[Q] Unlock after warranty issue not possible - Atrix 4G Q&A, Help & Troubleshooting

Hey Guy
I was trying to find a solution for the last 4 hours. I was running the Neutrino Rom before my display got a hardware error. Before I sent it back for warranty, I installed the original Motorola Firmware so the "unlocked" in the starting display is gone. Now I got my phone back and I wanted to unlock it again, because neither rooting nor installing a custom rom is possible. So I installed the drivers and the phone got recognized in normal mode. Furthermore I reboot it in RSD support mode and Windows 8 installed the SF Flash Olympus thing. I also can use fastboot. The only thing which doesnt recognize my phone is RSD lite so I couldnt find a way to unlock the bootloader. I also started in Admin mode and disabled the Windows User Control thing.... I changed the cable cuz I read it might be the cable. Still isnt working. As soon as I connect my phone in RSD support mode, Windows makes the sound of a connected device but still RSD won't recognize it. Don't know what to do. Is there another option?
I'm running on Android 2.3.4 (Build 4.5.2A-74_OLE-31.20)
It's german Telekom
I don't want to do another RSD Lite Thread but I tried every suggestion in all the other threads.
Thanks alot for your help

Tried on a XP Computer....Not working either...

Which version of RSD are you running?
- Remember to use a rear USB port just in case
- Download and install the latest USB drivers from Motorola. They can be found here: USB and PC Charging Drivers - Motorola Mobility, Inc. USA
- Download and install the latest RSD Lite as a computer Administrator (currently version 5.4.4) from here: RSDLite5.6

coolni said:
Hey Guy
I was trying to find a solution for the last 4 hours. I was running the Neutrino Rom before my display got a hardware error. Before I sent it back for warranty, I installed the original Motorola Firmware so the "unlocked" in the starting display is gone. Now I got my phone back and I wanted to unlock it again, because neither rooting nor installing a custom rom is possible. So I installed the drivers and the phone got recognized in normal mode. Furthermore I reboot it in RSD support mode and Windows 8 installed the SF Flash Olympus thing. I also can use fastboot. The only thing which doesnt recognize my phone is RSD lite so I couldnt find a way to unlock the bootloader. I also started in Admin mode and disabled the Windows User Control thing.... I changed the cable cuz I read it might be the cable. Still isnt working. As soon as I connect my phone in RSD support mode, Windows makes the sound of a connected device but still RSD won't recognize it. Don't know what to do. Is there another option?
I'm running on Android 2.3.4 (Build 4.5.2A-74_OLE-31.20)
It's german Telekom
I don't want to do another RSD Lite Thread but I tried every suggestion in all the other threads.
Thanks alot for your help
Click to expand...
Click to collapse
I couldn't get RSD Lite 5.6 to connect to my Atrix on Windows 8 either. I had to use a Windows 7 computer ( that has all the moto USB drivers installed on it ) to unlock my bootloader. Once you install the moto drivers, and you plug in the phone, you should see it installing usb drivers. If you turn on usb connection (from the notification bar USB options) to SDCard storage it will install more drivers. Then you can open the usb selection menu in the notification bar again and switch back to none. Finally got to Settings, Applications, Developer Options, and enable USB debugging which will install even more drivers.
Then firing up RSD Lite you should see it connect to your phone after that. I just couldn't get it to do it in Windows 8.

forget about it.....
you are locked after servicing your phone
no way to install anything ...
the strange thing is that after connecting the phone serviced
windows doesnt recognize the driver
but evrtyhin is fine with my other atrix 4g.
i dont know what they have done to the phone not even trying to load via sbf works.....
nothing

Related

Hero USB Connection Not Recognized

Hi all
I have a problem with my hero not being recognized by my PC. This happened after a weekend trip and i charged the phone with iphone USB adapter as i lost my one and now after returning from my trip i connect my hero to my PC to be greeted with the "USB Device Not Recognized" message.
Also my Amon_Ra recovery i used has been wiped and i cant get into recovery or install any rom at all.
I am thinking this might be the same USB brick that affected some Desire owners but i am not sure.
So please if anyone can help me, please do.
Thanks in advance.
fizzle101 said:
Hi all
I have a problem with my hero not being recognized by my PC. This happened after a weekend trip and i charged the phone with iphone USB adapter as i lost my one and now after returning from my trip i connect my hero to my PC to be greeted with the "USB Device Not Recognized" message.
Also my Amon_Ra recovery i used has been wiped and i cant get into recovery or install any rom at all.
I am thinking this might be the same USB brick that affected some Desire owners but i am not sure.
So please if anyone can help me, please do.
Thanks in advance.
Click to expand...
Click to collapse
this happen to me. What i did was switch my phone off, plug in the usb and switched it back on. then wait for windows to say it not recognised. then go to to device and printers and uninstall the drivers for the phone. Disconnect and reconnect the usb back to the phone and it it will pick it up.
Can you try booting in fastboot and tell me if that is recognized?
it still doesnt recognize it in fastboot
fc_Kuro said:
this happen to me. What i did was switch my phone off, plug in the usb and switched it back on. then wait for windows to say it not recognised. then go to to device and printers and uninstall the drivers for the phone. Disconnect and reconnect the usb back to the phone and it it will pick it up.
Click to expand...
Click to collapse
i have tried that and it doesnt help
fizzle101 said:
i connect my hero to my PC to be greeted with the "USB Device Not Recognized" message
Click to expand...
Click to collapse
Sounds like its just a driver issue. Have you tried plugging it in, when you get that message open DEVICE MANAGER,... Find the yellow "!", right click it, uninstall, unplug phone, reboot PC.
.... Then use BTDAG's [Guide] How to Setup Correct Hero Drivers (for x86 & x64 users)
I hav the same problem. In recover mode it works but then turn on the phone, there is no popup options as before. Tried around with drivers but didnt work either. But found a solution which is very convenient. I dont know if it works on other ROM versions but I'm on 2.1 (Villain10).
- Install extended control widget (dont remember where I got it but you can google, it seems I cannot find it on the market)
- Add this widget to the home screen: Menu/Add to Home/Widget/ Extended Control bar (you can choose the size from 1x1 to 1x4) then select "Mass storage" at the bottom, apply.
Now you have a widget to turn on/off USB storage. When you connect Hero to the PC, just click on this widget then the PC will connect to the SD card, and click one more to turn it off.
ok i will give that a try
crk23 said:
I hav the same problem. In recover mode it works but then turn on the phone, there is no popup options as before. Tried around with drivers but didnt work either. But found a solution which is very convenient. I dont know if it works on other ROM versions but I'm on 2.1 (Villain10).
- Install extended control widget (dont remember where I got it but you can google, it seems I cannot find it on the market)
- Add this widget to the home screen: Menu/Add to Home/Widget/ Extended Control bar (you can choose the size from 1x1 to 1x4) then select "Mass storage" at the bottom, apply.
Now you have a widget to turn on/off USB storage. When you connect Hero to the PC, just click on this widget then the PC will connect to the SD card, and click one more to turn it off.
Click to expand...
Click to collapse
that didnt work. o well i guess i am stock with the rom i have there.
fizzle101 said:
that didnt work. o well i guess i am stock with the rom i have there.
Click to expand...
Click to collapse
i've got this problem once and it was as simple as the cable was damaged...
i changed the cable and since then, everything works try that.
robocik said:
i've got this problem once and it was as simple as the cable was damaged...
i changed the cable and since then, everything works try that.
Click to expand...
Click to collapse
i have tried everything. changed the cable, used different pc but nothing works. i think is a hardware problem, something might be broken inside or something like that
Did you ever got this solved? I have the same problem only i use stock rom 2.1 Hero.. driving me nuts ...
baklap said:
Did you ever got this solved? I have the same problem only i use stock rom 2.1 Hero.. driving me nuts ...
Click to expand...
Click to collapse
No i havent and i gave up trying because i dnt think there is a fix for it. if yours is unrooted and the warranty is still valid you should consider returning it to HTC maybe they might replace it
got the same problem. Any solution so far ??
ddotpatel said:
Sounds like its just a driver issue. Have you tried plugging it in, when you get that message open DEVICE MANAGER,... Find the yellow "!", right click it, uninstall, unplug phone, reboot PC.
.... Then use BTDAG's [Guide] How to Setup Correct Hero Drivers (for x86 & x64 users)
Click to expand...
Click to collapse
Did you try that?..... You need to do the reboot PC/Laptop after uninstalling ALL HTC drivers! Then when you reboot PC, plug phone back in, should say "not recognised" again,... then follow BTDAG's guide. T'is definitely a driver issue!
tried flashing 3 roms, modaco, radug and now kimera... none working.
can connect in fastboot, it shows up in device manager as android 1.0
ive tried 3 different usb cables and 4 differet pcs, still there is no response on my phone !!!
using villian rom 10.0 rite now.
okay it boots up into fastboot and fastboot usb shows up on the screen in red,
BUT when i use the "adb devices" command in adb it doesnt show the device,
it is showing as android 1.0 in devices and printers (windows 7)
You need to use....
fastboot devices
....when your are in fastboot.
What happens when you go into your recovery, select "Toggle MS/USB" with USB connected to PC?
okay
fastboot devices command shows some serial number.
then i tried adb remount, it gave an error....
enabling usb-ms with cable attached gives no response
ok i think it might be USB driver like ddotpatel said but i am not sure.
i reinstalled my whole windows 7 to 32bit now instead of the 64bit version i was using before and today i just connected my hero to my PC and windows 7 did its thing and installed the drivers and finally my hero can mount the SD card in my PC again although i kept getting this can perform faster in USB 2.0 port or something like that i didn’t care as long as i can mount my SD card again.
now went into fastboot and used the fastboot device command and i could see my hero serial no. but when i try to flash the amonra recovery i got the permission error (i cant really remember). i tried flashing using the adb method but still no luck.
so i went to market and downloaded rom manager and used it to flash clockwork recovery and now i could boot to clockwork recovery.
from this recovery i can now flash any rom i want and although there are still a few more problems i am glad now that i can flash custom roms again.
the problem i can see so far but i can deal with is
1. i don’t think fastboot commands work even if the phone is detected.
2. SD card mounts at USB 1.1 speed. (i have tried different ports and cable but still the same thing and this is the ports i use for my N1, Desire and my other android phones with USB 2.0 speed)
PS: adb commands for pushing and removing apps is working.
Hope this can be helpful to those experiencing the same problem.
Instead of re-installing your entire OS just use usbdeview to remove the failing drivers.
Also remove any old HTC Sync installs and install the latest version.

Help me fix my CM7 soft brick!

The vibrant was running CM7 for a few hours until I noticed that it wouldn't charge via USB. It wouldn't charge from the wall outlet nor when plugged into a computer (the computer did recognize that it existed but didn't have the drivers for it).
I tried to recover it but then the process failed and it was stuck in boot menu. The vibrant only loads to the first splash screen. I can put it into download mode however ODIN doesn't recognize it. Nothing shows up. I've installed the Samsung Vibrant drivers and I've tried Kies Mini however Windows 7 32bit won't recognize the device. How can I install the stock ROM if Odin doesn't recognize it?
if u can get into dl mode but cant get pc to recognize ur phone use aio toolbox or get a usb jig that may help!!
or since your on CM7 ..try the Nexus S drivers and see if it recognizes it.
Could it be that maybe USB Debugging is turned off? At this point there is no way I can boot up to turn it on.
All of the drivers I install end up not being installed correctly, I get errors.
jmcghee1973 said:
or since your on CM7 ..try the Nexus S drivers and see if it recognizes it.
Click to expand...
Click to collapse
This. You can find them here.
CyanogenMod 7 for Vibrant Q&A
Just press Ctr+F and search ''Nexus S'' and you will find the instructions on how to get them.
I'm having some difficulty. I don't have a phone under my device drivers. All that's showing up is PCI Simple Communications Controller. I click on update driver and direct it to the SDK. Nothing happens.
Edit:
Downloaded the Intel ME: Management Engine Interface driver for the PCI problem. It seems to be fixed. Now my phone is showing up as unknown device. Working on it some more.

[Q] Phone not detected in RSD Lite

Help please! My phone is not detected when connecting to the USB in fastboot mode My device doesn't show up in RSD Lite...
I'm on Windows 8 and have installed the latest Motorola Device Manager (I think it was called) from the Motorola website. I also enabled USB debugging from the settings, before restarting in fastboot mode. My phone is completely stock ICS!
Tried different versions of RSD Lite (5.7, 6.1.4, 6.1.5) and both USB ports on my PC.
Does anyone have any thoughts? Thanks!
What are you needing to do? Fast boot to stock?
Full-Throttle Team
Android Aggression Team
Yes!
After installing drivers, reboot the computer.
Full-Throttle Team
Android Aggression Team
I DID IT! Finally. In case anyone else has this issue, here's what happened:
Yesterday I uninstalled all Motorola software and drivers, rebooted the PC, installed MotoCast (which also installs the Motorola Device Manager - the drivers, actually) and then rebooted the PC and the phone would still not be recognized. So I thought I would leave it for another day. In the mean time, not liking the MotoCast Wireless app running in my systray, I uninstalled it. Then, today, this morning, before shutting down the laptop to take it with me to work, I noticed that Motorola Device Manager said it had an update to my current drivers (which it had no info about, it said something like Current version or date: 00/000 or something) so I let it install the update. Then, after work, this evening, and a reboot of the PC, I thought I would check if the issue was solved, and it was!

[Q] Problems with mi motorola razr xt912

Hi forum friends, I have a problem with my recently purchased motorola X912, it happens that when I buy, I wanted rootear, well you connect and rootie with blade razr program, everything went well, I had my super user icon the desktop, when the next day it disappears root and connecting the phone to usb connect as if not only loads but does not find anything, and I can not do anything for the sole use normally but again nothing to do, I know that I all I can use to see if it connects, I put it into recovery mode and just connect with rsd lite flash sb BP ap mode but flash does not recognize that is connected
Below I detail everything and done:
1-change usb cable usb cable used and tested five other cell and recognize good
2-used several computer testing to see if it was the usb port and nothing
3-install Linux to see if it was windows and nothing
5-downloaded and copied very many rom sd memory installing it for recovery and nothing says I aborted ..
Six factory-refurbished
7-installed rsd lite to flash out there and not detected by putting it in ap
8 - downloaded the razr profits and not recognizing anything either does not work
9 - install and reinstall the motorola driver
By putting the phone in flash sb BP Modol rsd lite recognizes it no problem but do not know what is done in this function.
That could make BP mode flash sb pc recognize me cel. or you could make root of micro sd installing it and if there is some method
the smarphone freezes all the time
Thanx you for help me

USB device not recognized Win7/8, x64/x86, OSX

Hi All,
I am having an issue with my S4 that when I plug them into my computer I get USB device not recognized. I have searched the forum for the past 2 days trying all kinds of different solutions the major one was changing my USB/charging port board on my phone.
I need to ODIN my device to an MJ7 image. At first I got the error and did a factory reset through safestrap recover. Still got the error so I did an advance wipe of every option. (Looking back shouldnt have done that) That took away my recovery, but I can get to download mode, but its not detected by my computer to use ODIN with. So I am stuck without a custom recovery without the ability to boot into anything.
Here is what I have tried so far:
1. Reinstall/uninstall drivers, reinstall/uninstall kies.
2. Changed USB ports on computer.
3. Changed USB cables
4. Changed computers from Win 8 x64 to Win 7 x64.
5. Changed computer to my MACbook using Heimdall.
6. Changed USB charging port board on my phone.
7. Tried everything again. *Still doesnt detect it*
Any ideas that I havent done already, or how to fix? I do have nandroid backup of my ROM, but dont have a custom recovery to flash it.
Cant ODIN back cause its not detected by my computer. Thanks in advance for your help.
Is USB debugging still checked on phone? You must use the USB cable provided with phone...
safestrap enabled, Hyperdrive driven
Thanks for the reply. I cant select USB debug on my phone because my phone does not boot into the main OS, it is stuck at the samsung custom padlock screen. The USB debug option was on when the OS was installed though. My phone will only boot into stock recovery and into download mode. I tried to use the original USB cable provided with the phone as I read this could be the problem, but I tried 4 other ones too and phone still gets detected as "Unknown Device" in device manager, so ODIN cant even see phone in download mode to restore. I have tried to install KIES and the Samsung Mobile phone drivers 1.5.x.x drivers. Just read somewhere where someone had this issue and installed Samsung mobile phone driver v1-4-6-0 so I am trying that now.
odlay75 said:
Thanks for the reply. I cant select USB debug on my phone because my phone does not boot into the main OS, it is stuck at the samsung custom padlock screen. The USB debug option was on when the OS was installed though. My phone will only boot into stock recovery and into download mode. I tried to use the original USB cable provided with the phone as I read this could be the problem, but I tried 4 other ones too and phone still gets detected as "Unknown Device" in device manager, so ODIN cant even see phone in download mode to restore. I have tried to install KIES and the Samsung Mobile phone drivers 1.5.x.x drivers. Just read somewhere where someone had this issue and installed Samsung mobile phone driver v1-4-6-0 so I am trying that now.
Click to expand...
Click to collapse
Tried Samsung Mobile phone drivers version 1.4.6.0 and still the same outcome "USB device not recognized". I went down to a local electronics store and bought two different brand microUSB data cables. Tried them both along with my original one from samsung, and still the same result. Any other ideas??
Anyone else have any ideas? Thinking of sending it in and having it JTAG'ed back to stock. Can anyone recommend any services? Heard mobiletechvideos is good.
odlay75 said:
Anyone else have any ideas? Thinking of sending it in and having it JTAG'ed back to stock. Can anyone recommend any services? Heard mobiletechvideos is good.
Click to expand...
Click to collapse
Go to Saferoot thread in dev forum...your answer may be there
safestrap enabled, Hyperdrive driven

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