[Q] MotoBlur's corporate sync option - Atrix 4G Q&A, Help & Troubleshooting

In the Atrix, the corporate sync option for exchange emails is located under the MotoBlur accounts.
I was wondering, with this corporate sync, are the emails going through Motorola's server and then to the phone ?
Or will this establish a direct link from the phone to the exchange server ?
(like Touchdown, for example)
Wondering about the security aspect of having company's email going through another server before hitting the phone.
Thanks.

Direct to your company's Exchange.

willgill said:
Direct to your company's Exchange.
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Thank you.

kalte84 said:
In the Atrix, the corporate sync option for exchange emails is located under the MotoBlur accounts.
I was wondering, with this corporate sync, are the emails going through Motorola's server and then to the phone ?
Or will this establish a direct link from the phone to the exchange server ?
(like Touchdown, for example)
Wondering about the security aspect of having company's email going through another server before hitting the phone.
Thanks.
Click to expand...
Click to collapse
None of the email account options use the Moto servers.

I've always thought the emails would go through Moto's servers and get pushed to the phone like Nokia's Ovi mail service.
Thank you for the clarification. That's good to know.

Related

Remote Tracker opens Outlook instead of sending email silently

Newbie here having trouble with Remote Tracker 0.4.2-0 on my TMOUS HD2 and haven't found an answer yet. When I send email commands to RT, such as rt2#egp, my phone just sits there in standby and when I unlock it Outlook is open with the email message ready to send. Anyone have an idea why and what I need to do? When I go to Outlook Contacts>Menu>Options I get an error report, "A problem has occurred with poutlook.exe," then comes up with List view settings, that's it, I don't know if there is supposed to be more and not sure if this has anything to do with the message not being sent. Everything is stock except for a few added apps and I just did a hard reset before reinstalling my apps after some experimentation. I don't use Outlook or even set up an email account on phone and haven't made any tweaks I can think of that would effect Outlook.
I also noticed that the CELLID shows me to be in New Jersey when I'm actually in Texas, this doesn't seem to be of much use at all but I haven't tried changing CELLID settings from default.
Any insight would be greatly appreciated.
Pop45398 said:
I don't use Outlook or even set up an email account on phone and haven't made any tweaks I can think of that would effect Outlook.
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ummm,,, if you have no email set up, how do you expect it to send you an email?
samsamuel said:
ummm,,, if you have no email set up, how do you expect it to send you an email?
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I thought commands where you supply an email address (like, rt2#egp#[email protected]#password) would, if so configured, silently without intervention send to the supplied email addy without even having email setup in RT; however, I do have the email account in RT configured; I do not have Outlook, AOL, Yahoo, etc accounts set up in the HD2s mail app (I use Opera to go to my Hotmail account).
In RT's email setup I have only one option under Account, Activesync, is this correct?
Pop45398 said:
I thought commands where you supply an email address (like, rt2#egp#[email protected]#password) would, if so configured, silently without intervention send to the supplied email addy without even having email setup in RT; however, I do have the email account in RT configured; I do not have Outlook, AOL, Yahoo, etc accounts set up in the HD2s mail app (I use Opera to go to my Hotmail account).
In RT's email setup I have only one option under Account, Activesync, is this correct?
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Click to collapse
no, you need an actual account set up that the phone can use to connect to an outgoing email server with. Just feeding it the email address you want to use is no good, as it has no m,eans to send to that address. Its a bit like giving a man with no telephone your phone number ad asking him to call you.
Choosing the activesync account wouldnt help either, as it would only send when the phone was copnnected and synced to outlook on a pc. (activesync isnt a real account, just an extension of teh outlook account on eth pc)

Outlook on Android

I am unable to access my company e-mail (outlook 2007) on my Wildfire. I contacted the IT department and they told me that it won't work on Android because they have only set it up to work on Blackberrys. Is their any way of working around this?
Is Outlook 2007 the client on your PC or is it what the actual Exchange server is using?
Its what the exchange server is using. I have to use webmail to check e-mails etc. Each time I try to Sync with my phone I get an error message. To be honest I'm pretty new to outlook but Everyone I've spoken to has said as far as they knew it would work on any phone and couldn't be restricted to a brand ie Blackberrys.
There are multiple ways to get corporate email on android, all of which require the IT department to do some work. One way is to use goodlink which requires a seperate server that is tied to exchange. Another way is through exchange activesync which requires exposing exchange to the internet. Yet another way is setting up a vpn on the phone. I am assuming your IT department only has a BES server set up and that is why they gave you the answer they did.

Could use help from someone only using exchange for email mail on home screen wrong

Hello,
I only have one email account set up to sync email. It is my MS Exchange account. I have it set for push.
Yet for some reason the icon on my home screen is almost always showing an incorrect number of new messages. If I open up outlook - then it seems to sync - not always synced even during key work hours - 8-8 (when I have it set for push).
I'm not sure if this is a glitch with the 3D or android something I'm doing wrong or if there is a work around. I know 3 other people with the 3D and they all have the same issue.
I'm new to android so I'll give you what info I think might be important.
I have both background and autosync checked.
I have mail, contacts, calendar, update when opened checked. I have update schedule set for push between 8-8 every day.
I tried making both peak and off hours push - unfortunately that doesn't help either.
Weird, I've been using my gmail account on exchange (I like the HTC Mail application better than the gmail one) and have yet to have any issues. Hope you get it resolved since my gmail is working fine though I'm thinking it might be something on the ms exchange server's end.
lchupacabras said:
Weird, I've been using my gmail account on exchange (
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You use your gmail account on exchange? You forward your gmail email to microsoft exchange? Then have your business exchange server forwad to the 3D instead of just going direct from gmail to your 3D mail app?
I have multiple email accounts, most are gmail. I chose to access them through exchange because that allows me to use HTC mail, which has a unified mail box.
Regarding your initial problem, how many aspects of your email account are you syncing. For example, is it Inbox only or do you also sync outbox, sent, trash, deleted, etc. If you do the latter, I have noticed that the new mail count is off, because the app, after initial set up at least, will count mail synced in other folders that have at, some point be marked unread.
Going through the various folders and marking everything as read fixed the problem for me.
Hope this helps.
Sent from my PG86100 using xda premium
I am confused by those saying you are using exchange - I'm talking about using an MS Exchange SERVER. Are you sending your gmail to a microsoft exchange SERVER? I'm not talking about a gmail server or hotmail server but an actual server set up for a company that runs Microsoft Exchange. A server that when you access it from the web it says Microsoft Outlook Web Access or Microsoft Web App- Connected to Microsoft Exchange
I have only one email account I'm syncing which is on an MS exchange server. The only folders I sync are inbox and sent items. The only unread mail items I'll ever have on the server are items in my inbox. I'd like to have the icont on the home screen for mail messages show me the number of unread messages I have which are on an MS exchange email server (not forwarded from gmail or hotmail). I know other people using exchange servers that also have the incorrect number of items showing on their EVO 3D. My guess is people using gmail (direct from gmail servers) won't have this issue so I'm asking people who use MS Exchange servers. WM devices, WP7 devices and iphones from the same exchange servers show the correct number of messages.
i think it has something to do with the number of days you sync.
in outlook, mark all of your email as read (if you can do this).
hit refresh on your phone. it should say 0 unread for both.
from here you can figure out what is going on.
Thanks, I should be clear. It can be temporarily correct. FOr example if I open email on the phone and it syncs, and I open emails etc and go back to the home page and it shows no new messages which is correct.
But if I get a new email, then I open it on my computer and delete it. Hours later it will still show 1 new message on my home screen on the phone. I'd expect that sort of half assed issue if I was using pop but this appears to be something not implemented with sense or android.
That is normal for Android. Your phone notification will still show that you haven't read the e-mail from Exchange until you open e-mail on the phone and it refreshes. Annoying, I know, but it's like the notification function just isn't integrated as well as it should be.
boe said:
I'm not sure if this is a glitch with the 3D or android something I'm doing wrong or if there is a work around. I know 3 other people with the 3D and they all have the same issue.
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Ok, first off, I don't have a 3D. I've got a Sensation on Tmo but I think they're pretty much the same phone.
I also had a few glitches when I tried out the Android Exchange client. But mainly I didn't like the draconian way it implemented my company's security policies and I said "screw it". I found a different client called Touchdown and gave it a whirl. I liked it so eventually I bought it. I'm not used to paying quite that much for an app when most of the others I use are cheap or free. But I use it a *lot* and it works very well. It's *much* better than the Android client imho.
Jye75 said:
That is normal for Android. Your phone notification will still show that you haven't read the e-mail from Exchange until you open e-mail on the phone and it refreshes. Annoying, I know, but it's like the notification function just isn't integrated as well as it should be.
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Click to collapse
Thanks for letting me know this is normal for Android. I hope they fix it as it is one of my ONLY major issue with Android. This is my first Android phone and I like Android a lot. The phone as a phone sucks but that isn't Android's fault.

[Q] IMAP email copy between accounts ??

Hi all,
I can't really believe that there is no email app for android that allows simple and easy copy (move) of emails between two IMAP accounts ?? On the iphone that's a built-in feature. I tried all ROMs here and it seems they all use the AOSP email.apk which does not support moving across accounts, only to and fom folders within the same account.
EXAMPLE:
I have one personal and one business account, both on the same IMAP server but with different email addresses and credentials, obviously. So now I get an email in my personal inbox that I want to "sort" into a subfolder of the business account.
Which email client can do that? I tried pretty much every single email app in the play store, not even the goot ones like Kaiten, Maildroid or Inomail can do it
What now? I can't believe my iPhone->Android transition is being held up by something this basic ?!
Wow, no one has this problem? Is it just so uncommon to have two IMAP accounts?
Moved To Q&A​
Please post questions in the Q&A section​
Any solution for this yet ?
Sent from my SAMSUNG-SGH-I717
Forward both accounts to Gmail and write rules to filter to different folders?
rangercaptain said:
Forward both accounts to Gmail and write rules to filter to different folders?
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Yes I know that's a bootleg workaround but I need "real" imap access, so I can move messages from one account to the other.
Sent from my SAMSUNG-SGH-I717
electron73 said:
Any solution for this yet ?
Sent from my SAMSUNG-SGH-I717
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I need to transfer email between Exchange and IMAP. I'm assuming I'm going to have the same problem you are? So I shouldn't waste my time downloading all the email apps on the Market to try them?
Shocking that no email client on Android can do what the iPhone 3GS could do in 2010
electron73 said:
Shocking that no email client on Android can do what the iPhone 3GS could do in 2010
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Well, it can be done. And I did it back in 2010 when I had my captivate and moved from yahoo imap to gmail. I am not positive about this, but I think I used K9.
I had the paid imap on yahoo, added both accounts to the client I was using. I tried several before I got it to work. I believe it was K9 because I also used PGP for encryption.
It is free, so give it a try. I apologize for not being 100% positive. I'm now retired and just use good ole Gmail
willajabir said:
Well, it can be done. And I did it back in 2010 when I had my captivate and moved from yahoo imap to gmail. I am not positive about this, but I think I used K9.
I had the paid imap on yahoo, added both accounts to the client I was using. I tried several before I got it to work. I believe it was K9 because I also used PGP for encryption.
It is free, so give it a try. I apologize for not being 100% positive. I'm now retired and just use good ole Gmail
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I am facing the same problem using K9. I can not see imap folders other than the same account I am copying from. Any other app solving this problem or the settings to do it with K9?
Steffen
I have had this problem for years. It is actually one of the main reasons why I keep a laptop
Same Problem
I have the same problem and can't believe after all these years there is no solution! This is the biggest obstacle I have to being productive on my smartphone. Still no solution?

[Q] Samsung Galaxy SIII email question

I've got a question, and I'm not entirely sure this is the best place to put it. But here goes.
My company provides email services for several other small companies. This email system allows you to access email using pop3 with Outlook, your mobile phone, or webmail.
We have had no problems with this before when using mobile mail applications. Recently a company we provide services for got all new Samsung GSIIIs.... we've had issues with them since then.
So, for example... one customer has outlook set up with pop3 and also mobile mail set up with pop3. The webmail is also using pop3. So when the mobile device is synced and has all of their messages, I send a test email to the account. If I go to the message on the phone and delete it, it stays on the server and can be accessed on outlook and webmail later on. If i go to the message on webmail and delete it, it deletes off of the phone AND webmail, but not outlook. It will not save an email to the phone,,,, EVER.
It's as if the GSIII is using a mail app that just uses the webmail server settings, and only syncs with the mail server... or something of the sort.
We have it set to keep the message on the server, so that's not the issue.
This ONLY happens on the GSIII, we have tested the same accounts having the issues on iPhones, my droid RAZR, other windows phones... I'm at a wits end on this one.
I've also tried using K-9 mail app, same results.

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