RSD Lite Help - Atrix 4G Q&A, Help & Troubleshooting

I'm trying the flash the 1.83 update to my Atrix and I'm having no trouble with the file or anything but I cannot for the life of me get RSD to recognize my phone.
I'm using Vista 64 bit, yes I have current drivers installed.
USB Debugging is on, USB connection set to none
I'm using RSD 5.0
I'm following all the steps but I can't seem to get it to work.

thezoolander said:
I'm trying the flash the 1.83 update to my Atrix and I'm having no trouble with the file or anything but I cannot for the life of me get RSD to recognize my phone.
I'm using Vista 64 bit, yes I have current drivers installed.
USB Debugging is on, USB connection set to none
I'm using RSD 5.0
I'm following all the steps but I can't seem to get it to work.
Click to expand...
Click to collapse
Did you try a different version of RSD?
Have you also tried this?
" While turning the phone on, hold the Volume Up button until it acknowledges RSD
Your device will say “Starting RSD protocol support”"
Start RSD and see if the phone is there.

I used a couple of the previous versions to no avail and finally tried 5.0
Yes I am booting it into the RSD protocol.
Like I said, I've followed the guide step by step, I've done everything I can think of and have read of and still no luck.

thezoolander said:
I used a couple of the previous versions to no avail and finally tried 5.0
Yes I am booting it into the RSD protocol.
Like I said, I've followed the guide step by step, I've done everything I can think of and have read of and still no luck.
Click to expand...
Click to collapse
You can try the IRC channel. A few people in there might have had the same problem. You can try asking there..

are you using a stock charging cord
and did you try plugging it in the back of the comp

Yes stock cord and back of the comp,I've tried every port I have.

Related

Have latest drivers, still no fastboot?

My Atrix is recognized by my computer under normal circumstances and when it's in RSD. But it is not recognized when in fastboot mode; I have reinstalled drivers, reflashed sbf, and unlocked phone. The very first step of rooting keeps giving me "waiting for devices", because phone is not recognized by computer.
I've been stuck here for 2 days now, reading, researching and I have come up with nothing. Any help would be greatly appreciated.
Please list the steps you follow from beginning up till the point you get the "waiting for devices" message.
Are you booted into fastboot on the phone? Are you using the Android SDK fastboot implementation or moto-fastboot? Do you have fastboot in your PATH or have you cd'd into the directory where you've extracted the fastboot package?
Having a similar issue... not my first go around on this model. I have been unlocked and the whole 9 yards...
I went back to locked stock 4.5.91 (to make sure I still could) successfully. Today I went through the usual manual and auto unlock methods and RSD mode will not work. I have the most recent drivers from Motorola. I tried alternate usb cables... I have the Flash Interface driver installed (3.2.11).
I launch RSD protocol but nothing happens on my PC and RSD Lite does not show device info....
Could Motorola have done this recently? Or is there an older RSD driver someone can point me to to try? My current one is 5-2011.
EDIT: Fastboot no go as well.... not trying to hijack just may be the same problem... I am going to factory again and give it a second go... ADB Devices does not see the phone either
what worked for me at least was reboot computer, reinstall motodriver helper or whatever its called, and plug in phone. it will say on the bottom left "installing drivers", then "drivers succesfully installed". then do fastboot. sometimes even when you install motodrivers, windows does not recognize it so it has to say "installing drivers" at bottom right. then try fastboot. at least thats what worked for me.
Dell2 said:
My Atrix is recognized by my computer under normal circumstances and when it's in RSD. But it is not recognized when in fastboot mode; I have reinstalled drivers, reflashed sbf, and unlocked phone. The very first step of rooting keeps giving me "waiting for devices", because phone is not recognized by computer.
I've been stuck here for 2 days now, reading, researching and I have come up with nothing. Any help would be greatly appreciated.
Click to expand...
Click to collapse
Not sure if it matters on the drivers..but i had the same issue yesterday. I had the "waiting for device" as well...
i had installed the wrong drivers. I had the 32 when i needed the 64. After installing the right ones..my device was recognized.
ethantarheels123 said:
what worked for me at least was reboot computer, reinstall motodriver helper or whatever its called, and plug in phone. it will say on the bottom left "installing drivers", then "drivers succesfully installed". then do fastboot. sometimes even when you install motodrivers, windows does not recognize it so it has to say "installing drivers" at bottom right. then try fastboot. at least thats what worked for me.
Click to expand...
Click to collapse
Tried that as well earlier... not sure where I am going at this point
defnow said:
Not sure if it matters on the drivers..but i had the same issue yesterday. I had the "waiting for device" as well...
i had installed the wrong drivers. I had the 32 when i needed the 64. After installing the right ones..my device was recognized.
Click to expand...
Click to collapse
Pretty sure I installed 64 but maybe I better double check...
I just started over completely, figured it out . Thanks for help guys, I can try out Alien3 now.
I confess my main problem was boneheadiness, I kept putting phone in fastboot mode(kinda sorta). When
fastboot came up I would connect phone to my computer, I never hit volume up to actually select fastboot.
I been kicking my computer for 2 days, I shudda kicked my dang self.
I am still stuck...
PC will not identify phone in RSD or fastboot. I have tried all drivers I can find, have uninstalled and reinstalled all software, the drivers install in each mode but RSD or the official moto software upgrade will not ID the phone when connected...
Anyone have an idea what to do? I have locked an unlocked this thing once before the 4.5.91 update and again after. I used the official Motorola Software Updater to "update" back to locked stock and have had this issue ever since then....
halfevildruid said:
I am still stuck...
PC will not identify phone in RSD or fastboot. I have tried all drivers I can find, have uninstalled and reinstalled all software, the drivers install in each mode but RSD or the official moto software upgrade will not ID the phone when connected...
Anyone have an idea what to do? I have locked an unlocked this thing once before the 4.5.91 update and again after. I used the official Motorola Software Updater to "update" back to locked stock and have had this issue ever since then....
Click to expand...
Click to collapse
Have you tried the moto-fastboot package?
mysticdrew said:
Have you tried the moto-fastboot package?
Click to expand...
Click to collapse
been reading about this, everything I read wants the img files and I have all sbf. Thing is I can not unlock my bootloader...
I was able to root through fastboot with no issues so it is ok, but I will be d*&$^d if I can get rsd running so I can unlock... it's not like this is new to me I have unlocked this thing twice before...
I just trying this to solve on my computer (Asus G51), but nothing I can do, reinstalling drivers, RSD Lite, nothing helped to solve this problem...so I went to another one computer (Acer) and I did it without any problem, install RSD Lite then drivers, unlock my bootloader at first time...I don't know where's the problem is, but I want know it

[Q] your smarter, help plz

ok guys, first things first. YES i did search, i read threads for hours. So if your just gonna come to bash on me... get off it.
So i had a bad flash, oh no. Phone was stuck in a bootloop, got it to download mode and put it thru odin. Well odin said FAILED. now i can still get into DL mode but its no longer a bootloop, now its a lil picture of a phone linked to a computer when i turn it on.
SO heres the prob, i can get into DL mode, but odin refuses to recognize my phone. Ive tried other usb ports, other cords, unistalled and reinstalled odin and the drivers. USB debugging is off says aio toolbox. So what do i do now? any suggestions im not thinking of?
Any help is greatly appreciated and will b thanked. =)
Phone to PC screen still should be able to flash through.
Have you tried a different computer? One that your phone has never been in contact with?
What was the FAILED error when you tried to ODIN initially?
Can you get into recovery by chance?
i have tried a different computer, but not one it has never been on b4.
And toast, i actually dont know if i can get into recovery. Im about to look up how and try that
WhiteBoyAwesome said:
i have tried a different computer, but not one it has never been on b4.
And toast, i actually dont know if i can get into recovery. Im about to look up how and try that
Click to expand...
Click to collapse
Gingerbread bootloader uses this combo:
For Recovery - Lower Volume Key + Power Button
For Download - Upper Volume Key + Power Button
If you have Froyo bootloader:
For Recovery - Both Volume Keys + Power Button
For Download - Both Volume Keys and Connect USB Cable
alright, i can use the hardware buttons to get into download just fine. But when i try to get into recovery it only gives me the Phone -- ! -- Computer icon. ITs getting annoying lol
Ok. I didn't figure that would work, but it wasn't going to hurt anything to try do you have any friends with Macs? You could try it on one of them with Heimdall. That would be another option to try.
Also, check out this thread: http://forum.xda-developers.com/showthread.php?p=8149503
Read all the posts, there is some good stuff in there.
+1 on recommended thread. It sounds just like your issue. Definitely try the Heimdall AIO one click t959 for Windows.
sent from the depths of helly bean
nothin yet :/
Google eugenes froyo that does not brick, read the op carefully, because after you odin the tar file, you will have an error message, thats ok, odin eclair and you should pass.
Read it 10 times, you'll reboot in cwm with an error message, ok, reboot, download, eclair.
stupid question sorry, but do you have sdk platform tools installed?
im not sure. i downloaded something called sdk manager, but it closes the moment u open it.
SDK platform tools is a large program, But if your computer has recognized your phone up till now, you probly have the right drivers, by the way have you cleaned your usb port? toothbrush and an electronics cleaner or alcohol very lightly, never know.
ok guys. heres the update. I tried all the links you guys have kindly tossed my way. nothin. Im on a different computer even and downloaded the drivers, odin, toolbox, etc. The phone still isnt recognized. I Have no clue why, is the reason cause usb debugging is off? the only 2 screens i can get to r download and phone ! computer. Am i bricked for good??? =(
WhiteBoyAwesome said:
ok guys. heres the update. I tried all the links you guys have kindly tossed my way. nothin. Im on a different computer even and downloaded the drivers, odin, toolbox, etc. The phone still isnt recognized. I Have no clue why, is the reason cause usb debugging is off? the only 2 screens i can get to r download and phone ! computer. Am i bricked for good??? =(
Click to expand...
Click to collapse
You are putting your phone into download mode before using odin right? You must have your phone in download mode for odin to recognize it. I'm guessing you have done this but I wasn't sure after reading through this thread, hope you get up and running again.
Sent from my SGH-T959 using Tapatalk 2
iTz KeeFy said:
You are putting your phone into download mode before using odin right? You must have your phone in download mode for odin to recognize it. I'm guessing you have done this but I wasn't sure after reading through this thread, hope you get up and running again.
Sent from my SGH-T959 using Tapatalk 2
Click to expand...
Click to collapse
yep. tried multiple combos as well
Hey I think you should follow this..
1. Connect your phone with computer without battery
2. Press volume down and power button simantaniously for getting download mod
3. After 30 or 60 second pull back battery into phon with holding buttons
4. Odin ditect your device almost surely...
Thanks..
Sent from my GT-I5510 using xda premium
Ok, I just went through this over the past weekend with a spare Vibe that I have. Odin would not recognize it at all for my. I would here the Ding and then nothing. No yellow COM box, no driver installation, nothing.
Here is what I did:
First I went into Device Manager and with the phone plugged in (needs to be plugged in so you can see the yellow!), I uninstalled everything with Samsung's name tagged to it (including my SGS3 and SGS2 drivers).
Then I went here and downloaded and installed Heimdall (take note that you have to make sure that libusb-1.0 is correctly installed). There is an exe file in there (might be in the Heimdall thread here in the Vibe section), that allows you to update the drivers. That is where you would replace the Windows with libusb-1.0.
Then I plugged in my USB to PC and to phone and put it in Download mode. Nothing. So I left it plugged into the phone still but unplugged from PC and move ports. I have 3 ports and believe it or not, the one farthest from the power source/MB was the one that work. As soon as I plugged it in, I heard the Ding and saw the box pull up auto-installing the drivers.
After that, I went to Utilities in Heimdall to make sure detected. It was and I flashed Mr_Psycho's package (no pun intended ) via the normal Heimdall instructions.
Believe me, I have spent a ton of time on this and troubleshooted everything from dead USB to dead motherboard. It was a real PITA.
Edit:: If you need any of the files, Heimdall version or Drivers, just PM me and I will send them to you. You are not Bricked, just your PC's vision is clouded a bit.
woodrube i greatly appreciate the mass amount of help. i will try all the above as soon as im home and report back to u
alright, i deleted everything, reinstalled, tried heimdall still nothing. I am in download mode but laptop wont recognize anything. it says the correct drivers are installed but then says usb device not recognized, this is killing me as i need my phone imma post a video tonight of what im doing, hopefully someone sees im doing something wrong

[Q] Unlock after warranty issue not possible

Hey Guy
I was trying to find a solution for the last 4 hours. I was running the Neutrino Rom before my display got a hardware error. Before I sent it back for warranty, I installed the original Motorola Firmware so the "unlocked" in the starting display is gone. Now I got my phone back and I wanted to unlock it again, because neither rooting nor installing a custom rom is possible. So I installed the drivers and the phone got recognized in normal mode. Furthermore I reboot it in RSD support mode and Windows 8 installed the SF Flash Olympus thing. I also can use fastboot. The only thing which doesnt recognize my phone is RSD lite so I couldnt find a way to unlock the bootloader. I also started in Admin mode and disabled the Windows User Control thing.... I changed the cable cuz I read it might be the cable. Still isnt working. As soon as I connect my phone in RSD support mode, Windows makes the sound of a connected device but still RSD won't recognize it. Don't know what to do. Is there another option?
I'm running on Android 2.3.4 (Build 4.5.2A-74_OLE-31.20)
It's german Telekom
I don't want to do another RSD Lite Thread but I tried every suggestion in all the other threads.
Thanks alot for your help
Tried on a XP Computer....Not working either...
Which version of RSD are you running?
- Remember to use a rear USB port just in case
- Download and install the latest USB drivers from Motorola. They can be found here: USB and PC Charging Drivers - Motorola Mobility, Inc. USA
- Download and install the latest RSD Lite as a computer Administrator (currently version 5.4.4) from here: RSDLite5.6
coolni said:
Hey Guy
I was trying to find a solution for the last 4 hours. I was running the Neutrino Rom before my display got a hardware error. Before I sent it back for warranty, I installed the original Motorola Firmware so the "unlocked" in the starting display is gone. Now I got my phone back and I wanted to unlock it again, because neither rooting nor installing a custom rom is possible. So I installed the drivers and the phone got recognized in normal mode. Furthermore I reboot it in RSD support mode and Windows 8 installed the SF Flash Olympus thing. I also can use fastboot. The only thing which doesnt recognize my phone is RSD lite so I couldnt find a way to unlock the bootloader. I also started in Admin mode and disabled the Windows User Control thing.... I changed the cable cuz I read it might be the cable. Still isnt working. As soon as I connect my phone in RSD support mode, Windows makes the sound of a connected device but still RSD won't recognize it. Don't know what to do. Is there another option?
I'm running on Android 2.3.4 (Build 4.5.2A-74_OLE-31.20)
It's german Telekom
I don't want to do another RSD Lite Thread but I tried every suggestion in all the other threads.
Thanks alot for your help
Click to expand...
Click to collapse
I couldn't get RSD Lite 5.6 to connect to my Atrix on Windows 8 either. I had to use a Windows 7 computer ( that has all the moto USB drivers installed on it ) to unlock my bootloader. Once you install the moto drivers, and you plug in the phone, you should see it installing usb drivers. If you turn on usb connection (from the notification bar USB options) to SDCard storage it will install more drivers. Then you can open the usb selection menu in the notification bar again and switch back to none. Finally got to Settings, Applications, Developer Options, and enable USB debugging which will install even more drivers.
Then firing up RSD Lite you should see it connect to your phone after that. I just couldn't get it to do it in Windows 8.
forget about it.....
you are locked after servicing your phone
no way to install anything ...
the strange thing is that after connecting the phone serviced
windows doesnt recognize the driver
but evrtyhin is fine with my other atrix 4g.
i dont know what they have done to the phone not even trying to load via sbf works.....
nothing

Photon not in RSD

I'm running an unlocked photon with CM7 nightly build 20120805. It's not showing in RSD's device list, I've tried RSD 5.5 and 5.6, re-installing the x64 drivers, changing the usb port and cable and some nandriod backups, any advice to get back to stock?
The phone is working completely, I just can't use RSD.
Google usbdeview.exe un install all moto drivers reboot computer. Plug phone in let computer reload all the drivers.
http://www.nirsoft.net/utils/usb_devices_view.html
Sent from my MB855 using xda premium
Yes, I have reinstalled the drivers.
Maybe a dumb suggestion, but is USB debugging selected and active on your phone? I could be mistaken but, I'm pretty sure it needs to be enabled to be visible in RSD
joesixpack74 said:
Maybe a dumb suggestion, but is USB debugging selected and active on your phone? I could be mistaken but, I'm pretty sure it needs to be enabled to be visible in RSD
Click to expand...
Click to collapse
Thanks for the suggestion, but it is enabled.
Also because RSD mode is loaded before android boots, I don't think it would have mattered anyway. (like fastboot mode and Recovery)

RSD won't recognize ATRIX (but does in fastboot)

I'm trying to reset my atrix because of warranty issues. I tried everything so far I could find but RSD 6.1.4 wont recognize my Atrix. I installed the newest drivers, and I've tried different usb ports, run as admin.... Everything won t work for me. Whenever I boot in fastboot and use "moto-fastboot devices", my phone will show up. It s just not working with rsd
I'm running WIN8 64-bit (might be the problem?)
Have no idea what else to try
coolni said:
I'm trying to reset my atrix because of warranty issues. I tried everything so far I could find but RSD 6.1.4 wont recognize my Atrix. I installed the newest drivers, and I've tried different usb ports, run as admin.... Everything won t work for me. Whenever I boot in fastboot and use "moto-fastboot devices", my phone will show up. It s just not working with rsd
I'm running WIN8 64-bit (might be the problem?)
Have no idea what else to try
Click to expand...
Click to collapse
Probably yes I too have WIN8 and to get working drivers I used some program to disassemble driver and install it manually but in my case fastboot doesn't work too, but it can bee new atrix series where is blocked rsd. And does you put phone in rds mode

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