[Q] Intermittent 3G coverage - Fascinate Q&A, Help & Troubleshooting

After flashing Community ROM 1.0 & 1.2 3G coverage comes and goes (e.g. couple min. off then couple min. on. Any suggestions?

Call Verizon and ask them to do an ESN Swap. The problem had nothing to do with comm rom. I had that issue for several days; the ESN Swap fixed it in minutes.
Sent from my SCH-I500 using XDA App

See this post in the General section.

Related

3g data drops

I have seen some thread about the 3g bug and reference to dailing *#*#4636#*#* and changing it to cdma auto prl. There is another one that we can change too, dial ##778# and send go to modem and click that then enable rev a I did this and haven't lost data yet since. I take no credit for finding this out, seen it on Droid forums.net.
Sent from my ADR6400L using XDA App
Interesting.... I got my hands on a thunderbolt as a potential epic replacement. But it only works in 4G and doesn't connect to 3G or 1X at all in the NY area.
Verizon stated that there is a global issue and they sent me a replacement with no questions asked.
Anyone else experiencing this?
Epic | CyanogenMod 7 Alpha 1
##778# requires unknown password for edit mode...
Epic | CyanogenMod 7 Alpha 1
It's 000000
Thanks, will try. Btw, discovered that my mobile network status shows 'turning on... ' indefinitely... this apparently was an underlying issue.
Set the two modem settings from cdma only/lte to auto/auto... restarting...
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Epic | CyanogenMod 7 Alpha 1
THAT RESOLVED THE ISSUE!
switching the 'preferred mode(9k)' from LTE only to Automatic did the trick. I almost overlooked the Menu Commit Modifications button. I left 'preferred mode' to CDMA Only. Should I switch this to auto too?
Got 1X, seems slow in Speedtest...
__________________________________
Epic | CyanogenMod 7 Alpha 1
guruleenyc said:
THAT RESOLVED THE ISSUE!
switching the 'preferred mode(9k)' from LTE only to Automatic did the trick. I almost overlooked the Menu Commit Modifications button. I left 'preferred mode' to CDMA Only. Should I switch this to auto too?
Got 1X, seems slow in Speedtest...
__________________________________
Epic | CyanogenMod 7 Alpha 1
Click to expand...
Click to collapse
Thanks for bringing this setting up. I will check it out myself and hopefully it help!
I forgot to write down what the original settings were, do you guys happen to have that info? Thanks!
i called and talked to a tech, after he worked his magic i havent dropped out of 3g in 7 days
WillisD said:
I have seen some thread about the 3g bug and reference to dailing *#*#4636#*#* and changing it to cdma auto prl. There is another one that we can change too, dial ##778# and send go to modem and click that then enable rev a I did this and haven't lost data yet since. I take no credit for finding this out, seen it on Droid forums.net.
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
##778# allows you to go to the modem settings and change Rev to enabled, which puts you on the regular 3G network verizon has had for years. Their new 3G network, the hybrid network, that lets you do 3G data/voice at the same time is screwy and doesn't work everywhere yet.
Here in cincy I can only get on the original 3G network, so if I go 3G I can't do voice/data at the same time.
I had this problem today. Out of the blue, my phone shut off and rebooted and then I no longer had 3g. I took it in to the Verizon store and they ended up having to do a factory reset to get it working again. I'm hoping this is not something that will keep happening - I have a week and a half yet to decide if I want to keep it and this could be a deal-breaker.
Sent from my ADR6400L using XDA Premium App
ktez said:
I had this problem today. Out of the blue, my phone shut off and rebooted and then I no longer had 3g. I took it in to the Verizon store and they ended up having to do a factory reset to get it working again. I'm hoping this is not something that will keep happening - I have a week and a half yet to decide if I want to keep it and this could be a deal-breaker.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
they have already said they are having network issues.
anyone notice pandora issues after switching to rev a? seems like ever other song cant buffer and just skipps. or pauses is the better word. It will pause for 1 sec play for 1 sec over and over till i skip songs. It will then play a song fine then the next song skips.
Wonder if this has to do with their network issues?
I have seen no issues with pandora I use it a lot 3g 4g doesn't matter
my guess is something in your area is wrong
this is not a signature I type it in every time maybe sent from my phone or my computer

[Q] 4G internet not working at all!!!

Hey guys
I have a big issue with my thunderbolt I got about a month ago,
first few weeks, the speed seemed rapidly fast (22~25 mbps on speedtest)
but after I rooted my phone and found a GB rom on the internet and flashed it (I think that was the turning point), every single network based apps did not worked properly,
and I tested the speed and it never showed over 5 mbps..
I thought the problem was related to the radio
so I did some search and I found 1.39.00.0508w, 0.01.69.0510w_3
from this thread (mine was something like 1.39.00.0436r???)
http://forum.xda-developers.com/showthread.php?t=1115714
So I flashed it and it didn't solve my problem..
Now not only the internet still won't work, I feel my phone got kind of dumb so it cannot pick up my touches during selection or swipe through the homescreen which makes me to retouch or reswipe at least two times..
I just tried speedtest (which took me about 2 minutes to download the app)
It shows 3 mbps..
My 4G has been down since yesterday here in the phoenix area. I go from 3G back to 3G.
Sent from my ADR6400L using XDA App
I don't get 4G here but have read numerous posts with people having issues today. Don't fret too much about it.
Speedtest is not a reliable way to check your data speeds on the Thunderbolt
Sent from my ThunderBolt using XDA Premium App

3G speed is all over the place

I live in a very good area and always have great signal. Never had speed issues with my Fascinate but now with the X2 lately the last couple weeks my 3G signal is all over the place. I'm on my 2nd X2 because the first one felt like it was on fire when using data. Well this one did it too. The 3G radio gets really hot when using data. Except for the last few days it doesn't do it anymore, doesn't get hot at all which is good except my data speeds are terrible the majority of the time. Now its not always bad, but 90% of the time or better its less than 0.5 mbps with 3-4 bars. When its working correctly I get 1.2-1.8 mbps in the same places like at home where I'm getting 0.5 mbps or less most of the time. Wondering if the 3G radio could have burnt itself out or is it a software issue?
It may be a VERIZON issue. Can you compare it to someone else's in the same areas?
Sent from my DROID X2 using xda premium
garywojdan81 said:
It may be a VERIZON issue. Can you compare it to someone else's in the same areas?
Sent from my DROID X2 using xda premium
Click to expand...
Click to collapse
Yeah, my wife's fascinate is fine.
Mine seems like it could cook an egg with w/ how hot it gets with heavy radio use. I had spotty speeds at one time for about 2 wks and upon calling VZW they told me it could be the 4g updates rolling out of my nearest city. They were dropping local towers to upgrade them causing my radio to lock on a tower further away. Things have been normal as of late with my speeds so maybe they were correct, for once.
Sent from my DROID X2 using XDA App
Mine was just the opposite. Spotty 3g speeds with my fascinate + the missed call thing=a move to the x2 where my data has been rock solid for the most part, especially with naven's tweaks. Do you have any apps that hijack the radio? I had root call blocker installed & its a great app for blocking unwanted calls but it has to hijack the radio at boot up to insert its script and sometimes it would take 5+ min for 3g to come on. I ultimately lost all data one day only to find that somehow my radio had been set to 1xrtt instead of 3g evdo. The only thing to fix it was a factory data reset. I've never put that app back on my phone & have never had that issue again.
Sent from my DROID X2 using xda premium
garywojdan81 said:
Mine was just the opposite. Spotty 3g speeds with my fascinate + the missed call thing=a move to the x2 where my data has been rock solid for the most part, especially with naven's tweaks. Do you have any apps that hijack the radio? I had root call blocker installed & its a great app for blocking unwanted calls but it has to hijack the radio at boot up to insert its script and sometimes it would take 5+ min for 3g to come on. I ultimately lost all data one day only to find that somehow my radio had been set to 1xrtt instead of 3g evdo. The only thing to fix it was a factory data reset. I've never put that app back on my phone & have never had that issue again.
Sent from my DROID X2 using xda premium
Click to expand...
Click to collapse
I never had a speed issue with the fascinate, my issues were missed calls and battery life. I don't believe I have anything hijacking the radio.
Well it appears to be a verizon issue as I was in a different part of town this afternoon and was consistently getting 1.3 mbps+ as I ran a speedtest several times to make sure.
Soooo that means that the tower near my house is crap for some reason right now, which is also the one I am on at work apparently because its only a couple miles from home.
Thanks for the help guys.
Sent from my DROID X2 using xda premium

Mobile data not working for anyone else?

I've made references to this in Q&A, so apologies if you've read this already.
Simply put, my mobile data does not work on this phone. What I'm finding is if I leave a WiFi network or go to/from Sprint to roaming data, the hand-off to cellular data never happens as one of three things invariably occurs:
a) Mobile Data is stuck in 'turning on...' and thus I have no signal at all;
b) I have signal but no throughput (the up/down arrows never light up and I get no data connection);
c) the phone just reboots.
So basically if I change my network state, I can't go back until I reboot. Toggling Mobile Data does nothing in any of these instances. Now I expect holes in the software during a device release, but not holes you can drive a truck through. If anyone is experiencing the same issue or has any ideas, I'd love to hear them. If it's not solved by the end of my 14-day rescission period, this thing is done for.
I had this same exact problem. Update your profile and PRL. That fixed it for me but I dunno if that will fix the problem permanently. Might be a hardware defect but I hope it was just a prl/profile issue.
Sent from my EVO using Tapatalk 2
I've tried updating my profile and PRL and unfortunately that did nothing, and moments ago I gave up and called Customer Care to reactivate my OG EVO.
Of course, 30 seconds after that was all done the representative told me there's an EVDO data issue/outage that has been persistent in Philadelphia since the 22nd. You'd think they'd tell their store reps this valuable information, but such is not the case. I'm going to try running some tests on my OG EVO for comparison's sake and see how much truth they're telling me before I put the LTE back in the box and tell Sprint where they can shove it.
I have noticed some quirkyness with the WiFi/3g handoff on the phone on stock and viperROM. I am in the Philly market too, possibly the issue.
Sent from my EVO using Tapatalk 2
It's becoming unbearable. I lose my 3g connection about 3 times a day. But today, it's lost it about 20 times and that's no exaggeration. It's lost mobile data at least 5 times in the last hour. HTC has got to do something about this.
Sent from my EVO using xda premium
So I reactivated my OG EVO and sure enough, 3G data speeds are nothing short of awful in the 19103 area (~6KB/sec on average), compared to the 19106 area a mile or so away -- there's definitely an EVDO issue in the area. However, the OG EVO is not exhibiting the same WiFi/roaming hand-off issues that the EVO LTE is; that has to be a software issue specific to the phone. Seeing as I frequently walk in and out of various WiFi blankets throughout the city several times every day, this bug is a deal-breaker for me.
When I leave a wifi area I've noticed it takes a very long time to pick up 3G. It was nearly instant on my E4GT.
I just had the same issue with my mobile connection. Updating my profile and PRL seemed to do the trick. Changing from wi-fi to mobile also takes over a minute...
change your phone from cdma/lte mode to cdma mode, did the trick for a few friends of mine.
I've also been having the same issues. My phone will just drop 3G and go to roaming or no signal at all constantly. I also live in the Philly area so I'm hoping since we're in the second wave to get LTE that its just Sprint working on the network but I'm starting to suspect that we have a serious problem with our phones. Im on my second phone & a few different ROMS including stock & I've been having the problem since pre relase while my wife's Samsung E4GT has had no issues.
Edit
Well I took the advice from another thread and switched from CDMA/LTE to CDMA only & I haven't had any issues with my 3G dropping or with the WiFi to 3G handoff. Don't know if that fixed the problem or if Sprint just isn't working on the towers today.
Sent from my EVO using Xparent ICS Blue Tapatalk 2
Okay this is starting to piss me off. I loose 3G service anytime I unlock the phone. In my house I can not keep a call connected to save my life, even though I have 4 bars. My 3G just looses signal. Its not when I switch from WiFi. It just does it on its own.
The first thing I tried was to turn the CDMA/LTE to just CDMA, tested this for 2 days nothing. I updated both Profile and PRL.... nothing.
I am really tempted to walk into a Sprint store and through down because this is unacceptable. And this happened to my first EVO LTE, so I returned it within my 14 days, got a second one and its doing the same thing. I thought well maybe its because I am in the Chicago Subbards but I have been in 2 other states and I have the same issue.
Anyone know of a fix or when HTC will actually fix their newest phone? I mean come on really guys, how is this okay?
EDIT:
Also, I tried turning off NFC and that doesn't help either.
And is anyone else's EVO get REALLY hot?
Cherokee4Life said:
Okay this is starting to piss me off. I loose 3G service anytime I unlock the phone. In my house I can not keep a call connected to save my life, even though I have 4 bars. My 3G just looses signal. Its not when I switch from WiFi. It just does it on its own.
The first thing I tried was to turn the CDMA/LTE to just CDMA, tested this for 2 days nothing. I updated both Profile and PRL.... nothing.
I am really tempted to walk into a Sprint store and through down because this is unacceptable. And this happened to my first EVO LTE, so I returned it within my 14 days, got a second one and its doing the same thing. I thought well maybe its because I am in the Chicago Subbards but I have been in 2 other states and I have the same issue.
Anyone know of a fix or when HTC will actually fix their newest phone? I mean come on really guys, how is this okay?
EDIT:
Also, I tried turning off NFC and that doesn't help either.
And is anyone else's EVO get REALLY hot?
Click to expand...
Click to collapse
Have the same issue on 2 diffrent EVO lte's . I heard it could be towers or the software on the phone . I think its the pho e because I've heard the s3 dosnt have these issues .
Sent from my EVO using xda premium
same problem here
started a thread over on the sprint site here
http://community.sprint.com/baw/message/445385#445385
I thought it was the towers as well, but I been in 3 states the exact same issue...
Im in naperville and im waiting for lte to be up and running before I buy the Evo lte...my brother is having the same problems as you...looks like another month before its ready...patiently waiting...hang in there
Sent from my HTC Evo 4G using xda premium
As of today, dead. Voice is ok. 3G is gone. (Philly)
Im in lexington sc and for about a week now my data (which i had inside my house just fine) has been out almost completely and i have called 3 times and got 3 different reasons on why this is. Now last night they tell me that there is NO eta on when it will return????? WTF! This better be a LTE thing. If not this is getting out of control fast... They said id be credited for the outage, well data is 50% of what we pay for. This is unacceptable sprint...
Say if it is a software issue shouldn't most people have this issue ?
Sent from my EVO using xda premium
probably, depending on which software/firmware version you're running. I think it's more specifically related to the radio version/fw vs the towers causing it. it seems more and more like i get varied results depending on where i'm at. always the same end result, just the behavior in how long 3g stays connected varies.
I have been dealling with the same issues. I was driving and my data went out. Can't get data only if I connect to a WiFi, I tried everything. I am on the latest firmware, prl, ect. I got it back yesterday about 5 hours later but as soon as I go to an area with no service it will not come back. (Voice and text work fine) I am still without data since Noon today. I know I have 3G because my old Epic 4G is working fine. I even flashed the radio again and flashed the whole firmware again. Still doesn't work. I am about to take it back and get the Samsung....

Radio/Signal Issues and Dropped Calls

So, I've been tweaking this, playing with PRL's and working with some of the RF engineers I know at Samsung and Sprint, but I wanted to see if anyone else is having problems like this.
1- You have solid signal strength, but continuously drop calls 5-10 seconds after connecting.
2- Your signal strength and data connection type fluctuates rapidly while stationary. (LTE to 3G or no data connection at all, often times with bars going to zero before immediately changing technology type)
3- Showing good signal strength until you push send on a call, then bars drop to zero, call fails, then you show good signal again.
I never had great signal at my house, but at least I had 1 bar and could make and receive calls. Since I got the Note 3, my signal strength looks great, but issue #1 from above happens 100% of the time. My wife's iPhone 5 and daughters LG Optimus do not have this problem.
Sent from my SM-N900P using xda app-developers app
My coverage actually improved when I got the note 3
Sent from my SM-N900P using XDA Premium 4 mobile app
I was having the same issue of 5-10 second drop calls. Exchanged phones and same issue still so returning the phone altother to sprint until the fix the issue. The tech at the sprint store told me Sprint and Samsung looking at ways to resolve the issue, but I have no patience for a phone that can't make phone calls... Going back to my SGS2.
I have yet to get a LTE signal on this, my third Note 3. I'm at places that I know for a fact have LTE but this piece of crap won't pick it up. This phone has me so aggravated already.
Sent from my SM-N900P using XDA Premium 4 mobile app
Do you have the sim card in there activated? LTE operates over the SIM card, I removed my sim card for testing and it would not pick up any LTE signal whatsoever. Also make sure your account has LTE activated as well.
I am having the same issue with my 3G signal also, I even got a unable to connect to data network message very strange and I can't update my prl the normal way just flash them, i called sprint technical support and they told me to switch between cdma\lte to cdma only and keep it like that for a few minutes then switch back.
Sent from my SM-N900P using xda app-developers app
had the same issue the first 3 days that I got the phone...has improved a lot on the last 4 days....after multiple restarts and PRL updates
Sprint had sent me an Airave device, so I'm going to test with that over my home internet as backhaul. If it works fine, the network is the issue. If the same things still happens, it's the phone that's the problem. I suspect network, but I'll keep everyone updated.
Sent from my SM-N900P using xda app-developers app
voice signal issues
Kortekn said:
Sprint had sent me an Airave device, so I'm going to test with that over my home internet as backhaul. If it works fine, the network is the issue. If the same things still happens, it's the phone that's the problem. I suspect network, but I'll keep everyone updated.
Sent from my SM-N900P using xda app-developers app
Click to expand...
Click to collapse
I had three Note 3's. All had the same voice signal issues.
I bought the first phone on the day of release. When I got home, I noticed that on a connected call, the voice I heard popped and had varying signal distortions. I returned it on the 5th, and repurchased another.
Same problem. It's only during a connected call, not when listening to music, video or recorded voice. Thus, I posted a meagre on the Sprint community forum regarding voice popping, distortions and morphing.
Sprint Note 3 people nation wide began stating they also had the problem. My third Note 3 also had the problem. I returned the phone until the problem is fixed.
I did get 4GLTE briefly in one location, but for the most part, I get 3G only. I did notice that the DATA signal/antenna is slightly better than the Note 2, which is the phone I've reverted back to.
Sprint has been active in that message thread, stating they are working closely with Samsung for a fix. Some have posted that they've received a call from Sprint informing them that an update is due out the week of the 28th. Sprint Technical support confirmed an update is coming out but wouldn't commit to a timeframe.
The voice signal issues are not present during two conditions: roaming, and VOIP calling.
Take care
John
You are correct on the device update. I worked with some engineers at sprint and Samsung and an updated build is being pushed out now in waves that is to correct call audio, blue tooth audio and dropped calls, along with minor system tweaks to correct random reboots that have been reported.
If you're rooted or have modified recovery that tripped the counter, you will need to either return to stock for the OTA or wait for a dev to make a flashable version.
Sent from my SM-N900P using xda app-developers app
I am on MJ4 now and the voice quality is a lot better now but I'm still getting dropped call though. I also got a message from sprint a few days ago that they are working on towers i my area. I noticed if i go to a different side of the city, that i don't get these dropped calls at all. It is definitely sprints/vision upgrades that are messing up all the phone calls. Some towers are old technology and some are new so they can't communicate with each other from what i have observed.
Sent from my SM-N900P using XDA Premium 4 mobile app
Dropping calls like crazy
Just throwing in my observation:
I am also experiencing dropped call issues with my Sprint Note 3. I was on baseband MI5 and I just upgraded to MJ4 today. The issue is still there and calls drop sometimes 5 seconds in (while ringing) other times it will happen 2-3 mins into a call. I am lucky if I can hold a call for 5 minutes.

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