Hello,
I only have one email account set up to sync email. It is my MS Exchange account. I have it set for push.
Yet for some reason the icon on my home screen is almost always showing an incorrect number of new messages. If I open up outlook - then it seems to sync - not always synced even during key work hours - 8-8 (when I have it set for push).
I'm not sure if this is a glitch with the 3D or android something I'm doing wrong or if there is a work around. I know 3 other people with the 3D and they all have the same issue.
I'm new to android so I'll give you what info I think might be important.
I have both background and autosync checked.
I have mail, contacts, calendar, update when opened checked. I have update schedule set for push between 8-8 every day.
I tried making both peak and off hours push - unfortunately that doesn't help either.
Weird, I've been using my gmail account on exchange (I like the HTC Mail application better than the gmail one) and have yet to have any issues. Hope you get it resolved since my gmail is working fine though I'm thinking it might be something on the ms exchange server's end.
lchupacabras said:
Weird, I've been using my gmail account on exchange (
Click to expand...
Click to collapse
You use your gmail account on exchange? You forward your gmail email to microsoft exchange? Then have your business exchange server forwad to the 3D instead of just going direct from gmail to your 3D mail app?
I have multiple email accounts, most are gmail. I chose to access them through exchange because that allows me to use HTC mail, which has a unified mail box.
Regarding your initial problem, how many aspects of your email account are you syncing. For example, is it Inbox only or do you also sync outbox, sent, trash, deleted, etc. If you do the latter, I have noticed that the new mail count is off, because the app, after initial set up at least, will count mail synced in other folders that have at, some point be marked unread.
Going through the various folders and marking everything as read fixed the problem for me.
Hope this helps.
Sent from my PG86100 using xda premium
I am confused by those saying you are using exchange - I'm talking about using an MS Exchange SERVER. Are you sending your gmail to a microsoft exchange SERVER? I'm not talking about a gmail server or hotmail server but an actual server set up for a company that runs Microsoft Exchange. A server that when you access it from the web it says Microsoft Outlook Web Access or Microsoft Web App- Connected to Microsoft Exchange
I have only one email account I'm syncing which is on an MS exchange server. The only folders I sync are inbox and sent items. The only unread mail items I'll ever have on the server are items in my inbox. I'd like to have the icont on the home screen for mail messages show me the number of unread messages I have which are on an MS exchange email server (not forwarded from gmail or hotmail). I know other people using exchange servers that also have the incorrect number of items showing on their EVO 3D. My guess is people using gmail (direct from gmail servers) won't have this issue so I'm asking people who use MS Exchange servers. WM devices, WP7 devices and iphones from the same exchange servers show the correct number of messages.
i think it has something to do with the number of days you sync.
in outlook, mark all of your email as read (if you can do this).
hit refresh on your phone. it should say 0 unread for both.
from here you can figure out what is going on.
Thanks, I should be clear. It can be temporarily correct. FOr example if I open email on the phone and it syncs, and I open emails etc and go back to the home page and it shows no new messages which is correct.
But if I get a new email, then I open it on my computer and delete it. Hours later it will still show 1 new message on my home screen on the phone. I'd expect that sort of half assed issue if I was using pop but this appears to be something not implemented with sense or android.
That is normal for Android. Your phone notification will still show that you haven't read the e-mail from Exchange until you open e-mail on the phone and it refreshes. Annoying, I know, but it's like the notification function just isn't integrated as well as it should be.
boe said:
I'm not sure if this is a glitch with the 3D or android something I'm doing wrong or if there is a work around. I know 3 other people with the 3D and they all have the same issue.
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Click to collapse
Ok, first off, I don't have a 3D. I've got a Sensation on Tmo but I think they're pretty much the same phone.
I also had a few glitches when I tried out the Android Exchange client. But mainly I didn't like the draconian way it implemented my company's security policies and I said "screw it". I found a different client called Touchdown and gave it a whirl. I liked it so eventually I bought it. I'm not used to paying quite that much for an app when most of the others I use are cheap or free. But I use it a *lot* and it works very well. It's *much* better than the Android client imho.
Jye75 said:
That is normal for Android. Your phone notification will still show that you haven't read the e-mail from Exchange until you open e-mail on the phone and it refreshes. Annoying, I know, but it's like the notification function just isn't integrated as well as it should be.
Click to expand...
Click to collapse
Thanks for letting me know this is normal for Android. I hope they fix it as it is one of my ONLY major issue with Android. This is my first Android phone and I like Android a lot. The phone as a phone sucks but that isn't Android's fault.
Related
Hey all,
did I miss something or are we still stuck with the same crappy IMAP support
that was there in the initial release?
I'm using hMailserver and get No Mails although I am getting the folder names
downloaded. This issue was due to the HTC client not supporting IMAP Prefix.
Did anyone solve this or does HTC need a kick in teh behind?
Tried with my Google account as well (which you'd think would work) for testing
purposes and no go...
//Nik
I'm using two IMAP accounts (one is a Google) just fine.
In the HTC client (not K9)?
How did you configure GMail?
//Nik
The missing folder-path preference has been acknowledged by HTC support, along with a number of other problems with htc-mail. Except from that IMAP has worked well for me, at least with the recent upgrade.
My worst problem with HTC-Mail is that it refuses to display signed messages. That's a big issue with 1/3 of all my incoming messages having GnuPG signatures.
HTC Mail never worked for me, when I configured it for access to a unsecured IMAP account on the local (WiFi connected) network it didn't pull down any mail automatically and whenever I manually forced it to sync it would force close.
In the end I decided resitance was futile and allowed myself to be assimilated into the Google collective. All my incoming mail from all my accounts is now collected by my GMail account, and I access it using the GMail app on the phone (which does push email, unlike the HTC Mail app). The ability of GMail to use multiple SMTP servers and/or set the 'From' address combined with automatic selection of the address to use for outgoing mail means my sent mail still appears to originate from my original accounts.
Stop whining and install k-9 mail. I found the newest 1.006 to really work well. If it had a homescreen widget then it would be perfect.
Did install K-9 the day I got the device, works okay.
My point is, when a device is sent out with an e-mail app
with such crappy compliance, it's sad...
... and to quote you... "If it had a homescreen widget then it would be perfect"
this would be nice...
//Nik
Please as title states, which email app do you guys prefer, on the sg2, and why please. I want to be able to use gmail, so jus want to findout what you guys are using, to receive or send your gmail emails. I also want the option to schedule the sync, so your input very much required.
I use the stock Gmail app for my gmail. gmail isn't my primary account so not bothered by any failings, etc.
I use K9 for my main non-gmail personal account. Am very happy with it, can schedule timings and specify a quiet time, when I don't want to be distured by email notifications (i.e. when I'm asleep).
Nooner said:
I use the stock Gmail app for my gmail. gmail isn't my primary account so not bothered by any failings, etc.
I use K9 for my main non-gmail personal account. Am very happy with it, can schedule timings and specify a quiet time, when I don't want to be distured by email notifications (i.e. when I'm asleep).
Click to expand...
Click to collapse
Hey nooner,
How do you set up your k9 mail for sync...i cant get my mails updated automatically..i have selected the network settings to when background sync and auto sync checked..but still my mail does not get updated.
Thanks
Sent from my GT-I9100 using Tapatalk
I use gmail and have set it (via the web app) to collect hotmail and another pop3 account, so it's perfect for me as I have all emails in 1 app, and I do like the gmail app!
K9 Mail Sync settings.
iznee said:
Hey nooner,
How do you set up your k9 mail for sync...i cant get my mails updated automatically..i have selected the network settings to when background sync and auto sync checked..but still my mail does not get updated.
Thanks
Sent from my GT-I9100 using Tapatalk
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Click to collapse
Apologies for the delayed reply.
I think it's as follows:
Menu --> More --> Settings --> Account Settings --> Fetching Mail:
"Folder Poll Frequency".
Also under the above and within --> Advanced:
"Refresh IDLE connection".
I "think" that's what you're after... to be honest mine has always just worked.
Hope it helps!
i like samsung's email app. Only thing i cant figure out is how to put it to push.
I tried the Samsung E-Mail app but it really pissed me off more and more. You can hardly make any settings, just specify how many mails to load (timeframe) and how often to update, that's about it. the funtionality and look are standard.
I switched to K9 mail again and instantly remembered why I always came back to that app. Not only does my Push work flawlessly for both accounts (one business, one private that collects) without any "premium" account hassle making use of that annoying social hub, but I can specify all sorts of settings like how much data to transfer by default per mail, to load images, and many many more.
blunted09 said:
i like samsung's email app. Only thing i cant figure out is how to put it to push.
Click to expand...
Click to collapse
to make push work you have to set your mail account as an imap account. to do so you need to make it a premium account which leads you to samsung collecting your mails via the social hub ... I'd recommend k9 mail. looks the same, and you can make almost any necessary setting.
The stock Gmail app does everything I could ask for
I switched to EnhancedEmail when I used to have a DHD as the stock email client didn't sync contacts and calendars probably.
Enhanced did all the syncing perfectly, however, it just did not allow Exchange accout contacts to be created or added (i dont really know if the stock email client had the same problem or not).
With the SGS2, i used EnhancedEmail first, but recently switched to the stock samsung email client - it seems to work flawlessly, albeit, with the limitations to customisations stated by others. I use Exchange (both my my company email and hotmail) on Push, and at that, it is good enough for my usage.
Riz
Plus the stock mail app draines more battery then k9 due to being more active or active in the wrong way I don't know, but there is a big difference, at least on my phone.
So here is my query, I have searched but did not find anything that remotely assisted me with my particular problem.
I have multiple e-mail accounts set up on my phone. 2 Gmail accounts, 2 yahoo accounts, and a pop3 email account for my website. It is also likely that I will have to set up my work e-mail on the phone too here in the not too distant future.
I currently get 1 email in any of the email boxes and I am constantly barraged with constant email alerts notifying me of new mail every 5 minutes it seems. Is there any way to change them to all only notify me of new mail and not just alert until I actually read the unread mail? It's not always possible for me to get right to it and to have those notifications continually coming in is a little annoying.. Is there a way to stop the multiple notifications and stick to alerting only on new messages for all accounts?
I should say I'm a recent convert from the iPhone 4 to the HTC EVO 3D and love every aspect about it except for this.
Thanks in advance from an HTC EVO 3D & Android Noob!
I'm not quite clear on your problem. Are you receiving multiple notifications because your using multiple email applications? Or are all your email accounts set up through the stock sense email app which provides separate notifications for each different account?
I have 5 email accounts. 4 are set up through gmail and the third is a pop3 account which I have forwarded to a gmail account.
I have my accounts set up through gmail and exchange activesync. I use the gmail app and the sense app because of its unified mailbox. I have the notifications disabled for each account on the sense app and just rely on gmail to notify me.
Another thing you can do is turn off the notification for the gmail app and customize the notifications for the sense app, since you can set peak and off peak hours. So for your less busy or less important accounts you can pull every 2 hours but for your important accounts you can set to push (if your set up through exchange.)
I don't know if this is any help. If you clarify a little I might be able to provide a more clear response.
parousia15 said:
I'm not quite clear on your problem. Are you receiving multiple notifications because your using multiple email applications? Or are all your email accounts set up through the stock sense email app which provides separate notifications for each different account?
I have 5 email accounts. 4 are set up through gmail and the third is a pop3 account which I have forwarded to a gmail account.
I have my accounts set up through gmail and exchange activesync. I use the gmail app and the sense app because of its unified mailbox. I have the notifications disabled for each account on the sense app and just rely on gmail to notify me.
Another thing you can do is turn off the notification for the gmail app and customize the notifications for the sense app, since you can set peak and off peak hours. So for your less busy or less important accounts you can pull every 2 hours but for your important accounts you can set to push (if your set up through exchange.)
I don't know if this is any help. If you clarify a little I might be able to provide a more clear response.
Click to expand...
Click to collapse
Yes, I am using the built in sense email app for multiple mail accounts. I'm beginning to think that each time it reaches out and it sees an unread message on the server whether or not it has notified me of that single unread message. I'm not a fan of linking all of my accounts to one Gmail account on here as they all serve a separate purpose and I can prioritize them as needed by looking at the status bar notification.
I don't think I've touched the native Gmail app at all since I've had this thing. I have 3 accounts that are set up to reach out to get new mails at 5 minute intervals (1 Gmail, 1 yahoo & 1 pop3) and the rest I have moved to 30 minute intervals as they are not as time sensitive.
I just checked the native Gmail app and the notifications are set to off. I guess this is just something new to me since leaving AT&T and getting rid of my iPhone. I was hoping there was some kind of notify tweak that I was missing that would only prompt it to notify of new mails period. I can't always grab my phone to check mails immediately so that's how I noticed it..
I'm so green to this, I've only had my EVO3D for a week now.. I think I got too used to the iPhone but decided to lose AT&T and move back to Sprint. Any help or other ideas would be greatly appreciative.
And many thanks to you parousia15 for your assistance in this matter thus far...
In the Notification settings is there not an option similar to "Notify me Once"? I use this option in Gmail and also in Handcent SMS for notifications. I don't use the stock mail app so not sure it is there or not.
Vdubtx,
I checked that under the native mail notification settings and there is not one that I can find. I did just start with handscent so I"m trying to learn more about it as time goes on.. So far I love my phone.. I don't think I'll be changing any time soon...
I've tried to replicate your situation, unfortunately, when I get a new email through the native sense app, it beeps once and only once. It doesn't renotify me after any amount of time. I don't know what else to recommend. Sorry.
parousia15 said:
I've tried to replicate your situation, unfortunately, when I get a new email through the native sense app, it beeps once and only once. It doesn't renotify me after any amount of time. I don't know what else to recommend. Sorry.
Click to expand...
Click to collapse
thanks for trying! I guess I'll have to try and see what I can figure out myself then..
I did recently find some complaints over on Android Central that were exactly the problem I'm having. These were from a year ago with the EVO 4G but no one had any constructive help there. UGH... My hunt shall continue tomorrow I guess..
I have yet to find a fix for this issue. I've come to the realization that the stock email app sucks with notifications. I just want a single notification of new emails not a notification every time it checks that I haven't read the previous email. Starting to miss my iPhone for this function!
Download the actual gmail and yahoo mail app for real time notification of new mail rather than unread mail. You can use the stock mail app for you pop3 account. That worked best for me.
As a mail server admin I have seen issues with POP3 clients (mobile and computer) where the client will not properly keep track of what is new.
Even more frustrating is that the server can cause this as well.
First thing is to methodically figure out if it is a certain type of email account. If it is the POP account then try connecting through IMAP instead.
The only real way to know is to sift through the server/device connection logs.
Worst case, to be less enjoying, you could turn off just the vibrate and sound part of the notifications and keep the icon.
Richard
Sent from my PG86100 using XDA Premium App
I'm having the same issue. I ended up muting the notification and just having the icon display the new e-mails. Though it would be nice to have it ring only once because I would like to actually be notified without the repeat every 5 minutes.
This is happening on my EVO 3D and also on my dad's Thunderbolt. Both using the default Sense mail client.
I actually did a little testing and it is in fact repeating only when it checks for mail. If the client checks for new e-mails every 10 minutes, it will notify you every 10 minutes. This most likely means that it's not actually a reminder alert but an alert that new mail is present like someone else said could be possible in this thread.
That being the case, there wouldn't be an option to change that in the settings unless something gets updated. What needs to happen is that the client must recognize the e-mail has already been downloaded previously so it doesn't notify again and again that there is a "new" e-mail.
I have two hotmail and one Gmail accounts set up in the HTC mail app. I set them up as generic POP3/IMAP accounts (meaning, I didn't click on the preset for hotmail/gmail when first creating the accounts). I set the up exactly the same as I always have on my Incredible.
I have them all set to update every two hours, however, only the first account (both the one created first and the one selected as primary), will actually sync automatically. The other two only sync when I manually prompt it.
I have deleted and re-set up the accounts multiple times, and even did a factory reset of the phone just in case I broke it somehow, but I get the same results. Is anyone else setting up multiple POP/IMAP accounts and having this issue?
I have also noticed that often, the led doesn't stop blinking after I check the email.... and the mail icon on my home screen will stop showing an unread number when I open it even if I don't open the unread mail....
I use the Hotmail app from the market. Notifies me as soon as I get an email. There is also a Gmail app if you need it.
Sent from my HTC
LTE 4G Rezound
I've had the notification light blinking with nothing pending to check with other apps, notably Talk. It seems that if I'm in the app when a new message comes in, so I read it immediately, and there's nothing in the notification bar, it will turn the blinky light on and not turn it off until you exit out and read it again. Not really a huge issue, if you know to look for it. What is more of an issue, however, is when the light never goes on when I have an unread message, and I have to check the screen manually. Had that same problem from time to time on my Incredible running a Sense 3.5 ROM, so I wonder if that's just a problem with the apps that come with the new Sense.
I can't stand the Gmail or hotmail apps. The hotmail app doesn't get emails past 30 days and the Gmail app, to me, is a mess. More than that, I really like having the unified inbox of the HTC mail app.
bast525 said:
I can't stand the Gmail or hotmail apps. The hotmail app doesn't get emails past 30 days and the Gmail app, to me, is a mess. More than that, I really like having the unified inbox of the HTC mail app.
Click to expand...
Click to collapse
I don't need email a month old.
Sent from my HTC
LTE 4G Rezound
I have a similar issue. I had a Thunderbolt and both email (the Native sense combined box) and the GMail client synced fine. I switched to the Rezound. Here is what I have found. If I use the Gmail client everything syncs with the gmail servers but the native sense combined box does not update as read or deleted. If I use the native client it all syncs correctly, including the Gmail client. Here is the problem. If I use the computer or my tablet, the email on the the Rezound client does not update as read or deleted. I know I can remove the account form the HTC/Android client, but I shouldn't have to and I like the combined in box. I don't know if this is a flaw in this version of Android 2.3.4 or something is set up wrong. I am using IMAP and have not changed any online settings since switching from the Thunderbolt.
I never found a solution, so instead I came up with a workaround. I just put the sync all widget on my home screen. Now, whenever I get new email in my primary account, which doses update automatically, I am in the habit to hit.the sync all widget. Not the best solution but it's all I could think of barring going with like k-9 mail or something.
Yes, had a problem initially, but now....
Bought my phone on opening day, and immediately noticed a problem with the stock email program (not syncing, only displaying 5 email accounts). Initially added 10 various email accounts (3 pop, 3 yahoo, 2 gmail, 1 hotmail and 1 aol), but only 5 would show up on the display, so I tried adding the missing accounts again and got a message saying that the account was already setup (weird). Now all of a sudden, in the last couple of days, all 10 email accounts are now visible. I suspect that HTC might be pushing software updates/fixes to correct some of the initial bugs in the OS.
Greets all,
Was wondering if anyone might have this issue. I setup my phone to grab my emails, I set it up as an IMAP so that this way I could get the emails but keep it on the server, so this way I can download it on my computer into outlook later on. Up until the One max, I never had an issue and always set it up the same way, I recently just noticed that after I read a email and if I delete it from the phone it seems to delete it off the server as well. I tested this out by sending myself an email and then deleting it, then going into outlook to receive the email but it wasnt there. If I got into the server its in the deleted folder and not in the inbox as it should be.
Anyone else notice this?
Well I just tried something else, I just set it up as a POP account, and it works as IMAP, Hmmm I wonder if they messed up and named them wrong, where Imap is suppose to be pop and pop is suppose to be IMAP.
Still curious to see others responses.
When i click Add account, it shows Other(POP/IMAP)
Screen shot attached for your reference, what do you get?
Same thing except I dont have Gmail or Yahoo in the list, just the other three, but thats not where the problem is, its after you pick Other/pop3. Long story short: I have my own email, I set it up through aol a long time ago when they were giving away domain names for free, then they dropped it and I had to get it registered through another place to keep it, but I still can use aol's mail settings in outlook to get me mail. The problem is I can see the email on aol's site, and download it to my outlook, but the first way I set it up on the phone I would see it on the phone and then delete it, when I go into outlook it would say no mail, but if I went to aol's site and looked in the trash it was in there where its not suppose to be, its suppose to be in the inbox to be downloaded to my outlook. But when I changed the setting to pop setting, it is working as Imap should.
AngelDeath said:
Same thing except I dont have Gmail or Yahoo in the list, just the other three, but thats not where the problem is, its after you pick Other/pop3. Long story short: I have my own email, I set it up through aol a long time ago when they were giving away domain names for free, then they dropped it and I had to get it registered through another place to keep it, but I still can use aol's mail settings in outlook to get me mail. The problem is I can see the email on aol's site, and download it to my outlook, but the first way I set it up on the phone I would see it on the phone and then delete it, when I go into outlook it would say no mail, but if I went to aol's site and looked in the trash it was in there where its not suppose to be, its suppose to be in the inbox to be downloaded to my outlook. But when I changed the setting to pop setting, it is working as Imap should.
Click to expand...
Click to collapse
Ah okay, i got your problem... i don't know why imagined that you PC was missing IMAP, but was that not the IMAP was supposed to work..., 2 way communication = IMAP
POP vs IMAP
If you're trying to decide between using POP and IMAP, we encourage you to use IMAP.
Unlike POP, IMAP offers two-way communication between your web Gmail and your email client. This means when you log in to Gmail using a web browser, actions you perform on email clients and mobile devices (ex: putting mail in a 'work' folder) will instantly and automatically appear in Gmail (ex: it will already have a 'work' label on that email the next time you sign in).
IMAP also provides a better method to access your mail from multiple devices. If you check your email at work, on your mobile phone, and again at home, IMAP ensures that new mail is accessible from any device at any given time.
Finally, IMAP offers a more stable experience overall. Whereas POP is prone to losing messages or downloading the same messages multiple times, IMAP avoids this through two-way syncing capabilities between your mail clients and your web Gmail.
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Click to collapse
pradeepvizz said:
Ah okay, i got your problem... i don't know why imagined that you PC was missing IMAP, but was that not the IMAP was supposed to work..., 2 way communication = IMAP
POP vs IMAP
Click to expand...
Click to collapse
Okay you missed the whole point here. When I chose IMAP with my email on my phone, and then delete it from the inbox (select and hit trash can) its suppose to delete from the phone inbox, but should show up as new in my outlook 2010 on my pc as new. It doesnt show up at all. If I go to a web browser and login into my email, its in my trash folder and not in my inbox as it should be.
Now if I change the setting on the phone FROM IMAP to POP, THEN is works correctly as IMAP.
they way i have always thought of imap to work is , as the other poster mentioned: 2 way communication.
if i delete mail on the phone (imap), then on my web based email, that same email will be deleted there.
if i move an email from , say, inbox to some other folder on my phone, then on the server it too will get moved there.
this is how imap is supposed to work? at least that is how it has worked for me over the years...
i have 4 email accounts on my own email server. i use gmail to fetch that mail and i also use my web based interface to access it. the mail is synced everywhere its supposed to be.
i have the all set to imap, not pop.
marctronixx said:
they way i have always thought of imap to work is , as the other poster mentioned: 2 way communication.
if i delete mail on the phone (imap), then on my web based email, that same email will be deleted there.
if i move an email from , say, inbox to some other folder on my phone, then on the server it too will get moved there.
this is how imap is supposed to work? at least that is how it has worked for me over the years...
i have 4 email accounts on my own email server. i use gmail to fetch that mail and i also use my web based interface to access it. the mail is synced everywhere its supposed to be.
i have the all set to imap, not pop.
Click to expand...
Click to collapse
me too... yes that's how IMAP works, i am guessing OP has some little confusion on it..
I do understand this, but coming from a samsung galaxy note, this wasnt the case. On computers it did work this way, but every phone I've had and including the Note did not work this way, this is the first time its functioning this way, which I thought was odd.