[Q] Cracked Screen - Droid Eris Q&A, Help & Troubleshooting

So I dropped my Eris (which has been rock solid and no issues since I got it --mostly thanks to Kaos and all the developers for their hard work) and shattered the screen. An insurance replacement is nearly $100 for a refurbished Eris, and I am not yet ready for an upgrade. Even if I was, I am not happy with most of the phones out there given all the great phones coming out soon.
Has anyone repaired their Eris or done a tear down? I found a site to get replacement parts, and I can get the needed parts for about $50.
Advice/Suggestions anyone?

Its not hard as long as you take your time. YouTube has tutorial videos.
Check out eBay spare parts. I bought a for parts/repair Eris last summer for $40.
Splitting the case open was the hardest part. Didn't have the right tool. But I think some replacement kits come with a pry bar.
After its open, watch for the tiny ribbon connectors.
Sent from my GSBv1.7-ERIS using XDA App

Awesome! I knew someone on here had experience with this. I really do not want to spend that much on a unknown refurbed phone, or waste my wife's early upgrade when there are no exciting phones out there and no deals to be had. The phone is shot, I am willing to "risk" $40 dollars or so to try (I am reactivating my Envy now to buy time).
I did find a website, but will check ebay out as well. I appreciate it.

That's how I felt when mine broke. Verizon wanted $170 at the time for a refurbished Eris. I figured I could buy 3or4 parts/repair units off eBay for that.
If you like to tinker, its not a bad project. It's already broken; either you fix it or break it more!
Sent from my GSBv1.7-ERIS using XDA App

I just broke mine for the second time and got mine off eBay. It was $35 with free shipping and comes with a pry tool but you will need a small Philips and t5 or t6 driver. Some eBay digitizers come with the tools and prytool. Like was said before you can find the tutorial online to fix it. The hardest part is scraping the double sided tape off and getting on the new screen. Also I found if you don't glue it good and leave gaps, and dust can get between the screens. Also I would test the screen first, the first time I got it in I put it all together and glued it and it did not work. Good luck don't let my post put you down, it really is easy just take your time, if you have any experience taking electronics apart this is a sinch.
Sent from my FroyoEris using XDA App

Go to youtube.com and plug in
"HTC Eris replace screen"
in the search box - at least 5 different repair videos come up.
I've watched one of them that seemed pretty good, but there's probably no harm in watching all of them; you'll probably pick up a useful pointer from each of them.
You might want to plug in the search term "HTC Eris digitizer" on amazon.com - there are a number that come up claiming to be "new" for $40.

Thanks everyone...the million dollar question is if I broke only the digitizer or the LCD as well/ The digitizer s very fractured, but under the one section you can see through (less than 1/4 of the screen), the LCD looked fine. I think I will attempt to take it apart and see if the LCD is bad as well. I found a new digitizer and tools for under $40....

Related

[Q] How many have successfully replaced digitizers?

Hey All..
I saw a TBolt pop up on Craigslist and ended up trading my OG Droid (that I bought from a friend for $50) + $25 bucks for a Tbolt in very good condition but the Digitizer is cracked..
Its not Horrible, I still use the phone and love 4G.. but I want to replace the Digitizer.. I have done a few screens on IProducts and older phones but I have herd lots of horror stories about Digitizers not working after being replaced or dead spots and ghost touches on the TBolt..
So How many have done it and everything has gone 100% fine and where did you get your screen and adhesive? And then how many say i should save my pennies and trust someone else to do it?
I've done 2
1 successful and one a disaster
Put to much 3 m tape on one and it smudged on ends and touch screen
Only worked half way but if you use hair dryer and get really hot and use a small amount of tape it isn't that bad but watched video on YouTube of repair from a repair universe and that's where I bought it
Sent from my ADR6400L using XDA App
carycooke said:
I've done 2
1 successful and one a disaster
Put to much 3 m tape on one and it smudged on ends and touch screen
Only worked half way but if you use hair dryer and get really hot and use a small amount of tape it isn't that bad but watched video on YouTube of repair from a repair universe and that's where I bought it
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
So Repair Universe has good stuff? I was hoping someone had sourced a better (read; cheaper) replacement.. $40 is steep compared to the $15 Digitizers that are still working on Itouches i replaced 2 years ago.. and I have never had to separate a LCD and Digitizer before when they were glued together.. that was the biggest thing I am unsure of..
I replaced a digitizer/LCD combo on the Thunderbolt, but I've also replaced the digitizer alone on the HTC Inspire and HD2 many times, and the Thunderbolt is very similar to these two (especially the Inspire). It's not very hard to separate the digitizer from the LCD, just heat the glass up very good first, and make sure you get some good 2mm adhesive for reassembling them. The digitizer does not adhere to the frame at all (though the shell does sort of wrap around and clip onto the glass), it is only adhered to the LCD so you have to be sure to get them nice and tight. The best way to do this is to just get an LCD/digitizer combo pre assembled, then it only takes about 5 minutes from start to finish, and you don't have to be nearly as careful. You can get the combo for like $50 on eBay, just make sure you buy from a reputable seller. Repairs Universe is trustworthy, but they sell the same stuff you get on eBay, and everything is made in China to begin with.
Awesome to hear. I won't be going to repare universe then. 40 for the digitizer alone is steep to me. I am not sure if I want to try and just do the digitizer or just swap both. I bought this TBolt for $60 used so I can probably afford to just buy the whole assembly.
Sent from my ADR6400L using Tapatalk

Replacment Digitizer Quality

Dropped my Atrix before i got me a casing for it.
I want to know how is the quality of the replacements glass wise is it still gorilla glass or?
I got my screen replaced at youbreak Ifix. The screen is identical, just be careful that it gets seated well or you will get a lot of dust under the screen..drives me crazy!
Sent from my MB860 using Tapatalk
If you haven't already bought one take a look at this at ebay,
http://www.ebay.com/itm/OEM-Motorol...052?pt=LH_DefaultDomain_0&hash=item3cc340bee4 .
It is the digitizer and frame assembly. I just bought one of these for mine and I gotta say that I could not be any happier. For one it is OEM. Another I didn't have to seperate the frame from the glass or mess with glue tape. It is a b!tch connecting the ribbon cable back to the mainboard. But other than that it is an easy repair.
Oh, it looks absolutely brand spankin' new.
i replaced my digitizer with a part i got from amazon, big mistake, it was so much worse, looked identical but was just aweful, luckily moto replaced it for free as now i didnt have a broken screen it was still under warranty! good as new now.
edit: also looking at that post above, if you are going to do it yourself having it come with the frame would be great as mine didnt, so i had to use a hairdrier to heat up the glue holding the digitizer to the frame, real PITA
Yeah you're right ears1991, it was nice and easy not having to worry with separating the glass from the frame and then reattaching the new one. My phone looks better than ever. On the very first day that I ever owned it I handed it to my 24 year old son and he immediately dropped it. It put a nice gouge it the glass so until now I have never really had an Atrix that looked new.
JdgM3NT4L said:
If you haven't already bought one take a look at this at ebay,
http://www.ebay.com/itm/OEM-Motorol...052?pt=LH_DefaultDomain_0&hash=item3cc340bee4 .
It is the digitizer and frame assembly. I just bought one of these for mine and I gotta say that I could not be any happier. For one it is OEM. Another I didn't have to seperate the frame from the glass or mess with glue tape. It is a b!tch connecting the ribbon cable back to the mainboard. But other than that it is an easy repair.
Oh, it looks absolutely brand spankin' new.
Click to expand...
Click to collapse
do you have instructions on how you fixed it or a youtube video, and also what tools did you need to fix it? my digitizer has been acting crazy and I need to replace it.
yea youtube video called
replacing atrix digitizer
from Repair universe
problem is thwy only show how to *completly disasemble it
they dont show how to put it back together
ltdanno360 said:
yea youtube video called
replacing atrix digitizer
from Repair universe
problem is thwy only show how to *completly disasemble it
they dont show how to put it back together
Click to expand...
Click to collapse
DONT USE REPAIR UNIVERSE! Horrible customer service, no phone support, slow ass shipping even tho I paid extra for next day (got it in same time as regular shipping) and gave me the run around when they sent me a defective digitizer first time. Took me nearly a month from order to get what i paid for and only after I threatened to notify BBB of their horrible service.
pre4speed said:
DONT USE REPAIR UNIVERSE! Horrible customer service, no phone support, slow ass shipping even tho I paid extra for next day (got it in same time as regular shipping) and gave me the run around when they sent me a defective digitizer first time. Took me nearly a month from order to get what i paid for and only after I threatened to notify BBB of their horrible service.
Click to expand...
Click to collapse
The queen has spoken yea they suck!
Sent from my MB860 using Tapatalk
quinto0827 said:
do you have instructions on how you fixed it or a youtube video, and also what tools did you need to fix it? my digitizer has been acting crazy and I need to replace it.
Click to expand...
Click to collapse
I watched this video and only needed a small phillips screwdriver and a prytool. I haven't found a video where they show it going back together... Just reverse the steps and you'll be ok. The only hard part was getting one of the ribbon cables back in place. And I gotta say that cable was a b!tch. But I have large fingers and I still got it. So if you have some degree of patience and aren't afraid of messing with tiny stuff go for it.
thanks a lot. i just ordered from the person you suggested from eBay. ill give an update when it comes on Thursday and I replace it.
Cool, I just took my daughters apart, it is dead. I thought that maybe if I disconnected and reconnected the mainboard that maybe it would help. No dice. But I did find that using a pair of locking forceps helped a lot with the cables. Actually it was really, really easy. So if you have a pair, or know someone who works at a hospital that can get a pair, it is worth the trouble. Good Luck.
i just fixed, worked like a charm. and you were right, those damn ribbon cables were a pain. i can finally type regular letters again. lol.
That's great. Was yours pretty much new looking? Mine looks great, there are two tiny dimples on the upper bezel but they aren't easy to see. It's still a 9/10.

[Q] Best place to buy new screen?

Dropped my Thunderbolt at the bar last night and, unfortunately, the screen cracked =(.
Where would be the best place to buy some new glass? Does something like iFixit exist for non-Apple devices =P? Also, on a side note, from a previous accident I had with my phone almost a year ago, the backlight for back and search dedicated buttons died. While I have my phone apart, is there an easy way to replace those, or are they attached to something larger? In the mean time, I'll keep using "keyboard backlight" to keep them always disabled =/
You can buy a new screen from amazon. There are repair videos on YouTube that are pretty easy to follow too. The backlights for the capacitive buttons I'm not sure about.
Sent from my ADR6400L using Tapatalk
The reviews on Amazon make me weary... it seems to be hit or miss in terms of quality.
Try this site
http://www.repairsuniverse.com/htc-thunderbolt-screen-replacements-repair-parts.html
Sent from my ADR6400L using Tapatalk
Research this method and please let us know how it goes. My screen is scratched pretty bad.
Sent from my ADR6400L using XDA
Just a tip, I fix phones for a living and it is incredibly difficult to remove the LCD without breaking it, I would highly recommended buying the LCD and digitizer together. Use repairs universe or wholesalegadgetparts.com, I've had great experiences with both.
I can see where you are coming from but all of the replacements I saw were both in one piece.
Sent from my ADR6400L using Tapatalk
I bought a replacement but never used it. I can sell it to you.
Sent from my ADR6400L using XDA
The place I usually get my screens are amazon and eBay I found them to be the cheapest
Sent from my ADR6400L using XDA
Just a quick update for future reference:
I bought a digitizer ONLY from Repair Universe (RU) originally, but after reviewing the take apart guides/videos for the Thunderbolt, I figured it'd be smarter and easier to buy the LCD + Digitizer pre-assembled. So I returned my digitizer to RU.
RU didn't have the LCD+Digi combo, so I checked wholesalegadgetparts.com (WSGP) per brandogg's suggestion. They not only had the combo, but they had the digitizer MUCH cheaper than RU, keep that in mind if you're buying from the two.
The only problem was WSGP had the LCD+Digi on back-order until mid-May, and I didn't want to to wait. So I got onto eBay and bought the LCD+Digi from a high-ranked seller that a personal friend had purchased iPhone LCD's from before.
Received the eBay screen and an hour later, I have a fix Thunderbolt! It actually feels like a new phone since there are no tiny scratches or nicks on the screen! Not to mention cleaning out all the dust/dirt/grossness from the inside made my proximity sensor function correctly, huzzuh!
Thanks for the help and suggestions, you've saved my phone and wallet!
I realize the original poster has resolved his issue, but I'm posting this just as a reference for others.
My lovely wife has cracked her screen to the point it needed to be replaced twice in the last year. First time I paid $100 (including parts) to have a local place do it. The person did a poor job, claimed it was a difficult repair, and the sensitivity was wrong. When she cracked it a second time I fixed it myself using a screen from http://www.directfix.com/ and used this youtube video. I found it fairly easy and replaced it in about an hour taking my time. After my repair, it works fine although I did have to clean out some dust once (not as well sealed as factory obviously). I believe the screen, plastic pry tool, and small screw drivers was around $64 including tax & shipping. I have no connection to the company that I purchased the screen and tools from(just stumbled on them via google), but I am happy with their service.
I am an engineer and do have a little experience taking apart other electronics, but I am by no means particularly good at it. It's definitely doable by anyone with the patience, and I had no trouble replacing just the screen and not the LCD. It may have been a bit easier for me as it was the second time the phone was taken apart.
I've made Gorilla Glass a requirement for my wife's next phone...
It was definitely easier since the screen had already been replaced and the replacement LCD did not have the same adhesive that the original would have had...and the Thunderbolt does have Gorilla Glass.
Also, gorilla glass is made for scratch protection not impacts.
Sent from my ADR6400L using Tapatalk
sdnick484 said:
I realize the original poster has resolved his issue, but I'm posting this just as a reference for others.
My lovely wife has cracked her screen to the point it needed to be replaced twice in the last year. First time I paid $100 (including parts) to have a local place do it. The person did a poor job, claimed it was a difficult repair, and the sensitivity was wrong. When she cracked it a second time I fixed it myself using a screen from http://www.directfix.com/ and used this youtube video. I found it fairly easy and replaced it in about an hour taking my time. After my repair, it works fine although I did have to clean out some dust once (not as well sealed as factory obviously). I believe the screen, plastic pry tool, and small screw drivers was around $64 including tax & shipping. I have no connection to the company that I purchased the screen and tools from(just stumbled on them via google), but I am happy with their service.
I am an engineer and do have a little experience taking apart other electronics, but I am by no means particularly good at it. It's definitely doable by anyone with the patience, and I had no trouble replacing just the screen and not the LCD. It may have been a bit easier for me as it was the second time the phone was taken apart.
I've made Gorilla Glass a requirement for my wife's next phone...
Click to expand...
Click to collapse
Basically why I said do it yourself and the thunderbolt already has gorilla glass but you might want to consider a otter box for this device
Sent from my ADR6400L using XDA
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Read the Forum Rules Ref Posting
Moving to Q&A

[Q] Cracked Screen -- Repair/Replace?

My wife's Rezzie has a cracked screen. Nothing seems to have caused it. All was fine when she put it on the counter. An hour later, it's got cracks running all across it. The digitizer still works. It doesn't appear that any shards have worked loose.
A quick check on eBay shows that used Rezounds are going for around $200. That's not a great deal, since we've got a discounted upgrade available at VZW (though we'd have to extend our contract -- yuk). The phone is off warranty and doesn't have insurance on it any more.
There's an excellent repair place near where we live that can do the work in an hour, but they charge about $175. The parts seem to be available on Amazon for about $30-$50. However, the quality and results for DIY repairs appears to be somewhat mixed, and the process looks to be a bit involved.
So -- do we leave the phone as-is? Try and repair it ourselves? Send it in for repair? Buy a used one? Buy something else? Interested in y'all's thoughts.
Personally, and I say personally cuz I'm good with detail and following instructions, I'd say try to fix it your self if you mess up your out like fifty bucks and have to get a new phone anyways.. but that's just me I just ordered a LCD, digitizer, and tools off eBay for my incredible gonna give it a try my self in few days.
Sent from my ADR6425LVW using xda app-developers app
jldeitch said:
My wife's Rezzie has a cracked screen. Nothing seems to have caused it. All was fine when she put it on the counter. An hour later, it's got cracks running all across it. The digitizer still works. It doesn't appear that any shards have worked loose.
A quick check on eBay shows that used Rezounds are going for around $200. That's not a great deal, since we've got a discounted upgrade available at VZW (though we'd have to extend our contract -- yuk). The phone is off warranty and doesn't have insurance on it any more.
There's an excellent repair place near where we live that can do the work in an hour, but they charge about $175. The parts seem to be available on Amazon for about $30-$50. However, the quality and results for DIY repairs appears to be somewhat mixed, and the process looks to be a bit involved.
So -- do we leave the phone as-is? Try and repair it ourselves? Send it in for repair? Buy a used one? Buy something else? Interested in y'all's thoughts.
Click to expand...
Click to collapse
I got my replacement glass/digitizer for $20.
Just be careful to document all your steps if you do it yourself, as I forgot to put the pieces for the capacitive lights back in.

Cracked screen badly

Hey, so I cracked my One X+ screen quite badly, it fell on it's side on a wood floor, and it cracked.
Thing is, this isn't a normal crack, if I put it in my pocket, I end up with pieces of glass everywhere, and if I use it, my fingers get cut and bleed, so I can't use it right now.
I am not a handy guy myself, so I won't even try fixing it, I've been checking out some places, they seem decent, but they mostly do iPhone repairs. One of them quoted me $150, and another $130
The $150 has a 5-star yelp rating, but then again, iPhone screens (from what I know) are fairly easy to replace
I'm so pissed at myself, because I never wanted to use a case, as the phone is really sexy and feels good.
I e-mailed corning for the gorilla glass damage, which was weird, and they said that they will pay me $200 for the phone and they will (obviously) keep it for research (Probably replace the screen and sell it?)
I'm so worried, because after reading around, it seems that HTC One X screens never end up looking good, and I can imagine that being worse for the X+, as it is a bit more rare.
The screen is cracked on the side, and those cracks extend all the way to the other side of the phone, but on the left side, the glass is just destroyed.
Will post pics later
Wow, that sucks bud. I broke the screen on my SGSII last year and just chucked it and bought a phone on E-bay.
I replaced the screen on an I-pod and it was pretty simple. I did a lot of research before I did it and it turned out good.
I don't know what to tell you as far as replacement. If you got $200.00 for the broken one and could find one on E-bay for $450.00, you would have a replacement for $250.00. Just a thought.
Best of luck and post some picks when you can.
Steve
Yeah, I'm mostly discarding that option. I do wonder if its actually possible for the phone to end up decently after one of these repairs
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theproftw said:
Yeah, I'm mostly discarding that option. I do wonder if its actually possible for the phone to end up decently after one of these repairs
Sent from my WT19a using Tapatalk 4 Beta
Click to expand...
Click to collapse
I spose if you found someone qualified to do the repair, it should be like new when it's done. Be sure they use a good quality screen and digitizer for the repair. Should even consider using a direct HTC replacement. Of course that will up your cost.
I spose it depends on what you are willing to do for your phone. How bad do you want your HOX+ back??
I would just send it to HTC, cost me 180 british pounds, the good side is that you will get a new unibody, and a full service on the insides of the phone. I think its well worth it, and it keeps your warranty in play.
boe323 said:
I would just send it to HTC, cost me 180 british pounds, the good side is that you will get a new unibody, and a full service on the insides of the phone. I think its well worth it, and it keeps your warranty in play.
Click to expand...
Click to collapse
I don't care much about the warranty, if it dies I'll replace it, thing is, I can get upto $150, since I'm a high school kid, and (this is serious!) my parents said that if I break my phone, they're not replacing my phone in the next 2 years.
So they don't know.
stevespens said:
I spose if you found someone qualified to do the repair, it should be like new when it's done. Be sure they use a good quality screen and digitizer for the repair. Should even consider using a direct HTC replacement. Of course that will up your cost.
I spose it depends on what you are willing to do for your phone. How bad do you want your HOX+ back??
Click to expand...
Click to collapse
I ain't got that much cash, and I need it this week and can't do it via mail, so prolly not happening
Sent from my WT19a using Tapatalk 4 Beta
Actually the one x and one x plua use the same screen/digitizer and you have to pry the back of it off and disconnect it all if you really want that phone to work and keep any bit of warrenty send it to htc if not bring it to a repair shop
Sent from my HTC One X+ using xda premium
They sell kits on e bay with instructions and ideo instructions on you tube invest in an otter box it dosent add too much bulk and its a bargain ive seen people drop their phones 35 feet when i worked in chemical plants otter boxes on had a gash in it from tumbling down insulation bouncing off pipes and hitting concrete foundations phone was 100%fine
http://www.dealsishop.com/htc-one-x...acement.html?gclid=CNr_4uCAq7gCFZRj7AodeWQAIQ
http://www.dealsishop.com/htc-case-opening-tool-kit.html
Sent from my HTC One X+ using xda premium
The One X and One X + are definitely a difficult replacement. You need to FULLY clean up the old adhesive and take your time or you will get bad results. You also need to use the right adhesives to get good results. It would cost about $10 to $15 to get a role of adhesive you could use (trimming needed in tight areas) that would do about 50 phones.
Take your time and be thorough. Also be REALLY carefull with all the flex cables or you will be screwed when you put it back together.
I have fixed about 25 of the One X and one One X+ and its a minimum of 1.5 hours of work for me now and I know exactly what to do.
Thread has been closed as there is another cracked screen thread currently open. Duplicate threads are not allowed

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