PC companision problem - XPERIA X10 Q&A, Help & Troubleshooting

I got problem my PC compansion dont show wheater I got soft updated it or not
Usualy in PCC below the line Connected to X10 was a line You software is up to date I did use PCC for long and this thing does not work !

Did it show that your device is connected??
Check if it detected device, and if it's sync with update server correctly.

Related

SEMC device message and upgradation to Android 2.1 on Xperia X10 fails

While trying to upgrade my Xperia X10i from Android 1.6 to 2.1 at one stage when I press and hold the back button while connecting the USB cable to the phone a message appears on computer screen saying "New hardware found" "SEMC flash device" and the computer (running on windows XP) hangs. This is happening again and again and preventing me to upgrade to Android 2.1. I need help in following areas:
1. How to install the SEMC flash driver (and of course where to find it)
2. How can I proceed further to update my phone to Android 2.1
3. Any link of youtube showing the installation of SEMC flash driver
My phone info is as following:
Model: X10i
Country: Android rest of Africa (b)
Brand: Customized ARO
Sony Ericsson PC companion is showing availability of new update (Android 2.1) but the above mentioned error is not letting me complete the installation process. I'm using this phone in Pakistan.
Urgent help/ guidance would be highly appreciated.
coldbird said:
While trying to upgrade my Xperia X10i from Android 1.6 to 2.1 at one stage when I press and hold the back button while connecting the USB cable to the phone a message appears on computer screen saying "New hardware found" "SEMC flash device" and the computer (running on windows XP) hangs. This is happening again and again and preventing me to upgrade to Android 2.1. I need help in following areas:
1. How to install the SEMC flash driver (and of course where to find it)
2. How can I proceed further to update my phone to Android 2.1
3. Any link of youtube showing the installation of SEMC flash driver
My phone info is as following:
Model: X10i
Country: Android rest of Africa (b)
Brand: Customized ARO
Sony Ericsson PC companion is showing availability of new update (Android 2.1) but the above mentioned error is not letting me complete the installation process. I'm using this phone in Pakistan.
Urgent help/ guidance would be highly appreciated.
Click to expand...
Click to collapse
look at development, put debug usb and installed the drivers semc
pato66 said:
look at development, put debug usb and installed the drivers semc
Click to expand...
Click to collapse
I'm new to smartphones, therefore, have little knowledge of technicalities. I'll greatly appreciate if someone please gives some step by step procedure with regard to solving the above mentioned issue.
Today I tried the command: menu back back menu back menu menu back and in the "security" settings and found this:
Version Label:
R1C003
CERT Status:
SEMC [Key OK] [Active]
VIACCESS [Key OK] [Deactive]
MARLIN [Key OK] [Deactive]
SEMC key is active and this is probably the cause of freezing computer and not letting Android 2.1 install. But I'm not sure. Any one who understands these settings please confirm if this is the cause. And if yes then how to 'deactivate' the SEMC key.
coldbird said:
Today I tried the command: menu back back menu back menu menu back and in the "security" settings found this:
Version Label:
R1C003
CERT Status:
SEMC [Key OK] [Active]
VIACCESS [Key OK] [Deactive]
MARLIN [Key OK] [Deactive]
SEMC key is active and this is probably the cause of freezing computer and not letting Android 2.1 install. But I'm not sure. Any one who understand these settings please confirm if this is the cause. And if yes then how to 'deactivate' the SEMC key.
Click to expand...
Click to collapse
No, I believe that this means that the SEMC KEY -- the BACK BUTTON is active, meaning it can be used. The Back button is the only way to activate flash mode when the PC recognizes the phone as a SEMC device.
SEUS says that the min requirement is a P4 3.6Ghz processor, and that if the software doesn't recognize the phone in 3-6 seconds, you have to try it again by using the back button on the software so that it won't lock up.
stan.s said:
No, I believe that this means that the SEMC KEY -- the BACK BUTTON is active, meaning it can be used. The Back button is the only way to activate flash mode when the PC recognizes the phone as a SEMC device.
SEUS says that the min requirement is a P4 3.6Ghz processor, and that if the software doesn't recognize the phone in 3-6 seconds, you have to try it again by using the back button on the software so that it won't lock up.
Click to expand...
Click to collapse
As soon as I hold the back button and attach the USB cable with the phone (Xperia X10) this message appears "Found New Hardware" "SEMC Device" and the computer running on Windows XP (2.8 Ghz processor) hangs and doesn't do anything unless I restart it. I've changed USB port of computer and also set the phone to factory default settings but no progress. I have tried Sony Ericsson Update Service (SEUS) and PC Companion both but no success. Is there any way to upgrade my phone from Android 1.6 to 2.1? Need help.
coldbird said:
Is there any way to upgrade my phone from Android 1.6 to 2.1? Need help.
Click to expand...
Click to collapse
See the couple of threads in this section, but you will need flash mode to use them, and SEUS as well so getting that sorted should be your first concern.
XperiaX10iUser said:
See the couple of threads in this section, but you will need flash mode to use them, and SEUS as well so getting that sorted should be your first concern.
Click to expand...
Click to collapse
I'm a newbie here and this is my first ever smart phone. I'll be grateful if you could copy/paste a link here which could solve my problem or if possible tell me step by step procedure with regard to getting this SEMC device/ driver issue resolved. I have tried upgrading Android from 1.6 to 2.1 on at least two desktop computers but both hanged as soon as the "Found New Hardware" message popped up.
coldbird said:
I'm a newbie here and this is my first ever smart phone. I'll be grateful if you could copy/paste a link here which could solve my problem
Click to expand...
Click to collapse
You can find the threads in this section for getting 2.1, your computer hanging is a different issue however. I don't have XP so maybe someone else that does can help you with that.
Hey, I had the same problem as you..
fyi: I'll be using SEUS and "Update Service" interchangeably
1. google "se update service x10", the first result should be the sonyerricson website. The page there is the download page for SEUS.
2. Download and install 'Update Service' (~35.3MB file).
3. Backup your phone data first.
4. Run SEUS and follow the onscreen instructions. I don't quite remember the exact steps, but it should be something like:
4a. Turn of phone, wait at least 30 secs.
4b. Plug in USB to phone.
4c. Hold 'Back' button on phone
4d. Plug in USB to PC.
5. SEUS should detect your phone and look for updated firmware. But it should also install your SEMC usb drivers that you need for the flash tool.
When I did the above, it didn't find any firmware updates for my phone, so I could just exit SEUS and use the 2.1 flasher in the other posts.
lion1116 said:
Hey, I had the same problem as you..
fyi: I'll be using SEUS and "Update Service" interchangeably
1. google "se update service x10", the first result should be the sonyerricson website. The page there is the download page for SEUS.
2. Download and install 'Update Service' (~35.3MB file).
3. Backup your phone data first.
4. Run SEUS and follow the onscreen instructions. I don't quite remember the exact steps, but it should be something like:
4a. Turn of phone, wait at least 30 secs.
4b. Plug in USB to phone.
4c. Hold 'Back' button on phone
4d. Plug in USB to PC.
5. SEUS should detect your phone and look for updated firmware. But it should also install your SEMC usb drivers that you need for the flash tool.
When I did the above, it didn't find any firmware updates for my phone, so I could just exit SEUS and use the 2.1 flasher in the other posts.
Click to expand...
Click to collapse
I've already tried Sony Ericsson Update Service (SEUS) and PC Companion as I mentioned in my earlier posts above but no success. Please shed some light on 2.1 flasher which u have mentioned. Also, I would appreciate if you could tell me how you resolved your issue. I'm not good at technicalities so I hope you would explain me things in simpler words.
so the 2.1 flash I mentioned won't help your case right now, since you are still stuck at the 'New Hardware Found'.
I just reread your posts, and your computer hangs (ie.freezes?) when you plug in the device?
You will probably need to do the update on a newer (ie. better) computer... can you borrow a friend's computer? If your computer isn't hanging when you plug the device, then everything else will work out. So get your hanging computer issue resolved first.
I think it is a major problem with your pc if the drivers cannot be installed.
At least one try is NOT TO RELEASE THE BACK BUTTON when Seus trys to detect your phone.
If all don't work your XP might be ****ed up and needs a fresh install at all.
If you are not willing to reinstall XP just try to get handson another PC to flash your phone
Also be sure all VirusScanners and Firewalls etc are shut off!
Regards
I've tried at least two desktop computers (both running on Windows XP) and both hang as soon as they find new hardware (only in case of Xperia X10). I tried other hardwares like Printer and another phone Sony Ericsson K750i. Surprisingly both worked perfectly well and drivers were also installed. I think I should give Xperia X10 a try on a laptop now. See what happens.
Issue has been resolved. I installed USB Flash Driver before opening SEUS and going for update. And when driver was successfully installed then I restarted the computer and then upgraded my Xperia X10i by using Sony Ericsson Update Service (SEUS). Now, I'm having Android 2.1 which is working perfectly well. Thanks for your precious suggestion, friends.
Hi coldbird,
can I ask where did you get the drivers?
I checked the S-E site and it says there that the newest drivers are included in Sony Ericsson PC Companion 2.0
If I attach the X10 before opening PC Companion, then after a short while the Companion opens anyway.
I have disabled Kaspersky because I read somewhere that it can cause issues.
I still have not been able to update my friends X10.
Any advice welcomed.
Ofiaich
coldbird said:
Issue has been resolved. I installed USB Flash Driver before opening SEUS and going for update. And when driver was successfully installed then I restarted the computer and then upgraded my Xperia X10i by using Sony Ericsson Update Service (SEUS). Now, I'm having Android 2.1 which is working perfectly well. Thanks for your precious suggestion, friends.
Click to expand...
Click to collapse
Thank you for sharing the tip. It works for me too.
1) Installed the flash driver first by connecting the phone (switched off) to the pc while holding the back key button.
2) Once the driver successfully installed. Restart the pc. Switched on the phone.
3) Open the Sony Companion app and connect the phone.

X10i Wont recognise Any PC ?!?

Hey guys,
I have been looking evryone for this problem and cant find the solution, hell i even asked my Provider but they couldnt help me either.
In a nutshell my X10i (Android 1.6 Vodafone) Wont recognize my PC (windows Vista latest, 32 Bit).
I plug in the USB cable and it wont show a usb connected in the notification bar, however the notification light turns green.
When i try to connect my device to PC Companion it wont register the phone or locate its there.
I even tried to update the phone using SEUS but it wouldnt recognise it whilst in the "hold back" menu.
I have already tried these but they havent solved the problem;
-uninstall SEUS and PC Companion
-Reinstall SEUS and PC Companion
-change USB ports
-Change USB cable
-Checked and Unchecked USB Debugging
-change computer (still no help)
-I cant find anything in device manager
The problem seemed to have arisen when i reflashed the phone, using SEUS Repair, because i had forgotten the patern lock.
I really want to flash Official 2.1 or the AOSP rom!!!
Any solutions?
Thanks in Advance
EDIT: Everything else works fine in the phone
blazr said:
Hey guys,
I have been looking evryone for this problem and cant find the solution, hell i even asked my Provider but they couldnt help me either.
In a nutshell my X10i (Android 1.6 Vodafone) Wont recognize my PC (windows Vista latest, 32 Bit).
I plug in the USB cable and it wont show a usb connected in the notification bar, however the notification light turns green.
When i try to connect my device to PC Companion it wont register the phone or locate its there.
I even tried to update the phone using SEUS but it wouldnt recognise it whilst in the "hold back" menu.
I have already tried these but they havent solved the problem;
-uninstall SEUS and PC Companion
-Reinstall SEUS and PC Companion
-change USB ports
-Change USB cable
-Checked and Unchecked USB Debugging
-change computer (still no help)
-I cant find anything in device manager
The problem seemed to have arisen when i reflashed the phone, using SEUS Repair, because i had forgotten the patern lock.
I really want to flash Official 2.1 or the AOSP rom!!!
Any solutions?
Thanks in Advance
EDIT: Everything else works fine in the phone
Click to expand...
Click to collapse
sorry for late help (try at least...)
try to uninstall PCCompanion, SEUS and do a clean fatory from menu on your phone then try to install all over again and see if it worked
rendeiro2005 said:
sorry for late help (try at least...)
try to uninstall PCCompanion, SEUS and do a clean fatory from menu on your phone then try to install all over again and see if it worked
Click to expand...
Click to collapse
Ok i will try it later today, if not then tomorrow.
Because i have backed up my data using the backup and restore feature, will i be able to fully restore it after its wiped?
blazr said:
Ok i will try it later today, if not then tomorrow.
Because i have backed up my data using the backup and restore feature, will i be able to fully restore it after its wiped?
Click to expand...
Click to collapse
Ted. That's exactly what it's duplas to do
Sent from my X10i using XDA App

[Q] Connection Error with Kies_2.0.3.11082_152_2

Hi guys! A new problem has started today with the latest version of Kies (Kies_2.0.3.11082_152_2). It fails to connect with the phone and shows the error, "cannot start service on this device. Pls disconnect and reconnect the device". What does this mean? Have tried everything. From re-installing Kies to re-installing device drivers using the Connection Error Resolution thing in the Tools menu of Kies. It was connecting fine till yesterday.
My laptop has Windows 7 Home Premium which is fully updated. And my phone is CF Rooted KF3 with Stock Kernel. Does anyone know what's wrong?
Windows is not starting the service Kies .
Go to your Windows services manager and check .
jje
JJEgan said:
Windows is not starting the service Kies .
Go to your Windows services manager and check .
jje
Click to expand...
Click to collapse
Hi JJ, I opened "Services" in windows, and in the list of Services, there is no service with the name KIES or Samsung Kies. Can you pls give a detailed answer. Thanks in advance.
Point to be noted is that this new version of Kies was working fine till yesterday, only from today it is not connecting the phone. When I un-install and re-install Kies, it connects properly and detects the phone (when connected via USB cable) just ONCE. After that whenever I try to connect the phone Kies is giving the error message. Also note, that I am able to view the contents of the phone normally via Windows.
Does anyone have the answer to this problem??? This problem of Kies not recognizing the phone when connected is being faced by many people. Has Kies stopped recognizing rooted phones???
My newly purchase from carrier also can't connect to pc. (xp )fail to find any driver when connect, namely those cdc serial and android mtp

PC Companion not working

Hi guys,
I bought this phone and just cannot get my PC companion working!
I updated the phone to newer software and my PC comapnion doesn't let me any other option...
I don't see those sync icons etc... nothing, just that my phone is up to date and blank screen...
What should I do?? How to get it work!
I tried everything!!
try doing this ... http://dl-www.sonyericsson.com/cws/download/1/110/61/1315209439/Update_Service_Setup-2.11.9.6.exe

[Q] Problem when connecting to PC

Xperia S is certainly one of the best phones i have had. Nevertheless nothing is perfect as i have currently quite a big problem with it.
When i try to connect to PC through USB PC Companion do not recognize the phone and suggests rebooting the phone, which does not help.
When i try to connect through Wi-Fi it also does not work - after several tries - uninstalling and installing my PC as a trusted device it connected a few days ago, but now the connection does not work at all.
What is more - after any attempt to connect through USB i noticed that several apps which i moved to SD have been corrupted - only installing them again from Google Play helps.
Anyone had a similar problem, or know how to deal with it?
My FW is 6.0.A.3.73
My PC Companion ver is 2.10.053
Thierf said:
Xperia S is certainly one of the best phones i have had. Nevertheless nothing is perfect as i have currently quite a big problem with it.
When i try to connect to PC through USB PC Companion do not recognize the phone and suggests rebooting the phone, which does not help.
When i try to connect through Wi-Fi it also does not work - after several tries - uninstalling and installing my PC as a trusted device it connected a few days ago, but now the connection does not work at all.
What is more - after any attempt to connect through USB i noticed that several apps which i moved to SD have been corrupted - only installing them again from Google Play helps.
Anyone had a similar problem, or know how to deal with it?
My FW is 6.0.A.3.73
My PC Companion ver is 2.10.053
Click to expand...
Click to collapse
Hi,
Check if you have enabled scanners and camera. If so then disable them and then connect the phone PC companion will recognize it. It worked for me. Let me know if it not works.

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