[Q] How many people have suffered from a broken Streak already? - Streak 5 Q&A, Help & Troubleshooting

I'm just curious to see how many people have had problems with their streak like myself and how long it took for them to repair or replace the problem? Ive had it for like 4 days and already the charging port will no longer work. This phone is amazing thanks to Dj Steve with his latest rom though. Im hoping they can send me a new one ASAP though.
P.S. They also lied to me and told me 3g would work on it with T-mobile service.

actually i did have a defected one,its the internal sd card broke,they explained to me that some of the first released streak has internal sd defect and i got mine from bestbuy,i called dell and they replace it in 3 days.now i enjoyed my froyo goodess without problem...

They will have a new one here for me within 3-5 business days which is really cool. Im surprised I don't have to send mine in first......

My friend dropped it on the floor and then its nuked.

I baby mine so not a scratch bc of zagg and otterbox no phone issues either! Hope it stays that way

Related

mircoSD card pops out of slot all the time

Hi,
i have a Sandisk 8gb micro-sdhc. As soon as I snap in the card, it pops out again. Sometimes it lasts in there for about 5 seconds and pops out again before i close the cover.
Has the Polaris a hardware failure or what can i do? Shall I give it back? I'm from Germany. We can swap it with a new one, without problem.
I read about this problem before but I can't find the thread.
Have you pushed the card far enough? You must feel the resistence of a spring and the card should snap when releasing.
Polarfuchs said:
I read about this problem before but I can't find the thread.
Click to expand...
Click to collapse
Here you go: http://forum.xda-developers.com/showthread.php?t=385669
I would suggest replacing the card with any other MicroSD card to see
if the other one fits correctly. If not, you know that it is a hardware
issue of your device.
Olioaglio
---Alex--- said:
Have you pushed the card far enough? You must feel the resistence of a spring and the card should snap when releasing.
Click to expand...
Click to collapse
I did push it as far as I could with my fingernail. It made a click-sound, but after a few seconds it jumps out again. I have no other card for testing. I think replacing the phone is the best.
Or is there any other testing method?
Altough the card jumps out often from my Polaris, it fits very tight in my microsd->sd card adapter.
Polarfuchs said:
I did push it as far as I could with my fingernail. It made a click-sound, but after a few seconds it jumps out again. I have no other card for testing. I think replacing the phone is the best.
Or is there any other testing method?
Altough the card jumps out often from my Polaris, it fits very tight in my microsd->sd card adapter.
Click to expand...
Click to collapse
It looks like that your card slot doesn't work properly.
Recommend to get your TC replaced.
Yeah, i called my dealer. He says, I must return it within 14 days and there must not be scratches and I may only call 15 minutes, to get it replaced. But my 14 days are expired. Because of this, I have to send the phone without accessories back to repair it.
same thing happened to my phone after 1 month of use. Had to send it back for repair.
I send my phone back and it came back with the comment that it is repaired but it didnt work. but after i sent it back the 2nd time it came back and worked.
BTW: now my sd carrd is broken, i cant read or write, because it isnt recognized by my phone and pc. So, i sent it back and im waiting for a replacement card
i keep my fingers cross
I had the same problem.
I put one drop of superglue on the long edge of the card (let it dry!), and now the card fits fine.
Hi, thanks for the hint.
Btw: One week after my sd-slot worked again, my frontspeaker did malfunction ( it didn't make any beep), phone is now under repair. And they're waiting for the spare part to come.
Finally, my phone is back, and the speaker does work again.
Same thing
I had the same issue - Micro SD card not staying in the the slot - the first day I received the device. I sent phone back to HTC, and they replaced it with a new one.
I also have the same problem, but i dont want to go though the effort of sending this back...especially since the warrentee expired..
I've tried opening up the phone to try and fix it myself, but i cant seem to find the right screwdriver..
Does anyone know where i can find a screw driver to open the phone up?
I think it is a little crazy. When you sent it back, what did they say to you about it? I am having the same problem and need to send it back. The only problem is to be without a phone for up to a month. I am also having a problem with the scroll wheel sticking. I never got it wet or had any spills near it. I am not happy with this. I don't think that for the money that we spent, we should be having these problems. Oh well, such is life.
Such hazards appear in everything made in serial construction whatever the price/quality of the product...I can say Polaris had very few problems in comparison with other devices like my old Qtek s200,in every 10 devices one had a problem.
I heard HTC touch HD is having alot of problems too
I definitely understand that things happen. What I cannot understand is the way they deal with the warranty repairs. We spend a lot of money for their product and expect a quality product. Things happen and defects happen, but what my issue is, is the way they handle it. I first sent an e-mail several months ago and still have not received a reply. I then called only to be told that they wont even cover shipping for the repair and also the fact that they need to authorize a credit card to even start the repair process. They stated that the covered repairs are totally at the discretion of the tech working on the phone and that for this issue it can cost up to 450 to repair. Again, I understand that sometimes defective products happen, but I cannot understand how they don't stand by their product enough to make it happen without the inconvenience. If I would have bought a phone from a wireless company, they would have sent out a phone for a replacement to either have or to use while the other phone is being repaired. At the very least they would have sent a proper box with return shipping information.
Don't get me wrong, I can't think of another phone that I want more except for maybe a newer version of the same.

Eris replacement from VZW

So my power button has become an issue. It stays depressed and does not click like the send button along with a trackball issue. It scrolls to the left and acts funny with the charger plugged in. So long story short VZW ie sending me a Droid 2. Hooray
Sent from my nonsensikal froyo using XDA App
This pisses me off because I've had 6 erises and when they wanted to send me another eris as of yesterday. It's bull
The thing I said to the tech I was speaking to was this was my secnd Eris is there any way I could get a comparable device to the Eris because I have had multiple issues with the phone. Granted I have to pay for the battery and the back case but to get a new phone. I was just polite and explained what was occurring.
Sent from my nonsensikal froyo using XDA App
eriscentro said:
This pisses me off because I've had 6 erises and when they wanted to send me another eris as of yesterday. It's bull
Click to expand...
Click to collapse
You have to be firm with them. Tell them how replacements you've had and that since they can't send you one that works you want a different phone. If the rep won't do it, ask to speak to a supervisor.
Sent from my Motorola Droid 2 with Fission 2.1
I'm supprised VZW and Asurion (depending on who replaced the phone for you) actually has them in stock still
If it helps I went thru 4 phones already. Various issues so no lemon law to help me upgrade but I did try to call and speak to a supervisor, stated that I would sign a new 2 year agreement if they upgraded me and my wifes phone. We Had trackball/stuck buttons issues and screen issues in the past Side note, if you youtube the blackberry trackball fix tick youll see a nifty video of a piece of plain white paper on a desk or clipboard and sliding the phone back and forth and up and down. Helped me alot out with track ball issues. Also I complained about the phone being slow and unresponsive also helped the case. Lets face it a "stock" Eris without a task killer app can be very slow and unresponsive. I remmeber when I was a smartphone noob. Once I saw that I was not getting anywhere I wrote a e-mail and after several back and forth e-mails I told them that if they wish to do nothing for me then when my contract is up I am taking my 200 dollars a month business somewhere else hopefully the phone does not act up or become defective in an emergency because if it does the next correspondence will be thru my lawyer.
With that said it took about 2 hours for verizon to reply with a email stating that they will offer phones for me and my wife at the 2 year upgrade price (standard). Since the Devs came a very long way since the phone came out and my wife and I have no problems with phone naturally.
Well, I hate to say it but I am sure glad to be rid of the Eris. Great starter smartphone great developer platform but whoa man the Droid2 is just leaps and bounds above it.
Sent from my DROID2 using XDA App
Replacement Phone
After reading this post, I was inspired to change my underdeveloped HTC Eris for free. Long story short, after an hour on the phone with 2 representatives, I was given 3 options, to replace my current Eris with another Eris, LG Ally, or Moto Droid. I went with the Moto Droid.
I went through three total (1 original and 2 replacements). A week before christmas I started having problems with my eris not ringing and verizon wanted to replace it with another eris. I waited a couple days and sent an email explaining my issues and at the same time not expecting anything but another eris. Two days later I got a call saying that they were going to replace my eris with a D2. After hanging up I got an email stating that the phone and accessories would be shipped separately! Didn't even know they were going to send the accessories...long story short got the shipment..one box the phone and the other charger,back plate and verizon extended battery!! So yeah things worked out but I also had to send the D2 back a week later because of a blown speaker!! Overall I am pretty happy with the D2 and actually feel like I can finally stick out my two year contract without upgrading a year into it.
Sent from my DROID2 using Tapatalk
Man...I hope I have the same luck! Funny, that I just saw this post. Last week, I took mine in and they replaced it with a refurbed Eris. The original had a blown speaker. This one, about an hour ago, started giving me problems. The top half of the touch screen won't do anything. Everything shows up, but I can't push anything, including pulling the notification bar down.
Now I have to go back to Verizon tomorrow. It would be nice if they'd just throw a dog a bone, and replace it with something better.
I am currently on Eris #3.....first one was a blown speaker and the second one was the replacement....it refused to connect to the network at all. Just always wanted to roam around, so I got a third one. I like the Eris, just really want to get the incredible and will pay full price to own one of them.

[Q] Samsung VIbrant Problems anyone???

Hello everyone, im not one to post much, i bascily find what i need say what i must and im done... I purchased 2 samsung vibrants, made a contract and never been so happy with a phone... A few days after having the phone, i start having issues when trying to make a call... Phone stays in Dialing screen and doesnt go anywhere from there, or goes black, or just drops the call or doesnt make the call at all and goes rightback to the main screen... ALSO!!! text messeges wouldnt go through with a 3g signal full bars... soon after i started having issues with a few programs the sims would give me an error, other aps would get the shakes, freeze, market doesn load , just a black screen... so i called tmobile let them know what was going on.... made us do a reset lost everything on the phones.... waited a few more days same problems again this time we went and got the sim cards changed.... few hours later same thing again... so after we passed the 14 day period to return the phones or what not they gave us a bit of a hassle to have them replaced but they replaced them... Mind you this issues was random and everything happend while having a better then good enough signal... so we get the replacements and a few days later... same issues again... Now my concern is how lucky can i be to get 4.... FOUR!!! not 1... but 4 phones that do the same exact things...
Id like to know how many ppl are having any of these issues besides the gps one... cause tmobile reps keep saying "OH i know "Blank" has this phone and hasnt had any issues at all, we havent recieved many calls about this phone.. " Im sure its Bull but please if any of you have had these issues please post id like to get something done about this cause at this point i love the phone but i cant deal with not being able to use my phone when i want to... Ive taken a few pics of the errors and a video or two but i wanna have something to show inthere face that im not just the only one with this problem and i dont just want a new phone...
My Mytouch 3g 1.2 with cyanogen ran faster, better, and never gave me the issues this phone is giveing me.. its stupid and i dont believe this should be happening...
So please post lol thanks....
p.s.
I know i miss spelled im running late for work and typed in a rush sorry...
RE: Black Screens
It's your phone lagging.
Do you have Facebook or Twitter hooked into your phone.
It's probably updating statuses in the phone app, and that's why it's lagging. When it lags, it starts giving black screens. Happens a lot. If you want to stick with the phone, then some of the knowledgeable modders here can recommend some decent custom ROMs that get rid of much of the lag, and point you in the correct direction.
From what I've read FroYo doesn't fix this issue on Galaxy S phones, though some said the leaked 2.2.1 ROM for the i9k fixes much of it.
RE: Text Messages
T-Mobile's network is pretty bad, I've noticed. I get the failed text messages quite a bit as well.
RE: Shakes and stuff in other apps
See "RE: Black screens" The RFS file system is almost guaranteed to lag any application which accesses the forum, especially if they use a database.
90% of the people here have had the same issues. 80% of them run a custom ROM or Lag Fix, 5% of them are in denial, and 5% of them run such a slimmed down setup that the lag is rare and simply doesn't bother them.
Speaking of which. There are Lag Fixes and Custom ROMs (usually with Lag Fixes integrated in them) that can alleviate much of the Lag. YMMV, however.
HTH.
umm a user error? i wonder how you use your phone..
like when you download apps from the marketplace, do you at the same time to make calls? send texts? or other stuffs while downloading? orr are you multi tasking as lot? web, text, games ? do you even exit on apps ..hmm
and you've been a member since july when the vibrant launched, are you not making this story up? LOL im kidding.. just get a different phone i guess, not a vibrant..
He's past the return period. Read his post.
Phones are cheap I heard...
Sent from my SGH-T959 using XDA App
My Vibrant doesnt regonize sd card
I rooted my phone the other day and flashed to Nero 3 Team whiskey Rom, ever since then my phone doesn't recognize my external sd card and when i plug it to the PC it only shows internal card can some one help me i posted this twice and no respond hope this one works and thanks to all of you...
tonydatechnyc said:
I rooted my phone the other day and flashed to Nero 3 Team whiskey Rom, ever since then my phone doesn't recognize my external sd card and when i plug it to the PC it only shows internal card can some one help me i posted this twice and no respond hope this one works and thanks to all of you...
Click to expand...
Click to collapse
Check this out, this may be what you need: Internal/External Sdcard Mounting Fix - for all 2.2 roms - *11/20/10*
the SAME EXACT ISSUES WITH ALL PHONES?
Here's what i did before, not to a vibrant, but my g2 when it had a bunch of problems.
After 6 replacements, tmobile told me that they can't trust me anymore. so for this time i went to their store and let them see the problems, they told me they hadn't seen it before (obviously) then i asked if i could TRY OUT another phone in front of them, i took out everything, and put it in the new phone, and same issues.
They told me something was wrong and they'd do something... they went to the back, same back after 10 minutes, and everything was fixed, but they wiped EVERYTHING ON MY PHONE, the sd card etc.
N8ter said:
He's past the return period. Read his post.
Phones are cheap I heard...
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
I read it.. do you realize that it's nnot hard to replace the phone on TMobile? Tmo might even offer him a different phone.. it's called customer service and it's not like he bricked the phone anyway.. even if you bricked it they'd still replace it.. are you that oblivious???
I only had my Vibrant running stock firmware for about 2mins so I do not know about your lag. I am using the latest PepperKake rom with the Voodoo lag fix. I do not have facebook or twitter running. Just my email and a PS3 trophy card. I have not seen any sort of lag or freeze.
Ms_Vibrant said:
I read it.. do you realize that it's nnot hard to replace the phone on TMobile? Tmo might even offer him a different phone.. it's called customer service and it's not like he bricked the phone anyway.. even if you bricked it they'd still replace it.. are you that oblivious???
Click to expand...
Click to collapse
I've been through 3 of these phones. I don't need tips from you.
Sent from my SGH-T959 using XDA App
N8ter was the most helpful with his first post. JL5 fixed alot of the "lag" issues I had, but the only lag I was experiencing was using my exchange (corporate) connector.
Best bet is to flash to JL5 or a custom rom, or if you dont wish to deal with that return the phone and tell TMO what for.
JL5 "Stock" ROM
http://forum.xda-developers.com/showthread.php?t=881542
N8ter said:
I've been through 3 of these phones. I don't need tips from you.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
then what's the point of you saying "he's past the return period..?" if you yourself were able to exchange it 3 times? can't he do the same knowing he's got faulty devices?
it's funny how some poster above me could praise you and say you were helpful when you cant even help yourself to make your phone become better and learn to like it, but instead you come in here parading your hate about the vibrant...
ughhh.. rolleyes**
Ms_Vibrant said:
then what's the point of you saying "he's past the return period..?" if you yourself were able to exchange it 3 times? can't he do the same knowing he's got faulty devices?
it's funny how some poster above me could praise you and say you were helpful when you cant even help yourself to make your phone become better and learn to like it, but instead you come in here parading your hate about the vibrant...
ughhh.. rolleyes**
Click to expand...
Click to collapse
You told him to get another phone - which I interpret to mean a different phone, because another Vibrant won't fix his issues, obviously. I've gotten two replacements (both were BNIB basically from the factory, since they were backordered when I put the tickets in).
He's past the return period, so his only choice would be to get a different phone, and those aren't cheap.
Furthermore, carriers (T-Mobile included) are always willing to swap the phone out for a different model to save a contract, but they aren't so dumb that they will let any random user get a free upgrade just because they called in *****ing about phone problems and threatened to cancel their contract (when you ETF, they get their subsidy back).
I know what I'm talking about. I've ETF'd from two other carriers in the past 6 months (Sprint and AT&T, due to poor signal issues) and have had all 4.
You can roll your eyes all you want, miss thing who is obviously a fangirl.
Sorry eveyone i lost my password for a while lol... To update you all on this, i ended up going thru 6!!! vibrants all had the same issues.. i didnt wanna root it i loved it as it was but after argueing with tmo, and samsung i didnt get anywhere with them, they only offered to exchange for the charm, HEll no! ...They WOuldnt exchange it for anything else.. so i ended up canceling the contract. It was cheaper to cancel the contract then to buy another phone at full price like they wanted me to.. it was $400 to cancel the contract plus the month, for the family plan... had i purchased two phones the "mytouch 4g" which is what we tried to get, at full price it was running about 900 to almost 1200 for both phones... havent had any issues with the mytouch ... But whats funny is , they now have the same vibrant phone with 4g service and a front facing camera... could it be they knew the vibrant had issues? so went ahead and remade it /fixed the issues instead of a recall. I saw several ppl everytime i went out who had one and actually ASKED them if they had any issues like i was and YES they did...
Basically in a nut shell Eclair is ****. The phone is awesome . Flash a good Rom and everything will be fine.
Sent from my SGH-T959 using XDA App
that sucks
Guyver96 said:
Hello everyone, im not one to post much, i bascily find what i need say what i must and im done... I purchased 2 samsung vibrants, made a contract and never been so happy with a phone... A few days after having the phone, i start having issues when trying to make a call... Phone stays in Dialing screen and doesnt go anywhere from there, or goes black, or just drops the call or doesnt make the call at all and goes rightback to the main screen... ALSO!!! text messeges wouldnt go through with a 3g signal full bars... soon after i started having issues with a few programs the sims would give me an error, other aps would get the shakes, freeze, market doesn load , just a black screen... so i called tmobile let them know what was going on.... made us do a reset lost everything on the phones.... waited a few more days same problems again this time we went and got the sim cards changed.... few hours later same thing again... so after we passed the 14 day period to return the phones or what not they gave us a bit of a hassle to have them replaced but they replaced them... Mind you this issues was random and everything happend while having a better then good enough signal... so we get the replacements and a few days later... same issues again... Now my concern is how lucky can i be to get 4.... FOUR!!! not 1... but 4 phones that do the same exact things...
Id like to know how many ppl are having any of these issues besides the gps one... cause tmobile reps keep saying "OH i know "Blank" has this phone and hasnt had any issues at all, we havent recieved many calls about this phone.. " Im sure its Bull but please if any of you have had these issues please post id like to get something done about this cause at this point i love the phone but i cant deal with not being able to use my phone when i want to... Ive taken a few pics of the errors and a video or two but i wanna have something to show inthere face that im not just the only one with this problem and i dont just want a new phone...
My Mytouch 3g 1.2 with cyanogen ran faster, better, and never gave me the issues this phone is giveing me.. its stupid and i dont believe this should be happening...
So please post lol thanks....
p.s.
I know i miss spelled im running late for work and typed in a rush sorry...
Click to expand...
Click to collapse
that suck, r u able to reproduce the problems in front of the salesperson. i have four and all mine seem fine even when they were stock. they're all running cm7 #105 and seem to run without error -gps.

[Q] Getting replacement phone from dell

so yesterday at the gym i dropped my phone a few feet down of the elyptical and unfortunatly the lcd inside started bleeding, the glass was fine, but the lcd was obviously damaged inside, so after reading a few things on here i took a shot in the dark at seeing if dell would replace my cell phone for me, i guess i was one of the lucky ones and im getting dispatched a new phone, my question is, am i able to restore my new phone with a nandroid backup of my old my phone that i have saved, like would the phone then just be identicle at that point, does it work like that? and what would my steps be on getting my phone back to where it is, tho i am familiar with QDL tool to a certain extent and do have the drivers set up on my laptop am i going to have to re-root it then i could restore from nandroid? any advice would be appreciated! thank you so much!
-Davey
That is very good for you. I wonder how much longer will we be able to get a replacement on damaged or a faulty Streak? . Whats up with Dell pulling the Streak totally from their catalog? Firstthere were onlinerumors that it was pulled for internal updates. Now the Dell.com site says "farewell Dell Streak 5, its been a long ride"' or something like that as its discontinued. Posted a question on their facebook page and still cant get an official comment.

[Q] Screen problem with prime

Ive see a lot of threads about Prime's screen tearing and stuff but nothing like what is happiening with mine...
I've got this the first time a few months ago, and usually a reboot, or a long time without using it, or even a factory reset would make it go back... I wasnt getting it for a while, but now... no reboot is working...
want to know if anyone got anything like this, and if its really hardware and i will have to take it to ASUS...
Taking to ASUS is not really an option right now cuz I am not in the country I bought it right now and will take more two weeks to go back there...
Is there any way to flash a firmware through adb? would love if someone could walk me through it... thats the only hope I have right now.... unless someone have a better idea...
I am still hoping this is software... maybe a variant of what many people has been getting... since as far as I remember this started happen after ICS update
Thanks guys
It's dead Jim. RMA it. Looks like a loose connection.
leppie said:
It's dead Jim. RMA it. Looks like a loose connection.
Click to expand...
Click to collapse
Maybe, but only if it is a cable I couldn't check.... I just opened it, checked the cables and still same ****....
I had the same issue. I dropped my prime and then this happened. I had to RMA it.
have you tried reboot it using the pin hole by the micro sd card?
Guys i just want to report I had to RMA it. About 3 weeks after i gt it back perfectly working. They replaced the lcd pannel. But the most interesting is the device has an unlocked bootloader. Nevertheless it was taken care of under the warranty! Amazing that Asus is honoring unlocked devices' warranties for problems unrelated to it. Great job Asus!

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