[Q] Unable to update firmware SGS2 - Galaxy S II Q&A, Help & Troubleshooting

Hi all,
Quick question for you (an answer would be most appreciated!)...
I have an unlocked SGS2 bought from Carphone Warehouse, with a Vodafone sim card.
After buying the phone, installed Kies 2.0. Initially every time it loaded, windows advised that something was broken within Kies (running Vista, 32 bit). Initially was offered to update phone's firmware, but update was always incomplete. Figured it was linked to error message when opening Kies...
Managed to work out that an update for windows wouldn't install, but fixed it through repair, so re-installed Kies. Now, no error message appears when opening Kies. Hurrah!
However, no firmware upgrade prompt appears, as Kies tells me I have the latest firmware (KE1). How on earth do I get the latest patch for brightness, connectivity etc (KE2 I believe). This is an unrooted phone.
Any thoughts/ideas/opinions are most welcome.
Thanks,
Jamie

Wait new firmware released rolling out now .
KE7 .
jje

Hey,
I too could not update to latest KE7 firmware using Kies.
I had KE1 previously and it seems, that the KE7 update is rolled out only for KE2 users.
What I did is just update to KE7 using Odin flashing tool.
It is safer to use than Kies, anyway
Here is a nice guide you can use, it is very easy so don't worry: http://forum.xda-developers.com/showthread.php?t=1075278

Any Kies update is not instant the phone provider has to update and load the Firmware to the server .
Rollouts can be over a few weeks .
jje

I have an unbranded UK phone with unbranded firmware, so I presumed it should roll out at the same time, for all unbranded UK phones?
Anyway, Odin did the trick...

I tried to update of Kies this morning BUT, it still shows in the About menu is on KE2
Grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

Good news all! Successful update to latest firmware after a couple of attempts (timed out twice).
Assuming original update was pulled as a newer version was being prepared.
Many thanks for replies.
Sent from my GT-I9100 using XDA Premium App

I tried to update today through Kies and all looked to going well then I got a message on the PC towards the end of the update saying something like:
PC□□□□□□□□□□□□
Notice-F□□□□□□□□□□
□□□□□□□□□□□□□□□□□
1.□□□□□□□□□□□□□□
2.□□□□□□□□□□□□□□
3.□□□□□□□□□□□□□□
Now Kies isn't showing my phone on PC, and my Galaxy S2 has the green android robot and says 'Downloading... Do not turn off the target!!'. Its been like that for about an hour?? I'm afraid to turn it off or unplug it in case I bugger it up. I kept it plugged in throughout the update process and I'm not rooted. Any ideas???

theinstagator said:
I tried to update today through Kies and all looked to going well then I got a message on the PC towards the end of the update saying something like:
PC□□□□□□□□□□□□
Notice-F□□□□□□□□□□
□□□□□□□□□□□□□□□□□
1.□□□□□□□□□□□□□□
2.□□□□□□□□□□□□□□
3.□□□□□□□□□□□□□□
Now Kies isn't showing my phone on PC, and my Galaxy S2 has the green android robot and says 'Downloading... Do not turn off the target!!'. Its been like that for about an hour?? I'm afraid to turn it off or unplug it in case I bugger it up. I kept it plugged in throughout the update process and I'm not rooted. Any ideas???
Click to expand...
Click to collapse
Got fed up in the end and rebooted by holding down the power key, everything seems to be fine. Still says it needs updating though, I think I'll wait to see if theres any way of updating OTA.

Think it's all through kies, no ota with samsung I believe. Glad to hear your phone was ok! Only drawback of the phone in comparison to my trusty old nexus one!
Sent from my GT-I9100 using XDA Premium App

Thanks, I'll guess I'll have to try again.
Sent from my GT-I9100 using XDA App

Related

[Q] SGS2 - Firmware Upgrade - Failed to Convert to upgrade mode

Hi,
Last week i got my Galaxy S2 and am really obsessed with the performance and beauty of her.
Today i installed lastest version of Kies and when i connected my phone thru USB, it said that new version of firmware is available (KF3).
I clicked OK to upgrade the firmware and it showed downloading firmware and after some time it said that "Failed to convert to upgrade mode" and i tried upgrading my firmware for 5-6 times but no luck..
Any one here know how to update the firmware to KF3 (INDIAN version)
Turn OFF AV and Firewall .
jje
thanks mate...but i tried but no luck....
Try resetting your phone to factory settings.Sometimes there are certain apps which interrupt the upgrade procedure. Needless to say, Do backup all your data and apps
better you would use odin to flash a rom.
Make sure you installed KIES in administrator mode.
Somehow i followed the steps given by you guys and able to successfully download the firmware. but after some time Kies showed some error in unknown language ( i think its korean) with only OK button (dont have a screen shot though).....now my phone was showing a little android guy with "Downloading....do not turn off target".....i waited for nearly 1.5 hrs and nothing happend...then i searched in net, there it asked me to power off the phone and switchng it on again.....
it came back online as usual and when i cheked the version it was still showing my old one.....any idea what went wrong? and what the heck is that error message, written like a chopstick house......
Solved
i had faced similar isssues while trying to upgrade for last 2 days.
it worked today - all i did was start Kies in Administrator mode.
kies didnt download the firmware again - it took it from previous downloads and did the upgrade.
try it out!
rb69 said:
Solved
i had faced similar isssues while trying to upgrade for last 2 days.
it worked today - all i did was start Kies in Administrator mode.
kies didnt download the firmware again - it took it from previous downloads and did the upgrade.
try it out!
Click to expand...
Click to collapse
I have been trying to download the new firmware since last 3 days, I even reset the phone back to factory setting, also using Kies in Administrator mode but everytime I click on the option of firmware upgrade it does the back up but after that it says "connection to Gt-i9100 lost ".
Any idea why this would be happening ?
Also any noticeable difference after the update ?
abhi021 said:
I have been trying to download the new firmware since last 3 days, I even reset the phone back to factory setting, also using Kies in Administrator mode but everytime I click on the option of firmware upgrade it does the back up but after that it says "connection to Gt-i9100 lost ".
Any idea why this would be happening ?
Also any noticeable difference after the update ?
Click to expand...
Click to collapse
Any solution on this ?
abhi021 said:
I have been trying to download the new firmware since last 3 days, I even reset the phone back to factory setting, also using Kies in Administrator mode but everytime I click on the option of firmware upgrade it does the back up but after that it says "connection to Gt-i9100 lost ".
Any idea why this would be happening ?
Also any noticeable difference after the update ?
Click to expand...
Click to collapse
earlier i did the factory reset (including USB erase) plus re installed USB drivers from Kies menu few times at home but it was not upgrading.
Just reconnected on a different machine (as was trying sitting at work ) it just worked. Yesterday I did face teh same issue at work machine as well.
most likely it looks to me either a USB driver issue and / or admin issues.
Hope it helps.
yet to come across any significant improvement changes. still in the mode of re installation of apps.
I tried everything...did factory reset, ran kies in admin mode etc....but still no luck.....can i use odin to update my firmware? if i update now using odin, can i update the next release of updated firmware with kies?
rb69 said:
Solved
i had faced similar isssues while trying to upgrade for last 2 days.
it worked today - all i did was start Kies in Administrator mode.
kies didnt download the firmware again - it took it from previous downloads and did the upgrade.
try it out!
Click to expand...
Click to collapse
i had the same thing happening to me!
when i updated from ke1 to ke7 , and when i updated from ke7 to kf3>
i hate kies
People seem to regularly have problems with Kies. My biggest one is getting the firmware to download: it often times out more than half-way through, eating up big chunks of my broadband data cap every time.
Odin is usually the most reliable way of doing a firmware update. Make sure you use the USB cable that came with the phone, because people have had problems using other cables (such as ones that come with HTC phones).
If you do a firmware update through Odin, it doesn't necessarily prevent later updates through Kies. The only thing you need to watch is that you're using a Kies-released firmware that's correct for your phone. For example, if you've got an Indian phone (GT-I9100LKAINU), you need to flash the XWKF3/ODDKF3/DDKE4 firmware. This is the latest Kies release for that phone. If you flashed a different firmware, such as the XWKF3/XEUKD1/XXKE7 firmware for European phones, Kies will no longer find updates.
You can use the Check Fus Downloader (v1.2 at fus.nanzen.se) to find the latest firmware for your phone, and to download an Odin-flashable package. This will give you a ZIP file, and inside that is a TAR file. This TAR file is then used by Odin.
SOLVED : [Q] SGS2 - Firmware Upgrade - Failed to Convert to upgrade mode
SOLVED...
used odin and downloaded the latest firmware zip from http://forum.xda-developers.com/showthread.php?t=1075278 ...took only 3 mins to do this work.....
thanks to all for helping me in this....
which firmware did you download~ seems there are lot dif version a/c to country. so not quite sure which one for me..help?

[Q] Problem with downloading Firmware - Indian phone in South Africa (SGS 2)

Hello Thr ,
I am in a bit of a problem
I have Kies installed - Version 2.0.1.11053_99
Windows 7
Galaxy S2 - I9100DDKE2 ( PDA:KE8/PHONE:KE2/CSC:KE2(INU)
which i bought from INDIA two weeks back .
Now i am in South Africa when i connect it to Kies here , i am getting a popup which says that a Firmware Update is available.
Latest Firmware Version shown is
PDA:KF3/PHONE:KE4/CSC:KF3(INU)
Now when i start the Upgrade process , it fails to download the Firmware update and shows me the error :
"Error found in the downloaded file.Do you want to try downlaiding again ?"
and if i click YES then the same thing happens again .
I was using this Kies on the same laptop for my Galaxy S(SGS 1) before and never got an issue with it.
This is happening numberous times and i am not sure whether it is due to my phone being from India and that i am trying to upgrade it here in South Africa or
actually something with Samsung South Africa .
Can any one please explain to me what is happening and how do i Fix this now.
P.S.- not going to either use a ROM or Root it myself options ...
Many Thanks
Poor internet connection turn off AV and firewall .
jje
Thanks Will try it tomm,
Strange i never faced this sort of a problem with my Galaxy S ..
U think it has nothing to do with the fact that my phone was bought in India and that i am now in South Africa?
failed to run firmware upgrade unknown error occured
OK so still getting the Error
I have tried to reinstall the Samsung Kies again on my laptop.
"failed to run firmware upgrade unknown error occurred"
see i was facing same pro before i try numbers of time and alt last i succeeded wht i do it sounds pretty odd dont let your windows stay ideal for more then 45 sec it let the download interrupt try tht method u will be able to download the updates best of luck
Can u please elaborate where u were facing this issue and what ur firmware version is .
Also did u buy the phone in India and used it elsewhere or not?
what is happening in my case is that the download keeps failing and everytime i start it again , it goes a little further so in about 5-6 attempts it reaches 100%. and then when it tries to update the device with it , it fails to say that the downloaded file is corrupt or has an error or something like it.
Guyz please help !!!
help please----Galaxy S2 experts..
Guyz do help me please. i have tried reseting my phone and reinstalled kies a number of times now...
nothing seems to be working,,,,and now worse enuf all Kies does it says that the update is available and i click YES and then it just looses connection with the phone and reconnects again and again keeps giving me the update available popup ....what to do?
Looking at how the connection is being made, I'd refute the USB drivers problem and would rather resort to ODIN for FW install. Its fairly easy to use, if you are still able to get into Download/Recovery mode. The help on ODIN is spread all across the forum, let me know if you would still need any help on ODIN part....KIES is usually found to behave irrationally while upgrading firmware.
Thanks for coming to my help.
You see i am a little scared of using ODIN since i only bought this phone a week ago and don't want to mess up the warranty or future updates etc.
If i do use Odin (i have used it before for my galaxy S) , does it void my warranty or anything like it?
also will i be able to use Kies for future updates or would i always have to use ODIN from then onwards?
Finally , what sort of issues can i run into since i bought this phone in India and am now using this in SA?
Any help is appreciated.
Well, ODIN doesn't really void the warranty as you could always flash the country-specific firmware and flash the download counter too with the help of a small USB JIG (available for a minimal price at e-bay). If you really want to go down the KIES road, you might want to try a different system, cable/USB port (yes, it sometimes is the culprit) and see how it treats you then. If it still fails to do its assigned job, I think ODIN is the way to go...I have had 2 SGS and now SGS2 and never once did I go with KIES, well I tried once but it didn't go too well...since then ODIN is what I love. You can use KIES afterwards if you wish to, provided it has the country specific FW, so if you bought it from India, it should reflect the FW of India (seems like FW is mapped somehow with the IMEI).
Regarding your last, you shouldn't really bump into any roadblocks, should you find yourself in a soup, XDA fraternity would come to your rescue. Read thoroughly and proceed.
Any update on how did it go?
Sorted ,,,actually tried it on Win Xp and after two failures with decompressing binary files it went thru the third time
Seems like Win 7 didn't like my brand new galaxy S2

[Q] SGS II update via KIES

i have a vodafone UK SGS II, using outside UK, my firmware i 2.3.3. i want to update my phone, the problem is;
i get connected to KIES sometimes, and disconnected to KIES after some seconds but i get a notification that a new frimware is available whenever i get connected luckily
most of the time i do not get connected to KIES
please help me in updating my firmware and tell me if i can update with OFFICIAL firmware without KIES?
since i am using my phone outside UK, if i update to latest firmware, is there a risk that my phone gets locked ?
i am also using juice defender and battery dr. applications as well, i dont know whether these apps are preventing my phone from connecting to KIES , can any one help ?
atifajaz said:
i have a vodafone UK SGS II, using outside UK, my firmware i 2.3.3. i want to update my phone, the problem is;
i get connected to KIES sometimes, and disconnected to KIES after some seconds but i get a notification that a new frimware is available whenever i get connected luckily
most of the time i do not get connected to KIES
please help me in updating my firmware and tell me if i can update with OFFICIAL firmware without KIES?
since i am using my phone outside UK, if i update to latest firmware, is there a risk that my phone gets locked ?
Click to expand...
Click to collapse
Of course you can update official firmwares via Odin. But as you are sometimes getting connection with Kies, I'd advice you to re install the drivers and then try again. And make sure USB debugging is Off before connecting.
However if the problem remains then Odin is the option, and you can get official firmwares from here,
http://forum.xda-developers.com/showthread.php?t=1075278
Regards.
additionally if i download the indian update version on my vodafone uk SGS II, is it ok, ?
ithehappy said:
Of course you can update official firmwares via Odin. But as you are sometimes getting connection with Kies, I'd advice you to re install the drivers and then try again. And make sure USB debugging is Off before connecting.
However if the problem remains then Odin is the option, and you can get official firmwares from here,
http://forum.xda-developers.com/showthread.php?t=1075278
Regards.
Click to expand...
Click to collapse
as further informaiton
My phone build No. is Gingerbread.BUKG2
Kernel Version [email protected]#2
Baseband Version I9100BUKG1
Your Baseband is KG1! Did you update via Odin before? If you updated a leaked version then Kies won't support any further update.
Regards.
How can I get kies to work to update my SGS to gingerbread?
Hi I'm a noob member of this forum, but have been watching it for 3 months. With suggestions from this site, I have eventually managed to get the current version of kies (2.0.0.11014_49) to connect to my Galaxy S I9000 - at least some of the time (it's a bit hit and miss).
I have been able to sync my contacts and podcasts from my phone to my computer using kies.
I can get to the kies screen for updating firmware. BUT - this is the really frustrating part - it tells me that my firmware is up to date.
It correctly tells me that my firmware version is:
PDA-JP5 PHONEJP3 CSC-JP4(XSA) - this matches the output of the not-so-secret key-code.
From the handset, in Settings About Phone I get:
Firmware version 2.2
Baseband DTJP3
Kernel version 2.6.32.9 [email protected] #7
Build FROYO.DTJP5
I am aware of the post "Kies firmware update without using (all of) Kies!" by miki4242, but this doesn't apply to the latest kies. Does anyone know how to do the same thing with the current version of kies?
I'm also aware of the post "Kies 2.0 Registry Patcher 1.8.0.0, patch registry on latest Kies" by Nodial, but I'm looking to do it as simply as I can. I have not rooted my phone, and would prefer to use Samsung software (kies or part thereof) to get gingerbread. Surely it shouldn't be so hard!?!
(Or why can't we get it as a download direct to the phone from samsung or the market?)
PS: I tried to post this qn as a new thread, but the site wouldn't let me (the error msg said I couldn't paste outside links).
I never used Odin for updates however I recently updated via Kies and my current firmware is kj3, now waiting for official ICS update
Sent from my GT-I9100 using XDA App

Your device's current firmware version...

...is not supported to update firmware via Kies.
This is the message that appears in Kies. My phone is on a three contract and anyway I've rooted it many times but something ****ed up a month ago and it got softbricked so I followed that tutorial to fix it using the PIT file (the only way that would work for me) and the phone worked but my 16GB phone was effectively now a 9GB phone, and it freezes quite often.
So I gave it to Three to repair it and they told me to do this first and then bring it back. So they said to update via Kies but I get that message and it says my firmware is "PDA:LPH / PHONE:LPH / CSC:LPH (KOR)"
If I bring it back to them and say it won't let me update via Kies will they tell me they can't take it back because I've obviously rooted or something? My custom binary counter is 0.
Infortheskrill said:
...is not supported to update firmware via Kies.
This is the message that appears in Kies. My phone is on a three contract and anyway I've rooted it many times but something ****ed up a month ago and it got softbricked so I followed that tutorial to fix it using the PIT file (the only way that would work for me) and the phone worked but my 16GB phone was effectively now a 9GB phone, and it freezes quite often.
So I gave it to Three to repair it and they told me to do this first and then bring it back. So they said to update via Kies but I get that message and it says my firmware is "PDA:LPH / PHONE:LPH / CSC:LPH (KOR)"
If I bring it back to them and say it won't let me update via Kies will they tell me they can't take it back because I've obviously rooted or something? My custom binary counter is 0.
Click to expand...
Click to collapse
Alternatively you can download the latest stock ROM from SamMobile (=> http://www.sammobile.com/firmware/?page=3&t=1&o=1&m=GT-I9100&r=1#regiona) or from here => http://forum.xda-developers.com/showthread.php?t=1544487 and flash it with Odin to your phone (description is for example here => http://forum.xda-developers.com/showthread.php?t=1075278).
If it's an officially released firmware for your phone in your region/country, then KIES should recognize it for future updates.
Good luck !

[Q] Error 402 when updating Galaxy S4

I am trying to install the Android 4.3 update released yesterday. I have a Galaxy S4 SCH-i545 (Verizon). The phone currently runs stock firmware and is not rooted. When I press install now, the phone reboots, looks like it is updating, than says error and restarts. A message pops up when the phone restarts stating the update failed due to error 402. I tried to update via Kies, but it says there is no available update in Kies, but my phone says the update is available. Please help me with this issue. I have a lot of data on the phone and I need my warranty to stay intact, so no Odin please.
Error 402
bistwo1 said:
I am trying to install the Android 4.3 update released yesterday. I have a Galaxy S4 SCH-i545 (Verizon). The phone currently runs stock firmware and is not rooted. When I press install now, the phone reboots, looks like it is updating, than says error and restarts. A message pops up when the phone restarts stating the update failed due to error 402. I tried to update via Kies, but it says there is no available update in Kies, but my phone says the update is available. Please help me with this issue. I have a lot of data on the phone and I need my warranty to stay intact, so no Odin please.[/QUOT
I have the same issue. Anybody have any insight ??
Click to expand...
Click to collapse
walshdroid said:
bistwo1 said:
I am trying to install the Android 4.3 update released yesterday. I have a Galaxy S4 SCH-i545 (Verizon). The phone currently runs stock firmware and is not rooted. When I press install now, the phone reboots, looks like it is updating, than says error and restarts. A message pops up when the phone restarts stating the update failed due to error 402. I tried to update via Kies, but it says there is no available update in Kies, but my phone says the update is available. Please help me with this issue. I have a lot of data on the phone and I need my warranty to stay intact, so no Odin please.[/QUOT
I have the same issue. Anybody have any insight ??
Click to expand...
Click to collapse
same problem here...anyone??
Click to expand...
Click to collapse
Maybe similar issue in Verizon can help understand the problem
https://community.verizonwireless.com/thread/785863
Check this out! You , YES! you are an " Android ". Not your phone but U.​
Software Upgrade Assistant
Fixed mine! I was also getting the 402 error and the Verizon store had no idea what to do when soft resets didn't work. They told me to do a hard reset when I got home.
I connected to my pc with usb and in the popup (windows 8.1) I selected to install the software upgrade assistant. I ran the assistant and after 10min or so and a phone reboot it said update complete. After that I unplugged my phone from the pc and checked the software update on the phone. It said there was still an update to run so I downloaded and installed it in about 20min and it worked. Now it's up to date.
Hope this helps someone.
need software upgrade assistant file
I delete My file from my phone is there any way you can send me the file
thank you
sublucent said:
Fixed mine! I was also getting the 402 error and the Verizon store had no idea what to do when soft resets didn't work. They told me to do a hard reset when I got home.
I connected to my pc with usb and in the popup (windows 8.1) I selected to install the software upgrade assistant. I ran the assistant and after 10min or so and a phone reboot it said update complete. After that I unplugged my phone from the pc and checked the software update on the phone. It said there was still an update to run so I downloaded and installed it in about 20min and it worked. Now it's up to date.
Hope this helps someone.
Click to expand...
Click to collapse
Sorry, it's been awhile. I no longer have any of the files.
pmontu said:
I delete My file from my phone is there any way you can send me the file
thank you
Click to expand...
Click to collapse

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