[Q] Cannot remove facebook or yahoo accounts from motoblur - Atrix 4G Q&A, Help & Troubleshooting

For some reason I am unable to remove facebook or yahoo accounts from the motoblur accounts section in my phone. When I go to accounts and try to remove them the user names for the accounts are blank and grayed out and will not let me change or enter anything. It also will not allow me to hit remove and remove the accounts. This is happening on 2 yahoo accounts and a facebook account. Is their a cache or data I can clear to allow me to remove these and start fresh? Any assistance is greatly appreciated.
Thanks
Atrix 4g

I had that problem, sbf fixed it.
Does anybody have an easier way?

WiredPirate said:
I had that problem, sbf fixed it.
Does anybody have an easier way?
Click to expand...
Click to collapse
I had to factory reset in order to get rid of my twitter account.
It's a pain in the ass to get rid of them once you put them in.

Thanks for the responses. I think I am going to try the factory reset today or tomorrow and see if that works in helping me remove the ghost accounts. I also happen to have the random reboot problems (3 times a day) and hope that it will help with that issue as well. When I am done will have to re-root, regingerblur and reinstall all apps lol so it should be pretty fun.
Is flashing sbf 1.26 same as doing factory reset through phone? Or are they different?
Thanks

There is a 1.83 sbf floating around the.forums which may be better to flash instead.
You can use the 1.26 but good ole moto says don't if you are already on 1.83 as it changed the format on the phone.
Sent from my MB860 using XDA App

I can't seem to delete them either, they're sucking up battery life by syncing all day.
Has anyone found a method other than SBF?

Related

[Q] Facebook Updates Through Motoblur?

First, I'm not talking about the Facebook app. As most of you know, Motoblur can hold a Facebook account and can show you Facebook messages when they come, but those messages will show up almost an hour after the regular Facebook app does. I was wondering if there was any way to make it sync faster? I have been searching everywhere for it.
After flashing Adeo fb never would sync for me and the motoblur account couldn't be modified. I remember it saying I couldn't delete the fb account w/o factory reset. I did SBF, GladRoot, updated & ran AfterUpdate to retain root. Now my social networking syncs properly again, something about Adeo broke it. It works so well I was getting duplicate notifications back to back for fb messages so I disabled notifications for messages on the fb app.
WiredPirate said:
After flashing Adeo fb never would sync for me and the motoblur account couldn't be modified. I remember it saying I couldn't delete the fb account w/o factory reset. I did SBF, GladRoot, updated & ran AfterUpdate to retain root. Now my social networking syncs properly again, something about Adeo broke it. It works so well I was getting duplicate notifications back to back for fb messages so I disabled notifications for messages on the fb app.
Click to expand...
Click to collapse
Okay sweet, I just did a SBF, glad root, and I'll post an update to confirm this works well. Thanks for your help
misterwaugh said:
Okay sweet, I just did a SBF, glad root, and I'll post an update to confirm this works well. Thanks for your help
Click to expand...
Click to collapse
No prob, if you want you can feed my thanks meter haha. Make sure you dont restore any system data with TiBU, another user said his mb account was not syncing after a tibu restore.
WiredPirate said:
No prob, if you want you can feed my thanks meter haha. Make sure you dont restore any system data with TiBU, another user said his mb account was not syncing after a tibu restore.
Click to expand...
Click to collapse
What you said seems to be working. It is definitely synching quicker than before, not as perfect as I'd like but nothing is perfect about Motorblur haha. Thanks for the tips!

Double email notifications

Okay so I tried posting this in the general section and I didn't really get too much help. I tried calling Motorola support and the guy was talking to me like I was stupid. What happens is I get two email notifications in the notification bar. One with the y! Symbol and one with the @symbol. Every time I get an email both of these notifications pop up and this used to not happen before. It seems like it should be a very simple fix. Yet I haven't had any luck fixing it. Anyone else with this problem
I'm GreyBlured!
I'm assuming you have some yahoo mail app? Hence the y!
You should be able to turn off notifications for either one of those. Just pick which app you want to be your main email client, open the one you don't want to use, hit the options menu button (the left-most soft button that has 4 squares on it), and disable notifications and you could probably tell it to never check for messages/sync.
holtenc said:
I'm assuming you have some yahoo mail app? Hence the y!
You should be able to turn off notifications for either one of those. Just pick which app you want to be your main email client, open the one you don't want to use, hit the options menu button (the left-most soft button that has 4 squares on it), and disable notifications and you could probably tell it to never check for messages/sync.
Click to expand...
Click to collapse
Is there supposed to be a yahoo mail app? because i just see that blue email app. And under accounts and motoblur account, it shows the email with the @ icon, the username is blocked out and im only allowed to enter a password and when i do that, it says please enter a username. I can't delete that account
I dunno man. the only thing I can think of that would use a notification that looks like y! is some yahoo app. check all your apps in the app drawer and look for anything yahoo related.
holtenc said:
I dunno man. the only thing I can think of that would use a notification that looks like y! is some yahoo app. check all your apps in the app drawer and look for anything yahoo related.
Click to expand...
Click to collapse
Well thanks anyways
No one else with this problem?
I'm GreyBlured!
Well u ether have two email programs running. u might have to disable one of them in the system use the program Root Explorer and see if u have two running and if u do change one of them to namehere.apl.bak
milesjohnson said:
Is there supposed to be a yahoo mail app? because i just see that blue email app. And under accounts and motoblur account, it shows the email with the @ icon, the username is blocked out and im only allowed to enter a password and when i do that, it says please enter a username. I can't delete that account
Click to expand...
Click to collapse
I had this same problem and couldn't get around it. I created the problem (I think) by using Titanium Backup to restore the email/messages. It was after I re-flashed the retail sbf to get root on .57. I reflashed the sbf a second time and didn't restore from Ti (only restored apps plus data). It turned out Motoblur kept that info anyway once I logged in after reflashing. (the email account was there).
rpolansky said:
I had this same problem and couldn't get around it. I created the problem (I think) by using Titanium Backup to restore the email/messages. It was after I re-flashed the retail sbf to get root on .57. I reflashed the sbf a second time and didn't restore from Ti (only restored apps plus data). It turned out Motoblur kept that info anyway once I logged in after reflashing. (the email account was there).
Click to expand...
Click to collapse
Aghhh figured. Just wanted to see if there was anything to do besides sbfing as I already have everything set up just how I wanted
I'm GreyBlured!
milesjohnson said:
Aghhh figured. Just wanted to see if there was anything to do besides sbfing as I already have everything set up just how I wanted
I'm GreyBlured!
Click to expand...
Click to collapse
It was a few weeks back when I did this so I am a little hazy but it appears that Moto must populate the email fields on the phone from their server level. If I recall correctly my 3 accounts (one exchange, one pop3 and one gmail) were all there after I reflashed and just logged into Motoblur after the second reflash. The Ti email/messaging restore must do something to corrupt the pop3 accounts. Like you, I couldn't figure out a way to get rid of the account and just re-enter the data.
rpolansky said:
It was a few weeks back when I did this so I am a little hazy but it appears that Moto must populate the email fields on the phone from their server level. If I recall correctly my 3 accounts (one exchange, one pop3 and one gmail) were all there after I reflashed and just logged into Motoblur after the second reflash. The Ti email/messaging restore must do something to corrupt the pop3 accounts. Like you, I couldn't figure out a way to get rid of the account and just re-enter the data.
Click to expand...
Click to collapse
Oh okay looks like ill have to do that then....first im gonna have to find the fastest way to get back to where I am now
I'm GreyBlured!
This bugs the hell out of me as well. I get two different notifications when I get one email from one source. One is the @ red stamp looking icon, and the other is the standard gray envelope. I'm on GingerBlur, and I've been looking for a way to get rid of one or the other notifications and can't find where to remove one of them.
There has to be a way to do this other than a re-flash.
Oh, wow didn't see this thread when I posted in another one. I suggest checking universal inbox or other all in one messaging apps to make sure there aren't multiple apps notifying you about email, since just on the phone are 3 email apps, one for Gmail, one for yahoo, and one for all of them.
Also if you do decide to sbf, get titanium backup and do a batch backup of your apps, and then redownload titanium backup and restore the backup after you sbf. It made things much easier when I sbfed.
Sent from my Greyblurred Atrix

Can't delete Facebook/Twitter accounts linked to Motoblur?

Have a rooted Atrix on .83, and I don't want the phone to sync with my contacts on facebook and all.
I tried to set social applications to sync over wifi only, doesn't help.
I want to completely remove the accounts.
When I go to remove them, I get either an "account canot be removed" error, or when on wifi, the "removing account" loading bar freezes up forever. I tried leaving it there for 30 minutes, didn't get anywhere either.
I'm only rooted with sideloading enabled, no other mods.
Anyone know how to delete these accounts WITHOUT factory reset?
I'm not in a position to reset anything right now at the moment.
Thanks
Not sure if this is entirely what you want, but revoke access to the application (I think it's MotoBlur) on Facebook. It's in the privacy settings page, at the bottom, where you control the apps.
That is, if facebook didn't move them. Again. For the 87th time.
Edit: Look through twitter's settings pages, it's in there too. I don't visit it too often so I don't remember it.
@Mgamerz shameless self promotion
Launch Accounts app
and in that you can remove your facebook account
Lol at the shameless self promotion
I don't want my phone to sync any contacts or contact photos at all with twitter or Facebook, too much to sync that my com.motorola.providers.contacts is using up way too much battery (about 20+ minutes of CPU time)
sakdroid said:
Launch Accounts app
and in that you can remove your facebook account
Click to expand...
Click to collapse
The accounts app is where the errors occur.
Might try using a privacy guard program to deny accounts data access unless you allow it. That is a lot of manual work though. Doesn't the settings menu have sync over Wifi only? Or does it not work?
Edit: read your post. Will update reply shortly
Sent from my Motorola Atrix 4G on the network with the most backhaul, whatever that is. This post might have errors as I hate touchscreen keyboards.
Another freaking edit: I juts removed my FB account from the accounts app. It froze while at the 100% mark, but finished a few seconds later. If you don't want it to be able to sync, and you don't want to reflash, and can't get it to work, revoke motoblur's access to facebook and twitter from facebook and twitter side.
I can see where Motorola would want to make it a pain in the ass to remove them though.
I currently have it set to sync only over wifi, but the phone seems to be syncing over cellular data anyway (or attempting to, no contact info ever changes)
As for denying service, that may work, but I need to find a way to disable these accounts all together. I'm guessing that it won't attempt to sync if it has nothing to sync with.
Read above edited post
You were able to remove it? Are you rooted or anything?
Mine just freezes at 100% forever :/
Rooted 1.8.3 stock. Only have the webtop hack. Did you try revoking access? That might make motoblur make you reenter your password. Then it might allow you to remove it.
Sent from my Motorola Atrix 4G on the network with the most backhaul, whatever that is. This post might have errors as I hate touchscreen keyboards.
Mgamerz said:
Rooted 1.8.3 stock. Only have the webtop hack. Did you try revoking access? That might make motoblur make you reenter your password. Then it might allow you to remove it.
Sent from my Motorola Atrix 4G on the network with the most backhaul, whatever that is. This post might have errors as I hate touchscreen keyboards.
Click to expand...
Click to collapse
Just did that, no luck :/
You might need to contact motorola then.. (fyi their customer sucks hardcore)
Sent from my Motorola Atrix 4G on the network with the most backhaul, whatever that is. This post might have errors as I hate touchscreen keyboards.
Mgamerz said:
You might need to contact motorola then.. (fyi their customer sucks hardcore)
Sent from my Motorola Atrix 4G on the network with the most backhaul, whatever that is. This post might have errors as I hate touchscreen keyboards.
Click to expand...
Click to collapse
I spoke to them earlier today, the reps said "the only way to remove those accounts is by doing a factory reset"
bullsh!t
To my immense surprise, I managed to get rid of Facebook from Motoblur without a factory reset. I was lead to this thread by searching and I had the exact same problem as you. I don't know which step was responsible for my success so I'll describe all of them:
- go to Facebook and revoke permissions for Motoblur. I also changed my FB password for good measure. Wait a few hours.
- Settings - Applications - Manage Applications. Choose the "all" tab then scroll until you find the Motoblur Accounts and Accounts Storage.
- Clear data for both
- turn off your phone, unplug and remove battery. Wait for 30 mins. Replace battery and reboot.
- go to Motoblur accounts and try to delete your FB account again. It should work.

[Q] Hidden hotmail account that can not be deleted

Hey guys,
My wife has a bell atrix and for some reason there is a hidden "hotmail" account that I can not delete. I can see the account in mail/message settings but it does not show up in account settings, therefore i can not delete nor edit it. So in the end I had to make a new account as "hotmail1" but now she receives emails twice.
Has anyone ever experience this before and know how to delete hidden account?
btw. she is running the latest OTA update with launcher pro and no custom rom.
CreamyTwinky said:
Hey guys,
My wife has a bell atrix and for some reason there is a hidden "hotmail" account that I can not delete. I can see the account in mail/message settings but it does not show up in account settings, therefore i can not delete nor edit it. So in the end I had to make a new account as "hotmail1" but now she receives emails twice.
Has anyone ever experience this before and know how to delete hidden account?
btw. she is running the latest OTA update with launcher pro and no custom rom.
Click to expand...
Click to collapse
go into manage applications and clear all data from any app involving your hotmail accounts. you might have to set all of them back up but it should remove the hidden account.
cleared all data and uninstalled apps that require email addresses but the hidden account is still there.
Happened to me before. a hotmail account.
Even came across a thread about it in the official motorola forums. The only solution I found was to format my Atrix!
your kidding me....a reformat? I really want to avoid doing that...
i've searched the motorola forums but did not find any such thread. Do you remember the link and/or search criticia? It would be appreciated!
update: nvm, I found the post. It is from someone who has a moto droid with the same problem. Does anyone have any possible solution to this problem without resorting to formatting?
CreamyTwinky said:
your kidding me....a reformat? I really want to avoid doing that...
i've searched the motorola forums but did not find any such thread. Do you remember the link and/or search criticia? It would be appreciated!
update: nvm, I found the post. It is from someone who has a moto droid with the same problem. Does anyone have any possible solution to this problem without resorting to formatting?
Click to expand...
Click to collapse
I know it sucks, been there.
If it's the same problem you're having, this is the post and how Motorola's rep suggested doing a hard reset:
https://supportforums.motorola.com/thread/27354
Thanks for the help. I will try a factory reset.
fyi....this is the original post at moto forums from someone with a driod that has the exact same problem as me.
*********************************************************
My Droid X has gone thru at least 2 updates since I got it as far as I can
remember. All normal updates OTA with no rooting, etc. Currently on 2.3.3
Android at System 4.5.596 MB810.Version.en.US
Recently I went looking to change some parameters on one of my email
accounts but I discovered something interesting. Not sure how long it has
been there.
When I click on the messaging icon, I see a Universal Inbox, text, and 5
email accounts as expected. If I click on "Edit Universal Inbox", it
shows 6 check boxs of 5 email and 1 text account. So far everthing is
normal.
But if I click on "Manage Accounts", I see only 4 email accounts + 2 Google
accounts. So where is my 5th email account which I use as my primary and
how do I modify my missing email account?. It I try to add it in, it
complains it is a duplicate so something knows it is there but it does not
show under the "My accounts" page.
So how do I make visible, a hidden email account so I can modify it? I
tried wiping the cache but saw no changes as it is still missing. I would
appreciate some recommendations on what to try now before I go for the
factory reset. Thanks. Andy
**********************************************************
unfortunately it never got answered...
I too just had that problem. I tried clearing data from every applicationInvolving my accounts on my phone but didn't help only way was to factory data reset.
Sent from my MB860 using Tapatalk
factory reset did indeed fixed it.
thanks for everyone help/input.
That sucks man, what email program are you using?
Sent from my MB860 using xda premium

[Q] Contacts Force Close [process com.motorola.contacts]

Hi, I have a Motorla Photon 4G and I'm with Sprint if this is needed, but I tried to call someone yesterday and noticed it didn't want to and force closed. I noticed it after I was deleting a bunch of old pictures on my phone and had some applications update, and installed a new one too. It's not rooted, and I don't mess with the files internally, so what should I do? I noticed some other threads had something to do with Yahoo contacts or something like that, but I don't meddle with Yahoo at all on my phone, or on the computer.
My brother and sister both have the same phone too, and they don't get this problem.
Thanks.
Back up all data and try a factory reset.
Sent from my Motorola Electrify using Tapatalk 2
Same problem here Dean.
Let me know if you find a solution.
The new update from the Hotmail app to Outlook did the same to me. Once I uninstalled Hotmail, my contacts came back.
Thanks for saving me from factory reset
6bowmans said:
The new update from the Hotmail app to Outlook did the same to me. Once I uninstalled Hotmail, my contacts came back.
Click to expand...
Click to collapse
This is exactly what worked for me and I can't thank you enough for posting! The only thing I had to uninstall was the old hotmail ap and suddenly everything was back working fine!:good:

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