Can't Remember Unlock Code - Hero, G2 Touch Q&A, Help & Troubleshooting

Hey,
I lent my phone to a friend a few months ago, and they put an unlock code on it and can't remember what it is. I know the gmail account and password, but every time I put the email address and password in it says invalid username/password.
Is there anyway I can do a factory reset of the phone. I tried holding down Home and Power On, but this happens http://c848462.r62.cf0.rackcdn.com/b4bdfe9625ba680f1724fb8e1f461772.png
I tired swapping the SIM for my friends (phone is carrier unlocked) which also has 3G data allowance, but it still wouldn't accept the email.
Thanks,
Charlie

I read somewhere that you can do the reset if you power the phone on while holding Home and Back. I'm not sure, though...
Sent from my Hero using XDA App

After pressing home and power you need to press power and volume up I'm not sure but I know it is something volume up or volume down try power first then you can wipe it from there

Related

Locked out after too many pattern attempts? SOLVED!!! WITHOUT ANY DATA LOSS!

Well, my little brother attempted to enter the pattern seemingly too many times and guess what I was locked out without any way to access my contacts, apps etc.
The phone prompted me to enter my google credentials, and guess what? I entered them only to see it reject it by saying that it was an incorrect username or password.
I kept looking in many forums and found no success even after 10 long hours of searching.
AND THEN....
I decided to GIVE MY PHONE A CALL from my house number. ACCEPTED IT and pressed the "Settings" button and there shows the Contacts, Sim Tools etc. I pressed the contact button only to see the dreaded locked screen again.
But since that was enough to give me hope, I GAVE MYSELF A CALL AGAIN and pressed the settings button again. Only this time I was able to enter into the Contacts menu. I pressed the Home button and was so glad I was able to ENTER MY HOME SCREEN!. I pressed and went to settings---> accounts and sync--->quickly synced my gmail and deleted all other accounts. I locked my phone again by pressing the power button. I ENTERED MY GOOGLE CREDENTIALS AGAIN and THIS TIME IT WORKED!!!
I was so glad that I had recovered my phone WITHOUT ANY DATA LOSS!
I hope this helps many who are suffering from this glaring android bug that is so frustrating.
BTW. I AM USING SAMSUNG VIBRANT with official firmware.
Guaide me please
yaape said:
Well, my little brother attempted to enter the pattern seemingly too many times and guess what I was locked out without any way to access my contacts, apps etc.
The phone prompted me to enter my google credentials, and guess what? I entered them only to see it reject it by saying that it was an incorrect username or password.
I kept looking in many forums and found no success even after 10 long hours of searching.
AND THEN....
I decided to GIVE MY PHONE A CALL from my house number. ACCEPTED IT and pressed the "Settings" button and there shows the Contacts, Sim Tools etc. I pressed the contact button only to see the dreaded locked screen again.
But since that was enough to give me hope, I GAVE MYSELF A CALL AGAIN and pressed the settings button again. Only this time I was able to enter into the Contacts menu. I pressed the Home button and was so glad I was able to ENTER MY HOME SCREEN!. I pressed and went to settings---> accounts and sync--->quickly synced my gmail and deleted all other accounts. I locked my phone again by pressing the power button. I ENTERED MY GOOGLE CREDENTIALS AGAIN and THIS TIME IT WORKED!!!
I was so glad that I had recovered my phone WITHOUT ANY DATA LOSS!
I hope this helps many who are suffering from this glaring android bug that is so frustrating.
BTW. I AM USING SAMSUNG VIBRANT with official firmware.
Click to expand...
Click to collapse
dear sir ,,how to remove pattren lock with out deta lose please help me and Guaide step by step ,,and where is you g mail i d and home addres and contact no i am from pakistan,,
please no mind ....
i hope you understand ,,
and ADVANCE THANKS
AKMAL
---------- Post added at 12:00 PM ---------- Previous post was at 11:49 AM ----------
bilal483 said:
dear sir ,,how to remove pattren lock with out deta lose please help me and Guaide step by step ,,and where is you g mail i d and home addres and contact no i am from pakistan,,
please no mind ....
i hope you understand ,,
and ADVANCE THANKS
AKMAL
Click to expand...
Click to collapse
Dear Sir,,
please no mind ,,customer many customer wants ,,with out deta lose many pattren lock ,gamail lock unlock with out deta lose ..please share software or eazy tips ...
Thanks ..
urgent
hi.
will u please tell me the process in detail. i am very much tens. i dont want to loose my data.
plz help at the earliest.
yaape said:
Well, my little brother attempted to enter the pattern seemingly too many times and guess what I was locked out without any way to access my contacts, apps etc.
The phone prompted me to enter my google credentials, and guess what? I entered them only to see it reject it by saying that it was an incorrect username or password.
I kept looking in many forums and found no success even after 10 long hours of searching.
AND THEN....
I decided to GIVE MY PHONE A CALL from my house number. ACCEPTED IT and pressed the "Settings" button and there shows the Contacts, Sim Tools etc. I pressed the contact button only to see the dreaded locked screen again.
But since that was enough to give me hope, I GAVE MYSELF A CALL AGAIN and pressed the settings button again. Only this time I was able to enter into the Contacts menu. I pressed the Home button and was so glad I was able to ENTER MY HOME SCREEN!. I pressed and went to settings---> accounts and sync--->quickly synced my gmail and deleted all other accounts. I locked my phone again by pressing the power button. I ENTERED MY GOOGLE CREDENTIALS AGAIN and THIS TIME IT WORKED!!!
I was so glad that I had recovered my phone WITHOUT ANY DATA LOSS!
I hope this helps many who are suffering from this glaring android bug that is so frustrating.
BTW. I AM USING SAMSUNG VIBRANT with official firmware.
Click to expand...
Click to collapse
HEY THANKS FOR THE GUIDANCE BUT i AM USING MOTOROLLA CHARM MB502 AND WHEN I CALL ON MY NO & ANSWER THERE IS NO SETTING BUTTON, IT HAS A BACK BUTTON A HOME BUTTON & A MENU BUTTON I TRIED PRESSING ALL THESE BUT IT DOES NOT GO IN TO THE PHONE SETTINGS...PLEASE HELP ME WHAT CAN I DO
Too many pattern attemps!
I have this problem. I dont have a rooted phone. I dont want to loose my data. I have samsung galaxy y s 5360. i tried using adb bt cant get root access to go to data folder. I cant root my phnoe now. please help me
This program can really help, but it is almost 4$
screen lock bypass pro is a good alternative. can find it on Play store

[Q] Sophix Tab-730g - Lost Password, Help?

Hello everyone,
we got this cheap tablet for my niece as a Christmas gift. She put a password on it and now she doesnt remember the password. It is connected to one of my gmail accounts, but I cant even get the tablet to give me an option to bypass device password via my gmail and password.
I have attempted to use the reset button to factory reset the device, but every time it reboots it asks for the password again.
I am about to throw the thing in the trash and tell my niece "sorry, you borked it, too bad so sad" but I thought I would try here before I did that.
Thanks in advance!
hamm81 said:
Hello everyone,
we got this cheap tablet for my niece as a Christmas gift. She put a password on it and now she doesnt remember the password. It is connected to one of my gmail accounts, but I cant even get the tablet to give me an option to bypass device password via my gmail and password.
I have attempted to use the reset button to factory reset the device, but every time it reboots it asks for the password again.
I am about to throw the thing in the trash and tell my niece "sorry, you borked it, too bad so sad" but I thought I would try here before I did that.
Thanks in advance!
Click to expand...
Click to collapse
I kept messing with it, and after trying the power + volume down process about 25 times I finally got it to take and entered into recovery. It didnt work at all the first bunch of times I tried it, basically this thing is annoying.
Thank you!
Factory Reset Sophix Tablet that works
hamm81 said:
I kept messing with it, and after trying the power + volume down process about 25 times I finally got it to take and entered into recovery. It didnt work at all the first bunch of times I tried it, basically this thing is annoying.
Thank you!
Click to expand...
Click to collapse
So I was having the same problem. It turns out that you do not press the volume up button along with the power button, but instead press the volume button in the middle along with the power button. Found that on a you tube video.
That resets the device to factory settings.
Note: If you have a memory card in the device, take it out before you start all this process so it doesn't lose data.
Sophix Tablet is made by digix media but I didn't find their website helpful to reset the password. Their website had me downloading zip files to my computer, etc. Very lengthy and time consuming.
Hope this helps someone else!

Recovery/SIM question...

Just got an amazing deal on Razr. It does have a clean ESN, but unfortunately, I do not have Verizon as a carrier, but I was hoping to use this as an "mp3" player and such. Root it, have fun with it, etc.
Right now, when I power on, it comes to the "Emergency call" screen, and says "No Service" at the bottom. The previous owner did leave an old SIM in it. When the SIM is removed it goes to the same screen when powered on.
I have read around (yes, I did try finding help around the web before I came here and asked) that the activation screen can be skipped and it'll work without a SIM.
When I try to go into the recovery (Vol down + power) to hard reset, the physical volume buttons don't work to scroll to the options, nor does volume up work to select options. Just ends up resetting the phone after the timeout.
I have looked everywhere for a workaround or fix for this. Couldn't find much on the recovery part of it.
Stock ROM and unrooted (told by previous owner)
HELP?

ANS UL40 from American Network Solutions (Assurance Wireless) Virgin Mobile

American Network Solutions (ANS) mobile phones provided by Assurance Wireless (Virgin Mobile) have been known to boot loop, freeze, stay frozen, crash, (right out of the box, brand new) and worse there is inaccurate or completely wrong information on how to do a factory reset and reboot the device. Below I will outline how to reboot the phone and perform a hard factory-reset with no home button on this cellphone.
Problem: Phone won’t turn off, won’t restart, or is stuck on and has no removable battery.
Solution: Keep the phone on and unplugged until battery dies or perform a hard reboot (see below).
Problem: My cell-phone is stuck on and there is no home button to do a hard reset
Solution: Perform a hard reboot. To restart a phone without taking out the battery, simply hold the Volume Up button, the home button (do not press if there is none obviously) and the Power button at the same time. While you hold these simultaneously, the phone will reboot in about 5 to 10 seconds.
Problem: I can’t factory reset my ANS UL40 phone (American Network Solutions) from Assurance Wireless by Virgin Mobile because I can’t get into the recovery menu.
Solution: Turn the phone off (or do a hard reset by holding the Volume-Up Button and the On-Button. Phones with no home button all reboot like this so just wait a few moments and the phone will restart.
Problem: My new mobile phone from Assurance Wireless gets stuck on the loading screen!
Solution: Perform a hard reboot (Volume Up + Power) then when it restarts and you’re on the white Assurance Wireless screen, stop holding power and only hold Volume Up. Keep pressing-and-holding the Increase Volume button and after a while you will be navigated to the Factory Reset Menu. You can wipe the cache partition only or perform a factory reset (which will also wipe the cache). To move around on the menu, use the volume keys (increase volume goes up, decrease volume goes down) and to select your entry simply use the power button (the on button). If this still doesn’t work, see further instructions in the solutions below.
Problem: Phone is frozen on loading screen, stuck in boot-loop even after factory reset/wiping cache partition.
Solution: After you have factory reset or wiped the cache partition you can also choose to install an update from the internal memory or sd-card. If you select this option it will perform a more rigorous factory reset then since you won’t have a package to install it will cancel. I’ve noticed my device getting out of the boot loop once I did this process and it was stuck on the boot screen even after I did a factory reset.
Problem: Can’t get to the recovery menu with my government assistance phone.
Solution: Turn off the phone and with the volume up button held down, power the device on. Keep holding both buttons until you see the white “American Network Solutions” screen with the outline of an eagle. At this point release the power button and continue to hold the volume-up key. After about 5 seconds you will now be inside the Recovery Menu and can do a factory reset.
Problem: My phone has no home button and I need to hard reboot to get to the Recovery Menu and perform a factory reset!
Solution: Hold the Volume-Up Button and the Power Button at the same time. for at least 10 seconds. Your device will restart and after the white ANS screen shows, stop holding the power button. Continue holding the increase audio key until you are at the Factory Reset / Recovery Menu screen. Use the volume buttons to navigate the menu and use the on button to select your choice.
Problem: My phone hangs on the blue Assurance Wireless screen.
Solution: See Above.
Even on the Virgin Mobile and Assurance Wireless websites and in the owner’s manual it says to hold the Volume Up + Home Button + Power Key and to keep holding them until you’re in Recovery Menu. This isn’t going to work for two reasons on the UL40: 1) It has no home button! and 2) it will just keep rebooting every 5 seconds if you hold the power button down constantly. You have to hold the Volume-Up Button and the Power Button until the phone reboots and then let go of the power button while still holding the volume up button. Keep holding the volume up key until you’re into Recovery Mode.
I hope this helps as the information online is either incomplete or completely wrong. Some places say to keep holding the power button along with the volume up key and if you do that the device will just keep restarting, effectively creating a boot loop where there wasn’t any before. Genius! lol. I figured this out after my device, fresh out of the box, froze while charging on the blue Assurance Wireless screen. Finally OCD is good for something! These phones are supposed to be a “Lifeline” but I’d be hard-pressed to get ANYTHING on the line with this potato. Avoid at all costs unless absolutely necessary.
Enjoy.
Assurance Wireless "Tech Support" e-mail address or direct phone number. ANS UL-40.
Need Assurance Wireless "Tech Support" e-mail address or direct phone number, to replace defective ANS UL-40 ANDROID 7.1.1 that keeps crashing after 10 Factory Resets in 3 Months.
RE: Replacement ANS UL-40 ANDROID 7.1.1. (Multiple Factory Reset No Resolution).
Received replacement phone from Assurance Wireless 3 months ago. After two days, new phone crashed, with all system apps failing. In past 3 months phone continues to crash and is inoperable. Factory Reset 10 times and after each phone runs for a day or so then crashes.
Obviously the phone is defective. Trying to avoid 611 or 800 Customer Service 1-2 hour on hold call for Tech Support.
Need e-mail address or direct phone number for Assurance Wireless "Tech Support Desk" not Customer Service.
Please, please post. Desperate.
TNX MUCH
CIO
Is it possible to swap my UL40 for a normal phone I can use JUST to make necessary calls to relatives or EMS folks for help if I need it? This Obama phone is far to smart for me.
You have to call ASSURANCE; or go online to your ASSURANCE account and try to SWAP phones. Good luck.
Note: The UL40 is pure JUNK. DOJ is looking into multiple fraud claims.
Download an ad blocker!
[email protected] said:
Is it possible to swap my UL40 for a normal phone I can use JUST to make necessary calls to relatives or EMS folks for help if I need it? This Obama phone is far to smart for me.
Click to expand...
Click to collapse
Cell phones are like min-computers. For instance, if you don't like ads on the internet you have to use an ad blocker. It is the same with cell phones. Apparently before smart phones the Assurance Wireless phones were not as much lie computers and did not have ads, but now they do.
Does anyone know of a way to bypass the lock screen?
My father died suddenly with the phone in his pocket. Looking to get pictures off of it as well as investigate any communications leading up to this death.
Willing to do anything to prove this is legitimate. Sign a document, show my identity, even pay someone to unlock it, etc.
And to those "give the phone back to its rightful owner" people in advance - my father's body was not discovered until ~3-4 days after his death, so it was partially decomposed. I can send pictures of the UL40 phone soaked in the bloody ooze from his decomposing skin if you're interested. Took hours of cleaning to make the stench of death go away :victory:
INEED NETWORK UNLOCK S SOFTWARE DOWNLOAD

Pattern stopped working

Hey!
I have fingerprint and Iris along with pattern on my phone. Suddently while using the phone, it stopped accepting my pattern (which I use daily, and no, I don't have a case of amnesia). I was dumb enough to restart my phone as some suggested that made the phone accept their pattern again, but now, of course, I'm completely locked out.
-I've tried findmyphone.samsung.com but it only say I haven't activated the unlock feature.
-I've tried entering "adb shell" and then "cd /data/data/com.android.providers.settings/databases" but get "Permission denied" (while on the lock screen)
-I usually get 3 tried on the pattern, but now I only get 1 try then a 30 second timer.
I really don't want to factory reset via recovery (would that even help?) as I have so much data on my phone I don't want to lose.
Is there ANY way to get into the phone again? This is REALLY frustrating as I'm now locked out because the phone got bugged and suddently, seemingly forgot my pattern. SAMSUNG support claims that it's not their fault that "I" forgot my pattern (I remember it like night and day), and also that I don't have the "setting" for 3 attempts activated (when I clearly do, which I know as I get the prompt daily due to missing a point now and again). Their suggestion is that I turn the phone in for service, but the problem is that I'm catching a flight and moving out of the country in less than 2 weeks, and there is no shop even remotely close to me, so that isn't an option..
I have bills to pay too, and the bank security app is also on my phone.. /:
PS! My phone is not rooted.
Nevermind. I just factory reset as I figured I had a backup. Later (too late) I realized the backup was from November, and that I COULD have made a backup via findmyphone.samsung.com FIRST. So if anyone has my issue, just go to findmymobile.samsung.com and backup, then boot into recovery (reboot, hold bixby button, volume up and power button down, and release power button when the samsung/knox screen shows up), then wipe data. Later you'll be able to use your backup to recover your data and apps.

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