[Q] Need help finding a ROM.... - Droid Eris Q&A, Help & Troubleshooting

First, I have an Incredible and have done all the goodies to it, but my wife has an Eris and Im gonna need some help getting it right.
I month or so ago I rooted my wife's Eris and installed xtrSense on it because it looked closest to stock (with Sense). A couple weeks later htc mail kept force closing, over and over. Then some days it would go an entire day and not have service, while mine would when they are sitting next to each other. (by no service I mean the phone part of the smartphone did not function).
The biggest problem I am going to have in finding a ROM for this thing is she LOVES the HTC calendar widget and the HTC mail widgets. She has 2 work emails and a personal email, all of which have their own HTC mail widget.
Is there a vanilla ROM that has a widget that is similar to the HTC Mail widget?
I have been leaning towards KaosFroyo but the problem being the mail widget. I LOVE that Gingerbread theme by SicNside though!
Sorry for the long winded post!

Honestly, Ryan - instead of switching it up on her, re-download xtrSENSE, wipe, and flash it. This time, flash it TWICE just to make sure. Reboot, let it go, and then set it up with all her ****.
Once that's done, go to this thread and download the newest ERIS radio available:
http://forum.xda-developers.com/showthread.php?t=650121
Download it to the phone, rename it to "update.zip" and put it in the root, reboot to recovery, flash it, reboot, let it install, reboot, and wait for your phone to start up.
Give it a little bit - and you should be good to go.
Long answer short: no (not that I've seen), the HTC widgets are pretty darn exclusive.

elitenls said:
Honestly, Ryan - instead of switching it up on her, re-download xtrSENSE, wipe, and flash it. This time, flash it TWICE just to make sure. Reboot, let it go, and then set it up with all her ****.
Once that's done, go to this thread and download the newest ERIS radio available:
http://forum.xda-developers.com/showthread.php?t=650121
Download it to the phone, rename it to "update.zip" and put it in the root, reboot to recovery, flash it, reboot, let it install, reboot, and wait for your phone to start up.
Give it a little bit - and you should be good to go.
Long answer short: no (not that I've seen), the HTC widgets are pretty darn exclusive.
Click to expand...
Click to collapse
Thanks very much for the reply. One question though, why install it twice?

Flash it twice just to be sure. It gets rid of any stray files from the old stuff
Sent from my FroyoEris using XDA App

RyanTX said:
Thanks very much for the reply. One question though, why install it twice?
Click to expand...
Click to collapse
Only needed if the phone suffers from OCD: Obsessive-Compulsive Disorder.
Complete and utter BS voodo - computers are deterministic. Sort of like saying you will do a better job at work today if you drive there three or four times "just to make sure".
The suggestion the first responder provided is no different than if you simply performed a "wipe data/factory reset" in Amon_RA.
What you really ought to try is clearing the data store for a few selected apps (Settings -> Applications -> Manage applications), rather than nuking all the user data and settings and starting all over. You might even consider making a backup so you can make several attempts at it if something doesn't work out as you expect.

Thanks for the replies.
I always nandroid before doing a ROM, especially on her phone. I just dont get why all of a sudden she had an "x" over the signal bars on her phone for an entire day, then all of a sudden it started working again. Also the htc mail force closing literally every 10 seconds.
Is there a way to backup all of her home screens, then wipe, then install xtrSense again? It takes forever to re-set up all of her screens since they are all full.

RyanTX said:
Thanks for the replies.
I always nandroid before doing a ROM, especially on her phone. I just dont get why all of a sudden she had an "x" over the signal bars on her phone for an entire day, then all of a sudden it started working again. Also the htc mail force closing literally every 10 seconds.
Is there a way to backup all of her home screens, then wipe, then install xtrSense again? It takes forever to re-set up all of her screens since they are all full.
Click to expand...
Click to collapse
I'll admit that the signal issue is a little strange (but you didn't mention whether it comes right back after rebooting, or whether you checked to see if airplane mode had been toggled on accidentally).
Have you tried clearing the application data and cache for the HTC Mail App to see if that changes anything?
The HTC version of Sense had a thing called "Themes" that you could create - but it didn't save them to the SD card, so if you did a factory reset (or a wipe), you would lose all your themes. Kind of stupid, really; but then again, making those settings survive a ROM replacement (or factory reset) wasn't part of HTC's requirements.
I think you are kind of stuck, unless xtrSense uses a 3rd-party launcher. (For instance, ADW and Launcher Pro have means to backup your home screens) Apps, emails, contacts, bookmarks, and SMS/MMS messages can all be backed up using 3rd-Party (market) apps for those purposes, but I will agree with you - restoring a Sense ROM takes some time.

bftb0 said:
I'll admit that the signal issue is a little strange (but you didn't mention whether it comes right back after rebooting, or whether you checked to see if airplane mode had been toggled on accidentally).
Have you tried clearing the application data and cache for the HTC Mail App to see if that changes anything?
The HTC version of Sense had a thing called "Themes" that you could create - but it didn't save them to the SD card, so if you did a factory reset (or a wipe), you would lose all your themes. Kind of stupid, really; but then again, making those settings survive a ROM replacement (or factory reset) wasn't part of HTC's requirements.
I think you are kind of stuck, unless xtrSense uses a 3rd-party launcher. (For instance, ADW and Launcher Pro have means to backup your home screens) Apps, emails, contacts, bookmarks, and SMS/MMS messages can all be backed up using 3rd-Party (market) apps for those purposes, but I will agree with you - restoring a Sense ROM takes some time.
Click to expand...
Click to collapse
This should really be a reply to RyanTX, but I was lazy.
My Backup Root (free on the market - make sure and look for ROOT version, not My Backup Pro which costs $) will backup your home screens.
The only problem with any program that backs up your home screens, including Launcher Pro or ADW (at least it used to be - let me know if anything's changed) is that due to restrictions made by Google, they will NOT restore widgets, only everything else, which pretty much defeats the usefullness of the ability IMHO.

roirraW "edor" ehT said:
This should really be a reply to RyanTX, but I was lazy.
My Backup Root (free on the market - make sure and look for ROOT version, not My Backup Pro which costs $) will backup your home screens.
The only problem with any program that backs up your home screens, including Launcher Pro or ADW (at least it used to be - let me know if anything's changed) is that due to restrictions made by Google, they will NOT restore widgets, only everything else, which pretty much defeats the usefullness of the ability IMHO.
Click to expand...
Click to collapse
Even the "built in" ADW backup/restore method won't handle widgets, so maybe it is an Google API thing, I don't know. OTOH, I have 7 home pages with only 4 widgets in use, so I find that backup/restore darned handy - even if I have to fix up a few widgets manually, it still saves me plenty of time. You're right, it would be great if it worked perfectly - but a little bit (or a lot in my case) is better than nothing at all.

bftb0 said:
Even the "built in" ADW backup/restore method won't handle widgets, so maybe it is an Google API thing, I don't know. OTOH, I have 7 home pages with only 4 widgets in use, so I find that backup/restore darned handy - even if I have to fix up a few widgets manually, it still saves me plenty of time. You're right, it would be great if it worked perfectly - but a little bit (or a lot in my case) is better than nothing at all.
Click to expand...
Click to collapse
True. I guess as long as someone isn't like I used to be; I used to have 20+ widgets over several home screens. Now I like to keep things simple, I only have six things, and only on one screen, although five of the six are widgets.

Related

[GSB] Problems/Question

I recently upgraded to GSB v2.1 from my previously non-rooted bog standard Eris and am amazed by what I had been missing out for. I'm still pretty much a complete newbie to the whole custom ROM thing though, and have a few questions that may be quite stupid.
1) I'm getting force close crashes w/ the Facebook app. It'll load for a second and I'll see my news page, then force close comes up. Do I just need to reinstall or ... ? Edit: Facebook seems to be loading now, without force close issues. The problem was very repeatable (every time I tried to open the app!) last night, but seems gone today. Ah well, good riddance!
2) While trying to play a vid from Youtube, the sound is working flawlessly but the video doesn't seem to be advancing. I can move forward manually but all I get are still pictures from the video. This is using the browser that came with GSB; I haven't yet tried to get any other apps.
3) My wife's phone seriously needs this too, but she's leery of wiping her phone of apps. What's the best way to backup apps from a non-rooted Eris?
Thanks in advance for any answers you guys can provide!
Download titanium backup for the apps I'm new at this too I'm unsure about your problems with Facebook and YouTube did you wipe the dalvik cache?
Sent from my Ginger Tazz using Tapatalk
I did wipe the cache, although like I said, I haven't put any apps on here yet, so no harm in just wiping it all again and reflashing the rom to make sure it works. Thanks for the titanium backup tip!
No problem gsb is a great rom these Eris devs do awesome work I use gsb 2.0 no problems I'm trying Ginger tazz now I think battery life may be a little better but both are excellent. You should totally hook your wife's phone up too
Sent from my Ginger Tazz using Tapatalk
caliberx said:
I recently upgraded to GSB v2.1 from my previously non-rooted bog standard Eris and am amazed by what I had been missing out for. I'm still pretty much a complete newbie to the whole custom ROM thing though, and have a few questions that may be quite stupid.
1) I'm getting force close crashes w/ the Facebook app. It'll load for a second and I'll see my news page, then force close comes up. Do I just need to reinstall or ... ? Edit: Facebook seems to be loading now, without force close issues. The problem was very repeatable (every time I tried to open the app!) last night, but seems gone today. Ah well, good riddance!
2) While trying to play a vid from Youtube, the sound is working flawlessly but the video doesn't seem to be advancing. I can move forward manually but all I get are still pictures from the video. This is using the browser that came with GSB; I haven't yet tried to get any other apps.
3) My wife's phone seriously needs this too, but she's leery of wiping her phone of apps. What's the best way to backup apps from a non-rooted Eris?
Thanks in advance for any answers you guys can provide!
Click to expand...
Click to collapse
I think the Youtube thing is a known issue, and I'm guessing that it's just because Cyanogen Mod 7 isn't completely done yet, so maybe it'll be worked out over time.
caliberx said:
I did wipe the cache, although like I said, I haven't put any apps on here yet, so no harm in just wiping it all again and reflashing the rom to make sure it works. Thanks for the titanium backup tip!
Click to expand...
Click to collapse
Just to let you know, you can wipe the Dalvik cache any time you want to, even after loading apps. It'll just longer to rebuild it when you reboot, but it can help solve issues sometimes.
Welcome to rooting!
That's great to hear! Well, it's not great that youtube doesn't work 100%, but at least it's not some weird problem particular to me. Lol.
I have to say, I really really have grown to like this ROM very fast. My wife is clamoring for it even knowing she's gonna lose all her apps. Any tips on how I set my contacts to import Facebook profile pics now? I did it before, but have no clue where that was or where it may have moved to now.
caliberx said:
That's great to hear! Well, it's not great that youtube doesn't work 100%, but at least it's not some weird problem particular to me. Lol.
I have to say, I really really have grown to like this ROM very fast. My wife is clamoring for it even knowing she's gonna lose all her apps. Any tips on how I set my contacts to import Facebook profile pics now? I did it before, but have no clue where that was or where it may have moved to now.
Click to expand...
Click to collapse
best option i found for backing up my wife's apps before flashing from stock was to use "universal androot" to root (it is a software root so there is no rebooting or flashing or really any risk of loosing aps). then you can install titanium backup. it will even backup protected files since you have root. when titanium backup loads, hit menu->batch and pick the backup all new apps and newer versions. after flashing, load titanium backup, menu-> batch and pick restore all missing apps (i restored them with data, but many people have had to install the app only and then put back in the other info). FYI i rooted several (5) phones this way. if you install rom manager from the market and install a recovery (clockwork or amon's) from the rom manager, you can turn phone off, then hold vol down and power on to boot to recovery. from there you can wipe and flash. it is the easiest way to root and flash a new rom imho.
sorry figured i should answer your post i quoted. lol. if under menu-> accounts and sync->add account->facebook. input your info and select sync all or sync current contacts. it should pull in the information. if you have different names for people in your contacts and your facebook (ex "wife" in your contacts and "jane" on facebook) you can "sync all contacts" and manually link them. contacts->long press on contact->edit contact->menu->join. this should link you contacts with their facebook info. the facebook pics will sync it just takes a good bit of time sometimes.

app disappeared from my system??

This is weird. I am running the Ineffabilis ROM with the 1.3 dsb SmartAss v2 kernel. I was running Ziggy but it froze up/rebooted at least once a day regardless of settings.
This is an absolutely killer setup, it looks awesome & is rocket fast with no freezeups/reboots whatever.
I had installed CPUMaster PRO & use it for speed/governor settings etc.
Last night, I decided to try undervolting slightly to see if it made any difference whatever in the already pretty good battery life. I went through it & set every clock speed at -50 for voltage. I also added a 1x1 home screen widget to constantly read out what speed it was currently running at.
It was plugged in/charging all night, & when I turned the phone on this morning the widget was gone (there was a blank spot on what had been a screen full of shortcuts etc.
I'm like WTF, but no big deal I will just recreate the widget. When I go to do that, I cannot find the app anywhere. It was completely gone from my phone & I had to DL & install it all over again......
I have occasionally had the Android bug where a photo taken to the card disappears (that has happened to me with three different phones & at least three different cards) but never had an installed app disappear before.
Has anybody else seen this particular problem/feature/error etc........ ???
~John
I just read a post about disappearing app in the last hour but when they went to reinstall it said they already had the app. Sounds like yours was actually gone?
Here it is:
http://forum.xda-developers.com/showthread.php?t=1436195
John
feralicious said:
Sounds like yours was actually gone
Click to expand...
Click to collapse
I'm not 100% sure now, but I THINK it reinstalled it totally from scratch.
I use AppMonster as it automatically makes/saves a backup APK of every app I install to my card. Then, I don't have to find/DL an app in the future. I just go to the BU folder & click on that apps APK & I'm good to go again.....
~John
I'm going to try that app out. Can you selectively restore apps or do you have to do them all?
While I'm on stock I'm trying a bunch of apps out and once I root and get a fresh ROM installed I'm not going to want to put all of the apps back.
feralicious said:
I'm going to try that app out. Can you selectively restore apps or do you have to do them all?
.
Click to expand...
Click to collapse
Yes, you can selectively reinstall anything you want. It is an awesome app, I much prefer this to doing a batch reinstall with TIBU.
In the preferences, select "plain style backup" & set it to automatically BU any new app you install. That tells it to copy the APK from any app you install to a folder of your choosing.
Then, after a ROM flash you just go to the folder & selectively click on whatever apps you want to install. I have used the app for a couple years & it's awesome.
~John
can vouch for app monster pro. Great way to back up. Some apps can't be restored (they will be marked protected), but most can and it will keep old versions as well so if an update is crap you can revert.

Laggy response?

I've had my Photon since last October, and have been thoroughly enjoying my phone. I keep my phone locked (for the 4g) but rooted so I have more flexibility. I have been noticing a slowdown in overall effectiveness when using apps on the phone, such as hitting the button in gmail to change accounts, and the button lights up for a few seconds then finally prompts me for the new account. Have had persistent issues with my cardock and bluetooth
Also have consistently been having issues where a program thrown into the background is immediately killed.
I've messed around with the Overcharge script in the past (maybe that did something), I've used motomizer, Loki's de-blur script. I've also added the modified app widget picker and removed a few Blur items.
I decided to sbf to 198_7 and start over from scratch, I've only installed a few new programs (google Reader, TB, Rom toolbox, Solid file Explorer, ES File explorer) and uninstalled the Sprint apps that are easy to remove (Nascar, Telenav, etc). My BT headset works while the phone is in the cardock now (yay) but I am still having the slow / laggy response in the UI.
A good example of the lag is when I unlock the phone. Remember, at this point I am near total stock, only with root. When I slide to unlock from the screen, there is a noticable delay before I get the homescreen. I watched one of qbking77's videos about restoring via SBF last night and on his demo, when he would unlock his photon it would "immediately" show the homescreen.
TLDR: Is it possible to have a problem re: performance separate from the image on the phone, something in the hardware. Totally subjective but something doesn't seem right and I've reset it as much as I can.
One of the big issues is we don't have a really good wiping mechanism so even if you and and factory reset stuff can still hang around.
Sent from my mopho
So a factory reset followed by an SBF isn't completely clean? Well, that blows.
yes I have files from Feb and I've gone from cm7 to cm9 to stock and back again wiping every time. I want to try that wipe all zip.
Sent from my mopho
When you say you have files left, are you refering to files left in the / or on your sd card? I assume the former, but I want to make sure I am clear in my understanding.
cornelious2 said:
yes I have files from Feb and I've gone from cm7 to cm9 to stock and back again wiping every time. I want to try that wipe all zip.
Click to expand...
Click to collapse
The wipe all zip should do nothing more than can be done in recovery. Just packaged so the process is faster.
I'm not entirely sure about the Photon CWM recovery versions but they have been known to not wipe properly so the process should be done numerous times. Maybe using recovery and then the wipe all zip.
Always a good idea after flashing a few roms to go in and format all sd storage as well. A lot of android apps do not uninstall completely which drives me nuts. I suppose a cluttered directory structure could create some slowdown as well (although probably not noticable).
I have to say I wish my Photon was as speedy as the IPhone when zooming around the interface. I like to run a decent amount of widgets and those really start to slow things down depending on the launcher used.
frozndevl said:
When you say you have files left, are you refering to files left in the / or on your sd card? I assume the former, but I want to make sure I am clear in my understanding.
Click to expand...
Click to collapse
on / an example would be build.prop.bak on /system
Sent from my mopho
hi
it seems to be not a software problem. I've thought too that it is software, tried 'process killers' without any result, flashed stock 2.3.4, hybrid cm7 2.3.5, now i'm on jokersax's cm9 beta 0.6.1 - my problem is the same - touchscreen becomes very laggy without any reason, it 'wakes' only after pressing power button one to few times.
Here seems to be the same problem http://forum.xda-developers.com/showthread.php?t=1265289
one more http://androidforums.com/motorola-photon-4g/440009-takes-multiple-taps-screen-select-something.html
i've shot a video of this lag http://youtu.be/KWDT1KTG-f8

[Q] serious lag all of a sudden

i have been really really happy with this phone ... until recently. stock ROM. not rooted. over the past couple weeks i've been having problems where the phone dialer doesn't find a name i type in. says "unknown recipient". then i have to click the people icon and manually find the person ... the contact list take FOREVER to launch. once i do this, it works from then on for some period of time. also when i go to read a text it says loading for a LONG time. seems like the android native apps (contacts, messaging, etc ...) is having some problems. not sure, but all this seems to be happening since installing the last OTA update.
A restart of the phone fixes the problem but only for a short period of time. any help would be appreciated.
Wipe phone completely. Start over. Should fix your errors
Sent from my ADR6425LVW using xda premium
Root it. Trust me and everyone else in this community.
Root it..
Sent from my EVO using Tapatalk 2
thanks for both replies ... i was afraid of getting each of those responses. it takes me hours to wipe and reset everything up. my last phone was the photon which i had rooted but i really don't want to keep trying to keep up with the OTAs. dang ... guess i have to do something
I'm rooted running meanrom4.4 the built in ota updater makes things really easy if you don't want to have to keep up with the new rom versions. You just download right on your phone like you would... An ota
Sent from my AT100 using xda app-developers app
wolfeyes30 said:
Root it. Trust me and everyone else in this community.
Root it..
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
One of us...one of us....one of us
The phones performance between stock and rooted MeanRom 4.4 is like night and day. HTC should be embarrassed for the way the phone runs in stock condition, it really boggles the mind given its hardware.
Anything that doesn't work with Meanrom?
Sent from my EVO using Tapatalk 2
notch8 said:
thanks for both replies ... i was afraid of getting each of those responses. it takes me hours to wipe and reset everything up. my last phone was the photon which i had rooted but i really don't want to keep trying to keep up with the OTAs. dang ... guess i have to do something
Click to expand...
Click to collapse
Its really not too long of a process with the right tools. Backup apps like Titanium Backup, My Root Backup or this newer one im been using, App2zip. I use to be like you. Spent why too long setting things back up. Now i use App2zip for my user apps and flash right after i flash a new rom. Upon bootup, all my apps are there. Not recommend to do with System apps..hint hint.
I bought the Galaxy S3 two months after the EVO. EVO was driving me nuts. I kept the EVO anyway. Can never have too many devices, right?
Running Mean 4.4 rom now and its like night and day from the first two months with the EVO. New advancements from Zep with multitasking and all the incredible work from all the devs in the community, im enjoying the EVO now.
S3 for sale... Just kidding.
This latest update fixed google wallet but looks to have made all of the google apps buggy in the process. Hopefully they'll push an update to fix it soon, but in the meantime rebooting the phone when it acts up will help temporarily.
xHausx said:
This latest update fixed google wallet but looks to have made all of the google apps buggy in the process. Hopefully they'll push an update to fix it soon, but in the meantime rebooting the phone when it acts up will help temporarily.
Click to expand...
Click to collapse
Yet another reason to leave well enough alone lol
+1 for mean rom, I don't think I could go back. Part of the reason I like it besides the obvious fact that the phone runs way better the ota updater is fantastic this is the first rom I have used that has had it and probably won't go back to a rom without it. I actually have an update downloading in the background now. You deffinty should hard reset and since you have to do that anyway might as well root.
Sent from my EVO using xda premium
I was about to start a thread for the exact same problem! I too have been hesitant to root my phone out of simple laziness... Maybe I'll shoot an email to HTC and see what they say. Definitely related to the latest OTA though.
Sent from my EVO using xda app-developers app
I have had the same issue since the last OTA update, and have tried a few things with limited success. I've tried removing all contacts, and resynching, backing up and clearing the data from the messaging app, soft and hard resets.
Of everything, the soft reset seems to have cut down how often I get this bug. Interestingly, my brothers phone has about the same frequency of the issue, but neither of my parents phones have the problem.
So HTC responded and said to try rebooting into "Safe Mode" and if that doesn't work to perform a factory reset. Here's the email:
If you have backed up your information and cleared the data from Phone, Messages, Contact Storage, and Dialer Storage, but you still have this issue, I would then recommend that you test your Evo 4G LTE in safe mode. This will disable third party apps and processes from launching when the phone is powered on. You will still be able to make and receive calls, text messages, email, and use the internet.
To put your Evo 4G LTE into Safe Mode, use the following steps. Be patient with these steps, you may not get it into Safe Mode on the first attempt.
Go into settings>power and uncheck Fastboot, then power off your phone.
With the phone powered off, press the Power key on your device.
When you see the first load screen, press & hold Volume Down key until OS loads.
"Safe Mode" text will appear on the lower left of screen to advise that you are in safe mode,to get out of safe mode just restart the phone.
If you can access these apps fine in safe mode, this would indicate some kind of conflict or interference from a third party application. You would need to rule them out by uninstalling the apps until you find that the phone is working normally again.
If the issue persists in safe mode, I would then recommend that you back up your data and perform a factory reset. If you would like assistance with backing up your data, please let me know and I will walk you through this process. The reset will restore the phone to a "like new" state. All personal data such as emails, text messages, internet bookmarks, photos, videos, music, documents, settings, call history, market apps, and any contacts and calendar entries that have not been backed up to a PC or server will be erased. Data on the SD card is not affected by the reset.
To reset your Evo 4G LTE, use the following method :
***If you use Google Wallet, please perform these steps before you perform the reset***
-Open Google Wallet application
-Tap on Menu
-Tap on Settings
-Tap on Reset Google Wallet
1. With the device turned off, press and hold the Volume Down button. While continuing to hold this, press and release the Power Button.
2. When the factory reset menu appears, then release the Volume Down button.
3. Use the Volume Down button again to highlight FACTORY RESET, and then press the Power Button to select it.
I hope that these steps help you to gain access to these apps properly again, Stephen, and I hope you have a great day!
Click to expand...
Click to collapse
Im going to have to disagree with people and say, being stock along with all the updates have really improved my experience with sense 4. I've owned this phone since launch and really hated its performance. I eventually sold it and got a GS3 for 2 months and now I eventually want Galaxy Note 2. Anyways I sold the GS3 in a attempt to raise money for the note 2 but came across a great deal on a stock white Evo, which i now own. Let me tell you. This baby is silky smooth in stock form, much better than anything I've been flashing.
Sent from my EVO using xda premium
here's what HTC told me to do ... it may have made some improvement ... time will tell.
~~~~~~~~~~~~~
It's definitely no fun when your phone stops working as expected, and I'll be glad to help you get your phone back in working order! To best assist you I'll need to know what phone you have, but from your description it appears you have an Android powered phone. With this is mind I believe that we should try wiping the phone's cache partition. For your convenience I've attached a document that details how to perform the wipe. This does not delete any critical data from your phone like contacts, so you don't have to worry about losing any data. If this does not correct the concern please let me know, and also include the serial number for your phone so we can research the situation more deeply. Thank you for being a member of the HTC community, and I hope you have a wonderful afternoon!
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Joseph
HTC
It appears that clearing caches/app data doesn't help with the problem, but rebooting into safe mode (press and hold vol down during the splash screen) does fix it. I believe this means that there is a 3rd party app causing the problem. Now to start uninstalling apps till the problem fixes itself. Ugh. Considering the problem doesn't occur half the time this will be a difficult process... Anybody have any suggestions on how to quickly figure out which app is causing this aside from uninstalling them one by one?
Check for cpu hogs
It sounds like u may have a cpu hog or a poorly written app. U might be able to tell what it is by checking your battery usage. Setting ngs/battery/battery usage
Biggest usage should be screen and android system ect.
If not, there may be a some apps to check that for u.
but if it comes to it, after the factory reset, start with the necessary apps, stock plus Google apps. After that do ur widgets, wait a few hours, add a few more, and wait.
This way u can limit new processes and boil it down to a few.
Good luck
Interested to see what app you are using that's causing issues. Good luck as well.

[Q] Rezound Gone Flaky

My wife's Rezound has gotten really flaky the last couple of weeks. People will call and the phone won't ring. Some apps will work only on occasion. The system date/time will go haywire (yesterday it was reporting a year of 1992). The camera stopped saving pictures two days ago. Today, the camera app will start, with a black screen, then immediately shut down.
Phone is bone stock. Has never been rooted. What looks really odd is that every app that I looked at this morning shows zero cache. Can't see anything untoward in the list of running apps.
And something on it is eating the battery like nobody's business. She put a hi-capacity battery in it a couple of months ago and things were happy until this flakiness started. Now she has to put it on the charger a couple of times a day.
Anyone have any ideas why the phone would start acting this way?
Ed Zachary said:
My wife's Rezound has gotten really flaky the last couple of weeks. People will call and the phone won't ring. Some apps will work only on occasion. The system date/time will go haywire (yesterday it was reporting a year of 1992). The camera stopped saving pictures two days ago. Today, the camera app will start, with a black screen, then immediately shut down.
Phone is bone stock. Has never been rooted. What looks really odd is that every app that I looked at this morning shows zero cache. Can't see anything untoward in the list of running apps.
And something on it is eating the battery like nobody's business. She put a hi-capacity battery in it a couple of months ago and things were happy until this flakiness started. Now she has to put it on the charger a couple of times a day.
Anyone have any ideas why the phone would start acting this way?
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Click to collapse
Did you use an HTC branded battery and back cover? There are lots of reported issues with non-HTC batteries, this could be the issues with time (battery cover is the antenna, loss of signal perhaps)
Also, when is the last time you did a factory reset? It might be time...
acejavelin said:
Did you use an HTC branded battery and back cover? There are lots of reported issues with non-HTC batteries, this could be the issues with time (battery cover is the antenna, loss of signal perhaps)
Also, when is the last time you did a factory reset? It might be time...
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Click to collapse
Yes, HTC-branded battery and cover.
If I could get a "third-party" assurance that a factory reset would not get rid of her data...
(As if...)
She doesn't want to lose anything. Reset blows away apps and settings, so that will likely be a no-go.
Ed Zachary said:
Yes, HTC-branded battery and cover.
If I could get a "third-party" assurance that a factory reset would not get rid of her data...
(As if...)
She doesn't want to lose anything. Reset blows away apps and settings, so that will likely be a no-go.
Click to expand...
Click to collapse
Exactly, it will wipe everything... this should be done periodically in smart phones to clear out "junk" that accumulates over time. I wrote a guide a while back on how to do this with the least amount of disruption, I'll see if I can find it again and link it.
On another note, have you tried just booting into stock recovery and clearing cache?
acejavelin said:
Exactly, it will wipe everything... this should be done periodically in smart phones to clear out "junk" that accumulates over time. I wrote a guide a while back on how to do this with the least amount of disruption, I'll see if I can find it again and link it.
On another note, have you tried just booting into stock recovery and clearing cache?
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Click to collapse
No. Haven't tried that. I'll give it a go before doing the wash & wax.
I have a feeling it has something to do with all the stuff on the phone. She has tons of pics of the grandson (at least two a day) that have been accumulating.
We're going to offload them (ALL?) to an external drive this evening. Maybe that and a clear cache will take care of things.
A link to your guide would be appreciated as well...
Thanks
Ed Zachary said:
No. Haven't tried that. I'll give it a go before doing the wash & wax.
I have a feeling it has something to do with all the stuff on the phone. She has tons of pics of the grandson (at least two a day) that have been accumulating.
We're going to offload them (ALL?) to an external drive this evening. Maybe that and a clear cache will take care of things.
A link to your guide would be appreciated as well...
Thanks
Click to expand...
Click to collapse
I can't find the guide... it is buried in my hundreds and thousands of posts across half-dozen forums somewhere.
EDIT: FOUND IT!!! Hear ya go... It's a little outdated but it's close, make sure you have your Google account password
I am going to assume you are NOT rooted...
1. (Optional) Use a utility like MyBackup Pro to backup all data (this is a safeguard, do NOT restore from this unless absolutely necessary)
2. Go into Message app and press MENU and select Back up SMS, then save all messages to a file (note the filename)
3. Plug the USB into a PC, go into Storage mode, and copy everything from both drives that appear in Windows to a spare directory.
4. Backup contacts, if you are using any "Phone" contacts, use VZW Backup, if they are all Goggle contacts you can skip this step. (Facebook and Exchange contacts are held on the server, no need to backup)
-- Note in newer Rezound ICS firmwares, the People app has the ability to Move contacts, you can Move all Phone contacts to Google, this is preferred if your software supports it
5. Take screen shots of all home screens, and the application launcher screens
6. Make sure you have all usernames, password, WiFi codes, etc., for all accounts and WiFi networks you have in the device
7. Go into Settings-Apps-All and note which apps you have disabled
Once you have everything you think you need, do a Factory Reset via the menus, then once it completes and you are back at the setup screen, power off, remove and reinstall the battery, and power up holding VOL DOWN+POWER to go into HBOOT, then perform the Factory Reset from there as well. The phone will reboot to the setup screen, go through that.
Google contacts should restore automatically, or use VZW Backup to restore contacts, then once all contacts are back you can restore the Message backup (might have to copy the backup file back to it's original location). If you want to disable apps, best to do them at this step. Setup you local WiFi and any additional accounts if you need to. Then start Play Store twice, pausing about a minute or two between, on the second start load all updates. Now go to Google and the Play Store your computer and select "My Android Apps", and click on the "Verizon HTC ADR6425LVW" icon, from that point you can see the apps you have for that device and other apps in your library, select Install for the ones you want and they will be pushed out to the phone and install. Once that is all done run each app at least once to finish it's setup (this is important, some apps will hold the WakeLock until their setup is complete, draining the battery quickly if you don't finish the setup). Now just change home screens and such as needed and tweak.
With a little practice, this entire procedure can be done in under 30 minutes, depending on your connection speed, number of apps to install, and amount of tweaking needed.
If you are doing anything "weird", like POP3 mail accounts, you might have to back those up separately if they are not stored on the server.
Click to expand...
Click to collapse
Note that if you have backup/restore turned on for settings to Google account, many settings and most apps will automatically restore.
For photos, I'd recommend turning on Google+ photo upload or taking advantage of Dropbox's photo upload feature built into their app. You can toggle it to upload over data/wifi or just wifi, it gives you the peace of mind that your pics are backed up in the event something happens to your phone.

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