[Q] USB connection stability - XPERIA X10 Q&A, Help & Troubleshooting

For a few months my X10i worked just fine, I would plug it in with the USB cable and then I would transfer the needed files.
1st issue was with charging, I plugged it in and it would not charge, though I tried repeatedly. So I sent it to service, they sent it back and said it was OK, no issue detected.
2nd issues started later and has 2 phases. Either the Windows (7, 64 bits, updated, SE PC Companion installed) would say that device is not recognized, USB has malfunctioned 9 out of 10 tries. Either it would be recognized but the phone would repeatedly present the menu from wich to chose what to do manage conten/charge/install PC Companion.
So I sent it again to service, they replaced the USB cable even though I specifically told me that the issue occurs with othe cables too. The microSD is fine, tested with flash checker. Also have another 16Gb Kingston microSD, same issues, also this microSD is fine.
The first issues have appeared after rooting the phone, but flashing to stock firmware does not seem to help much.
Any ideeas, thoughts?
Thank you.

Related

[Q] Vibrant to PC USB Connection Issue

Hi Community-
I'm having USB connection issues & was hoping for a little guidance.
Although I've read through multiple USB problem threads, I thought I'd start my own rather than hijack another member's thread.
In an effort to best help, I'll try to be thorough.
When I connect my Vibrant to PC, I get the "USB Device Not Recognized" and "Error Code 43" notifications & "Unknown Device" designation in Device Manager. Also, when I set updates to automatic, I get an "Drivers failed to install" notification (paraphrased).
I am running EDT's Project V with one of the Bullet 1.2/1.42 kernels. While I DO NOT believe the ROM or Kernel are causing issue, I will likely change both soon to confirm.
To solve the issue, I have attempted the following in USB Debugging and Mass Storage modes:
1. Plugged into 3 different PCs (2 running XP, 1 running W7).
a. Multiple usb ports in each.
2. Used 4 different micro USB cables (two are original Samsung cables).
3. Allowed windows to autdetect & install drivers (fails).
4. Installed 32 bit drivers & 64 bit drivers from multiple sources using the included setup files (uninstalled between).
5. Manually directed Windows to 32 bit and 64 bit drivers using Device Manager.
6. Attempted to connect to Kies Mini in Kies mode (uninstalled program after failure).
*As a side note, I successfully connected a Captivate & Fascinate (neither mine) to one of the PCs using one of the same Samsung cables I have tried.
*And another: I have not tried to connect the Vibrant recently, but have successfully connected the phone to multiple PCs in the past.
To this point, I have not tried:
1. Manually installing I9000 drivers.
2. Installing a new Froyo kernel and/or ROM.
3. Reverting to a previous Froyo nandroid that connected in the past.
4. Flashing an Eclair kernel then reverting to a stock Eclair nandroid.
Those will likely be the next steps, but if any users have had success using additional methods, any advice would be greatly appreciated.
Thanks!
Try this from Unlockr.com (was for HTC drivers but you can clear remaining Samsung drivers if any)
1. Download USBDeview
http://download.cnet.com/USBDeview/3000-2094_4-10614190.html
2. While the phone is still plugged in, open USBDeview and sort by manufacturer. Find all the Samsung drivers and delete them all.
3. Once all have been deleted, unplug the phone from the USB cable and plug it back in.
4. The correct drivers should reinstall automatically (check the drivers as they are installing, one should say ADB Device driver).
suchavibrantthang said:
4. The correct drivers should reinstall automatically (check the drivers as they are installing, one should say ADB Device driver).
Click to expand...
Click to collapse
Downloaded USBDeview from the provided link. Program confirmed that I have already deleted all Samsung drivers.
When I left program running and plugged Vibrant back in, I got:
1. Same error notification (device has malfunctioned).
2. Windows did not try to download drivers (despite permission in Windows Update).
3. USBDeview did not recognize that a USB device had been plugged in (checked "Display devices without drivers" under Options & refreshed).
Thanks for the reply & a new method to attempt though! Something's gotta work eventually.
"device has malfunctioned"
"Drivers failed to install" notification"
edit: just letting you know my experiences with those failure notices. for me it had nothing to do with drivers and such. it was faulty hardware.
Ive had this problem with one of my MS Bluetrak mouses. The USB dongle fried and burned and messed up one of my usb2.0 ports on my laptop, leaving me with only one. Might be your usb port in your phone that's malfunctioned. My two vibrants have loose connections now because of the way it pulled left or right while charging. so it's either your usb port on pc or the phone has a bent chip or massive dust...idk
sorry i cant help. another alternative is to replace your usb part on your phone.
suchavibrantthang said:
"device has malfunctioned"
"Drivers failed to install" notification"
phone has a bent chip or massive dust...idk
another alternative is to replace your usb part on your phone.
Click to expand...
Click to collapse
Yeah, looking that way, huh?
Anyway, thanks again.
I had a similar situation. I had 4 micro usb cables, two samsung stock ones (captivate/vibrant), 1 blackberry, 1 which I forgot where I got it from. Long story short, the blackberry one which coincidentally was the thickest cable of the bunch was the only one that consistently detected my phone. Hope that helps...
mrlazyone said:
the thickest cable of the bunch was the only one that consistently detected my phone. Hope that helps...
Click to expand...
Click to collapse
Haha, tried my thickest cable for 15 min again just to see.
Unfortunately, I'm getting close to giving up.
So:
1. No smartphone for a while ... Boo!
2. Or no Odin ever ... Double boo!!
Sent from my SGH-T959 using XDA App
mrlazyone said:
I had a similar situation. I had 4 micro usb cables, two samsung stock ones (captivate/vibrant), 1 blackberry, 1 which I forgot where I got it from. Long story short, the blackberry one which coincidentally was the thickest cable of the bunch was the only one that consistently detected my phone. Hope that helps...
Click to expand...
Click to collapse
THANK YOU!!!! I tried using my wife's cable and it did the trick! It sucks because I saw your comment a few days ago but it didn't register but this morning I am sleepless so decided to give it a shot again and voila!!! Thank you boss.
I have been working through this for a while as well. As far as I can tell, the problem is isolated to only my machine, even though there are a couple of different USB controllers within. Both cables I have and the CM7.1-nightly (various attempted) Vibrant I am using will connect to my laptop and my other desktop, but not to my Asus P8Z68-V Pro (either directly or through a hub, through the USB3 controller and USB3 + hub). I have also tried a separate stock Vibrant, same results. All I get on my uber-rig is charging
one thing that HAS worked (in a limited fashion) is using the hub built in to my Razer Tarantula keyboard, however its USB 1.1 and cant supply the proper voltage. So code 43 becomes code 10 (This Device Cannot Start [USB Hub Power Exceeded]), still no functionality.
fortunately my mobo has a built in bluetooth module and I can just push things around with that. slowly... Will be keeping an eye out for bios and chipset updates to see if they resolve, and in the future may try an add-in USB2 card

Need help pleae

Ok boys and girls, my pc had a short in the power supply. Now I get the, the usb device has malfunctioned and windows does not recognize it message. Tried on 3 different computers. And yes I do have the correct drivers installed. I wish it was that simple. I didn't know if there is a trick. the phone still charges from the computer,in fact I can still open the phones drives on the pc. The one thing I can't do is Odin. After calling support and having them send me the drivers based on my serial number, im certain I have the correct drivers. At this point I've been on Miui and Ics passion for 2 months. I can only flash back and forth nothing else will take. I will be grateful for any input, thank you
I even tried mobile Odin, it just says device not supported I assume it has something to do with it being 2.3.7 unsure.
I do not see how a short in the PSU would cause your problem. Maybe a bad USB port on your PC (eg. USB positive & negative backwards will kill a USB device plugged into it), but if the phone is charging while plugged into the PC USB and Odin isn't recognizing it, then try uninstalling Odin as well as the drivers and starting from a clean slate.
Sent from my SGH-T959 using xda premium
If the phone SD card can be mounted, it sounds like the hardware is ok. You could always try an sdb connection, or Heimdall from a Linux box.

New S2 can not connect to PC

I just received a replacement S2 from AT&T, my old S2's USB port went out. I am wanting to root through Odin and get CM9 back on but I can not get my phone to connect to my PC. I have tried on my main PC Windows 7 64 bit and my laptop Windows XP. The phone is running 2.3.6 KK6. When I connect it I see MTP Initialization followed by MTP Connected on my phone, but nothing on my computer. When connecting in Mass storage mode by either enabling usb debugging or through settings -> wirelss -> USB Utilities the phone will just beep when connecting. I've tried the following to fix:
- Installed Kies, Reinstalled Kies
- Installed just the Samsung USB driver
- *#7284# on my phone and made sure PDA was selected under USB. Even switched to Modem then back to PDA.
- Tried removing my MicroSD card
- Multiple reboots
- Tried 2 different cables
- Tried different USB ports
Any other ideas on how to fix?
Try this dude.
http://forum.xda-developers.com/showthread.php?t=
I am having same problem. Have nit found fix yet if link is bad, try wifi transfer from the market
Sent from my SGH-I777 using Tapatalk 2
ksbarnz said:
Any other ideas on how to fix?
Click to expand...
Click to collapse
First thing I would try is to completely uninstall the usb drivers in Windows, and then reinstall the usb drivers from this thread.
Well...I fixed my issue and want to headbutt a kitten as well. Turned out that I wasn't using a MicroUSB cable that was able to do Data as well as charge. Guess all MicroUSB cables are not created equally. I had 3 that I tried and they would just charge the device. I talked to Samsung and they asked if I was using my "Official" Samsung cable. I thought I was, turns out I wasn't. I went to Walmart and got a cable certified for Data and all is good in the world. Connected to my PC instantly.
So if you are having issues, check to make sure you are using your Samsung cable or one that is certified for data.

[USB-Problem] Can't recognize USB in any modes, even FASTBOOT.

My friend's got a Legend with a USB malfunction (which I'm supposed to repair ). I've gone through all the threads and posts, and I couldn't find anyone which had precisely my problem.
When the phone's switched on and connected to via a USB cable, it starts charging, and the pop-up to select Charging, Mount as disk drive, Sync etc comes up.
But on the computer, whether I try USB debugging, or Mount disk drive, or the others, it shows the error "USB Device not recognized". I've installed HTC Sync, and am able to connect other phones without any problem.
I tried connecting the USB in fastboot, but it doesn't detect it either (FASTBOOT doesn't change to FASTBOOT USB).
I just wanna confirm with experts if this' a problem with the hardware (Got a sample here :http://forum.xda-developers.com/showpost.php?p=18420923&postcount=11) before I go to the service center.
Thanks
U might be using the wrong data cable. There are 2 different types, there is the old type that only has 4 connectors in the mini USB plug (phone end), the new ones have 5 connectors.
Another possibility is that the cable is simply just damaged.
I had the exact same issue with an external HDD that worked, then stopped then worked again then stopped, tried a new cable and worked without issue.
Sent from my legend using XDA
I'm leaning less to the hardware side.
I have had this problem before (not entirely identical) and after fruitless attempts in fixing I decided to reflash my rom and USB worked again.
Sent from my Legend
Thanks for the reply guys Had to replace the USB port connector PCB.
Just for the info, I was not able to re-flash the ROM since the phone was S-ON and bootloader locked and couldn't get FASTBOOT USB to work.
USB Version...
Hey guys, long time reader thought I'd contribute my frustration to hopefully help someone in a similar situation.
I spent a few days wondering why I couldn't get any of this to work no matter what cable I tried. For some reason, my HTC One X didn't like dealing with fastboot through my computer's USB 3.0 slot. When I finally tried a 2.0 slot on the same machine, everything went through just fine...
Cheers!
http://forum.xda-developers.com/showthread.php?t=751265 This should do the trick.
This threat will indeed do the trick and your USB connection will be back

USB Not recognizing on any PC

Hi,
I have a galaxy s II i bought about 8 months ago in germany, It worked great with 0 issues, ive moved sevrel roms and never had a single issue.
last week I updated to the JB preview CM10, MTP worked fine when I connected it to my PC and I had no issues other then the occasional reset.
anyway, this Friday I was using it as a modem, USB tethering, when suddenly it stopped working, I unplugged it, tried another port and I get unknown USB device, I thought maybe it was just a temp issue, but I reset, re-installed drivers, and still nothing, my PC runs windows 7 64 bit, I tried at work with multiple cables and windows xp on multiple PC's, also tried ubuntu, nothing...
I tried that USB code thing i think its *#2738# something like that to switch between modem mode to USB and still nothing...
weird thing is it charges fine, the connection seems to be good and its not loose... im starting to think it got static or something cuz in my days as a PC tech I saw this happen many times with USB Flash drives, the contacts would get static and they would go...
any ideas?
P.S I tried re-installing kies, and nothing...
any help would be great! thanks!
sooti said:
Hi,
I have a galaxy s II i bought about 8 months ago in germany, It worked great with 0 issues, ive moved sevrel roms and never had a single issue.
last week I updated to the JB preview CM10, MTP worked fine when I connected it to my PC and I had no issues other then the occasional reset.
anyway, this Friday I was using it as a modem, USB tethering, when suddenly it stopped working, I unplugged it, tried another port and I get unknown USB device, I thought maybe it was just a temp issue, but I reset, re-installed drivers, and still nothing, my PC runs windows 7 64 bit, I tried at work with multiple cables and windows xp on multiple PC's, also tried ubuntu, nothing...
I tried that USB code thing i think its *#2738# something like that to switch between modem mode to USB and still nothing...
weird thing is it charges fine, the connection seems to be good and its not loose... im starting to think it got static or something cuz in my days as a PC tech I saw this happen many times with USB Flash drives, the contacts would get static and they would go...
any ideas?
P.S I tried re-installing kies, and nothing...
any help would be great! thanks!
Click to expand...
Click to collapse
I would try on another PC first. If it works, the phone is fine so far and there is something wrong with the PC.
I have same problem. I almost tried everything (uninstall and reinstall usb drivers and kies, uncheck usb debug, different pc or cable, reinstalled firmware...) but none of them worked
shaq1907 said:
I have same problem. I almost tried everything (uninstall and reinstall usb drivers and kies, uncheck usb debug, different pc or cable, reinstalled firmware...) but none of them worked
Click to expand...
Click to collapse
tried 4 def PC's, with windows XP. 7, ubuntu 8, ubuntu 10.10... nothing.
tried cleaning the contacts, still nothing, charges fine but no USB
hello guys ! 1st: try to connect the phone into a computer with kies installed (last version prefered ) 2nd , you will see in the right part of the screen : Instaling Drivers , wait for the instalation and after this will be show a window with autorun GT i9100 !
How bout trying a different usb cable..
1: Try Different Pc
2: Try Different Usb Port
3: Try Different Usb Cable
4: Uninstall kies and all othe pc suites and also drivers reboot and install these drivers and check if it connects
DRIVERS
If these dosin resolve then i dobt its a prob with with ur Motherboard or the Usb port
Put your phone into download mode.. Flash a official ROM by using Odin..
Sent from my GT-I9100 using xda app-developers app
I've tried all the above suggestions, 4 cables, 4 PC's, 4 OS's, Uninstalling and reinstalling on varoius computers (drivers and kies), samsung codes on the phone to switch from pda to modem and back to pda, flashing stock rom, formatting all cache and data... Im looking if there is some advance trick im missing, I think we can all agree that this is not an external factor like cable or computer, its like my data contacts on the socket are dead and only the charging is working.... has anyone ever heard of this? or maybe there is something on the phone that I can flash that i havent that doesnt get flashed during wipe, stock format?
the annoying thing is this phone was bought in germany and i live in israel and there is no warrenty here, it means I have to wait for someone to go there to fix it...
I mean for now I can copy stuff using a micro-sd adapter but its super annoying!
if anyone has an advanced trick that worked for them it would be amazing! if not ill just have to accept my fate
...
sooti said:
I've tried all the above suggestions, 4 cables, 4 PC's, 4 OS's, Uninstalling and reinstalling on varoius computers (drivers and kies), samsung codes on the phone to switch from pda to modem and back to pda, flashing stock rom, formatting all cache and data... Im looking if there is some advance trick im missing, I think we can all agree that this is not an external factor like cable or computer, its like my data contacts on the socket are dead and only the charging is working.... has anyone ever heard of this? or maybe there is something on the phone that I can flash that i havent that doesnt get flashed during wipe, stock format?
the annoying thing is this phone was bought in germany and i live in israel and there is no warrenty here, it means I have to wait for someone to go there to fix it...
I mean for now I can copy stuff using a micro-sd adapter but its super annoying!
if anyone has an advanced trick that worked for them it would be amazing! if not ill just have to accept my fate
Click to expand...
Click to collapse
then it can b a hardware issue .. either usb port issue or a motherboard issue
u can try changin ur usb port ... u can order 1 from ebay and fix it urself ..
I've had the same issue but because of water damage
on another note, Try cleaning your port with a soft tooth brush.
YES!!!
Fixed it! it was so stupid yet no way of knowing,
so i almost ordered the flex cable but said I'd clean the inside first to make sure its not the issue, I opened the back case and while cleaning I noticed a ribben was loose, lol, i just popped it back into place and walla, worked like new!
thanks for all your help, my phone is back to working great
sooti said:
YES!!!
Fixed it! it was so stupid yet no way of knowing,
so i almost ordered the flex cable but said I'd clean the inside first to make sure its not the issue, I opened the back case and while cleaning I noticed a ribben was loose, lol, i just popped it back into place and walla, worked like new!
thanks for all your help, my phone is back to working great
Click to expand...
Click to collapse
lol
glad it works now

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