I received my SGS2 on Monday - pre-installed with the latest firmware (KE7) - and had problems immediately trying to get Microsoft Exchange ActiveSync configured.
I entered my configuration, consisting of
email address
Domain: user name
password
Exchange server
and a tick in the 2 SSL boxes
but kept getting error messages like:
Setup could not finish
Unable to connect Server
or
Setup could not finish
Activation failed. Unable to connect to network. Try again with network provider's default APN.
And before anyone asks, I did have a working data connection (automatically configured) and had no problems with internet access, email, weather updates on the widget, downloading apps from the store, etc, etc. I tried lots of different values for exchange, did a number of hard resets, etc - no joy. And then I brought the phone home, connected to my wifi and tried again. It worked!
I didn't believe it myself, so the next day I did the following:
Hard reset, wiped everything including cache.
Switched on phone, entered details for exchange - same error message as above
Drove home, outside the house, switched on wifi, entered my connection details and tried again (the details that previously failed were still on the screen, I reused them with no changes)
And it worked!
I would have thought that any application, including the Exchange configuration utility on my phone, would be agnostic as to how its data was delivered to our corporate exchange server; O2 GSM data or BT home broadband connection through a wireless router, who cares?
Anyway, this was driving me mad before I stumbled on this "solution" and hopefully the above can help someone. I'll also pass this info back to Samsung.
Before I go, does anyone want to comment on what the problem could be - O2 network blocking some type of traffic, hardcoded values deep in the configuration utility, etc, etc?
Hi,
Me too facing the same issue with my Samsung Ace S5830. I tried to configure my outlook with same module from other set it worked perfectly fine. I am facing issue with only my mobile set.
So I guess its not generic problem across all mobile set.
If any one is aware of this, please help ?
Regards,
Satish
FIXED !!!
I rang my network provider - o2 - and explained my problem. I was expecting to be told that if my data was working for other things then it wasn't their problem if there was an issue with my exchange client.
I was wrong! The guy I spoke to took me through the config in:
Settings - Wireless and network - Mobile networks - Access Point Names
Basically, we blew away the existing APN config and entered a new one from scratch. If I remember correctly, the new entries were the same as the old with the exception of Proxy and Port. These had values in the original APN I was using and they were left blank in the new one.
And it worked!
The o2 network - or more specifically the proxy - was not liking some of the data produced by the exchange client (which was SSL) and was refusing it.
So, lessons learned:
O2 support for me was great
If you have a similar problem, try ringing up your provider and ask them if the APN settings (which are usually automatically generated) are correct for your device.
I couldnt get the Exchange Server settings to work on my brand new i9100, I've installed Touchdown and it appears to have fixed the problem with the native exchange setup
Setup could not finish - fix
I have been looking for the fix for the problem;
Setup could not finish
Activation failed. Unable to connect to network. Try again with network provider's default APN
In the end the fix was simple in my case, I had the wrong date and time. Once I had corrected the date and time it setup perfectly.
Hope this helps
Unfortunately i got the same problem..
Any solutions have mentioned above, doesn't worked... :S
Any ideas..?
alexisgt said:
Unfortunately i got the same problem..
Any solutions have mentioned above, doesn't worked... :S
Any ideas..?
Click to expand...
Click to collapse
HI,
i have same issue, it was working fine all along, then i changed from cyanogen nightly to Cristelo v24, exchange stopped working, i wiped everything reinstalled rom still not working, i tired lightning, Stock etc all with full wipe still email is givingme same error while setting up. I tried on another s2 it works like a charm, only problem is with my handset. Touchdown is working fine. Pls HELP!!!!!!
TIA
---------- Post added at 09:18 PM ---------- Previous post was at 08:46 PM ----------
alexisgt said:
Unfortunately i got the same problem..
Any solutions have mentioned above, doesn't worked... :S
Any ideas..?
Click to expand...
Click to collapse
did you find solution to ur problem?
did you find solution to ur problem?
Click to expand...
Click to collapse
Yes.. I tried 2 days later...
It sounds funny, but it worked with any changes...! :S
I'm in exactly the same boat. Everything was fine on Friday and then I tried a new ROM (KI8 based Touche X-Power) and, all of a sudden, Exchange no longer works. No reflash, no wipe and reinstall. I've also tried official ROM's but it just point blank refuses to set up. Touchdown works, but in-built Exchange doesn't. This is very, very strange. Is there an explanation that anyone can give? I'm stumped...
activation failed
I have the same issues. Today I upgraded to gingerbread then to cognition 5.2 and now I cannot get exchange set up. I dont know if its due to the upgrade or a total coincidence. I get the "activation failed. unable to connect to network. try again with networks providers default APN" I'm using the same exact settings for domain, exchange server, etc. as before but it will not work.
same here. from lightining rom (2.3.4) to 2.3.5 roms. same issues with all the roms.
+1 To this problem. No idea what is causing it. Tried flashing to Villain ROM, had the issue. Flashed to Lightning ROM, same thing. Had to flash back to an older ROM because this problem was so annoying! Didn't work on either Wifi or 3G, with everything double and triple checked. Seems to work fine on my older ROM.
Same issue here. I've only been on stock with an At&t SG2. It was fine intially...I then wiped the phone for personal reasons and now I get this same error... try again with network provider's default apn. I tried with Touch Down and Enhanced Email and it works fine, but no luck with the native client. Very odd!! Btw, my device runs 2.3.4.
I hope someone is able to pinpoint the problem.
Same issue here.
Was on Cog. 1.51, exchange was working fine, flashed CM7 for a couple of days again no issues, now went back to 1.51 and getting the above messages. Wiped, cleared cache, etc, nothing works.
Same issue here. It was working fine when I originally configured it on Friday night. I wanted to change my google account on the device, so I did factory reset. Now I can't add my exchange accounts.
I contacted the Rogers (wireless provider) as well as Samsung Canada (useless weekend support staffs). Rogers points to Samsung. Samsung points to my company's MIS team!?!?!?!
Anyhow, I read the activation dialogue box again and again.
"By activating this application you accept that part of your movile phone data will be stored, processed and used by Samsung for the purpose of reporting activation of the application to the licensors of the application s/w itself. Such data held by Samsung will be dealt with strictly in accordance with Samsung's privacy policy. A copy of the policy is available upon request. Continue?"
It looks like it's trying to contact Samsung server to register the Exchange activation. I'm guessing they're trying to count number of exchange (activesync) users. Maybe, to pay greedy Microsoft.
I'm going to try again tomorrow.
glad to know there are many others, just flashed touch x rom, it actually worked, but the video playback was stuttering so i thought to flash it one more time,...and then cant activate exchange mail...tried flashing other roms didnt work, but a revert back to stock rom from nandroid backup works...getting confused here also
This has been driving me nuts for the last day and a half, funny that this topic's just exploded with replies. Sounds like it's a problem with Samsung's servers (Or their mail provider, Seven) activating the device for exchange. Vexingly, it worked absolutely fine until I switched ROMs and had to re-enter the settings, I've wiped all data multiple times and flashed many a ROM to try and fix it, but still no joy. Glad to hear I'm not alone, at least, sounds like we'll have to wait for Samsung to fix it.
In the meantime, people, don't remove your exchange setup.
EDIT: Emailed Samsung NZ about it, looking forward to their response.
i'm having this problem too.
I was on kh3 rom, all work perfectly.
Then (why? why? why?) i changed yesterday to the ki3.
No more exchange, i gone back to the kh3 but nothing changed, same problem.
On wifi, 3g, also using the wifi connection on the same network of the server exchange.
Any ideas? I need those email for work ç_ç
Me too.on cm7 works
Sent from my GT-I9100 using XDA App
Since we have to wait for Samsung (Or possibly Seven) to fix it, your best bet is to use another email client like K-9 (Free in the market) or one of the AOSP ones floating around. This is only an issue with the stock Samsung email application, so CM7 & MIUI et al will be fine.
You can try putting a tick in the 'set as premium account' box, which will sync email at push through the social hub - but that will only work if your exchange server supports POP or IMAP. That method will only sync email, not contacts and such, and it might not be the best idea for confidential work mail anyway. Still, beats not having any email access on the device..
Sent from my GT-I9100 using xda premium
Hey
Just seeing if anyone having problems with Gtalk and Make It So.
For some reason I cant get Gtalk to sign in. It tries to sign in but just cant. Also Make it So just doesn't work for some reason, does it work for anyone? Its not needed, but thought it would be cool.
Apart from these issues, love the pad but wish it had HDMI out and Java though.
Done all the patches and mods and seems to work really well
Thanks in advance
I've been using Gtalk and Make it so since day two, not issues here, that i'm aware of.
fattmann said:
I've been using Gtalk and Make it so since day two, not issues here, that i'm aware of.
Click to expand...
Click to collapse
Did you use your gmail account as your webpage account? I'm thinking factory reset and start again.
If your Google password has special characters ([email protected]#$%&*?/ etc) it will give an error.
Sent from my HTC Sensation Z710e using XDA Premium App
My gmail account syncs but I cannot IM, reflashed it, changed areas and made another profile but no dice.....annoying as
[Q] Gtalk on webOS
I'm having a little trouble getting WebOS to connect to my Gtalk account, it's not a matter of it not getting on with my Google account at all (it syncs contacts and everything else) but it just can't seem to connect to gtalk. I've enabled it in settings and still nothing.
The plan was to forward my texts through Gtalk so that I could reply on the Touchpad, but this is causing a little trouble.
Thanks in advance.
Working fine here
Sent from my Inspire 4G
I did a lot more reading on it and it appears to be a problem with certain routers. This is most likely a bug on behalf of HP/Palm. Turns out Draytek/Netgear routers don't agree with Gtalk on the device. Colour me confused.
losingmyedge said:
I did a lot more reading on it and it appears to be a problem with certain routers. This is most likely a bug on behalf of HP/Palm. Turns out Draytek/Netgear routers don't agree with Gtalk on the device. Colour me confused.
Click to expand...
Click to collapse
that is definitely odd.
i use a netgear wireless router as an access point...and vyatta as my core router.
I can confirm this as 100% annoying especially as the IM works quiet well at my mums but wont work at my house.
[Q] Touchpad Gtalk issues?
Anyone else having issues signing into Google Talk on the Touchpad's messaging application?
Skype worked fine, Gtalk keeps asking me to check my account - enter the password again and it does nothing - change to available/busy and it asks for account details again.
will try signing in using a wifi hotspot from my desire later...
hopefully the 3.0.3 or whatever OTA comes out fixes this
tried connected to wifi hotspot from htc desire and failed to sign in to gtalk
Have the exact same problem over the last few days
hi folks.. I'm having the exact same problem.. Skype and Gtalk IM both worked for a long time, than about 3-4 days ago, Gtalk IM will not sign in.
I too have a Draytek router but still, it use to work. I also have Make it So but had that installed for over a week.... Weird stuff going on here...
What is "Make it so"
Don't see it in the market.
[solved] enable google account 2 step auth
go to gmail ...account settings... Enable 2 step auth or if you already did, add new device. Once I did that and input new password on TP I was able to sign into gtalk.
wutek said:
go to gmail ...account settings... Enable 2 step auth or if you already did, add new device. Once I did that and input new password on TP I was able to sign into gtalk.
Click to expand...
Click to collapse
Anyone else confirm that works? Thanks
Sent from my Xoom using xda premium
Nope It didnt work for me..I have netgear as a router.
still having problems myself.
I just had about enough with this device! This is so frustrating...
Okay, I have not done anything to my tfp. it's on stock .11. Wifi was flimsy as with everybody, but I was perfectly able to surf the internet and download apps from the market etc.
I am not sure what has happened but suddenly my internet connection isn't working properly no more. the wifi icon stays grey, I can no longer browse the android market (tells me there is a network problem) and when I open the standard browser it tells me there is a problem with certificates on pretty much every page I open.
What the hell is going on? I don't have time for this! I need to work with this device.
Has anyone ever had similar experiences with android/tf201? It might be an ICS quirk, maybe some sort of software fluke or an actual security problem, I have no idea what to google or where to check.
Please help!
xnopasaranx said:
I just had about enough with this device! This is so frustrating...
Okay, I have not done anything to my tfp. it's on stock .11. Wifi was flimsy as with everybody, but I was perfectly able to surf the internet and download apps from the market etc.
I am not sure what has happened but suddenly my internet connection isn't working properly no more. the wifi icon stays grey, I can no longer browse the android market (tells me there is a network problem) and when I open the standard browser it tells me there is a problem with certificates on pretty much every page I open.
What the hell is going on? I don't have time for this! I need to work with this device.
Has anyone ever had similar experiences with android/tf201? It might be an ICS quirk, maybe some sort of software fluke or an actual security problem, I have no idea what to google or where to check.
Please help!
Click to expand...
Click to collapse
Try forgetting your wifi connection and restarting I had to do that to my tfp and it worked right after as for the market I have not seen this issue yet but Have you tired to clear data/cache for just the market app under settings?