Does Toshiba replaced or fix unresponsive or defective Folio tablets? - Folio 100 General

I saw this on a Ipad forum, and this explain why I won't buy from Toshiba anytime soon:
http://www.ipadforums.net/apple-ipad-news/21757-apple-already-replacing-
ipad-2s-backlight-bleeding-issues.html
This shows how a real company should act! If it's broken it must be fixed!

Related

Toshiba don't care

Hey everybody,
I decided to make a topic to show all the problem we have with the Folio 100 (maybe Toshiba gonne check)
10 Reasons to give back your own Folio 100 or don't buy it
1- The display on the Folio 100 is lowcost, you can found the same on clone phone in China ! poor quality, screen TN (not IPS, Amoled, Super LCD or other), The touchscreen on it can give you some trouble in the future
2-Toshiba don't support the Folio 100, the forum Folio 100 on the official website Toshiba was deleted !
3- When you have a problem with the Folio 100 is really complicate to bring a repair on it, Toshiba have a poor quality service for that
4- The price ! even though the Folio 100 look like cheaper, not really, when you know Apple give you a better stuff for 100 more, with a good support, offer to you a exchange if your iPad have a problem, etc... but i don't talk about all the stuff we have on Folio 100 (HDMI, USB, SDCARD, WEBCAM) <- this are useless if you can't use your Folio 100 ! actually Apple Win, Samsung Win with the Galaxy Tab, Dell Win with the Streak
5- The quality of the cover is so cheap !! you can broke so fast your Folio 100, the 4 tactile buttons is so anoying...
6- What the hell where is the good support of Android in here ?... many games are not compatible, the Toshiba Market place have more Wallpaper than Apps and Toshiba don't give any sources to help the customers
8- The Folio 200 is coming with a better screen, better support, honeycomb, better cover etc... have a sense to take the old Folio ?...
9- The charger, did you see how big the charger is it ?... bigger than the tablet and have some problem when you try to charge the Folio...
10- You need to do all by yourself if you want to make something good on it... the Folio 100 is a Puzzle made in Toshiba, but you don't have all the pieces of the Puzzle...
I'm sorry, but i use every something possible on it, i sent back my folio and i don't know if i go take a new one or wait for something else
But have some good idea on it, HDMI, USB, SDCARD, Mini USB etc... i feel uncomfortable when i see all that, because Toshiba have a good product but they release that too fast and like a prototype more than a final product
Now what offer we have ?
Wait the FOLIO 200 or XOOM or what ??...
Completely agree
sent from my folio 100 using tapatalk
The only real big issue I see with the Folio 100 since I bought it months ago is the screen.
Not even the poor quality screen, but the fact that the touchscreen just is not responding on the lower part because Toshiba wasn't able to put all parts properly under the screen, so the screen is pulled out of the cover making the screen unresponsive.
Whenever screen isn't responding I have to press back the glass in the cover. That's absolutely crap. Every cheap China-Phone is built better !
Hardware wise it's ok. But that's because of Nvidia's Tegra2 Chip.
Whatever Toshiba did on the Folio is pure crap and I deeply regret that I thought Toshiba is a good quality company.... my fault.
Well anyway i decided to take another one
Why ?
Because i love the challenge, if i need to work to make this Folio 100 work better, i will.
Because of the Tegra 2 chip, USB, HDMI, SD Card, Webcam etc...
I still think all what i said before but actually i don't see any another tablet can give a lot of stuff for this price, i have this tablet and the cashback 70euros.
I don't want to wait for the Folio 200 (the reason is Toshiba don't support the old Folio and i don't support the next Folio)
I heard from a friend, the Folio 200 is Folio 100 with a better screen, new cover and more ram... but the rest, both use exactly the same source of Android.
I try to do my best to help the community Folio 100
I want to say something to Toshiba, Toshiba if you read this, please take care of your customers and give the best of your company, i know you can do better, give better sources for the Folio 100 and the possibility to exploit better this one with honeycomb, please do it...
We actually do the job that you should be doing
Toshiba should acknowledge they created a inferior product an should offer all folio 100 ownersa refund or give them a 200 with a major discount. They are neglecting their buyers and throwing away their name as a decent tech manufacturer. Shame on them!
ibila said:
Toshiba should acknowledge they created a inferior product an should offer all folio 100 ownersa refund or give them a 200 with a major discount. They are neglecting their buyers and throwing away their name as a decent tech manufacturer. Shame on them!
Click to expand...
Click to collapse
I know they can do that, don't have that many Folio 100 sold, anyway i think Toshiba needs to make a major update for the Folio 100 and this one can run better, they need to give the source of the bootloader too.. etc to fix some problems.
The Folio 100 is still a Tegra 2 tablet and i still think, this can offer more than we have and the actual android we have can't exploit correctly the Folio 100, i was checking many stuff on the Folio 100 and apparently the Tegra 2 chip on it go faster than the XOOM ! the XOOM have a Tegra 2 chip undercloked and the Folio 100 no, we don't use the dualcore either and not really the GPU ! remember that
When i see Dexter make the Dextermod, i can imagine the Toshiba Folio Team make something strong and good
Toshiba don't really see the big picture!
It's not about loose some hundred or thousand of potential buyers, it's all about harming their reputation. Customers can handle some low specs of even some bugs, but build quality and support are points were reputation is hard to regained. It will affect their sales, and no just tablets, but all other products.
bastospn said:
Toshiba don't really see the big picture!
It's not about loose some hundred or thousand of potential buyers, it's all about harming their reputation. Customers can handle some low specs of even some bugs, but build quality and support are points were reputation is hard to regained. It will affect their sales, and no just tablets, but all other products.
Click to expand...
Click to collapse
It's Toshiba make some stuff for Apple product and actually Toshiba have problem in Japan, i can understand this, it's difficult at this time to ask any help from Toshiba.
Anyway if everybody try to contact Toshiba and explain the problem we have and ask for a better support, they can help us.
You can read this on the website Toshiba
Due to the aftermath of the recent earthquake in Japan, we might take some time to respond to your inquiries.
We apologize for the inconvenience caused to you in this matter.
Click to expand...
Click to collapse
Folio 100 is not really a bad product itself.
The only problems are the firmware and the lack of good applications in Toshiba Market.
Whe have probed that Folio can run most of the latest Android applications with good performace.
All that Toshiba have to do is to release a god firware and include better apps in its market.
If they can't do this for the Folio then they will not be able to do this for their next tablet.
But their real problem now is the earthquake...

[Q] Wooter - Dead Pixel

Hello XDA,
I just received my Gtab this morning (a day early!). I quick plug it in and turn it on to see a dead/stuck pixel on the top right of the screen on the status bar.
No, no, I am not a tech-newb. I have rubbed several stuck pixels out of panels before. I have bought 3 refurb hp2465s and two of the three needed a little love. With help from some stuck pixel videos and some massaging they look pretty sharp. This leads me to the point. From my experience i have been able to identify the difference between stuck and dead pixels. This time around I cannot truly tell:
-Said pixel looks just fine in a WHITE background, it blends in
-In black it looks RED
-In most other backgrounds it looks GREY
Any suggestion or hints would be appreciated.
Btw, I haven't checked with woot yet, but I am pretty sure there will be nothing they can do. I will contact Viewsonic tomorrow and see what they suggest or if they will replace it.
*Update - 04/02/2011*
As of mid-day my new tablet was delivered via FedEx just under 3 days of contact by Woot. I never had to formally request an RMA, 100% painless. I charged the new tablet while at work, upon returning there were no dead pixels to be found. I am content.
To those interested, I was somewhat disappointed with the build quality of the Gtablet and almost had Woot give me a full refund. If I wasn't going to Scotland in May and needed a tablet/netbook for the flight, I probably would have took the refund route. To my delight and surprise, I found the replacement Tablet to be beyond superior to the original with the dead pixel:
1) The side bezel lines up better with each half not causing an irritating excursion.
2) The webcam lens is centered in the hole - not shifted to the side.
3) This one could be my imagination, but I am pretty sure the viewing angles on the tablet's screen are significantly better. If the original was a refurb sold as a new tablet, then this panel is of a high quality. (Otherwise the panel was just install right-side-up as some threads have hinted)
I am now 100% satisfied with this purchase. Now to wait for my travel sized mechanical keyboard to arrive, and a final decsion on my first ROM to try. Any suggestions?!
Apple has a dead pixel policy - on the iPad, it's three. Not sure what Woot! / Viewsonic will do, but you might want to call Viewsonic. They might want you to do an RMA.
arent ipads pixels like a quarter of the size? i know ipod touch pixels are small as hell and would be nearly impossible to see if just one was out without putting the thing to your face
The iPad2's resolution is 1024x768. The pixel density is very close to the gtab's.
wow, isnt that almost the same as the iphone 4's res? i thought they were unusually high res
resolution and pixels are two different things. if they were the same a 42"1080P tv would look horrible compared to a 24" 1080P tv
Same thing happened to me!!!
Maybe Woot got a deal on these tablets with a dead pixel? I'm trying to send it back ASAP.
me4tj said:
Maybe Woot got a deal on these tablets with a dead pixel? I'm trying to send it back ASAP.
Click to expand...
Click to collapse
Mine didn't look repackaged at all. Everything was in top notch condition packaging wise. There were no fingerprints or scuffs/marks that would indicate anyone would have previously RMA'd this device. If viewsonic packaged these in a seaperate bundle to sell to an online retailer such as woot, I would consider Viewsonic pretty shady.
As I said, I will contact viewsonic and see if they will make right by this. I have been nose deep in forum posts since my woot purchase and I haven't seen much in the way of dead/stuck pixels on a Gtab.. yet.
As a last ditch effort I might need a tutorial for disassembly. Maybe I can massage this stuck pixel.
scotchguy said:
Mine didn't look repackaged at all. Everything was in top notch condition packaging wise. There were no fingerprints or scuffs/marks that would indicate anyone would have previously RMA'd this device. If viewsonic packaged these in a seaperate bundle to sell to an online retailer such as woot, I would consider Viewsonic pretty shady.
Click to expand...
Click to collapse
woot listed them as "New", not "Refurbished" (obwoot: rox0rz!)
FWIW, I had a problem with an Archos 504 MP I bought from WOOT in 2007. The item was brand new and had a defective display. I e-mailed Woot's customer service and they sent me a new one before I even mailed back the original to them. Their customer service is fantastic, or at least was in that case.
Definitely contact Woot first before going to Viewsonic.
dmm5157 said:
FWIW, I had a problem with an Archos 504 MP I bought from WOOT in 2007. The item was brand new and had a defective display. I e-mailed Woot's customer service and they sent me a new one before I even mailed back the original to them. Their customer service is fantastic, or at least was in that case.
Definitely contact Woot first before going to Viewsonic.
Click to expand...
Click to collapse
Thanks for the advice. Looking forward to emailing Woot the second I sit down for "lunch".
i would google it some...
i bet there is an easy fix... i thought i saw something on lifehacker about rubbing it out ....
Wooter here. Just got home and to my dismay a nice dead pixel on the top left. Sucks.
Just emailed Woot. Hopefully the replacement comes soon.
I hope it's not symptomatic to the wooter tablets. It may be that Woot got a deal on them because they are second grade.
same thing here, trying to fix it first.
Same here. Two STUCK pixels, bottom left and near center
Dead Pixel
Sadly, I also have a dead pixel on the bottom left of my tab. I did the over the air update but it made no difference. I am reluctant to do any modding in case I have to send it back. I just have issue with something "new" having a dead pixel. It distracts/bothers me. Thanks to all for sharing their experiences so far. I wonder how many others will have this issue.
---EDIT---
Well, Woot is hands down the least painful RMA I have ever done next to newegg. I am super impressed. They have a customer for life.
*Update
Good news! Contacted Woot and posted in their forum for the Gtab, and I got a response in less than a day. Woot is going to replace the tablet with one dead pixel and cover a shipping label. I've had plenty of online purchase that lead to an RMA.. this was hands down the least painful. I am impressed by Woot.
I will post and update when fully resovled. At that point I can finally root and install a ROM.
On a side note, viewsonic was a pain. I don't plan on buying anything viewsonic in the future.
I bought my gtab from woot as well ..
Ok .. After the first day of playing with my new tablet .. I noticed a dead pixel as well .. Mine is about a 3/4 way up all the way to the right on the very end .. I was thinking, is it worth my time to go through all the bull to send it back and wait for another one.. or just put a nice white background image as my background so I don't see it .. I think I'm just going to deal with it because its not "that" noticeable, the fact that I know its there is the only thing that makes me crazy! .. I can always sell it anyway and nobody would notice unless I pointed it out. Another reason why I don't want to get a new one is because I spent hours rooting and installing a new rom and it would be a waste of my time to do it all over again .. haha
Yep, same thing here. I got on the Woot deal as well. Have a dead pixel about 1/2" down in the middle, horrible place for it.
Just emailed Woot, hopefully they will do the same for me.
***Update***
I have to give it to Woot. Within an hour of my email to them they have sent an RMA and will ship me a replacement before I send mine back.
Also in reading their forums on this deal it seems that some people did in fact get what seems to be either returned or shelf models from Staples. Woot seems to be working hard to get this corrected.

[Q] Folio 100 replacement LCD

Somehow I managed to break the screen on my Folio 100.
I want to at least try and replace the screen(which according to what I've read and seen shouldn't be too difficult).
It uses the N101L6-L0D screen from Chi Mei Optoelectronics, if you google "N101L6-L0D specs" the first link to appear should be a .pdf with all the technical specs of the LCD.
Based on the specs on the .pdf could you recommend a superior screen that would work on it, the Folio 100 LCD is annoying, you have to either hold it directly at your face or upside down to not get that annoying color change.
And please don't reply with "Just buy a new tablet" like I see so many others do, that's not what I asked for.
JonBjSig said:
Somehow I managed to break the screen on my Folio 100.
I want to at least try and replace the screen(which according to what I've read and seen shouldn't be too difficult).
It uses the N101L6-L0D screen from Chi Mei Optoelectronics, if you google "N101L6-L0D specs" the first link to appear should be a .pdf with all the technical specs of the LCD.
Based on the specs on the .pdf could you recommend a superior screen that would work on it, the Folio 100 LCD is annoying, you have to either hold it directly at your face or upside down to not get that annoying color change.
And please don't reply with "Just buy a new tablet" like I see so many others do, that's not what I asked for.
Click to expand...
Click to collapse
100 £ - sometimes its really worth buying somethig new, really. Folio isnt worth to recover, at last in price i bought it.
m32 said:
100 £ - sometimes its really worth buying somethig new, really. Folio isnt worth to recover, at last in price i bought it.
Click to expand...
Click to collapse
Here in Iceland I bought my Folio for 70.000 ISK, it will cost me around 15.000 ISK to repair the screen, I like my Folio, I replaced the Android 2.2 with 3.0, giving me the android market which made the tablet 10x more useful.
So I'd like to salvage this thing.
First I must say I have no experience with these sellers or their products. Use Paypal so you get protection from being scammed.
If you search for "Toshiba Folio" on eBay you get a list of stuff related to the Folio, and among them are two Italian sellers selling screens for the Folio.
I'm not allowed to post direct links, but if you search make sure you do a worldwide search. I think their listings are done on eBay Italy.
You could try asking them about the quality of the screens. The price is reasonable.
i have one lcd for toshishiba folio do you want buy it?
yes please
kiemthanh said:
i have one lcd for toshishiba folio do you want buy it?
Click to expand...
Click to collapse
if you still got it.. ill have it... well for a reasonable price..

Replacement for LCD Screen + Digitalizer

Hi,
Someone know where can I buy an replacement for the LCD Screen and the Digitalizer?.
I have a Nook Tablet with the screen completely broken and I can´t find replacement (I only find replacements for Nook Color). I´m from Spain and I can´t send the Nook Tablet to Barnes&Noble to repair.
Thanks in advance.
frodo9999 said:
Hi,
Someone know where can I buy an replacement for the LCD Screen and the Digitalizer?.
I have a Nook Tablet with the screen completely broken and I can´t find replacement (I only find replacements for Nook Color). I´m from Spain and I can´t send the Nook Tablet to Barnes&Noble to repair.
Thanks in advance.
Click to expand...
Click to collapse
Ebay has digitizer for $90, which in my opinion is way too much considering ipad digitizers are about 30-40 bucks.
Sad to say, it's there isn't enough supply and demand for the nook to justify buying the lcd+digitizer, might as well just buy a brand new nook.
JRam13 said:
Ebay has digitizer for $90, which in my opinion is way too much considering ipad digitizers are about 30-40 bucks.
Sad to say, it's there isn't enough supply and demand for the nook to justify buying the lcd+digitizer, might as well just buy a brand new nook.
Click to expand...
Click to collapse
The problem is that I´m not sure that the digitalizer in Ebay are compatible.
I look this one http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=120883552939&ssPageName=ADME:X:eRTM:US:1123 and ask the seller about it. The seller said that is compatible with Barnes & Noble Nook Color. The LCD model in the screenshot of the article apear to be the same that in Nook Tablet.
Is the Nook Color display compatible with Nook Tablet?
Thanks.
frodo9999 said:
The problem is that I´m not sure that the digitalizer in Ebay are compatible.
I look this one http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=120883552939&ssPageName=ADME:X:eRTM:US:1123 and ask the seller about it. The seller said that is compatible with Barnes & Noble Nook Color. The LCD model in the screenshot of the article apear to be the same that in Nook Tablet.
Is the Nook Color display compatible with Nook Tablet?
Thanks.
Click to expand...
Click to collapse
This is a very good question- something that you probably have to research, maybe even call B&N nook tablet/color tech support and find out.
Be very careful however, someone might say yes and not really know. To give you some reference, iphone 1/2/3/4 all have different digitizers (even though they look the same). Putting the wrong digitizer can cause some damage, including blowing out your backlight chip- 6r8 coil in my case(I know this from experience )
Thanks JRam13.
Probably the LCD+Digitalizers I see in ebay have the same model of screen (the model of the LCD is the same that in Nook Tablet), but the digitalizer could be different and that´s the reason the seller said that is compatible with Nook Color.
I´ll try to find a proper replacement on the Internet or a bricked Nook Tablet (so difficult because I think is an unbrickable device).
Regards.
The digitalizer in Nook Color and Nook Tablet isn´t the same:
Nook Color: Cypress Semiconductor TMA340 touchscreen controller
http://i.zdnet.com/gallery/487685-610-408.jpg
Source: http://www.zdnet.com/photos/nookcolor-teardown/487636
Nook Tablet:FocalTech FT5406EE8 Capacitive Touch Panel Controller
http://guide-images.ifixit.net/igi/CysImget2jYppcwI.medium
Source: http://www.ifixit.com/Teardown/Nook-Tablet-Teardown/7121/2
I found a chinese Web with appear to have replacements for the Nook Tablet. I send and e-mail asking for details.
If I found a proper replacement I put it here.
frodo9999 said:
The digitalizer in Nook Color and Nook Tablet isn´t the same:
Nook Color: Cypress Semiconductor TMA340 touchscreen controller
http://i.zdnet.com/gallery/487685-610-408.jpg
Source: http://www.zdnet.com/photos/nookcolor-teardown/487636
Nook Tablet:FocalTech FT5406EE8 Capacitive Touch Panel Controller
http://guide-images.ifixit.net/igi/CysImget2jYppcwI.medium
Source: http://www.ifixit.com/Teardown/Nook-Tablet-Teardown/7121/2
I found a chinese Web with appear to have replacements for the Nook Tablet. I send and e-mail asking for details.
If I found a proper replacement I put it here.
Click to expand...
Click to collapse
There you go. I really don't have an answer to why all these digitizers seem to be different from one generation to the next- I would like to know electronically how they differ. Since a wrong digitizer can kill your coils, it might be a voltage situation.
Not really sure, hopefully you can find out.
Some of the newer nook colors have the same screen as the nook tablet.
Modded Darts said:
Some of the newer nook colors have the same screen as the nook tablet.
Click to expand...
Click to collapse
Any way to check newer nook color to tell if it has new screen— by serial # , manufacture date maybe? Or do I have to crack open case and look?
OP, did you ever find a replacement screen for nook tablet?
I am very curious to find a replacement as well. Although, is there any way to tell if the digitizer is still in operable condition? My LCD has a major crack across the upper portion. When you try to turn it on, all you see is the massive rainbow effect across the top of the screen. I would hate to purchase the whole thing when just the LCD would suffice? Is that even possible?
Nook color screen replacement part
go to bcdelectrostore
for Nook replacement screens for $39.99 and links to help install them
thanks

Anybody know OEM for Archos 80 G9 screen?

Does anybody know what oem screen the 80 g9 uses? My girlfriend dropped her tablet and if they don't cover it under warranty I am confident I can replace the screen, I just need to know where to find one. I went to Ali Baba, and all I could find were complete tablets. A google search turned up nill as well. Has anybody had their tablet apart and noted the serial for their screen? I don't want to crack it open just yet because we may be sending it in for a repair but if they won't do it for free I'd love to be able to find one on my own. Thank you for your time.
archosscreen said:
Does anybody know what oem screen the 80 g9 uses? My girlfriend dropped her tablet and if they don't cover it under warranty I am confident I can replace the screen, I just need to know where to find one. I went to Ali Baba, and all I could find were complete tablets. A google search turned up nill as well. Has anybody had their tablet apart and noted the serial for their screen? I don't want to crack it open just yet because we may be sending it in for a repair but if they won't do it for free I'd love to be able to find one on my own. Thank you for your time.
Click to expand...
Click to collapse
Hi, I know of no OEM manufacturers, however I am considering selling/scrapping my tablet for parts. The screen is in perfect condition. How much are you looking to pay?
Shano56 said:
Hi, I know of no OEM manufacturers, however I am considering selling/scrapping my tablet for parts. The screen is in perfect condition. How much are you looking to pay?
Click to expand...
Click to collapse
Is it a turbo? Because if it's a turbo the screen may draw too much power or might require more ram than my poor little bugger has. I understand that the turbos ship with a brighter higher resolution screen but it might be here-say.
What's the problem with your tablet is it bricked or are you just tired of having it?
The oem manufacturer for the screens in the 80 g9 are innolux, however I can't find where to buy them wholesale.
Customer service is atrocious and only want to have my girlfriend spend $120 to send it in and have their techs replace the screen. I don't see why they can't just tell me where I can get the screen myself. Or offer to sell me the part, considering they'd make more money selling me the part with shipping than paying the poor bastard to replace the screen but oh well.
I'm currently in a bidding war on Ebay on a tablet but I'd be more than happy if you could pm me what you want for the tablet.
Also sorry for the delayed response, I'm having trouble setting up this forum to notify me when there is a comment on the thread.
archosscreen said:
Is it a turbo? Because if it's a turbo the screen may draw too much power or might require more ram than my poor little bugger has. I understand that the turbos ship with a brighter higher resolution screen but it might be here-say.
What's the problem with your tablet is it bricked or are you just tired of having it?
The oem manufacturer for the screens in the 80 g9 are innolux, however I can't find where to buy them wholesale.
I'm currently in a bidding war on Ebay on a tablet but I'd be more than happy if you could pm me what you want for the tablet.
Click to expand...
Click to collapse
Yes, i have the turbo. 80G9. My girlfriend bumped it while it was charging on a table, it hit the floor screen up and landed on carpet. It only fell about 3 feet, but with the short heavy USB cable and cheap connector point, the micro-USB port snapped right off. Everything else is in tact, and it still turns on, the charger is the only issue. I did take the case apart to see if I could solder it back on, however it has 3 tiny mount points, and I dont think i have the equipment or skills to do that. It still turns on with the screen unclamped (every cord is plugged in) but it only has about 8% battery in it, so I'm gonna save that to either wipe the hard drive from recovery, or sell it for parts.
I'm not sure if the screen requires more power. Do you know if it actually does or not? I had the 1ghz version and the turbo doesn't appear to be any brighter.
Hey Shano I pm'd you.
I sent u another PM, message me back if u get it..
I need HELP!
Hey guys! I need to replace my broken screen from my Archos 80 G9 turbo HDD. How and where to find a new one? Could you help me? Please!!!! :crying:

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