Ok, so i'm new to this whole android thing and came up on a TB. Sorry for the noobness of this...i did a search, but couldn't find anything relating to my problem. hoping someone could give some advice.
I tried to activate it the other day and it took some time to activate(i guess Verizon's network was down), but the 4g LTE was fully functioning. Phone was recognized on my account at verizon and everything checked out.
however, when i tried to make a phone call, i got the message 'welcome to verizon wireless. your phone number is not active or invalid'. one thing i did notice was the roaming triangle above the signal bars. btw, i did try contacting verizon and they didn't know what was going on..they kept blaming the downed network.
i couldn't get it to work so i had to switch back to my whackberry.
Anyone know what the problem is and how to activate it? any advice would be awesome!
thanks for the help in advance!
Might need a new sim card...
Sent from my ThunderBolt using XDA Premium App
i tired two sim cards already...no luck.
Related
Hi,
I bought an unlock code from htcsimunlock.com today as I wanted to temporarily use a Vodafone SIM in my SIM-locked Orange HTC Hero.
I switched the SIMs and entered the unlock code. All seemed to be fine (code was accepted) so I then switched back to my Orange SIM.
Unfortunately I'm now not able to use mobile data I've checked my APN settings and they are all still present and correct. I'm using:
- VillainROM 12
- Radio 63.18.55.06PU_6.35.15.14
I can still make/receive voice calls and send/receive SMS messages. Does anyone know why my mobile data would be dead? I've heard of these symptoms for people who are still using a stock Orange ROM, but I'm using VR12.
Is there any way I can reinstate the SIM lock?
Can anyone help? Particularly anyone who has successfully unlocked their Orange Hero??
I'm in the same boat.. I was under the impression it was something to do with the fact I was tethering non stop last night and Orange have done something, But I'm showing a data connection, I just can't use it.
I'm getting E-Mails occasionally, But nothing else.
Yeah, sorry I forgot to mention:
I see the 3G (and sometimes H) icon with both up and down arrows flashing occasionally, but nothing meaningful seems to be getting downloaded. Any apps that require a data connection just timeout and/or fail because of a lack of data transfer.
Don't worry it's orange! I have a friend with no mobile data too! They told him it should be fixed by Friday.
And it just happened to coincide with me sim-unlocking my phone and switching temporarily to a Vodafone sim? Sounds like one hell of a coincidence.
Anyone else on orange having this problem?
japher said:
And it just happened to coincide with me sim-unlocking my phone and switching temporarily to a Vodafone sim? Sounds like one hell of a coincidence.
Anyone else on orange having this problem?
Click to expand...
Click to collapse
Maybe not. I do know that it is affecting a lot of users though. A quick search of Orange on twitter will confirm this. For you it could be a separate issue I guess?
Thanks very much for bringing this to my attention cambria83, fingers crossed it works itself out! :\
Thank You - It's been doing my head in all day this.
Same problem, switch to 2G and everything works fine.
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same here. All day no 3G. Reformatted, wiped install 3 different ROM and same. DAMN! What a coincidence to test new ROM :-(.
LOL next time call orange before flashing again!most of the time its their problem unless you have flashed a new radio!
probably a stupid question but are the correct APNs in use?
Moved to Q&A as not Development
Apologies for posting in the wrong forum - completely forgot I was looking at the Development forum! Thanks for moving this pulser_g2.
Mobile data seemed to be fixed this morning I guess I was just really unlucky with the day I chose to buy an unlock code! Data connection is failing again this afternoon but this is almost certainly down to the Orange data network crapping out again.
Yup its down for me to, Orange are *immense*...
I also spent most of yesterday reflashing my backups and I thought I had broken it by playing around... Next time I think I will blame orange straight away.
captainstu72 said:
Yup its down for me to, Orange are *immense*...
I also spent most of yesterday reflashing my backups and I thought I had broken it by playing around... Next time I think I will blame orange straight away.
Click to expand...
Click to collapse
Yeah, just blame orange
I'm glad I went tmobile, but a little birdie suggested this downtime could be part of the merging of the networks where something went wrong, but this might be wrong...
I recently called sprint via line2 on wifi about how I no longer get Verizon roaming (I make a phone call and a verizon message pops up saying can't auth code) when in northern Pennsylvania but I used to before I got s-off and flashed gbsense deck rom .2 I called sprint they blamed my phone but I flashed rooted latest update to my moms Evo shift she's having the same problem any ideas guys(and girls)?
I'm kind of confused but it sounds like you want to roam on a Verizon tower and now that you can't you cannot make any calls? As for the Sprint rep don't worry about it unless your talking to advanced tech support they really don't know what their talking about and usually just don't have the correct answer. It sounds like when you were on deck's sense rom you got better coverage maybe because the rom had an updated radio and your stock rom had an outdated radio...not sure, have you tried flashing the latest radio to your phone? Also try a data profile update followed by a PRL update on your phone when inside your home and see if that helps your signal.
http://forum.xda-developers.com/showthread.php?t=1214076
the solution is to have adv tech support reprogram your phone...
I don't want to reprogram or turn my phone in so my mom is ditching root and giving it in
Reprogramming your phone takes just a few minutes your don't have to turn your phone in
Sent from my PG86100 using XDA Premium App
Drake9897 said:
I don't want to reprogram or turn my phone in so my mom is ditching root and giving it in
Click to expand...
Click to collapse
LOL just call sprint and tell them you are getting error code 16 when you try to dial out which in turn they will re-provision your phone takes all of 2 mins.
Sorry im kinda noob at this whole thing thank you so much for not being a bunch of a holes about this cause my mom wouldn't stop bothering me about not getting service you guys were SO much help thank you ffor you're time everybody (im also new to the forums)
I had the exact same issue a couple of days after rooting. As previous poster said just call sprint and tell them your getting error 16. Re provision does the trick.
yep had the same problem after s-off....just call and ask to have your phone reset on the network.
after a battery pull you will get roaming again.
My co-workers phone service got cut off recently, and after it was re-connected, she lost 4G. I had her on Synergy 255 and had the latest radios I found which was CDMA: 1.48.00.0906 LTE: 0.01.78.0906. Even when I updated her to Synergy 262, the problem persisted.
Anyone know what might have happened, I know the recent OTA update for gingerbread has been giving people problems, is it possible the OTA update problem also affected her phone since she was already in gingerbread?
I just put BAMF Forever 1.0.7 on her phone, and it's still only able to connect to 3G, is the problem on verizon's side?
Check your settings in say an app like LTE on/off make sure she is in LTE mode or cdma/LTE
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Grnlantern79 said:
Check your settings in say an app like LTE on/off make sure she is in LTE mode or cdma/LTE
Sent from my Thunderbolt using XDA App
Click to expand...
Click to collapse
tried to put her on LTE mode only a few time before, and she can only get 1x speed.
Unroot it, return to stock with the full RUU and see if its busted. If it is you probably have a bad radio in the phone...I had to send my first TB back a week after I got it for this reason.....
Customer service was very helpful believe it or not, just make sure you tell them you have already done a hard reset on the phone, done the OTA's and 4G still doesn't work. The will ask you your build number, etc. to make sure it matches what's "in the system".
So just return to unrooted Froyo, do any and all upgrades to get it current, if it still doesn't work you should be able to get a new phone.
wrich73 said:
Unroot it, return to stock with the full RUU and see if its busted. If it is you probably have a bad radio in the phone...I had to send my first TB back a week after I got it for this reason.....
Customer service was very helpful believe it or not, just make sure you tell them you have already done a hard reset on the phone, done the OTA's and 4G still doesn't work. The will ask you your build number, etc. to make sure it matches what's "in the system".
So just return to unrooted Froyo, do any and all upgrades to get it current, if it still doesn't work you should be able to get a new phone.
Click to expand...
Click to collapse
I'm hoping I don't have to go there, but it seems I'm not the only one with the problem, since I found some people with similar dilemma on the radio thread.
Sent from my HTC Glacier using XDA Premium App
Sim card
Another idea is that the sim card is dead.
Verizon 4G sim cards can't be reactivated once their deactivated, this happens when you try activate a 3G phone on verizon from a 4G phone, the sim will be dead in 24 hours, I'm guessing the problem may be the same here, once the SIM was disconnected in the system, it can't be reactivated.
Unfortunately to get a new sim, you'll still have to return to unrooted stock to get support from Verizon, but I expect the phone itself is just fine.
Verizon employees are still somewhat inexperienced dealing with these 4G sim cards from what I've seen in stores, so they may have failed to account for that when they reactivated the service.
That seems more likely to me than the phone just happened to break when the service was disconnected.
Did you ever try just flashing another radio? It's worth a try. I would try flashing the radios from the 1.70.605.0 build.
movielover76 said:
Another idea is that the sim card is dead.
Verizon 4G sim cards can't be reactivated once their deactivated, this happens when you try activate a 3G phone on verizon from a 4G phone, the sim will be dead in 24 hours, I'm guessing the problem may be the same here, once the SIM was disconnected in the system, it can't be reactivated.
Unfortunately to get a new sim, you'll still have to return to unrooted stock to get support from Verizon, but I expect the phone itself is just fine.
Verizon employees are still somewhat inexperienced dealing with these 4G sim cards from what I've seen in stores, so they may have failed to account for that when they reactivated the service.
That seems more likely to me than the phone just happened to break when the service was disconnected.
Click to expand...
Click to collapse
You we're exact on the mark about the sim registration. I told her to replace the sim. And sure enough it worked after it was activated. Glad I didn't I have to resort to going stock and unrooting... She probably would've beat me up...
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I have been searching for 3 days trying to find the problem. I have an AT&T Galaxy s 2 that I rooted using the Zedomax root through ODIN. I unlocked it to use for my T-mobile service. Everything was working fine for months. Then one day I woke up to use my phone and there was a circle with a cross through it. I am not able to call out or even get a data connection. So I tried flashing back to stock no root and same thing. I put a AT&T sim in and it was the same thing. Flashed back to root several times and I still get the same thing. I checked to see if my radio was on and it was fine. Did Either Service just block the phone? I don't get it. When I leave my house I get bars but no connection on both data or service. Yet I get all kind of texts . So why wont it let me call out or even use my browser if i go down the street and it says it has service and is getting texts? I swapped phones and works perfect so I know it can't be my SIM.
Any help would be greatly appreciated!
Thanks.
Don't. Use. Zedomax.
evoevo said:
I have been searching for 3 days trying to find the problem. I have an AT&T Galaxy s 2 that I rooted using the Zedomax root through ODIN. I unlocked it to use for my T-mobile service. Everything was working fine for months. Then one day I woke up to use my phone and there was a circle with a cross through it. I am not able to call out or even get a data connection. So I tried flashing back to stock no root and same thing. I put a AT&T sim in and it was the same thing. Flashed back to root several times and I still get the same thing. I checked to see if my radio was on and it was fine. Did Either Service just block the phone? I don't get it. When I leave my house I get bars but no connection on both data or service. Yet I get all kind of texts . So why wont it let me call out or even use my browser if i go down the street and it says it has service and is getting texts? I swapped phones and works perfect so I know it can't be my SIM.
Any help would be greatly appreciated!
Thanks.
Click to expand...
Click to collapse
DId u try calling T-mobile? or AT&T about the issue?
Well I'm on a "no contract plan" and buy my phones cash. So no warranty. So Zedomax is bad?
Maybe flash a radio to it. I've noticed that I lose service with some roms occasionally. But when I do, I just flash a radio and it seems to fix it.
Sounds like a bad APN setting to me.
Sent from my SAMSUNG-SGH-I777 using xda premium
evoevo said:
Well I'm on a "no contract plan" and buy my phones cash. So no warranty. So Zedomax is bad?
Click to expand...
Click to collapse
Very bad. Its well known to cause many problems on peoples phones. They usually come here after messing up their phone from his website which is no bueno and annoying. Stick with xda from now on, it won't steer u wrong
Sent from my SGH-I777 using XDA
Call your service provider and verify your APN settings are correct.
From my own limited knowledge. A circle with line means no signal. Bars without a connection type icon means a signal but no service.
As far as useing the zedomax rooting method, as per the OP if it was running fine for monrhs, that clearly isn't the issue.
Sent from my SAMSUNG-SGH-I777 using xda premium
doublen1 said:
Maybe flash a radio to it. I've noticed that I lose service with some roms occasionally. But when I do, I just flash a radio and it seems to fix it.
Click to expand...
Click to collapse
I'll try flashing a radio and see if that works. .
i have checked all my APN settings and everything seems ok to me. I have hard reset multiple times. My data packet shows on. I also checked my settings to see if my radio is on and it says yes. My Iemi number shows. I'm so confused what could be wrong. It won't work with both ATT or T-mobile. Should work no matter what considering this is an ATT phone.
Wasnt sure where to post this and coulnd't find anything about it so sorry if this has been addressed.
I am going to afghanistan and I am on my way thru kuwait. I activated my global roaming capabilities and got a GSM roaming signal on my Verizon RAZR in Germany and Kuwait so far.
Problem is this.
I have been in kuwait for 5 days now. The first 3 days I had a roaming signal no problem. The 4th day my roaming signal went away and has refused to come back. I am in the same area that I had a great roaming signal at before.
I am able to do a manual search on my phone for GSM networks near me and it finds Zain and Wataniya but when I try to connect they say they are unavailable.
I tried a local wataniya sim card and it picked up a signal right away.
I have talked to verizon, reseated the sim, wiped cache and wiped dalvik no change. Will do a nandroid backup tonight and factory wipe and restore my data to see if that helps.
But I just dont get a signal with the verizon sim anymore. Not sure what the problem is here.
Any ideas or suggestions on things to try would be greatly appreciated.
I will reply as soon as I can as internet is not nearly as readily available here as it is in the states and I will be on a plane to afghanistan in a couple of days.
I am just hopeing I can get this issue resolved or atleast come to the conclusion that my verizon sim if fried before i leave kuwait.
Thanks for all your time.
Imho, this issue has got nothing to do with razr. The problem you face must be because your original carrier may not have roaming tie-ups with the carriers you are trying to select. Or the local carriers in Kuwait may not be allowing foreign SIMs.
You could try putting your SIM in someone else's phone to confirm.
Sent from my XT910 using xda app-developers app
I think Sims can go bad when in roaming. If this is the case, you have to change it. It happened to me once.
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Actually it had nothing to do with the sim or the carriers around here. I tried to every possible troubleshooting step that I could with no luck.
So after I posted this I ran a nandroid backup and hit the phone with a factory reset then restored only my data and the signal has returned.
There must be some file that got corrupted or got the wrong config during a transition between one of these roaming towers at some point and the factory reset fixed it.
I am back up and running again and all is well.
On a side note verizon tech support is utterly useless.
Thanks For the replies!