My wife's Rezound has gotten really flaky the last couple of weeks. People will call and the phone won't ring. Some apps will work only on occasion. The system date/time will go haywire (yesterday it was reporting a year of 1992). The camera stopped saving pictures two days ago. Today, the camera app will start, with a black screen, then immediately shut down.
Phone is bone stock. Has never been rooted. What looks really odd is that every app that I looked at this morning shows zero cache. Can't see anything untoward in the list of running apps.
And something on it is eating the battery like nobody's business. She put a hi-capacity battery in it a couple of months ago and things were happy until this flakiness started. Now she has to put it on the charger a couple of times a day.
Anyone have any ideas why the phone would start acting this way?
Ed Zachary said:
My wife's Rezound has gotten really flaky the last couple of weeks. People will call and the phone won't ring. Some apps will work only on occasion. The system date/time will go haywire (yesterday it was reporting a year of 1992). The camera stopped saving pictures two days ago. Today, the camera app will start, with a black screen, then immediately shut down.
Phone is bone stock. Has never been rooted. What looks really odd is that every app that I looked at this morning shows zero cache. Can't see anything untoward in the list of running apps.
And something on it is eating the battery like nobody's business. She put a hi-capacity battery in it a couple of months ago and things were happy until this flakiness started. Now she has to put it on the charger a couple of times a day.
Anyone have any ideas why the phone would start acting this way?
Click to expand...
Click to collapse
Did you use an HTC branded battery and back cover? There are lots of reported issues with non-HTC batteries, this could be the issues with time (battery cover is the antenna, loss of signal perhaps)
Also, when is the last time you did a factory reset? It might be time...
acejavelin said:
Did you use an HTC branded battery and back cover? There are lots of reported issues with non-HTC batteries, this could be the issues with time (battery cover is the antenna, loss of signal perhaps)
Also, when is the last time you did a factory reset? It might be time...
Click to expand...
Click to collapse
Yes, HTC-branded battery and cover.
If I could get a "third-party" assurance that a factory reset would not get rid of her data...
(As if...)
She doesn't want to lose anything. Reset blows away apps and settings, so that will likely be a no-go.
Ed Zachary said:
Yes, HTC-branded battery and cover.
If I could get a "third-party" assurance that a factory reset would not get rid of her data...
(As if...)
She doesn't want to lose anything. Reset blows away apps and settings, so that will likely be a no-go.
Click to expand...
Click to collapse
Exactly, it will wipe everything... this should be done periodically in smart phones to clear out "junk" that accumulates over time. I wrote a guide a while back on how to do this with the least amount of disruption, I'll see if I can find it again and link it.
On another note, have you tried just booting into stock recovery and clearing cache?
acejavelin said:
Exactly, it will wipe everything... this should be done periodically in smart phones to clear out "junk" that accumulates over time. I wrote a guide a while back on how to do this with the least amount of disruption, I'll see if I can find it again and link it.
On another note, have you tried just booting into stock recovery and clearing cache?
Click to expand...
Click to collapse
No. Haven't tried that. I'll give it a go before doing the wash & wax.
I have a feeling it has something to do with all the stuff on the phone. She has tons of pics of the grandson (at least two a day) that have been accumulating.
We're going to offload them (ALL?) to an external drive this evening. Maybe that and a clear cache will take care of things.
A link to your guide would be appreciated as well...
Thanks
Ed Zachary said:
No. Haven't tried that. I'll give it a go before doing the wash & wax.
I have a feeling it has something to do with all the stuff on the phone. She has tons of pics of the grandson (at least two a day) that have been accumulating.
We're going to offload them (ALL?) to an external drive this evening. Maybe that and a clear cache will take care of things.
A link to your guide would be appreciated as well...
Thanks
Click to expand...
Click to collapse
I can't find the guide... it is buried in my hundreds and thousands of posts across half-dozen forums somewhere.
EDIT: FOUND IT!!! Hear ya go... It's a little outdated but it's close, make sure you have your Google account password
I am going to assume you are NOT rooted...
1. (Optional) Use a utility like MyBackup Pro to backup all data (this is a safeguard, do NOT restore from this unless absolutely necessary)
2. Go into Message app and press MENU and select Back up SMS, then save all messages to a file (note the filename)
3. Plug the USB into a PC, go into Storage mode, and copy everything from both drives that appear in Windows to a spare directory.
4. Backup contacts, if you are using any "Phone" contacts, use VZW Backup, if they are all Goggle contacts you can skip this step. (Facebook and Exchange contacts are held on the server, no need to backup)
-- Note in newer Rezound ICS firmwares, the People app has the ability to Move contacts, you can Move all Phone contacts to Google, this is preferred if your software supports it
5. Take screen shots of all home screens, and the application launcher screens
6. Make sure you have all usernames, password, WiFi codes, etc., for all accounts and WiFi networks you have in the device
7. Go into Settings-Apps-All and note which apps you have disabled
Once you have everything you think you need, do a Factory Reset via the menus, then once it completes and you are back at the setup screen, power off, remove and reinstall the battery, and power up holding VOL DOWN+POWER to go into HBOOT, then perform the Factory Reset from there as well. The phone will reboot to the setup screen, go through that.
Google contacts should restore automatically, or use VZW Backup to restore contacts, then once all contacts are back you can restore the Message backup (might have to copy the backup file back to it's original location). If you want to disable apps, best to do them at this step. Setup you local WiFi and any additional accounts if you need to. Then start Play Store twice, pausing about a minute or two between, on the second start load all updates. Now go to Google and the Play Store your computer and select "My Android Apps", and click on the "Verizon HTC ADR6425LVW" icon, from that point you can see the apps you have for that device and other apps in your library, select Install for the ones you want and they will be pushed out to the phone and install. Once that is all done run each app at least once to finish it's setup (this is important, some apps will hold the WakeLock until their setup is complete, draining the battery quickly if you don't finish the setup). Now just change home screens and such as needed and tweak.
With a little practice, this entire procedure can be done in under 30 minutes, depending on your connection speed, number of apps to install, and amount of tweaking needed.
If you are doing anything "weird", like POP3 mail accounts, you might have to back those up separately if they are not stored on the server.
Click to expand...
Click to collapse
Note that if you have backup/restore turned on for settings to Google account, many settings and most apps will automatically restore.
For photos, I'd recommend turning on Google+ photo upload or taking advantage of Dropbox's photo upload feature built into their app. You can toggle it to upload over data/wifi or just wifi, it gives you the peace of mind that your pics are backed up in the event something happens to your phone.
Related
First, I have an Incredible and have done all the goodies to it, but my wife has an Eris and Im gonna need some help getting it right.
I month or so ago I rooted my wife's Eris and installed xtrSense on it because it looked closest to stock (with Sense). A couple weeks later htc mail kept force closing, over and over. Then some days it would go an entire day and not have service, while mine would when they are sitting next to each other. (by no service I mean the phone part of the smartphone did not function).
The biggest problem I am going to have in finding a ROM for this thing is she LOVES the HTC calendar widget and the HTC mail widgets. She has 2 work emails and a personal email, all of which have their own HTC mail widget.
Is there a vanilla ROM that has a widget that is similar to the HTC Mail widget?
I have been leaning towards KaosFroyo but the problem being the mail widget. I LOVE that Gingerbread theme by SicNside though!
Sorry for the long winded post!
Honestly, Ryan - instead of switching it up on her, re-download xtrSENSE, wipe, and flash it. This time, flash it TWICE just to make sure. Reboot, let it go, and then set it up with all her ****.
Once that's done, go to this thread and download the newest ERIS radio available:
http://forum.xda-developers.com/showthread.php?t=650121
Download it to the phone, rename it to "update.zip" and put it in the root, reboot to recovery, flash it, reboot, let it install, reboot, and wait for your phone to start up.
Give it a little bit - and you should be good to go.
Long answer short: no (not that I've seen), the HTC widgets are pretty darn exclusive.
elitenls said:
Honestly, Ryan - instead of switching it up on her, re-download xtrSENSE, wipe, and flash it. This time, flash it TWICE just to make sure. Reboot, let it go, and then set it up with all her ****.
Once that's done, go to this thread and download the newest ERIS radio available:
http://forum.xda-developers.com/showthread.php?t=650121
Download it to the phone, rename it to "update.zip" and put it in the root, reboot to recovery, flash it, reboot, let it install, reboot, and wait for your phone to start up.
Give it a little bit - and you should be good to go.
Long answer short: no (not that I've seen), the HTC widgets are pretty darn exclusive.
Click to expand...
Click to collapse
Thanks very much for the reply. One question though, why install it twice?
Flash it twice just to be sure. It gets rid of any stray files from the old stuff
Sent from my FroyoEris using XDA App
RyanTX said:
Thanks very much for the reply. One question though, why install it twice?
Click to expand...
Click to collapse
Only needed if the phone suffers from OCD: Obsessive-Compulsive Disorder.
Complete and utter BS voodo - computers are deterministic. Sort of like saying you will do a better job at work today if you drive there three or four times "just to make sure".
The suggestion the first responder provided is no different than if you simply performed a "wipe data/factory reset" in Amon_RA.
What you really ought to try is clearing the data store for a few selected apps (Settings -> Applications -> Manage applications), rather than nuking all the user data and settings and starting all over. You might even consider making a backup so you can make several attempts at it if something doesn't work out as you expect.
Thanks for the replies.
I always nandroid before doing a ROM, especially on her phone. I just dont get why all of a sudden she had an "x" over the signal bars on her phone for an entire day, then all of a sudden it started working again. Also the htc mail force closing literally every 10 seconds.
Is there a way to backup all of her home screens, then wipe, then install xtrSense again? It takes forever to re-set up all of her screens since they are all full.
RyanTX said:
Thanks for the replies.
I always nandroid before doing a ROM, especially on her phone. I just dont get why all of a sudden she had an "x" over the signal bars on her phone for an entire day, then all of a sudden it started working again. Also the htc mail force closing literally every 10 seconds.
Is there a way to backup all of her home screens, then wipe, then install xtrSense again? It takes forever to re-set up all of her screens since they are all full.
Click to expand...
Click to collapse
I'll admit that the signal issue is a little strange (but you didn't mention whether it comes right back after rebooting, or whether you checked to see if airplane mode had been toggled on accidentally).
Have you tried clearing the application data and cache for the HTC Mail App to see if that changes anything?
The HTC version of Sense had a thing called "Themes" that you could create - but it didn't save them to the SD card, so if you did a factory reset (or a wipe), you would lose all your themes. Kind of stupid, really; but then again, making those settings survive a ROM replacement (or factory reset) wasn't part of HTC's requirements.
I think you are kind of stuck, unless xtrSense uses a 3rd-party launcher. (For instance, ADW and Launcher Pro have means to backup your home screens) Apps, emails, contacts, bookmarks, and SMS/MMS messages can all be backed up using 3rd-Party (market) apps for those purposes, but I will agree with you - restoring a Sense ROM takes some time.
bftb0 said:
I'll admit that the signal issue is a little strange (but you didn't mention whether it comes right back after rebooting, or whether you checked to see if airplane mode had been toggled on accidentally).
Have you tried clearing the application data and cache for the HTC Mail App to see if that changes anything?
The HTC version of Sense had a thing called "Themes" that you could create - but it didn't save them to the SD card, so if you did a factory reset (or a wipe), you would lose all your themes. Kind of stupid, really; but then again, making those settings survive a ROM replacement (or factory reset) wasn't part of HTC's requirements.
I think you are kind of stuck, unless xtrSense uses a 3rd-party launcher. (For instance, ADW and Launcher Pro have means to backup your home screens) Apps, emails, contacts, bookmarks, and SMS/MMS messages can all be backed up using 3rd-Party (market) apps for those purposes, but I will agree with you - restoring a Sense ROM takes some time.
Click to expand...
Click to collapse
This should really be a reply to RyanTX, but I was lazy.
My Backup Root (free on the market - make sure and look for ROOT version, not My Backup Pro which costs $) will backup your home screens.
The only problem with any program that backs up your home screens, including Launcher Pro or ADW (at least it used to be - let me know if anything's changed) is that due to restrictions made by Google, they will NOT restore widgets, only everything else, which pretty much defeats the usefullness of the ability IMHO.
roirraW "edor" ehT said:
This should really be a reply to RyanTX, but I was lazy.
My Backup Root (free on the market - make sure and look for ROOT version, not My Backup Pro which costs $) will backup your home screens.
The only problem with any program that backs up your home screens, including Launcher Pro or ADW (at least it used to be - let me know if anything's changed) is that due to restrictions made by Google, they will NOT restore widgets, only everything else, which pretty much defeats the usefullness of the ability IMHO.
Click to expand...
Click to collapse
Even the "built in" ADW backup/restore method won't handle widgets, so maybe it is an Google API thing, I don't know. OTOH, I have 7 home pages with only 4 widgets in use, so I find that backup/restore darned handy - even if I have to fix up a few widgets manually, it still saves me plenty of time. You're right, it would be great if it worked perfectly - but a little bit (or a lot in my case) is better than nothing at all.
bftb0 said:
Even the "built in" ADW backup/restore method won't handle widgets, so maybe it is an Google API thing, I don't know. OTOH, I have 7 home pages with only 4 widgets in use, so I find that backup/restore darned handy - even if I have to fix up a few widgets manually, it still saves me plenty of time. You're right, it would be great if it worked perfectly - but a little bit (or a lot in my case) is better than nothing at all.
Click to expand...
Click to collapse
True. I guess as long as someone isn't like I used to be; I used to have 20+ widgets over several home screens. Now I like to keep things simple, I only have six things, and only on one screen, although five of the six are widgets.
Hi everyone. It's been two days since the process com.google.process.gapps has started crashing, "stopping unexpectedly" whenever i use the browser on my tab.
Reading the error report, it seems (not 100% sure about that) this is somehow related to the bookmarks sync with Chrome, but i can't find a way to disable this.
Has anyone exprerienced the same issue? Any known solution? Thanks
Go to settings > accounts and sync, click on your account then uncheck everything, then manually sync everything one by one to see what is causing the error.
Then go to manage apps and clear the cache of all the problem apps and re-sync them once you're done. It might take a few tries but it should take care of that error.
I'll try that as soon as possible, thanks!
browser sync was causing this for me
I believe that bookmarks sync no long works with galaxy tab. Google changed something on their end that should have worked fine(it still works on the xoom, transformer, etc.) but since samsung changed a bunch of stuff for no apparent reason, it is now broken. samsung is so stupid sometimes..
So you're basically suggesting that bookmarks sync should stay off to avoid problems like that?
well I don't really know. I never used bookmark sync in the first place. I'm just going by what is said in this article.
http://www.zdnet.com/blog/perlow/br...gle-or-the-oems/17840?tag=mantle_skin;content
It turns out that at some point Google started making some changes to the backend systems that handle Google’s user account data. There’s nothing wrong with them doing this; it happens all the time. In fact, no other Android 3.1 tablets had any issues at all with the changes, and their bookmark sync continued to work without a blip on the radar.
Not Samsung, however... I did some digging around the internet, and it’s become somewhat well-known amongst Android developers that Samsung actually modifies core source code in the Android operating system that handles communicating with Google’s backend data services.
Click to expand...
Click to collapse
Well, that's a pity. I had just started to think it was a useful tool to keep track of unread web pages between work, home and outside...
Let's hope Samsung somehow fixes that.
PS: disabling bookmarks sync actually stops the process from crashing, I think I've solved (if we could really say so...) the issue. Thanks to all!
Thanks, disabling auto sync for browser has stopped the error. Samsung developers need to fix this - I can't auto sync my gmail
What am I missing here?
Ok be prepared, this post may be rather long winded however I will try my best to prevent that. I have a Tmobile G2x I purchased on launch date. Ive not attempted to Root, change roms, or anything of the sort. (as much as I always wanted to, I always felt that my skills were not good enough to attempt these ideas no matter how easy they may seem. I just did not want to be the cause of screwing up my phone that I paid dearly for)
So I have a friend who claims to be the master (of disaster so it turns out) of rooting androids and such. He stops by my house just to hang out and eventualy convinces me to let him root my phone and install CM7. Within a few minutes the phone was rooted (super1click) and was running CM7 release candidate. (I really dont know what all these things truly are but I drilled him for answers once he jacked up my phone and left me with a half-bricked phone) So he installed Rom manager and convinced me to upgrade to the premium version via marketplace so I did. He was then showing me how easy it was to flash new roms at the touch of a few buttons. He put on some other rom which looked like CM7 but claimed to have extra tweaks. It worked fine. A few minutes later he put on some Faux Rom which gave a boot up screen like my old Nexus One did. (Multicolored X) It seemed to work fine as well. Then he said lets check out the nightly CM7 Rom so he put it on. (however I dont think it ever actually put CM7 back on.-still on Faux?) Thats when things got crazy.
Now I get the com.google.process.gapps force close message all the time. He tried to fix it for 4 hours and finally gave up. Here is what I know he/we tried: After searching the internet for hours we tried everyone elses ideas. Clearing calenders cashes, un syncing, etc. We did about 40 factory resets. We have tried to install my backup (which was from BEFORE he even touched my phone) and upon holding both volume rockers and plugging in USB (no battery installed) and it still does nothing. Windows recognizes device but phone screen stays black. Tried Debug mode while doing this as well. If we hold the volume down button and power the little install bar comes on the screen and it does its thing (whatever that is) and goes right back to the way it was. I keep getting the gapps message all the time. After factory reset I cant even type in my gmail address to start the initial setup of the phone. The force close keeps cutting me off. If I type fast, I can sync the account but I cant use market whatsoever. Tried installing Rom manager to re-flash but just sticks at starting download and gapps pops up again.
My son is starting school tomorrow and he has a medical condition. I NEED this phone to communicate with the school nurse via emails and such. As of now I can only text, call, or surf web all while dodging force closes. If ANYONE out there can please help me get my phone back to normal Id greatly appreciate it. Im sure its something easy but as I said before, Im not good at this thing and thats why I never attempted it myself. Your welcome to submit answers here or PM me your phone # if you want to walk me through it on the phone. (I have a landline phone to talk to you on) Thanks in advance for everyones time and Im sorry this ended up being so long.
Hello,
Based on your post, I would suggest that you search your phone's development forum on XDA for a compatable clockwork recovery mod which will install a custom recovery on your phone. The thread will give you instructions on how to do so and how to enter recovery mode.
You can then enter the 'Backup and Restore' part of the recovery and restore your backup manually without using ROM manager. If this doesn't work, I would suggest that you then download the ROM of your choice and install it from the clockwork recovery. Make sure you clear user data and wipe the cache before you install.
Any fix yet? This is really annoying me as I rely on my bookmarks tremendously.
try this:
Open stock browser and under settings choose clear cache and deletehistory
Hi all. New to the forums...watched the degrading vid before signing up even and am somewhat newby with phones. I've scoured this site, the motorola support site...which is apparently down til next week now...and a few other sites I came across via pages of google searching. I cannot find the answer other than doing a factory reset...which I really do not want to do as I have a LOT of apps and info of my phone. It should all be backed up via motoblur and the lookout app's backup. But I have months worth of scheduling info in there which will take me more hours to reenter...I reeeeeally don't want to if I don't have to.
Problem: My Atrix 4g is caught in a bootloop. While this is a somewhat common problem, mine seems to be a little different. I'll point form details below and will greatly appreciate any help I get. If you need any more info, please let me know.
-caught in a boot loop. It boots regularly, but reboots about every 2 minutes. There is a good 30-45 seconds where I can access apps etc. However, I don't think that the phone completely finishes its boot cycle before rebooting.
-Occasionally...and I believe ONLY after I reboot via the down volume/power button method...the phone will stay on long enough to receive notifications from the web. Facebook notifications etc etc. Most of the time it doesn't.
-If I had to guess, it's trying to boot some app near the end of its boot cycle that it doesn't like. And I'm assuming it just doesn't like this app's latest update as I've never had this problem before.
-Prior to rebooting via volume/power button, I was getting an error message which I wrote down...and have since accidentally erased. It was something along the lines of "system process failed" and I then had the option of force close or wait.
-Every 3 seconds or so, my notification light flashes purple. It typically shows green during startup, red for notifications...I've never seen purple before.
-I downloaded almost every app I could over the last 10 days of 10, 10c apps from the market.
-I haven't opened most of the apps, and haven't had any problems with any apps that I have opened
-Most of my apps are set to auto-update. Therefore, I don't know which app update could be the problem...assuming this is the problem
-I'm in the process of removing my apps 1 at a time every 2 minutes or so...as I get a chance during the final stages of the phone's rebooting. So far, 10 apps in and no success. Only another 200 apps or so to go. ugh...
Any ideas? help? booze?
Thanks in advance.
How about wiping the cache and Dalvik cache? This will not affect or uninstall any of your apps or personal info.
Sent from my MB860 using Tapatalk
Thanks for the advice and quick response. I don't seem to be able to clear the dalvik cache without rooting the phone...is this correct? Went thru the market for dalvik cache cleaning apps and they all require root. My phone isn't rooted.
ok if your not rooted does this mean your on a stock rom? is it possible one of these 200+ apps are a virus or malicious? root your phone use titanium backup to backup all your apps and factory reset or go try and get a replacement and keep your sd wich will have the backup
I had a boot loop problem too once. Turned out to be a defective SD card. removed it and it booted. It could not be read by any PC either so it was definitely dead.
i have been really really happy with this phone ... until recently. stock ROM. not rooted. over the past couple weeks i've been having problems where the phone dialer doesn't find a name i type in. says "unknown recipient". then i have to click the people icon and manually find the person ... the contact list take FOREVER to launch. once i do this, it works from then on for some period of time. also when i go to read a text it says loading for a LONG time. seems like the android native apps (contacts, messaging, etc ...) is having some problems. not sure, but all this seems to be happening since installing the last OTA update.
A restart of the phone fixes the problem but only for a short period of time. any help would be appreciated.
Wipe phone completely. Start over. Should fix your errors
Sent from my ADR6425LVW using xda premium
Root it. Trust me and everyone else in this community.
Root it..
Sent from my EVO using Tapatalk 2
thanks for both replies ... i was afraid of getting each of those responses. it takes me hours to wipe and reset everything up. my last phone was the photon which i had rooted but i really don't want to keep trying to keep up with the OTAs. dang ... guess i have to do something
I'm rooted running meanrom4.4 the built in ota updater makes things really easy if you don't want to have to keep up with the new rom versions. You just download right on your phone like you would... An ota
Sent from my AT100 using xda app-developers app
wolfeyes30 said:
Root it. Trust me and everyone else in this community.
Root it..
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
One of us...one of us....one of us
The phones performance between stock and rooted MeanRom 4.4 is like night and day. HTC should be embarrassed for the way the phone runs in stock condition, it really boggles the mind given its hardware.
Anything that doesn't work with Meanrom?
Sent from my EVO using Tapatalk 2
notch8 said:
thanks for both replies ... i was afraid of getting each of those responses. it takes me hours to wipe and reset everything up. my last phone was the photon which i had rooted but i really don't want to keep trying to keep up with the OTAs. dang ... guess i have to do something
Click to expand...
Click to collapse
Its really not too long of a process with the right tools. Backup apps like Titanium Backup, My Root Backup or this newer one im been using, App2zip. I use to be like you. Spent why too long setting things back up. Now i use App2zip for my user apps and flash right after i flash a new rom. Upon bootup, all my apps are there. Not recommend to do with System apps..hint hint.
I bought the Galaxy S3 two months after the EVO. EVO was driving me nuts. I kept the EVO anyway. Can never have too many devices, right?
Running Mean 4.4 rom now and its like night and day from the first two months with the EVO. New advancements from Zep with multitasking and all the incredible work from all the devs in the community, im enjoying the EVO now.
S3 for sale... Just kidding.
This latest update fixed google wallet but looks to have made all of the google apps buggy in the process. Hopefully they'll push an update to fix it soon, but in the meantime rebooting the phone when it acts up will help temporarily.
xHausx said:
This latest update fixed google wallet but looks to have made all of the google apps buggy in the process. Hopefully they'll push an update to fix it soon, but in the meantime rebooting the phone when it acts up will help temporarily.
Click to expand...
Click to collapse
Yet another reason to leave well enough alone lol
+1 for mean rom, I don't think I could go back. Part of the reason I like it besides the obvious fact that the phone runs way better the ota updater is fantastic this is the first rom I have used that has had it and probably won't go back to a rom without it. I actually have an update downloading in the background now. You deffinty should hard reset and since you have to do that anyway might as well root.
Sent from my EVO using xda premium
I was about to start a thread for the exact same problem! I too have been hesitant to root my phone out of simple laziness... Maybe I'll shoot an email to HTC and see what they say. Definitely related to the latest OTA though.
Sent from my EVO using xda app-developers app
I have had the same issue since the last OTA update, and have tried a few things with limited success. I've tried removing all contacts, and resynching, backing up and clearing the data from the messaging app, soft and hard resets.
Of everything, the soft reset seems to have cut down how often I get this bug. Interestingly, my brothers phone has about the same frequency of the issue, but neither of my parents phones have the problem.
So HTC responded and said to try rebooting into "Safe Mode" and if that doesn't work to perform a factory reset. Here's the email:
If you have backed up your information and cleared the data from Phone, Messages, Contact Storage, and Dialer Storage, but you still have this issue, I would then recommend that you test your Evo 4G LTE in safe mode. This will disable third party apps and processes from launching when the phone is powered on. You will still be able to make and receive calls, text messages, email, and use the internet.
To put your Evo 4G LTE into Safe Mode, use the following steps. Be patient with these steps, you may not get it into Safe Mode on the first attempt.
Go into settings>power and uncheck Fastboot, then power off your phone.
With the phone powered off, press the Power key on your device.
When you see the first load screen, press & hold Volume Down key until OS loads.
"Safe Mode" text will appear on the lower left of screen to advise that you are in safe mode,to get out of safe mode just restart the phone.
If you can access these apps fine in safe mode, this would indicate some kind of conflict or interference from a third party application. You would need to rule them out by uninstalling the apps until you find that the phone is working normally again.
If the issue persists in safe mode, I would then recommend that you back up your data and perform a factory reset. If you would like assistance with backing up your data, please let me know and I will walk you through this process. The reset will restore the phone to a "like new" state. All personal data such as emails, text messages, internet bookmarks, photos, videos, music, documents, settings, call history, market apps, and any contacts and calendar entries that have not been backed up to a PC or server will be erased. Data on the SD card is not affected by the reset.
To reset your Evo 4G LTE, use the following method :
***If you use Google Wallet, please perform these steps before you perform the reset***
-Open Google Wallet application
-Tap on Menu
-Tap on Settings
-Tap on Reset Google Wallet
1. With the device turned off, press and hold the Volume Down button. While continuing to hold this, press and release the Power Button.
2. When the factory reset menu appears, then release the Volume Down button.
3. Use the Volume Down button again to highlight FACTORY RESET, and then press the Power Button to select it.
I hope that these steps help you to gain access to these apps properly again, Stephen, and I hope you have a great day!
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Click to collapse
Im going to have to disagree with people and say, being stock along with all the updates have really improved my experience with sense 4. I've owned this phone since launch and really hated its performance. I eventually sold it and got a GS3 for 2 months and now I eventually want Galaxy Note 2. Anyways I sold the GS3 in a attempt to raise money for the note 2 but came across a great deal on a stock white Evo, which i now own. Let me tell you. This baby is silky smooth in stock form, much better than anything I've been flashing.
Sent from my EVO using xda premium
here's what HTC told me to do ... it may have made some improvement ... time will tell.
~~~~~~~~~~~~~
It's definitely no fun when your phone stops working as expected, and I'll be glad to help you get your phone back in working order! To best assist you I'll need to know what phone you have, but from your description it appears you have an Android powered phone. With this is mind I believe that we should try wiping the phone's cache partition. For your convenience I've attached a document that details how to perform the wipe. This does not delete any critical data from your phone like contacts, so you don't have to worry about losing any data. If this does not correct the concern please let me know, and also include the serial number for your phone so we can research the situation more deeply. Thank you for being a member of the HTC community, and I hope you have a wonderful afternoon!
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Joseph
HTC
It appears that clearing caches/app data doesn't help with the problem, but rebooting into safe mode (press and hold vol down during the splash screen) does fix it. I believe this means that there is a 3rd party app causing the problem. Now to start uninstalling apps till the problem fixes itself. Ugh. Considering the problem doesn't occur half the time this will be a difficult process... Anybody have any suggestions on how to quickly figure out which app is causing this aside from uninstalling them one by one?
Check for cpu hogs
It sounds like u may have a cpu hog or a poorly written app. U might be able to tell what it is by checking your battery usage. Setting ngs/battery/battery usage
Biggest usage should be screen and android system ect.
If not, there may be a some apps to check that for u.
but if it comes to it, after the factory reset, start with the necessary apps, stock plus Google apps. After that do ur widgets, wait a few hours, add a few more, and wait.
This way u can limit new processes and boil it down to a few.
Good luck
Interested to see what app you are using that's causing issues. Good luck as well.
Hello there!
I'm having a somewhat curious issue with my Samsung Galaxy SII phone: almost each time I turn the screen on from sleep, I get the "Feint requires an internet connection running to work...etc. etc. etc.".
I removed all games I knew brought OpenFeint with them, and scavenged around the phone to avoid it coming back to me....yet it constantly does, and I'm actually beginning to fear this OpenFeint "daemon" (or such) is actually draining my battery more and more (to the point I'm actually forced to charge it back twice per day....).
I'm on 4.0.3 stock rom, not modded since I haven't finished paying the phone yet, so rooting is out of the question....I was thinking about taking a backup and a hard reset, but I'm more than scared of loosing something, so I was hoping for a way to trash the darn OpenFeint out of the phone without having to re-initialize the phone itself....
Any word of advice, there? (Can provide additional details on the way, if needed.... )
Cheerio!
[email protected] 28
Save your contacts using kies or google sync and back up any files you want using app like titatium back up.
then do a factory reset, that will remove any user data including any problem files.
Cosmic Blue said:
Save your contacts using kies or google sync and back up any files you want using app like titatium back up.
then do a factory reset, that will remove any user data including any problem files.
Click to expand...
Click to collapse
Thanks, Cosmic Blue, but, as I said, I'd like to think of this solution as a "last resort" (I'll keep in mind the suggested steps, though, )....anything else I could/should try before this, to nail the issue down?
Sorry no other way since Openfeint has installed itself in several needed files.
Short of factory reset, there is a very slim chance of deleting it without rooting the phone, as any app that can get rid of it requires root access.
OpenFeint faced has been accused of computer fraud, invasion of privacy, breach of contract, etc. so I am not surprise of the annoying stuff you're receiving. I managed to get rid of it when I upgrade to JB, for your case you may want to try this (sorry, can't post link yet):
1. Ensure you have a data connection, like 3G or Wi-Fi.
2. Start up a game with Openfeint support and hit the score or Openfeint tab.
3. You should now be in the Openfeint webpage.
4. Hit the menu button on your phone and select the settings tab.
5. Scroll down and hit the REMOVE ACCOUNT tab.
6. A second screen will pop up and you have to confirm your decision to remove your account.
Openfeint will be a thing of the past soon (they're gonna shut their servers down) but meanwhile you can use a file explorer app and delete the openfeint folder in your internal sd.
Hope that helps
Thanks xdanoober and bi11ie,
I had already tried deleting any openfeint account I might have unavertedly subscribed, but, of course, I could not connect to the darn server itself....:cyclops:
Yesterday, after writing my answer to this topic, I also tried deleting the OpenFeint folder itself as suggested. I actually zipped a copy before, to see if the contents matched any auto-respawn of the same...so far so good....the phone has been sitting quietly since this morning, and I'm still around 50% battery....let's see how this goes...will report back in a pinch.... :fingers-crossed:
A small update, 24 hours later: battery life slightly improved, I still see the Feint message,now and then, soI guess I'll pack my things and go for the harsh treatment.
Btw, does anyone know some kind of savegame backup app?I'd hate having to play again all my videogames...
Yet another update:I uninstalled "Elemental" and Feint messages seem to be gone for good: apparently, the game had an "exclude Feint" option....which did not work at all!!
Will monitor the situation for more developments....unfortunately,now that Feint has shut down, this issue will plague almost all Feint-supported games: they will try to log in to Feint servers at least once...and fail miserably, thus starting a battery-costing loop....:banghead:
Ok,we can flag this as SOLVED.
No Feint messages in more than 24 hours.Battery working slightly longer. Yay!!
Summing up the results, it was all Elemental's fault. A pity, since the game was funny to play....
Thanks you all for your suggestions.
Twain28 said:
A small update, 24 hours later: battery life slightly improved, I still see the Feint message,now and then, soI guess I'll pack my things and go for the harsh treatment.
Btw, does anyone know some kind of savegame backup app?I'd hate having to play again all my videogames...
Click to expand...
Click to collapse
The best backup app there is is Titanium Backup. You can find it in the Play Store (there's a free and a paid version) and your phone has to be rooted. You won't lose your data if you root your phone, so you can root your phone and then back everything up All the progress you've made in your games will be saved and you'll be able to restore it. Go for the Pro version because the guy who made Titanium Backup is amazing!! We should all buy him a :beer: !