop down after it breaks. What I mean is that when I type the first few letters of my name....all my emails show up....but each only once. But after it breaks ... the email I sent the tests too shows up in that list twice.
This is the most maddening thing I have ever dealt with in my 3 years of owning some rooted droid or another.
I am tempted to just unroot and restore to stock...and pray that it goes away and does not plague me ever again after 11.11.11
Return to stock and see if the problem persists. If it does call up verizon, explain to them what is happening, may be a problem with the phone, not sure how, but just maybe.
I assume this is the best way?
http://forum.xda-developers.com/showthread.php?t=1009423
So I tried wiping and loading a fresh install...and only reinstalled a few of the most vital and used apps.
Have had no problem for 3 days. So clearly it was a bad app causing this. I will experiment this weekend to see if I can figure out which one.
I've had this problem come and go, but telling Titanium Backup to wipe the data for the GMail app always fixes the issue for me.
Can you wipe data of primary gmail address? What happens then - does it take you to the startup screen to sign into gmail from scratch?
recDNA said:
Can you wipe data of primary gmail address? What happens then - does it take you to the startup screen to sign into gmail from scratch?
Click to expand...
Click to collapse
It just does it for the whole app... So basically all 4 of my GMail accounts had no messages on the phone until the app successfully synced with GMail. Sending normally works fine after that.
I'll try that next time. Thanks

Possible Gmail sync Fix? This did it for me!

So I too had syncing issues, sometimes it would take days to get an email even when I would manually refresh it. But I decided to go through and manually delete EVERY email in my gmail account, I went through and made copies of text and saved attachments through the last 7 years with google and just deleted. Everything. Sent, archieved, everything...and then hit the trashcan and deleted permanently...
What is interesting though is within MINUTES of completely wiping it all my gmail sync started working again. No joke.
I had my girlfriend send me a message, and she sent it and I recieved it while it still showed "sending" on her screen. I then went to craigslist and sent an email to myself through yahoo and got it instantly. I then emailed someone who had something I wanted and you know people never like to respond but they responded within a 2 minutes and I got it no problems.
So is this a sync conspiracy? My gmail seriously wouldn't sync but then does perfectly again just like it should.
If you have the time I recommend trying it. The whole process for me took about 30 minutes because I had to disconnect my yahoo from gmail and go back to seperate apps. But everything works great.
Let me know if this works for you!
Also, Dirty Unicorns, Franco 14e, latest PN gapps.
So I've got a kind of weird question for you, did you happen to enable the star wars theme for your Gmail account? The one that would change like everything in Google to something star wars related?
I don't think that's the case. Sometimes or receive emails instantly, other times, it syncs randomly. My email only has maybe about 8 emails that I didn't delete while the rest of it is clean.
Sent from my Nexus 6P using Tapatalk
While what you're saying may be true, 1) The syncing problem seems to be random in regards to when it starts happening, I can install the app and have it work fine for a week or two and then it stops, and 2) Even if that DID fix the problem, it's not something I'd be willing to do.
It's pretty freaking embarrassing that Google email works totally fine on iOS devices and has big issues on Google devices.
I also have the syncing issue, sometimes it's fine, other times, no email until I manually refresh.
i feel like i've read somewhere before that this may be related to the battery optimization feature in 6.0 (doze mode), and if it's disabled for the gmail app then the syncing issues should go away. but i'm not 100%, maybe this will spark an idea from someone else as to what's causing that for you.
So no ones willing to take the leap and delete everything and try it? My gmail has been great for days...
Maybe your email was full that's why it wouldn't sync.
I faced the same sync problem when my Gmail got close to full. Once I made room, everything worked well. Since you deleted your emails that created more space, hence it started syncing.
I have to say that Inbox doesn't suffer the sync problem.
Nexus 6P with Chroma rocks!
hubono said:
Maybe your email was full that's why it wouldn't sync.
I faced the same sync problem when my Gmail got close to full. Once I made room, everything worked well. Since you deleted your emails that created more space, hence it started syncing.
Click to expand...
Click to collapse
I had less than 700 emails...total. Sent/everything. Idk I tested it on my friends Moto X Pure and he gets emails now too...and he barely had 50 emails.
I just don't get it.
CyberZeus_Viva said:
I have to say that Inbox doesn't suffer the sync problem.
Nexus 6P with Chroma rocks!
Click to expand...
Click to collapse
+1. The Inbox app has always synced fine for me. I switched to it last year after having intermittent sync issues with the Gmail app.
I added my gmail account to the Outlook app, that seems to be working fine, bit easier to get used to than Inbox too!

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