Went by the store and picked my TB up this morning (was the first one to get one there), and they are having activations issues here in NC and TN. Great late launch day, lol.
Hardware looks great, and I'm up and running on wifi just to get my stuff loaded, but no incoming or outgoing calls till they get it sorted out.
I was the first one in my store as well. It took a while to get activated. Now I'm home and the data connection seems to be off and on.
Took about 15 mins to activate this morning.
I ended up restarting phone and it connected to Google immediately. Took a long time to get the rep to listen to me though.
Sent from my ADR6400L using Tapatalk
Mine seemed to activate fairly quickly, about 5 minutes or so.
Got mine an hour ago. No issues here in Northern NJ. Wow this phone is great!
I'm still out, just put a call in to our local office and my rep is going to check on it. Just playing with the phone it's definitely MUCH better than my Inc was, now to just get root & s-off, and get rid of some of this bloatware, lol.
Took 30 minutes in my store...I was first again
Also the first person in, took about 15 minutes to get mine to activate. He said they were experiencing problems.
Possibly I'm close enough to NC to be included in their problems!
Same here with slow activation in Indiana. Then they couldn't swap phone numbers with my old phone (did add a line). The 4G SIM in the TBolt would not give up its assigned phone number. After half an hour they sent me home with the phone and said they would call when they had a fix. The guy just called and said I have to come in to finish it because the fix is to program a new SIM to swap the numbers.
Data working fine, though.
They got it sorted out about an hour ago, so now I'm running... Now comes the ordeal of moving my stuff from the old phone to the new.
First one purchased at my store. 3hours to activate. Could of been longer but did a batt pull and solved to problem...no thanks to anyone at the store. They had to activate my X on one if my unused numbers so I could do business while I waited. Wasn't happy! Otherwise this phone is all its cracked up to be. Finally have a phone I can keep for a while (grain of salt). I'm in Greensboro/High Point/Winston Salem NC market.
Sent from my ADR6400L using XDA App
Same thing happened to me. They just gave me a new sim card. took more than an hour to get done.
Mine took about 20 minutes to fully activate, but that was mainly due to an issue with Sprint not allowing my old number to port to Verizon easily.
The guy next to me was trying to get his Thunderbolt activated and he mentioned to me that he had been waiting 30 minutes before I came to the desk. He wasnt very happy when I left before him.
My activation took over an hour but the issue was with the porting of my sprint number.
Sent from my Xoom using Tapatalk
Was in the store for over 30 minutes still activating. Ended up restarting and activated OK. North Brunswick, NJ. They said they were having major delays with tbolt activations
My activation is all messed up. Verizon activated my sim card for my number i transfered my upgrade from and my phone activated for the number i transfered upgrade to. now they said it could take up to 48hrs to have sim activation transfered.
Same here...Took 1.5hrs to port my number from t-mobile to Verizon. They said their system wouldn't work with the tb and they had to call to activate. Verizon then couldn't port my number because the names didn't match on both VZ and Tmobile...BB called bs and had to then create a temp number then port over latter on. It was a mess, good thing I was first @ 11AM and no one was there. They had 28 units and only 5 preorders.
I was @verizon when they 1st opened up @10am here in cali.. took them an hr to get everything all done.. Activated then had to tranfer to my current line from the add a line... now things are working fine, bye bye Dinc and D2G
Picked mine up at Best Buy, took about an 45-1hour to activate. I was the first TBolt they sold so I guess I got to be the guinnea pig. I had an upgrade on another line I was transferring to my line. They had to activate one sim with that number then switch the sim out and activate another for my number. Luckily they let me know ahead so I could give my daughter a heads up her phone may go out. Loving this phone so far!!
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I've had my phone for a number of months, and for the most part I enjoyed it. Then a couple of months ago I dropped the phone and damaged it greatly. Luckily, I had it insured. So I went to my local AT&T store and the replacement came in the next day.
But soon I started realizing there was something wrong with the refurbished replacement phone. It started restarting on its own, and this became worse and worse as time went on. I made sure I had the latest updates, I factory reset the phone multiple times, etc. Sometimes when I do a factory reset the problem will go away for a day or two but it will ALWAYS come back.
So I brought it to my AT&T store, and the guy couldn't figure it out, so he figured he could just replace it since the replacement phone was having these issues within a week or two of my receiving it. Well, he called up someone at AT&T and he was informed that because this was a phone replaced via the insurance that he doesn't have the clearance required to authorize another replacement. Well, apparently the nearest place that could do this was some AT&T store not far from Grand Central. I live in Westchester, and it is not exactly convenient for me to ride into the city and spend half an hour on line (the place has always been extremely busy when I have gone) just to have an AT&T tech tell me that they can't reproduce the problem and that I should just factory reset.
This has become an absurd pain in my backside. Everyone I have called has refused to help me, and the guy at my local AT&T store would love to, but he has been told repeatedly that he doesn't have clearance. The poor guy has spent several hours on the telephone for me, bless his heart.
The thing is, it can reboot as soon as I lock the phone, and sometimes it can take half an hour or more. There have even been whole days where it will go without restarting once. And yes, factory resetting it will (usually) fix the issue for 24-36 hours.
Why does AT&T refuse to replace my broken refurbished phone? Why do they insist that I go so far out of my way (there must be 100 stores in Westchester more convenient to me than that one in NYC) and then when I do eventually go, I have to sit around like a schlub for almost an hour, half of the time online, half of the time waiting for the phone to do its thing - and then only be told that I should just factory reset.
I loved my old Atrix. But now I want nothing to do with it and nothing to do with this company. I want either a new phone or to be released from my contract so I never have to deal with AT&T ever, ever, ever again.
What are my options?
Urgh. I feel you pain! I'm not really well informed in the phone repair procedures in the US, in my country, we use a different method, but I REALLY don't think you can be released from your contract. Your best bet is to call AT&T and shout till they listen.
They just tell me "oh, it's the warranty company, it's their policy"
But it's like, well then why have I been paying YOU guys all this money for this warranty and why am I bringing it to YOUR store to get it "diagnosed"? That usually just leads to awkward silence...
Actually I went through a six day battle with ATT about giving me a different phone besides a refurb Atrix and they made a case which was suppose to take 3 days but ended up being 6 and my claim was still denied. I complained and was hung up on, and when I called back a kimd CSR understood my problems and overrode the system for a different replacement, so now I'm answering your question through my 2 Day old Galaxy S II and I'm loving it!
Sent from my SAMSUNG-SGH-I777 using XDA App
Does anyone know the fastest way to get a replacement phone through Asurion? I heard they're shipping ET4Gs now which is cool, I don't really care about that. I just need a new phone.
Last night I had my 3D in my gym shorts pocket and somehow when we were out in the woods it slipped outta my pants and now it's gone. Being that we were in the woods there was no cell service and so calling it won't do anything and I'm basically SOL on this phone. I've looked around the threads and noticed people were saying they got their phone sent to them the day after they lost it, so I went to Asurion's website to file a claim, following the Sprint tech's orders. The website asks for a photocopy of a valid ID, to fax such and such documents to this number, and to mail an affidavit to this other address etc etc. There's no way that this will all get processed tonight and I'll have a new phone come in tomorrow. I can't afford to wait the extra three or four days due to work and so I'm curious about the fastest way to get my replacement.
Yes, I have TEP and when I went into the store the CSR lady told me to go to www.phoneclaim.com, which is where it's looking like an infinite amount of paperwork and waiting times. Help?
empiire said:
Does anyone know the fastest way to get a replacement phone through Asurion? I heard they're shipping ET4Gs now which is cool, I don't really care about that. I just need a new phone.
Last night I had my 3D in my gym shorts pocket and somehow when we were out in the woods it slipped outta my pants and now it's gone. Being that we were in the woods there was no cell service and so calling it won't do anything and I'm basically SOL on this phone. I've looked around the threads and noticed people were saying they got their phone sent to them the day after they lost it, so I went to Asurion's website to file a claim, following the Sprint tech's orders. The website asks for a photocopy of a valid ID, to fax such and such documents to this number, and to mail an affidavit to this other address etc etc. There's no way that this will all get processed tonight and I'll have a new phone come in tomorrow. I can't afford to wait the extra three or four days due to work and so I'm curious about the fastest way to get my replacement.
Yes, I have TEP and when I went into the store the CSR lady told me to go to www.phoneclaim.com, which is where it's looking like an infinite amount of paperwork and waiting times. Help?
Click to expand...
Click to collapse
Last time I had to send in an affidavit was like 3 years ago when I had to file a claim on my HTC Vogue, & it was a nightmare. I sent them, they told me they would get back to me, could take up to 24 hours, waited until then, called back, they told me that they never received them, even though I knew I sent them, had to send them again, once again they said they would call me, never did, I called them back 2 days later & they said they received them, & I asked well if y'all did then why didn't I receive a phone call, I said nevermind just process my claim, got my Touch Diamond the next morning, that was the only good thing that came out of that horrible experience, good luck man.
Sent from my E4GT/CM9 using Tapatalk 2
Yep, so far this has been a much longer process than I anticipated. Not liking this. I wish I could just shell out the cash for the EVO 4G LTE.
I filed a claim thru them for my Epic 4G (before my Evo 3D) about a year ago for a bad speaker. It was pretty simple and straightforward. I did it online and received it the 2 days later (I filed the claim at night). This went back and forth because the phones they sent me were refurbished and just felt weird (sliding felt weird, vibrating felt weird, etc). I think they sent me 3-4 phones at least until I requested a new phone. Finally got the new one and it worked perfectly.
This all worked out for me because whenever you ship a phone in, you only send in the phone itself and the battery cover. The phones they send back all had new batteries, chargers, and 16gb SD cards. At the end of the ordeal, I had 5 new batteries, 5 new chargers, and 5 SD cards. :good:
Side note- are they offering the Epic Touch 4G as the comparable model to the Evo 3D now?
brianhuangbh said:
I filed a claim thru them for my Epic 4G (before my Evo 3D) about a year ago for a bad speaker. It was pretty simple and straightforward. I did it online and received it the 2 days later (I filed the claim at night). This went back and forth because the phones they sent me were refurbished and just felt weird (sliding felt weird, vibrating felt weird, etc). I think they sent me 3-4 phones at least until I requested a new phone. Finally got the new one and it worked perfectly.
This all worked out for me because whenever you ship a phone in, you only send in the phone itself and the battery cover. The phones they send back all had new batteries, chargers, and 16gb SD cards. At the end of the ordeal, I had 5 new batteries, 5 new chargers, and 5 SD cards. :good:
Side note- are they offering the Epic Touch 4G as the comparable model to the Evo 3D now?
Click to expand...
Click to collapse
Yes they are, that's how I got mines 2 weeks ago
Sent from my SPH-D710 using Tapatalk 2
Yea not really much you can do. Once they approve it, it should ship to you within 24 hours. Last time I used them I filed the claim late Monday night and got the phone Wednesday morning. I'm not sure how long it will take to approve with losing the phone.
Waited all night and today to see if my claim was approved and it wasn't, took them almost the full 24 hours. I received an email stating
"Dear Valued Customer,
Thank you for submitting your documents in reference to wireless number ending in xxxx. However, we were unable to process your photo ID. Please ensure the account holder’s photo ID is submitted and is legible."
I photocopied my driver's license in full size and submitted it, I don't get what else they want. Time to try my military ID and wait all over again. Such a pain.
empiire said:
Waited all night and today to see if my claim was approved and it wasn't, took them almost the full 24 hours. I received an email stating
"Dear Valued Customer,
Thank you for submitting your documents in reference to wireless number ending in xxxx. However, we were unable to process your photo ID. Please ensure the account holder’s photo ID is submitted and is legible."
I photocopied my driver's license in full size and submitted it, I don't get what else they want. Time to try my military ID and wait all over again. Such a pain.
Click to expand...
Click to collapse
It happen the same with my wife's phone(evo 3d), they told me that the copy was to dark, so what I did was taking a picture with my phone to the ID and affidavit save them to my computer and then e-mail them back to them thru phoneclaim.com, wait couple hours, call them back and they told me everything was ok and they send the new GSII Epic 4G .Sorry about my english.
super.gazu said:
It happen the same with my wife's phone(evo 3d), they told me that the copy was to dark, so what I did was taking a picture with my phone to the ID and affidavit save them to my computer and then e-mail them back to them thru phoneclaim.com, wait couple hours, call them back and they told me everything was ok and they send the new GSII Epic 4G .Sorry about my english.
Click to expand...
Click to collapse
Thanks dude! I had to do the same, now I'm waiting on my phone to come in Tuesday. I hope I don't have the full runaround with a messed up replacement however.
empiire said:
Does anyone know the fastest way to get a replacement phone through Asurion? I heard they're shipping ET4Gs now which is cool, I don't really care about that. I just need a new phone.
Last night I had my 3D in my gym shorts pocket and somehow when we were out in the woods it slipped outta my pants and now it's gone. Being that we were in the woods there was no cell service and so calling it won't do anything and I'm basically SOL on this phone. I've looked around the threads and noticed people were saying they got their phone sent to them the day after they lost it, so I went to Asurion's website to file a claim, following the Sprint tech's orders. The website asks for a photocopy of a valid ID, to fax such and such documents to this number, and to mail an affidavit to this other address etc etc. There's no way that this will all get processed tonight and I'll have a new phone come in tomorrow. I can't afford to wait the extra three or four days due to work and so I'm curious about the fastest way to get my replacement.
Yes, I have TEP and when I went into the store the CSR lady told me to go to www.phoneclaim.com, which is where it's looking like an infinite amount of paperwork and waiting times. Help?
Click to expand...
Click to collapse
Did you receive the phone yet, and if so, was it an ET4G or a 3D? Thanks.
Hey guys, I just switched to Verizon from T-Mobile, I was getting of T-Mobile's bull****, losing signal, dropping calls, also the battery on my S2 sucked horribly, so I finally made the move to Verizon. I got the DROID DNA becuase I always got to have the best and the specs, reviews were enough to drive me to it. So I got it and wow, this phone is amazing, but as soon as I walked out the store I made a phone call and said no SIM detected, so I went back in and sure enough the signal came back and I was set. Rep told me it sometimes takes a while for the SIM to register,
But as time passes I keep losing service, well the SIM card keeps going and I have to reboot the phone, sometimes it takes more than 1 to get service. At first I noticed it in my basement, service is somewhat ok. My girl has the iPhone 5 and she never loses signal, But whatever, this morning, at the train station open area, I had to reset my phone 4 times to get my service back. I already took the phone back to get it exchanged and they gave me a new one wiht a new SIM. This was Friday so I can say the issue has not gone away,
The phone is a beast and I love it, but cant deal with the SIM card issue. I think that store has a bad batch or DNA is not functioning properly with Verizon, anyone else having this issue. Btw I am in Chicago and work in downtown, on the 17th floor near a window, I have 2-3 bars and texts never go through 80% of the time. This is not cool at atll!
I have had this problem as well ever since I got the phone. I was getting it multiple times a day. I powered off the phone and re-seated the sim card and I haven't had the problem since.
Also you can check this thread here with other people having the issue. http://forum.xda-developers.com/showthread.php?t=2010358&highlight=sim
I reset the sim card still had the issues and decided to pick up a new sim and haven't had the issue since.
Well I am going to do the SIM reset and see if that fixes it, before I just took it to Verizon and did a full exchange with a new SIM, so wish me luck guys!
I don't know what they are doing at Verizon, but I had to replace sim cards for both my wife's and my own DNAs. Have not had any issues since the replacement.
Sent from my HTC6435LVW using Tapatalk 2
I was getting no sim error 4 times a day
Pushed down on my sim card
Haven't had a problem since
Sent from my HTC6435LVW using xda app-developers app
Push down hard how, I removed the SIM card twice and reinserted it and I still get the error. I seriously do not know what the problem is ;(
I had the same issue. I took it out and put it back in and rebooted and it seems to have taken care of it. There is definitely an issue.
I have the same issue. Through my research I found the best way to fix this is to go to the Verizon store and get a new SIM card. However, I have been too lazy to go.
http://omgdroid.com/verizon-goes-mum-on-known-droid-dna-sim-issues/
Could be useful...
Sent from my Nexus 10 using xda app-developers app
Well since Wed I havent had the problem which is a big plus, i guess after so many reboots, remove and inserts, airplane mode, my phone said fine ill stay with service. Not once have i had to reboot it, not sure what i did last time but its solid now, lets see how long this holds up.
Happened to me while reading this thread, 2nd time in 24hrs!
Well haven't had the issue since i last posted, well before that. I guess it fixed itself, not sure but have not lot signal once, I guess its a intermittent thing or something, but i am happy because I really love my DNA.
I'm a Verizon rep at a store. What we've been able to figure out is that those at our warehouses who are pre-installing the SIMs are damaging them somehow. We recently went through a similar experience with our own on-hand stock of SIMs and we had our whole stock replaced. It is purely a physical issue with the SIM. If you experience any more trouble, head to your nearest friendly neighborhood corporate vzw store and have it switched.
Sent from my HTC6435LVW using XDA Premium HD app
Well I have had the Evo 4g lte for over a year now and live in Tampa. I have never had a solid 3g connection for more than 30 seconds, it just stayed at 1x (even though the bar up top always said 3g) and now that 4g is all over down here I still have yet to connect to that. After multiple trips to sprint stores in Florida, Virginia, and Kentucky always being told everything checks out and that it just the towers or I call Sprint to only be told that it is just the prl. Well this weekend I went to a different store where the guy was actually perplexed that I didn't have 4g since the tower is across the street, and his Iphone was connected to it. So he made several attempts to fix and then took it to the tech guy to have it worked on who for a minute got it to connect to 4g but by the time it was back in my hands it went back to 1x. So they ordered me a new phone which came in today. This phone also would not connect, so the manager got involved and they went at it for at least a half hour trying so many different things up until they remove "sprint services" for my account and my phone fired right up onto 4g network for the first time.
Upon leaving the store I call sprint to try to get a credit for the past year of no service. Well they told me that the "Sprint services" that was removed has nothing to do with data and it is a tracking program they put on phones that are in upgrading areas for billing reasons. and that there fore I must have always had internet since I do use almost a full Mb a day through email and other account syncs and that me now having 4gt is just a coincidence. They are willing to pay 25 dollars for the inconvenience of such a long troubleshooting though, pretty much they are denying any blame, and yet shut me up. I wanted either a free month or release me from the contract... they laughed.
I am sure I am not the only one who has had this problem so please if you have had my symptoms please speak up, Also if anyone knows anything else about my situation and has some advice on how I can get something worth while, like a free month for the hassle please tell me.
And yes once I am finally out of contract I am switching to verizon even if their phones are disabled.
Man your never going to get anywhere with Sprint customer service. Forget about it. I've had first hand experience, and it never went anywhere other me getting extremely pissed. We were trying to get the Evo lte replaced with a s3 for the exact same reasons you are having. 4g connectivity issues out the ass with this phone. They said they could replace this phone with some cheap low spec lte phone that's like free on the sprint site because the s3 is not '' comparable''. They also lied and said they'd call back once the price on s3 dropped and then replace the Evo. Never called back and went to corporate to find out the cs rep said the problem was resolved when it was not. We did a burnout out right in front of the store. I'm just riding out the contract with the Evo as I gave up trying with cs, then switching to one of the major 2.
Sent from my EVO using Tapatalk 2
Maikinmoves said:
This phone also would not connect, so the manager got involved and they went at it for at least a half hour trying so many different things up until they remove "sprint services" for my account and my phone fired right up onto 4g network for the first time.
Upon leaving the store I call sprint to try to get a credit for the past year of no service. Well they told me that the "Sprint services" that was removed has nothing to do with data and it is a tracking program they put on phones that are in upgrading areas for billing reasons
Click to expand...
Click to collapse
I would be very interested as to what the EXACT name of that which they removed from the account.
jwalkinc said:
I would be very interested as to what the EXACT name of that which they removed from the account.
Click to expand...
Click to collapse
I'm 95% certain that was the name "Sprint servces" it might have been "Sprint sources" or some other completely unambiguous name like that but I will be back in touch with them today or tomorrow when I have a better understanding of where I should go with this and I will triple check the name then.
And when they first booted up the new phone that it went right into roaming mode
Had HTC One M8 for 15 days exactly. About 3 days ago started losing cell service. SIM card not reading in phone half the time im guessing, X through the service bars. Yesterday started not reading SIM at all, took to ATT, they gave me a new SIM card and said it came loose somehow. Still losing connection to SIM card. Every hour or so now, have had to take SIM card out 10+ times since 3pm yesterday when she told me" just pop the SIM out and back in" if it happens again. NOW the SIM card tray is frackin stuck in the phone. SIM tray remover nor paperclip works. Guess it wasnt desgined to be opened 30 times in 3 days(ATT told me to do this whenever I lose service).
TLDR SIM doesnt read, and SIM card tray stuck in phone. 15 days old. a day past ATT return policy.
Worst yet, im at 15days now, 1 day past the return policy at ATT. Thats why I took it there yesterday on the last day, but got the run around and shoved out the door.
What can I do? Pretty disappointed, first new phone I have had in years. Been using a damn Nokia Lumina 520 windows phone... Amazing phone ,but this whole not reading SIM card 2 weeks after opening box is sad.
... Warranty ...
Sent from my HTC One_M8
go back to the same location you went to..
in theory you have a "30 day worry free guarantee" as in, they should replace it for you in store if its defected
the 14 day is a return policy if you want to cancel the contract or swap out for a different device
Call Att and demand to speak to someone in resolutions department.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
---------- Post added at 02:41 PM ---------- Previous post was at 02:34 PM ----------
Make sure you relate to them that you did not purchase this phone to play the SIM pop in pop out game and that she offended you by telling you to do that with your new phone.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
I am heading to the store tonight, trying to get them on the phone to make sure a manager is there but no answer.
Should they replace the phone in store or what? HTC will send me a replacement if I pay 30$ overnight shipping ,but I hope ATT will just fix this problem for me themselves. Don't want to have to pay any money considering this is 2 weeks old...
WhiteSRT69 said:
go back to the same location you went to..
in theory you have a "30 day worry free guarantee" as in, they should replace it for you in store if its defected
the 14 day is a return policy if you want to cancel the contract or swap out for a different device
Click to expand...
Click to collapse
There website says nothing about 30 day worry free. It says 14 days to return/replace. Warranty starts day 15-365. But calling there "warranty center" number transfers me to Asurion insurance. idk.
Mbondura10 said:
There website says nothing about 30 day worry free. It says 14 days to return/replace. Warranty starts day 15-365. But calling there "warranty center" number transfers me to Asurion insurance. idk.
Click to expand...
Click to collapse
did you buy the phone online??? if so.. go to a corporate location
ive worked at AT&T before, atleast my store would offer a 30 day worry free
even now, i work for Verizon, we offer a 30 day worry free, if anything is wrong with the phone we will trade it out for a new one
WhiteSRT69 said:
did you buy the phone online??? if so.. go to a corporate location
ive worked at AT&T before, atleast my store would offer a 30 day worry free
even now, i work for Verizon, we offer a 30 day worry free, if anything is wrong with the phone we will trade it out for a new one
Click to expand...
Click to collapse
Well they gave me a new phone. but only because the manager extended my 14 day return/exchange and extra week since its been 15 days.
Hopefully no problems with this one.
I've been with AT&T for over 12 years (Cingular) and I've never had an issue with exchanging. 3 phone's ago I had the Samsung infuse...it was new at the time. After a few months I started having frequent call drops and vm issues. After a few mins of over the phone trouble shooting they sent me a new phone along with a prepaid box to sent my old phone back. No joke, within a yrs time...I had that phone replaced 3 times...yes, 3 times without a single issue. My frustration with this device couldn't be measured. I told them "do not send me another junk infuse...I want another phone". After some pursuading...I got them to allow my line to upgrade early. The carrier will always work with you.
Sent from my HTC One_M8 using XDA Premium 4 mobile app
Mbondura10 said:
Had HTC One M8 for 15 days exactly. About 3 days ago started losing cell service. SIM card not reading in phone half the time im guessing, X through the service bars. Yesterday started not reading SIM at all, took to ATT, they gave me a new SIM card and said it came loose somehow. Still losing connection to SIM card. Every hour or so now, have had to take SIM card out 10+ times since 3pm yesterday when she told me" just pop the SIM out and back in" if it happens again. NOW the SIM card tray is frackin stuck in the phone. SIM tray remover nor paperclip works. Guess it wasnt desgined to be opened 30 times in 3 days(ATT told me to do this whenever I lose service).
TLDR SIM doesnt read, and SIM card tray stuck in phone. 15 days old. a day past ATT return policy.
Worst yet, im at 15days now, 1 day past the return policy at ATT. Thats why I took it there yesterday on the last day, but got the run around and shoved out the door.
What can I do? Pretty disappointed, first new phone I have had in years. Been using a damn Nokia Lumina 520 windows phone... Amazing phone ,but this whole not reading SIM card 2 weeks after opening box is sad.
Click to expand...
Click to collapse
14 day to change brands of phones but you have 30 to replace your phone or AT&T
Sent from my HTC One_M8 using XDA Premium 4 mobile app
vegasdiceshooter said:
14 day to change brands of phones but you have 30 to replace your phone or AT&T
Sent from my HTC One_M8 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Not true, after 14 days its up to the manager if he wants to extend it or not is what i was told last night. But hey guys this new HTC one M8 is doing the same thing. WILL NOT keep service in my house.. X through the service bars. I mean problems with another brand new phone 12 hours after getting it lmfao. There must be some serious design flaws with this phone. So incredibly disappointed. Going back again and hopefully the manager will yet again extend my 14 day return and I will get the cheap plastic S5 I guess. So ****ing sad.
Actually before I return again for a cheap S5 that I dont want( this htc is nicest phone I have ever purchased) I found an option in battery settings that cuts data connection after long periods of no use. I disabled that just now aswell as resetting phone. Hopefully that fixes my problems? That is when I notice I have lost cell service/data. After not using the phone for a few hours or sleeping, waking up with no data. HOPE it is because of that option in battery life. pray for me lol.