Hi All,
I've just gotten myself the new SS2 and all was perfect. Well, perfect up until I installed the latest firmware highlighted in my Kies 2.0 program. Now, when I turn on my phone I get this error message: com.android.phone has stopped unexpectedly. This error message is not present when I remove the SIM card and restart.
I've tried doing a factory reset both with and without the SIM card installed. The problem does not go away
As far as I can tell, the phone seems to be working normally otherwise. What's going on?!?
Here are the details:
Samsung Galaxy S II GT-I9100
Kernel version I9100XXKDJ
Gingerbread.XWKE2
Any help would be greatly appreciated
It is said that KE2 has problems with orange networks. are u at orange?
if so, use KE1.
Reinstall firmware .
Kies Emergency firmware recovery .
Or Samsung service centre
Or use Odin to flash a generic software .Or just a kernel .
jje
Thanks for the replies! yes I am with Orange. Damn.
If I install KE1 will I be given the option to reinstall the firmware? Apart form the error message, my phone seems to be working. Should I wait for the next update and do it via KE1?
Thanks for all the help so far, much appreciated
Just use ODIN to reflash the KE1 firmware, that solved the problem for me. I'm not gonna bother with KE2 until it's sorted (which might be never, knowing Samsung).
Mr Fox said:
Thanks for the replies! yes I am with Orange. Damn.
If I install KE1 will I be given the option to reinstall the firmware? Apart form the error message, my phone seems to be working. Should I wait for the next update and do it via KE1?
Thanks for all the help so far, much appreciated
Click to expand...
Click to collapse
Hi, Im on Orange too...so Im reluctant to upgrade via Kies based on your experience and th eadvice here. Keis is offering me KE2, did you find a way of using KE1 without rooting i.e via Keis?...I dont feel confident enough with my new phone to start rooting just yet. If not ill wait till KE3...
Thanks
Related
Recently just got my GS2 and I love it (coming from iPhone 4 and use to have HTC Magic). But I encountered a problem with my phone the same day I got it which is that the vibration stops working after I updated the phone to the latest firmware provided by Samsung through Kies.
I've tried going into the test mode *#0*# and just select vibration but the screen just turn black and the phone won't vibrate. I am trying to find the official firmware for my phone but I can't seem to find it anywhere. My phone CSC is different from the one on the Official Firmware thread. I can't remember of the top of my head what it is but if it helps, mine seems to be an import set and the CSC starts with J.
I've tried doing a hard reset through the OS but it also didn't help. What I am trying to do now is trying to find some way to reflash the OS but Kies don't allow me to do that and I am not sure where to get the official firmware as I am afraid that if I flash it with other firmware that is of a different CSC, my warranty may not be honoured.
So just wondering if anybody here got any tips and helps to solve this problem or do I have to send it back to the shop?
One try Kies emergency firmware recovery .
Two a factory reset .
Official firmware for your phone is only on Kies Samsung stock Samsungs not phone providers .
Two choices one service centre Samsung
two is the unofficial route of flashing via Odin stock firmware . Samsung will not refuse warrant but seller may .CSC may not be for your area enter APN settings yourself .
http://forum.xda-developers.com/showthread.php?t=1075278
jje
I also noticed a lack of vibration today. Could not get it to work whatever i did, but I did not update it... In fact I didn't do anything except trying out my new Samsung car holder with it.
I suggest you use this thread for further analysis.
I debranded mine last night but couldnt follow the final step. Now I`ve plugged my SGSII into the pc Kies can`t tell me what firmware version I`m
using. Even worse, as I`m a new user I can`t post on that thread to ask for assistance! LOL
I wish i`d left it well alone now, all I wanted to do was debrand it so I could update to KE7. Sigh
RedAl said:
I debranded mine last night but couldnt follow the final step. Now I`ve plugged my SGSII into the pc Kies can`t tell me what firmware version I`m
using. Even worse, as I`m a new user I can`t post on that thread to ask for assistance! LOL
I wish i`d left it well alone now, all I wanted to do was debrand it so I could update to KE7. Sigh
Click to expand...
Click to collapse
Debrand mean remove bloatware and does not give you an update path .
You can try a factory reset and wipe all data see if Kies picks up update .
Or use stock rom KE7 via Odin or the current update KF1 .
KIES will update original firmware when its available but may not pick up stock firmware .
jje
RedAl said:
I debranded mine last night but couldnt follow the final step. Now I`ve plugged my SGSII into the pc Kies can`t tell me what firmware version I`m
using. Even worse, as I`m a new user I can`t post on that thread to ask for assistance! LOL
I wish i`d left it well alone now, all I wanted to do was debrand it so I could update to KE7. Sigh
Click to expand...
Click to collapse
Just flash KE7 without doing any debranding stuff and hard reset after the device starts for the first time.
Cheers jje, I`m assuming if I want to use stock rom that means I need to root the phone? I`ve never dabbled in that side of things before and was rather nervous just about debranding.
I almost wish I could undo what I`ve done and just wait for Three to send out the update. I`m assuming thats not so easy?
Eureka, suddenly i noticed that my phone's vibration ability was back when walking to a shop with my headphones in. It seems like the headphone jack somehow influences things. Maybe a bad connection between these components?
Maybe you should try this out to confirm this?
(copied from this thread)
Hey All,
Noob here with a question. I had a rooted Tmobile Galaxy S2 that I upgraded the firmware to 2.3.6 though Kies. For some reason I had an issue where the phone would not shut off. Everytime you would turn it off it would reboot after 2 seconds. Anyways, I did a hard reset and unrooted using "GalaxyS2TMobile/unroot/SGH-T989-UnRoot_ROM_Zedomax.zip" (Cant post links yet) back to stock Tmobile 2.3.5.
Now my constant power on problem is solved but I cant upgrade the firmware to 2.3.6 though kies anymore. It says "Your device does not support firmware upgrading via kies". I have read that it could be an issue with CSC regions but when I dial *#272*IMEI# all I see is TMB sales region which is the one I am on. I uninstalled kies, reinstalled the newest version, same thing. The funny thing that I did a hard reset like this before using the same ROM and was able to upgrade, I don't know what happened now.
At the moment the phone is completely wiped to stock, unrooted so on. I am running Windows 7 Ultimate 64bit. Any help would be greatly appreciated.
You're in the I9100 forums.
I am sorry, could somebody please move this to SGH-T989 forum. Thank you.
i think its because of the flash count which is recorded you need a usb jig to reset it then you will be able to update
Sent from my GT-I9100 using XDA App
Pardon my ignorance but what is usb jig? I actually found another stock ROM on this site: http://forum.xda-developers.com/showthread.php?t=1350360
Flashed it with Odin and after was able to upgrade to 2.3.6. Still would like to know what is usb jig and how to reset flash counts. Thank you.
OK, I did some research on the USB jig and I will make one later but the thing I don't need it to reset my counter because it is at 0. I never installed any custom ROMs. I don't know why Kies would not let me upgrade with the first stock ROM.
I don't believe a jig works with 2.3.6
I have mind on order
Will update the post when i get mind
Got it for £1.15
Hi all, I figured this was the best place to ask this question as you lot seem to know alot
On friday evening my UK GS3 was updated to 19300XXBLFB via kies since then 90% of the time i make a phone call i get a com.android.phone stopped working message, if i press ok the call hangs up if i dont then i can still talk.
I cant recieve any calls as my phone just freezes, I have tried a factory reset and even tried a firmware and initilisation thing through kies but the problem is still happening.
I dont know if i could *flash* my phone and if i could would it solve the problem and or affect my warranty?
Cheers:crying:
jamsterdm said:
Hi all, I figured this was the best place to ask this question as you lot seem to know alot
On friday evening my UK GS3 was updated to 19300XXBLFB via kies since then 90% of the time i make a phone call i get a com.android.phone stopped working message, if i press ok the call hangs up if i dont then i can still talk.
I cant recieve any calls as my phone just freezes, I have tried a factory reset and even tried a firmware and initilisation thing through kies but the problem is still happening.
I dont know if i could *flash* my phone and if i could would it solve the problem and or affect my warranty?
Cheers:crying:
Click to expand...
Click to collapse
It's your phone rooted?
If it is, try a custom ROM
Just 're flash it with Odin
Sent from my GT-I9300 using xda app-developers app
jamsterdm said:
Hi all, I figured this was the best place to ask this question as you lot seem to know alot
On friday evening my UK GS3 was updated to 19300XXBLFB via kies since then 90% of the time i make a phone call i get a com.android.phone stopped working message, if i press ok the call hangs up if i dont then i can still talk.
Backup data and factory reset first .
You can if not fixed try flashing the firmware for your phone or a stock Samsung rom from the stock rom threads ,
Ignore root and custom rom fix .
jje
Click to expand...
Click to collapse
Um I don't know how to rom or do anything like that :/
My phone is unbranded that's all I cab really say :/ sorry
jamsterdm said:
Um I don't know how to rom or do anything like that :/
My phone is unbranded that's all I cab really say :/ sorry
Click to expand...
Click to collapse
Take it back to the shop you got if from
jamsterdm said:
Um I don't know how to rom or do anything like that :/
My phone is unbranded that's all I cab really say :/ sorry
Click to expand...
Click to collapse
Stock firmware flash via Odin.
http://forum.xda-developers.com/showthread.php?t=1671969
Or as said return under warranty Kies failure .
jje
do a factory reset. see if that fixes it. if not reflash. if none of the above works, try another firmware. if still fail, exchange your phone.
jamsterdm said:
Hi all, I figured this was the best place to ask this question as you lot seem to know alot
On friday evening my UK GS3 was updated to 19300XXBLFB via kies since then 90% of the time i make a phone call i get a com.android.phone stopped working message, if i press ok the call hangs up if i dont then i can still talk.
I cant recieve any calls as my phone just freezes, I have tried a factory reset and even tried a firmware and initilisation thing through kies but the problem is still happening.
I dont know if i could *flash* my phone and if i could would it solve the problem and or affect my warranty?
Cheers:crying:
Click to expand...
Click to collapse
For you, a simple fix would be to back up all your settings, information, etc through kies. And then factory reset your phone in the settings and have it delete "everything."
Then sync all your apps, settings, contacts, etc through kies. Give this a try.
Later on if you feel more comfortable with hacking and flashing after doing tons of research, and I recommend doing a lot of research by reading all the stickie topics here. Then go right ahead. It does void your warranty but you can undue the hacks.
Thanks guys, I've just found that there is a repair center about a hour away so will be popping in there as soon as I can and I will call Samsung tomorrow and see what they advise
Don't use kies, its rubbish, broke my sgs1, stick to odin, flash latest stock for your area after full wipe, will be fine
Sent via TCP/IP
If you've backed up your contacts and used Facebook contact sync app then simply don't restore your contacts after a factory reset. Worked for me
Sent from my GT-I9300 using xda app-developers app
Hey, i rooted my galaxy s3 using CF-root and it worked fine.
Then the update (don't know what version) came out and i couldn't update, i decided to just get stock rom back on it and remove the root.
So i used the easiest way and just updated my firmware in Kies. This of course lead to emergency firmware recovery and this would let me restore it to stock ROM. The problem now is that it's stuck at 0% doing the emergency firmware recovery. I understand that a fix might be to run Kies as an administrator but that would require me to first exit Kies and try again. The problem is that it is stuck at 0% and it won't give me an error. How do i get out of emergency recovery mode to run it as an administrator?
One other thing that might be related, my phone has been freezing randomly a lot lately. I know how this is caused and this is why i also decided to just restore stock rom. I'm wondering if it has something to do with it being stuck at 0%.
It's also possible the screen it's displaying now (the phone) has just frozen and that may be what's causing the 0% stuff.
I'm just going to leave it at the 0% screen until i get a response telling me how to get out of this screen.
It's been on 0% for well over 30 minutes.
The phone model is the international version (GT-19300)
as far as i know there is a software update for my phone, at least i got prompted for an update and in Kies i also get a prompt for an update.
I don't really care what the update's version is, but i know there is an udate and the version is probably irrelevant.
Update for 4.2.2 please clarify as its not released as far as we know .
Please what phone model as well .
jje
JJEgan said:
Update for 4.2.2 please clarify as its not released as far as we know .
Please what phone model as well .
jje
Click to expand...
Click to collapse
The model is the GT-19300 (international version) and for the software update, i don't know what version it is but i assumed it was 4.2.2
I guess i was wrong about the exact version but anyway there was a software update.
Flash stock rom via Odin
Kies sorry not a product i know or use .
jje
JJEgan said:
Flash stock rom via Odin
Kies sorry not a product i know or use .
jje
Click to expand...
Click to collapse
Okay, i just got an error message from kies which is good since that means it's stopped trying.
Can i just flash it from emergency recovery mode? Every tutorial out there tells me to get into download mode which i can't get into.
I'm going to try it the Kies-way one more time while running it as an administrator and see if that works in the meantime.
Yes!, i just tried it using the "use the recovery code" or something button and it's actually counting now.
Thanks for the help anyway.
dapwnager said:
Okay, i just got an error message from kies which is good since that means it's stopped trying.
Can i just flash it from emergency recovery mode? Every tutorial out there tells me to get into download mode which i can't get into.
I'm going to try it the Kies-way one more time while running it as an administrator and see if that works in the meantime.
Click to expand...
Click to collapse
Let us know if the Kies-way is Working..
I don't really know what happened now but it seems to be stuck again at 0%, maybe i mistook the unpacking binaries-screen for the installing screen. Anyway it's still at 0%...
I'll try a few more times and see if anyone else knows what to do.
Otherwise i guess i'll take it to a store or contact samsung or something even though it had root on it.
Root voids warranty .
JJEgan said:
Root voids warranty .
Click to expand...
Click to collapse
Yeah i know but i'll have few other options... also it's been at 0% for around 2 hours now...
guess i'll just disconnect the cable soon and try with a different USB port and diferfent cable or something.
Well there's one positive thing, it still gets into emergency recovery mode.
Hooray! it's now actually installing it and i didn't mistake it for downloading this time. I switched USB ports and now it works apparently.
Also something people that do this in the future should know: if you unplug the cable, it just gives you the error message saying that it couldn't find it which shouldn't cause any trouble. BUT only do this once it is stuck at 0%.
Well my phone was slow and rooted and I thought the problem was that my phone needed a software update so I went to update but it said your operating systems been modified, so I unrootrd but the problem still happened so then I factory reset the phone.. and it's still happening now, but even worse when trying to go on the play store, and after logging in it says can't receive reliable connection or some crap..
I know I need to flash it but how do I do it and which downlaod links?my model is SM-G900F, G900FXXU1BOB7 using 02 in the UK.
thanks guys
I think you can get better help on this forum- http://forum.xda-developers.com/galaxy-s5
Good luck
Cheers,
AJ
OpticFlames said:
Well my phone was slow and rooted and I thought the problem was that my phone needed a software update so I went to update but it said your operating systems been modified, so I unrootrd but the problem still happened so then I factory reset the phone.. and it's still happening now, but even worse when trying to go on the play store, and after logging in it says can't receive reliable connection or some crap..
I know I need to flash it but how do I do it and which downlaod links?my model is SM-G900F, G900FXXU1BOB7 using 02 in the UK.
thanks guys
Click to expand...
Click to collapse
If you are looking for flashing back to stock S5, Google -> Sammobile -> Firmware -> Search for Galaxy S5.
Make sure you download the right version according to your device. You had it rooted so I assume you are not vendor locked. Download Mode, Odin, Flash and you should be good to go.
Or at least, that's what you are trying to do.
You're better off asking here.
http://forum.xda-developers.com/galaxy-s5
Thank you all for the help