[Q] Outlook - syncing issue with contact numbers - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

Hi all
I'm tired of searching google atm adn i thought that you all can help me with my problem. My father got new HD2 today and asked me to move all of his contacts from backberry to his new Leo device. I did that syncing everything with Outlook 2010 but there is a catch... If any of the contacts got more than one number then only one nuber will sync between Outlook and device. I can't figure out how to change that. There are no options for this. At least i didn't find any :/ Ohh there is one more thing about that - nearly all additional numbers are marked as "Other".
Ok, none of "Other" phone numbers are synced. Do you know how to change that except manualy update contacts? It's near 1k of them and it will be real pain in the ***

First method that comes to mind is export contacts to .csv open said csv in excel, sort the whole sheet by other column to get all contacts with other set into a block, select all the other numbers and move them into one of the alternates,, mobile2, for example. Save the sheet (choose dos csv, excel sometimes doesn't save csv right by default) reimport the contacts.
if you don't have excel, there are loads of free csv editors.

I'll try it this this evening and post here if this worked or not. Hopefully it will thanks for reply.
Edit:
Thank you very much. Your post helped me a lot now all phone numbers are imported. It was a little bit more tricky than i thiught cause there are more phone numbers than i thought but still, it worked
Sent from my LeeDroided HTC Desire using XDA Premium App

Related

Sync Oddness

Ok, got the Hero (after a diamond and trinity) works nice BUT what is with the HTC Sync Thing?
Everytime it connects it udates random conacts from Outlook, so that at the moment the wife has 4 entries and some other numbers are the same yet others are fine.
ANyone else any experience and more importantly how to heck do I stop it?!
ta muchly
What? Really? HTC Sync lets you synchronize Outlook or Windows Address Book contacts on your PC with your Hero.
ANyone else any experience and more importantly how to heck do I stop it?!
Click to expand...
Click to collapse
Just don't use it! there is nothing to say you have to use 'HTC Sync'.
I never use it as I don't want the contacts in Outlook to sync to my Hero. I just use my google contacts for this.
No there is nothing saying I HAVE to use HTC Sync however if I want to put all my contacts across in one easy go then the options seem a little limited.
Fixed it now just told it not to auto sync and that seems to have got control back to me
Glad to hear you got it sorted...
I know there are limited options when 'sync-ing' contacts to your Hero.
I used 'ExportContacts' app in the market to export all my 'old' SIM contacts into a csv file. I then exported my contacts from outlook also to a csv file which can then be imported into your Google account.
All to do then was to 'merge' all of the contacts in my Google account. This then syncs with the phone and I never bothered to use HTC Sync.
Makes sense, I dont use the google address book as I tend to keep the data useage to a minimum mainly as when at work we dont even have a phone signal, so prefer to carry everything "locally" properly, hence the much abused and hated outlook ;0

Sync With Google

Google Sync is a free service that allows you to sync your contacts, email and calendar with your gmail account.
It is a two-way sync, meaning that if you add an appointment or contact to your phone, it will upload to Google's cloud and update your gmail information as well.
I use Google Sync to keep my contacts in the cloud, vs using myPhone since I have multiple phones but only one Windows Live account. If you have ever synced two phones to myPhone under one account, you'll see right away why this is a bad thing.
One of my favorite benefits from using Google Sync is the fact that it not only stores my phone contacts, it also stores their facebook links and contact pictures as well. This means that I can freely flash another ROM without worrying about backing up all of my contacts to SIM or myPhone and then manually updating all of the information for them.
The best part of Google Sync has to be the push email service. As emails arrive (assuming you have set the account up correctly), they will be pushed to your phone via ActiveSync. You don't have to be at your computer for this, it's done over the air.
The only think Google Sync can't do is sync Tasks. If you choose Tasks during the setup, you will receive a cryptic error.
Now that I've told you about the benefits of Google Sync, let's go over how to use it. This assumes you have an existing gmail account. I don't know how to sync with Google without a gmail account, sorry.
I always add my hotmail account first. For some strange reason you can never go back and edit the settings for the first mail account you setup on Windows Mobile, so I use my hotmail account for this.
Steps:
Select your Mail tab and hit the Menu button
Choose "Add Account"
Under "Choose a Mail Provider", select "Outlook" (Don't select Gmail!)
Put your entire gmail address ([email protected]) in the "Email address" box, followed by your password.
Select "Next"
Under "User name" put your email address ([email protected]) again.
The Password field should be filled in, if not just put it in again.
Scroll down.
Leave "Domain" blank.
Scroll down.
Leave "Save password" checked.
Under "Server address" put m.google.com
Leave "This server requires an encrypted (SSL) connection" checked.
Select "Next"
If all options are selected, deselect Tasks (Very Important!)
If not, select Mail, Contacts, Calendar
Hit Advanced Settings
Peak time and Non-peak time (I have "As items arrive" on both here) sets how often your emails are pushed to your phone.
I have nationwide coverage, so I also select "Sync data when roaming".
Hit "Done"
Hit "Done" again.
The phone will now connect to the Google Sync server and begin updating your contacts, calendar appointments and email. This may take a few minutes, depending on the number of contacts and such. If you have any unread messages in your gmail inbox, they should now appear on your phone in short order. You may choose "Send/Receive" from the mail Menu if you think it is taking too long.
You will now be able to receive your email sent to your gmail account as soon as it arrives. I have also forwarded my email from my other accounts to my gmail account, but this may be too much for you.
I would not recommend this to anyone who does not have the "Smart Phone" plan (so-called "Unlimited Data Plan"), as it will eat up your bandwith quickly. It may also have a detrimental effect on your battery, due to the fact that it requires a constant data and Active Sync connection to work properly.
If you are concerned about your battery, you can try changing the Peak and Non-peak options under "Advanced" to longer intervals. If it makes a big difference in the life of your battery, I would love to hear about it here!
You can view the original Google Sync video and tutorial links here:
http://www.google.com/mobile/sync/
Hopefully this will be of use to someone out there! Please let me know if you use Google Sync or if you have trouble following my directions.
---Issue With Labels/Folders---
If you have set gmail to tag messages with labels as they come in, you may not be able to read the messages on your phone. XDA-DEV user pantyshot has managed a workaround and posted it here. Be sure to thank pantyshot for the fix if you find it handy!
Also, newer versions of Outlook Mobile (any available as a cab install so that people don't have to use a custom rom?) support sorting messages by subject. Pretty darn close to the threaded messages in the orgasmic Android Gmail app.
I've been doing this since I got the phone, but it is nice to see someone write up the details.
Nice thx man. I didnt even know this was possible on WM coming from a Nexus. I synced my phonebook with MS outlook but nice to know this is possible.
This should be a sticky!!!
Thanks... nice sticky note.
On Friday, I bought an HD2 to replace my Nexus One (which I gave to my daughter). The N1 & Android are just fine but I wanted to play with the HD2 and WinMo. Not too worried about the lack of support for WinMo 7 as I am certain that we will find versions we can use thanks to XDA.
Ok, back on-topic... I was using Google Sync to get my messages from Gmail to my Nexus One. I now know how to do this with WinMo 6.5. I will address this when I get back home as I am on a business trip in Amman, Jordan and I don't want to rake-up astronomical data roaming charges while over here.
this is helpful for newbies/ beginners..
Anyway I had done set up the gmail as "PRIMARY" account only when i got HD2. why i need hotmail set up as primary account then add gmail? I just curious..
I've been using this method as well, but has anyone noticed that you cannot sync your labels from gmail? Is it just me or Outlook just syncs the inbox aside from contacts and calendar?
The only glitch I have seen with using google sync is that when you import your contacts from google, they get sorted as Last Name, First Name. (Doe, John.)I have always liked seeing my contact list as first name last name. (John Doe.) If you manually try to switch this in your contact list, it gets over written once google syncs again. Does anyone know how to possibly fix this?
This method is GREAT. Big thanks to OP
GAMERIG said:
this is helpful for newbies/ beginners..
Anyway I had done set up the gmail as "PRIMARY" account only when i got HD2. why i need hotmail set up as primary account then add gmail? I just curious..
Click to expand...
Click to collapse
I'm not sure why, but whenever you add a new email account to Windows Mobile and attempt to go back and edit it, the first account you added will always be grayed out. This means you can't modify, or even delete the first account.
Since you may decide you want to change how often you check your gmail, I thought you might want to add a hotmail account (Windows Live) first, since those settings are automatic and can't be changed anyway.
I've always had to do a hardreset in the past to get rid of bad gmail settings, so I learned to always put hotmail first.
Hope that helps
adamhlj said:
The only glitch I have seen with using google sync is that when you import your contacts from google, they get sorted as Last Name, First Name. (Doe, John.)I have always liked seeing my contact list as first name last name. (John Doe.) If you manually try to switch this in your contact list, it gets over written once google syncs again. Does anyone know how to possibly fix this?
Click to expand...
Click to collapse
I know, this is annoying. I have added two new contacts and both of them were sorted like this.
You can try deleting the "Last Name" field in your phone contacts, then add the last name beside the first name, but I haven't actually tried that.
If it works, please get back to us
pantyshot said:
I've been using this method as well, but has anyone noticed that you cannot sync your labels from gmail? Is it just me or Outlook just syncs the inbox aside from contacts and calendar?
Click to expand...
Click to collapse
When I used the official Gmail App, it represented labels as folders. Because Google doesn't actually have different folders (just different flags for each message), I don't know of any way to split the messages by folder.
As a matter of fact, I don't think you can do this with regular folders via Outlook, due to the way the built-in email client works.
If anyone knows a fix to this please post; we would all like to separate our messages by folders if possible!
Snarksneeze said:
I know, this is annoying. I have added two new contacts and both of them were sorted like this.
You can try deleting the "Last Name" field in your phone contacts, then add the last name beside the first name, but I haven't actually tried that.
If it works, please get back to us
Click to expand...
Click to collapse
adamhlj said:
The only glitch I have seen with using google sync is that when you import your contacts from google, they get sorted as Last Name, First Name. (Doe, John.)I have always liked seeing my contact list as first name last name. (John Doe.) If you manually try to switch this in your contact list, it gets over written once google syncs again. Does anyone know how to possibly fix this?
Click to expand...
Click to collapse
You can try this app I have called Contact Changer. Just install to phone, hit the change button and soft reset. After that they should display correctly, and it's actually WinMo that displays contacts like that b/c I have mine sync'd through Microsoft Myphone (b/c gmail messes up the contact pics) and they display the same way.
Now once you run the app, if you add a contact or delete a contact it will revert to last name first. Just run the Contact Changer and reboot again and you will be golden.
pantyshot said:
I've been using this method as well, but has anyone noticed that you cannot sync your labels from gmail? Is it just me or Outlook just syncs the inbox aside from contacts and calendar?
Click to expand...
Click to collapse
Yes this is the unfortunate aspect of using gmail this way.
chrisrj28 said:
...It's actually WinMo that displays contacts like that b/c I have mine sync'd through Microsoft Myphone (b/c gmail messes up the contact pics) and they display the same way.
Click to expand...
Click to collapse
Funny you mention that.
I actually used the built-in option to link my favorite contacts to their respective facebook account in my friends list. This changed the contact picture from the camera image I had to their facebook avatar. When next I flashed my phone, Google loaded the contacts back with the facebook linke and facebook avatar, which was very surprising to me.
Does myPhone do the same thing if you use them to keep track of your contacts?
chrisrj28 said:
Now once you run the app, if you add a contact or delete a contact it will revert to last name first. Just run the Contact Changer and reboot again and you will be golden.
Click to expand...
Click to collapse
Thanks for this app. I didn't even know it existed!
OTHERWISE
HTC HD2 PRODUCT SUPPORT-SYNCHRONIZATION..
GAMERIG said:
HTC HD2 PRODUCT SUPPORT-SYNCHRONIZATION..
Click to expand...
Click to collapse
Not sure what you posted this link in reference to. Unless you are confusing Google Sync with ActiveSync...
ActiveSync is the method of connecting your phone directly to your PC, for file transfers, updating your ROM image and standard backups. It is also the name of the protocol that the Microsoft Exchange Servers use to sync data between the Server and ActiveSync-enabled devices.
Google Sync is a free Microsoft Exchange Server that allows "push" email via your phone's data connection. You don't have to be near a PC to sync your calendar, contacts or gmail.
I think the threaded e-mail conversations are only available in the WM 6.5.x versions of WinMo. I am also unable to sync my other folders (Sent, Saved) from Gmail. I have them checked off as well in the Manage Folders option, but nothing appears in these folders after syncing. I think the only possible folder to sync is Inbox.
cu2cool said:
I think the threaded e-mail conversations are only available in the WM 6.5.x versions of WinMo.
Click to expand...
Click to collapse
I am about to flash to a 21903 ROM in a bit and I'll let you know if it breaks my threading.
cu2cool said:
I am also unable to sync my other folders (Sent, Saved) from Gmail. I have them checked off as well in the Manage Folders option, but nothing appears in these folders after syncing. I think the only possible folder to sync is Inbox.
Click to expand...
Click to collapse
Are you sure they are actually folders? I thought gmail only has labels that appear as folders in the native clients.
Also, this is the same as most Outlook syncs; it will only give you the unread messages. There may be a setting in gmail that will allow you to retrieve old messages, but I'm not sure why you would want to do that on a mobile phone.
If you want to just get your emails, you can use the "Gmail" option when setting up your new email account on the HD2. This won't "push" like the "Outlook" option will, but you can still set it to manually check as often as every 5 minutes if you can spare the battery life.
Of course, you would be much better off getting the official gmail client for that, since that will also support your lables-as-folders option.
Myself, I prefer to use Google Sync and let that push emails to my phone as well as syncing all of my gmail and phone contacts. I don't use labels any more and don't want all the "Sent" or "Archived" messages to clutter up my phone.
Yea, you're probably right about the labeling/folder issue. I just want to see a saved e-mail to look some thing up at times, but maybe I'll just log onto gmail.com for that on my phone. Is there any Gmail client available for WinMo phones? I haven't seen any. Also, does push kill battery life? (ex. sync every 5 minutes) Or is it a more sophisticated syncing method that will only connect to data when new messages arrive?

[Q] Contacts app questions

1. I have loads of contacts (probably a couple of thousand). Normally you can do T9 search, like if I wanted to call "liliane", I would type 545263 and it would show liliane and a couple of numbers that have 545263 in them and other names that correspond to the combination. This works on the SGS2 but takes ages, which wasn't the case on my much older HTC Desire.
2. When I want to add a person to a group (going through groups > add contact), I get an enormous amount of contacts called "(Unknown)". Where do they come from? How do I get them out?
3. On my HTC, I nicely merged all of my contacts with their e-mail addresses and Facebook profiles. However, they have all become separated after syncing my Google contacts back to my SGS2 and the contacts app is just not very good at finding mergeable contacts. Also it takes forever to do so since I have a couple of thousand.
4. My Facebook contacts show up last name first, for no obvious reason. Even merged contacts sometimes have their last name first (i.e. Dan Scott will show up as Scott Dan in my phone). Annoying. How can I fix this?
leetel bump
Go on your computer and organize there all your Google account contacts, they will sync nice to your phone. That's what I did. I hope you use a Google account to sync your contacts, not Samsung.

Not all Contacts update after Sync with Gmail

Hello guys
I'm using Galaxy S2, running ICS 4.0.3
I have lots of funny contact names because of the SKYPE nicknames. Also, some contacts are made from email handlers.
So to organize them nicely, I spent last few hours on my Gmail / Contact account, renaming, adding photos, merging etc...
Except, that when I want to SYNC it. Not all of the contacts update, and some remain as they were.
I would trash them all and import new set from Gmail, but I'm worry that when I do that, it might trash my gmail contact as well
Any idea what's the best way to deal with that ?
Also, is there any way to change the contact font size? I have many long names, and lots of contacts. The screen cuts most of the names
off and many of the contacts share same name. I have to open the contact, to find out details in order to know who I'm looking for.
Any suggestions, much appreciated.
Did u try manually syncing gmail contacts under settings? Some times you have to manually push it. Also, what android version/ROM are you running?
Sent from my SPH-D710 using xda app-developers app
Jcossack88 said:
Did u try manually syncing gmail contacts under settings? Some times you have to manually push it. Also, what android version/ROM are you running?
Sent from my SPH-D710 using xda app-developers app
Click to expand...
Click to collapse
Hi there
Yes, right after I made changes in my gmail contacts, I went to settings and did the Sync Now.
Let me explain what doesn't update exactly.
I have many phone numbers to HP staff. They used to be sorted like: James - HP, Azman - HP, Raymond - HP etc.... Because they were all over my address book, I rename it in gmail contacts to HP - James, HP - Azman, HP - Raymond. Having them all grouped together in my list, given the first letters are identical. It works great in gmail contacts, but out of these 3, only HP - Azman get updated after SYNC. The rest remain the same.
This is something I don't understand.
Thanks for taking the time and looking into my post
Cheers
Seba

Contacts Issue

I have 5 gmail accounts on my V10. Only one is selected to sync contacts. When I use the dialer I start typing a number and start to see choices from other unsynced gmail accounts. When I select other account as visible in the contacts app it populates the supposed unsynced account with names. I have tried clear contact storage a couple times but it keeps syncing the contacts I told it not to. This is getting frustrating. Any suggestions?
drewcam888 said:
I have 5 gmail accounts on my V10. Only one is selected to sync contacts. When I use the dialer I start typing a number and start to see choices from other unsynced gmail accounts. When I select other account as visible in the contacts app it populates the supposed unsynced account with names. I have tried clear contact storage a couple times but it keeps syncing the contacts I told it not to. This is getting frustrating. Any suggestions?
Click to expand...
Click to collapse
5 gmail accounts? amazing, i just have 1, did not see this issue before. try some email app.
The issue isn't related to an email app.
Do you use Google +?
If so, the first time of use, it asks if you want to sync all your G+ contacts.
I made this mistake once and now I have thousands
Sent from my LG-H901 using Tapatalk
I don't use G+ and all the contacts are not synced to one account. The are listed under each individual gmail account. The issue only happened after moving to the V10. My note 4 didn't have this issue.
Any further suggestions?
can anyone confirm they have same problem
Anyone able to try duplicating this issue?
This happened to me on the Moto X (first generation) ... I've been screwed ever since.
My problem with this is how invasive - while at the same time disruptive, repetitive and completely unnecessary this unauthorized merge is as it duplicates contacts.
Example:
1. I have 1 email (& matching Contact List) for work and work related contacts. These contacts include only their work phone and email - and in some instances their work cell # -- which of course would be labeled "mobile" as that was the only labeling option a decade ago.
2. I have 1 email (& matching Contact List) for my friends. These contacts include only their personal phone and email. Although there are a few cell phone numbers that match the business cell, the rest of the info is unique to their personal life.
*** Part 2 of this Contact List is their wives/sig-other gets a Contact Listing - to which repetitive info like the land line and maybe e-mail address is entered, but more importantly their individual cell number. This makes contacting them individually an easy task without guessing what cell number goes to the husband or the wife ... and in some instances ... their kids (who sometimes baby/dog sit). [This may sound rather convoluted to you younger kids, but 10 years ago we didn't have the option of custom labeling the phone numbers, only a short pull-down list of Home, Cell, Fax ... so this is how we did it ... and a decade later with several hundred entries, we're NOT going back to redefine all these fields and merge contact lists as this is still an easy system].
Well - a while back when the Droid X came out, I loaded each email profile into the phone separately - Google/Droid decided to merge all contacts and it's been a friggin' disaster ever since! I went from 200 to 800 contacts in different email/contact profiles, to one, bigass, convoluted, double, triple, quadrupled contact list that is impossible to tell which one is from the Work List or the Personal List or any other miscellaneous list I had .... a 4000K Contact list for every email account - not just g-mail, but Outlook and Windows too! ! !
I've yet to find any app that can simplify or remedy this for me ... (I've spent WEEKS looking for one ... so about a year ago, I took several days and merged all the Contacts into one Gmail list and custom labeled EVERYONE on those lists into one, clear, concise list. I admit that I'm anal about keeping things organized and in clear and concise manner and this may seem nutty to some ... but I also don't make the mistakes my friends make with mis-dials and wrong numbers.
I've had some issues ... (hint: once done, copy to a window computer, then go and delete every back up you ever made of every contact list in every e-mail file to prevent reloading old files into the new, revised Contact list.) ... but I stay on top of it and delete or modify any duplicate. I'm almost back to being sane ... probably because I haven't stopped drinking ;- )
It's going to be a long and lonely road back to sanity. Google is invasive and loves getting all the info it can and will "F" up the way you kept it.
Good luck with a solution. Please post a solution if you find one.
I have three Gmail accounts on my phone. Mine, my daughters and wife's. I only want to sync the calendar, but it also syncs the contacts. Especially if I get a text from my brother, it will come up as Uncle.....(my daughter's account). I tried contacts sync fix as I read in a forum once that LG phones have an issue with broken contacts if you have an I.C.E. contact listed (in case of emergency). This did fix it for about two weeks and then something happened and I was back to seeing my wife's and daughter's contacts over mine.
If you find a solution, please let me know.

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