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I am not quite sure as to the variation of included accessories from carrier to carrier but this is a question to at least the Tilt 2 owners and anyone else who's Touch Pro 2 came with that handy charger which has on one end a small block housinga flip up wall plug and on the other a female USB connection, this came with an USB to mini USB cable. The reason I ask is that after purchasing mine in February the mini end to the cable has completely come apart. It actually started within weeks of getting the phone. When I saw what was happening I wrapped it with some splice tape thinking it would be fine, but nope. The end fell out the other day and I was shocked to find that the small metal end was seated into the decidedly softer plastic plug in no more than maybe 1/32". How is something that is the junction for a lot of force anytime one moves the phone supposed to last with this kind of construction. AT&T says they warranty everything in the box? Nope. They will give you a wall charger that they retail for $29 as opposed to sending you the cable which retails for $10 less. My suspicion is that they are well aware of the fragile nature of this cable and so would rather you have something less likely to need replacement, at least while one is still under warranty. So I was curious if others have experienced this and if so, what did you do? Is there something to replace it with that is built better? OEM or not, I would love to know. I won't even go into what HTC said, but lets just say they are of a split mind on what to do.
I don't understand when you say that part is under a lot of force. I just don't see this with normal use.
Cords in general are not known for being durable, and prone to failure. But I agree that failure after 3 months is ridiculous. I've had mine since October, and it works fine. I also have the original cable for the old Tilt, which is 2-1/2 years old now, and well as the old charger (cord is not detachable). Admittedly, I probably don't use the newer USB cable as much as others, since I have these old accessories, which are still used with my Tilt2.
It sounds like ATT is willing to give you a new charger (with non-detachable cable), but not a new cable? That does seem odd. If you need a new cord, get one from Amazon or similar, it cost about $3.50 shipped.
http://www.amazon.com/HTC-Cable-Shadow-Diamond-myTouch/dp/B002CZQ2IK/ref=sr_1_1?ie=UTF8&s=wireless&qid=1274720016&sr=8-1
im in the same boat as OP. Althought his seems to have lasted longer, LOL. Mine started to pull away from the usb b type end after the second week of having the device. Lucky for me i had some electrical tape and as soon as i noticed it i wraped it up good. I also have pleanty of usb to usb b cords laying arround seeing as i own a ps3 also. If you have any you can just use them they fit quite well and work fine.
redpoint73 said:
I don't understand when you say that part is under a lot of force. I just don't see this with normal use.
Cords in general are not known for being durable, and prone to failure. But I agree that failure after 3 months is ridiculous. I've had mine since October, and it works fine. I also have the original cable for the old Tilt, which is 2-1/2 years old now, and well as the old charger (cord is not detachable). Admittedly, I probably don't use the newer USB cable as much as others, since I have these old accessories, which are still used with my Tilt2.
It sounds like ATT is willing to give you a new charger (with non-detachable cable), but not a new cable? That does seem odd. If you need a new cord, get one from Amazon or similar, it cost about $3.50 shipped.
http://www.amazon.com/HTC-Cable-Shadow-Diamond-myTouch/dp/B002CZQ2IK/ref=sr_1_1?ie=UTF8&s=wireless&qid=1274720016&sr=8-1
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Click to collapse
What I mean by force is imagine that point where the mini usb meets the phone as a lever point. So when the phone moves at all, you go to pick it up you bump it,what have you, that is where all of the stress forces will be at play. Considering that point is just a tiny piece of metal and plastic that is only inset about 1/32" what can you expect. The new versions have been redesigned, si I am sure they know. I am also pretty sure this is why neither HTC nor AT&T will carry them in their warranty department. In fact, AT& T doesn't deal with Tilt 2's at all at their service centers. Funny that HTC passed Apple in sales this quarter but might have forgotten Apples hard learned lesson that they received when it was realized that the iPod's battery could not be replaced. The Phones are great, the accessories they by from someone else ordinarily so they are hit and miss
And yeah 1 L0v3 my HtC, I just learned that any mini USB will do. I thought that the ends were proprietary and so the would be hard to find but the different shape fits afterall which is what I am using now.
I have never used mine. I've used my old Motorola charger from day one.
nerv666999 said:
What I mean by force is imagine that point where the mini usb meets the phone as a lever point. So when the phone moves at all, you go to pick it up you bump it,what have you, that is where all of the stress forces will be at play.
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Click to collapse
Yep, that's what I figured you meant. Just doesn't seem like much force to me at all. Sure, cables have a stress point right at the plug, and that is where almost all cables go bad eventually. But if your device is just sitting there, plugged in, I don't see how much stress is being applied to it, even if you bump it.
redpoint73 said:
Yep, that's what I figured you meant. Just doesn't seem like much force to me at all. Sure, cables have a stress point right at the plug, and that is where almost all cables go bad eventually. But if your device is just sitting there, plugged in, I don't see how much stress is being applied to it, even if you bump it.
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I empathize with the OP. I have thrown away a number of older cables due to short circuits at that junction. It no so bad, unless it shorts out during a flash... :eek At any rate, I now wiggle them before initiating a flash. I also bought new cables with the HTC connector and no longer use mini usb.
I have a number of 'antique' cables and chargers from my 6800 days and a number of newer ones. All are working just fine.
Unfortunately, my cat chewed off my 40-pin usb charging cable and I'm going nuts atm... so has anyone found anywhere that might sell a cable like this? I looked pretty much all the online places and they're none existence, perhaps if i take it to local phone shops, will they be able to solder it up?
jc.extreme said:
Unfortunately, my cat chewed off my 40-pin usb charging cable and I'm going nuts atm... so has anyone found anywhere that might sell a cable like this? I looked pretty much all the online places and they're none existence, perhaps if i take it to local phone shops, will they be able to solder it up?
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To be honest i do not think they sell those separately yet
My first guess is to call Asus directly, and tell them what happened and they might send you a new one or let you buy one over the phone if you feel comfortable doing that
Or even contact them on Facebook they actually monitor that very well
As for the cable splice, i am not sure of any phone shops that would do that, at least in my area, maybe a electronics repair shop would be better, probably charge you an arm and a leg though
If i had bought a dock with my transformer, i would send you my extra cable
SlimDan22 said:
If i had bought a dock with my transformer, i would send you my extra cable
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No extra cable with the dock...unless I got shorted one.
So I spent over an hour talking on the phone with them this morning, apparently, they don't even have a part number for the cable, I even had to convince them that this doesn't sell in the local shops first. Now they're saying there'll be a "special" team which will contact me within 24 hours to solve the problem. Sigh...I knew asus support sucks and was hoping the product to last long without needing support but...
jc.extreme said:
So I spent over an hour talking on the phone with them this morning, apparently, they don't even have a part number for the cable, I even had to convince them that this doesn't sell in the local shops first. Now they're saying there'll be a "special" team which will contact me within 24 hours to solve the problem. Sigh...I knew asus support sucks and was hoping the product to last long without needing support but...
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Asus were brilliant for us when my Mum had a problem with her Eee PC a couple of years back - screen failed, got a brand new one within a week. Couldn't argue at all!
It does seem vary by product, hopefully they'll contact me soon.
jc.extreme said:
So I spent over an hour talking on the phone with them this morning, apparently, they don't even have a part number for the cable, I even had to convince them that this doesn't sell in the local shops first. Now they're saying there'll be a "special" team which will contact me within 24 hours to solve the problem. Sigh...I knew asus support sucks and was hoping the product to last long without needing support but...
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Don't tell them your cat chewed it. You're better off saying it's defective and the store won't take it back and demand a replacement. When they get yours back they'll charge you for the cat-chewed cable and everyones happy.
Telling them it was your fault will not get anything done quickly, because they don't have to give you a new one. Try it the other way around and at least you can get a working cable and they'll charge the money it would have cost to sell it to you.
Hope it all works out.
ddrstreak said:
No extra cable with the dock...unless I got shorted one.
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My bad, i thought the dock came with a cable because that would be the most obvious thing to include , guess i was wrong lol
I called again later and on the third time was able to get a RMA for it, sent it to the service center right afterwards so hopefully I can get a phone call sometimes next week about the payment. But from what they said, it seems like they don't have these things on stock for replacement, kinda sucks since I'll be out of country in a week and half.
I've never repaired a cable before, so I haven't a clue what I'm talking about, but if the wires inside of the cable are color coded, I bet with a pair of wire strippers and a little solder and electrical tape, you might be able to do the job yourself.
hotelmode said:
I've never repaired a cable before, so I haven't a clue what I'm talking about, but if the wires inside of the cable are color coded, I bet with a pair of wire strippers and a little solder and electrical tape, you might be able to do the job yourself.
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Click to collapse
I peaked through the opening of the cable, the wires were extremely small where I could not see the inner metal wires within the cables and they seem like un-strippable (so thin that I'm afraid to break it with typical wire stripper), also there're metal wires on the outside wrapping the inner cables which are also damaged. Just gonna give up and let them send me a new one.
ASUS suggested website
BTW, one of the reps were telling me to go to this website and check if they have the cables in stock http://www.asusparts.eu/index.php
I think this will be the first place to have them if any charging/replacement kits would be available. However, currently there're nothing related to the TF.
jc.extreme said:
Unfortunately, my cat chewed off my 40-pin usb charging cable and I'm going nuts atm... so has anyone found anywhere that might sell a cable like this? I looked pretty much all the online places and they're none existence, perhaps if i take it to local phone shops, will they be able to solder it up?
Click to expand...
Click to collapse
Now bad is it? If the 40 pin end is intact I could fix it.
~DC
hotelmode said:
I've never repaired a cable before, so I haven't a clue what I'm talking about, but if the wires inside of the cable are color coded, I bet with a pair of wire strippers and a little solder and electrical tape, you might be able to do the job yourself.
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Click to collapse
I'm planning to pinout the 40 pin at some point. If I send you postage would you send it to me?
~DC
I wish you replied earlier, I sent it through RMA back to ASUS last friday :S
Unfortunately they are not available yet. But here is a link for the power cord.
http://www.excaliberpc.com/606705/asus-transformer-tf101-ac-adapter.html
Gary_S said:
Unfortunately they are not available yet. But here is a link for the power cord.
http://www.excaliberpc.com/606705/asus-transformer-tf101-ac-adapter.html
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I found out that they listed them over last weekend, also sent them an email asking when the cables will be available.
They replied:
transformer is now delayed to mid-June.
Sorry to have to give you the bad news...
But im not sure if they're talking about the tablet or cables, gonna ask them again and see what they reply.
Sorry you are having to cope with the problem. It's got to be very frustrating. I'm waiting for my TF to arrive from Amazon. It will be at least a month from order to delivery, but that's got to be less frustrating than having it in your hands, and not being able to use it.
I'm sure the USB connection for charging uses only 3 or 4 wires, so it might be relatively easy to temporarily wire it, but at best, it would be highly vulnerable to breakage. I think you made the right choice to RMA it back and get a new one.
I have a quick question for anyone that already has a charging cable. Approximately how long is it? I looked at the picture in the link, with it wrapped up, but it doesn't look very long. Anything less than 6' will be less than perfect for me, although I could use a USB extension cable if necessary.
My power adapter died on me today!! I can charge with usb from my PC and now im using an old iphoneac adapter to charge with. It is really slow though, gained 1% in about 10 minutes....
rcm_rx7 said:
My power adapter died on me today!! I can charge with usb from my PC and now im using an old iphoneac adapter to charge with. It is really slow though, gained 1% in about 10 minutes....
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Find a universal USB charger for an iPad. It should charge the TF while powered off, or at least with the screen off. It will take longer to charge, of course, but it should do the job.
hi. i just got word motorola fubar'ed photon users by flipping the connections so it can't be used with lapdock. well, hopefully i'm here to save the day. i'm copying and pasting my post from atrix forums.
---I was curious if anybody was interested in buying these cables. Both cables would have the corresponding female micro input and the other side would be the corresponding micro male. The reason i ask is if you have a lapdock you are future proofed because motorola likes to make specific accessories for different model phones and likes to charge an excessive premium for these accessories. With these cables you , hopefully, should be able to use lapdock and future lapdocks, if motorola is good on their word, plus you can have your atrix next to your lapdock and be able to use it still. I am thinking maybe used like this you wont need a bluetooth mouse either because you can use screen for the mouse input which is loads better than the touchpad. Micro female cables seem to be hard to come by looking online. I am awaiting an answer from my source to see if these can be had. The minimum order is 1000 of them. I would probably sell these for about $20 shipped in the US if my price is right. Both cables btw. I hope this in right section. Figured it would get the appropiate looks here because it is unique and it is a question. Please post if youre intersted or pm me. If my source comes up good, and there is enough interest i will post back. And yes there would be discount for multiple orders. Dont ask how much. I dont even know how much yet.
Btw, i am getting a lapdock tomorrow to test drive. I am going to measure approximate length needed for this to be useable on right side. I am guessing in the neighborhood of 18-24"/45-60cm. It will be longer than needed if accessorized on the left side of lapdock. I mention this because there will be no custom lengths, colors or whatever. I dont even have any. ----
i also want to add. again. i don't have these cables yet. i'm not 100% sure they'll work. they should. they're just going to have females inputs from an international standard with hdmi/usb. so i don't know what problems there might be. this is just to see if there is interest. i have quotes now btw. if i go through with the purchase, i will probably sell for $15 for one of each and $20 for 2 pair. and notice i said probably. i haven't got shipping quote yet but i don't think it will be outrageous or anything. i'd like to sell these the $20 route btw. quick and easy. if more than 2 are wanted i will have to wait till i get the shipping quote because the cable already cost more $5. if i bought 1000 of each they'd cost me about a buck each but you can thank motorola and atnt for ruining such a great idea and concept and less than 1000 lapdocks being sold to date. haha.
Count me in!
If they work count me in. Hell I'll buy two sets just to sweeten the deal.
Sent from my MB855 using XDA App
they'd be very useful cables to have around in any case
i'm in
Anybody else? Need about 6 more people.
I voided my warranty.
Count me in.
TS
Consideratemi in TS
I haven't ordered yet. Only 6 people interested so far. C'mon people. I know you need some female cables anyways. These can be as extensions from portable batteries or that extra length you need to sit back in your lazy boy instead of the couch.
I voided my warranty.
im game for 2...so 20.00
ok. so now we're up to 7. i'll probably pm interested people tomorrow or tuesday. i thought more people would be interested right away. btw, the lapdock is really nifty. amazon sold out of the $199.99 deal real quick but if it comes back i highly recommend jumping on it. i got 7.5 hours of use on one charge yesterday brightness one notch above halfway and playing ff5 on snes emulator about 4 hours. i'm using it with brightness turned all the way down today.
Test a prototype and if it works we'll talk business. You can count me as a maybe.
for teh DIY'ers
http://www.citrusmicro.com/Manhattan-307406-Hi-Speed-USB-2-0-Extension-Cable-p/307406.htm
take teh male end of this cable and cut it off, splice it with a regular usb micro cable and there you have it, a super long micro extenstion cable
google says price for that cable is 5 bucks. so its worth a shot. ive not tried this with any other cables so i dont know if it will work in the first place or if this cable will work, but im sure everyone here has a few microusb cables around, and for 5 bucks on this cable then it turns out to be a cheap way to use older accessories
reason why i said you have to chop it up tho is its using usb micro with the edges/corners. ive looked all over trying to find something myself and that is one of teh cheapest microusb females i could find.
Hey does anyone as of yet know if the Atrix Laptop Dock is working with the Photon, with the cable discussed here. I would be willing to help out... I make two way radio cables in my business, some out of ethernet cables... I am too looking for a laptop dock that will work with the photon
Photon works with the lapdock. The cables were for a smoother solution. I emailed monoprice about cables. They emailed me back. I suggest more people email them to show interest in the cables.
I voided my warranty and your mum.
count me in too!
I like the idea of connected in and still seeing the phone. i could always velcro it to the back of the screen.
lroy said:
count me in too!
I like the idea of connected in and still seeing the phone. i could always velcro it to the back of the screen.
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Click to collapse
Email monoprice. The deal I was trying to get with a chinese manufacturer fell through.
I voided my warranty and your mum.
I'm in too.
me likey one too please
Is the offer still going on. If so please count me in also. Just PM with info
Thanks ahead of time
If there was a way to make this into a bar that could fit at the bottom and maybe snug up to the right side so that the photon could be placed upright in the dock and secured in the laptop dock?
My USB cable broke when my huge phone fell from the couch while charging and it landed on the cable. It only bent the cable, the phone is ok but I'm in need of another usb cable.
If anyone has an extra one please let me know
Sent from my SAMSUNG-SGH-I717 using xda premium
Never mind! I found one for $4 at Sam's club.
Can a mod delete this thread please
Sent from my SAMSUNG-SGH-I717 using xda premium
lil off topic, but if anybody has a charging cable they wanna give...... (charging cable meaning shorted)
SayWhat10 said:
lil off topic, but if anybody has a charging cable they wanna give...... (charging cable meaning shorted)
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Click to collapse
For the price your asking for someone to spend to mail one to you, you could have one or several ordered online. USB cables of all lengths are nearly free online. Start on amazon, where they start at $0.01 + Shipping
http://www.amazon.com/gp/search/ref...1342450826&rh=k:micro+USB,n:172282&sort=price
Here's a cable for under $3 with free shipping.
http://www.amazon.com/ECOMGEAR-Micr...d=1342450971&sr=1-15&keywords=short+micro+USB
The short is best done on the charger side, not cable, but is easily done on either.
Chief Geek said:
For the price your asking for someone to spend to mail one to you, you could have one or several ordered online. USB cables of all lengths are nearly free online. Start on amazon, where they start at $0.01 + Shipping
http://www.amazon.com/gp/search/ref...1342450826&rh=k:micro+USB,n:172282&sort=price
Here's a cable for under $3 with free shipping.
http://www.amazon.com/ECOMGEAR-Micr...d=1342450971&sr=1-15&keywords=short+micro+USB
The short is best done on the charger side, not cable, but is easily done on either.
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Click to collapse
thanks but i already have extra cables
i just dont know how to short them
i dont mind buying a new cord if its only a couple bucks and already shorted
i just cant seem to find any for sale
SayWhat10 said:
thanks but i already have extra cables
i just dont know how to short them
i dont mind buying a new cord if its only a couple bucks and already shorted
i just cant seem to find any for sale
Click to expand...
Click to collapse
Cut insulation back from one of those cables. ID the data pins/wires (connected to center contacts), sort those. There's lots of diagrams of the internal of USB connectors, find one and try it out.
monoprice.com
great place for any type of cables and fast shipping
Alright, so not too long ago i tripped on my USB cord while my phone was charging and it took out the little plastic piece inside the micro usb port that holds all the wires in place. I bent them back into place, and can still charge my phone, but sometimes it hard resets when being plugged in/ getting unplugged.
I took it to the sprint store, they said physical damage and I would have to submit a claim with a 150 deductable. Well, i know a micro usb port doesnt cost 150 so i orderd "HTC micro USB" jacks off of ebay with the intent of replacing it myself. unfortunately the ones i got were not the same; wrong size and shape, etc...
my question is, does anyone know where i can get the right usb jack, is it even available or do i have to bite the bullet and pay the 150? or maybe someone has an idea i havent thought of yet?
Just bite the bullet and pay the $150. You know it will be done right (you get a replacement phone) and it will still be under warranty. You damage it replacing it yourself, you might not be able to file a claim later.
Have you already looked at this website?
Fizz11 said:
Alright, so not too long ago i tripped on my USB cord while my phone was charging and it took out the little plastic piece inside the micro usb port that holds all the wires in place. I bent them back into place, and can still charge my phone, but sometimes it hard resets when being plugged in/ getting unplugged.
I took it to the sprint store, they said physical damage and I would have to submit a claim with a 150 deductable. Well, i know a micro usb port doesnt cost 150 so i orderd "HTC micro USB" jacks off of ebay with the intent of replacing it myself. unfortunately the ones i got were not the same; wrong size and shape, etc...
my question is, does anyone know where i can get the right usb jack, is it even available or do i have to bite the bullet and pay the 150? or maybe someone has an idea i havent thought of yet?
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Click to collapse
I would not recommend attempting to replace the USB jack unless you are skilled with a soldering iron. The surface mount components are not for the faint of heart. If you don't know what you are doing, you risk damaging the phone evern more.